Got a used G5 (H860), the USB port doesn't work, cannot be recognized by Windows, even in download mode, shows as "Unknown USB Device (Device Descriptor Request Failed) with Hardware ID "USB\DEVICE_DESCRIPTOR_FAILURE".
Tried different "chins".
Any idea/solution?
Cheers.
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ok, i've downloaded pc suite, & installed it on several computers.... problem is, when i plug in phone (with usb debugging turned on & set to MTP, computer says "unknown device" & never installs drivers..... when i look under device manager, it says hardware ID of usb\vid_0000$pid_0000\5&ea588c7&0&1
I am using Windows 7 64 Bit..
I have followed the correct procedure for installing the USB vcom mtek drivers and still I get this error.. It says : This device cannot start. (Code 10)
I have tried restarting the computer with the phone turned on and off, I've also tried changing the USB connection settings on the phone to"media device (MTP).. Also tried the "USB Storage" option.
No joy.. Any clues as to how to install this drive without the code 10 error????
I want to flash my phone but I can't because the Smart Phone Flash Tool cannot connect to my device in the way it want's to.
I can navigate the files of my phone via the PC though..
When I changed my USB connection settings type to 'Media Device (MTP) I could see 'Leagoo Lead_5' in my Portable Devices section of my Device Manager on my PC..
Does anybody use these forums?
What make and model of phone is it?
with the make and model we can help more by finding better drivers
but another thing to try right now, is try plug it into a different USB port(one at the back thats part of the motherboard rather than a expansion front style port)
I have a J1 (2015), 4.4 kitkat, It has been connected to my laptop, win 10, several times with no problem. Yet now it doesn't connect now. I tried connecting it to a different pc, win 7, yet the problem occurs. I tried download mode, doesn't work. the phone works fine but doesn't connect.( connects through bluetooth)
Also when i connect it says It Says "unknown usb device device descriptor failed"-"error code 43". stays for awhile and disappears
after it disapppears "asus virtual enumerator 01" appears under other devices
I tried: Updating drivers
Reseting my phone
changing usb ports
changing usb cables
changing pc
IF any questions about this or you found an answer please reply to this or [email protected]
My device can't be recognized in my pc. Im using windows 10. I've installed all the necessary drivers but the problem still persist. When i look into device manager, It says "Unknown USB Device (Device Descriptor Request Failed). I can use the usb in fastboot and edl mode. I can't use it in adb. No usb options notification is showing even if i changed from charging only to mtp mode. Please help!
Recently, I got a Zenfone 5 that stucked at Intel Logo. I tried to unbrick using XFSTK method but having trouble on detecting the phone. Everytime I connect to the PC, Windows will display USB has malfunctioned and Device Manager will only shows Intel Soc driver, the one which supposed to be Cloverviewplus is not visible and I got a USB device descriptor request failed when connected to phone. I tried to connect other Zenfone 5 and the PC was able to detect it (displaying both Intel and Clover driver) which make me wonder what problem the phone causing? Appreciated any help and suggestions from all of you, thanks!