Crashed - Samsung Galaxy Tab S6 Questions & Answers

While searching the web today on my SM-T860 it suddenly crashed and when it tried to reboot it only got as far as the Samsung logo. The power button alone did not do anything. The tablet restarted by pressing all three buttons together. This has never happened with any other Android device for 'no reason'. Has anyone else experienced this?

Same happened to my last night. I was trying to download a jpeg file that wouldn't open and it crashed after setting it using another way to download it. It was stuck in reboot loop without response from the buttons.

I've not experienced any issues. I'm still running Pie OneUi (v1.5) and the SK1 build.
Might be a good idea to post what firmware you're both running to see if one of the newer versions has introduced a bug - Right now, you're not going to gather any useful information except that it's not just your device that has crashed.

My new one did that right out of the box and had to be returned. It would never get past the Samsung logo, could not be turned off with the power button, and would not go into recovery mode. The exchanged unit worked just fine.

Maybe it's the latest update or some kind of bug though and it only works when using the chrome then downloading at this site a wallpaper. You'll be getting a broken jpeg file and after opening it that's where the problem started.
wall.alphacoders.com

Aid777 said:
While searching the web today on my SM-T860 it suddenly crashed and when it tried to reboot it only got as far as the Samsung logo. The power button alone did not do anything. The tablet restarted by pressing all three buttons together. This has never happened with any other Android device for 'no reason'. Has anyone else experienced this?
Click to expand...
Click to collapse
This happened to me 3 times now, almost sent the tablet back to Samsung. It usually happens with I set up a new Wallpaper using a 3rd party launcher (home replacement). Stayed away from messing with 3rd party launchers and it's been working great for me. Scary.

me too still running Android 9 with OneUI 1.5. No crash ever happened yet.

I'm rooted with Android 9, UI 1.5. I had an almost plain red background on my tab (attached?). I had two crashes in abouut 1 week and have had maybe a total of 6.
I have now gone back to the stock launcher and Samsung default wallpaper just today. I wonder if that will make a difference like someone suggested here?

Rican Bx Bomba said:
This happened to me 3 times now, almost sent the tablet back to Samsung. It usually happens with I set up a new Wallpaper using a 3rd party launcher (home replacement). Stayed away from messing with 3rd party launchers and it's been working great for me. Scary.
Click to expand...
Click to collapse
I'm using Nova and no issues.
Sent from my Samsung SM-T867U using XDA Labs

Bloody hell, it crashed again using stock launcher, not sure if hardware or software issue...

Well, it crashed again and now I have updated to Android 10 with Odin. I did not flash TWRP or root the Tab, bootloader still unlocked and using Nova, lets see what happens......

Related

Google apps and stock browser issues after ota update.

Just curious how many people are having issues with stock Google apps and the stock browser after the ota update. The Gmail and maps will get stuck on a white screen as does the stock browser and the play store will just lock up on whatever screen it was currently on. Google wallet will freeze during the unlocking your device notice. These are the only ones I have found so far but I had none of these issues before the ota update. A phone restart will fix it for a period of time but I'm currently having to restart my phone 2 times a day to get the apps to work properly again.
Sent from my EVO using Tapatalk 2
I also forgot to add that during the restart after the screen turns off you can will change the ring volume up and down and hear it change for 2-3 seconds before the phone actually does restart. I noticed this when I had my Bluetooth headset still connected and it was not telling me it was disconnected for at least 4-5 seconds after the screen turned off unlike before the update when it was no more than a second.
Sent from my EVO using Tapatalk 2
juanm269 said:
Just curious how many people are having issues with stock Google apps and the stock browser after the ota update. The Gmail and maps will get stuck on a white screen as does the stock browser and the play store will just lock up on whatever screen it was currently on. Google wallet will freeze during the unlocking your device notice. These are the only ones I have found so far but I had none of these issues before the ota update. A phone restart will fix it for a period of time but I'm currently having to restart my phone 2 times a day to get the apps to work properly again.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Mine does this as well, the only "fix" I have found for it is rebooting the phone. Then it works for a few days until it randomly decides to freeze again.
I was having the same problems where the browser will be a white screen and not work. I went twrp and wipe cache/dalvik cache and haven't had a problem since
Sent from my EVO using Tapatalk 2
Same problem here
Sent from my EVO using xda premium
I have been having the same problem also been having random reboots at times
I'm rooted and flashed the latest firmware, is there any way it can be undone
Sent from my EVO using xda premium
After the update! The stock browser doesn't highlight the the URL address when tapped like before...Instead we have to manually delete the URL to search something else or press the little X after tapping on the URL.
Wtf!? Yeah count me in too. I just did a restart and it didn't fix problem. Gwallet still in notification bar saying initializing.
Sent from my EVO LTE
Also been having the same problem since updating, most noticable with the browser just being a white screen. Tried wiping cache & dalvik cache again, doesn't seem to help. Stock ROM with S-OFF. Surprised I haven't seen more mentions of this problem, but perhaps it's not widespread?
Well as I've learned over my time at xda updates are always catch 22's. That's why I choose to wait and read users feedback on how the latest ota is functioning. However none if this is revelant to your issues just figured I'd post it for future reference. Also have you guys tried a full wipe of your current rom? After you make a backup of your data of course to see if that will help ??
#Root-Hack_Mod*Always\=LTE
Yeah...I was having the same problem after the ota, but after a couple of reboots things started to work right.
Im having this too, is getting very annoying. Sometimes i just want to use the phone quickly for something and have to re-start the phone... I feel like breaking it against the floor.
Sent from my EVO using xda app-developers app
I too am having the same issue. Play and browser all fail to respond. Wiped cache etc. Still repeats each time.
Sent from my EVO using xda app-developers app
I wound up here after searching for this error, which just started with me yesterday with the browser (stock). It just displays a white screen when I try to use it.
I've had the latest update (flashed with 1.22.651.3 odexed ROM from xHausx and firmware from Captain Throwback) about a week now and this just started happening yesterday.
Yesterday I somehow got it to work again by clearing the Internet cache and then I performed a search from the Google search bar and all was well. I was thinking at the time that it was stuck on a particular page and that this got around it. But that fix isn't working for me today, so I'm going to try to clear dalvik/cache from twrp as recommended here and see where that gets me.
It's good to know I'm not the only one though... I wonder if there's anything else more specific we all have in common since we seem to be a fairly small subset. Maybe we all flashed the Odexed update for example?
EDITED TO ADD: Appears to affect Gmail too. And possibly several other Google apps as mentioned here and in other threads. Since there was a Gmail update I did yesterday, I'm going to try to uninstall that as mentioned in this other thread I found http://forum.xda-developers.com/showthread.php?t=1810829
CheriePie said:
I wound up here after searching for this error, which just started with me yesterday with the browser (stock). It just displays a white screen when I try to use it.
I've had the latest update (flashed with 1.22.651.3 odexed ROM from xHausx and firmware from Captain Throwback) about a week now and this just started happening yesterday.
Yesterday I somehow got it to work again by clearing the Internet cache and then I performed a search from the Google search bar and all was well. I was thinking at the time that it was stuck on a particular page and that this got around it. But that fix isn't working for me today, so I'm going to try to clear dalvik/cache from twrp as recommended here and see where that gets me.
It's good to know I'm not the only one though... I wonder if there's anything else more specific we all have in common since we seem to be a fairly small subset. Maybe we all flashed the Odexed update for example?
Click to expand...
Click to collapse
Install chrome. Problem solved.
njfoses said:
Install chrome. Problem solved.
Click to expand...
Click to collapse
NOT helpful at all since it affects not only the stock browser but other Google apps as well.
Refer back to my original post which I updated with additional information.
I've found if I reboot and never use the stock browser I don't have the white screen problem. I set maxthon as the default and act like the stock browser doesn't exist.
Sent from my EVO using Tapatalk 2
I reverted back to the previous version of Gmail yesterday hoping that would fix the problem but it still happened. This morning when I clicked an email notification from my status bar, Gmail did the white screen thing and needed to be shut down manually. Just to verify that this and the browser incident were related, I tried to launch the stock browser and it too was white screen.
So those of you suggesting to install an alternate browser to get around this issue need to understand that this is a lot more widespread than the browser alone. For me, both my Gmail and Google Offers were white screens this morning upon trying to launch them so it definitely appears to affect all Google apps.
Yeah this happens to me as well. Its really bad now. Nothing fixes. It does it on all the roms with newer OTA for me. Only two roms will work for me without this problem. I have tried everything. Wiped everything, Reflashed, Checked my sd card, factory reset, you name it. It even does it on restored roms that didn't have the problem before. I don't know what to do....
A developer told me to try and manual flash boot.img through fastboot but I'm not even sure how to do that. Need to read up on it.
I have had the issue to wear when I am trying to open the browser app, it will actually freeze the entire phone until I hit the home button repeatedly in play store will not load anything until I fully restart the phone I've tried fixing for missions do a nandroid restore nothing seems to work
Sent from my EVO using xda app-developers app

Please help! My Galaxy Note keeps randomly shutting off :(

Experienced this just a couple of days ago My screen will go blank, like it went to sleep but what actually happened was it just simply shut off! I installed two logcat applications, but I don't know jack about reading logs I want to know what causes these shutdowns The latest ones happened between 6:32-6:33AM and 6:54-6:55AM (it's 7:26AM now, my time). Please help
iampoch said:
Experienced this just a couple of days ago My screen will go blank, like it went to sleep but what actually happened was it just simply shut off! I installed two logcat applications, but I don't know jack about reading logs I want to know what causes these shutdowns The latest ones happened between 6:32-6:33AM and 6:54-6:55AM (it's 7:26AM now, my time). Please help
Click to expand...
Click to collapse
check if you've installed any apps that prompt the auto shut-off of your phone
previously I had this problem before by then I realized it's due to the installation of one of my fault apps.
felixtom said:
check if you've installed any apps that prompt the auto shut-off of your phone
previously I had this problem before by then I realized it's due to the installation of one of my fault apps.
Click to expand...
Click to collapse
Really hate to sound like a total noob, but how do I do that?
iampoch said:
Really hate to sound like a total noob, but how do I do that?
Click to expand...
Click to collapse
first of all,i think this is happening because of any new app,try to remember when it was started(maybe that time you installed any app and now that app shutting down mobile? or just go to task manger and clear each app that was running and also clean memory. if problem is gone and its occur again after rebooting mobile its maybe a Rom Bug,you need to change your Rom,but before doing that try to clear apps through task manger. and see what happens
i hope that helps you
Well first of all ...
Are you rooted? What is your Rom/kernel?
Sent from my GT-N7000 using Xparent SkyBlue Tapatalk 2
Thanks for the replies guys ok, here are some more info and observations.
I was originally using CyanogenMod 9.1 when this happened. At first, I tried wiping cache and dalvik cache. But it was still the same. After a few more shut downs, it got worse. It got to the point that it shuts down after the boot animation. So, I used Clockwork Mod to revert me back to rooted stock ROM. It's not as worse as CM9, but I still get shut down. Now, here are the observations I made:
1. This only happens when my phone is unplugged. It works fine otherwise.
2. This consistently happens when I connect to the Internet, for example via a browser, didn't matter whether it was Chrome or Dolphin. Offline reading via RSS or Pocket is fine. I opened FB unplugged and I got shut down as well, so I guess it's safe to say that connecting to the Internet triggers it. When accessing the Internet while unplugged, shutdown is immediate and imminent. Plugged, I can surf just fine.
3. It also gets triggered when I play a game, but my shutting down is not immediate, unlike the one above. I am playing only one game at the moment (Great Big War Game). And I am able to play a long while before getting shut down (around 30 mins)
It wasn't like this a couple of days ago, and I didn't install anything new outside Google Play updates, this is not counting the two logcat apps I installed this morning to try to diagnose the problem.
Is there a way for me to find out what's wrong via the logcat?
Sent from my GT-N7000 using Tapatalk 2
for your Help
iampoch said:
Thanks for the replies guys ok, here are some more info and observations.
I was originally using CyanogenMod 9.1 when this happened. At first, I tried wiping cache and dalvik cache. But it was still the same. After a few more shut downs, it got worse. It got to the point that it shuts down after the boot animation. So, I used Clockwork Mod to revert me back to rooted stock ROM. It's not as worse as CM9, but I still get shut down. Now, here are the observations I made:
1. This only happens when my phone is unplugged. It works fine otherwise.
2. This consistently happens when I connect to the Internet, for example via a browser, didn't matter whether it was Chrome or Dolphin. Offline reading via RSS or Pocket is fine. I opened FB unplugged and I got shut down as well, so I guess it's safe to say that connecting to the Internet triggers it. When accessing the Internet while unplugged, shutdown is immediate and imminent. Plugged, I can surf just fine.
3. It also gets triggered when I play a game, but my shutting down is not immediate, unlike the one above. I am playing only one game at the moment (Great Big War Game). And I am able to play a long while before getting shut down (around 30 mins)
It wasn't like this a couple of days ago, and I didn't install anything new outside Google Play updates, this is not counting the two logcat apps I installed this morning to try to diagnose the problem.
Is there a way for me to find out what's wrong via the logcat?
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
maybe its a cache problem of your Browser,so try to clear cache of your Browser and if its not working Flash a new stable Rom( i recommend you Sweet Rom,find it on XDA,its very stable and smooth)
and flash that rom with Hydracore kernel.
hope that helps you
have a nice day
Hi thanks for the additional info. It seems that you have the issue persisting on a stock Rom?
Have you tried to wipe on a safe kernel (if on ics)?
Do disable any overclocking or any scripts.
Sent from my GT-N7000 using Xparent SkyBlue Tapatalk 2
Guys, just a quick update. I sent it off to the service center (reverted to stock and hid all traces of being rooted). They reflashed the phone (they say it's their standard practice to do that before considering hardware defects) but the problem still didn't go away. So, I think my issue is hardware-related
This problem is not software related. It is most definitely hardware. The phone is flawed and shuts off on it's own under various conditions, all hardware related. I am not able to post externally due to not having enough posts yet. However, I have had the same issue on 3 Galaxy Note 2's from Verizon. I made a video that shows exactly what is going on and posted it on the following website...
wwwDOTgalaxynote2shutsoffDOTcom
You will have to paste that link in to a new browser and replace the DOTs accordingly to get to it, but once you see the video, you will be enlightened. Be sure to read the details I provided on that site as well. They go in to detail about the problems that I have had and the lack of proper support that Samsung is willing to provide.
Take a look at the video I made here if you can't get to that site: http://www.youtube.com/watch?v=SjLn2yikYnI

Launcher Issue

Has anybody else had the problem where the launcher stalls/restarts upon pressing the home button from within an app, resulting in the spinning loading wheel? I noticed it on stock 4.0.4 and venom 2.0, but when I went to venom 1.0 (based of of 4.0.3 firmware) the problem completely stopped.
Sent from my ADR6410LVW using Xparent Blue Tapatalk 2
brycekerr said:
Has anybody else had the problem where the launcher stalls/restarts upon pressing the home button from within an app, resulting in the spinning loading wheel? I noticed it on stock 4.0.4 and venom 2.0, but when I went to venom 1.0 (based of of 4.0.3 firmware) the problem completely stopped.
Sent from my ADR6410LVW using Xparent Blue Tapatalk 2
Click to expand...
Click to collapse
i had this happen a few times. noticed it but didnt really think too much of it.
Just picked one up for my son. *Every* time he hits the home button, he gets the spinning circle "loading" for quite some time (3-7 seconds) before the home screen displays. I installed Launcher Pro on it, and that seems much more responsive. Is this an issue that I should be concerned about? We've only had the phone for a couple of days, and I can still send it back for a replacement and/or exchange for another model.
He's having another issue with apps starting, though. Several apps (mostly games) will "launch loop" it'll start to launch, show its 1st & 2nd splash screens, then go back to the 1st. Lather, rinse, repeat. (Angry Birds, in particular). Forgive me if this is a thread-jack, I'll post it as a new issue if preferred.
Thanks,
FreeMan
FreeMan2012 said:
Just picked one up for my son. *Every* time he hits the home button, he gets the spinning circle "loading" for quite some time (3-7 seconds) before the home screen displays. I installed Launcher Pro on it, and that seems much more responsive. Is this an issue that I should be concerned about? We've only had the phone for a couple of days, and I can still send it back for a replacement and/or exchange for another model.
He's having another issue with apps starting, though. Several apps (mostly games) will "launch loop" it'll start to launch, show its 1st & 2nd splash screens, then go back to the 1st. Lather, rinse, repeat. (Angry Birds, in particular). Forgive me if this is a thread-jack, I'll post it as a new issue if preferred.
Thanks,
FreeMan
Click to expand...
Click to collapse
Sounds like an excessive amount of undesirable behavior. You could try a factory reset or take take it back, if you can reproduce the weird stuff predictably and show the Verizon people. Mine was doing the home button = loading thing quite a bit, and the factory reset may have helped a little but it didn't go away entirely.
OP- Have you tried flashing the newest Viper ROM? It looks like you'll need to flash the kernel also since you are coming from 1.0. I am on 2.1.1 and I had to flash the kernel also, haven't had the loading issue yet.
Thanks, Spyder..
My search skills have been failing me lately. How do I do a factory reset? I know that on my Dinc OG, volume up while power on got me in, but that doesn't seem to be working here. The phone is completely stock - no root, no bootloader unlock, no nuttin'.
Thanks again!
FreeMan2012 said:
Thanks, Spyder..
My search skills have been failing me lately. How do I do a factory reset? I know that on my Dinc OG, volume up while power on got me in, but that doesn't seem to be working here. The phone is completely stock - no root, no bootloader unlock, no nuttin'.
Thanks again!
Click to expand...
Click to collapse
It's under the storage setting options at the bottom you can do it in the stock recovery also but no need for all that
sent from my all powerful INC4G
FreeMan2012 said:
Thanks, Spyder..
My search skills have been failing me lately. How do I do a factory reset? I know that on my Dinc OG, volume up while power on got me in, but that doesn't seem to be working here. The phone is completely stock - no root, no bootloader unlock, no nuttin'.
Thanks again!
Click to expand...
Click to collapse
settings > storage > scroll to bottom and you'll see it
Thanks, guys. I remembered seeing it as I was running through the menus, but couldn't for the life of me remember where. Maybe with my brain this fuzzy, I shouldn't be messing with it right now...
UPDATE: Thanks guys, the factory reset seems to have worked, at least for now. I'm busy reinstalling all his apps, but there's NO loading pop-up, and Angry Birds has launched just fine. He's had the phone since Friday, and the loading was an issue on occasion at first, and seemed to have gotten worse, but the load-looping seems to have been there from the start, and now seems to be resolved.
Again, much appreciated!!

[Q] Issues with LBE Privacy Guard

Is anyone using this on their VZW Note 2 and having any issues?
I installed it and my phone immediately went into a boot loop. Luckily it was taking long enough that on a reboot, I could hold the icon on the home screen and get it uninstalled before it looped too many times (thank you Nova Launcher).
Curious to see if it might be a quirk with my phone or if anyone else has seen this.
pocketbass said:
Is anyone using this on their VZW Note 2 and having any issues?
I installed it and my phone immediately went into a boot loop. Luckily it was taking long enough that on a reboot, I could hold the icon on the home screen and get it uninstalled before it looped too many times (thank you Nova Launcher).
Curious to see if it might be a quirk with my phone or if anyone else has seen this.
Click to expand...
Click to collapse
The App is still not compatible with JellyBean. There is a Mandarin version but no translated English version yet.Here is a thread about it. the second thread is to find an alternate. It looks like it is becoming a security suite
http://forum.xda-developers.com/showthread.php?t=1422479&highlight=lbe
http://forum.xda-developers.com/showthread.php?t=1802072
Cool. Guess I'll try that or just wait till they make it compatible. Really like this app though.

Wakeup to lock screen delay S4 Android 5.0.1

I have recently started have a problem when "waking up" my Galaxy S4, rooted, with Android 5.0.1. Here is what happens:
Press the "wake up" key (power or home)
Lock screen appears and quickly disappear
Last screen used (home screen, app. etc.) may flash
A blank home screen wallpaper appears (no icons) for a short period of time (about 2 seconds)
Last screen used appears again for a short time. (about 2 seconds)
Lock screen finally appears and the device can be unlocked
This started happening within the last two to three weeks. I have tried uninstalling of freezing applications like Facebook and others that might wake up when the phone does and grab focus. Same with apps, like weather apps that have items in the notification area. I have uninstalled and re-installed Nova launcher. I've killed applications. All to no avail. I have run traces with 3C Toolbox and the only thing that appears to be implicated is "System UI" - but I have made no changes to the OS since going to 5.0.1 (just stock, rooted) some time ago.
So … I'm baffled and I would welcome assistance from anyone who is seeing the same thing or anyone that might have a solution.
Thank you.
Charles
crcowan said:
I have recently started have a problem when "waking up" my Galaxy S4, rooted, with Android 5.0.1. Here is what happens:
Press the "wake up" key (power or home)
Lock screen appears and quickly disappear
Last screen used (home screen, app. etc.) may flash
A blank home screen wallpaper appears (no icons) for a short period of time (about 2 seconds)
Last screen used appears again for a short time. (about 2 seconds)
Lock screen finally appears and the device can be unlocked
This started happening within the last two to three weeks. I have tried uninstalling of freezing applications like Facebook and others that might wake up when the phone does and grab focus. Same with apps, like weather apps that have items in the notification area. I have uninstalled and re-installed Nova launcher. I've killed applications. All to no avail. I have run traces with 3C Toolbox and the only thing that appears to be implicated is "System UI" - but I have made no changes to the OS since going to 5.0.1 (just stock, rooted) some time ago.
So … I'm baffled and I would welcome assistance from anyone who is seeing the same thing or anyone that might have a solution.
Thank you.
Charles
Click to expand...
Click to collapse
I guess that this is stock rom.
One thing samsungs touchwiz is full of bloat apps, too much stuff which uses memory, take a ram and spend cpu cycles, that will burn up your device (less performance a d battery overtime)
Mine sugestion is to flash for ehample Cyanogen mod, and you will see the difference
Sent from my LG-P705 using Tapatalk
Paget96 said:
I guess that this is stock rom.
One thing samsungs touchwiz is full of bloat apps, too much stuff which uses memory, take a ram and spend cpu cycles, that will burn up your device (less performance a d battery overtime)
Mine sugestion is to flash for ehample Cyanogen mod, and you will see the difference
Sent from my LG-P705 using Tapatalk
Click to expand...
Click to collapse
Thank you for your suggestion, and I have wanted to do that, but I didn't think there was a version of Cyanogen Lollipop for the Verizon S4 (SCH-I545). Can you point me to it?
crcowan said:
Thank you for your suggestion, and I have wanted to do that, but I didn't think there was a version of Cyanogen Lollipop for the Verizon S4 (SCH-I545). Can you point me to it?
Click to expand...
Click to collapse
CM 12.1 is android 5.1.1 and 5.1.2
CM 12 is one below
CM 11 is 4.4.4
Now, I cannot give you a link, because I'm using only android device (no pc)
If you need something more ask
Sent from my LG-P705 using Tapatalk
Solution
Thanks to all for reviewing this post. Just to let you know, I have found the problem and solution. First I restarted in "Safe Mode" and confirmed that the problem is not in the operating system. Using the "ES Task Manager" application I killed applications. It was strange to me that "Indrix Traffic" was running and I hadn't started it. I killed it and tried power off/power on. Bingo! I uninstalled Indrix Traffic and it has been fine since then. I like Indrix so will consider re-installing it, but I was very happy to find the solution.
crcowan said:
Thanks to all for reviewing this post. Just to let you know, I have found the problem and solution. First I restarted in "Safe Mode" and confirmed that the problem is not in the operating system. Using the "ES Task Manager" application I killed applications. It was strange to me that "Indrix Traffic" was running and I hadn't started it. I killed it and tried power off/power on. Bingo! I uninstalled Indrix Traffic and it has been fine since then. I like Indrix so will consider re-installing it, but I was very happy to find the solution.
Click to expand...
Click to collapse
In fact, I think that only restarting in Safe Mode is enough to solve the problem. I had same problems started some weeks ago and couldn't find a cure till now. Tried to do what you did and (of course, I didn't have Indrix) I just sleep and wake-up the phone, seeing that in safe mode all was OK. After restarting also, restart normally and all was ok also. So just going to Safe mode once fix the problem, no need to uninstall nothing.
Can somebody explain that?

Categories

Resources