Just got my Nexus 9 today from Google Play store UK. Everything seems working ok, except:
I cannot find any wifi 5GHz. I am connecting to my home 5GHz (Virgin Media Superhub) from my HP Pavillion laptop, MBP, iPhone and iPad. But on Nexus 9, I am not able to scan any 5GHz network:
2.4Ghz works fine though:
I have enabled all possible channels in Settings (Wifi Analyzer):
In system Settings, I have tried both Automatic and 5GHz only:
I have performed OTA updated after first time switched on device and connected to 2.4GHz network at work, didn't notice whether there was an issue on 5GHz until I got home.
So, is there a problem with the latest OTA, or simple this unit needs to be RMA?
BR/Richard
Hi
richardman said:
Just got my Nexus 9 today from Google Play store UK. Everything seems working ok, except:
I cannot find any wifi 5GHz. I am connecting to my home 5GHz (Virgin Media Superhub) from my HP Pavillion laptop, MBP, iPhone and iPad. But on Nexus 9, I am not able to scan any 5GHz network:
2.4Ghz works fine though:
I have enabled all possible channels in Settings (Wifi Analyzer):
In system Settings, I have tried both Automatic and 5GHz only:
I have performed OTA updated after first time switched on device and connected to 2.4GHz network at work, didn't notice whether there was an issue on 5GHz until I got home.
So, is there a problem with the latest OTA, or simple this unit needs to be RMA?
BR/Richard
Click to expand...
Click to collapse
Mobile devices don't always support all the 5GHz channels that an access point might use. Try setting the Access point to use the lowest channel, say 36 and see if that works?
Regards
Phil
PhilipL said:
Hi
Mobile devices don't always support all the 5GHz channels that an access point might use. Try setting the Access point to use the lowest channel, say 36 and see if that works?
Regards
Phil
Click to expand...
Click to collapse
Hi Phil
Thanks for the hint. It looks like Nexus 9 only able to see channel 34 ~ 48. My broadband AP has selection of 36 ~ 136, and it was on "Auto Performance" and auto selected channel 100 tonight.
Thanks Phil!
BR/Richard
Yeah.. Only 34-48 Weird why it doesn't support more than that.
Hi
Steffe89 said:
Yeah.. Only 34-48 Weird why it doesn't support more than that.
Click to expand...
Click to collapse
Different countries have different requirements, but often most countries only allow certain frequencies to be used outside, and other frequencies for 5GHz may only be used inside buildings to prevent interference to radar etc.
A mobile device can of course be used outside, so can end up only being setup to use much fewer frequencies than a router designed for indoor use.
Sometimes the router isn't set to the right country, so ends up using frequencies it shouldn't really be using with the mobile device correctly set so ignoring those frequencies or the other way around. 5GHz is a lot more complex for what frequencies can and can not be used, see here http://en.wikipedia.org/wiki/List_of_WLAN_channels and the chart at the bottom, you'll understand why 5GHz devices sometimes don't see each other, it's a lot more confusing than 2.4GHz.
Regards
Phil
Using 5ghz wifi
Hi
To use 5ghz have you tried configuring from WIFI from settings - tapping the three dots next to the magnifying glass - Advanced - WIFI Frequency band.
It gives you the option of selecting 2.4 or 5 or both.
Ron..
PhilipL said:
Hi
Mobile devices don't always support all the 5GHz channels that an access point might use. Try setting the Access point to use the lowest channel, say 36 and see if that works?
Regards
Phil
Click to expand...
Click to collapse
i had the same problem! Thank you so much for the fix!
You should be able to use channels 149-161 as well, it's the channels in between that are set aside for DFS and radar, so many devices don't support them.
Working fine for me on Channel 153 with a Nighthawk R7000.
Sent from my Nexus 9 using Tapatalk
its suposed to work check if your router router chanel are setup correctly
Got mine to connected on the Virgin Media Superhub by changing the channels as suggested. Can confirm it works but very unstable and keeps dropping connection.
I got the same problem.
I got the same problem! I bought my N9 on Nov 11 and used 5GHz without problem until today. In the WiFi Analyzer suddenly can show 2.4GHz only. I have reboot and clear all WiFi App cache & data., still cannot show.
Even connect to 2.4GHz, it took long time to Connect and Authenticate the connection.
richardman said:
Just got my Nexus 9 today from Google Play store UK. Everything seems working ok, except:
I cannot find any wifi 5GHz. I am connecting to my home 5GHz (Virgin Media Superhub) from my HP Pavillion laptop, MBP, iPhone and iPad. But on Nexus 9, I am not able to scan any 5GHz network:
2.4Ghz works fine though:
I have enabled all possible channels in Settings (Wifi Analyzer):
In system Settings, I have tried both Automatic and 5GHz only:
I have performed OTA updated after first time switched on device and connected to 2.4GHz network at work, didn't notice whether there was an issue on 5GHz until I got home.
So, is there a problem with the latest OTA, or simple this unit needs to be RMA?
BR/Richard
Click to expand...
Click to collapse
Been a while, but since this is one of the top Google results, and I've been pulling my hair for a couple of hours without finding a solution online, I thought I might chime in with what I found.
If your N9 is not seeing certain 5GHz channels, what is your model, WiFi or LTE? Also, apparently there is an "international" version of the LTE one, which I just got (I'm in the US) because it was cheap, and I didn't mind it affecting certain LTE bands, but I didn't think it would affect WiFi. In any case, the solution was to simply insert a SIM card from my region (T-mobile US) and the missing 5GHz networks appeared in the list. I don't have a solution if this is happening with WiFi-only Nexus 9's though.
You need to insert the SIM after turning on the tablet. If you turn it on with the SIM inserted, it won't show the hidden 5GHz channels. You can just reinsert it, or toggle off/on airplane mode though.
I also googled to see if there was an app to change Wifi regions, but the only one I found (from XDA) requires root, and doesn't work for this particular problem anyway.
Well I have never been able to connect to the 5ghz channel until now. Finally! Changing the router to use channel 48 for the 5ghz and it is running as expected. I love fixes like this.
Hamm1701 said:
Well I have never been able to connect to the 5ghz channel until now. Finally! Changing the router to use channel 48 for the 5ghz and it is running as expected. I love fixes like this.
Click to expand...
Click to collapse
Do you have a Wi-Fi or LTE model? If you have an LTE model have you tried inserting a SIM card like I said in the post above? I got access to the upper channels which are supposed to be higher performance. From 149 to 161.
whats the highest linkspeed you guys are getting? my nexus 6 gets 866Mbps , i guess it dpends on your AC router specs mine is ac1750 i think
what app do i use to check what channel my nexus 9 is connected to? i think its below 36
andy o said:
Do you have a Wi-Fi or LTE model? If you have an LTE model have you tried inserting a SIM card like I said in the post above? I got access to the upper channels which are supposed to be higher performance. From 149 to 161.
Click to expand...
Click to collapse
Wifi model for me
cobyman7035 said:
whats the highest linkspeed you guys are getting? my nexus 6 gets 866Mbps , i guess it dpends on your AC router specs mine is ac1750 i think
what app do i use to check what channel my nexus 9 is connected to? i think its below 36
Click to expand...
Click to collapse
I use netgears wifi analyzer.
I constantly drop wifi in my house. Is this just my phone or is it an issue? Tried everything and won't stay connected. Network just disappears and then connects 10-15 second later.
I have some issues also. Just bad firmware on LG side
I'd check your wifi modem, I use my LG V10 on numerous different modems, and have no problems with it. It connects to my home, alone with a few places I go to, and even when tje signal is extremely weak. So I'm not seeing the same thing
Also have issues on Wi-Fi
2.4 seems to hold connection longer than 5ghz. Luckily I have unlimited data. I have almost never used WiFi on this device due to this. The problem is both on my Asus RT router and my brother's Netgear Nighthawk router. Both with latest firmware. I'd like to have the option of a stable WiFi connection though.
Mac address
frankiefumbles said:
2.4 seems to hold connection longer than 5ghz. Luckily I have unlimited data. I have almost never used WiFi on this device due to this. The problem is both on my Asus RT router and my brother's Netgear Nighthawk router. Both with latest firmware. I'd like to have the option of a stable WiFi connection though.
Click to expand...
Click to collapse
I've read a few posts that suggest being sure the MAC address of your phone is registered with your router. I've come from 2 galaxies and I do feel the LG is a little more sensitive to a low or fluctuating signal. I "feel" it, but everytime I actually compare, it doesn't seem to be the case
Thanks for the advice
mlg250 said:
I've read a few posts that suggest being sure the MAC address of your phone is registered with your router. I've come from 2 galaxies and I do feel the LG is a little more sensitive to a low or fluctuating signal. I "feel" it, but everytime I actually compare, it doesn't seem to be the case
Click to expand...
Click to collapse
Tried the registering the Mac on both bands. Tried several device resets. Disconnected all other attached devices from the router. Had much hope for this. But no bueno. Still dropped connection after less the three minutes. Disabled 4G and the other nanny settings for WiFi on the V10. Just hoping for the much needed firmware update (s) for this sweet phone.
Again, thank you for the advice and your time.
So I am on t-mobile, and I also have one of the routers provided to me by t-mobile (I believe it's an Asus) , and I have noticed recently that my wifi calling has been sucking big time. It cuts in and out and says I need to connect to a wifi network, when I am connected. It's like it doesn't notice that there is a wifi connection. Anyone have suggestions as to what might help?
What is your isp bandwidth (down/up)?
DarkManX4lf said:
What is your isp bandwidth (down/up)?
Click to expand...
Click to collapse
100 down 20 up
WiFi calling on Android is hit and miss. I wish it was as stable as Blackberry UMA calling.
I tried the old turn it on and off again on the modem and router and it seems to have helped quite a bit.
Unfortunately, I have this issue for a quite while. Funny thing wifi calling works smoothly on pixel or essential phone!
How old is the router?
The router's WiFi radio maybe showing its age by being intermittent with its throughput's strength and/or signal's strength.
Try with newer router or access point. If there is a coffee shop with very good throughput strength (this is most important) you can do a test with that hotspot.
Hey guys,
my Mate 20 Pro won't connect to 5ghz wifi.
I always need to adjust settings in the menu of the router which is inconvenient.
I of course can't do that at every place that I go to.
Especially since many people don't even know how to get there and their log in data.
Is there a fix for that?
Does even anyone else have that?
I have connected my M20Pro to 2 different 5 Ghz wireless access points without issues, both using WPA2 security,
I am having a slightly different problem. My phone will connect to the 5ghz network, but once I am more than 10 feet away the speed drops to almost nothing. The 2.4ghz network off the same router is unaffected. I have tried factory resetting my phone and resetting the router and nothing has resolved the issue.
You can make sure that the WiFi of 5G is hidden， Make sure WiFi is household or public？
I use 5ghz wifi at 3 different locations, no issues. 2.4ghz always has a greater range though. Any issues are with the routers.
Sorry for the late update.
I've got my device replaced because of the green lights at the edge and around the notch.
WiFi works perfectly now.
I get up to 100% of our bandwidth which I haven't seen in any other mobile device.
For me, asking Vodafone to exchange the device was the easiest and quickest way.
I've exchanged the device right in the store and was ready to go.
As I've heard (but didn't need), Huawei offers a similar replacement service.
I was told that I would be contacted later by the Huawei online chat but wasn't since Vodafone was quicker.
This was in Germany. Might be different in other cases and especially countries.
User422 said:
Hey guys,
my Mate 20 Pro won't connect to 5ghz wifi.
I always need to adjust settings in the menu of the router which is inconvenient.
I of course can't do that at every place that I go to.
Especially since many people don't even know how to get there and their log in data.
Is there a fix for that?
Does even anyone else have that?
Click to expand...
Click to collapse
The latest 122 Patch 4 should solve this issue
Ruppi2010 said:
The latest 122 Patch 4 should solve this issue
Click to expand...
Click to collapse
Like I've said, I've got a replacement device because of the green screen issue.
The new device has the best wifi connection I've ever seen.
Don't know if it was the old device or a software issue though.
I just got lg v30 thought it was a good deal. everything is fine but it has one big problem . the wifi disconnect all the time especially while downloading. when this happens I can see the cell signal along with the wifi disappears from the status bar and the phone start searching for signal.
I tried everything I could. like a full factory reset.
I also downgraded from android 8 to 7
so Is it a hardware Issue?
I had a similar problem but only with WiFi. I don't think these phones have a reach on WiFi if you are a good distance from the router I believe this is your problem. My solution I set up a WiFi tether with my laptop connected to the router so the source is closer that solved my issue
Andi32790 said:
I had a similar problem but only with WiFi. I don't think these phones have a reach on WiFi if you are a good distance from the router I believe this is your problem. My solution I set up a WiFi tether with my laptop connected to the router so the source is closer that solved my issue
Click to expand...
Click to collapse
Also, try setting for 2.4GHz only. It travels further than 5GGz and it's more stable.
Andi32790 said:
I had a similar problem but only with WiFi. I don't think these phones have a reach on WiFi if you are a good distance from the router I believe this is your problem. My solution I set up a WiFi tether with my laptop connected to the router so the source is closer that solved my issue
Click to expand...
Click to collapse
thank you for the reply.
it happens all the time and I tried many wifi routers but same problem. I also have multiple devices and never seen this problem before