Big area of screen is not responsive, and high ping on WiFi - Moto G Power Questions & Answers

Hey,
So my Motorola G8 Power (PAHE0025AR, Argentina) arrived yesterday and as soon as I started using it, I noticed a big problem:
The screen is unresponsive in the edges, top, and bottom. I recorded a video so you can watch for yourselves:
https://streamable.com/et8iar
There's no way to touch the area outside of the rectangle I drew, it just doesn't register any touch events there, making the navbar really hard to use and it's impossible to pull the notification bar down in landscape mode.
Did this happen to anyone else? I also noticed, using the app "Multi touch test", that if you place 3 or more fingers, it kind of goes crazy, something that doesn't happen with other phones.
Also, I knew the WiFi would be slow (no 5Ghz support), but I have insanely high lag spikes on 2.4Ghz, which is odd because it's not happening with other devices...
Did anyone else experience something like this? Could it be because of the screen protector that comes with it? I don't wanna take it off if I'm going to return the phone, but I can't see how a thin plastic film can make the screen center work but not the edges...

Ulfys said:
Did anyone else experience something like this? Could it be because of the screen protector that comes with it? I don't wanna take it off if I'm going to return the phone, but I can't see how a thin plastic film can make the screen center work but not the edges...
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mine did not come with a screen protector, so i can't speak for that, but just to be sure i would suggest getting it off, so you know for sure before returning it to the shop
Ulfys said:
Also, I knew the WiFi would be slow (no 5Ghz support), but I have insanely high lag spikes on 2.4Ghz, which is odd because it's not happening with other devices...
.
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i did a ping test ( to google) on 4g and on wifi , with 4g it averages around 40ms and on wifi it's around 20 ms this is a 2.4 ghs 802.11g wifi network

I have 3 G powers. The screens on all of them work. You may have received a bad unit. The Moto warranty covers manufacturer defects.

Thanks for your answers. I'm pleased to find out the screen works well without the plastic film that came with it.
However, I still have the WiFi ping spikes problem. It happens when connecting to any server, so I can't play any games.
I attached pictures of some ping tests. Notice how sometimes it takes so long in the terminal (over a second?) to ping that it times out and it results in a packet loss (3/20 and 2/20)
This happens only with my Moto G8 Power, tested the WiFi with other phones and my PC as well and they work fine (no spikes).

Ulfys said:
Thanks for your answers. I'm pleased to find out the screen works well without the plastic film that came with it.
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Ulfys said:
I attached pictures of some ping tests. Notice how sometimes it takes so long in the terminal (over a second?) to ping that it times out and it results in a packet loss (3/20 and 2/20)
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it can happen that there is some form of incompatibility between devices , in this case your phone with the current router setup.
if you have the option, please try another wifi accesspoint ( a neighbor or a friend perhaps) just to be sure you experience the same problem on all wifi. If that is the case we can assume a bad wifi chip or reception problem, else there might be a solution in changing your WiFi setup.

The WiFi issue fixed itself after one day and a half somehow. I hope it was just something wrong with my WiFi setup handling new devices or something like that. Didn't get to test it with other WiFi connection yet.
Thanks!

Related

When will ASUS provide us a fix for our poor WIFI instead of ignoring the issue?

When will ASUS provide us a fix for our poor WIFI instead of ignoring the issue? They have all these new devices but fail to take care of our issues. Is this how they treat their early adopters? How can you sell a Wifi only device with poor wifi? They need to replace the back cover or replace new hardware or just have a recall. This is unacceptable. If you buy a car and you only get 5 mpg when you should get 30mpg, i'm sure they would recall that car. My luck, first ASUS device and i get first reboot issues and poor GPS & Wifi.. I love the device as far as looks and game performance but, what what good is that if i cant get online to read my emails and browse?
While I agree with you I think Asus put themselves in a tough spot. Short of taking every Prime sold and doing hardware changes of whatever type, they can't fix this problem. Someone mentioned that they probably did the gps dongle and quick because a suit was filed against them for it. It was a universal problem with probably every unit. I could be wrong but I don't think they have admitted a problem with the internal gps, just the metal backing possibly blocking the signal.
This wifi/bt thing, it technically works. It may not function ideally but it functions. They may not be under the legal pressure as the gps, it being advertised, etc. It would be great for a solid solution to be found for this but I'm not going to hold my breath over it. The company knows the f* up exists.
Don't take this the wrong way... But speak for yourself. I have no issues with my Wifi. Its just as strong as my Galaxy Tab 10.1 using Wifi analyzer. I am also an early adopter SN#BC
jjdevega said:
Don't take this the wrong way... But speak for yourself. I have no issues with my Wifi. Its just as strong as my Galaxy Tab 10.1 using Wifi analyzer. I am also an early adopter SN#BC
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So you say... I thought the same thing also before going thru the WiFi/BT fallout thread.. pair some bluetooth headphones with your TF201, play some music or run netflix and run speedtest while its going and I dare say you'll be disappointed..
NeoMagus said:
So you say... I thought the same thing also before going thru the WiFi/BT fallout thread.. pair some bluetooth headphones with your TF201, play some music or run netflix and run speedtest while its going and I dare say you'll be disappointed..
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I've been through this before I even created a video just to prove Wifi/BT works fine when both are used for streaming. Just check out my Youtube video.
I did this late at night. Didn't want to wake the wife so I'm pretty quiet. My internet connection is caped at 10mbps
What was a little strange about the Speed test was that when I ran the test for the first time it yielded only 1mb but after running the test several more times after that it coincided with the wifi strength of it having full bars so I was getting 7mbps and more. I made the video on the second floor in my bedroom. The router is located on the first floor opposite corner of the house.
Edit: Besides. The OP is talking about Wifi and I was responding to his claims of everyone having weak wifi which is false since I have no problems with wifi.
jjdevega said:
I've been through this before I even created a video just to prove Wifi/BT works fine when both are used for streaming. Just check out my Youtube video.
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Seeing how no one has posted a video showing anything but a huge dropoff in bandwidth Id be willing to watch if you link it - but yours is probably like everyone elses including mine. If it isn't then feel lucky its adequate to you.. going from 30m/b down to 2m/b is not to me
**from what I'm seeing its just like mine most of your tests your losing half your bandwidth when its on ..2-4mb occassionally with a spike ..2mb really is all you need to stream both so if it works for you great but I wouldn't say theres no issue we should not be losing that much bandwidth (its alot more for me personally)
Nothing will be done because nothing is wrong.
Welcome to the wireless spectrum and the laws of physics. Inconsistent speedtest results? Drop-offs? Turn on a microwave, kill your stream? Yeah, welcome to wifi.
https://discussions.apple.com/thread/2387493?start=0&tstart=0
Deal with it.
Whats also important to note, the prime is not at all the only Tablet that is in this "wifi situation". Especially the best known Tablet on the world, the ipad, suffers from about the same issues.
Wifi is a radio signal, its the same thing with FM radio stations... In one room you always get interference with Station X while in the other room its perfectly clear. One day it might work well while the next one you cant hear a thing. Its similar with wifi and there are alot of factors involved.
As for me i did several "tests" with wifi analyzer and speed test and my tablet and 2 smartphones (DHD & SGS II) all around my house and in the garden. There is simply no consistancy in one spot the prime has the best signal and the best throughput in another it has the worst, in the end all devices performed more or less the same.
But thats just my situation, there is always the possibility that your device is defective in some way and if you feel somethings wrong i suggest you try RMA or just buy a wifi repeater But i guess thats about the only things you can do.
Btw: there was an intersting article i read a while ago about a Parisienne Hotel where some nerds (some of them actually invented wifi) had a convention/meeting. Everyone was using the wifi heavily and soon the system wouldnt work at all. They started talking to the tech guys of the hotel and... The wifi was set up totally wrong, all routers and repeaters worked on the same channel with wrong settings. The guys then shut down half of the repeaters changed the channels and tweaked the settings and voila wifi was amazing. I thought that was a pretty funny
Can someone with more technical experience chime in on this. Its obviously clear that the wifi signal on the Prime is subpar, which is a shame because we paid a pretty penny for this device, and the reason for this sub performance is due to a blatant oversight by the manufacturer. Which, has been resolved, but only in the new tablet model, which in my opinion is even more of a slap to the face, especially (again) considering how much the tablet costs. Now, I am not complaining much about this because while a crappy old phone can get 70mbs a wifi connection my Prime can only get, usually, around 30mbs, though I have seen it hit 70.
But here is my main concern, and I am sure ALL OF YOU can feel the pain of this. It appears that due to the weak signal, the device overly excerpts its resources to try and attain more signal, HOWEVER because of this it seems like the battery suffers quite extensibly, which is what leads me to believe the reason my battery usage shows wifi usually 100% as the top most used butter sucker-upper and it's usually by a landslide. This, if it is the case, really upsets me. Because, while I can live with an average 30mbs wifi connection (because cmon thats more than the ISP even provides), I would not be happy knowing that due to this manufacturer oversight the battery drains an addiotal 20-30% quicker than it would if this were not the problem.
Am I wrong here? Is wifi really not a problem for the battery? It is just odd to me that wifi shows up as using sometimes 50% of the battery!... And OMFG im NOT even joking, just checked battery usage and wifi is showing 94% of the battery.. that seems like a bug there is no way that could possibly be correct! 94%! lol wtf!
Jep i've been seeing that as well. It started with .21 when ever you use wifi the battery drains noticably faster. I also wrote a PM to Gary about that with screenshots and everything, i really hope they can change it back to the way it was before .21 because my wifi didnt improve, but my battery life did get worse.
robproctor said:
Can someone with more technical experience chime in on this. Its obviously clear that the wifi signal on the Prime is subpar, which is a shame because we paid a pretty penny for this device, and the reason for this sub performance is due to a blatant oversight by the manufacturer. Which, has been resolved, but only in the new tablet model, which in my opinion is even more of a slap to the face, especially (again) considering how much the tablet costs. Now, I am not complaining much about this because while a crappy old phone can get 70mbs a wifi connection my Prime can only get, usually, around 30mbs, though I have seen it hit 70.
But here is my main concern, and I am sure ALL OF YOU can feel the pain of this. It appears that due to the weak signal, the device overly excerpts its resources to try and attain more signal, HOWEVER because of this it seems like the battery suffers quite extensibly, which is what leads me to believe the reason my battery usage shows wifi usually 100% as the top most used butter sucker-upper and it's usually by a landslide. This, if it is the case, really upsets me. Because, while I can live with an average 30mbs wifi connection (because cmon thats more than the ISP even provides), I would not be happy knowing that due to this manufacturer oversight the battery drains an addiotal 20-30% quicker than it would if this were not the problem.
Am I wrong here? Is wifi really not a problem for the battery? It is just odd to me that wifi shows up as using sometimes 50% of the battery!... And OMFG im NOT even joking, just checked battery usage and wifi is showing 94% of the battery.. that seems like a bug there is no way that could possibly be correct! 94%! lol wtf!
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you do bring up a great point but wifi will always be the biggest battery drainer. along with display brightness. its a good theory THST if wifi was so poor, it would waste extra power trying to maintain or always look for a signal. Thing is, I don't consider wifi performance THST bad across devices to warrant that. what you saying is like if wifi barely even had a signal and was always connecting and disconnecting the signal. then yeah, extra power is being used to try to maintain it. but that's not the case with majority of primes. some primes have great wifi strength, others have decent strength, others have huge dropoffs in speeds after moving so far away from the router. But i haven't heard of anyone not being able to really pick up their home signal or even barely. wifi in prime good enough across the board to properly see and maintain signal. some peoples issues are when you move far away from the router and the dropoff in speeds.
like I said before, wifi will always be biggest battery drainer. I leave my wifi on 24/7 and I'm overclocked and I still get great battery life. maybe in last update Asus did increase the power signal output of wifi. but nothing so drastic to drain battery dramatically faster. we have an update coming so we will have to see how battery life is after it. whether it improves, gets better, or gets worse.
---------- Post added at 06:40 PM ---------- Previous post was at 06:32 PM ----------
DONT make duplicate threads of exact same question. I will request for the other one to be closed if it hasn't already.
@ OP, there is no need for duplicate threads posted within a minute of each other. I have deleted your other thread named the same. If this was done in error, please contact a Mod to request correction.
Also, if this thread starts to turn into another complaining/whining thread, it will be locked. Almost everyone is aware of the limitations of this device (or lack there of), and there are more than enough threads already posted discussing wifi/gps issues.
My battery drain is only when Im docked. The wifi kills the battery in the dock pretty fast as it's constantly trying to charge the tablet. If I set wifi to turn off during sleep then theres no drastic drain and acts normal. Just like if it was undocked. When undocked even with wifi always on even on sleep it doesnt drain fast. Maybe 1-2% an hour. This issue has been mentioned before on another thread regarding battery drain during docked.
Sent from my Transformer Prime TF201 using Tapatalk 2
kabrutus said:
When will ASUS provide us a fix for our poor WIFI instead of ignoring the issue? They have all these new devices but fail to take care of our issues. Is this how they treat their early adopters? How can you sell a Wifi only device with poor wifi? They need to replace the back cover or replace new hardware or just have a recall. This is unacceptable. If you buy a car and you only get 5 mpg when you should get 30mpg, i'm sure they would recall that car. My luck, first ASUS device and i get first reboot issues and poor GPS & Wifi.. I love the device as far as looks and game performance but, what what good is that if i cant get online to read my emails and browse?
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I consider myself a huge prime fanboy...with that said I'm also realistic. Short to the point answer regarding wifi and will they fix it? NO. They cant fix it, if they could have they would have done it by now. In fact they don't believe you even have a wifi problem but if you care refer to this link http://reviews.cnet.co.uk/ipad-and-tablets/asus-transformer-pad-infinity-700-review-50007211/ Also note the backplate on the infinity-thats your fix it will cost you to get it, sorry but it is what it is. If anybody on here tells you they can fix the wifi with an update think, why are they even attempting to fix a problem they wont acknowledge even happens?... Wifi performance among primes is not consistent, some may do well some may not. I knew this when I bought my prime but I can live with it. I had the original transformer and the prime cant hold a candle to the wifi performance it had. But overall the the OG transformer can't hold a candle to the prime.
Secondly, as far as reboots it's pretty much the same thing. They can't fix it and it's not just the prime simply google ICS and reboots and you will see. Again the performance will not be consistent some may reboot others may not. But whatever is causing the reboots up to this point is A: not exclusive to the prime and B seems to happen on devices updated to ICS or currently running ICS. I know these are bold statements but unless many people out there across a varying rage of devices are imagining reboots while running ICS then there must be an issue. That said I hope they fix both problems I just wont hold my breath. I am however very happy with my prime "limitations" and all.
My Prime was purchased the second week of February, C1 serial. My Wi-Fi is great actually. My router is in my office on the second floor, in the back of the house. If I am in the office, I actually top out my connection...as fast as can go. However, I'm in the basement 70% of the time (basically the living room) and I can still top out my speeds, or very close to it. That means I have the first floor between us, with 2 ceilings/floors between us also. There is one spot in the house ( basement, directly below the router) where I get maybe half my speeds, but I believe it's just a dead spot and not the Prime. It also works fine at work, and when running on my phones wifi hot spot. I realize all Primes are different as far as GPS and Wi-Fi, and I'm very lucky to have gotten a problem free device.
in my opinion to the wifi problem the problem isnt really the prime most of the time the problem is interfiernce or poor signal from the router, i have a c3 model and really cant complain about the signal if anything the only problem i can see with the prime is the stock browser, i find it impossible to browse through this forum with the stock browser at first i thought it was down to wifi connection but then soon realised that it was down to the browser as i have no problems with downloaded browsers.... so as to the will they fix it, i say you need something to be broke before you can fix it and i dont see anything broke, i just see sh*t happens so deal with it radio signal problems lol
jjdevega said:
I've been through this before I even created a video just to prove Wifi/BT works fine when both are used for streaming. Just check out my Youtube video.
I did this late at night. Didn't want to wake the wife so I'm pretty quiet. My internet connection is caped at 10mbps
What was a little strange about the Speed test was that when I ran the test for the first time it yielded only 1mb but after running the test several more times after that it coincided with the wifi strength of it having full bars so I was getting 7mbps and more. I made the video on the second floor in my bedroom. The router is located on the first floor opposite corner of the house.
Edit: Besides. The OP is talking about Wifi and I was responding to his claims of everyone having weak wifi which is false since I have no problems with wifi.
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I may be missing it but don't see the bluetooth streaming part... I see that it is connected but are you actually playing something through a bt headset or bt speakers?
My wifi is ok enough, but for example when I play spotify over bluetooth speakers things start to crap out and stutter. Not right away, but give it a minute or 2 and it will. Which sucks... No bt streaming and it works fine. This is what people are referring to when they speak about the bt/wifi issue.
dagrim1 said:
I may be missing it but don't see the bluetooth streaming part... I see that it is connected but are you actually playing something through a bt headset or bt speakers?
My wifi is ok enough, but for example when I play spotify over bluetooth speakers things start to crap out and stutter. Not right away, but give it a minute or 2 and it will. Which sucks... No bt streaming and it works fine. This is what people are referring to when they speak about the bt/wifi issue.
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Yes when I turned the bt on I also showed myself turning on my bt headset. Once it paired and the bt icon turned blue I started streaming then continued on with speedtest. I guess its a little hard to see it in the dark. Ill have to make another video during the day.
Sent from my PC36100 using Tapatalk
mikeyxb said:
in my opinion to the wifi problem the problem isnt really the prime most of the time the problem is interfiernce or poor signal from the router, i have a c3 model and really cant complain about the signal if anything the only problem i can see with the prime is the stock browser, i find it impossible to browse through this forum with the stock browser at first i thought it was down to wifi connection but then soon realised that it was down to the browser as i have no problems with downloaded browsers.... so as to the will they fix it, i say you need something to be broke before you can fix it and i dont see anything broke, i just see sh*t happens so deal with it radio signal problems lol
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It is not a router issue or interference. For example, today i sat a coffee shop in China. I had my phone and laptop and Prime sitting on a table. My laptop and phone both showed 6 wifi connections available where I was sitting with signal showing a consistent 3 to 4 bars. My Prime got consistently just 1 connection, and that was only 2 bars for a pizza restaurant across from where I was. The tablet could not once sniff out the coffee shops connection, and only showed every 5 minutes for a second or two 1 of the other wifi connections available in the building. I've repeated and done this test in other places, the Prime struggles with wifi signals, it can't hold or them very well, runs slow, and drops connections. If I moved to a different seat I might have a perfect line to catch the signal of the coffee shop, but it is maddening the radio doesn't seem to be multidirectional in any way.
Btw, my wifi didn't used to be bad till .21. I attempted a factory reset, which did not improve things. I never had complaints about my wifi until then, so I am crossing my fingers a future firmware will improve it, but it seems rather hopeless.

First Day Note Impressions...

I managed to snag a Note. My two cents, quickly, after the first day:
1) Yes, it's big. Real big.
2) Screw the haters! The first time you fire it up and browse with it? I almost creamed my pants.
3) I dearly, dearly missed the MSD slot after using a Nexus and a 900 for EDC the last couple months. Now that I have a 64 inside this beast? Even better!
4) I forgot how much I revile TW. I forgot many, many things about GB. ICS cannot come fast enough.
4.1) I know, I know, just root and flash. I don't know of a way to root/rom/flash/fun/win on Android without a computer.
5) Go see one in person before you buy, it'll help with the size shock.
6) Nexus, SGS3 or Note? I'm always partial to stock Android and I love me some Nexus. I cannot mention the utter fail of the SGS3 or run the risk of giving myself fits or rage. But once you start browsing and using the screen on the Note? Very, very close call between the Note and Nexus.
7) The resolution is fantastic, the screen is fantastic. Both are more than acceptable and have my highest possible recommendation. Nexus level screen.
Hope that helps anyone on the fence...
Scratches.
For your own good, get some sort of screen protector. Do it now. I had to return my first note after a couple days because of incredibly heavy scracthing on the middle left part of the screen. My new one faces this problem (even though I used a screen protector + flip case) and ATT refuses to replace it. It also has dead pixels be very wary.I think it is also important for me to note (hehe) that I treated it as a baby during this month of having it. No matter how I handle it another 10 scratches for me at the end of the day. Didn't touch it all day? 10 scratches. Had it isolated in a 100 x 100 ft room with nothing else in it? 10 scratches. Invented a gravityless alternate universe to store it in? 10 scratches. Dropped an atomic bomb on it? 10 scratches.
+1 on 2
Sent from my SAMSUNG-SGH-I717 using xda premium
WiFi isn't quite as good on the Note as my Nexus. I cannot get a couple hotspots to connect at all that I normally visit. It loops: looking for the IP, obtaining it, then not connecting. Perhaps it's my unit or GB instead of stock ICS? Something to watch for if you are a potential buyer
Alzoids said:
For your own good, get some sort of screen protector. Do it now. I had to return my first note after a couple days because of incredibly heavy scracthing on the middle left part of the screen. My new one faces this problem (even though I used a screen protector + flip case) and ATT refuses to replace it. It also has dead pixels be very wary.I think it is also important for me to note (hehe) that I treated it as a baby during this month of having it. No matter how I handle it another 10 scratches for me at the end of the day. Didn't touch it all day? 10 scratches. Had it isolated in a 100 x 100 ft room with nothing else in it? 10 scratches. Invented a gravityless alternate universe to store it in? 10 scratches. Dropped an atomic bomb on it? 10 scratches.
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Click to collapse
As another viewpoint, I have had this phone since day 1 and have never had a screen protector or a case on this thing. I abuse this phone heavily. I slide it in and out of my jeans pocket 30 times a day even dropped it a couple times.
I don't have one little scratch on it. This thing is amazingly tough and scratch proof. IMHO and experiences.
Never had a screen protector on my note or galaxy s 2,never had a scratch
Why do you even mention SGS3 ... a phone that isn't out?
2 weeks without a protector and no scratch. Now I'm using ghost armor and still don't have any
Sent from my SAMSUNG-SGH-I717 using XDA
redeuxx said:
Why do you even mention SGS3 ... a phone that isn't out?
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Because it factors in to the equation. Ignoring the flagship Samsung phone when giving advice is being negligent to a potential buyer.
Day and a half wish? Chrome has got to be drool worthy fantastic on this thing.
bmstrong said:
WiFi isn't quite as good on the Note as my Nexus. I cannot get a couple hotspots to connect at all that I normally visit. It loops: looking for the IP, obtaining it, then not connecting. Perhaps it's my unit or GB instead of stock ICS? Something to watch for if you are a potential buyer
Click to expand...
Click to collapse
Couple of things to try, the first is easy enough, try a factory reset on the phone. Even if its stock and freshly out of the box, I tried this at the suggestion of a friend and it resolved this problem for me on HIS router (I bought it and the first place I went to was his house to show it off .
The second is not so easy to fix if you dont have control of the router, but a router reboot may be in order. In fact, you might even have to do a factory reset on the router itself. Also, make sure the router firmware is up to date (probably wont help with this situation specifically but not only is it something you should check on but a firmware update might specifically fix this issue depending on your router).
On my own home router, I never was able to resolve this problem, I rebooted the router, did a factory reset on the router, the stock firmware was already up to date so I couldnt do anything there, I even installed custom firmware (DD-WRT) on the damn thing and my phone would connect and obtain an IP and then immediately drop the connection. This was a D-Link router.
What I ended up doing was buying another router (an Asus for around $100 if memory serves) about a month ago and I now have no issues. We have over 30 devices in the house connected at any given time (OUR devices, the router is password protected using WPA/2) and everything is working great. Also getting much better transfer speeds and buffer bloat on the router seems to not be an issue anymore.
bmstrong said:
WiFi isn't quite as good on the Note as my Nexus. I cannot get a couple hotspots to connect at all that I normally visit. It loops: looking for the IP, obtaining it, then not connecting. Perhaps it's my unit or GB instead of stock ICS? Something to watch for if you are a potential buyer
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Click to collapse
Have you tried manually adding them by name? Just "forget" any login information, then select "Add Wi-fi Network," and type in the name of the network you're trying to log onto. For whatever reason, this sometimes works.
bigmout said:
Have you tried manually adding them by name? Just "forget" any login information, then select "Add Wi-fi Network," and type in the name of the network you're trying to log onto. For whatever reason, this sometimes works.
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littlewierdo said:
Couple of things to try, the first is easy enough, try a factory reset on the phone. Even if its stock and freshly out of the box, I tried this at the suggestion of a friend and it resolved this problem for me on HIS router (I bought it and the first place I went to was his house to show it off .
The second is not so easy to fix if you dont have control of the router, but a router reboot may be in order. In fact, you might even have to do a factory reset on the router itself. Also, make sure the router firmware is up to date (probably wont help with this situation specifically but not only is it something you should check on but a firmware update might specifically fix this issue depending on your router).
On my own home router, I never was able to resolve this problem, I rebooted the router, did a factory reset on the router, the stock firmware was already up to date so I couldnt do anything there, I even installed custom firmware (DD-WRT) on the damn thing and my phone would connect and obtain an IP and then immediately drop the connection. This was a D-Link router.
What I ended up doing was buying another router (an Asus for around $100 if memory serves) about a month ago and I now have no issues. We have over 30 devices in the house connected at any given time (OUR devices, the router is password protected using WPA/2) and everything is working great. Also getting much better transfer speeds and buffer bloat on the router seems to not be an issue anymore.
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I'll try later tonight. Many thanks for the suggestions.
droidal said:
As another viewpoint, I have had this phone since day 1 and have never had a screen protector or a case on this thing. I abuse this phone heavily. I slide it in and out of my jeans pocket 30 times a day even dropped it a couple times.
I don't have one little scratch on it. This thing is amazingly tough and scratch proof. IMHO and experiences.
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Click to collapse
I've had similar experience with my Note. No case or screen protector, I carry it in my front jeans pocket all day. As far as my eyes can tell, the front glass is still flawless. The back plastic is getting a bit scuffed from setting it on my desk, but that's it. Loving this phone!
Ha you think it's big?
Use it a few days and go back to your old phone then you'll know what is "small"
Connects to three other WiFi points fine except for the main one I use. My GN connects flawlessly to all of them. ICS cannot come fast enough.
bmstrong said:
Connects to three other WiFi points fine except for the main one I use. My GN connects flawlessly to all of them. ICS cannot come fast enough.
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Did you try any of the fixes suggested on this thread?
After using this Note for a week I have two completely different thoughts:
I've gotten used to the size. So much so I actually prefer it case less and that's a first. The screen, browsing, watching, creating, etc. is the finest experience I've ever had on a mobile. It's simply fantastic.
I want to charge both AT&T and Samsung with crimes against humanity. I had forgotten how bad TW actually is. How awful AT&T bloat is. So much so it's literally destroying my love for the screen.
There is simply no reason we should not have stock ICS on this. No reason for full control of the radios. I should be able to pop whatever SIM I want in here and play. No reason NFC should be gimped. I should be able to deactivate the hard buttons at the bottom and run soft ones.
The question I have now is to sell or try and find a computer that I can borrow and find a stock ICS ROM.

Serious wifi issues

i know this have been discussed before but there is still no solution.
here s my problem: wifi signal drops suddenly when i hold my phone. ive done sevral speed tests. These tests confirm that holding the phone results in a really bad wifi quality. I ve tried eveything.
does anyone have any ideas? even if its hardware moding
thx
+1
Sad to say, in my tests, by tightly holding the phone, especially at the bottom right, the signal strength reduced by about 20dBm.
Sent from my XT910 using XDA
this really sucks since this phone is pretty good and so far its the only BIG problem i found. and no solutions....
Must be a random problem. I have the RAZR and RAZR Maxx and neither has this problem.
For me, on 2.3.6 wifi signal was low, especially taking phone by bottom, but on ICS, both t-mobile ics and latest eu ics, wifi signal is very improved. Hand issue remains, but signal is for me stronger.
well i guess im just going to wait for stock ics update and hope it improves but im guessing the problem wont disappear since this is clearly a hardware issue. and if this is random then im very unlucky
When software fixes a radio that software usually just makes the signal-strength meter show signal that's not really there.
There are apps on Play that "fix" all kinds of radio problems by installing signal-strength icons with the low-strength indications set inaccurately. It *looks* like more signal, but it's the same low signal you had before.
Signal strength has almost nothing to do with reception anyway. Signal/Noise ratio is what's important, and there's no meter for that. One bar of signal in a very RF-quiet area, is much better than five bars in a computer data center.
"Caveet emter, I reckon!"
- Mark Twain
I have no wifi issues with this phone. The GNex however was unusable at 30 feet from a high-powered Hawking WAP, or an Apple Airport Extreme WAP.
If you have a plastic case, try removing it. Some cases are made with recycled plastic and are infused with conductive material that can act as a Faraday Shield, blocking part of the signal. Easy test, costs nothing but a few seconds...
yea i already knew about the plastic thats why i bought a rubber case. I have to say it helped a little but didnt fix it. the problem is still there.
thx
Haven't seen any problems with my wifi, although I mainly use the 3G simply because I have 4 GB of data a month and I will never use that much when I'm out around town.
If the problem occurs when holding it a certain way wouldn't the simplest solution be to not hold it that way, also be very aware of any metals between you and the router as metals block radio signals, how old is your house, if old enough maybe lead paint, unlikely but just throwing all possibilities out there.
thx for your help. i didnt only test this at home and as for holding the phone im used to hold it like i hold all phones and its pretty annoying if i always have to hold it differently if i want to use the internet
Have you tried the free Play Store app, WiFi Analyzer?
This will help you find out what works/doesn't as it provides more sensitive strength measurements from the chip. It's handy anyway, since it shows WAPs that you aren't connected to. yet.
It's quite possible that your antenna wire bounced off the connector. An insignificant drop of an inch could do that if it was never seated correctly. It would likely operate in a degraded capacity as a result. If you're OK with cracking the case open, that's something quick to check.
How long have you had this phone?
I have never heard anyone complain about the Razr's WiFi reception, so I suspect this is something unique to that phone right there. What is your idea of poor reception? 100 feet, inside, is the practical limit. 300 feet in an open field. Metal wall studs, sheet metal siding, all of these will stop radio waves dead.
marawan31 said:
thx for your help. i didnt only test this at home and as for holding the phone im used to hold it like i hold all phones and its pretty annoying if i always have to hold it differently if i want to use the internet
Click to expand...
Click to collapse
I get that, just trying to "cover all the bases" as they say.
Giblet535 said:
I have never heard anyone complain about the Razr's WiFi reception,
Click to expand...
Click to collapse
Then you haven't been listening. The RAZR is universally acclaimed to have the worst WiFi reception of ANY device since 1999.
im ok with opening it... i actually opened it a couple of times and removed the battery but idk what to look for since nothing is labeled i dont even know where exactly is the wifi ship and antenna. i tested this as close as 6 feet from my router when i leave it on the table i get full wifi signal and speed test at max then i hold it and try... wifi signal goes down and speed test at 3/4 max speed...
thx
It's possible that I have an extraordinary phone then. I decided to compare.
My phone is seeing -60dbm from the Hawking extender that I'm closest to, which is about 20 meters away, behind three stick-frame (pine 2x4 studs, sheetrock) walls. The reading varies dramatically, depending on where I put it on my desk. So let's see what some other WiFi devices do...
My MacBook reads -58dbm. My iPad2 reads -59dbm. An HP Envy 15 reads -65dbm. And a Moto Atrix2 WCS (With Cracked Screen) reads -61dbm.
A transfer of 200MB ("random" data created via linux: 'dd if=/dev/random of=200mb.dat bs=1048576 count=200' so that compression algorithms don't skew the results):
Razr (6.12.79 ICS Black Widow): 9s
MacBook (Lion): 6.5s
iPad2: 10s
HP Envy 15 (Ubuntu 11.10): 7.5s
Moto Atrix2 WCS: 10s
I didn't repeat the test, and that is a busy WAP, but the results are what I expect for battery-operated devices. I also expected the ipad, atrix and razr to lose the race, since they have relatively slow storage systems, which have inherently poor write performance on files of this size (200MB won't buffer at all).
The WiFi cable will look like a white or black wire with a gold junction on the end where it meets the motherboard. I would expect that if you've had the phone open, you would definitely notice a wire hanging loose! I doubt that's the problem, but that wire is a coaxial shielded cable - like on cable TV only really tiny - and you can do all kinds of DIY replacement antenna stuff eg, adding an external jack so you can "beam" WiFi a mile away using a hacked Pringles potato chip can.
I actually think the problem might be RF noise in your environment. Florescent lights (CFLs), computing equipment, HVAC compressors, and motors can effectively "jam" WiFi signals, causing packet transmission failures to increase rapidly as the distance from the WAP increases.
We have a Fluke RF analyzer here, and our WiFi setup is quite good as a result.
Does anyone know if the Razr is unusually susceptible to RF noise? Maybe noise that the Razr generates from the motherboard/CPU/radios/BT? I'm not equipped to test that.
---------- Post added at 09:15 AM ---------- Previous post was at 08:29 AM ----------
Do you have other devices to compare the Razr to?
Did you try pointing all the rubber duck antennas on the WAP straight up?
I just checked an iphone, another ipad, another Razr, and a Dell laptop, and my boss's Razr was technically the winner on signal strength and transfer speed, but let's call it even. There are too many variables, and statistically significant benchmarking is beyond the scope of a forum comment.
The Razr has typical WiFi performance in this environment.
Thank you very much for your post. I did try with the desire z and the evo 3d which are doing jist fine wheather i hold them or leave them on the table: both signal and speed test are amazing compared to the razr (if i hold it). If you could tell me where the wifi ship and antenna are located (a pic maybe) it would be great because when i open the razr all i can see are metal plates everywhere probably for cooling. I dont understand what you mean by pointing all the rubber duck antennas on the WAP...
Thx again
I haven't had a Razr open yet. Even after dropping mine from a motorcycle and watching it slide into a ditch with an inch of water in it. Tough li'l bastards...
The WiFi antenna cable and connector are probably under one of the metal shields.
Most WAPs have 1, 2, or 3 "rubber duck" antennas that you can move to maximize the signal lobe pattern. You can use the WiFi Analyzer app to adjust them, but be prepared to walk a lot...
Others are just a box. The only one of those that *I* know of that works well is the Apple Airport Extreme. The Netgear Wireless-N HD, which is very highly rated, is a P.O.S.: it has a narrow, elongated lobe pattern, and if you're in that narrow lobe, it works REALLY well. If not, you'll be lucky to connect to it. Two people standing 10 feet apart, and one can have great service while the other can't even get an IP address.
The fact that you have other devices working well, and you sound like you've done this quite a bit, I'm guessing you have a problem inside the phone itself.
I manage about 200 phones here, and I haven't heard one word of complaint about WiFi. 3G/4G service? Yeah, lots of complaints about 3G/4G from people out in the woods or working in a valley.
These also work well as a WAP (tethering). We have a few of the Personal WiFi devices - a handheld that converts 3G/4G to WiFi for up to five users - but most people prefer this phone for that.
My old DroidX has a better WiFi antenna, but that's an exceptional phone with only one core: I spit on it. Ptui.

[Q] Any issues so far with The Sony Xperia Z3 Tablet Compact?

I just received my Z3TC . Has anyone experienced any issues with the tablet? Usually the first batch that comes out has bugs so I wanted to know if anyone has noticed anything wrong with their tablet.
UPDATE:
Just noticed this. I tried plugging in some earbuds. I own the MDR-EX300LP which came with the Sony Walkman Z i bought 2 years ago. (The battery died out after 2 years). Well it seems that the Z3TC does not recognize the earbuds.. I tried some headphones and they are not recognized either. So I plug in the MDR-EX300LP earbuds into my friend's Galaxy S3 and they are recognized immediately. I wonder what is wrong maybe it is something obvious?
Have you? The only issue I have noticed is it is not available in Canada with no ETA and price point! Sony has been ever so helpful in ignoring requests for this info, but has now stated "some time in November".
Also, be wary of unlocking your bootloader as Sony might not fully disclose what may not work - they did that for the Z3 compact and now early unlockers are faced with a lower quality camera, in addition to the known software not working.
Sean09 said:
Have you? The only issue I have noticed is it is not available in Canada with no ETA and price point! Sony has been ever so helpful in ignoring requests for this info, but has now stated "some time in November".
Also, be wary of unlocking your bootloader as Sony might not fully disclose what may not work - they did that for the Z3 compact and now early unlockers are faced with a lower quality camera, in addition to the known software not working.
Click to expand...
Click to collapse
Haha that is an issue. I was lucky in receiving the tablet so quick. Others that preordered before me still haven't received their tablet. What I was worried about was of known problems with the tablet. After 30 days I'm stuck with it so maybe I will have no problems with my Z3TC. Hope you can order one soon I've barely had time to use it but it is really good looking. Here in the U.S they only have the 32GB White Wifi only version. No LTE option or 16 GB option. Also no black color option.
Got mine. I've been looking for an issue but none... Loving it. Can't wait for the lollipop update
androidkid311 said:
Got mine. I've been looking for an issue but none... Loving it. Can't wait for the lollipop update
Click to expand...
Click to collapse
+1
Let's talk about issue(?). I've found, that when i browse/see other sources of white background on my Z3TC 32gb Wi-Fi Only, something distrubs my eyes, like some RGB-colored thing. If i try to position the tablet with white background at some angle to my eyes, i'm starting to see some rainbow-like effect on screen(one, two), its easy to see here. Then, i've powered off my Z3TC, and THIS is what i've seen in REFLECTION of my PC monitor on the Z3TCs powered-off screen. Is this same for you guys? Sry, for bad english, its 3am in Russia, and o'm not that good at it even when i'm not that tired.
That is strange
iDielord said:
Let's talk about issue(?). I've found, that when i browse/see other sources of white background on my Z3TC 32gb Wi-Fi Only, something distrubs my eyes, like some RGB-colored thing. If i try to position the tablet with white background at some angle to my eyes, i'm starting to see some rainbow-like effect on screen(one, two), its easy to see here. Then, i've powered off my Z3TC, and THIS is what i've seen in REFLECTION of my PC monitor on the Z3TCs powered-off screen. Is this same for you guys? Sry, for bad english, its 3am in Russia, and o'm not that good at it even when i'm not that tired.
Click to expand...
Click to collapse
That does not look normal. I did the test with the white background and it does not look like that on mine. I might be wrong but your tablet might have a defective screen?
Same issue here with my Z3TC 16gb wifi black. It is the only problem with the tablet but i find it rather disturbing when reading on white background. Probably will exchange or return. I have tried your test with turned off screen and a reflection from the monitor, same rainbow effect. I repeated the test using my galaxy s4 mini and i saw similar but much less visible pattern of red-green/yellow stripes. I think it got something to do with anti-reflective coating or maybe some polarization of the glass?
They Leak
My 5 day old Z3 tablet just died after using in the bath, it wasn't submerged at any time just little bit of water on it from my hand. Used it for about an hour after when it said shutting down due to heat. Thought it was odd as it didn't feel hot then I noticed both camera lense is steamed up
Left it for a while and tried to turn it back on but it's dead
All doors securely closed and no signs of wet around the seals when I just opened them to check, had a Z1 for a year now and even had that under water in the sea with no issues. Very unhappy.
srichar3 said:
My 5 day old Z3 tablet just died after using in the bath, it wasn't submerged at any time just little bit of water on it from my hand. Used it for about an hour after when it said shutting down due to heat. Thought it was odd as it didn't feel hot then I noticed both camera lense is steamed up
Click to expand...
Click to collapse
After that dodgy screen it was totally dead, just black screen no lights no reaction to power button or reset.
Stuck it on the radiator for an hour with port covers open and eventually it started showing the charge light but when I pressed the power key it showed zero% charge. Did volume and power key reset and then it showed 63% charge and started up again. Seems fine at the minuet but already got replacement coming from O2 as its less than 14 days and still in cooling off period so will swap it anyway. Dont think ill be using it in the bath again pretty poor really as I literally only got few drops on screen so it must have got in round the screen somewhere or the speaker slot.
Can everyone do the dead pixel test and see if you get this rainbow effect when titling the screen. I did and have it. Just like someone mentioned in a few posts above
I haven't any issues jet but one concern. The phone signal ? bars some time it goes down to none almost never full but it works for Internet and calls so I don't
I've also found that 3rd party earbuds create a problem with it. I use v-moda earbuds (which have worked fine on iPads/iPhones/Galaxy phones (S2/Note2)) is giving me problems on this tablet compact. But what's even more interesting, is that it only happens when the tablet is experiencing vibration. E.g. Riding the bus. I was on the bus, and it keeps defaulting to a screen called, "Smart Connect." It always keeps jumping to the headset portion within that app with every vibration of the bus. It is very frustrating! Anyone know why or how to turn that off from happening? Give it a try, plug it in with 3rd party headphones, and start rattling the tablet compact as if your on a bus. Please let me know. Many thanks.
AirBruce said:
I've also found that 3rd party earbuds create a problem with it. I use v-moda earbuds (which have worked fine on iPads/iPhones/Galaxy phones (S2/Note2)) is giving me problems on this tablet compact. But what's even more interesting, is that it only happens when the tablet is experiencing vibration. E.g. Riding the bus. I was on the bus, and it keeps defaulting to a screen called, "Smart Connect." It always keeps jumping to the headset portion within that app with every vibration of the bus. It is very frustrating! Anyone know why or how to turn that off from happening? Give it a try, plug it in with 3rd party headphones, and start rattling the tablet compact as if your on a bus. Please let me know. Many thanks.
Click to expand...
Click to collapse
I'll give it a try and let you know.
Does anyone have issues with ghost touches, like a Z1 phone lineup has?
zOOOOmer said:
Does anyone have issues with ghost touches, like a Z1 phone lineup has?
Click to expand...
Click to collapse
Not at all! Your touchscreen might be faulty....
androidkid311 said:
Not at all! Your touchscreen might be faulty....
Click to expand...
Click to collapse
I don't own a tablet yet, that's why I'm asking, that's important for me.
As Z1 owner I don't want to have another device with such issues. And talking about Z1 - that's model-related problem affecting every device including Z1 and Z1C (dunno about Z2 and Z3), not a couple of faulty phones.
Before submerging your Z3 check it is air tight (and thus water tight) see here for how to test using the built in pressure sensor. Close ports properly, Press the screen gently in a couple of locations pressure should rise by 6-7 millibars. Do the same test with a port cover open, pressure will not change when you press screen. I have a Z3 phone service options are near identical. NB: no idea how to do this on non LTE version... Perhaps sideload the phone apk? http://forum.xda-developers.com/xperia-z2/general/guide-test-waterproofing-water-t2908333
Hi, just got the 32gb version, and noticed the screen has a slightly mpre yalloish hue on the bottom (the side opposite to the sony logo. A bbit disturbing...
Been having a weird issue.. Wifi is turned off when screen is off. I made sure I clicked Wifi is always on in wifi setting. I made sure i unclicked turning wifi off in stamina mode. Seems like a weird bug.

Iphone 12 wifi issues

Hello, so i just bought brand new iphone 12 and noticed issue with wifi connection. The connection drops significantly while covering the top of the phone. I first noticed it while trying out the pubg mobile when ms jumped from 50 to 400 as soon as i covered too left part of the phone and then went back to normal after removing my hand. Has anyone esle experienced this? Or do i need to get it replaced
5Ghz WiFi?
I’ll test this out after work, but it’s not surprising. The antennas are right there and with 5Ghz WiFi your body will cause interference.
8data8 said:
Hello, so i just bought brand new iphone 12 and noticed issue with wifi connection. The connection drops significantly while covering the top of the phone. I first noticed it while trying out the pubg mobile when ms jumped from 50 to 400 as soon as i covered too left part of the phone and then went back to normal after removing my hand. Has anyone esle experienced this? Or do i need to get it replaced
Click to expand...
Click to collapse
I think your device might be faulty. Or you are using a bad design case maybe that blocks RF signals.
Hope it helps
8data8 said:
Hello, so i just bought brand new iphone 12 and noticed issue with wifi connection. The connection drops significantly while covering the top of the phone. I first noticed it while trying out the pubg mobile when ms jumped from 50 to 400 as soon as i covered too left part of the phone and then went back to normal after removing my hand. Has anyone esle experienced this? Or do i need to get it replaced
Click to expand...
Click to collapse
Which brand of router do you use? Also agree with @Tachi91 regarding the place of the antennas. Just tried it myself and indeed covering the top of tour iPhone with your hand decreases the WiFi signal, so that's completely normal. Regards, kuzibri

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