Can't Save Fingerprint - OnePlus 7T Pro (Regular & McLaren) Q & A

So I just got a new screen protector and when I tried to redo my fingerprint it stops halfway through and tells me I've exceeded the time limit. I tried to go super fast and still can't get it done. Has anyone else seen this?

Related

[SOLVED] Unlock Screen stays on Indefinitely

Sometimes when putting my Touchpad into its slip case, I accidentally catch the unlock/wake button, but rather than turn off automatically it seems to stay on the unlock screen indefinately, by the time I realise there is hardly any battery left
I've installed Preware and few of the basic patches, but not a new kernel.
Anyone got any ideas?
I would just power it down before putting it in the case. That way the screen won't accidently come on.
Sent from my ERIS using XDA App
That subtracts from the instant on tablet experience though.. Does it happen to anyone else, is this by design or have I done something?
I have had it stay on as well. I think it has to do with the screen sensitivity patch being set too high.
Removed the patch and its now working. Many thanks.

Screen Tearing - Artifacting

I've had my TFP for about three days and I'm getting heavy screen tearing. It shuts down the entire left third of my screen. Every thing goes blank and then I get flickering.
What's the solution to this?
try a reboot or soft reset
Hello,
I've had very similar issue with my screen. Every now and again when I wake my TFP it looks as though it's running in 16-bit color mode. Once unlocked the screen returns to normal.
I've also experienced the screen taring as described above. As with the other issue things usually place them selves after a few seconds. Once I had to reboot to return the screen to normal.
Scary as hell the first time it happened, though I had fried my prime....
Sadly I have not had the chance to look into why this happens or find a fix for it but as it doesn't keep the tablet from working correct it not very high on my priority list.
demandarin said:
try a reboot or soft reset
Click to expand...
Click to collapse
This.
Here is a helpful video for this procedure
Where did you buy your prime from? Reason I ask if this doesn't fix the problem you may consider the option of going back and exchanging for another
unit.
I did the cold boot and have done a complete factory re-set twice. Neither fixed the problem! Terribly disappointing! I really do like this device but the screen tearing makes it almost unusable!
Would a new software update potentially fix this? I got mine from Best Buy and have a week left to return it. There are none in the stores locally.
Guardsix said:
I did the cold boot and have done a complete factory re-set twice. Neither fixed the problem! Terribly disappointing! I really do like this device but the screen tearing makes it almost unusable!
Would a new software update potentially fix this? I got mine from Best Buy and have a week left to return it. There are none in the stores locally.
Click to expand...
Click to collapse
Just an idea, does it also show on a screenshot? Maybe if it does it can be fixed with a update, otherwise it is best to return it because then it most likely is hardware I guess.
Here's a screen shot of my problem. It doesn't happen if I just try a screen shoot still picutre.
http://youtu.be/-EXXF-hil_E?hd=1
i've seen this stuff happening with my prime also, but after reboot it was solved..
if it's not disappearing after a reboot i would say the gpu\soc is having troubles (hardware issue)
First of all, that isn't a screen shot. That is video of the screen. A screen shot is taken by the device and saved to an image file so it can be uploaded. You may have something wrong with your screen, which a SCREEN shot would rule out or in.
slayvus said:
First of all, that isn't a screen shot. That is video of the screen. A screen shot is taken by the device and saved to an image file so it can be uploaded. You may have something wrong with your screen, which a SCREEN shot would rule out or in.
Click to expand...
Click to collapse
Just to clarify, I know what a screen shot is and I have tried to capture a still picture of my screen tearing but it doesn't take. I've tried it on everyone of my 5 screens but it only happens as show in my video.
Guardsix said:
Here's a screen shot of my problem. It doesn't happen if I just try a screen shoot still picutre.
http://youtu.be/-EXXF-hil_E?hd=1
Click to expand...
Click to collapse
I've seen that problem on several primes. Usually viewing Youtube video's causes this. I've also seen the taskbar "micro jumping" while this is occuring.
Guardsix said:
Just to clarify, I know what a screen shot is and I have tried to capture a still picture of my screen tearing but it doesn't take. I've tried it on everyone of my 5 screens but it only happens as show in my video.
Click to expand...
Click to collapse
Do you have a Micro-HDMI to HDMI cable(Or whatever it is the Prime uses)?
They are about $6-$10 shipped online, but if you have one of these already plug it into a TV or something. If the artifacting still happens, it's the GPU. If it doesn't though, it's probably a faulty cable or circuitry.
Turn off the ASUS 'quick settings'. Also unmount the SD card.
I Believe I've Got It Fixed!
Last night I did a complete wipe of my TFP. I turned it off and then held the volume button down while pressing the power button. I got the tiny text and the two icons. I read the instruction on how to do a wipe, it's very specific and you have to confirm you want to do this. It then wiped all my data and did a cold boot.
When my home screen came back, there was no screen tearing or flickering. I changed
the background and added some widgets to the home screen and brought up the quick menu, but still no screen tearing or flickering
I had to input my Google account and everything else. For some reason, my Google Play Store account doesn't automatically download every one of my apps. So I have been selectively downloading and installing each app and widget. So far, so good. No screen problems.
I took snapshots of my previous screens so I can re-build them from scratch but this time I'll only put one icon or widget on each screen at a time and test for tearing or flickering.
Crossing my fingers that I got this fixed.

Help! Screen Wacked out!

Ok, so my girlfriend dropped her phone and cracked the screen, I ordered a new LCD/Digitizer assembly and everything seemed fine. She then realized that it had a dead line while playing Draw Something. I sent back and just received a new assembly and installed it. Ever since I installed it the screen will occasionally black out and lock up. It takes forever for screen to come back up and seems very random in how long. I try powering off and on to no avail. Once it does come back I get an error log in the notification pull down saying it just rebooted form an unexpected reboot error and I have sent this notification 3 or 4 times.
Things I have tried.
Taking apart and checking all connections as well as cleaning screen on inside and out where proximity sensor goes. I am seriously at a loss, it seems to work for a while on a fresh(actual battery pull) and work fine until it just freezes no button push except power button which shuts off screen and then never comes back except for the captivate buttons on the bottom. I have searched for answers but haven't found anyhing like before.
Thoughts?
Thanks,
Kevin
I know that feel bro.
KKellett said:
Ok, so my girlfriend dropped her phone and cracked the screen, I ordered a new LCD/Digitizer assembly and everything seemed fine. She then realized that it had a dead line while playing Draw Something. I sent back and just received a new assembly and installed it. Ever since I installed it the screen will occasionally black out and lock up. It takes forever for screen to come back up and seems very random in how long. I try powering off and on to no avail. Once it does come back I get an error log in the notification pull down saying it just rebooted form an unexpected reboot error and I have sent this notification 3 or 4 times.
Things I have tried.
Taking apart and checking all connections as well as cleaning screen on inside and out where proximity sensor goes. I am seriously at a loss, it seems to work for a while on a fresh(actual battery pull) and work fine until it just freezes no button push except power button which shuts off screen and then never comes back except for the captivate buttons on the bottom. I have searched for answers but haven't found anyhing like before.
Thoughts?
Thanks,
Kevin
Click to expand...
Click to collapse
I've actually had this exact same problem with my phone. I haven't replaced the screen but ever since the update my phone will do what hers does. It will freeze after a bit of use and I cannot do anything with it but do a simpull and then it will work again for a bit. I haven't been able to fix it. I have done factory resets, had the store reflash the software and yadda yadda yadda. I'm havinh my phone replaced now but it's frustrating not being able to figure out how to fix it when I feel like it should be fixable since it literally didn't even start until minutes after I installed the update.
It sucks.

"Lock Screen Loop" Issue?

My LG V30 VS996 will occasionally get stuck in what I've called the "Lock-Screen Loop", where it'll flash the lock screen, start to load things, and then immediately put itself to sleep and do it again. It looks like I'm turning the phone on and off without unlocking it. The fingerprint scanner doesn't work, Knock-On doesn't work, volume buttons don't work, the only thing that works is restarting the phone.
I have scoured all over the internet and tried toggling every possible setting that might be related to this issue, and still I've come up with something. It's so infuriating.
There's no easy way to recreate it, but it'll happen at least once a day, sometimes more than 4 or 5 times. The circumstances to make it occur change, too. Sometimes I'll go to turn it on with the fingerprint scanner and it'll happen, sometimes it's completely off and I'm not touching it and it happens, and other times I'll be scrolling through Twitter or whatever and it'll just happen.
Has anyone else on here ever experienced this or have an easy fix? I could try factory resetting it but I'd really rather not do that; my phone wasn't receiving the 8.0 update so I had to manually put it on and I'm afraid it'll revert itself and I'll have to go through all that hassle again. (Frankly, I don't remember how I did it, but the lock screen looping started long after I did that).
Any suggestions or help would be very much appreciated
Anthracite4 said:
I could try factory resetting it but I'd really rather not do that; my phone wasn't receiving the 8.0 update so I had to manually put it on and I'm afraid it'll revert itself and I'll have to go through all that hassle again.
Click to expand...
Click to collapse
Factory resetting will not wipe out Oreo.
The same problem comes up when in Pie. It seemed that the latest security update would have fixed it, but no.
I wonder if someone has a solution, other than factory reset.
From how you have explained it, it seems ghost touches on screen, either the digitizer is damaged (a hardware problem) that can happen from heat or dropping the phone. Ghost touches can also hang the phone in a state that fingerprint scanner or volume buttons may not work because cpu is too busy processing constant ghost touches. I had this happen to me when i dropped a phone where at random times the screen would light up as if i did 'knock on', lockscreen would come on for a sec and then phone would go back to sleep and at other times the phone would behave normally. If that's the case with your phone, there is no fix for that and even factory reset will not help.
It is also possible that your phone case or a new or worn out screen protector are interfering with the normal function of digitizer by producing ghost touches. Inspect the screen, especially the curved edges, if you have a piece of debris or phone case interfering with screen. If you use a case, try not use it for a day and see if it happens. If it still happens, remove the screen protector, put the case back on and see if it still happens.

fingerprint reader

Anyone else having fingerprint reader issues or tips?
I'm using screen protector that comes with it out of the box and on the android version that includes the September security patch.
Haven't tried face unlock as with the pop up camera that seems just weird
glovesave said:
Anyone else having fingerprint reader issues or tips?
I'm using screen protector that comes with it out of the box and on the android version that includes the September security patch.
Haven't tried face unlock as with the pop up camera that seems just weird
Click to expand...
Click to collapse
What do you mean by "issues"?
I seem to be having a hard time to get it to work every time. The thumbs seem to be the best. I just deleted and redid the setup on my 3 fingers I have set up...
Same here: regular 7T pro, 10.0.3 and with the screenprotector still on. I regularly see the fingerprint animation at least 3 times, sometimes it doesn't work at all. Very annoying because it unlocking the phone is now very slow.
It seems to help if you press hard first and then lift your finger.
The 7t Pro has a bit difficult to read a new fingerprint, but after a few successful readings the phone will learn the fingerprint better to finally get fast and accurate.
Skickat från min CMR-W09 via Tapatalk
I have same problem. I must set fingerprint again then unlocking works normally for few days.
Am I the only one that finds it so annoying when it blinds you at night ?
Mine also got better it seems, meaning less not unlocks. It's just different than a button that I'm used to.
Regarding the light at night, I believe it needs it to read your fingerprint. You can disable the ring... Maybe that helps (if you can find out)

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