EMUI 10 update bricked my phone ): - Huawei Mate 10 Questions & Answers

Hi, i was in my pc when i got the emui 10 update notification, i tried to install it and the update reboot my phone, the phone rebooted to eRecovery and when i try to connect to wifi to download the firmware says package error, nothing is working ): bootloader locked, what i can do? help please
if i reboot in eRecovery says the phone got an error and boot to eRecovery again, tried to wipe data and cache and nothing, always boot to eRecovery, tried the method of firmware flasher finder with the DNS, but everytime says package error when i try to download the official firm via wifi.
i think the emui 10 cant finish the installation, that command says this:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

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deewfrank said:
Hi, i was in my pc when i got the emui 10 update notification, i tried to install it and the update reboot my phone, the phone rebooted to eRecovery and when i try to connect to wifi to download the firmware says package error, nothing is working ): bootloader locked, what i can do? help please
if i reboot in eRecovery says the phone got an error and boot to eRecovery again, tried to wipe data and cache and nothing, always boot to eRecovery, tried the method of firmware flasher finder with the DNS, but everytime says package error when i try to download the official firm via wifi.
i think the emui 10 cant finish the installation, that command says this:
Click to expand...
Click to collapse
Even if you manage to flash EMUI10 your bootloader will remain locked.
I suppose you could try downgrading using a service firmware in DLOAD. You would need a EMUI10 C25 service firmware for that though, and I can't find any free ones.
Else you could try if HiSuite lets you do anything from fastboot.

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deewfrank said:
Hi, i was in my pc when i got the emui 10 update notification, i tried to install it and the update reboot my phone, the phone rebooted to eRecovery and when i try to connect to wifi to download the firmware says package error, nothing is working ): bootloader locked, what i can do? help please
if i reboot in eRecovery says the phone got an error and boot to eRecovery again, tried to wipe data and cache and nothing, always boot to eRecovery, tried the method of firmware flasher finder with the DNS, but everytime says package error when i try to download the official firm via wifi.
i think the emui 10 cant finish the installation, that command says this:
Click to expand...
Click to collapse
You should try the HiSuite Proxy tool with the recovery option (it use fastboot for that). But you will need to use approved firmwares for that.

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Pretoriano80 said:
You should try the HiSuite Proxy tool with the recovery option (it use fastboot for that). But you will need to use approved firmwares for that.
Click to expand...
Click to collapse
tried but i cant find the 3 files they show ):
my device is BLA-L09 (c25)

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ante0 said:
Even if you manage to flash EMUI10 your bootloader will remain locked.
I suppose you could try downgrading using a service firmware in DLOAD. You would need a EMUI10 C25 service firmware for that though, and I can't find any free ones.
Else you could try if HiSuite lets you do anything from fastboot.
Click to expand...
Click to collapse
this should work?

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deewfrank said:
tried but i cant find the 3 files they show ):
my device is BLA-L09 (c25)
Click to expand...
Click to collapse
You can try these EMUI10 firmwares with the Recovery method :
1)BASE - http://update.dbankcdn.com/TDS/data/files/p3/s15/G5398/g1755/v403415/f1/full/update_full_base.zip
2)CUST - http://update.dbankcdn.com/TDS/data...f1/full/update_full_cust_BLA-L09_claro_la.zip
3)PRELOAD - http://update.dbankcdn.com/TDS/data...l/update_full_preload_BLA-L09_claro_la_R1.zip
I've also found these EMUI 9.1 packages, that should be EMUI10 to EMUI 9.1 downgrade packages, all 3 are approved.
1)BASE - http://update.dbankcdn.com/TDS/data/files/p3/s15/G4383/g1755/v403420/f1/full/update_full_base.zip
2)CUST - http://update.dbankcdn.com/TDS/data...f1/full/update_full_cust_BLA-L09_claro_la.zip
3)PRELOAD - http://update.dbankcdn.com/TDS/data...l/update_full_preload_BLA-L09_claro_la_R1.zip

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Pretoriano80 said:
You can try these EMUI10 firmwares with the Recovery method :
1)BASE - http://update.dbankcdn.com/TDS/data/files/p3/s15/G5398/g1755/v403415/f1/full/update_full_base.zip
2)CUST - http://update.dbankcdn.com/TDS/data...f1/full/update_full_cust_BLA-L09_claro_la.zip
3)PRELOAD - http://update.dbankcdn.com/TDS/data...l/update_full_preload_BLA-L09_claro_la_R1.zip
I've also found these EMUI 9.1 packages, that should be EMUI10 to EMUI 9.1 downgrade packages, all 3 are approved.
1)BASE - http://update.dbankcdn.com/TDS/data/files/p3/s15/G4383/g1755/v403420/f1/full/update_full_base.zip
2)CUST - http://update.dbankcdn.com/TDS/data...f1/full/update_full_cust_BLA-L09_claro_la.zip
3)PRELOAD - http://update.dbankcdn.com/TDS/data...l/update_full_preload_BLA-L09_claro_la_R1.zip
Click to expand...
Click to collapse
Man, you saved my phone, thank you so much!!!!! it worked!! :highfive:

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deewfrank said:
Man, you saved my phone, thank you so much!!!!! it worked!! :highfive:
Click to expand...
Click to collapse
No problem, i'm glad it worked.

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ayuda
bro como lo hiciste me paso lo mismo

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By any chance you had your bootloader unlocked?