Hello,
Last night, i plugged my phone into the charger,woke up, phone was off,tried turning it on but didn't respond.
Anyone else has experienced anything like this?
Things i tried:
took out the battery, waited for a while and tried to turn it on.(nothing)
hold volume down key and press the power button.(nothing)
hold volume up key and press the power button(nothing)
Phone does not respond to anything. does not even vibrate.
LED does not blink when plugged to charger.
nothing.
If you pull out the battery, then put it in again and connect the phone to the power plug does it turn on? In thst case could be just the power button not working.
My god, it happened the same to me on Monday, yesterday. Went to sleep, put phone to charge, woke up in the morning, phone is turned off. Also bought a new original battery couple of months ago. Never had a problem really. I took it to official care service and they diagnosed one of the processors on the motherboard has failed.
Ofcourse them being them "they cannot fix this without replacing motherboard" meaning losing all the data.
Can anyone please advise what to do? I am willing to pay for the information or the work if you can do it. I am picking up the phone in two days and will try to do something myself. Care service provider is a total let down. In 2020 they say they cannot access internal memory. I cannot believe this.
By the way, did the OP get any info or resolution yet?
---------- Post added at 11:29 PM ---------- Previous post was at 11:25 PM ----------
tremalnaik said:
If you pull out the battery, then put it in again and connect the phone to the power plug does it turn on? In thst case could be just the power button not working.
Click to expand...
Click to collapse
Mine it does not. What does happen, when I plug it in computer I hear the sounds a device has been connected but nothing happends, phone is not seen as charging or anything.
If you are able to reach at least the recovery, you can back up the memory and then replace the motherboard.
By the way, do you have any recovery installed?
How is the phone recognized by the pc? Try to look in the device manager, if you are using windows, to see which driver is loaded when you connect the G5.
tremalnaik said:
If you are able to reach at least the recovery, you can back up the memory and then replace the motherboard.
By the way, do you have any recovery installed?
How is the phone recognized by the pc? Try to look in the device manager, if you are using windows, to see which driver is loaded when you connect the G5.
Click to expand...
Click to collapse
Thank you for a quick response. Unfortunately after reconnecting the phone to notebook I only hear the sound "that sth is attached - win10", after opening the device manager nothing new is shown in the "usb section". In addition I also cannot find any past backups I have done of the phone so that option is out.
I did find these two firms 1) securedatarecovery and 2) r3datarecovery. I have sent an enquiry with description of my situation asking if they can do an image copy of the internal memory to another phone or at least access the data and waiting for their reply. Do you maybe have any experience with them and knowing if they are any good?
Unfortunately I have never tried a similar recovery. Usually the phone just gets stuck into bootloop or fastboot, but in the worst case, it is locked on a screen with the processor's name. For both these options there are guides on XDA. But for your case, i have no idea on how to proceed.
When you said there is nothing in usb section, you mean on the icon on down on right of the screen for ejecting the pendrives or you mean the device manager in the control panel?
Talking about recoveries, I didn't mean shops that repair phones, but a partition on the phone that can be used to reboot the phone in a simple operating system if android stops working. If you have never installed TWRP or OrangeFox, you have the stock recovery on your phone, that just erases everything and restores the phone to the original state.
tremalnaik said:
Unfortunately I have never tried a similar recovery. Usually the phone just gets stuck into bootloop or fastboot, but in the worst case, it is locked on a screen with the processor's name. For both these options there are guides on XDA. But for your case, i have no idea on how to proceed.
When you said there is nothing in usb section, you mean on the icon on down on right of the screen for ejecting the pendrives or you mean the device manager in the control panel?
Talking about recoveries, I didn't mean shops that repair phones, but a partition on the phone that can be used to reboot the phone in a simple operating system if android stops working. If you have never installed TWRP or OrangeFox, you have the stock recovery on your phone, that just erases everything and restores the phone to the original state.
Click to expand...
Click to collapse
Thanks again for reply. I meant in the device manager. I have never installed mentioned program, I did use LG default app for making backups in windows but those are too old to be relevant.
I found info online where people swtich emmc chip to another motherboard and just turn on the phone or use a direct chip reader to access data in explorer view through specific programs. Do you have maybe any info of that? Thanks again for all the answers so far.
In theory, that should be possible, but it would require very good soldering skills and tools. I have no idea of the exact procedure in this case.
Related
I totally think I brick my Venue. Here's what happened, I pushed the - volume(down volume) and then the power. I got a nice little list of options. I then push the download SD option, out of curiosity,and then it started to do a factory reset.
Obviously I didn't want this, but It started to shutdown the phone. I thought hell I'll have to put everything back on the phone, but the phone never came back on.
You can see the power come on at the bottom when the buttons light up, but nothing not even the dell screen.
I can't even push the two volumes and power button to boot, or the down volume and power to boot. Any Ideas?
Ok since no one wants to reply to this thread I will.... After looking a little further on this site I found a thread that someone removed the apps that were installed on the SD card and then their phone booted just fine. I didn't have a chance to try this as Dell had my replacement phone delivered to me within two days.
Hi, I have the same problem here, I think my phone is bricked. The phone won't start and Dell logo loops when I boot the phone, nothing else happens.
So can someone tell me what I can do from here to get it boot again? I can't seem to get the update.pnk to the memory stick and try run it from there. What can I do ???
help
1st thread does it boot at all?
2nd guy sounds like you can adb to fix it. i did the same thing messing with the boot.ini
---------- Post added at 08:36 PM ---------- Previous post was at 08:30 PM ----------
DavidNelson said:
Ok since no one wants to reply to this thread I will.... After looking a little further on this site I found a thread that someone removed the apps that were installed on the SD card and then their phone booted just fine. I didn't have a chance to try this as Dell had my replacement phone delivered to me within two days.
Click to expand...
Click to collapse
just reread yours David,
you hard bricked it, i did that to my vibrant 4g/sgs4g. i had to send it in to be reflashed with a jtag sodderless machine. i found one online for $30 that included return shipping!!!
Hello,
Have the same problem, and yes, I'm curious. So I have the same problem. And what I have achieved. So if I plug usb cable and power with volume down, I can load the system. And all working but battery indicator with question and no indication of charging. I try to calibrate battery with no result. May be some one know what can I do with battery?
astiava said:
Hello,
Have the same problem, and yes, I'm curious. So I have the same problem. And what I have achieved. So if I plug usb cable and power with volume down, I can load the system. And all working but battery indicator with question and no indication of charging. I try to calibrate battery with no result. May be some one know what can I do with battery?
Click to expand...
Click to collapse
It is likely that you plug/unplug your USB cable quite frequently -> the device thinks that there are problems with your power supply and to save the battery's life the device stopped charging.
I think you can remove the battery, then insert it again + attempt to recharge. Please try!
hi everyone, I have the same scenario with the first..and now it won't boot...the dell logo doesn't show up....please help....thanks
About 20 minutes ago I tried to download something via wifi using aDownloader (free torrent downloader from the market). I received a warning saying I don't have enough space or something and it was correct, I didn't. So I immediately went into the program's settings to change the download folder (while still downloading) and that's when the phone froze.
I removed its battery and tried to power it back on, but no luck. It doesn't vibrate for half a second before showing the logo. The screen stays off. The battery was half full and when I try to charge the phone, there's nothing on the screen (like it used to be). Only a quiet sound, meaning that the phone is indeed charging, but without indicating it.
Is it possible the internal memory is completely full? I also have a memory card. I tried to remove both the SD card and the SIM, but nothing's changing.
Mitzah said:
About 20 minutes ago I tried to download something via wifi using aDownloader (free torrent downloader from the market). I received a warning saying I don't have enough space or something and it was correct, I didn't. So I immediately went into the program's settings to change the download folder (while still downloading) and that's when the phone froze.
I removed its battery and tried to power it back on, but no luck. It doesn't vibrate for half a second before showing the logo. The screen stays off. The battery was half full and when I try to charge the phone, there's nothing on the screen (like it used to be). Only a quiet sound, meaning that the phone is indeed charging, but without indicating it.
Is it possible the internal memory is completely full? I also have a memory card. I tried to remove both the SD card and the SIM, but nothing's changing.
Click to expand...
Click to collapse
Have you tried to reboot into recovery mode, press and hole volume up, power button and home button together, you should then boot into recevery mode.
I've tried that twice, but no luck.
I've had no problem with the phone until now and it crashed while in the program.
Mitzah said:
I've tried that twice, but no luck.
Click to expand...
Click to collapse
You could try booting into download mode, and then using odin to flash a new rom, but you could lose all your data unless you have backed it up.
Also you could connect your phone to your computer and access the file system through their, try and free upsome space, remove what ever you tried to download.
I'm going to try that as well, but where I am right now I don't have a good usb cable (just one that charges and nothing else). Is there something else I could try in the absence of a USB cable?
Mitzah said:
I'm going to try that as well, but where I am right now I don't have a good usb cable (just one that charges and nothing else). Is there something else I could try in the absence of a USB cable?
Click to expand...
Click to collapse
Not without having your phone fully running
You should try flashing a new Kernel first, one that will give you access to Clockworkmod
Damn. Ok, thanks for your quick responses! I'll be back in a few days, I guess.
Ok so I've gotten my hands on a data cable, but I can't even enter download mode and nothing happens when I plug the cable in. The phone is completely unresponsive.
Does the phone boot at all ?
If not & you can't get into download mode, your last (faint) hope before returning it to your carrier/Samsung would be a jig. Probably won't work, but worth a try for a few bucks. Actually, there's a thread on here where people have offered their jigs for other people to use.
Check that thread & see if there's someone near you on the list. Might save you a week or so waiting for a jig to arrive, that way if the jig doesn't work you can send it in for repair/replacement sooner rather than later.
Unfortunately there's no one near my location. I think I'll take the phone to a service since I'll probably have my waranty void if I take it to my carrier. I haven't installed a custom ROM, but I did root it.
Mitzah said:
Unfortunately there's no one near my location. I think I'll take the phone to a service since I'll probably have my waranty void if I take it to my carrier. I haven't installed a custom ROM, but I did root it.
Click to expand...
Click to collapse
Samsung service void warranty if rooted and or custom rom counter does not show zero .
jje
Update; Rangercaptain and 440bro suggested the power switch or the usb port may be the problem.
I dismantled the phone and got my ohm-meter, the power button's circuit is opening and closing as it should between pressed and depressed.
Furthermore I tested the usb port for conductivity at each pin, from the side of the usb cable that would normally connect to the pc all the way through the 'charging flex ribbon' to the phones PCB. all connections are good.
Editing this post as I try new things i find or the things i try that people suggest.
Currently my Note will not boot into recovery or it's ROM, I was running a version of Slimbean.
I can get it to go into download mode via the volume down + power key but I can not for life of me get any pc to recognize it via usb.
I have tried Odin, Adb, and Heimdall with five or six different versions of Samsung USB drivers, Version #'s 1.5.14.0, 1.4.6.0, as well as the drivers listed in the Note 'Super thread' ATT I717 v1_3_2200_0 and two other sets of drivers that did not have version numbers listed, but came from other XDA USB problem posts. I have also tried the Google drivers from the Android SDK.
I have done all this on two different pc's and different usb cables. I've read other problem threads about this and tried most of those suggestions I.E. Uninstall old drivers, reboot, install new ones, reboot, turn off internet, plug in phone. Nada, no sign of the device being recognized at all.
I've tried the 'adb devices' command while the device was in download mode, the command returns nothing.
the USB port still works so far as i can tell, if you plug it in to a charger or the pc the phone will try to boot like it usually does if it's powered off and you plug it in and the phone had been charging fine before this issue, so i've no reason to suspect a bad port.
I have however encountered this USB problem before even while the note was stock and functioning with it not being recognizable over USB, I eventually gave up and it's what caused me to install a ROM on it in the first place because i couldn't get the official android updates with Kies (they require a usb connection).
Would a USB jig be of any benefit in this situation? After searching through XDA forums and the like that's the only thing that seems like it may work but i haven't tried. I'm unclear if it will be of any benefit because the device can already access the ODIN downloading screen.
All in all I've been working on this for about 12 hours so far, so it's possible i may have forgotten something I've tried but i'll update if i remember anything significant.
Finally I'm aware there are two similar threads currently running on the XDA note troubleshooting forums,"Is my note bricked?" and "can't enter download mode" I am also watching them and trying anything that looks relevant but elected to make a new post as my problem is slightly different in that I can access the download screen. If you posted anything there that you think may have applied here, you don't have to re-post. I'll have tried it.
Your power button is stuck.
rangercaptain said:
Your power button is stuck.
Click to expand...
Click to collapse
Thanks, I should clarify that the reboot cycle is not indefinite though. it'll give the boot vibration 6-8 times with a few seconds in between each vibration and then stop trying to boot. It also doesn't cycle every time, just occasionally. The other times it will give the vibration only once and then do nothing till you hold the power button down again as if you were trying to turn it on.
It will also stay in the downloading mode until i manually hold the power button down, so the power button is functioning correctly.
morthicius said:
. . . so the power button is functioning correctly.
Click to expand...
Click to collapse
If you say so.
Take out the sim and sd card.
I have tried removing the SD card and SIM card as well. Makes no noticeable difference.
I can also add that the USB port still works so far as i can tell, if you plug it in to a charger or the pc the phone will try to boot like it usually does if it's powered off and you plug it in.
I can dismantle the phone and check the power button if you're fairly convinced that's what it is but it really responds exactly like you would expect. The press and return feels fine and the way the device responds to it also feels fine.
Yeah I'm pretty sure it's a stuck power button. If the phone is off and you plug in usb, or charger it should NOT startup by itself. If it does it's most definitely a stuck power button. So I'm guessing your phone is no longer covered by warranty?
Before you go tearing apart the phone try this first. Take off the battery cover and where the power button is you'll see a lil outline. Flick this area with your finger a few times. Flick it hard enough to mildly hurt your finger but not the phone. I had to do this for a while till I got a new note. If that doesn't help take it apart at your own risk.
440bro said:
Yeah I'm pretty sure it's a stuck power button. If the phone is off and you plug in usb, or charger it should NOT startup by itself. If it does it's most definitely a stuck power button. So I'm guessing your phone is no longer covered by warranty?
Click to expand...
Click to collapse
It has always started up on its own when you plug it in, at least if it's out of charge. Of that I'm certain. I've had the phone a year and a half or so now. It may not boot up on it's own if you just manually shut it off and plug in a charger though. I don't recall ever trying that scenario directly. It could also be a functionality Slimbean added if stock phones don't do it.
I did just try your flick trick though, thanks. No change.
Just as another example on the power button, I can take the battery out and put it back in and the phone will do nothing until i hold the power button down a few seconds, only then does it do the the "i'm trying to boot" vibration.
Damn I was really hoping the flick trick worked for you like it did me. If you decide to take the back of the phone off, try flicking again anyways before you completely disassemble it. Once you disassemble it, there really isn't much you can do power button wise other than replace it. I'll attach a pic of the power button area for ya. I have one already torn down.
If it's not your power button, I wonder if it's your usb charger port on the phone.... That's an easier part to replace if it is.
I do feel like the USB port is a possibility, even despite my saying it appears to work. is it possible for the port to be damaged in such a way that it still allows the phone to be charged but not establish a data connection? When the phone went brick yesterday It had pretty much just finished fully charging. I had disconnected it from the charger used it a little bit, set it down when it still at about 98% battery life. Around 10 minutes later I got a text message, it made the god awful slimbean text tone (i hate that tone) I went to check it, turned on the display it then repeated the incoming text message tone about five more times in quick succession, locked up, and then died never to return.
I have had the phone apart before because i'm a curious cat, and didn't really mind voiding a warranty.
The only things that would make me skeptical of it being a usb port problem is. 1: It was charging fine and 2: the symptoms at least of the reboot problem itself are leaning towards a software issue the Slimbean install has never really worked great, and would crash and reboot probably twice a day.
Just because the button works doesn't mean it isn't stuck. I've only saved about ten phones by helping the owner to understand the cause of the reboots.
The fact that you already opened the phone increases the chance its the button. Because you said it rebooted on stock or custom ROMs eliminated software. Because your phone charges normally and is recognized by a pc shows its not the usb port.
But hey, what do I know. . .
morthicius said:
Editing this post as I try new things i find or the things i try that people suggest.
Currently my Note is in a reboot cycle, it will not load the ROM or go into recovery mode. I was running a version of Slimbean.
I can get it to go into download mode via the volume down + power key but I can not for life of me get any pc to recognize it via usb.
Click to expand...
Click to collapse
rangercaptain said:
Just because the button works doesn't mean it isn't stuck. I've only saved about ten phones by helping the owner to understand the cause of the reboots.
The fact that you already opened the phone increases the chance its the button. Because you said it rebooted on stock or custom ROMs eliminated software. Because your phone charges normally and is recognized by a pc shows its not the usb port.
But hey, what do I know. . .
Click to expand...
Click to collapse
He has more than one problem. He can NOT get a pc to recognize it. I missed it first too and had to re-read it a few times. So it could be the port, or the power button.
I think your options are....
-Find a repair center nearby
-Send it in for repair
-Find out which part is cheaper and replace that yourself first.
Sounds good. The usb port is cheap and easy and while the bezel is off you can verify the power button isn't stuck in its hole in the bezel.
Because he flashed a custom ROM from a stock ROM I took that to mean he had to connect to a pc through the usb port, either to Odin flash a recovery or Odin flash Slimbean. And he can still charge it. And data cables go bad, removing drivers doesn't take them out of memory, etc. So usb port isn't 100% bad for sure, but you're right, its a cheap, easy repair.
rangercaptain said:
Just because the button works doesn't mean it isn't stuck. I've only saved about ten phones by helping the owner to understand the cause of the reboots.
The fact that you already opened the phone increases the chance its the button. Because you said it rebooted on stock or custom ROMs eliminated software. Because your phone charges normally and is recognized by a pc shows its not the usb port.
But hey, what do I know. . .
Click to expand...
Click to collapse
If the button is 'stuck' it implies that the it's either stuck engaged or disengaged correct?
If that were true and lets say it were stuck engaged, the power button should be acting as if it is pressed. Which at first would make sense when i say it reboot cycles. It however does not make sense that i can get into download mode and the phone never shuts off until I hit the power button.
It also does not make sense that if i pull the battery out and put it back in the phone does nothing. until i hit the power button. If it were stuck engaged the phone would immediately try to boot when i put the battery back in.
The rom has also been on it for awhile now, 6 months? So i don't exactly remember the processes i went through but i know i never got kies or odin to recognize it. And Yeah, pc wont recognize it now even tryin two different pcs, one of which has never had a samsung device connected to it.
That said I wont rule the power button out either, Is there a good way to check the power button with a multimeter?
I should also say I have the phone apart now so i could at least do external checks of the power button since you both thought it was a possibility, externally it looks fine the actual button inside the case (the little white button the big silver one hits) acts fine but the circuit inside could still be screwed i suppose, which is why i ask about a meter test.
Ultimately I think you're both right though, I'm just going to have order a replacement button and port. Start with the port since it's easier, and if that doesn't enable me to connect it to the pc to flash it try the button too.
Since you mention the ROM, it is possible to have a bad download, flash the ROM, and get into a bootloop. The usual cure for that is a re-download of the ROM, wipe caches, wipe system, and flash fresh ROM.
The sticking power button is a common fault of Samsung phones. Its not broken, but it just gets a little out of alignment in its hole in the bezel. If you already wiggled and snapped, you would have noticed a difference in the phone's behavior, unless there's lint under it.
I think you have your plan -- replace the usb port, and check the button while the phone is without the bezel.
The usb port is on ebay and there is a Youtube video for the process. Everything is here:
http://forum.xda-developers.com/showthread.php?p=28247335
Good luck.
Thanks for the Help Ranger and 440.
Update; Rangercaptain and 440bro suggested the power switch or the usb port may be the problem.
I dismantled the phone and got my ohm-meter, the power button's circuit is opening and closing as it should between pressed and depressed.
Furthermore I tested the usb port for conductivity at each pin, from the side of the usb cable that would normally connect to the pc all the way through the 'charging flex ribbon' to the phones PCB. all connections are good.
I'm going to try the phone tonight on a friends PC. Who doesn't have another note but at least has a Samsung Gs2 and 3 that connect to Kies and see if i can get it to establish a connection.
If anybody else has any ideas on troubleshooting the connection between the device and a PC i'm all ears.
Good luck!
440bro said:
Good luck!
Click to expand...
Click to collapse
Well interestingly, when i hooked it up to the friends pc (using one of the same usb cables i already had) not only did his pc recognize it, the phone also booted up immediately. with 15% battery life remaining.
Strange strange.
I installed the stock rom through twrp and it seemed to work ok.
I then went into twrp again and tried to use it to wipe the sd card, which didn't seem to work. So i then tried to have it repartition the sd card and that also failed. At which point i turned the phone off - and havent been able to get it back on since.
however, i think the phone is actually still on in some way. When i plug it into my pc, it detects that the phone is plugged in, which it shouldn't do if the phone is actually off. It's been less than 24 hours since this happened so I'm sure the battery could still have juice in it.
Anyone have any ideas what went wrong here? And how i can fix this? Or did i just brick the phone?
What does the phone show up as when you connect it to your computer?
Nothing shows up in file explorer but under ports in device manager it shows qualcomm HS-USB QDLoader 9008 (com3)
That's not good
how not good is it? Did i just create a paper weight or is there some way to fix this?
Any ideas what I did wrong? Like i said, the stock rom installed. This only happened after I tried to wipe/repartition the sd card in twrp.
merkk said:
how not good is it? Did i just create a paper weight or is there some way to fix this?
Any ideas what I did wrong? Like i said, the stock rom installed. This only happened after I tried to wipe/repartition the sd card in twrp.
Click to expand...
Click to collapse
You may be able to resurrect it via Jtag but that's out of my realm. Have you tried charging it overnight or holding the power+volume buttons for two minutes?
I've tried just holding the power button down for a minute but nothing happened.
I was actually thinking i should let the battery drain since right now it appears to be turned on to some extent since the PC detects it when i plug it in. The battery had about 80% full charge when it died. So i didn't think fully charging the battery would help. (tried doing the power button and volume button now, no effect)
jtag is new to me - just did a quick google search. Looks like it involves opening the phone up and shorting out some pins?
I wish I at least knew what the hell I did that caused this
merkk said:
I've tried just holding the power button down for a minute but nothing happened.
I was actually thinking i should let the battery drain since right now it appears to be turned on to some extent since the PC detects it when i plug it in. The battery had about 80% full charge when it died. So i didn't think fully charging the battery would help. (tried doing the power button and volume button now, no effect)
jtag is new to me - just did a quick google search. Looks like it involves opening the phone up and shorting out some pins?
I wish I at least knew what the hell I did that caused this
Click to expand...
Click to collapse
I believe captain had a similar situation on his m8, tired to partition his SD and made a very expensive, yet very visually pleasing paper weight.
ah shoot - i didn't think anything dealing with the sd card could muck it up. The phone will work without an sd card normally doesn't it? Oh well, guess I'm out of luck now
I started to restore to a back-up I made two days ago in TWRP and I think it got interrupted by my accidentally canceling it. I was on my way out the door and wasn't paying attention and must've touched the screen (phone in hand).
Now it behaves much like cadcamaro's description in his recent post about having tried to install a Z2 ROM. I can get into FastBoot, but all options simply shut down the phone. If I don't choose an option, it shuts down by itself after a a minute or so.
Power + Volume Down gets a short vibration.
When I plug it into the PC, Power + Volume Up Gets me a blue LED that stays lit, but the PC (and Flashtool) doesn't see it.
Power + Volume Down gets an orange, then green LED with vibration that repeats.
The first time I realized it was screwed up, I did get into Recovery. I tried to re-run the back-up (which is saved to external SD), and it shut down.
Thanks, all.
AddictedToGlass said:
I started to restore to a back-up I made two days ago in TWRP and I think it got interrupted by my accidentally canceling it. I was on my way out the door and wasn't paying attention and must've touched the screen (phone in hand).
Now it behaves much like cadcamaro's description in his recent post about having tried to install a Z2 ROM. I can get into FastBoot, but all options simply shut down the phone. If I don't choose an option, it shuts down by itself after a a minute or so.
Power + Volume Down gets a short vibration.
When I plug it into the PC, Power + Volume Up Gets me a blue LED that stays lit, but the PC (and Flashtool) doesn't see it.
Power + Volume Down gets an orange, then green LED with vibration that repeats.
The first time I realized it was screwed up, I did get into Recovery. I tried to re-run the back-up (which is saved to external SD), and it shut down.
Thanks, all.
Click to expand...
Click to collapse
Have you tried pressing and holding the reset button next to the SIM tray? Try holding it down for 2+ minutes and see what happens.
Have you tried pressing and holding the reset button next to the SIM tray? Try holding it down for 2+ minutes and see what happens.
Click to expand...
Click to collapse
Thanks for responding, BladeRunner.
I just tried that in a variety of ways, and got either no response or it simply did what it was doing. I'll explain;
Believing the phone to be OFF, nothing happens for 2 1/2 minutes of pressing the Reset button.
Same goes for a variety of combinations of switches also depressed, such as Volume Up/Down, Power, or any combo therof.
(At this point, I'm uncertain if I even have much of a charge in the phone.)
FastBoot is the menu that has the green Droid with a choice of 4 options, including Power Down, Continue to Power Up, Factory Reset, and something else, correct?
The one time that I did get that to appear during these last few attempts to use the Reset switch, the menu simply shut down after 15 seconds. I continued to press the reset switch, but nothing happened.
Plugged into the PC, the phone continued to cycle Power-On every 8 seconds, with the Orange LED followed by the Green, then Shut-Down. (Apparently, as without the screen on I have no idea what it's really doing....)
Plugged into PC, Power Button in and Volume Up gives me the Blue LED that stays on constantly, but depressing the Reset Switch does nothing.
As I stated earlier, I have no idea how much charge the phone has, so I'm leaving it on the PC in the Blue LED state. It may not be charging, but all it does when I try to charge it any other way is cycle through every 8 seconds with the Orange & Green LED.
Sigh... This would be the first phone I've ever bricked, and I've been messing around since Vivo on the V3m, and always very careful. Sucks since this has been my favorite of them all.
AddictedToGlass said:
Thanks for responding, BladeRunner.
I just tried that in a variety of ways, and got either no response or it simply did what it was doing. I'll explain;
Believing the phone to be OFF, nothing happens for 2 1/2 minutes of pressing the Reset button.
Same goes for a variety of combinations of switches also depressed, such as Volume Up/Down, Power, or any combo therof.
(At this point, I'm uncertain if I even have much of a charge in the phone.)
FastBoot is the menu that has the green Droid with a choice of 4 options, including Power Down, Continue to Power Up, Factory Reset, and something else, correct?
The one time that I did get that to appear during these last few attempts to use the Reset switch, the menu simply shut down after 15 seconds. I continued to press the reset switch, but nothing happened.
Plugged into the PC, the phone continued to cycle Power-On every 8 seconds, with the Orange LED followed by the Green, then Shut-Down. (Apparently, as without the screen on I have no idea what it's really doing....)
Plugged into PC, Power Button in and Volume Up gives me the Blue LED that stays on constantly, but depressing the Reset Switch does nothing.
As I stated earlier, I have no idea how much charge the phone has, so I'm leaving it on the PC in the Blue LED state. It may not be charging, but all it does when I try to charge it any other way is cycle through every 8 seconds with the Orange & Green LED.
Sigh... This would be the first phone I've ever bricked, and I've been messing around since Vivo on the V3m, and always very careful. Sucks since this has been my favorite of them all.
Click to expand...
Click to collapse
I'm not sure what fastboot mode on the z3v looks like honestly, but your description sounds about right. You could try getting into xz dual recovery again and wiping the cache maybe? The instructions to there are in the xzdr thread. If you can get there wiping, a factory reset or flashing something might work but failing that you might want to try letting the battery drain all the way down. If you just let your phone sit that can take a while ( days at least) or you use a rubber band to hold down the poet and volume down button, I believe, to drain the battery. Once its dead completely connect it to your PC and see what happens.
A failed flash on a eeprom can be a hard thing to recover from, sometimes it can ruin the eeprom preminently, depends on the state the eeprom was in in the flash process,usually in erase process it will not be recoverable. . Removing power will not reset the eeprom, eeproms are preminent memory, but it can allow the device to be discovered again hopefully.
You have to get something to erase and flash again, if the eeprom is in a failed state that may be impossible to do.
1linuxfreak said:
A failed flash on a eeprom can be a hard thing to recover from, sometimes it can ruin the eeprom preminently, depends on the state the eeprom was in in the flash process,usually in erase process it will not be recoverable. . Removing power will not reset the eeprom, eeproms are preminent memory, but it can allow the device to be discovered again hopefully.
You have to get something to erase and flash again, if the eeprom is in a failed state that may be impossible to do.
Click to expand...
Click to collapse
So I'm assuming the eeprom is like an order of operations & file allocation index or something really basic upon which everything else is built? This is an old school term for file index, right?
So even if I manage to get everything wiped, I need to start fresh by installing the stock ROM that the phone came with and progress to where I can load the saved Back-Up that's on the External SD?
If the eeprom gets wiped as it's re-written from the Back-Up, and interruption blew this process mid-wipe, will my Back-Up still be useable?
How is it that battery drain will help my device become recognized by the PC?
Thanks for all the help.
AddictedToGlass said:
So I'm assuming the eeprom is like an order of operations & file allocation index or something really basic upon which everything else is built? This is an old school term for file index, right?
So even if I manage to get everything wiped, I need to start fresh by installing the stock ROM that the phone came with and progress to where I can load the saved Back-Up that's on the External SD?
If the eeprom gets wiped as it's re-written from the Back-Up, and interruption blew this process mid-wipe, will my Back-Up still be useable?
How is it that battery drain will help my device become recognized by the PC?
Thanks for all the help.
Click to expand...
Click to collapse
Correct. Your backup is safe as long as you don't mess with sdcard storage. You have to get the eeprom healthy before you can do a recovery.
Back to working on my bricked Z3v...
Plugged into PC with Volume-Up held in yields solid Blue LED. This is the only time that in Windows 8.1 Device Manager that the phone shows up as a connected device. The name of the device is "S1 Boot Fastboot", for which there is no driver installed. When I navigate to Z3-lockeddualrecovery2.8.23-RELEASE.combined / files / adbdrivers and try to install the driver, Windows says "Windows could not find driver software for your device."
However, in the "Events" tab it shows three previous dates that the device was configured. It listed the device as such "Device USB\VID_0FCE&PID_0DDE\BH900JCL1N was configured." on those dates.
Was there something different I had to do for Windows 8? I cannot remember, but this feels familiar.
Driver Name: Google, Inc. (WinUSB)...
Status: Install failed
Meanwhile other drivers do install. What gives?
Well I was hoping for a bit more. Extremely frustrated right now as it took me about 15 minutes just to get here to see that nobody can help.
In the meantime with all the **** I've downloaded trying to fix my phone, I've completely scxrewed my computer. 4 virus scans later and I'm still f'd.
Great.
AddictedToGlass said:
Well I was hoping for a bit more. Extremely frustrated right now as it took me about 15 minutes just to get here to see that nobody can help.
In the meantime with all the **** I've downloaded trying to fix my phone, I've completely scxrewed my computer. 4 virus scans later and I'm still f'd.
Great.
Click to expand...
Click to collapse
Your phone is toast and the only way to get it back is through the Flashtool imo. It wouldn't be common for many to have your circumstances with a bricked phone so you aren't getting much feedback. See if you can follow these instructions with Flashtool that I posted. I've gone from 4.4.4 to 5.02 non-rooted and back to root on 4.4.4 and then forward again so it has worked well for me.
http://forum.xda-developers.com/showpost.php?p=63800685&postcount=8
See if you can download the 4.4.4 firmware after getting flasthool 09.18.6 installed. Granted my instructions are from Windows 10 64 bit but it should work.
Couldn't do any of it. My PC is s screwed up, but even in Safe Mode I was unable to load drivers that would recognize my z3v.
So I'm typing this on my replacement phone that came today via FedEx. I was very nervous about getting a refurb, but this one really is like new. I managed to get the glass protector of the old one, rinse it off, and apply it to the new one.
Now I'm on unrooted kitkat.
If I root and install TWRP, can I simply flash my saved lollipop backup from my SD card and make this phone exactly like the other one was before I borked it?
AddictedToGlass said:
Couldn't do any of it. My PC is s screwed up, but even in Safe Mode I was unable to load drivers that would recognize my z3v.
So I'm typing this on my replacement phone that came today via FedEx. I was very nervous about getting a refurb, but this one really is like new. I managed to get the glass protector of the old one, rinse it off, and apply it to the new one.
Now I'm on unrooted kitkat.
If I root and install TWRP, can I simply flash my saved lollipop backup from my SD card and make this phone exactly like the other one was before I borked it?
Click to expand...
Click to collapse
I wouldn't recommend that. I have used titanium backups before from one device to another and it worked. The whole system from a twrp backup really doesn't sound like a good idea.
OK. Think I'll just be patient and do it from scratch. Have to get the computer cleaned up first.
Really glad to have a clean, new z3v back again, but this ordeal has certainly impacted my confidence doing this stuff.
Thanks for your help, everyone.