Amazfit iOS app - Current day statistics not visible in all screens/views - Amazfit

Hi,
I noticed a while ago that my Amazfit GTR (Firmware 1.3.5.37) doesn't show current day statistics in all of the screens/views in Amazfit Watch iOS app (Version 3.6.0). I tested that I have the same issue with Mi Fit iOS app and I have uninstalled and re-paired the app/watch but this didn't help. It seems that data is synced normally as it's shown in certain app screens/views, but for some reason when I go to e.g. the detailed view for:
steps -> the most up to date day is yesterday and this screen is almost always empty (can't swipe left to current day)
heart rate -> the most up to date day is yesterday but data/diagram is available (can't swipe left to current day)
PAI -> this screen seems to work and data is available also for current day
sleep -> data is available but the most up to date day is yesterday, but this is basically last night
When I go to "View more" from the app home screen, I can see the current day "summary" statistics, but also here if I go to the detailed view e.g. for heart rate, the most up to date day is yesterday.
Is anyone else experiencing this? Any ideas why this is happening. Thank you for any ideas you may have!

Tried to create a new account (history data naturally not available this way) and this fixed the issue...didn't find any other way.
Chapaka said:
Hi,
I noticed a while ago that my Amazfit GTR (Firmware 1.3.5.37) doesn't show current day statistics in all of the screens/views in Amazfit Watch iOS app (Version 3.6.0). I tested that I have the same issue with Mi Fit iOS app and I have uninstalled and re-paired the app/watch but this didn't help. It seems that data is synced normally as it's shown in certain app screens/views, but for some reason when I go to e.g. the detailed view for:
steps -> the most up to date day is yesterday and this screen is almost always empty (can't swipe left to current day)
heart rate -> the most up to date day is yesterday but data/diagram is available (can't swipe left to current day)
PAI -> this screen seems to work and data is available also for current day
sleep -> data is available but the most up to date day is yesterday, but this is basically last night
When I go to "View more" from the app home screen, I can see the current day "summary" statistics, but also here if I go to the detailed view e.g. for heart rate, the most up to date day is yesterday.
Is anyone else experiencing this? Any ideas why this is happening. Thank you for any ideas you may have!
Click to expand...
Click to collapse

Related

Amazfit PACE - Original USA firmware - experiences

Here we can discuss everything about the original USA FW (1.3.4f ATM).
-=[ FIRMWARE v1.3.4f changelog: ]=- source: https://us.amazfit.com/blog/pace-update-october-2017
- Updated GPS firmware to v3.12
- Added countdown timer
- Tracking floors climbed through daily activities
- New backlight brightness level and mode settings
- Added support to control media playback on the phone
- Added "Night Run" and "Prototype Source" watchfaces
- Added auto-pause option for outdoor running and cycling
- Added support for high resolution mode in "I'm Runner" and "Night Run" watchfaces when wrist up is detected
- Optimized heart rate and sleep tracking algorithms
- Fixed inaccurate elevation output in certain sports types
- Improved real-time speed in outdoor cycling
- Fixed the issue of showing misaligned per mile marker and inaccurate pace when there's pause during an outdoor activity
- Optimized customized watchfaces
- Optimized system stability
- Other bug fixes
-=[ APP v1.7.4.2 changelog: ]=- source: https://us.amazfit.com/blog/pace-update-october-2017
- Added option to control music playback on the phone from Pace (Note: requires the latest Pace firmware)
- Support for timer widget reordering
- Optimized user login flow
- Updated algorithm lib to v1.1.09
Amazfit Watch app 1.5 is out!
After months of despair the Amazfit Watch app's update has appeared in the Play Store.
It has steps and sleep display with nice charts, so we're able to check our activity hourly, daily, weekly...
I hope Xiaomi / Huami will release a new FW for the USA version, because v1.3.2b is nice and stable, but lacks a few features of the Chinese FW, plus I had my first bug yesterday: after about 0.9 km of walk the watch displayed that I've accomplished half of the daily step goal, and the activity has restarted itself (so the watch hasn't rebooted), so I've lost the first third of my walk.
5tormChild said:
After months of despair the Amazfit Watch app's update has appeared in the Play Store.
It has steps and sleep display with nice charts, so we're able to check our activity hourly, daily, weekly...
I hope Xiaomi / Huami will release a new FW for the USA version, because v1.3.2b is nice and stable, but lacks a few features of the Chinese FW, plus I had my first bug yesterday: after about 0.9 km of walk the watch displayed that I've accomplished half of the daily step goal, and the activity has restarted itself (so the watch hasn't rebooted), so I've lost the first third of my walk.
Click to expand...
Click to collapse
Might as well go for the 1.6.0 dev version.
(Adds HR sync).
Waiting for new verson Amazfit app on IOS with step,sleep,hr...
Amazfit PACE FW 1.3.3a is out!
1.3.3a Release notes:
- Updated GPS firmware to v2.85
- Support .gpx import. Users can follow an imported route when running or biking and get alerts when deviating from the route
- Support activity data upload through WiFi
- Added "Daily Overview" widget to view users' daily activity in one place
- Show app list and provide access to all built-in apps on the watch
- Support weather info on customizable watchfaces
- Other bug fixes
(Thanks to Fco. Rafael Reyes for this awesome video!)
The digital watchfaces are working, but I'll share with you my experiences in a few days.
After a day: 1.3.3a seems to be faster than the 1.3.2b was. My experiences:
- Uploading data directly from the watch is so kewl - it just works!
- There is a battery icon on the 6 segments display besides the small clock.
- At the end of a session the finalizing is a lot faster, like it takes half of the time needed before.
- The battery life seems to be the same as it was before, so it's good.
- The digital watchfaces are working now.
- The GPS firmware is also new, so we'll see if it's more accurate or not.
I'll share my further experiences with you in a few days. I'll walk over 40 km during the weekend, so I'll have some more time testing the GPS.
Syncing problem with strava
I cannot just sync my activity to strava. It's so frustrating. Can anyone tell whether they have been able to see their activities on strava. I have tried all the methods logging in and out of strava again and again but it doesn't work.
pandot29 said:
I cannot just sync my activity to strava. It's so frustrating. Can anyone tell whether they have been able to see their activities on strava. I have tried all the methods logging in and out of strava again and again but it doesn't work.
Click to expand...
Click to collapse
Are you running the latest (1.3.3a) FW? Everything is fine for me, even uploading the data to Strava directly from my watch.
Maybe you should unpair your watch to see if pairing it again would solve your problem or not.
Syncing problem with strava
5tormChild said:
Are you running the latest (1.3.3a) FW? Everything is fine for me, even uploading the data to Strava directly from my watch.
Maybe you should unpair your watch to see if pairing it again would solve your problem or not.
Click to expand...
Click to collapse
Yeah I am now running 1.3.3a version but still not able to sync with strava, though I am using Google login in both that is amazfit and strava can it be a problem.
pandot29 said:
Yeah I am now running 1.3.3a version but still not able to sync with strava, though I am using Google login in both that is amazfit and strava can it be a problem.
Click to expand...
Click to collapse
I don't know, but try to log out from Amazfit and Strava, and log back in again.
If that doesn't help, try to unpair and re-pair your watch.
I've updated to 1.3.3a but can't see the "app list"
- Show app list and provide access to all built-in apps on the watch
Any ideas?
Hi,I have problem on Amazfit smartwatch, after last update 1.3.3a ,battery drain to fast about 7% per 1 hours. I did reset and unpair and without positiv result. Can somehow do a hard reset? Do not anyone have a similar problem? Before update was everything ok.
Thanks...
MirkoS said:
Hi,I have problem on Amazfit smartwatch, after last update 1.3.3a ,battery drain to fast about 7% per 1 hours. I did reset and unpair and without positiv result. Can somehow do a hard reset? Do not anyone have a similar problem? Before update was everything ok.
Thanks...
Click to expand...
Click to collapse
Did you try to completely turn off your watch and then back on?
I had this problem once with Redmi 3 phone. Restart didn't help but when I turned it off and then back on, the batter was OK.
Poslano sa mog Redmi 3 koristeći Tapatalk
I did a hard reset one of this days but the problem with mine is the battery goes like 50%in 6 hours but only if I turn off the Bluetooth of the phone . Otherwise it's OK .
Anyone else?
Enviado do meu SM-G850F através de Tapatalk
I tried it several times and without result, battery 1% per 10min down ...
Same issue here...
Battery drain and GPS speed/pace does not update on watch face with accurate numbers during workout.
Did any of you try to contact Huami US support? I don't know if they answer e-mails but there's no harm in trying...
Poslano sa mog Redmi 3 koristeći Tapatalk
They don't answer unfortunately
Stuck on updating page for 4 days now
Hi, I was on 1.3.2b and received a notification to update 1.3.3. So I went and update the watch, and the watch has now been stuck on the updating Please do not power off the watch for the last 4 days. What happen was 2 days ago the battery went flat, so I plugged it into the charger it boots up and proceed with the updating process again but still stuck when it finally reaches the end. Any help would be highly appreciated. Thanks!

Amazfit Stratos doesn't load all screens after boot?

Hey guys I have a weird problem with my Amazfit Stratos. So everything was working fine last night, but today I discover that I am not getting notifications from my phone (iPhone 6) to the watch. I run the "test notification" option in the app, and they show, but real notification don't... so I restarted the device (the watch) and when it booted up i discover that I don't have the activities and sport screens on the left of the main screen and also the watchface shows only when the watch is "locked" (otherwise it is just.. black). I also see some strange stuff on my last screen (see attachments). The first one opens "sports", the second "Activities" and the last one - "Daily Overview".
Any idea what is going on? It looks like something is not loading properly, but I have no idea what to do. I am using the original firmware.
PS: The good news is that notifications work now.
1. If you are using an APK watchface, probably it's not the right version for your firmware, uninstall and restart watch.
2. Go to Amazfit app settings, widgets and enable/disable one of them, if they do not re-arrange you may need to unpair, logout from Amazfit, login and pair watch again. Unparing erases all data on watch.
I did a factory reset and everything is ok now.
PS: I was using one of the stock watchafaces.

One (long) activity missing

Hello, I'd like to ask you how to solve the issue with one missing activity in my android Amazfit app. I have Amazfit Pace watches for 1 month and never had issue with syncing so far. I did running up to 1 hour, cycling up to 2 hours, but on Saturday I had road bike race for 110 km (over 4 hours) and I don't see this activity in my app. I can see it on my watches though, I see everything, including map and gps data. I tried syncing multiple times. I also did short bike activity today, on my way to work, and I can see it on my phone. I also tried to select this activity on my watches and then click "export", it says "exporting, please wait for a while", I left it for 1 hour, nothing happened. So does Amazfit Pace have problem with longer activities? How can I solve this issue, any tips?
Edit: I forgot to mention that I have the latest version of android app and watches as well.
Try AmazeBackup, it exports data from watch directly to TCX/GPX.

Amazfit Pace - 8 colors locked screen and wrist movement

Hello,
I have a new Amazfit Pace watch and I'm still learning
In last week I had troubles with battery, even after guides (2-2,5 days life max) so I did factory reset.
After that, smartwatch launches full color watchface after I move wrist - like when hand was down and I moved to check what's time it is.
Is it typical or is it launched somewhere in settings? Before factory reset when smartwatch was locked and 8 color display was on, it stayed in that mode until unlocking smartwach.
Rom version is 2.8.4.0 and I'm using Amazfit app from Play Store, before reset I had also notify & fitness for amazfit.
Same on my Stratos for a long time ago. So this update is very old
It's normal since WOS2 (firmware 2.x), but it may not work with some custom watchfaces if they do not support 26w mode.
Thanks for help
I checked issue with different watchfaces - with some of them it was still happening and with others it wasn't.
Anyway, because of battery draining, I decided to return watch.
Problem with watch wasn't solved, but my problem - yes.
Again, thanks for help.

Stratos stopped to sync with Amazfit app

Hi, I own this watch for 2 weeks now and everything was working fine until the day before yesterday, I opened Amazfit app w/o Internet connection (was not aware at the time, automatic task) so I was kicked out from app and been asked to relogin, cool I did so and then my data been wiped: no steps, no sleep, no HR, weight was all that left (and the only thing that is still working).
So I tried to reboot both watch and phone (Xiaomi Mi6), no luck, also tried to let it be and see the other day, no luck, now it is 3rd day when I am keep seeing no data is going through.
I tried to force manual sync on the watch in Settings that went just fine with successful message after 100%, in the end I unpaired watch (factory reset), still no luck.
Someone told me me to try N&F app and it does read all the data, so how come official app does not, any ideas?
BTW: from time to time Amazfit app shows me that there is not connected devices and when I go to my profile under Amazfit Stratos it shows "Not activated". I activate it every time it says not activated, but it changes nothing about data.
Hello bro, got same problem, Amazfit app stopped syncing activities for few days now. However it's syncings steps properly. Can't work it out, hope someone will help us.
hello, sometimes this happens when there are problems with servers from Xiaomi. That is why there are problems with synchronization and downloading weather data. Usually it lasts from several hours to several days, it is not a continuous problem, There are also problems logging in to the Xiaomi account. I recommend patience and wait a few days.
Wysłane z mojego MI 8 Explorer Edition przy użyciu Tapatalka
I hope so, but when servers are down or something is wrong with them it should not work for everyone and not just one person I believe.
I am worried because I have been using huami bands for years now and nothing like this has happened in the past (in MiFit app).
It's been a week now, is official app really that bad? On day 1, 2 and 3 I was able to force sync watch from it's settings (of course I was getting nothing in app anyway), then I could not even manually sync it to amazfit servers.
All this time I'm also using Notify & Fitness for Amazfit to store my data (which works fine)..
Same here... when synchronization works, then Strava upload doesnt work. Now Strava work, but synchro with app doesnt. xD
Waiting for Xiaomi respond.
Hi, same problem for me on iOS 13.2 with the last amazfit app 3.4.5
all my sleep, step, heart are synchronized, but all my sport activities won't be synchronized.
i just create a ticket to support.
when i try to force "sync data" on different wireless network, i still have "error, verify your network"
after delete/resintall app on my iphone, i loose all my sport activities on iphone, but, i still have it on my watch. (i just backup my watch!)
[email protected] said:
Hi, same problem for me on iOS 13.2 with the last amazfit app 3.4.5
all my sleep, step, heart are synchronized, but all my sport activities won't be synchronized.
i just create a ticket to support.
when i try to force "sync data" on different wireless network, i still have "error, verify your network"
after delete/resintall app on my iphone, i loose all my sport activities on iphone, but, i still have it on my watch. (i just backup my watch!)
Click to expand...
Click to collapse
Same issue for me, on 25th October all activity information on the Amazfit App has stopped being shown. A few days later the same is also true with the step graphics information. I'm running iOS 13.2.2 and the Amazfit App 3.4.5. What is weird is that the information is being sent to Strava and also being held by Apple Health. Just nothing is being shown on the Amazfit iOS App. Sleep, heart rate are all working OK, it is just that I have not record of steps taken over the day when you click on the Walking Man icon (which takes you to the Steps screen) or any activities logged such as running or walking. Up until now I have been very impressed with the Stratos watch and the APP. Does anyone have a recommended fix yet? Watch has the latest firmware installed. Thx
Same issue for me.....
JoeW99 said:
Same issue for me, on 25th October all activity information on the Amazfit App has stopped being shown. A few days later the same is also true with the step graphics information. I'm running iOS 13.2.2 and the Amazfit App 3.4.5. What is weird is that the information is being sent to Strava and also being held by Apple Health. Just nothing is being shown on the Amazfit iOS App. Sleep, heart rate are all working OK, it is just that I have not record of steps taken over the day when you click on the Walking Man icon (which takes you to the Steps screen) or any activities logged such as running or walking. Up until now I have been very impressed with the Stratos watch and the APP. Does anyone have a recommended fix yet? Watch has the latest firmware installed. Thx
Click to expand...
Click to collapse
Hi,
in fact, i resolve my problem alone (thanks amazfit support :mad : )
Before all, i backup all my watch (with AmazeBKP_v1.2)
IMPORTANT, put the watch in airplane if you don't want loosing all your sport activity into the watch.
i'll explain what i do:
1. put the watch in airplane
2. try to see if the watch is connected to amazfit app, normally no, because it is in airplane.
3. if you don"t see the watch, go to amazfit app, and remove the watch from your account.
4. log off from amazfit app
5. Remove the app
6. reinstall the app !
7. logon with your account
8. add the watch ! ... now, for adding a watch to amazfit you need a QR Code... but, if you want a QR Code, you need to reset your watch ! nooooooooooooooooo !!!!!
open a cmd, go in a folder where there are adb (personnally i use adb from amazeBKP), and type: adb shell am start -n com.huami.watch.setupwizard/.InitPairQRActivity
9. the watch QR code appear, you can add it in your amazfit account.
10. force synchronize data from the watch (need wifi)
11. wait a few minute
With this step my amazfit app work again, and i retreive my 179 Sport session ! OUF !!!
For your information if you don't put the watch in airplane first, when you will remove the watch from your account, the watch will be reset automatically and you loose all !!!
Regards
Everything seems to be fixed by Amazfit!!! Activities are now synchronized!!!
Not for everyone, not for me at least.
Nitter78 said:
Everything seems to be fixed by Amazfit!!! Activities are now synchronized!!!
Click to expand...
Click to collapse
From today for me, sync working too.
In my case I cannot sync sport activities without doing a manual upload first. Amazfit app stays at 10% for more than a minute and then the message disappears.
Anyone else had this problem?
BTW, using a Stratos 3 with 4.2.2.1 ROM
theopulus said:
In my case I cannot sync sport activities without doing a manual upload first. Amazfit app stays at 10% for more than a minute and then the message disappears.
Anyone else had this problem?
BTW, using a Stratos 3 with 4.2.2.1 ROM
Click to expand...
Click to collapse
Yes, same problem here.
Tried for few times to unpair/pair, reinstall app, but last activity is from 17.11, although I have 3 more... reported the issue through the app few times and got back thanks from customer service but nothing else happens.
BTW, how do you upload manually? Thanks.
---------- Post added at 10:15 AM ---------- Previous post was at 10:12 AM ----------
intrak said:
From today for me, sync working too.
Click to expand...
Click to collapse
For how long has been it failing? Almost one week for me, don't know what to do or if it will fix automatically after X days...
Getting annoyed.
Thanks.
3 weeks for me and still counting... I have this watch for 4 weeks, so it does not work 90% of the time.
Yesterday after unpair/pair and removing the app worked for a while and workout form yesterday was sync ok, but today again nothing happens...
Yes only manual sync is working(using WiFi)
Go in sync menu from watch then manual sync.
Only with this I have my workout.
Don't know if the pb is from the watch or app
winni21 said:
Yes only manual sync is working(using WiFi)
Go in sync menu from watch then manual sync.
Only with this I have my workout.
Don't know if the pb is from the watch or app
Click to expand...
Click to collapse
The bad news is Ultra Mode doesn't have manual sync, so if you use it and there is a workout not syncing, you lose it.
theopulus said:
The bad news is Ultra Mode doesn't have manual sync, so if you use it and there is a workout not syncing, you lose it.
Click to expand...
Click to collapse
The workout you're doing in ultra mode are not visible in normal mode?

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