I just got my Tab p7500 and i have a problem. When i connects it to the charger it gives me MTP mode and charges veeeeeeery slowly as if it's connected to a usb.
Anyone knows what is this problem ?
Are you using original charger or some compatible, f.e. from your mobile. The original gives higher output power.
Does it actually show the connected as MTP notification? If not, make sure the charger is plugged in with the black wall adapter that came with it, since that gives it the full (10W i think) of power. If you plug it into one of those generic usb bars(like the Belkin mini surge protector), you will get only the power output meant for mobile devices and will charge very slowly.
i have the same problem
It takes me approximately 4 hour from zero to 100% with the original charger...
i just recently had the same problem.
buying a new adapter solved the problem. it seems that samsung's chargers aren't that good of a quality. (my sgs2's is working, but the outer part of the cable started to split so i had to fix it with some shrink tube...)
I've buyed a used S III today, and it came with a travel adapter ETA0U10EBE that has an output of 700 mA and i was charging my phone with it for 20-30 minutes, i accidently ripped the wires on it, so i charged it using a usb cable on my pc at work for the rest of the day. When i arrived home, i soldered the wires on the ripped charger and tryed it on another device, so i dont mess up my new samsung and it was working fine. After i pluged it in my samsung, screen turned on, but no charging effect. I then took another charger 550 mA ETA3U30EBE and started charging the phone normally but slow as hell (about 4 and a half hours from 8% to 100%). then i tryed with my Nokia AC-10E micro USB charger with an output of 1200 mA, it repeated the behaviour that happened with the 1st 700 mA charger. So it only doesn't refuse to charge via usb or 550 mA charger.... What could be the problem?
The phone is not rooted, with its stock rom, updated to 4.1.2 right away when i got it. Please someone help my misery.
Questions go in the QA section
Seems ever since I updated to the latest OTA update, if I plug my phone in on certain chargers I get a notification stating slow charging enabled please connect to your factory charger. Anyone else having this issue?
It seems to do it on any charger or 12volt car to USB adapter capable of outputting 2 to 2.1 amps
Stock ROM, rooted, unlocked, s-off
Sent from my HTC6435LVW using Tapatalk 2
Slow Charge Message
arisch86 said:
Seems ever since I updated to the latest OTA update, if I plug my phone in on certain chargers I get a notification stating slow charging enabled please connect to your factory charger. Anyone else having this issue?
It seems to do it on any charger or 12volt car to USB adapter capable of outputting 2 to 2.1 amps
Stock ROM, rooted, unlocked, s-off
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
Same here. Glad to hear it is not just me. I just got off with NA HTC Tech Support. There official stance is that they do not recommend or support using any device other than the official charging cable and plug in device. They went as far to say that they do not support charging in the car. I just about flipped my lid on the phone.
Here is the link to their site: http://www.htc.com/us/support/howto...783&p_name=droid-dna-by-htc-(verizon-wireless)
"Only the power adapter and USB cable provided in the box must be used to charge the battery"
I was told by Verizon that this was just a scare tactic, while HTC says I am not getting the right charge and they have no answer since they do not support DC charging in the car. Any info people have is appreciated. It works fine with Hard Wired DC -MicroUSB, but not with any USB Plug in.
Any apps that would help me measure the amount of charge it is getting?
Thanks in advance.
What are the specs on your car charger?
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So odd that they would do that, especially with the power draw of the phone. However you can charge using the battery packs?
My car adapter is a Macally USB car adapter model carusb10 output 5v/2.1 amp x1 500mA x2.
As for my house adapters the RCA 2 port USB wall adapter. 2.1 Amp x 1 or 1000mA x 2 I believe.
Sent from my HTC6435LVW using Tapatalk 2
Everyone with a stock DNA unplug your charger and flip it around. As in flip the prongs. It should give you this message even with the HTC supplied one. Or try this. When you use another charger and it gives you that message unplug it and flip it. It should straighten out. I dunno. Something about the way the power is drawn.
xcesivemastub8ah said:
Everyone with a stock DNA unplug your charger and flip it around. As in flip the prongs. It should give you this message even with the HTC supplied one. Or try this. When you use another charger and it gives you that message unplug it and flip it. It should straighten out. I dunno. Something about the way the power is drawn.
Click to expand...
Click to collapse
I have tried several different USB adaptors, from Razorfish(BestBuy), Belkin single USB input 2.1amp, innocell (RadioShack) dual SUB 3.1amp. Same problem on all.
On the other hand, any direct Wall connection with USB cable attached seems to work fine.
Also, I have the Motorola p4000 battery backup and when I plug that in, it also works fine and views it as AC.
Swapping the pins didn't work for me, same issue. Its a pita for me especially charging in the car because when using phone for navigation it charges so slow that it can't actually charge my phone and my battery decreases. I've went the route in the car I use my nexus 7 charger connected to an inverter.
Sent from my HTC6435LVW using Tapatalk 2
From my phone conversation with Seth from HTC Support, the slow charging warning is due to the update because the update incorporates the faster charging feature that qualcomm & htc have referenced too recently (can't remember what its actually called). The phone has a new type of charging setup that makes it charge faster than some other phones.
Unfortunately some chargers (wall/car) dont supply enough voltage to activate the charging feature so while the phone does charge fine (it charges at standard phone charge rate) it cannot charge at the faster rate due to the charger.
He states that this will not harm the phone and ther phone will charge fine and it a normal time. You can disregard the warning. For those that like the faster charge rate, you have to use the right charger/cable.
Before the update our phones were mostly charging at the slower rate and that's why most didn't see a warning unless the cable being used was below the standard rate of charge.
Hope this helps
arisch86 said:
Seems ever since I updated to the latest OTA update, if I plug my phone in on certain chargers I get a notification stating slow charging enabled please connect to your factory charger. Anyone else having this issue?
It seems to do it on any charger or 12volt car to USB adapter capable of outputting 2 to 2.1 amps
Stock ROM, rooted, unlocked, s-off
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
Why are there so many problems about this thing lately even me, I experience this most of the time
When I use the Best Buy 2.1 amp wall charger I still get the message.
I'll need to find my oem wall charger.
So far every one I have gives this message.
I haven't seen this message at all on any of my charges but I haven't charged in the car yet. My battery usually lasts for more than the while day so I just charge at night.
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Well with the faster charging enabled it does charge pretty quick especially using my nexus 7 wall adapter, even with my Nokia Qi pad. But man that last percent takes a while.
As of now I'm using supercharged hatka ROM slim 3.0.3 and getting good battery life. Even in the middle of nowhere where 75% percent of the time when I'm in the plant its searching for signal. I'll leave work after 8 hours and still be at 60%
Guess you can say its the only negative I have for the phone. Trust me the battery life is much better in the plant then my old bionic. I use to have to change the standard battery after 4 or 5 hours as it was completely dead.
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Last night I received my daughters replacement Rezound from the warranty company. It came with a 1 amp wall charger.
I plugged it into my DNA and did not get the notice of slower charging and it charged quicker than I've ever seen it.
Too bad my 2.1 best buy one won't.
The quick charge capable chargers must output just slightly higher voltage to trigger the rapid charge mode.
I'll experiment some day and see.
This is a known issue. It all comes down to there being no set standard for USB charging. Android, apple, tablets, they all just seem to do their own thing.
The phone is checking the pins on the charger. If the data pins are shorted, then you get fast charging. If not, then it will default to the slower USB charging.
That last update that came through added that 'Slow Charge' warning. I saw it on my gf's DNA. My DNA is rooted and ROM'd so I don't have that. You can still check for the charging speed on a device by going to the Battery page in the settings. Up on top it with either say AC (which is fast) or USB (which is slow).
The supplied HTC wall chargers have the data pins shorted within them, so any regular USB cable will allow you to charge at the AC rate. You may remember some years ago there used to be Charging Only cables and they were regular USB cables that simply had the data pins shorted.
Most car chargers do not have data pins shorted. I have used a number of different ones from monoprice and none of them will charge at the AC rate.
There are videos on youtube showing how to open them up and solder the data pins. You can look for charging cables on amazon (but that seems lame), or you can find a car charger that just actually works.
There is a cheap Motorola charger on Amazon that will give you the fast AC charge.
https://www.amazon.com/dp/B000S5Q9CA/ref=as_li_ss_til?tag=funkertosh-20&camp=0&creative=0&linkCode=as4&creativeASIN=B000S5Q9CA&adid=131FS8N5R70JPV4QGDCV&
Funkertosh said:
This is a known issue. It all comes down to there being no set standard for USB charging. Android, apple, tablets, they all just seem to do their own thing.
The phone is checking the pins on the charger. If the data pins are shorted, then you get fast charging. If not, then it will default to the slower USB charging.
That last update that came through added that 'Slow Charge' warning. I saw it on my gf's DNA. My DNA is rooted and ROM'd so I don't have that. You can still check for the charging speed on a device by going to the Battery page in the settings. Up on top it with either say AC (which is fast) or USB (which is slow).
The supplied HTC wall chargers have the data pins shorted within them, so any regular USB cable will allow you to charge at the AC rate. You may remember some years ago there used to be Charging Only cables and they were regular USB cables that simply had the data pins shorted.
Most car chargers do not have data pins shorted. I have used a number of different ones from monoprice and none of them will charge at the AC rate.
There are videos on youtube showing how to open them up and solder the data pins. You can look for charging cables on amazon (but that seems lame), or you can find a car charger that just actually works.
There is a cheap Motorola charger on Amazon that will give you the fast AC charge.
https://www.amazon.com/dp/B000S5Q9CA/ref=as_li_ss_til?tag=funkertosh-20&camp=0&creative=0&linkCode=as4&creativeASIN=B000S5Q9CA&adid=131FS8N5R70JPV4QGDCV&
Click to expand...
Click to collapse
I have the charger that came with the phone it it fully charges my DNA in 2 hours from 3%
Funkertosh said:
This is a known issue. It all comes down to there being no set standard for USB charging. Android, apple, tablets, they all just seem to do their own thing.
The phone is checking the pins on the charger. If the data pins are shorted, then you get fast charging. If not, then it will default to the slower USB charging.
That last update that came through added that 'Slow Charge' warning. I saw it on my gf's DNA. My DNA is rooted and ROM'd so I don't have that. You can still check for the charging speed on a device by going to the Battery page in the settings. Up on top it with either say AC (which is fast) or USB (which is slow).
The supplied HTC wall chargers have the data pins shorted within them, so any regular USB cable will allow you to charge at the AC rate. You may remember some years ago there used to be Charging Only cables and they were regular USB cables that simply had the data pins shorted.
Most car chargers do not have data pins shorted. I have used a number of different ones from monoprice and none of them will charge at the AC rate.
There are videos on youtube showing how to open them up and solder the data pins. You can look for charging cables on amazon (but that seems lame), or you can find a car charger that just actually works.
There is a cheap Motorola charger on Amazon that will give you the fast AC charge.
https://www.amazon.com/dp/B000S5Q9CA/ref=as_li_ss_til?tag=funkertosh-20&camp=0&creative=0&linkCode=as4&creativeASIN=B000S5Q9CA&adid=131FS8N5R70JPV4QGDCV&
Click to expand...
Click to collapse
I kinda figured it was something with the pins if I wasn't voltage offset.
I did find that one of my car chargers from best buy runs in quick charge. The cable I fixed, rather than using a usb cable in a slot on the charger.
The best number 2.1 amp wall charger uses a data type cable.
Maybe I'll check into shorting the pins on that sucker to get quick charge mode.
Funkertosh said:
This is a known issue. It all comes down to there being no set standard for USB charging. Android, apple, tablets, they all just seem to do their own thing.
The phone is checking the pins on the charger. If the data pins are shorted, then you get fast charging. If not, then it will default to the slower USB charging.
That last update that came through added that 'Slow Charge' warning. I saw it on my gf's DNA. My DNA is rooted and ROM'd so I don't have that. You can still check for the charging speed on a device by going to the Battery page in the settings. Up on top it with either say AC (which is fast) or USB (which is slow).
The supplied HTC wall chargers have the data pins shorted within them, so any regular USB cable will allow you to charge at the AC rate. You may remember some years ago there used to be Charging Only cables and they were regular USB cables that simply had the data pins shorted.
Most car chargers do not have data pins shorted. I have used a number of different ones from monoprice and none of them will charge at the AC rate.
There are videos on youtube showing how to open them up and solder the data pins. You can look for charging cables on amazon (but that seems lame), or you can find a car charger that just actually works.
There is a cheap Motorola charger on Amazon that will give you the fast AC charge.
https://www.amazon.com/dp/B000S5Q9CA/ref=as_li_ss_til?tag=funkertosh-20&camp=0&creative=0&linkCode=as4&creativeASIN=B000S5Q9CA&adid=131FS8N5R70JPV4QGDCV&
Click to expand...
Click to collapse
The phone is doing more than checking pins now. I have a 2.1 Amp dual charger with pins shorted and get the warning. It happily charged in AC mode before the update. The charger can also charge a nexus 10 at 2 Amps. I'm guessing the kernel devs will have to locate the source of the warning. I thought the resistance between the data pins might be the trigger, but there is no difference between the HTC charger and my dual charger. It does seem my car charger is unaffected.
I have found that to trick the phone into AC mode you have to short the the actual cable. Hence strip the insulation off the wires and short the data wires together. Has worked for me on all my chargers.
Sent from my HTC6435LVW using Tapatalk 2
This message does not have to do with the update. I have still not updated my DNA and have been struggling with this for about 6 or 8 months. I am on 2.08. The issue has continually gotten worse since the first time I saw it. At first it would just appear about 1 in 10 times I plugged it in to a car charger. It then got to the point where it would only not show the message with a certain car charger. Now it is showing it on the one car charger that works, but if I mess around with it and unplug and replug it a few times it will finally charge normally. The last few days it has started showing the message on the OEM charger. I have cleaned out the port on the phone and cables quite a few times now, but it doesn't help. I found that doing that only helps if it gets really full of lint and the cable rocks in the port causing it to loose connection if you move it, but it does not change the slow charging message at all. The phone is also definitely not charging at full speed when that message is shown. If I have it plugged in and it shows that message my battery actually drains if the screen is on. With the screen off I only gain about 10% per hour. I am not sure where the issue is, but I think it is different in different circumstances. In my case I think it is the phone itself, but from what I have read about others experiences it seems their problem might be the charger/cord. I hope this gets sorted out soon.
Clay333 said:
This message does not have to do with the update. I have still not updated my DNA and have been struggling with this for about 6 or 8 months. I am on 2.08. The issue has continually gotten worse since the first time I saw it. At first it would just appear about 1 in 10 times I plugged it in to a car charger. It then got to the point where it would only not show the message with a certain car charger. Now it is showing it on the one car charger that works, but if I mess around with it and unplug and replug it a few times it will finally charge normally. The last few days it has started showing the message on the OEM charger. I have cleaned out the port on the phone and cables quite a few times now, but it doesn't help. I found that doing that only helps if it gets really full of lint and the cable rocks in the port causing it to loose connection if you move it, but it does not change the slow charging message at all. The phone is also definitely not charging at full speed when that message is shown. If I have it plugged in and it shows that message my battery actually drains if the screen is on. With the screen off I only gain about 10% per hour. I am not sure where the issue is, but I think it is different in different circumstances. In my case I think it is the phone itself, but from what I have read about others experiences it seems their problem might be the charger/cord. I hope this gets sorted out soon.
Click to expand...
Click to collapse
It could be the charging equipment your phone or it could also be the power source not providing enough power to the device for it to charge fast so it charges slow.
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Hi,
So I've got a brand new phone very recently: less than 7days ago.:
I'm overall very satisfied, the battery holds charge for 3 days of normal use etc, but I'm having an issue with the charging;
I'm using Oukitel's OEM Cable and wall adapter and get approx 25% with 8-9h of charging. It's worth noting that the "flash charge" worked the first time, getting me from 30% all the way up to 60 in maybe 2h (supposed to be a ........9V2A/12V 1.5A charger), I then unplugged it to get to work. Data pins do work well, I'm able to transfer files and the phone recognises if it's plugged over AC or USB. I'm having the exact same speeds as my 5V 2.3A wall adapter, so i'm thinking the flash charging doesnt work at all anymore.
I have factory reset the phone 3 times now and unplugged the wall adapter for exended period of times to empty capacitors.
I'm really out of ideas and don't really want to send it back because of the cost and time (almost took a month to get there!)
I've sent a message to the support a couple days ago but no answer yet, I think it's hopeless. Anyone having better ideas than me?
I'd really appreciate ANY feedback, even if 20% get me through the day easily.
Thanks for your time.
PS: The phone doesnt heat up AT ALL while "charging" with any of my adapters, including OEM, and i'm having no other type C cable to test with.
I guess the Charger's data pins could be the issue, I have taped data pins of my usb cord and the phone thinks it's charging over AC everywhere, I don't know what to do to verify this though.
(edit) By touching the USB cord, i've noticed window's disconnect sound, I think the cable could be not stable enough and "disconnect/reconnect" with the charger often enough that the flash charge doesnt kick in, I'll try different positions tonight and keep this updated.
OUKITEL K10000 max
That was the cable, bought a fast charge adapter and cable and it now works. Using new cable on old charger works. To anyone having the same issue, just buy a new cable. z
phone was working fantastic and charged no problem but since the latest update ( may be a coincidences ) when i plug it into my samsung 30w charger it failed to charge and my laptop charger only works on one side and its flashing on and off , but when charge at work via the car charger its fine ? now all these chargers worked till other day when got a update now nothing also can usb-c charg it via laptop itself, has anybody had same fault or is it update problem just before i send it off for a fix , cheers ps also checked port for objects but clear ,
don't think it is the update. Mine sometimes does not wanna charge in the car but at the same time android auto is working over the cable. Never failed on my 65W wall charger that I usually use at home or during my travels.
Did you try rebooting the phone? One day in january my phone wouldn't charge over USB (still detected the charge, showed the charge icon, just not getting juice) but charged well over wireless in the car. I rebooted it and everything was fine again.