Notification menu, annoying bounce (bug?) - Samsung Galaxy S21 Questions

Hi all,
The attached video demonstrates this best. When the notification menu is down and I want to scroll, it snaps back to the top unless you are scrolled so much into your notifications.
I absolutely hate this and want to be able to scroll and have it just hold wherever I'm at.
Never had this happen on other Android phones that I can remember.
Contacted Samsung and you can see their response also attached. Don't think they understood what I said (part of why I included the video to them as well).
Thanks for any thoughts on this!
Video of issue:
https://imgur.com/a/ChQGguv

hmmm mine doesn't snap back to the top. you should report it via samsung member app if you're still having the issue.

Post Nine said:
hmmm mine doesn't snap back to the top. you should report it via samsung member app if you're still having the issue.
Click to expand...
Click to collapse
Man, even more infuriating that it doesn't happen to you, ha!
If you check out the included screen cap above, it's from when I reported it and they basically said tough nuts.

Related

Hardware design fault in all galaxy aces

I started a thread about the digitizer problem in Janauary about things suddenly scrolls rapidly, especially when browsing webpages.
Then on the Jan 15th, I took it to warranty, but without being able to demonstrate the problem clearly, all they done was reflashing the firmware.
I've already tried to fix the bug in the driver, but it is damn hard to filter the "noisy" touches without side effects. (like ignoring movements that are too quick, then i can't type in swype quickly)
I should have known *#0*# earlier, as I'm now able to reproduce the problem right in front of them.
On March 15, I took it to them again. Today, got my phone back with replaced touch screen. Then, tested it in front of their CS and reproduced the bug as shown in the attachment again.
I suggest anyone who owns an ace, please go into *#0*# to test your phone. Keep circling around the lower-left box for at least 10 minutes. Reply to this thread if you're able or not able to reproduce this. I may print this thread to Samsung on my next visit to them.
I've also uploaded a video to youtube to show this. (it's around 1:51 for the bug to appear)
We need to get Samsung to fix this!!
Yup I've got the same problem.
Notice it a lot with Draw Something.
*#0*# doesn't work for me, probably because I am rooted and have a custom rom. (ICSunday by Jusada).
That probably means I lost my warranty
Yes, I have this problem to. The first time occurred with less than 30 seconds of testing and the second around 1:20 min.
m7o said:
Yup I've got the same problem.
Notice it a lot with Draw Something.
*#0*# doesn't work for me, probably because I am rooted and have a custom rom. (ICSunday by Jusada).
That probably means I lost my warranty
Click to expand...
Click to collapse
Hey bro
Take a screenshot if it happens again, it's still a good evidence that there's other users that got this problem.
btw, does it draw lines to the same direction like in my photo?
FMAranda said:
Yes, I have this problem to. The first time occurred with less than 30 seconds of testing and the seconds around 1:20 min.
Click to expand...
Click to collapse
Thanks, this is very awesome (i mean the screenshot)
I have the scrolling problem and when you are viewing really long pages and the screen suddenly starts scrolling rapidly
We surely need to tell Samsung to do something about it
----------------
Sent from my Ace. Galaxy Ace
*#0*# doesn't work for me, maybe cause i am on CM 7?
Nielli said:
*#0*# doesn't work for me, maybe cause i am on CM 7?
Click to expand...
Click to collapse
Yes, it's Samsung's own test menu in stock roms. But it should be reproducible in whatever drawing app.
Thought i ONLY had this PROBLEM!!
Its not only in STOCK browser also in DOLPHIN, OPERA.. And others. The page suddenly moves to the end with a slight touch!! Wat does the SAMSUNG ppl say about this??
Hope we GET a EXCHANGE of THE SET!!
it always happen when I scroll the long page slowly :/
I hope Samsung will fix it soon
They said they will be replacing my phone's motherboard, as they have already replaced my touch screen.
I wonder if it's fixed in S5830"I", otherwise even exchanging with a brand new ace won't solve it. I would try to ask them to exchange with an ace plus, or maybe I had to escalate a brand new ace first, and take it to "repair"
Well, since its a hardware problem, I don't think they can fix it with an update. I've experienced it my self countless times as well.
I noticed this when playing Air Control...
Also the rapid scrolling in Dolphin Browser is familiar to me!
I have that probably too
Yaiyeee!! New phone
----------------
Sent from my Ace. Galaxy Ace
Well I faced that problem too while using DiskUsage App. Just a slight touch and it moved to right end corner.
i have the same problem.
I've had this happen to me as well, can be quite annoying.
I'm not sure there's anything we can do about it unfortunately, but it doesn't affect the phone all the time. If it did, I'd be asking for a refund
Although, those Galaxy Ace Plus' do look nice...
is ther a pertition we can sign? or something? obviousley its a fault, so now what for us ace owners??
stupotty1210 said:
is ther a pertition we can sign? or something? obviousley its a fault, so now what for us ace owners??
Click to expand...
Click to collapse
+1
Totally Agree with stupotty1210
I too face Sudden Scrolling problem while browsing(Always Thought it was just my cells fault).
Cheers to fishhf for Pointing out this Issue

Titan II - issues I'm having

Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
92GTA said:
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
Click to expand...
Click to collapse
Take it back and get another one. At a store they should swap it right there and then. It could be software related like every phone at launch has issues or a serious hardware problem
92GTA said:
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
Click to expand...
Click to collapse
Have you synced your device with the desktop Zune client yet? It might be worth a go before you finally swap it.
drupad2drupad said:
Have you synced your device with the desktop Zune client yet? It might be worth a go before you finally swap it.
Click to expand...
Click to collapse
Yes so I could sync all my pics, video, etc.
I already have the device setup exactly how I want it, I'd hate to return it when there is no backup/restore option in Zune. Dang it.
If its a software issue we can rule out Factory Reset... and that Im aware of there hasn't been an RUU leak for 8112 for the titan2 so flashing it is impossible.
Was the issue present from the get go? Like the moment It was turned on before setting up anything?
Tachi91 said:
If its a software issue we can rule out Factory Reset... and that Im aware of there hasn't been an RUU leak for 8112 for the titan2 so flashing it is impossible.
Was the issue present from the get go? Like the moment It was turned on before setting up anything?
Click to expand...
Click to collapse
After turning on my phone out of the box, I went straight and did a hard reset. So I noticed everything after that. Marketplace not notifying of app updates and the touchscreen keyboard issue yes. I only tried buying that app after reinstalling all the other apps I had bought for my previous WP so I can't say about that issue.
I think I will just hang onto the handset until the Tango update is released and hope that resolves the issues.
UPDATE: Looks like marketplace is now notifying me of app updates correctly now and the app purchase I made has no gone through. I guess something was maybe going on with MS's side of things. I'll just deal with the keyboard/dial pad delay thing and hope Tango fixes it, it's only delayed on the first character I enter when I start typing anyway.
92GTA said:
UPDATE:I'll just deal with the keyboard/dial pad delay thing and hope Tango fixes it, it's only delayed on the first character I enter when I start typing anyway.
Click to expand...
Click to collapse
A temporary fix is just to turn off the "key press" sound. Once sound is off, there is no delay. Same issues with the Focus S and my Titan 2.
xs2k said:
A temporary fix is just to turn off the "key press" sound. Once sound is off, there is no delay. Same issues with the Focus S and my Titan 2.
Click to expand...
Click to collapse
Thank you, that worked! I wonder why some windows phone have this issue and some don't? Perhaps the quality & latency of the nand flash? I have noticed this phone is a little slower than my Arrive was.
I had the exact same keyboard / touch screen delay issue. Turning off the keybaord sound definitely seems to have fixed the issue. Thanks.
I had a Lumia 900 and trades it for the HTC Titan II because of the camera issues with the Lumia. The HTC is better in my opinion but the tap delay issue was a real pain and I did not experience it with the Lumia.
I'll give it a shot, too as I have the delay. I also swapped out my Lumia for a Titan 2 and very much prefer it.
I have exactly same issue on my titan II.
I used focus before titan II. But focus hadn't this issue.
I think it can be fixed but now I feel inconvenience a lot.
92GTA said:
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
Click to expand...
Click to collapse
Re-flash the ROM with stock ROM. HTC they have serious problems in doing their initial setup. I had problems with my 2 HTC devices, and flashing helped me.
jazeelkk said:
Re-flash the ROM with stock ROM. HTC they have serious problems in doing their initial setup. I had problems with my 2 HTC devices, and flashing helped me.
Click to expand...
Click to collapse
Do you have the stock ROM for the Titan II?
Anybody please help with htc stoke rom for titan 2, thanks
Stock ROM is much appreciated ! Anyone with some information ?
i too had the keyboard issue, but have mostly gotten used to it, but it would be nice to have it fixed while keeping the keyboard sound.
another issue im having is more hardware related- when i press lightly, on the edges of the screen, there is a "glow" around the area i press like on a pc when you touch the screen. i can also feel the screen around the edges bending slightly, like the screen is loose. anybody else have this?
i have never had this on anything else with a touchscreen- ive had 2 iphones, a samsung gs2 skyrocket, and an asus transformer prime
mbucks911 said:
i too had the keyboard issue, but have mostly gotten used to it, but it would be nice to have it fixed while keeping the keyboard sound.
another issue im having is more hardware related- when i press lightly, on the edges of the screen, there is a "glow" around the area i press like on a pc when you touch the screen. i can also feel the screen around the edges bending slightly, like the screen is loose. anybody else have this?
i have never had this on anything else with a touchscreen- ive had 2 iphones, a samsung gs2 skyrocket, and an asus transformer prime
Click to expand...
Click to collapse
That is probably because of the unibody design they've opted for. This issue is much similar to what annoyingly cheap hardware feeling I get when I press hard on "Windows" softkey. You can feel the spring and at times it makes that cracking sound too. But from what I've read around, as time passes on with these unibody designs, the back case get lose and so does the front chasis. Probably that "glow" you are referring to is due to lose screen chasis?
drupad2drupad said:
That is probably because of the unibody design they've opted for. This issue is much similar to what annoyingly cheap hardware feeling I get when I press hard on "Windows" softkey. You can feel the spring and at times it makes that cracking sound too. But from what I've read around, as time passes on with these unibody designs, the back case get lose and so does the front chasis. Probably that "glow" you are referring to is due to lose screen chasis?
Click to expand...
Click to collapse
no one else has this? because the phone is brand new and did this out of the box
I'm actually having this problem as well new right out of the box. But also its not only the keyboard sound but sound in games as well. When I play games its really glitchy as the game will pause for a split second when there is a long enough gap in sound.
I bought the phone new in box unopend off craigslist for my girlfriend so im not sure if I can get this warrantied. Additionally I tried flashing the stock rom like people have been suggesting but with no luck the issue is still present.
Its a shame that such a nice phone could have such a frustrating problem right out of the box. My first gen wp the HTC Arrive never had this issue. Yet I really haven't seen much online or a fix expect whatever has been said on this thread.
Can my girlfriend just simply activate the phone and take it to at&t and get it replaced without proof that she bought it at the store?
NIKOKAPS said:
I'm actually having this problem as well new right out of the box. But also its not only the keyboard sound but sound in games as well. When I play games its really glitchy as the game will pause for a split second when there is a long enough gap in sound.
I bought the phone new in box unopend off craigslist for my girlfriend so im not sure if I can get this warrantied. Additionally I tried flashing the stock rom like people have been suggesting but with no luck the issue is still present.
Its a shame that such a nice phone could have such a frustrating problem right out of the box. My first gen wp the HTC Arrive never had this issue. Yet I really haven't seen much online or a fix expect whatever has been said on this thread.
Can my girlfriend just simply activate the phone and take it to at&t and get it replaced without proof that she bought it at the store?
Click to expand...
Click to collapse
I found that if you turn off key press sounds and disable the sound enhance, the phone works much much better.

Unknown Icon in Status Bar

Hi, all.
I have run into something today with my AT&T Note that I haven't seen before. Quite a bit of searching found me this thread: forum.xda-developers.com/showthread.php?p=30229221
The icon I'm seeing is exactly as described in that thread, but the fix for the Galaxy S III is not applicable to the Note.
AT&T, ICS 4.0.4 official, not rooted or modded in any way. No new applications installed today.
Does anyone have any insight?
For those that don't want to read the other thread (I wish you would though): The left-most position of the status bar now has an icon that resembles a solid square with a dash in it. The left edge is "pulled out" to the left forming a sort of arrow point of the left edge. It's white in color (maybe light gray?).
Pulling the status bar down to see the notifications shows nothing associated with that icon (it isn't in the list). If anyone at least knows what the phone is trying to tell me, that would be a start...
Some running app?
I should have posted that there are no active applications on the device, the icon doesn't match that of any installed application, and I don't see any running processes that aren't really for the "system" itself. On the Galaxy S III, the icon apparently is an indication that notifications are turned off. What does that *mean*? Is there a corresponding "state" on the Note?
I'm getting beeps and chimes and icons in the status bar for things like email and text messages... So, it wouldn't SEEM to be that.
ember1205 said:
Hi, all.
I have run into something today with my AT&T Note that I haven't seen before. Quite a bit of searching found me this thread: forum.xda-developers.com/showthread.php?p=30229221
The icon I'm seeing is exactly as described in that thread, but the fix for the Galaxy S III is not applicable to the Note.
AT&T, ICS 4.0.4 official, not rooted or modded in any way. No new applications installed today.
Does anyone have any insight?
For those that don't want to read the other thread (I wish you would though): The left-most position of the status bar now has an icon that resembles a solid square with a dash in it. The left edge is "pulled out" to the left forming a sort of arrow point of the left edge. It's white in color (maybe light gray?).
Pulling the status bar down to see the notifications shows nothing associated with that icon (it isn't in the list). If anyone at least knows what the phone is trying to tell me, that would be a start...
Click to expand...
Click to collapse
Perhaps a screenshot so we could see what exactly you're describing? As I have no clue from your description.
It may have something to do with a downloaded app. Did you try to click on it?
Sent from my SAMSUNG-SGH-I717 using xda premium
Jmelendez1 said:
It may have something to do with a downloaded app. Did you try to click on it?
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
This is why I asked folks to read the other post...
It is NOT clickable. It's a white square with the left edge "pulled" out to a point. There's a dash in the middle. If you look at the AT&T user manual, you will see the EXACT SQUARE I am describing, but it has a PLUS inside. That square is a "too many notifications to show" icon. This is slightly different.
Is it there when you have other notifications? It could mean you have none
Sent from my SAMSUNG-SGH-I717 using xda premium
ember1205 said:
This is why I asked folks to read the other post...
It is NOT clickable. It's a white square with the left edge "pulled" out to a point. There's a dash in the middle. If you look at the AT&T user manual, you will see the EXACT SQUARE I am describing, but it has a PLUS inside. That square is a "too many notifications to show" icon. This is slightly different.
Click to expand...
Click to collapse
I read the post and made no sense to me why you'd have that issue on the Note, hence me asking for a screenshot. Perhaps you need to check out AirPush Detector or Airblocker to see if maybe something is accessing permissions unseen. Just a thought.
android4545 said:
Is it there when you have other notifications? It could mean you have none
Click to expand...
Click to collapse
Here's a slight update...
I rebooted the phone and it hasn't come back since in this form. I *have* seen the "there are more notifications than can be displayed right now" icon (white square, pointed left edge, plus sign in the middle) a few times. But this one (exact same except minus sign instead of plus) has not come back.
ember1205 said:
Here's a slight update...
I rebooted the phone and it hasn't come back since in this form. I *have* seen the "there are more notifications than can be displayed right now" icon (white square, pointed left edge, plus sign in the middle) a few times. But this one (exact same except minus sign instead of plus) has not come back.
Click to expand...
Click to collapse
That's weird, if it comes back maybe ask att, if your still under warranty you may be able to just get a new one free
Sent from my SAMSUNG-SGH-I717 using xda premium
android4545 said:
That's weird, if it comes back maybe ask att, if your still under warranty you may be able to just get a new one free
Click to expand...
Click to collapse
I actually tried them first... They have no clue and didn't even offer up the fact that there is an almost identical one indicating too many notifications. Then, when I asked for information to contact Samsung, they said they would text me the phone number (I asked them to). The rep was nice enough to text me my own phone number.
<sigh>
ember1205 said:
I actually tried them first... They have no clue and didn't even offer up the fact that there is an almost identical one indicating too many notifications. Then, when I asked for information to contact Samsung, they said they would text me the phone number (I asked them to). The rep was nice enough to text me my own phone number.
<sigh>
Click to expand...
Click to collapse
Lmao it amazes me ppl like that actually have a job
Sent from my Galaxy Nexus using xda premium
ember1205 said:
I actually tried them first... They have no clue and didn't even offer up the fact that there is an almost identical one indicating too many notifications. Then, when I asked for information to contact Samsung, they said they would text me the phone number (I asked them to). The rep was nice enough to text me my own phone number.
<sigh>
Click to expand...
Click to collapse
I've had many experiences with att customer support, they suck. Call Back and try a different person and maybe say you have a couple other issues as well, white lies never hurt anyone. Lol
Sent from my SAMSUNG-SGH-I717 using xda premium
Title
ember1205 said:
I actually tried them first... They have no clue and didn't even offer up the fact that there is an almost identical one indicating too many notifications. Then, when I asked for information to contact Samsung, they said they would text me the phone number (I asked them to). The rep was nice enough to text me my own phone number.
<sigh>
Click to expand...
Click to collapse
Just had the same thing happen to me this morning. Could not clear it and it disappeared after re-boot. Strange.
IMM76D.UCLF5 / 4.0.4 ICS

Omate Truesmart - Shoddy build. Beware

My Kickstarter Omate Truesmart arrived yesterday. Super excited.
Today I wore it as a wristwatch for the first time. Within 2 hours, just wearing it on a standard tube journey, nothing untoward or unusual - not banged or something- it had lost the power button. [Edit: By this I mean it's fallen off and gone missing, if that's not clear!] I now can't turn it on.
On the plus side, the battery life is amazing. You'll never have to charge it - the battery is good for the lifetime of the device!
Now how do I contact Omate and tell them this isn't right?
UPDATE: OMATE did indeed swap the watch for a working one in the end. It took a while, but they are worth talking to with issues. Credit to em, in the end.
Try unscrewing the back and press the battery in whilst trying to turn it on. Some of the watches seem to be a bit loose. If it works, you'll probably need to wedge a bit of card between the battery and the watch back.
Have you tried the other battery?
irononreverse said:
Try unscrewing the back and press the battery in whilst trying to turn it on. Some of the watches seem to be a bit loose. If it works, you'll probably need to wedge a bit of card between the battery and the watch back.
Have you tried the other battery?
Click to expand...
Click to collapse
How does this solve the problem of the power button falling off and going missing? *baffled*
Perhaps I should have been more explicit. This isn't a software bug. The button fell off in casual wear. As per subject line: Shoddy build. All there is now is a hole in the side of the watch.
Britlion said:
How does this solve the problem of the power button falling off and going missing? *baffled*
Perhaps I should have been more explicit. This isn't a software bug. The button fell off in casual wear. As per subject line: Shoddy build. All there is now is a hole in the side of the watch.
Click to expand...
Click to collapse
Post a picture, people will understand it better. For some, english is not their first language.
Regarding warranty issue, contact them through one of the emails: http://omate.com/contacts.html or go to their official forum and ask people for advice. I'm sure someone will chime in with a suggestion. I'm not doubting you, but still have a hard time understanding how that button can fall out since it supposed to go inward.
Thanks. I sent an email to them. Bit worried that some people have had trouble contacting them though.
Pic, for ye that don't believe: https://dl.dropboxusercontent.com/u/4903664/20131222_005938.jpg
Got onto the tube with the button, pulled back sleeve to check the time a bit later, and no button or sign of it....
Anyone else had issues? I hope this is a random issue, not the first of a wave!
E-mail [email protected] and show her immediately.
Sent from my GT-P5110 using Tapatalk 2
kuronosan said:
E-mail [email protected] and show her immediately.
Sent from my GT-P5110 using Tapatalk 2
Click to expand...
Click to collapse
Thankyou. I have done so.
Please keep posted on what Omate tell you, and how they handle this.
My mate just got his return done,
There do reply but take ages working out a solution,
After which your then told that the watch is in short supply so have to wait for a replacement,
My mate watch had a issue with mounting the internal storage and it overheating while charging,
To the opt send omate the pictures there will sort it out but you'll have to wait for a replacement
Britlion said:
Thankyou. I have done so.
Click to expand...
Click to collapse
Any update?
Mobileer said:
Any update?
Click to expand...
Click to collapse
Not really.
Email to [email protected]: Ignored.
Email to [email protected]: Ignored.
Email reply to Sylvia who has been checking we kickstarters got our stuff: She came back and suggested I try [email protected]
Email to [email protected]: (Fri 3rd Jan) So far, ignored.
Yea there's a reason for this issue and it's because the pin solder came loose. Hope you get a reply soon.
Sent from my Galaxy Nexus using Tapatalk 2
Britlion said:
Thanks. I sent an email to them. Bit worried that some people have had trouble contacting them though.
Pic, for ye that don't believe: https://dl.dropboxusercontent.com/u/4903664/20131222_005938.jpg
Got onto the tube with the button, pulled back sleeve to check the time a bit later, and no button or sign of it....
Anyone else had issues? I hope this is a random issue, not the first of a wave!
Click to expand...
Click to collapse
LMAO!!! how is that supposed to be IP67??? xD hahahahahahha
behind the button there's the hole with the circuitry!!! xD
**** them!
Print a new one with a 3d printer
tijs14tijs said:
Print a new one with a 3d printer
Click to expand...
Click to collapse
I could, what color do you wish?
btw, I wait also for my omate truesmart, but in the meantime I have bought a AW-414.GO, not bad so far.
tijs14tijs said:
Print a new one with a 3d printer
Click to expand...
Click to collapse
I'd need access to one for starters. And willingness to put the fiddly thing together...
For the record, despite several attempts to elicit a response from Omate on several email addresses, I've received no meaningful reply from them on this.
For the moment, I have to say: Caveat Emptor with this company.
Britlion said:
I'd need access to one for starters. And willingness to put the fiddly thing together...
For the record, despite several attempts to elicit a response from Omate on several email addresses, I've received no meaningful reply from them on this.
For the moment, I have to say: Caveat Emptor with this company.
Click to expand...
Click to collapse
Saw the image posted. It looks like you lost not only the button but the stainless steel bushing that was compression seated into the case. I tried to remove the button and bushing from the case on one and gave up when I started looking for a hammer. Even though it sucks, I would consider you experience the exception and not the rule.
Lokifish Marz said:
Saw the image posted. It looks like you lost not only the button but the stainless steel bushing that was compression seated into the case. I tried to remove the button and bushing from the case on one and gave up when I started looking for a hammer. Even though it sucks, I would consider you experience the exception and not the rule.
Click to expand...
Click to collapse
That's something. Though little consolation. Someone else over on the Omate forums says he's lost the power button as well. So there's more than one gone this way...
The news is that Omate finally wrote back:
Please share your address details so we can register you for spare parts replacement as soon as our service center is in place in your country.
Thanks
Best regards,
Omate TrueSmart Team
Less than stellar. But it's a response...
It's really all they can do right now. You could send them your watch and maybe get a replacement but it's nice to know they've at least responded.
Don't give up.
Sent from my Galaxy Nexus using Tapatalk 2
kuronosan said:
It's really all they can do right now. You could send them your watch and maybe get a replacement but it's nice to know they've at least responded.
Don't give up.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
After some communication, and MUCH waiting, they finally came through and got my watch replaced. I now have a power button! Woo!
So yes - it's worth persevering. I think they are probably understaffed, and rather busy, and you must be very patient; but they do the right thing by customers in the end.

Dead spot on screen

I have spot on my s9+ screen that is very difficult to register touches. It's on the top left of the phone right below the carrier name. Sometimes it will register the touch but most of the time it won't. Is anyone else having touch issues?
Haven't noticed any problems on mine. The spot you describe seems to be fine here.
Well, I took my screen protector off and it seemed to fix this issue. Figured I got a bad one so I went and got a new one and guess what... now it does it on a different spot. =/
Are you sure it is a spot on a bubble?
Have you tried increasing the touch sensitivity?
Settings > Advanced features, scroll to the bottom.
ratsalad said:
Have you tried increasing the touch sensitivity?
Settings > Advanced features, scroll to the bottom.
Click to expand...
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I think this is the answer! Seems to be working better now. I'll report back if it does it again.
Thank you!
Samsung's word
Guys
Samsung has give a statement on the matter. See the coverage by Engadget today.
ShootingStar_Divergent said:
Guys
Samsung has give a statement on the matter. See the coverage by Engadget today.
Click to expand...
Click to collapse
And the link to the said article https://www.engadget.com/2018/03/22/samsung-galaxy-s9-s9plus-dead-spots/
I think is an issue affecting many devices. And Samsung started investigating this screen related issues.
Best thing to do is to contact Samsung or the vendor of the phone

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