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I recently took my phone to the UK, and it seems to get no signal at all. When I do the *#*#4636#*#* service menu, it only states that it has usa bands (my captivate and nexus one had multiple bands to choose from). Does anyone know of a workaround to get this phone working overseas?
Called AT&T and they were no help in getting the phone connected.
changw414 said:
I recently took my phone to the UK, and it seems to get no signal at all. When I do the *#*#4636#*#* service menu, it only states that it has usa bands (my captivate and nexus one had multiple bands to choose from). Does anyone know of a workaround to get this phone working overseas?
Called AT&T and they were no help in getting the phone connected.
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AT&T does that **** on purpose because they want you to pay for their international plan...if you talk to them about it, they'll tell you that you need to sign up for a plan that will let you go out of the US with signal.. (it's not permanent, but you pay for the month that you are gone).
Problem is I already have the international roaming plan.
If you're trying to use a foreign simcard it wont work unless you have a sim unlock code.
Otherwise there is no reason it shouldnt work overseas on your ATT sim card if you have the right plan. it has the correct 3g bands to work anywhere in UK/EU on 3g.
It could be that its not pulling down the right APN settings for orange or whatever provider its trying to roam on. Just a thought.
Just out of curiosity where in the UK were you? I was there in Dec with my AT&T Blackberry (worked fine) and will be there in June with my BB and my Atrix (didn't have a personal international phone when I was there in Dec as I had been on Sprint at the time). In the past I've had no problems - taken past AT&T phones to Germany, France, Spain, Scotland, Slovenia and Italy and they've always worked (that was with my old HTC Fuze which I had totally unlocked). The only place I ever had a problem was rural Wyoming about 100 miles west of Sturgis two summers ago. It wouldn't work but for one corner of the driveway at the cabin we were staying at.
I have been in London. I actually brought my samsung captivate, and put my at&t sim card, and everything worked just fine. If I place my sim card back in the atrix it looks as if it does not detect the signal at all.
changw414 said:
I recently took my phone to the UK, and it seems to get no signal at all. When I do the *#*#4636#*#* service menu, it only states that it has usa bands (my captivate and nexus one had multiple bands to choose from). Does anyone know of a workaround to get this phone working overseas?
Called AT&T and they were no help in getting the phone connected.
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Hi. I know where you can work that phone overseas. Kindly contact me.
Looking at pictures of the Rezound, it looked as if it has sim card support, is there any known way to root/unlock the phone to use on T-mobile/AT&T?? if so i need one...
no the sim card is for LTE only. Sorry! It doesn't have GSM or HSPA support. Only CDMA EvDo 1xRTT and LTE
Ah bummer. Well ill definently have to consider virizon instead of tmobile when i get my own contract
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Excuse my ignorance, but just trying to sort this out. Realise it uses an LTE sim card, but as I live in China was hoping to put in a china telecom sim card and use it on their CDMA2000 network (which it does support).
This possible? Thanks in advance.
The sim card is solely for LTE if that helps. It may be possible to flash it to their network but I cannot answer a yes or no
It depends on the spectrum your LTE network uses. The phone should function CDMA only if you or your carrier know how to flash it correctly. Verizon uses a special LTE spectrum range they bought from the FCC known as C-Class if I remember correctly. It was sold after the US went from Analog to Digital TV. There were A-E Class Spectrum and C apparently was the best for whatever reason. I don't know to say anyone on here would know any more info than that in regards to the frequencies.
Thanks, I don't know how to flash it and I assume my carrier probably doesn't know how to or want to either. Shame. Really wanted this phone. It is being sold on taobao here (Chinese ebay equivalent) so maybe a solution will be found in the future.
There is a program called CDMA Workshop that most places in the US use to flash CDMA phones from major carriers to pre-paid carriers. I am sure someone over there could do the same. I lived in South Korea for 2 years, the stuff they could do was ridiculous, and I know China is the same. Actually, my neighbor is from China and is pretty tech Savvy too. I will text him later as he was just in China a couple weeks ago.
He said his girlfriend was able to bring her iPhone from China and have it flashed. Should work the other way around. As far as LTE though, beyond me.
According to the sales assistant in my local Phones4U shop, there are 2 different versions of the 920, one that won't and can never work on 4G and one that will.
Does anyone know if this is true? I assumed it was the device that was 4G capable, full stop. If you have a 4G network/SIM then you put it in and it works, possibly requiring some change in config settings, but surely there isn't a 3G only version of the device.
They wouldn't sell me one SIM free as they only had enough stock for new contracts apparently and it was only available in white so far. Plus, this is where she then claimed that I had to buy the EE contract version in order to get a 4G capable device, and my theory of buying a SIM free device to use with my SIM on the 3 network for now, with a view to gaining 4G once 3 brought theirs online in my area.
Appreciate any comments from someone who knows what is true. I really don't (want to) believe what the sales assistant has told me. It seems daft.
cheers,
Wes
All of them are capable of LTE, but there are variations in the bands, so it is possible that you could get one that wouldn't work 3's LTE once it is deployed, but that is very unlikely if you purchase a UK version of the device as I'm fairly certain OFCOM didn't sell too many bands for LTE.
I got told the same thing at P4U
I was told that my Black 920 EE branded wouldn't work on 4G but if you look on the box all the LTE bands are listed... turned the phone on and found a option that allows 4g connection... i will find out in a few days once my EE 4G sim turns up.
called up the local EE shop who did me a black 920 for £399 and gave me a free set of WESC headphones and a free wireless charging plate, there and then. Oh, and i also had to pay £10 top up for a PAYG SIM that came with it as this was a deal for buying the phone as PAYG. It accepts EE, Orange, T-Mobile and Virgin SIMs in the UK so i can just put my existing Orange SIM in. Absolute bargain i thought
There was a thread about this but it just kind of died without any answers. I know the complication with this is that Verizon is CDMA. I was talking with a friend that's a Verizon cell site tech, and he said that all the new sites and small cells are LTE bands 13,4,2 only... no CDMA. Of those 3 bands, the tmobile has 4 and 2. Some, I have read, are able to use their Verizon v10 on tmobile. So I'm wondering, with the fact that the new sites and small cells around me only uses LTE and not CDMA, am I able to use a tmobile v10 on Verizon? Has anyone tried it?
tripey said:
There was a thread about this but it just kind of died without any answers. I know the complication with this is that Verizon is CDMA. I was talking with a friend that's a Verizon cell site tech, and he said that all the new sites and small cells are LTE bands 13,4,2 only... no CDMA. Of those 3 bands, the tmobile has 4 and 2. Some, I have read, are able to use their Verizon v10 on tmobile. So I'm wondering, with the fact that the new sites and small cells around me only uses LTE and not CDMA, am I able to use a tmobile v10 on Verizon? Has anyone tried it?
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I will soon be testing this. Bought a unlocked tmobile v10 off swappa...gonna try it with my Tmobile prepaid sim to see if I can actually use their service in my apartment....then will try my active VZW sim. According to spec pages i have read, should have the correct bands for LTE for vzw.
Sorta worked. The t-mobile V10 recognized the VZW number and sim. Calls worked (disable Wifi calling and volte). I had to add VZW APN settings, and it connected, and recognized Verizon network, but I could not get a internet connection. Not sure if i had the wrong apn settings or not.
how were you able to edit the apn settings? when i try i get an error, i've unlocked, rooted, deleted the telephony.db nothing seems to work.
Was having an issue with the phone losing signal when in poor reception area. Do I need ATT to activate phone with imei of xz1 or in order to get LTE do I need to have a previous att branded phones imei on the sim card? Is there any ATT bands this phone doesn't support? Just don't know why phone says no service when it is in a bad reception area. My iPhone 8 works perfect in the same areas.
Use an IMEI of a LTE AT&T phone if possible. If you give AT&T the IMEI of this phone it won't be in their database and it will be provisioned as a 3G device at best.
Do you have any issues with it losing a connection when there is poor cell phone reception?
****, this phone isn't functioning with AT&T LTE? That's a problem... Can anyone else confirm?
I have AT&T. When I got the phone I called them, gave them the IMEI and they did whatever they need to do and my phone works with LTE.
I had previously contacted their technical support before getting this phone to verify that band 12 would work as well.
Frontier3 said:
I have AT&T. When I got the phone I called them, gave them the IMEI and they did whatever they need to do and my phone works with LTE.
I had previously contacted their technical support before getting this phone to verify that band 12 would work as well.
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Log into your AT&T account online and see what they have for a device for your number. It works fine on AT&T LTE but I have had issues for years when giving them the IMEI of my Sony phones. Maybe they have joined us in the 21st century.
So, from what I have been reading online and asking my IRL friends, it seems like AT&T doesn't exactly let devices that aren't sold by the carrier automatically have provisioning for LTE and LTE+. You have to call them.
Only negative in general is that VoLTE and Wi-Fi Calling cannot be enabled as a company policy at this time on phones not directly sold by the carrier. Even the Google Pixel 2 can't get VoLTE on AT&T.
...Anyway, solution so far is to call AT&T via 611 or from another line at (800) 331-0500 and ask to "Activate my SIM"... And then ask for an agent. You'll need to give them the IMEI of your phone.
Only then, after you reboot your device, will your phone be provisioned for LTE.
Is this all correct??
I haven't had success giving them my Sony IMEI. I have a carrier version LG V30 and when I bought it, AT&T gave me a new sim. I pulled it and put it in my XZ1 and I have LTE.
As augie7107 mentioned, the trick seems to be getting an IMEI of an AT&T phone attached to your account and sim and you can get LTE on other non-branded phones. The sim I've been using has been the same one I've had since a launch day AT&T iPhone 6. I've used the sim in a number of unlocked Android and Windows phones without major issues: Nokia 925, Moto X Pure, Amazon Fire phone, Nokia 930 (no LTE), Nexus 6p, Axon 7, Xperia XZ, XZs, XZ1, and now an Essential PH-1.
augie7107 said:
I haven't had success giving them my Sony IMEI. I have a carrier version LG V30 and when I bought it, AT&T gave me a new sim. I pulled it and put it in my XZ1 and I have LTE.
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aj.eats.sushi said:
As augie7107 mentioned, the trick seems to be getting an IMEI of an AT&T phone attached to your account and sim and you can get LTE on other non-branded phones.
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What did the AT&T agents say when they wouldn't activate LTE?
When I received my XZ1c last week, data would not work at all - LTE or 3G.
After playing around with settings for an evening, I chatted with the AT&T service rep first thing the next day and he was happy to enable LTE using the Sony IMEI. I don't know if it depends on customer service agent, or if there is a policy difference, or what.