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Ok... I apolagize in advance if this has been muted before, but I really dont know what to search for.
My problem is, that when i make a call the screen turns off, ( As it should ) but when Im asked to tap in an extention number or 'press 1' etc I cant turn the screen back on, all the soft keys light up but the screen refuses to come back on untill I end the call.
If I dial in the number and the screen goes blank on connection, some times im able to turn on the screen if I move quickly enough and press the sta key.
Im running a htc hd2 with an the latest energy rom.
ditto
have the same problem, would love to find a solution...
Same problem here so I D/Ld Phonex from Iconsoft. Really like this a lot better and is so much more user friendly.
I'm not sure if you're having the same problem I was, but it sounds very similar...
What I discovered is that at the upper left of my screen protector, there are two round cutouts for the proximity sensor. The screen protector has never adhered very well at this point, and it was pulled away from the glass, causing the phone to belive that it was constantly near a face, and blacking out the screen.
I discovered this after being so frustrated that I removed the screen protector, and *voila!* the telephone worked as advertised. I used a hair dryer to warm the screen protector to re-adhere it, and the phone still works properly, but I don't know for how long.
I understand that there is a registry setting to disable the proximity function for the phone, but I haven't gone to this length.
I hope this helped!
I had the same problem till i change te Radio version to 2.10 or above then it disappeared
I have the same problem, screen protector causes this problem for me....
has anyone else noticed that when you answer a phone call the screen turns off ...I hate it ...I have to hit the power button to wake the phone up and end the call .. does anyone have a fix for this ? thanks in advance
thats how all phones have been
is this your first smart phone bro?
if u dont cover the sensor it wont shut off
The screen should only turn off when you put it to your face . Once you pull away the phone the screen should wake . Check your settings you shouldn't have to use the power to wake it .
flex360 said:
thats how all phones have been
is this your first smart phone bro?
if u dont cover the sensor it wont shut off
Click to expand...
Click to collapse
no this is isnt my first smart phone..but the problem is that when I move my face away from the phone the screen should wake up
FlaXB9R said:
The screen should only turn off when you put it to your face . Once you pull away the phone the screen should wake . Check your settings you shouldn't have to use the power to wake it .
Click to expand...
Click to collapse
yea I know right lol ....I looked into the settings and haven't seen any controls for that feature
Yea I noticed the same thing. During a call pulled phone away from my face and screen stayed off. I thought something was wrong but if the call is active screen will come back on, if person hangs up and ur not quick to uncover sensor the screen stays off.
do you guys have screen protectors on your phones??? zaggs perhaps??
If anything is "blocking" your sensor, then it assumes that your face is up to the phone. The phone would then only wake up when the call is ended or the power button is pressed.
You must not have ANYTHING covering the sensor
I would say that this is most likely the case
Mine doesnt do that unless I put the phone up to my ear. Normally I just answer the phone and click it to speaker. When I do that the screen stays on....unless my hand/finger happens to be covering the light sensor.
I have Invisible Shield HD. And there's a cutout for the prox. sensor. Have the same problem. Hopefully HTC will fix it on the next firmware update
Sent from my EVO using xda premium
johnnymcmahan said:
You must not have ANYTHING covering the sensor
I would say that this is most likely the case
Click to expand...
Click to collapse
I'm not so sure about that. My OG Evo has a standard screen protector that "covers" the sensors, and they still work just fine. Maybe those crappy Zagg orange peels will interfere, but I still don't see that being too likely, as they're not really blocking any light.
I have this issue as well and after reading all over for the past two days it appears some units have this issue and some don't. Further complicating the issue is the fact some have screen protectors and some don't. Some have made cutouts on their screen protector and then it works as it should. Very weird.
As soon as I make a call the phone screen goes black while laying on my desk. When the call is over sometimes I can hit the power button to disconnect the call...sometimes I have to hold the power button down 10 seconds to soft reset the phone or I cannot get back to any screen and the call stays connected. Very weird. I got my phone at BB so I am going to stop back and see if they have had any returns and what their thoughts are.
Sent from my EVO using Tapatalk 2
i got my zagg lastnight and it happened
so i reapplied it, not covering the sensor on the top left
and it fixed the issue
flex360 said:
i got my zagg lastnight and it happened
so i reapplied it, not covering the sensor on the top left
and it fixed the issue
Click to expand...
Click to collapse
Yeah I wish that was my issue....I don't have a screen protector on my phone and it doesn't work as designed.
Sent from my EVO using Tapatalk 2
I bought a Zagg and had the issue. They left a hole for a sensor but I think that's the light sensor with the proximity sensor being just to the left and covered. It's a small red light that turns on when making a call. So I made the hole bigger by making it a rectangle uncovering the proximity sensor. Now my phone goes on and off like it should when putting it to my ear. Maybe that'll help some of you? Though I have read some people having the issue without screen protectors.
shadowmikel said:
has anyone else noticed that when you answer a phone call the screen turns off ...I hate it ...I have to hit the power button to wake the phone up and end the call .. does anyone have a fix for this ? thanks in advance
Click to expand...
Click to collapse
Not sure if this will help or not, but in settings/accessibility settings there is an option to end calls using the power button. Might help.
OK, this is a bit OT so I apologize. But I can't figure it out and really dont feel it warrants a new thread. I hope you dont mind me dropping this in here.
Yesterday, at some point, this icon came into my notification bar and i CANNOT, for the life of me figure out what it is.
It looks kinda like a hearing aid or Bluetooth headset icon. But I use neither. I've looked all thru settings trying to figure it out. Checked thru accessibility . Just stumping me, and making me feel REALLY stupid.
Much thanks to anyone who knows.
sent from my Evo LTE, usually.
I experienced the same issue with the screen turning off as soon as I placed a call. I pulled the Zagg HD off and the issue was resolved. I'm going to best buy today to exchange the Zagg for a new one and I will cut a little notch into it to see if it works.
After the screen goes off you have to press the power button but that little red dot next to the proximity sensor stays on unless you flash a bright light on it. I think regardless the proximity sensor is really sensitive and the Zagg HD just makes it that much more finicky.
Being in a dimly lit area makes it worse too.
**Update**
I went to bestbuy and exchanged my Zagg HD for a new one. I got home notched the cutout for the sensor a little more. Installed it and now I don't have any issues with the screen turning off.
scottspa74 said:
OK, this is a bit OT so I apologize. But I can't figure it out and really dont feel it warrants a new thread. I hope you dont mind me dropping this in here.
Yesterday, at some point, this icon came into my notification bar and i CANNOT, for the life of me figure out what it is.
It looks kinda like a hearing aid or Bluetooth headset icon. But I use neither. I've looked all thru settings trying to figure it out. Checked thru accessibility . Just stumping me, and making me feel REALLY stupid.
Much thanks to anyone who knows.
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
Settings/Call Uncheck Hearing aids
Slayer, I'm gonna thank every post if yours I see over the weekend lol.
Thanks. I feel like an idiot. I looked in accessibility thinking any hearing aid stuff would be there
sent from my Evo LTE, usually.
scottspa74 said:
Slayer, I'm gonna thank every post if yours I see over the weekend lol.
Thanks. I feel like an idiot. I looked in accessibility thinking any hearing aid stuff would be there
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
LOL anytime......and no worries we all get stuck at some point.
hey, everyone...
quick question to see if anyone has come across this particular issue.
i've been running dirty unicorns, toast kernel alex uses for that rom.
woke the phone up yesterday am after spending the night on the charger.
still plugged in, i checked the time.
pushed the power button again to put it back to sleep.
nothing...the screen stayed on, but frozen.
unplugged it from the charger, screen powered down.
haven't been able to get the screen back on.
strangely, the home, menu, back and search buttons do manage to light up, though.
oddly, enough...the phone still works normally.
i can guess as to what my security pattern is, hit the magnifying glass to power up google now and ask it questions.
i can also receive phone calls and swipe to take or hang up the call as usual.
once on the call, i can guess as to where the red bar is for hanging up.
phone works like normal...as long as i can guess as to where everything is.
also, when in lock screen mode i can side swipe to get to the camera and take pictures.
so, essentially, screen doesn't work...but, it still recognises and accepts touch input.
i just can't see a damn thing.
any idea?
took it to a sprint corp store and they changed the housing for me...for free.
changed the screen, top housing, etc.
they said it looks like it might be the board.
any ideas beyond that?
thanks again, everyone!
also, on a weird note...my battery is bulging in the middle.
i guess it's on the way out...with everything else.
I've had this phone for years and am having this issue too. Anyone have an idea?
yeah, it turns out that my screen's fried.
at least that's what the sprint tech told me.
pretty much everything works perfectly.
impeccably...i just can't see it.
i guess that's it for the phone unless i want to replace the screen.
they're rather inexpensive...depending on where you source it from.
On my S6 edge I have on occasion seen that the black sleep screen suddenly showed the clock in big numbers (not the edge clock), and the faded away.
I know that I can get to see the edge screen by swiping up and down. But for the life of me do not know how to get the clock to appear on the sleep screen.
I have tried the home button, volume buttons, power button but all of this basically just turns the screen on.
Any suggestions?
in edge setting.
@Alex clock setting
Alex-V said:
in edge setting.
Click to expand...
Click to collapse
Thx Alex, but that is the setting for when you switch on the S6, and the you can see the clock on the lock screen.
I have found an image on google for what I am looking for , seen encl image. But then without using th the trasparent case.
rgds
surfer3000 said:
Thx Alex, but that is the setting for when you switch on the S6, and the you can see the clock on the lock screen.
I have found an image on google for what I am looking for , seen encl image. But then without using th the trasparent case.
rgds
Click to expand...
Click to collapse
That screen should only be possible with the Clear View case on. Are you using any type of case with your S6?
There are magnets inside the Clear View case which the phone uses to detect when the cover is closed to display that screen.
There might be a bug with your phone if that is happening.
Do you have any strong magnets around your phone, like a speaker or anything, that might be setting it off? But even so, that still shouldn't happen since Clear View cases also have an NFC chip to enable that functionality to ensure that just normal magnets won't set it off (and to prevent fake cases and counterfeits).
Are you rooted and have some tweak installed that you forgot about perhaps?
That's the strange thing. It did show and I do not have any case for the S6.
No it was not close to a magnet.
It is not rooted.
Thx for the reply
surfer3000 said:
That's the strange thing. It did show and I do not have any case for the S6.
No it was not close to a magnet.
It is not rooted.
Thx for the reply
Click to expand...
Click to collapse
That's very strange. Are you able to take a quick picture of it when it happens, I know that'll be hard to do.
Are you sure it is the exact same screen as the Clear View Case screen? Maybe it's something that looks similar, for example if you have a dark lockscreen.
Do you have Air Gesture Wakeup turned on (where you wave your hand over the screen and it turns on)? On the S4 you could make a similar screen turn on by using Air Gesture but on the S6 it takes you straight to the lockscreen. Maybe it's that in combination with something else?
I've been trying myself to get that screen to come on but without seeing what the actual screen looks like I'm out of ideas.
jonchliu said:
That's very strange. Are you able to take a quick picture of it when it happens, I know that'll be hard to do.
Are you sure it is the exact same screen as the Clear View Case screen? Maybe it's something that looks similar, for example if you have a dark lockscreen.
Do you have Air Gesture Wakeup turned on (where you wave your hand over the screen and it turns on)? On the S4 you could make a similar screen turn on by using Air Gesture but on the S6 it takes you straight to the lockscreen. Maybe it's that in combination with something else?
I've been trying myself to get that screen to come on but without seeing what the actual screen looks like I'm out of ideas.
Click to expand...
Click to collapse
Thx for trying. Taking a screen shot would be difficult as it comes on only for a few seconds. Haven't seen it for the last few days strangely enough.
I got the same thing yesterday, it even had the edge tabs lit up from messages I had waiting. No case, but my phone was close up my laptop when I saw it, maybe a magnetic field thing??
That happens when you have a message or email or missed call from one of your 5 edge contacts. The pull out side menu also bulges out with the color of the contact. Very cool feature!
Thx that must be it. SOLVED
ozaghloul said:
That happens when you have a message or email or missed call from one of your 5 edge contacts. The pull out side menu also bulges out with the color of the contact. Very cool feature!
Click to expand...
Click to collapse
I just realized that yesterday, but I noticed that it only works when the phone is laying down and your really need to pick it up quickly, if I slowly/gently pick up the phone, that feature doesn't activate. I also noticed that it likes to shut off fast, even interacting with the bubble, you gotta open up the app quickly as the screen doesn't give you time to actually read what's on it.
If Samsung tweaks that a bit to active more easily and keep the screen on a few seconds longer, it'll be a nice feature.
The occasional clock still happens on my phone
I just bought a Galaxy S6 edge+ two weeks ago... and the case I ordered for it should be here tomorrow.
The face, not the edge, of the clock lighting up when I pick it up has been happening randomly since I bought it. It is usually accompanied with the phone vibrating too. So it has nothing to do with the case (which I don't have one yet), or where the phone has been sitting.
I honestly thought this was a feature, and have spent at least 10 hours trying to track this feature down. Only to learn that the online manual is already outdated for my phone. I'm not sure what came pre-loaded, but the first thing it did was a complete upgrade to Android 5.1.1. ...and that took place via Wifi, even before I was able to activate the phone.
Granted, the phone works great! I seriously love it! But, completely randomly, as far as I've been able to tell, it shows the clock on main screen when the rest of the phone is asleep, when I pick it up. Meanwhile, the edge clock works great whenever I want it. But when pulling the phone out of my pocket, I would like to see the "big clock" on the main screen without having to hit a button or swipe the screen. But correct me if I am wrong. It would seem that the only "official" way for this to happen is to buy a certain type of case for it?
My mom has a Droid Turbo. And other than the insane battery life (48 hours talk time), the other feature I really like about it is that you can just wave you hand anywhere near the screen and the clock turns on. I was hoping that this was some sort of feature of the S6 edge+ too. But I guess I am wrong about this.
Any thoughts as to why the clock sometimes comes on, but most of the time doesn't, when I pick it up?
PBFred said:
I just bought a Galaxy S6 edge+ two weeks ago... and the case I ordered for it should be here tomorrow.
The face, not the edge, of the clock lighting up when I pick it up has been happening randomly since I bought it. It is usually accompanied with the phone vibrating too. So it has nothing to do with the case (which I don't have one yet), or where the phone has been sitting.
I honestly thought this was a feature, and have spent at least 10 hours trying to track this feature down. Only to learn that the online manual is already outdated for my phone. I'm not sure what came pre-loaded, but the first thing it did was a complete upgrade to Android 5.1.1. ...and that took place via Wifi, even before I was able to activate the phone.
Granted, the phone works great! I seriously love it! But, completely randomly, as far as I've been able to tell, it shows the clock on main screen when the rest of the phone is asleep, when I pick it up. Meanwhile, the edge clock works great whenever I want it. But when pulling the phone out of my pocket, I would like to see the "big clock" on the main screen without having to hit a button or swipe the screen. But correct me if I am wrong. It would seem that the only "official" way for this to happen is to buy a certain type of case for it?
My mom has a Droid Turbo. And other than the insane battery life (48 hours talk time), the other feature I really like about it is that you can just wave you hand anywhere near the screen and the clock turns on. I was hoping that this was some sort of feature of the S6 edge+ too. But I guess I am wrong about this.
Any thoughts as to why the clock sometimes comes on, but most of the time doesn't, when I pick it up?
Click to expand...
Click to collapse
My observation is that this happens whenever theres a notification waiting, if the phone gets picked up with a pending notification it vibrates and shows the clock with the edge tabs visible too. Has anyone found a way to turn this on at will?
I have the setting enabled to keep the second screen on when the main screen is off, but the screen still shuts off with the main screen. Any ideas? I tried switching the setting off & back on again, and also tried a factory reset, but it still shuts off with the main screen. Since it never comes on while the main screen is off, I don't see any notifications or anything.
I talked to T-Mobile support & they were no help, and I'd hate to have to exchange it for another phone.
If the ambient light sensor is covered or blocked it turns off
Yeah, it's actually a smart idea. No need for the screen to be on when it's face down or in your pocket. It comes back on pretty much as soon as you'd be able to check for notifications and such anyway - not an annoying delay at all.
LancerV said:
If the ambient light sensor is covered or blocked it turns off
Click to expand...
Click to collapse
This is all the time. The ambient sensor is working normally when I have auto brightness enabled, but the second screen only works when the main screen is on.
Did you ever get this resolved ? I have the same issue
I solved this problem by checking PINs on mainboard for the second Flex Cable for LCD of LG V10, see the video, READ comments here https://www.youtube.com/watch?v=hpeVAqgU94s, so in my case one of three PINs was folded little, so one PIN contact didn't touch the second Flex Cable and this caused the problem...