The app for iOS is a disaster...
Time ago was used to sync with Strava, used then to transfer data to the phone Health app, but Strava is no longer connected since v2 (I've tried everything).
But the most tiring is that time to time app update erases the app parameters, with loss of all the data on the phone and the need to re-sync the watch to the phone. Result: all data gets lost, and have to restart with a tedious watch/phone pairing process, quite cumbersome when having the CN version of the watch (this time it is refusing the paring regardless I've switched the phone to Chinese region ).
Anyone else with the same problem?
Is it better with the Android app?
Thanks
After 5 bug fixing releases, it works again
Dear, I have opened so many tickets with Amazfit, tried everything.. but at the end , the only thing to do was to wait for them to fix the app. Now it seems to be ok. Since app 2.06
It's a running theme with iPhone users that 3rd party accessories don't work properly.
These days when I see someone complain of an issue with a 3rd party device, my first though is that they are probably using an iPhone.
If you don't want to exclusively use apple accessories then it might be time to switch to android.
Cheers&Help!
Im lookin at all those fncy features with latest ver i cant use.
I recently bought amazfit watch pace with bluetooth and GPS functions. I carefully read teh description before and it said that it is compatible with my iOS iPhone device.
unfortunately,I got such an issues:
- I was able to connect/pair watch to the Amazfit Watch App. It shows battery and it lets me to change colors (first couple layouts) on the screen.
But thats it!
- When I want to sync with the connected watch it shows "ACTIVITY DATA SYNC FAILED (CODE H02)
So I cant change any units, I cant get my activities, Cant get them to Strava. Generaly I cant do anything with the watch within outside the watch itself.
Whats more important that means I can't get an update - im gettin error otowatch has stopped working, so im goin on pure basic 1.3.
I tried 4x resetin the watch to the factory settings and then pari it again with the app. I reinstalled the App like 5 times.
Nothing work.
I got:
- iPhone 5 with 10.3.3 iOS (latest)
- Amazfit App 2.11
- Amazfit Watch Soft 1.3.0n
Any potential solutions? plz help
What version of the Mi Fit app are you using?
Hi,
I am experiencing the same issue.
Initially it worked fine, than a couple of months ago it started giving me the same sync error
I don't remeber if the issue started after upgrading to latest app version
I am using iPhone 6S with IOS 10.1.1 and Amazfit app version 2.2.1.
My Amazfit Pace is model A1612 - rom 1.3.0n
Any help will be really appreciated :good::good::good:
Charles_Fit said:
Hi,
I am experiencing the same issue.
Initially it worked fine, than a couple of months ago it started giving me the same sync error
I don't remeber if the issue started after upgrading to latest app version
I am using iPhone 6S with IOS 10.1.1 and Amazfit app version 2.2.1.
My Amazfit Pace is model A1612 - rom 1.3.0n
Any help will be really appreciated :good::good::good:
Click to expand...
Click to collapse
Both your app and ROM are way too old (Amazfit 2.3.0 and ROM 1.3.6d as of now)... Probably it's causing the problem due to changes in the data or cloud syncing parameters. You can try to unpair the watch, reset Amazfit app data (or uninstall then install again) and choose NO when it asks if you want to download old data from the cloud, this way you should start with fresh data on watch. But probably it's good idea to update...
PS: unpairing the watch will reset it and erase all data on it.
lfom said:
Both your app and ROM are way too old (Amazfit 2.3.0 and ROM 1.3.6d as of now)... Probably it's causing the problem due to changes in the data or cloud syncing parameters. You can try to unpair the watch, reset Amazfit app data (or uninstall then install again) and choose NO when it asks if you want to download old data from the cloud, this way you should start with fresh data on watch. But probably it's good idea to update...
PS: unpairing the watch will reset it and erase all data on it.
Click to expand...
Click to collapse
Thnak you for you reply
I'll go for ROM update. I Would like to avoid to lose all data
Charles_Fit said:
Thnak you for you reply
I'll go for ROM update. I Would like to avoid to lose all data
Click to expand...
Click to collapse
If you update, you should not lose any data (if you are stock, ie using all original files).
issues trying to sync my watch , i receive notifications but no sync with the amazfit app ........tells me connect failed
Hello, I'd like to ask you how to solve the issue with one missing activity in my android Amazfit app. I have Amazfit Pace watches for 1 month and never had issue with syncing so far. I did running up to 1 hour, cycling up to 2 hours, but on Saturday I had road bike race for 110 km (over 4 hours) and I don't see this activity in my app. I can see it on my watches though, I see everything, including map and gps data. I tried syncing multiple times. I also did short bike activity today, on my way to work, and I can see it on my phone. I also tried to select this activity on my watches and then click "export", it says "exporting, please wait for a while", I left it for 1 hour, nothing happened. So does Amazfit Pace have problem with longer activities? How can I solve this issue, any tips?
Edit: I forgot to mention that I have the latest version of android app and watches as well.
Try AmazeBackup, it exports data from watch directly to TCX/GPX.
Hi, I own this watch for 2 weeks now and everything was working fine until the day before yesterday, I opened Amazfit app w/o Internet connection (was not aware at the time, automatic task) so I was kicked out from app and been asked to relogin, cool I did so and then my data been wiped: no steps, no sleep, no HR, weight was all that left (and the only thing that is still working).
So I tried to reboot both watch and phone (Xiaomi Mi6), no luck, also tried to let it be and see the other day, no luck, now it is 3rd day when I am keep seeing no data is going through.
I tried to force manual sync on the watch in Settings that went just fine with successful message after 100%, in the end I unpaired watch (factory reset), still no luck.
Someone told me me to try N&F app and it does read all the data, so how come official app does not, any ideas?
BTW: from time to time Amazfit app shows me that there is not connected devices and when I go to my profile under Amazfit Stratos it shows "Not activated". I activate it every time it says not activated, but it changes nothing about data.
Hello bro, got same problem, Amazfit app stopped syncing activities for few days now. However it's syncings steps properly. Can't work it out, hope someone will help us.
hello, sometimes this happens when there are problems with servers from Xiaomi. That is why there are problems with synchronization and downloading weather data. Usually it lasts from several hours to several days, it is not a continuous problem, There are also problems logging in to the Xiaomi account. I recommend patience and wait a few days.
Wysłane z mojego MI 8 Explorer Edition przy użyciu Tapatalka
I hope so, but when servers are down or something is wrong with them it should not work for everyone and not just one person I believe.
I am worried because I have been using huami bands for years now and nothing like this has happened in the past (in MiFit app).
It's been a week now, is official app really that bad? On day 1, 2 and 3 I was able to force sync watch from it's settings (of course I was getting nothing in app anyway), then I could not even manually sync it to amazfit servers.
All this time I'm also using Notify & Fitness for Amazfit to store my data (which works fine)..
Same here... when synchronization works, then Strava upload doesnt work. Now Strava work, but synchro with app doesnt. xD
Waiting for Xiaomi respond.
Hi, same problem for me on iOS 13.2 with the last amazfit app 3.4.5
all my sleep, step, heart are synchronized, but all my sport activities won't be synchronized.
i just create a ticket to support.
when i try to force "sync data" on different wireless network, i still have "error, verify your network"
after delete/resintall app on my iphone, i loose all my sport activities on iphone, but, i still have it on my watch. (i just backup my watch!)
[email protected] said:
Hi, same problem for me on iOS 13.2 with the last amazfit app 3.4.5
all my sleep, step, heart are synchronized, but all my sport activities won't be synchronized.
i just create a ticket to support.
when i try to force "sync data" on different wireless network, i still have "error, verify your network"
after delete/resintall app on my iphone, i loose all my sport activities on iphone, but, i still have it on my watch. (i just backup my watch!)
Click to expand...
Click to collapse
Same issue for me, on 25th October all activity information on the Amazfit App has stopped being shown. A few days later the same is also true with the step graphics information. I'm running iOS 13.2.2 and the Amazfit App 3.4.5. What is weird is that the information is being sent to Strava and also being held by Apple Health. Just nothing is being shown on the Amazfit iOS App. Sleep, heart rate are all working OK, it is just that I have not record of steps taken over the day when you click on the Walking Man icon (which takes you to the Steps screen) or any activities logged such as running or walking. Up until now I have been very impressed with the Stratos watch and the APP. Does anyone have a recommended fix yet? Watch has the latest firmware installed. Thx
Same issue for me.....
JoeW99 said:
Same issue for me, on 25th October all activity information on the Amazfit App has stopped being shown. A few days later the same is also true with the step graphics information. I'm running iOS 13.2.2 and the Amazfit App 3.4.5. What is weird is that the information is being sent to Strava and also being held by Apple Health. Just nothing is being shown on the Amazfit iOS App. Sleep, heart rate are all working OK, it is just that I have not record of steps taken over the day when you click on the Walking Man icon (which takes you to the Steps screen) or any activities logged such as running or walking. Up until now I have been very impressed with the Stratos watch and the APP. Does anyone have a recommended fix yet? Watch has the latest firmware installed. Thx
Click to expand...
Click to collapse
Hi,
in fact, i resolve my problem alone (thanks amazfit support :mad : )
Before all, i backup all my watch (with AmazeBKP_v1.2)
IMPORTANT, put the watch in airplane if you don't want loosing all your sport activity into the watch.
i'll explain what i do:
1. put the watch in airplane
2. try to see if the watch is connected to amazfit app, normally no, because it is in airplane.
3. if you don"t see the watch, go to amazfit app, and remove the watch from your account.
4. log off from amazfit app
5. Remove the app
6. reinstall the app !
7. logon with your account
8. add the watch ! ... now, for adding a watch to amazfit you need a QR Code... but, if you want a QR Code, you need to reset your watch ! nooooooooooooooooo !!!!!
open a cmd, go in a folder where there are adb (personnally i use adb from amazeBKP), and type: adb shell am start -n com.huami.watch.setupwizard/.InitPairQRActivity
9. the watch QR code appear, you can add it in your amazfit account.
10. force synchronize data from the watch (need wifi)
11. wait a few minute
With this step my amazfit app work again, and i retreive my 179 Sport session ! OUF !!!
For your information if you don't put the watch in airplane first, when you will remove the watch from your account, the watch will be reset automatically and you loose all !!!
Regards
Everything seems to be fixed by Amazfit!!! Activities are now synchronized!!!
Not for everyone, not for me at least.
Nitter78 said:
Everything seems to be fixed by Amazfit!!! Activities are now synchronized!!!
Click to expand...
Click to collapse
From today for me, sync working too.
In my case I cannot sync sport activities without doing a manual upload first. Amazfit app stays at 10% for more than a minute and then the message disappears.
Anyone else had this problem?
BTW, using a Stratos 3 with 4.2.2.1 ROM
theopulus said:
In my case I cannot sync sport activities without doing a manual upload first. Amazfit app stays at 10% for more than a minute and then the message disappears.
Anyone else had this problem?
BTW, using a Stratos 3 with 4.2.2.1 ROM
Click to expand...
Click to collapse
Yes, same problem here.
Tried for few times to unpair/pair, reinstall app, but last activity is from 17.11, although I have 3 more... reported the issue through the app few times and got back thanks from customer service but nothing else happens.
BTW, how do you upload manually? Thanks.
---------- Post added at 10:15 AM ---------- Previous post was at 10:12 AM ----------
intrak said:
From today for me, sync working too.
Click to expand...
Click to collapse
For how long has been it failing? Almost one week for me, don't know what to do or if it will fix automatically after X days...
Getting annoyed.
Thanks.
3 weeks for me and still counting... I have this watch for 4 weeks, so it does not work 90% of the time.
Yesterday after unpair/pair and removing the app worked for a while and workout form yesterday was sync ok, but today again nothing happens...
Yes only manual sync is working(using WiFi)
Go in sync menu from watch then manual sync.
Only with this I have my workout.
Don't know if the pb is from the watch or app
winni21 said:
Yes only manual sync is working(using WiFi)
Go in sync menu from watch then manual sync.
Only with this I have my workout.
Don't know if the pb is from the watch or app
Click to expand...
Click to collapse
The bad news is Ultra Mode doesn't have manual sync, so if you use it and there is a workout not syncing, you lose it.
theopulus said:
The bad news is Ultra Mode doesn't have manual sync, so if you use it and there is a workout not syncing, you lose it.
Click to expand...
Click to collapse
The workout you're doing in ultra mode are not visible in normal mode?