I've had my tank of a phone for near to two years, and the only thing to give me issue is the micro USB plug for charging. However a month ago I stopped receiving text msgs, so I did what anyone would do. Factorory restored it, and still no go. Next step was taking it down to the At&t store, they switched out the sin card, and even tried putting my sin in another phone, and it still didn't work. Then the store staff, and I spent 3 hours going through "techsupport" for them to reset the account. It worked for three days.
Needless to say cycle of it works for a few days, and then doesn't is getting on my nerves. "Techsupport" is now saying it is my phone is the issue. Now considering everything else works on the phone(charging us iffy), and I can send texts. I don't see how this is a issue with my phone, or something that I should have to deal with three days a week.
Anyone know what might be causing my issue?
Thanks
Hey, two general steps for troubleshoot:
- Try another SIM in your phone
- Try to send a text message to yourself with your SIM (even in your phone as in another one), with the delivery report checked
Ask the vendor of mobile company to provide you a new SIM cloned from your original
Hope that helps
Related
Hi, I found an Xperia Mini Pro a couple months back and while owning a HTC Legend, I am quite fond of this mobile.
However the previous owner didn't put much info such as home number or something similar for me to return It so I kept it.
Now one month after that I was unable to make/receive calls or send text messages on that Xperia X10 mini pro. Due to not having some kind of an insurance for the phone, I took it to 3 Mobile shops that claimed that they could "open" the phone and remove this lock.
The prices were different but It didn't matter but none of them were able to fix the phone.
One claimed that the phone was open for two days and fully functional but when I retrieved it, the shop clerk told me that It got disabled again.
So now months later and this phone in my drawer collecting dust, Is there any way to fix this phone?
Custom roms don't seem to do the trick.
I have tried to change the sms communications settings via a hidden menu but nothing.
I still have the old sim card from when I first found it, If it can be of any use now.
Thanks for reading and I hope there is a way to fix this phone.
Seems that your phone IMEI is blacklisted on your operator (maybe due to a request by original owner).
Since there's no easy (and legally) way to change IMEI and you don't have the bill of sale, I don't think you can put your phone online again.
Call your operator and inform you found a phone. Maybe they can find the owner for you and you'll make someone happy.
Regards
pankaka said:
Hi, I found an Xperia Mini Pro a couple months back and while owning a HTC Legend, I am quite fond of this mobile.
However the previous owner didn't put much info such as home number or something similar for me to return It so I kept it.
Now one month after that I was unable to make/receive calls or send text messages on that Xperia X10 mini pro. Due to not having some kind of an insurance for the phone, I took it to 3 Mobile shops that claimed that they could "open" the phone and remove this lock.
The prices were different but It didn't matter but none of them were able to fix the phone.
One claimed that the phone was open for two days and fully functional but when I retrieved it, the shop clerk told me that It got disabled again.
So now months later and this phone in my drawer collecting dust, Is there any way to fix this phone?
Custom roms don't seem to do the trick.
I have tried to change the sms communications settings via a hidden menu but nothing.
I still have the old sim card from when I first found it, If it can be of any use now.
Thanks for reading and I hope there is a way to fix this phone.
Click to expand...
Click to collapse
so.... let me get this straight.....
u FOUND a phone that wasnt yours?? and you just... started using it????
Did you happen to think "hmmmm maybe someone's lookin for this baby somewhere...." ??
Call the operator and try to return the phone.. after that, bury ur head in shame!
EDIT: and u had the nerve to ask xda for help!
This is my first post, so I apologize if I forget anything. I did search for this question but couldn't find any threads related to this issue on this phone.
The short version: My phone sometimes doesn't respond to incoming calls. Outgoing calls work fine. I don't get missed call notifications and it takes hours to get voice mail notification. This is not a constant problem, if I reboot the problem goes away for a while. The length of time varies, but in less than a week, I'm back in this state.
The longer version: I got this phone at the end of November 2011. I started writing apps on it right away. I think it was in January that I first noticed that I was getting voice mails without missed calls. I went into the AT&T store and told them what I was seeing. They switched out the SIM card and told me to see if that fixed it. It didn't. I contacted AT&T tech support twice and they said they reset the notifications for my phone on their end. The problem persisted. A few days ago, I exchanged my phone for another unit. Now this unit is doing the same thing.
I have the smallest data plan, so I keep the packet data off most of the time.
I'm a software engineer working mainly in Windows Mobile, but seeing the popularity of Android, I wanted to get some experience in that, too. I've only been writing Android apps for a few months in my free time, so I don't have a lot of experience, but I can't imagine that the little apps I'm writing are causing this.
AT&T claims to have never heard of this before. How do I fix this? Please help me, XDA-Developers, you're my only hope.
Samsung Galaxy S2 from AT&T
Stock ROM
What other information can I provide?
Thanks!
Eric
You are not alone, m8.
It has happened to me all the time, I mean once in a while, never go away.
Since all call weren't really important, I just ignored.
Note: it happened on all of my phone from candy-bar style to flip-fone to smart phone.
Att is very likely screwing you. Don't trust those guys, they do lie...
Just like the title says. Im on att and used the twrp recovery The all in one kit. Everything on my phone is working fine . I'm posting on it right now(through WiFi) but after I did everything yesterday my phone keeps giving me the no SIM card error. It's happened about 5 times now and I have to restart the phone 2-3 times for it to work fine again . Any idea?
Silly request, but have you popped out the sim card from the top of the phone and checked for dust/bad connection?
st32781 said:
Silly request, but have you popped out the sim card from the top of the phone and checked for dust/bad connection?
Click to expand...
Click to collapse
Yes I have..not as silly as it sounds because it's usually those easy things that fix it..but it didn't..still does it every day at least twice since it's been rooted. I just restart the phone when it does it till I figure put what it is .
I think I would try a triple wipe with a clean install
sent from my HOX+ running Illuminati
socal_av said:
Just like the title says. Im on att and used the twrp recovery The all in one kit. Everything on my phone is working fine . I'm posting on it right now(through WiFi) but after I did everything yesterday my phone keeps giving me the no SIM card error. It's happened about 5 times now and I have to restart the phone 2-3 times for it to work fine again . Any idea?
Click to expand...
Click to collapse
Yeah I've had the same issue a couple times. Popping it in and out seemed to get rid of the error for me, but this morning I woke up and it looked like my phone had lost signal at some point in the middle of the night and not regained it (so basically the same thing as a no sim error) but I never got a no-sim error.
On one occasion, before I popped it in/out, I got the error 3 times w/in a ten minute span while I was on the phone with someone.
Strange juju.
beatmastermcfly said:
Yeah I've had the same issue a couple times. Popping it in and out seemed to get rid of the error for me, but this morning I woke up and it looked like my phone had lost signal at some point in the middle of the night and not regained it (so basically the same thing as a no sim error) but I never got a no-sim error.
On one occasion, before I popped it in/out, I got the error 3 times w/in a ten minute span while I was on the phone with someone.
Strange juju.
Click to expand...
Click to collapse
Ya sounds like the same issue..just flashed the custom Rom that hansoon posted in the development page and I haven't had it happen yet. So we shall see.
So this still keeps happening about 5-10 times a day...cleaned out the SIM card tray and nothing works. Tried stock Rom and the 2 roms available for att and nothing..
I'll take it in Saturday when I'm off work and just ask for a new phone . Anyone else having this issue or did I just get Bad one. Seems like everyone is having issues with the Bluetooth and WiFi while I'm having this and not those issues.
It just happened again as soon as I did my last post. Check out the screen shot
I have also had this happen to me a few times. The first couple times I would just reboot. This last time I popped the sim out and re seated it and I haven't had the issue since.
Seeing that this looks to be only an AT&T issue, could it be due to poor quality SIM cards?
Any correlation with LTE vs. non LTE SIMs?
I'm on AT&T and rooted on thanksgiving. Last Tuesday it happened and reboot worked then Friday night it happened again. Reboot didn't work at first and I wasn't at home so I didn't have the tool and couldn't find anything to do it. After 3 reboots and some serious shaking of the phone (which probably didn't do anything) it finally worked.
It just happened again to me. Phone was lying on the table for a while was fine when I set it down and about 30-45 minutes later when I checked the time it said no SIM. When I get home I'm going to take it out and clean it and see if I can figure it out.
Never Die!
I've had this issue a few times myself. I took my SIM card out and cleaned everything and have yet to have it happen again
Dangerously said:
Seeing that this looks to be only an AT&T issue, could it be due to poor quality SIM cards?
Any correlation with LTE vs. non LTE SIMs?
Click to expand...
Click to collapse
i'm not rooted yet but it seems I've had it for a while now even got a new sim card. it got worse popped it out. turns out it wasnt on the sim tray securely. it's easy to do as the sim card doesn't sit flush. you just got to cram it on the trey without breaking it. and carfully slide it in your phone. havent had it since it happened about 6 times yesterday. oh and you dont have to restart the phone. you can simply put it in airplane mode and it wil come back
Hapens to me on my telus device running maximus. Gonna try a reseat first turn rom change if reseat is useless.
Sent from my HTC One X+ using xda premium
I took my SIM put this morning and blew it out and repositioned it and put it back in. The issue hasn't happened again since Saturday morning so we shall see what happens
Never Die!
One X+ vodafone romania - untouched
after ~ 6 days, it started yesterday. several times in like 3 hours, and again this morning and this afternoon
really love the phone, and i don`t wanna send it back yet. still have few days till i can return if the problem persists
I think this probably has to do with the sim card being properly seated in the tray securely and then carefully placed into the phone as noted above.
The reason I say this is because I ordered my HOX+ from Walmart Wireless and when I received it the 'paper' around the phone was ripped at the top by the sim card tray and they had already removed the tray and inserted the new sim card for me.
At the time I thought it was kind of odd that they bothered to do that. Mainly because most people are more than capable of putting a sim card into a little tray and placing it in their phone. Also, there is a little key inside the box meant specifically for opening the sim tray.
However, reading about the various issues some of you have had, I feel I have a pretty good understanding of why they do that with HTC phones. At least the HOX+ anyway.
The thoery is that they've probably had a number of them returned for this exact issue, so they found that by carefully placing the Sim in themselves they can avoid unnecessary returns.
Of course this is just my theory, but, it makes a lot of 'sense' to me, lol. One thing to note is that you might want to try and file off the little bumps that form on the edges of the sim card. They are left over from the area where it is attached to the bigger 'business card' thing that surround a new sim card. No idea if that will help, but, it is very unlikely to cause any problems if you try.
Anyways, kinda long, but, hopefully helps some of your to get yours seated just right. Had my phone about two weeks and I've not yet seen the issue.
well no matter what i did it kept happening. I called att and they transfered me over to warranty. They sent me a new phone and i received it this last tuesday. I rooted it That night and im on the Blackout rom for att. No issues as of yet. we will see.....
So, I've been having an issue with sending SMS messages on my S3 for awhile, and Verizon determined that it was an MIN collision issue from an S3 I had stolen last fall. Basically, I can't send text messages at all, and it's been this way since February. I tried network reset, top tier tech tickets with VZW, phone reset, ROM wipe, new SIM card, etc. Nothing worked. So Sunday I call, and the guy told me the antennae on the S3 was buggy, and that maybe the new MIN on the network wasn't downloading to the phone right. SO, he tells me that he can send me a new (in the original manufacturer's packaging, not refurbished) S4 as a replacement since I'd tried everything else. Even though it had a locked bootloader, I agree, as I really want my texting back. I received it not an hour ago, and it's a refurbished model, not even in the original f**king box. So, my question is, does Verizon still have new S4 devices to send out? If they do, do I have a valid reason to call and complain since what I was told on the phone, on a recorded call, is different from what I actually received? Thanks in advance for all help
Vorfidus said:
So, I've been having an issue with sending SMS messages on my S3 for awhile, and Verizon determined that it was an MIN collision issue from an S3 I had stolen last fall. Basically, I can't send text messages at all, and it's been this way since February. I tried network reset, top tier tech tickets with VZW, phone reset, ROM wipe, new SIM card, etc. Nothing worked. So Sunday I call, and the guy told me the antennae on the S3 was buggy, and that maybe the new MIN on the network wasn't downloading to the phone right. SO, he tells me that he can send me a new (in the original manufacturer's packaging, not refurbished) S4 as a replacement since I'd tried everything else. Even though it had a locked bootloader, I agree, as I really want my texting back. I received it not an hour ago, and it's a refurbished model, not even in the original f**king box. So, my question is, does Verizon still have new S4 devices to send out? If they do, do I have a valid reason to call and complain since what I was told on the phone, on a recorded call, is different from what I actually received? Thanks in advance for all help
Click to expand...
Click to collapse
They probably do, but very few amounts. They probably needed more space for the S5. You could call them and complain that a Verizon Rep told you that you would get a new S4 from them. Unless the rep lied, or he didn't say that you would get a "new" S4, Verizon can't really deny your claim.
Has anyone else experienced issues with wifi turning itself off? It seems to do so at random times throughout the day, sometimes even 30 seconds after turning it on, while my daughter it's watching YouTube, or while I'm surfing the internet.
I have been using automagic to turn it back on, but it's annoying when I'm on the internet and a page fails to load since the wifi suddenly disconnected itself.
I have disabled all the T-Mobile settings under diagnostics, and enable wifi while the screen is off, but it didn't fix the issue. I have factory reset the device, and even on setup it disabled itself 3 times while trying to setup. I don't use data, so I stick with wifi for receiving emails, which is why I want it always on.
Anyone else? If it's normal for this phone, I'll just suck it up and deal with it, otherwise I'll send it off to LG, but wanted to check with folks here, first.
I ended up contacting LG and shipped the phone to them this afternoon.
me too
Mine does this too and is also a T Mobile variant. Was hoping someone here would have a solution. I bought mine used, so no point in trying to send it back to LG though. Did you by chance download the MM update? Wondering if there's something T mobileish that doesn't play well, but I doubt it.
Just a thought..make sure there aren't any of the options turned on under "Smart Settings" in the settings menu. Some of the options turn off/on Wifi when you are in a specific location.
Tileus said:
Mine does this too and is also a T Mobile variant. Was hoping someone here would have a solution. I bought mine used, so no point in trying to send it back to LG though. Did you by chance download the MM update? Wondering if there's something T mobileish that doesn't play well, but I doubt it.
Click to expand...
Click to collapse
I did take the MM update. Unfortunately I've sent the phone in to LG two times for this issue, and they still haven't fixed it. Just got the phone back today, and sure enough, the wifi turns off after a few minutes. It even turns itself off a few times when going through the activation process. I'm pretty sure this is the last time I will by an LG phone.
I just called LG to request another shipping label. He asked the obligatory, "have you pulled the battery and put it back in, factory reset the device, or anything else that has nothing to do with your issue?". I just don't understand why they have no quality control. The first time they replaced the camera and said it fixed the wifi issues. The second time they did replace the bluetooth and wifi module, but again, they didn't even check to see if it was resolved.
I asked the LG rep how to get the issue resolved, and he said I'll have to ship it back to them. What good it will do to ship it out a third time, I don't know. This is getting really irritating.
KingVeto said:
Just a thought..make sure there aren't any of the options turned on under "Smart Settings" in the settings menu. Some of the options turn off/on Wifi when you are in a specific location.
Click to expand...
Click to collapse
Thanks for the idea, but nothing turned on there.
Turns out that if I take my sim card out (Lycamobile, a MVNO running on T-Mobile's network), I don't have trouble with the wifi turning off, at least not yet after 6 hours. I'll try putting my sim card back in and see if the issue comes back, then try an unactivated T-Mobile sim card.
I'm guessing LG could never repro the issue.
Didn't matter which sim card I used, the wifi would turn itself off. Since it didn't seem to happen when no sim card was present, it makes me wonder if it was software related. I couldn't find anything, and nuked all the permissions to the T-Mobile apps, but it was still broken.
Off to LG for the third time. The normal LG customer service says they only do ground shipping for repairs, but the supervisor was able to get me an overnight label when I asked for faster shipping, so that helps. I also asked for a new (or refurbished) phone, but he said that was up to the repair technician.
Just got the phone back today. LG can't fix the device, yet they refuse to replace it. I've sent it in 3 times, and the issue is still not resolved. Turn on wifi, find and start to download an app, and it says no connection. Look, and the wifi is back off. Or YouTube. Or browsing the internet. Or doing nothing at all. Just turns itself off.
I get the phone back for a day, and immediately send it back in. Supervisors are useless - the only thing they can do is get you overnight shipping instead of ground. But the repair facility won't acknowledge it for two days after it arrives when it's overnight shipping.
Sick and tired of LG. LG says there is nothing they can do if the repair facility deems that it's fixable. They won't send a new or refurbished phone. The only course of action I have, per two supervisors, is to send it back in, and there is no other way. And the repair facility doesn't test to make sure their fix actually addresses the problem. No quality checks whatsoever. What a worthless company.
Sent back a fourth time, and just received it back after waiting another two weeks. Each technician just replaces the wifi/Bluetooth module but doesn't bother checking to see if the issue is fixed, which it's not. What's worse, is this time it looks like the phone has been dropped. I sent an almost brand-new phone to them (no scratches or blemishes), and now the metal bezel on one of the sides is all scratched up.
Waiting for a call back from yet another supervisor. My BBB complaint just has a response saying, we see that it was shipped back to you. They didn't even read the claim. Typical LG. I guess it's from corporate all the way down the chain. But if your superiors don't care, why would the underlings?
No more LG phones for me after this. These games are ridiculous, and it keeps getting worse (now my phone is all scratched up).
Received the phone back after the 5th "repair". Same issue with the WiFi, and the scratches on the bezel weren't addressed. BBB case was closed automatically after a week, despite them saying I had 10 days to respond.
I had thought about rooting and uninstalling the T-Mobile bloat before sending it to them for the third time, but figured I'd give LG another chance. I should have just done it, as removing all T-Mobile apps fixed the issue. Merely nuking the permissions from the apps had not previously done the trick.
Now I just have a scratched up phone, which I think I'll just live with rather than risk LG messing up something else, not to mention that rooting voids the warranty.