I've spent the last week in the phone with at&t trying to get my sim card to work. They said they don't know what the issue is. Sometimes I can still make calls, other times i can't. Same with texting. Any advice or suggestions is greatly appreciated.
@[email protected]
IMHO they are obligated to help you fix the problem, especially if your phone is part of your subscription with them. At worst, they may end up sending you a new device if they fail to identify the reason of your problem.
BTW: A SIM-card is a piece of plastic loose contact with the applied electronics is not possible. So I'm pretty sure NOT the SIM-card is the culprit.
What is IHMO? Im so sorry but when it comes to this stuff I'm as dumb as a box of rocks!
Related
For anyone who's interested in making the SIM on their x7500 hot-swappable - like the Kaiser -and perhaps hasn't been sure whether to try it or not, the fiddly little clip that goes over the SIM card and which cannot be opened without removing the battery CAN be taken off with a little careful persuation and agitation.
It has no effect on the sim (which is held in place perfectly well by friction) and makes me wonder why HTC put it there in the first place.
I have been using my handset with this mod for about a month now, swapping sims between my normal handset and the Ameo with no problems whatsoever. The clip can easily by reattached in the event of a sale or warranty repair.
Upon hot swapping you have to deactivate and reactivate the via the Comms manager et voila!
Pictures attached.
Leon
yep i been using it like this for about 3 months now as well
it works really well...
although the sim for me was a bit hard to get out each time so i took a knife and cut a little groove in the sim card so i could get my nail into it
thanks for your point!! good idea!
leoni1980 said:
For anyone who's interested in making the SIM on their x7500 hot-swappable - like the Kaiser -and perhaps hasn't been sure whether to try it or not, the fiddly little clip that goes over the SIM card and which cannot be opened without removing the battery CAN be taken off with a little careful persuation and agitation.
It has no effect on the sim (which is held in place perfectly well by friction) and makes me wonder why HTC put it there in the first place.
I have been using my handset with this mod for about a month now, swapping sims between my normal handset and the Ameo with no problems whatsoever. The clip can easily by reattached in the event of a sale or warranty repair.
Upon hot swapping you have to deactivate and reactivate the via the Comms manager et voila!
Pictures attached.
Leon
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Very nice tip!
Why not simply get an extra sim card though? In my case that costs 18 euro.
patrickl said:
Why not simply get an extra sim card though? In my case that costs 18 euro.
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define what u mean by an 'extra sim card'. I have a specific number with an attached data tarif which I want to use with my n95 and also my ameo (when im not out and about) are you talking about a pay as you go sim card, a new tarif or some kind of 'spare' sim as I was not aware that I could get a clone sim card.
leoni1980 said:
define what u mean by an 'extra sim card'. I have a specific number with an attached data tarif which I want to use with my n95 and also my ameo (when im not out and about) are you talking about a pay as you go sim card, a new tarif or some kind of 'spare' sim as I was not aware that I could get a clone sim card.
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I think the marketing term is "Duo SIM". It's a clone of the original SIM. Some companies give one for free (IIRC Vodafone).
You can use only one at a time though (you have to switch the phone you don't use off).
i'm on t-mobile uk and they certainly don't offer this service. I'd be interested to know how i could clone my sim though, since my reasons are entirely legitimate. Does anyone know if this can be done or if it's allowed?!
there's a reason you can't just pull the simcard out; and it's because the radio *really* doesn't appreciate it and generally speaking, it shouldn't be done.
that said, there's all likelihood that it won't matter anyway.
do you feel lucky, punk?
leoni1980 said:
i'm on t-mobile uk and they certainly don't offer this service. I'd be interested to know how i could clone my sim though, since my reasons are entirely legitimate. Does anyone know if this can be done or if it's allowed?!
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That's strange. I'm on T-Mobile in the Netherlands and they do have this. It's sold in the T-Mobile shops or through customer service.
patrickl said:
That's strange. I'm on T-Mobile in the Netherlands and they do have this. It's sold in the T-Mobile shops or through customer service.
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I would also be very interested in this in the UK, but I've never come across it.
If anyone knows any better, please let us know.
Alternatively, is it possible to 'clone' my sim? Or maybe ask for a replacement sim for my 'faulty' one, and then use both... not at the same time, obviously.
Pantaloonie said:
I would also be very interested in this in the UK, but I've never come across it.
If anyone knows any better, please let us know.
Alternatively, is it possible to 'clone' my sim? Or maybe ask for a replacement sim for my 'faulty' one, and then use both... not at the same time, obviously.
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T-Mobile UK used to offer this service, back when it was One2One, but to Business Users only. The benefits were that people could have a SIM in their mobile and one in their car phone, however for two reasons it was stopped. Firstly the car handsets never really took off, and secondly and probably more obviously security reasons.
As far as I'm aware, the other UK networks are of the same standing.
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Also, if you clone your card and the network detects two users, it will disable one of the sim cards. (In theory anyway - I don't know if people have created a "workaround")
jmdrizen said:
Also, if you clone your card and the network detects two users, it will disable one of the sim cards. (In theory anyway - I don't know if people have created a "workaround")
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Indeed, T-Mobile says you need to switch one phone off. Otherwise the first phone logged on will stay logged on. Which is unfortunate. You'd wish the phone you have with you to get the connection even if you forgot to switch the other one off.
I still have to go pick mine up, so I don't know exactly how it works. They did tell me that I will get 2 new SIMs. Not sure why, but that might be an indication that you cannot simply clone any SIM.
Duo SIM
Enquired with T-Mobile in the UK... They don't do the Duo SIM. Very annoying. I remeber that back in Holland every provider (used to) do them; car phone & mobile. My dad had one (eh... two?). Does anybody know if it's possible to clone a USIM?
I have an Ameo (Athena), an M3100 and a laptop with a UMTS card built in, so I could do with not having to swap SIMs every time... SIM is getting a bit worn...
Hello,
A HTC Hero phone I bought from eBay arrived today.
It's said to be a recent replacement for a phone the owner bought from Orange 6 months ago. I got it for my daughter to take to Canada and I guess it will need to be unlocked for this purpose.
I'm a newbie but I've done some reading here over time, which encouraged me to go for this model of phone.
A recurring cautionary tales has been that bricked phones often get sold on, so I want to test the phone for functionality.
The phone seems to be charging ok and switches on fine.
I put my wife's Orange PAYG SIM into it, in the hope of checking phone function but there's a SIM icon with a red X showing on the display from time to time.
Is it that the Orange PAYG SIM is unsuitable for this phone or is it more likely to just be badly inserted or have dirty contacts?
Regards,
Mike
Firstly Orange UK phones are known to have issues unlocking for use on other networks, but its not impossible.
Secondly ensure the sim is locked into place as it can come loose causing sim errors.
An Orange SIM not working in an Orange handset?!
As Lenny already said,... make sure the metal catch that secures the SIM is flicked as far as possible to the left once your SIM is inserted.
If this fails, you'll need to double check it with another Orange SIM.
Hopefully your phone hasn't been reported lost/stolen,... but if it has and you paid by Paypal or your creditcard on ebay then you should have something to fall back on.
P.S... It shouldnt make a difference if the SIM your trying is on contract or PayAsYouGo. If the SIM your trying is working fine in your wife's handset but not in the Hero then it sounds like the HERO maybe dodgey!!!
Thanks for the replies Lennyuk and ddotpatel.
The SIM came good after a few cleanings, polishings and some extra care in fitting, as suggested.
I did check here on the forum last week that the Orange SIMlock could be removed. It does seem to be something of a multi-step process and other network SIMlocks may be a lot easier but I got the clear impression that it could be done fairly easily for a few quid.
I suppose any used phone that comes up for sale could potentially be stolen, eBay goods being no exception. I'll be quite surprised if it is though.
Is there a database of stolen phone serial # that can be checked?
Regards,
Mike
The only way I know of to check if its in be black listed is to either contact the police or the carrier, but obviously if it has been blacklisted then they will know you have stolen goods and will take them away from you.
Fortunately, I'm such a friendly and innocent looking chap, I'll probably get time off for goog behaviour.
Regards,
Mike
MickyLuv said:
Fortunately, I'm such a friendly and innocent looking chap, I'll probably get time off for goog behaviour.
Regards,
Mike
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the innocent ones are the ones to be wary of
I've had my tank of a phone for near to two years, and the only thing to give me issue is the micro USB plug for charging. However a month ago I stopped receiving text msgs, so I did what anyone would do. Factorory restored it, and still no go. Next step was taking it down to the At&t store, they switched out the sin card, and even tried putting my sin in another phone, and it still didn't work. Then the store staff, and I spent 3 hours going through "techsupport" for them to reset the account. It worked for three days.
Needless to say cycle of it works for a few days, and then doesn't is getting on my nerves. "Techsupport" is now saying it is my phone is the issue. Now considering everything else works on the phone(charging us iffy), and I can send texts. I don't see how this is a issue with my phone, or something that I should have to deal with three days a week.
Anyone know what might be causing my issue?
Thanks
Hey, two general steps for troubleshoot:
- Try another SIM in your phone
- Try to send a text message to yourself with your SIM (even in your phone as in another one), with the delivery report checked
Ask the vendor of mobile company to provide you a new SIM cloned from your original
Hope that helps
my phone is having telephony issues...data works fine *most of the time* (sometimes drops on AOKP / AOSP Roms) but calling out and texting people is a guessing game to see if it will say SENDING for 5 minutes before giving me the expected and dreaded window, "message could not be sent"
This happens on all custom ROMS and even on the stock Vigor HTC sense ROM. Im S-Off too. Running Newts HTC OnE xXx Sense 4.1 ROM.
The SIM card i'm using in my Rezound now was previously in my (now motherboard DOA) Thunderbolt and is almost 2 years old (got the T-Bolt a month after it came out)
I bought the Rezound used and the guy wanted to keep his SIM. So I don't have a spare one.
I'm thinking after 2 years the SIM card is going out and needs to be replaced..(if you think the problem is caused by something else please let me know!)..but here is a few things I need to know before calling Verizon.
1. First off. CAN I DO THIS?
2. WILL activating a new SIM card in the old SIM card's place TAKE AWAY MY UNLIMITED DATA?. (This is the biggest factor here)
3. will activating a new SIM change my contract or put me on a new billing plan? (same as previous)
Thanks for all your help!...I don't trust calling Verizon because they will tell me anything to get me off my old plan. Once I'm properly informed. I will take the necessary steps to solve this problem
SIM cards are free and don't affect your contract in any way. There are some problems that sending you a new SIM is an early step in the standard troubleshooting procedure.
shrike1978 said:
SIM cards are free and don't affect your contract in any way. There are some problems that sending you a new SIM is an early step in the standard troubleshooting procedure.
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So they can activate it without changing my contract or taking away my unlimited data? and should I switch to a stock ROM before I call verizon?
Sent from my ADR6425LVW using xda premium
That would be the "safe" way. That way if they ask you to do any specific troubleshooting, you don't have to worry about faking it.
shrike1978 said:
That would be the "safe" way. That way if they ask you to do any specific troubleshooting, you don't have to worry about faking it.
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I called Verizon Tech Support...and the woman it sounds like a "service issue" and the SIM card is part of the "service" ...and she said that would not change my contract at all. She ordered me a new SIM card and it should arrive at my house on Wednesday. (but most likely it will be delayed till Thursday because of Sandy)
I don't know if this idea applies, but it's worth looking into or maybe someone who knows more than me can comment but I know that on my iPad, when I loaded too many apps on it and didn't leave any 'room' for apps to operate, the iPad acted the same way as you've described.
I'm wondering if maybe the SD card you're using, is at or near its limit and if apps on Android phones act in a similar manner? Please check and let us know how much free space you have on your SD card.
The other thing it could be is oxidation on contacts within your phone. You mentioned that you've had it for a couple years. When you take the battery cover off, you can see several little gold contacts that connect to your battery cover which is the location of the antenna. If the contacts are corroded even the smallest amount, the impedance of the connections could be enough to degrade antenna performance. It would be difficult to see. You might want to try another battery cover if you have one, and see if that helps?
Hello XDA,
I am in a bit of a sticky position. I have a Sony Xperia Z2 D6503. I purchased the phone from a 3rd party seller on Amazon. The purchase was made around 3 months ago. With the £350 purchase i got standard earphones, charger and original box with the phone. The best thing the phone came with and i assume came with every Sony smartphone is a 2 year warranty.
This warranty entitles me to give the phone back and they repair the problem. Problems only being something i could not have caused, like overheating motherboard.. Or whatever.
The problem i have is my phone wont allow me to use any SIM card. It did when i first got it then after a couple of weeks the phone stopped sending or receiving phone calls and text messages . The weird thing is the 3G internet still works when i have my SIM inserted in the phone.
I obviously got worried and started searching why it happened & how can i possibly fix this. The research i done gave me the conclusion of my phones IMEI is blocked. So straight away i contacted Amazon and they gave the money back and i still have the phone (strangely)
I am now wondering weather i can use my Sony warranty and see if they will repair the phone even though it may be blocked. I have found out that i will not get in trouble as i have legit receipts that show i bought this phone before it was blocked and i have a reasonable reason why i have it.
Would Sony repair or replace my phone even if the IMEI is blocked? Considering the phone is in warranty and i have receipts to prove the purchase.
Please can you give me other possible solutions to this annoying problem.
Kind Regards,
HaroonZ2
I don't see why you shouldn't go for it, the alternative is to end up with an expensive media player.
But hasn't the seller contacted you yet? I find this pretty strange, but there's no reason to have any legal troubles if the third party didn't do anything about it.
catalin.v said:
I don't see why you shouldn't go for it, the alternative is to end up with an expensive media player.
But hasn't the seller contacted you yet? I find this pretty strange, but there's no reason to have any legal troubles if the third party didn't do anything about it.
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The people I bought the phone from stopped replying over Amazon. So as policy amazon had to repay the money. However, they don't care what I do with the phone.
That's what I had in mind. I have a great media player. And £350. But imagine if I had a working sony Z2 and £350. You can't blame me for trying..
Cheers
Go to Sony and tell them about your problem, you've got nothing to lose.
Your point is valid, you've done nothing wrong, and even if they refuse to repair it on warranty, you get to keep the phone.
catalin.v said:
Go to Sony and tell them about your problem, you've got nothing to lose.
Your point is valid, you've done nothing wrong, and even if they refuse to repair it on warranty, you get to keep the phone.
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Yeah, I guess.
Cheers
Have you tried going to Settings> Wireless & Networks > More...> Internet settings (Download settings for internet and MMS). Also SIM cards do fail from time to time. I would get another from your carrier and then check that your APN settings are correct.
TailsNeon556 said:
Have you tried going to Settings> Wireless & Networks > More...> Internet settings (Download settings for internet and MMS). Also SIM cards do fail from time to time. I would get another from your carrier and then check that your APN settings are correct.
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Yes, this was one of the many things I have tried. Ive even considered changing the IMEI.. But I won't.
I have ran in to a dead end with this problem.. It seems like there is not much more I can do apart from taking a risk and giving it too Sony.
Cheers,
Haroon
I have a warranty concern as well, though it isn't an issue with a blocked IMEI.
I tried to pull out the sim tray today and it got stuck and in my frustration (and having no other solution) I used tweezers to pull it forcefully out. Pretty sure it got stuck on the contacts of the MB and bent them, since the tray won't go back in now. Now I can see this as kind of my fault, but not really right? I didn't do anything to make it get stuck and I'm not sure how else I'd have been able to access the sim slot. I obviously won't tell them I forced it out, but any chance they'd fix it on warranty?
hanano17 said:
I have a warranty concern as well, though it isn't an issue with a blocked IMEI.
I tried to pull out the sim tray today and it got stuck and in my frustration (and having no other solution) I used tweezers to pull it forcefully out. Pretty sure it got stuck on the contacts of the MB and bent them, since the tray won't go back in now. Now I can see this as kind of my fault, but not really right? I didn't do anything to make it get stuck and I'm not sure how else I'd have been able to access the sim slot. I obviously won't tell them I forced it out, but any chance they'd fix it on warranty?
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I'm sure they'll charge you for that.
They consider these type of fault, as user misuse.
mariosraptor said:
I'm sure they'll charge you for that.
They consider these type of fault, as user misuse.
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Yes that is something you will have to pay for. Like I said, Sons free warranty deal is only applied when the phone has an internal or external fault cased by the phone itself. Something a consumer damaged breaches the Sony warranty. Therefore you would have to pay some fee.
I don't know what you would pay; it may be something like a charge for sony looking at the phone then extra charge for it to be repaired.