There are two scenarios in which you may be unable to find the comment about your app after releasing your app on AppGallery.
Scenario 1Your app can be found on AppGallery, but the app rating is 0 and there are no user comments.
CauseIf your app has been released recently and the number of downloads is small, it is possible that no one has left a comment yet. But if your app has been released for a long time and the number of downloads is large, you can sign in to AppGallery Connect, and go to Operate > Users > Comments to check whether there is any comment data. If there is comment data in AppGallery Connect, but there are no comments on AppGallery, this may because there are no comments from users in the country or region set on your AppGallery. The comments on AppGallery are displayed by country or region while in AppGallery Connect, the comment data of all countries and regions is displayed. You can filter the data by country or region in AppGallery Connect to check whether this is the cause of the issue.
Scenario 2Your app has comments on AppGallery app, but has none on AppGallery website.
CauseThe comments displayed on AppGallery are based on the country or region set by the signed HUAWEI ID. If you do not sign in with a HUAWEI ID, the system will display the comments based on the default service country or region. However, if you do not sign in to AppGallery website with a HUAWEI ID, the service country or region is set based on the IP address. For example, if you are based in the Chinese mainland but your app is released only in Germany, you will be able to see your app on AppGallery website without signing in with your HUAWEI ID, but you will not be able to find any comment for it.
To sum up, user comments for your app are displayed based on the service country or region. If you sign in to AppGallery or AppGallery website with a HUAWEI ID, the service country or region is the country or region set by the account. If you do not sign in with a HUAWEI ID, the service country or region is the default one on AppGallery. While on AppGallery website, it is determined by your IP address.
Related
Are there any requirements for releasing applications in China? Do I need to apply for a qualification certificate?
As we know, Apps and games distribution require supporting documents in accordance with local laws. In China, due to the large variety of apps and constant adjustments to the approval rules, the qualification requirements will be different. To help you quickly and effectively release applications, Huawei will let you know if your app requires special qualifications, and help you have better understanding to China application market to localize you application.
In addition to application, games must provide the copyright information and publication approval number. When a game starts up, certain information, such as the copyright owner, publishing company, approval document number (issued by the State Administration of Press, Publication, Radio, Film and Television of the People's Republic of China), International Standard Book Number (ISBN), and healthy gamer tips, must be displayed in a prominent position. And for those certificates, oversea game companies is difficulty to apply for it, so we will help you understand China's distribution policy.
How to upload the copyright documents of your application or game? Log in to HUAWEI Developers website, go to Console > Distribution and promotion > HUAWEI AppGallery > My Apps, click the name of your application, and go to Version information > Copyright information.
If you would like to know more, please contact us by the email.
Email: [email protected]
HUAWEI AppGallery provides a convenient and quality platform for various app developers and is committed to building a fair, targeted, and efficient release channel to increase app exposure and download rate.
The promotion process is as follows:
Register as a developer
Identity Verification
Create Your app
Submit for App test
Top up
Create a promotion task
View promotion data (check result)
For more details: HUAWEI AppGallery Paid Promotion User Guide
Note: If this is your first top-up, sign in to the AppGallery Paid Promotion platform. Click the arrow next to your HUAWEI ID in the upper right corner and choose My promotion permissions. On the page that is displayed, click the Promoted apps tab page, find your app, and click Apply for promotion next to it. Perform the top-up again after Paid Promotion is enabled.
Dear developers, to help you release your applications in AppGallery in China as soon as possible, here is a collection of frequently asked questions from developers :
Q1: I'm an android developer and I know the process to submit and approve an app on the play store. The process for the approval is similar to the Google Play Store or IOS store? It's important for all the developers of other markets. For example, the icon size, the description, the keywords, and so on.
A: To help the app approval process go as fast as possible, this document is intended to help developers pass app reviews：https://developer.huawei.com/consumer/en/doc/distribution/app/30202
Q2: For the developers that publish your app in the Huawei app gallery is present an incentive or a special tax percentage to allow the growth of this app store and the app availability?
A: HUAWEI Developer official website has provided professional guidance for global developers. For details about settlement and taxation, please refer to the guidance: https://developer.huawei.com/consumer/en/doc/start/98980, and you can also contact us by email: [email protected]
Q3: Is there an intermediary in China that we can work with to work around the legal requirements and other business issues?
A: Dear Developer, If you aren't familiar with the Chinese market or have no Chinese team, you ask for support in introducing you to an agency. Please contact us via email: [email protected].
Q4: Is there any different payment method to other countries or is it the same as in China?
A: There will be different payment channels available depending on the region, and the Channel Deductions for each payment channel will also depend on the region. The payment channel and deductions for different service regions are as follows: https://developer.huawei.com/consumer/en/doc/00001
Q5: If my app includes paid items, how is the payment handled to avoid paying fees for currency conversión?
A: If the transaction currency of the country or region where the product is sold is different from the settlement currency which you had chosen, Huawei will use Huawei's exchange rate to convert it into the settlement currency. For details about the exchange rate in AppGallery, please refer to 4.9 in the link: https://developer.huawei.com/consumer/en/doc/start/98980
Q6: How about IAP revenue sharing?
For details about IAP revenue sharing, please refer to https://developer.huawei.com/consumer/en/doc/app/30203
Q7: how to support the IAP payment requirements when releasing an app outside China?
A: All app and game-related in-app purchases or digital merchandise must only use the Huawei IAP kit
Q8: Will we be able to continue support for US 3rd party payments (e.g. VISA, PayPal…)
A: Huawei IAP provides a comprehensive payment solution for partners and users, please refer to https://developer.huawei.com/consumer/en/doc/00001
Q9: Will you get a commission from my app
A: If the APP is paid software, the settlement of each sale of your Joint Operation Paid Products on Huawei Platforms shall be calculated as follows: https://developer.huawei.com/consumer/en/doc/start/98980
Q10: Can an individual developer enable the payment service?
A: Currently, individual developers cannot enable payment service in HUAWEI Developer.
For more detail about how to release your application and games in AppGallery on the Chinese mainland, please send an email at [email protected]
Hello developers, here are some quick guides to help you learn how to get more customers and realize the monetization on AppGallery:
Q1: How can I apply for promotion services for apps that have been released in the Chinese Mainland?
A: After the app is released on HUAWEI AppGallery, you can apply for promotion evaluation. The procedure is as follows: https://developer.huawei.com/consumer/en/doc/distribution/promotion/3020902.
Q2: What promotion resources are available in AppGallery for developers in China and how you can access those resources?
A: Huawei has diverse promotional resources to help developer enter the Chinese market, and for more information about how to grow with AppGallery in China, please contact us by email: [email protected]
Q3: How can we monetize our app in China?
A: Monetization is available for apps in China, you can cooperate with some third-party ads platforms.
Q4: How APP monetize in China market on Huawei AppGallery?
A: If the APP is paid software, Huawei IAP Kits need to be integrated into the APP. Then the APP can monetize from China end-users by paying methods Alipay, Wechat wallet, credit card, and more, which all integrated with Huawei IAP. Details can be found at https://developer.huawei.com/consumer/en/doc/development/HMS-Guides/iap-service-
For more detail about how to release your application and games in AppGallery on the Chinese mainland, please send an email at [email protected]
You can develop and promote your apps very easily and make a difference
Martin Bieber said:
Hello developers, here are some quick guides to help you learn how to get more customers and realize the monetization on AppGallery:
Q1: How can I apply for promotion services for apps that have been released in the Chinese Mainland?
A: After the app is released on HUAWEI AppGallery, you can apply for promotion evaluation. The procedure is as follows: https://developer.huawei.com/consumer/en/doc/distribution/promotion/3020902.
Q2: What promotion resources are available in AppGallery for developers in China and how you can access those resources?
A: Huawei has diverse promotional resources to help developer enter the Chinese market, and for more information about how to grow with AppGallery in China, please contact us by email: [email protected]
Q3: How can we monetize our app in China?
A: Monetization is available for apps in China, you can cooperate with some third-party ads platforms.
Q4: How APP monetize in China market on Huawei AppGallery?
A: If the APP is paid software, Huawei IAP Kits need to be integrated into the APP. Then the APP can monetize from China end-users by paying methods Alipay, Wechat wallet, credit card, and more, which all integrated with Huawei IAP. Details can be found at https://developer.huawei.com/consumer/en/doc/development/HMS-Guides/iap-service-
For more detail about how to release your application and games in AppGallery on the Chinese mainland, please send an email at [email protected]
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Thank you so much
The success of an app is not just dependent on the value it offers users, but also how efficiently it reaches them. HUAWEI AppGallery Connect app service platform is designed to help app developers improve development and operations efficiency, attract a wider range of users and generates greater revenue, by offering end-to-end services at every step along the way, from app innovation and development, to distribution, operations, and analysis, with support for a broad range of devices.
App developers share a number of common challenges when releasing an app. For example, how to acquire most users? How to reach target users with optimal precision? How to improve monetization while continuing to acquire users? All of these challenges, and many others, are addressed at the AppGallery Connect Academy · Live event, offering actionable insights on how to grow your app business to new levels.
Partner with AppGallery Connect to grow your business, by harnessing global app distribution and broad-based device support.
As a top-3 global app marketplace, HUAWEI AppGallery provides access to a wide variety of both global and locally-oriented apps across 18 app categories and has attracted over 530 million MAU in 170+ countries and regions by the end of 2020.
In order to continuously provide quality and safe app experience for users, AppGallery has launched AppGallery Connect, a one-stop app service platform that empowers developers' app creativity and business growth. As of the end of 2020, AppGallery Connect had already partnered with 2.3 million developers across the globe, facilitating 384 billion app distributions on AppGallery in 2020 alone.
A/B Testing: Conduct group experiments to determine the best variant for your app.
A/B Testing enables you to make informed operations decisions based on specific data. It conducts group experiments to determine user preferences related to UI design, written content, and product functions. A/B Testing does not directly boost user activity, but its experiment results help you determine user preferences, and improve indicators such as DAU and MAU.
In one notable example, an app team split users into two groups to determine whether a new function could facilitate user engagement. This function was only made available to one group. Two weeks later, the daily active duration of users in the treatment group was half an hour longer than that for users in the control group. In light of this, the team ultimately decided to release the function, and was proven correct, as the daily user activity duration rose by 15%.
Remote Configuration: Change how your app looks and works, without requiring users to update the app.
Sleep Sounds is an app that provides lullabies and natural white noise to help users fall asleep with greater ease. The Sleep Sounds team utilized AppGallery Connect Remote Configuration to make changes to their app, while also avoiding the need to release a new version. The team simply made changes on the cloud, and the changes took effect on the app side. This enabled Sleep Sounds to make targeted recommendations to users based on their local market, age, gender, and other attributes, upon obtaining the user's consent. Just two weeks into using the service, Sleep Sounds saw an 8% increase in its number of users, and a 10% increase in user engagement.
App Linking: Provide a consistent link access across platforms and versions, for higher conversion rates.
App Linking helps you create deep links for in-app content, and display them across a wide range of channels, including those on social media. By tapping a link, the user can directly access the in-app content. Those users who have not installed the app will be redirected to HUAWEI AppGallery for download and installation.
For example, if you are planning a promotion in your app, App Linking can help you place the promotional link on a diverse range of ad platforms. Existing users can then launch the app and open the specific page with just a tap; new users will be redirected to AppGallery to download and install the app, and then to the specific promotional page upon launching the app.
Linking premium in-app content enables you to convert mobile web users into native app users, which provides a way to grow your user base. App Linking also supports tracing parameters, which means that you can view data analysis and trace traffic sources across different channels.
App Messaging: Send contextual messages to engage users.
With the Call Screen app, users can choose from a range of customized incoming call skins, some of which have visual alerts to ensure that important calls aren't missed. But the developer found that some of the new skins they had released were not being downloaded by very many users, and reviews of the skin were mixed. To address this, the developer used the App Messaging service in AppGallery Connect to notify users of new available skins, after obtaining their consent. Now, when a user signs in, Call Screen provides them with skin recommendations based on their preferences. The service helped increase the number of app users by 11% in just three weeks.
AppGallery Connect Academy · Live: We Connect, You Grow
If you'd like to learn more about the operations and growth services in AppGallery Connect, you simply can't miss AppGallery Connect Academy · Live held from 11:00 UTC+02:00 on March 31, 2021. This event will walk you through how to harness AppGallery's global distribution capabilities to grow your user base, and how to better monetize your app by using AppGallery Connect's operations services to target and activate users. These services, and many others, can help your app stand out from the competition.
Any doubts about this LIVE, click here to leave your reply. We'll answer some questions during the FAQs session.
Thanks for sharing
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Do all those features support non-Huawei phones?