Hello everyone,
I'm having this problem where whenever someone calls me, even though I have them in my contacts, it only displays "unknown number", and does not show the number. When I, however, go into messenger app, it shows the correct contact details
My device is the mi 10 global version that i bought in the Netherlands, the bootloader is obviously unlocked and this is a fresh install.
ROM is xiaomi.eu_multi_MI10_V11.0.25.0.QJBCNXM_v11-10
I also tried the new MIUI 12 ROM that's out for the mi 10 and I thought it was something wrong with the ROM since its still BETA, but I have the same issue on the above mentioned ROM.
-I've already tried turning off the "make calls using WLAN" option in the sim settings and after reboot still the same issue.
-I've also tried disabling carrier check using "*#*#86583#*#*" and restarting the device, but still no luck. I've also tried re-enabling the carrier check and restarting and still no luck.
This issue is a small one but really annoying as I don't know who is calling me at the time.
Someone please HELP!!
apopiel85 said:
Hello everyone,
I'm having this problem where whenever someone calls me, even though I have them in my contacts, it only displays "unknown number", and does not show the number. When I, however, go into messenger app, it shows the correct contact details
My device is the mi 10 global version that i bought in the Netherlands, the bootloader is obviously unlocked and this is a fresh install.
ROM is xiaomi.eu_multi_MI10_V11.0.25.0.QJBCNXM_v11-10
I also tried the new MIUI 12 ROM that's out for the mi 10 and I thought it was something wrong with the ROM since its still BETA, but I have the same issue on the above mentioned ROM.
-I've already tried turning off the "make calls using WLAN" option in the sim settings and after reboot still the same issue.
-I've also tried disabling carrier check using "*#*#86583#*#*" and restarting the device, but still no luck. I've also tried re-enabling the carrier check and restarting and still no luck.
This issue is a small one but really annoying as I don't know who is calling me at the time.
Someone please HELP!!
Click to expand...
Click to collapse
I can also confirm that I've turned on all permissions associated with phone and dialer and the issue is still the same.
apopiel85 said:
I can also confirm that I've turned on all permissions associated with phone and dialer and the issue is still the same.
Click to expand...
Click to collapse
Confirmation of post #2
apopiel85 said:
Confirmation of post #2
Click to expand...
Click to collapse
I can confirm that after flashing miui_UMIEEAGlobal_V11.0.12.0.QJBEUXM_88a2514f92_10.0 I have caller id functionality, meaning that when someone calls me, their name and number pops up. But now my phone is single SIM and I need double SIM and caller id functionality.
So where is the problem???
Yes you are correct. Since the chance (calling 3G instead of calling with 4g or volte) it solved my issue. I bet it solves yours too. Its under network > mobile network> Sim that had the issue and disable calling 4g
See screenshot
I opened a newtopic and now i found this, i have the same problem to mi 10 with miui 12.0.1 global.
Nothing works for me .i checked everything but unknown caller id is here...
It was the 4g. In 3g no problem .
When they will fix it ? Does anyone know ?
I think the issue is caused due to a combination. In miui 11 there is not the problem. In a custom there is the issue. Anyway. It should be addressed to the developer's.
I am facing the same issue on a POCO X3 NFC, strangely only for one of the two used SIMs.
Deactivating "4G Calling" solves the issue, though this is not a solution but a workaround. I don't want to miss the "Enhanced 4G" / VoLTE features, so what's the deal with this problem, which seems to be a general Xiaomi issue?
You could try to use True Phone from play store, google dialer is really bad
HTCDevil said:
You could try to use True Phone from play store, google dialer is really bad
Click to expand...
Click to collapse
Doesn't have to do with the dialer, but I have already found the solution:
[GUIDE] How To Fix The "Unknown" Caller ID Issue With "4G Calling" Enabled
Wipe app cache and restart the phone. It's a known problem on android itself. It should sort itself out in time but if it doesn't just boot to fastboot and wipe cache ONLY.
Related
Hello,
I have new Motorola RAZR XT910, I bought it yesterday, phone is great, but I have problem with SMS. I can't send SMS. I recieve SMS with no problem, but I can't send. I tried with another SMS app, I installed go sms pro, and the same problem appears. Is there any solution? Please help, Thanks
donsveto said:
Hello,
I have new Motorola RAZR XT910, I bought it yesterday, phone is great, but I have problem with SMS. I can't send SMS. I recieve SMS with no problem, but I can't send. I tried with another SMS app, I installed go sms pro, and the same problem appears. Is there any solution? Please help, Thanks
Click to expand...
Click to collapse
What's baseband version?
Sent from my XT910 using Tapatalk 2
donsveto said:
Hello,
I have new Motorola RAZR XT910, I bought it yesterday, phone is great, but I have problem with SMS. I can't send SMS. I recieve SMS with no problem, but I can't send. I tried with another SMS app, I installed go sms pro, and the same problem appears. Is there any solution? Please help, Thanks
Click to expand...
Click to collapse
Is the messaging centre no. correct? it may be just something that needs to be resolved via your network, so prob best to ring your network and see if they have any solutions before concluding that it may be something to do with the phone? Hope it helps!!
I have same problem but I can't receive sms after update on 2.3.6. I tried with another radios, hard reset, another sim card but problem still exists...
and can't enter in info menu (*#*#4636#*#*)
SMS problem FIX
Hi All I recently bouth this awesome mobile,i had same problem with incoming SMS..
Here is the fix..Rplace your older sim with new ones..boom!!! you are done..
I did the same working for me now..its being a month no issues
:good:
https://forums.motorola.com/posts/376dd41c61
Here's a discussion on the SMS issue on the official Motorola forums and it seems that many of us seem to be facing and most of the time it seems to be caused by updating your phone's firmware while with your sim card still inside of your phone, and this seems to cmpletely disrupt
The way that your phone communicates with your sim card, resulting to delays in smses, I've just got a new sim card today and it does seem to solve the issue of retrieval and sending delays but I'd save my quick conclusion for a more thorough speculation Hope this helped!
justcookiesncream said:
https://forums.motorola.com/posts/376dd41c61
Here's a discussion on the SMS issue on the official Motorola forums and it seems that many of us seem to be facing and most of the time it seems to be caused by updating your phone's firmware while with your sim card still inside of your phone, and this seems to cmpletely disrupt
The way that your phone communicates with your sim card, resulting to delays in smses, I've just got a new sim card today and it does seem to solve the issue of retrieval and sending delays but I'd save my quick conclusion for a more thorough speculation Hope this helped!
Click to expand...
Click to collapse
A user posted this:
@all of you facing this sms problem
here is a workaround to get rid of the issue till motorola comes up with a convincing and permanent solution.
Step 1. remove sim from the handset (if u dont have the sms problem). it does not matter whether the sim is inside the phone or not if you are already facing sms problem as you will have to get a new sim after the update (the issue would persist with any update till you get a new sim)
Step 2. update to latest version
Step 3. perform a hard reset if updating from GB to ICS. if you are updating to battery performance bug fix on ICS (like the one from .324 to .328 AsiaRetail) only clearing the cache should suffice.
Step 4. reinsert the sim (if you never had sms problem before update). GET A NEW SIM (IF YOU HAD SMS PROBLEM BEFORE THE UPDATE)
FOR ALL THOSE WHO HAVE ALREADY UPDATED AND FACING THE ISSUE, PLEASE GET A NEW SIM AND IN FUTURE DONOT UPDATE OR RESET WITH THE SIM INSIDE THE PHONE.
PLEASE REMEMBER, THIS FIX IS NOT PERMANENT. MOTOROLA IS YET TO COME UP WITH A PERMANENT FIX SO THAT WE NEED NOT WORRY ABOUT OUR SIM.
Click to expand...
Click to collapse
Will that solve the problem? Anyone tried this?
I'm using MIUI, I can install the same version to try to fix the problem, right?
As the title says, as soon as I start a call it ends and when someone tries to call me, they get the voicemail saying that I'm not reachable and I get an SMS saying that someone has tried to call me while I wasn't reachable, but I don't get any call popup on my screen.
Tried flashing every modem firmware, wiping cache, switching from google phone to stock, turning off volte but none of those worked.
Please help me, I've been struggling with this problem for three days and it is impossible to work like this.
NoSenze said:
As the title says, as soon as I start a call it ends and when someone tries to call me, they get the voicemail saying that I'm not reachable and I get an SMS saying that someone has tried to call me while I wasn't reachable, but I don't get any call popup on my screen.
Tried flashing every modem firmware, wiping cache, switching from google phone to stock, turning off volte but none of those worked.
Please help me, I've been struggling with this problem for three days and it is impossible to work like this.
Click to expand...
Click to collapse
Check your APN settings and if necessary correct them to what your carrier says they should be. I had a similar problem and that was the fix.
If that's not it, try your SIM in a different phone if you can. You might have a bad SIM.
Heyyo, here's an APN list that might work better for you since it is updated by Google.
https://sourceforge.net/projects/lineageos-for-x2/files/Mods and Tweaks/APNs Update from Google/
hello . I got my new mi 10 before 3 days.
I synced my contacts from Gmail and I noticed that in incoming calls the caller ID is unknown .
I restored it and it was OK.
After some time (1 hour) in another call again the caller was unknown .
What I have to do ?
mihalis19 said:
hello . I got my new mi 10 before 3 days.
I synced my contacts from Gmail and I noticed that in incoming calls the caller ID is unknown .
I restored it and it was OK.
After some time (1 hour) in another call again the caller was unknown .
What I have to do ?
Click to expand...
Click to collapse
clear all data for caller an contact
Sorry i didnt undesrtand
Where can i do this ?
I think you mean to clear cache from contacst and phone apps. I did it and at the first call everything was ok. In the second call i got the unknown number again
So what i have to do ?
So it was the 4g .
Now I'm in 3g and its ok but I can't use 3g I want 4g.
When they will fix it ?
Same here
I have exactly the same problem. 4G / 5G no caller ID shown, switch to 3G (or 2G) and voilà.. Caller ID is shown. I live in the Netherlands with a Vodafone subscription. This Summer while being abroad, caller ID worked flawlessly. So it seems to be linked to the required settings for your local provider that Xiaomi somehow doesn't automatically set correctly.
But how to fix it, because it makes the Mi10 rather useless.
Disable volte will help.
Frits28 said:
Disable volte will help.
Click to expand...
Click to collapse
Yup, it work, but why VoLTE make this issue
Disabling VoLTE and VoWifi helps.
Its just one of the thousand MIUI Bugs
i have volte an wowifi actived an i have caller id working
I am facing the same issue on a POCO X3 NFC, strangely only for one of the two used SIMs.
Deactivating "4G Calling" solves the issue, though this is not a solution but only a workaround!
I don't want to miss the "Enhanced 4G" / VoLTE features, so what's the deal with this problem, which seems to be a general Xiaomi issue?
Master One said:
I am facing the same issue on a POCO X3 NFC, strangely only for one of the two used SIMs.
Deactivating "4G Calling" solves the issue, though this is not a solution but only a workaround!
I don't want to miss the "Enhanced 4G" / VoLTE features, so what's the deal with this problem, which seems to be a general Xiaomi issue?
Click to expand...
Click to collapse
Poco x3, had the same problem here. Cleared cache in the contacts and phone app and the problem was solved ever since. Another thing you can try is booting to fastboot and clearing cache ONLY.
NEVER WIPE DATA UNLESS ITS A LAST RESORT (resets phone to stock)
NEVER WIPE SYSTEM UNLESS IT IS DEAD PHONE (resets phone to toaster mode)
shivadow said:
Poco x3, had the same problem here. Cleared cache in the contacts and phone app and the problem was solved ever since. Another thing you can try is booting to fastboot and clearing cache ONLY.
NEVER WIPE DATA UNLESS ITS A LAST RESORT (resets phone to stock)
NEVER WIPE SYSTEM UNLESS IT IS DEAD PHONE (resets phone to toaster mode)
Click to expand...
Click to collapse
No, this had nothing to do with cache at all, but this:
[GUIDE] How To Fix The "Unknown" Caller ID Issue With "4G Calling" Enabled
Hi good people of XDA, Iam facing a serious issue in the Contacts app of my new Google Pixel 6.
When I call somebody and they answer their phone, the call shows as "Private number" in the Recents tab.
If they do not answer, then the contact name is shown normally, as it should.
Take a look at the screenshot here: https://postimg.cc/jL1yT1NX
All items shown as "Private" are calls that I made and they answered.
I've searched online, but i didn't find anything related to this issue. Am i he only one who is facing it?
Any insights could help a lot.
Gonik said:
Hi good people of XDA, Iam facing a serious issue in the Contacts app of my new Google Pixel 6.
When I call somebody and they answer their phone, the call shows as "Private number" in the Recents tab.
If they do not answer, then the contact name is shown normally, as it should.
Take a look at the screenshot here: https://postimg.cc/jL1yT1NX
All items shown as "Private" are calls that I made and they answered.
I've searched online, but i didn't find anything related to this issue. Am i he only one who is facing it?
Any insights could help a lot.
Click to expand...
Click to collapse
Looks like your carrier is blocking caller ID on outgoing calls or you somehow enabled it on your own. I know with Verizon I can block my number on all calls or on a case by case basis.
bobby janow said:
Looks like your carrier is blocking caller ID on outgoing calls or you somehow enabled it on your own. I know with Verizon I can block my number on all calls or on a case by case basis.
Click to expand...
Click to collapse
Hi bobby, thanks for the reply.
Caller ID is not blocked. The person that receives the call is seeing my number.
Gonik said:
Hi bobby, thanks for the reply.
Caller ID is not blocked. The person that receives the call is seeing my number.
Click to expand...
Click to collapse
Oh I get it now. That's an odd one, I can't seem to find a setting where that would change things.
Maybe an app you have is messing things up. Have you tried making a call while in safe mode?
chaimav said:
Maybe an app you have is messing things up. Have you tried making a call while in safe mode?
Click to expand...
Click to collapse
Explain safe mode please.
When you are on the the Emergency, Lockdown, Power Off... Etc screen, long press on Power Off. It will give you an option to reboot into Safe Mode.
Safe mode disables all of the apps you installed so you can see if it's an app causing the issue.
Just reboot again to get out of safe mode.
Go to settings > apps > all apps, tap on the 3 dots (upper right) and 'Show system' apps. Then try clearing cache and data for:
- dialer (phone app)
- phone storage
- contacts app
- contacts storage
Then reboot.
Not sure if that will help, but does not do any harm, it will resync all your contacs.
Hi all,
Thank you for your replies. I tried both suggestions.
I rebooted in safe mode and tried calling my wife.
The problem persisted.
I tried clearing data and cache for the apps suggested and rebooting the phone.
The problem persisted.
The strange thing while I am calling the phone of the contact is shown in the dialer. As soon as the person I am calling answers the phone their name is replaced and the dialer app shows "Private number" instead.
I am really confused!
Gonik said:
Hi all,
Thank you for your replies. I tried both suggestions.
I rebooted in safe mode and tried calling my wife.
The problem persisted.
I tried clearing data and cache for the apps suggested and rebooting the phone.
The problem persisted.
The strange thing while I am calling the phone of the contact is shown in the dialer. As soon as the person I am calling answers the phone their name is replaced and the dialer app shows "Private number" instead.
I am really confused!
Click to expand...
Click to collapse
Post it on Reddit r/GooglePixel sub. This can't be unique. I'm thinking carrier related but just a shot in the dark at this point.
bobby janow said:
Post it on Reddit r/GooglePixel sub. This can't be unique. I'm thinking carrier related but just a shot in the dark at this point.
Click to expand...
Click to collapse
Hi bobby!
Already did, almost 3 weeks ago (link). Unfortunately no reply.
Gonik said:
Hi bobby!
Already did, almost 3 weeks ago (link). Unfortunately no reply.
Click to expand...
Click to collapse
I'm intrigued. Which carrier? Do you have wifi calling you can try out?
Maybe something in permissions manager?
Hello! We have the same problem. On my wife's phone (Pixel 6), the phone writes private number for outgoing calls. There is no problem with incoming calls. Like Gonik, I tried everything, but nothing helped.
We live in Hungary and our mobile service provider is Telekom.
Carrier: Cablenet
Wifi calling: not supported
My next step is to try a sim card from a different carrier.
ChrYslerHUN said:
Hello! We have the same problem. On my wife's phone (Pixel 6), the phone writes private number for outgoing calls. There is no problem with incoming calls. Like Gonik, I tried everything, but nothing helped.
We live in Hungary and our mobile service provider is Telekom.
Click to expand...
Click to collapse
I am relieved that I am not alone! At the same time, I am sorry your wife is going through the same problem.
Hopefully Google will acknowledge it soon.
Gonik said:
I am relieved that I am not alone! At the same time, I am sorry your wife is going through the same problem.
Hopefully Google will acknowledge it soon.
Click to expand...
Click to collapse
Thank you!
Yes, it would be nice to fix it because the error is pretty frustrating. And on top of that, she got the phone from me as a gift.
Omg, I am not alone. So I bought unlocked phone in USA, and I am using it in Serbia (Europe) on mts network. ChrYslerHUN is in neighboring Hungary, so it could be related to usa/europe differences and European carriers.
But still, I have never seen anything like that, and it is quite frustrating. What does outgoing calls have to do with carriers. Your phone. should know which numbers you dialed, right.
Gonik said:
Carrier: Cablenet
Wifi calling: not supported
My next step is to try a sim card from a different carrier.
Click to expand...
Click to collapse
Or place your sim in a different device.
I'm having the exact same issue. Not only me, my wife also has a Pixel 6 and is experiencing the same problem. I've searched in Google but only found a couple of posts in Reddit and this one. Has anyone found a solution for this? It's kind of annoying. I'm from Spain.
Happy New Year to Everyone!
In the meantime, I installed another dialer application that can also record calls, so the problem is partially resolved, as it shows the called party properly during recordings. Regardless, it would even be nice to have an official fix for the bug.
The dialer application name is: ACR Phone
ACR Phone - Apps on Google Play
Privacy respecting phone dialer app with SIP and call recording support
play.google.com
Hi everyone,
I'm having an issue with my device since yesterday. I wanted to make calls but as soon as I try to call someone I was getting "couldn't connect message"
I thought that it's maybe something to do with the carrier but i restarted my device, and after the restart I saw that I now only have 4g, and not 4g+ displayed, and still got the couldn't connect message then trying to call anyone. When switching to 3g/2g in settings I was able to call, and I was also able to receive calls even when on 4g.
My internet is working fine over mobile data, there were no issues with it.
Also, VoLte icon is being displayed all the time, thatdidn't go away.
At some point yesterday I was able to make calls over 4g again, but never regained the 4g+ and a few calls dropped after 5-6 minutes of talking.
I tried a SIM card from a different provider, but still see just 4g, and not 4g+
So I am not sure what could be the issue anymore.. Did anyone maybe encounter something similar after this last update? Maybe that's the issue. I don't know if I should consider suspecting a hardware issue because internet works fine all the time.
Clear system cache, clear sim toolkit data, and do a network reset.
See if that gets it...
blackhawk said:
Clear system cache, clear sim toolkit data, and do a network reset.
See if that gets it...
Click to expand...
Click to collapse
Thanks for the tip!
I actually tried doing all of that and nothing was helping.
At the end I changed the CSC back to my stock one (TOP) and 4g+ is back.
I have no idea why this happened because I was using BTE csc for months and everything was ok. I'm just glad that it's not a hardware issue.