HI All,
Had my bip for 2 weeks, all working fine until now. Major issue in that the brightness doesn’t adjust when I amend the settings and the backlight (i.e. lift wrist) function doesn’t work, the screen doesn’t light up at all, ever, even when I press the button or flick through the screen menus. Over the 2 weeks I’ve worn it constantly, washed dishes a few times otherwise just your usual day-to-day activities. Everything works apart from this which is a major issue as means the watch is only useful during the day, in dark can’t make anything out.
Can anyone help please?
holidayinning said:
HI All,
Had my bip for 2 weeks, all working fine until now. Major issue in that the brightness doesn’t adjust when I amend the settings and the backlight (i.e. lift wrist) function doesn’t work, the screen doesn’t light up at all, ever, even when I press the button or flick through the screen menus. Over the 2 weeks I’ve worn it constantly, washed dishes a few times otherwise just your usual day-to-day activities. Everything works apart from this which is a major issue as means the watch is only useful during the day, in dark can’t make anything out.
Can anyone help please?
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Is there anything I can try to test the backlight? Whether it is the light itself or some function I may have disabled?
Can I somehow reinstall an OS on the watch itself?
I don't have any warranty or options to return as bought from someone who no longer wanted it (open box but otherwise new).
Hi,
I've got the same issue. After contacting Amazfit support, they say that my product may have a default. So I have to contact Gearbest to have another unit
Do you have any new information ?
Unfortunately not, I did contact amazfit support who told me to video the issue and send it in. I haven't had a chance and as I have no option to return, the watch is just basically gathering dust. When it worked, it worked really well but for the £ I might just purchase a mi band instead.
this seems to be caused by non official faces. put an official face back on and it works.
That didnt work for me either, tried rebooting/restoring to default, different apps on the mobile, as someone not too techy feel like exhausted all options and left disappointed the screen does not increase/decrease brightness never mind illuminate the backlight. Thanks though!
Looks like a recent issue
I got my watch already for a while. Never had any issues until now. Backlight is done after swimming. All the rest still works. Factory reset didn’t work. Adjusting brightness to its maximum neither. So anyone experience with the after sale service?
I’ve bought my watch with gearbest and am trying to send them a technical ticket
my amazfit bip backlight is not working now as well help please!
My new amazfit bip after using 8 days the screen suddenly does not light the screen when unlocking it. You can see the time of day but at night you can not see the screen. I have not wet my phone or hit myself. Please inform if I need to change it or if it can be fixed. Thank you.
Look at the threat in message
https://forum.xda-developers.com/smartwatch/amazfit/amazfit-bip-backlight-brightness-t3817131
My friends use stratos 2.3.9.0 version
But. Yesterday HR censor not blink. and can' t check HR rate.
He have this issue after running activities. It's not have HR rate data
He try to reboot/ factory reset but HR censor still not blink. Are you have any solution or another check point for this problem.
This usually happens when the HR sensor cover falls of or the glue melts and wetness gets inside the watch, damaging the sensor.
Turn of the watch for about 15s then turn it on and try to measure HR or record an activity: if you don't see the green light from the bottom of the watch then probably it is damage and you should ask for replacement if its warranty is still valid.
Who have some solution for roll back to Factory ROM.
Flashing a ROM won't fix this issue, it is a hardware issue. If you unlock bootloader it will void warranty. There are many thread about how to flash firmware, both custom and stick, if you wanna try...
Hi everyone!
This is my first post in XDA. I own an Amazfit Stratos 3 since friday. My barometer app always shows a wrong hPa value for the pressure. I don't know exactly why. I also own a Suunto with baro capabilities, and it shows a correct value.
The correct value should be between 990-1020. Suunto shows 1015 hPa (left watch) but Amazfit Stratos 3 shows 904 (right watch). It's a very low value. I attach a photo showing the comparative.
I don't know why, but in general, it detects if I'm going up the stairs. It seems with just a pressure offset could solve my issue.
Anyone have experienced this issue? Is this a bug? Is there a way to calibrate my pressure sensor? Is my watch defective?
Thank you very much.
Regards.
Hello ,
My 3 month old Amazfit GTR 47mm start watch struck at boot log after battery low , I have tried charging 1hr and also tried rest using 30sec hold of both the buttons still unlucky .. anyone help me out to get it resolved
You have to b uy a new Battery.
With a Heat Gun and a PLASTIC Spoon can you lift the Display Frame and can change the Batt...Look a Video on YT