Hi guys, excuse me for my bad English, I'm Brazilian and I'm writing by google translator. I have an amazfit pace smartwatch that over time his touch screen stopped working. The touch commands do not work, it is only possible to see the display with the time and pedometer. I tried to synchronize the clock with the cell phone but I can't because the touch doesn't work it is not possible to accept the pairing with the cell phone through the watch screen. Do you have any solution? Because I did the factory reset via the pc and I had to synchronize the hours through commands (abd). My question is .. can I use the watch only by commands connected by the pc's usb cable? Like if I try to synchronize with the cell phone, how can I accept the pairing of the watch using some command line by (abd)? I accept any help.
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Hi,
I had the watch paired with my android phone and was using Amazfit Watch app to sync.
I have accidentally removed the saved Pace entry in bluetooth settings of my android phone. Now in the phone, i am unable to see the watch in the bluetooth devices list and hence unable to connect.
I tried rescanning the QR code entry shown in the phone but nothing worked.
Is there anything that i can try to make the watch bluetooth visible to near by devices?
Thanks,
Yuvaraj
Solved:
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I had to factory reset my phone and install the latest firmware.
I immediately got the pairing request in my phone and was able to pair with watch.
Thanks,
Yuvaraj
I have a problem with my Amazfit Stratos 2 smartwatch. I cannot connect to my smartphone. Get stuck at QR code - where I get this message - "You can pair only one pair of the same type of watch". I cannot use the smartwatch because I cannot overpasse the QR code error. If anyone know how to resolve this problem I would appreciate the help.
Thank you!
Stratos 2 doesn't exist...
You didn't unpair the watch correctly: create a new account (preferably using another phone), pair again then unpair correctly and you will be able to pair with your account again.
lfom said:
Stratos 2 doesn't exist...
You didn't unpair the watch correctly: create a new account (preferably using another phone), pair again then unpair correctly and you will be able to pair with your account again.
Click to expand...
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Yes, that was the problem. I formatted my watch, but still remained paired. I didn't know. I found out meanwhile. I resolved this problem. Thank you1
Recently my Amazfit BIP automatically updated and it stoped being able to connect via bluetooth.
So I tried to reset to factory settings and now the Amazfit is frozen an its screen only shows the icon of connecting the watch to the smartphone, and it's not possible to stop this process.
I've tried to use different apps to connect and although they can find the watch, they are unable to connect.
Have anyone faced a similar situation?
Wait till it drains out en then start it up again. U should see the pair to device icon
Hi there
I am struggling to pair the Amazfit Pace with my iphone. I scan the QR Code and get an Error Message that says I need to unpair the device from bluetooth. The problem is, it's not in the bluetooth list for me to unpair it. I tried other devices including an iPhone 5... same error issue. I reset my iPhone, I removed Amazfit App from the storage of my iPhone.
What is this error? What do I need to do? Is this an Amazfit App issue?
I cannot get past the QR Code screen to see or do anything more than drive myself crazy going to the bluetooth setting to remove the device, knowing full well, it's not in the list.
any help? Or is this a junk smart watch?
The watch is new? If yes, probably you must first update the firmware using and Android phone with Android 7.1 or older, or use a Huami tool to install at lest firmware 1.3.8. If it's not brand new, probably it was paired with another account, then you must first unpair it properly from that account...
Edit: if you haven't done it yet, restarting the watch a couple of times may help too.
My watch has become useless after latest upgrade. I can't remember the exact version of the upgrade but I cant access my watch anymore. It is just blank screen but I can tell its on because it tries to connect via Bluetooth with my headphones. I have been literally going back and forth with amazfit support to send me a new watch but they are more useless than the watch itself. this forum is my last hope..any help?
Did you try to plug in the charger and press the button long enough to get the watch restart?