Voice over LTE and Voice over wifi for Red Pocket? - LG V30 Questions & Answers

Hello,
Maybe I misunderstood what these both do. I have red pocket and contacted customer support to make sure they are both turned on on my LG V30+, rooted. They stated it was. I make most of my phone calls from home and seem to have poor reception (in terms of the bars it shows). Last few calls I had dropped and people constantly tell me when they call it goes straight to voicemail. I am always near wifi though. I was under the impression, that I would get calls via wifi and despite poor reception (I am near NYC btw), the voice over wifi would connect my calls so people would be able to reach me and maintain a phone call with me.
Am I misunderstanding something? Is there something I need to do to get my service working straight via the rooted device?

what's red pocket?

The last several calls I made were unsuccessful, and I keep hearing from folks that their calls are going straight to voicemail. Nonetheless, I am never far from a wireless connection. I thought that if someone tried to contact me, they'd be able to use voice over wifi to connect the call regardless of where I was in the world or how bad the coverage was (I'm near NYC, by the way).

Red Pocket is a carrier here in the USA.
OP, you are correct, the phone should work on Wifi for your call, and ring and work "better" Than with the low-bar cellular signal. I have the same situation at home - about 2 bars cellular, but full-bars on wifi, of course. Wifi calling works great for me. I'm now on a different phone (Galaxy S10+) but my V30 worked great when I was using that. My carrier was Total Wireless (a Verizon MVNO).
You may need to check to make sure VOWIFI is actually happening. I recall there was a switch in the settings somewhere, but I don't remember exactly at the moment. Of course, that needs to be on.
One way you can test is to put the phone into airplane mode, then turn on Wifi, and you should still be able to make a call. If not, then VOWIFI is not working. On Verizon, when we get a VOLTE or VOWIFI call, we get an "HD" indicator on the phone app, which also confirms the call is on there... I don't know if RedPocket does anything similar...

Related

[Q] T-Mobile admits Vibrant has no UMA support

Ive had many "not registered" errors when trying to place a calls over WiFi and called in for support to TMo many times. The third week and the fourth or fifth "PDA" service guy went all out and then gave up and turned me over to "Loyalty". Its like getting switched to the inquisition. THEY told me, 'bad news' Vibrant can't make calls over WiFi. SO I confessed it only worked 50% of the time.
When I agreed to take the phone, TMo said it would support UMA. In the mean time I think they decided they would not support UMA. I can call TMo phone mail no problem and the phone rings and then disconnects. It will make a call from "voice" but shows the not registered error when I dial a number. It has to be TMo router settings. They offered to send me a 3G Curve which they said would support UMA telephony, but they had no other phones - oh yah maybe the "Shaddow" was available but even they wouldn't go so far. I'm SOOOO sick of RIM, really, really sick. So I rejected that. So now I'm making calls and receiving calls over WiFi, but not reliably and with no support.
I'm fairly certain this is the tip of the big iceberg. My Vibrant was very early pre-purchase, so it might not have had all the TMo down mods. Never the less, it seems crazy that I would pay them to use my own DSL/WiFi as I seem to be doing with my HTC Incredible/Verizon phone. It works great, but of course I pay.
TMo gave me some questionable information regarding using Vonage, which I found does is not suposed to work with the Vibrant. They also said no Android phone will work with TMo hot spots, which I am inclined to accept. It appears all the carriers will do anything to keep a branded hand set off of free WiFi telephony. So I'm trying Google Voice. It registers, but I have so far not recieved a call to my new Gvoice phone number.
Do I need to root the phone? Are there apps that will help? Does any one out there think the 2.2 upgrade with the TMo holy water has a ghost of a chance of making WiFi phone calls without a TMo charge? My Incredible/Verizon still tethers on PDA-net and I think that is not charged. But I'm not clear on that either.
I just pre-bought a Tab through Cell Phone Hut. I will see if a device free of TMo tweeks will route telephony over WiFi. All I really need is a cheep pre-paid SIMS card for OTA. It's nuts thinking to pay 3G or 4G OTA data rates when the same data is free over WiFi. There will be many Android apps to do all your data I/O when you are in range.
cheers all... thx for any light on this!
Umm what? You're able to make calls on wifi 50% Of the time. You can make Google voice calls over wifi? You were told the vibrant would have uma? ?? Maybe I'm misunderstanding you but....
Google voice is NOT a voip service so i think you're misjudging its use.
Vibrant was never said to have wifi calling, just like every other android.
An app called kineto was recently announced that does wifi calling but its not uma. it doesn't hand off to cell network. Its announced to be available for the new mytouch n moto defy.
Also, tmo uma will no longer give you 'free calling'. It takes from your minutes so its only real advantage is to extend coverage.
I'm a woman. Stop assuming everyone on this forum is a bro, dude, or man. Sent from my Vibrant.
The Vibrant hasn't been confirmed to ever get Wifi calling but it was demo'ed on a Vibrant running 2.2. The feature could possibly be added to the vibrant once it receives the 2.2 update.
This is strange. We've had our vibrants about a week. When I'm home I have the Wifi turned on. The signal bars drop to zero. I have just assumed that my voice calls were going over Wifi to our DSL modem over the Internet.
Note: We happen to have a T-Mo wireless router from back in the days when we were using it with our Blackberries to keep the minutes down. Subsequently T-Mo switched us to an unlimited plan, but we still use this router for one hard-wired home line.
KnottyBitz said:
This is strange. We've had our vibrants about a week. When I'm home I have the Wifi turned on. The signal bars drop to zero. I have just assumed that my voice calls were going over Wifi to our DSL modem over the Internet.
Click to expand...
Click to collapse
Signal bars dropping to zero is just a visual indicator; doesn't necessarily mean there is zero signal, just not enough signal to flip the visual indicator. This happens to me quite a lot - I have no signal, but someone calls me and the call quality is fine.
In any case - basic logical fallacy - correlation does not necessarily imply correlation. Although it would be super nice to make calls over wifi!
<------ Tmo Retail Rep
There is no Android phone that supports UMA at the moment. The only Android that will have UMA that has been announced so far is the myTouch HD. Not sure why someone would tell you the Vibrant has the feature.
Not only that, 0 bars doesn't mean no service. The circle with a slash means no service
I'm a woman. Stop assuming everyone on this forum is a bro, dude, or man. Sent from my Vibrant.
Where was it ever said that the Vibrant would have UMA? Its one thing if a rep was mistaken but no slick, ad, spec sheet, or anything else that I recall ever implied that UMA was going to be available. I came from a Blackberry to the Vibrant so I felt I was aware that UMA was not available.
UMA in Android NOT
Apparently Android has no UMA support, but a lot of people want it:
Check out Issue 6242 - Google's board for android code / issues.
I am thinking about moving to vibrant and tmobile. the only thing that is stopping me is the lack of uma support on the vibrant. Does anyone know whether this is capability will be added with the 2.2 update??
Have you guys not tried any of the new leaked froyo roms? They all have wifi calling and it works, although its not uma and doesn't hand off it works great. This is actually a Godsend for I have had Tmobile for 7 years and I get no service in my house, finally a solution. I'm not sure this will be released in the upcoming froyo update or it was just pulled from the Mytouch4g and they made it work for our phones.

No workie in Roaming

Recently did the ICS upgrade, but realized ICS broke my phone shortly after.
I live in the mountains in an area where we use shared data with US Celluar (mountain in the way for the Verizon tower). So, I am always on roaming at my house. Drive a few miles out and I'm on Verizon tower but not at home.
After the update, my phone, texts and data do not work on the roaming US Cellular network but everything works fine on the Verizon network. What happens when I try to place a call is it will connect to the network, make the call but 4 second in (before any ringing or anything) I get the fast busy signal. Texts just fail as does data. I can receive calls and texts SOMETIMES. Other times the incoming call goes directly to my voicemail. I can test the phone and see a nice strong signal to the US Celluar network. I just can't seem to use it.
I reported the issue to Verizon on Monday (Saturday now), but they cannot figure it out. I've reset my phone to factory defaults with no luck. They say they have an open ticket without resolution.
So, I figure it's time to ask the community for any help.
Global data roaming access should be set to allow access for all trips
But I'm sure they suggested this.
newowner said:
Global data roaming access should be set to allow access for all trips
But I'm sure they suggested this.
Click to expand...
Click to collapse
Yeah, we messed with that
Dang - that sucks, hmmm, is you Preferred Network Mode "Global"?
In cases like this, I wish that Verizon had VOIP like TMO...
Another solution may be to turn in your phone as it may have gotten damaged some how... If you're still under warranty.
I wonder if the PRL version has anything to do with your problem.

Can't recieve calls while tethering

Whenever i am using some sort of tethering software on my sprint g3 i cannot receive phone calls. Pdanet, Easytether, and even wireless tether for root users all had this problem. I know due to sprint spark we aren't capable of using data and voice at the same time, but can't it at least just disconnect you from your data like the good old days? I feel like it's prioritizing your data connection, thus not allowing you to recieve any calls. Ive been told that my phone would ring once, and go straight to voicemail. I'm not even able to see the missed calls unless they leave a voicemail, Heck, nothing even shows up in the call log! If anyone knows of any fix that can solve this problem that would be great. I'm sure many other people are having this issue as well.
I've also noticed that even without tethering if you happen to be using data on your phone at same time someone calling you, you won't receive the call.
I've noticed this also at times. My brother even drive to my house cause he kept calling and it was going straight to voicemail. I was not tethering, just using data. I wounded if I should give Sprint a call bout this issue.
Sent from my Lg G3
I think this is an unfortunate byproduct of the phone not supporting SVLTE (same as all current spark capable phones). It only has one transmit path, so it cannot connect to 1x when it's connected to LTE. The Sprint network is supposed to tell the phone to disconnect from LTE and connect to 1x when a call is incoming. This is called ECSFB. But in some areas, the network doesn't yet support this feature, so you may miss calls (because as far as Sprint's voice network is concerned, the phone isn't connected). I've read that Sprint is working to get this support to the entirety of their network, but it still isn't complete. Hopefully it will only continue to improve.
Link with a better explanation: http://www.fiercewireless.com/story...upport-simultaneous-voice-and-data/2013-11-19
I haven't noticed this problem, but I'm sure it's happening to me as well. I don't live in a very updated area, as far as Sprint's network is concerned. We don't have 800MHz (because of the IBEZ), and we don't have B26 or B41 LTE yet. Just regular old LTE B25 on most towers.
Hope this helps.

Redmi Note 3 Pro (Kenzon) disconnects from cellular network on calls CM13

Hi, if anyone has any advice, it would be greatly appreciated. I just got a Kenzo and have been having the same issue with MIUI 8 that it came with, and now with the cm-13.0-20160820-SNAPSHOT-ZNH5YAO0J4-kenzo ROM, cm-13.0-RADIOS.zip, and Radon-V3.5-Kenzo-Cm-Mm.zip I just flashed today.
I thought the new rom might fix my issue, but apparently not.
Occasionally, I can make or receive calls. Maybe 1 out of 20 times. It seems like only if the "H+" is showing when I make the call. LTE data is working fine. Usually when I make a call, or a call comes in, it goes from LTE to 3g, then the call doesn't connect. Using a app called NET Monitor, it shows the it connected to "RSSI WCDMA" during the period when the call is trying to connect.
I am in Canada, and the phone seems to support the correct bands, but this issue persists. I have tried two different sim: one from Rogers and one from Bell....both have the same issue. My samsung s6 doesnt have the issue with the same sim.
I am at a loss and would really appreciate assistance from someone who knows more than I
thanks!
If I set to 3g preferred, then run this HSPA+ Tweaker (3G booster) I can make a call. Network indicator shows H+
[ I have a connection graph, but can't post it yet since i am too new. ]
Call worked fine for this scenario
If I set to LTE preferred, I can't usually make a call. Network indicator shows LTE, then switchs to 3g. The connection graph looks like this. First green line on "serving cell" graph, call came in, worked properly. Second green line is when I called phone, but never it never rang . Shows same if you try to make a call.
[Will post graph when I can]
First call worked, second didn't in this scenario.
I think the radio is just not receiving a strong enough signal. The signal in same location, same sim, shows up much stronger with my Samsung S6.
Not sure if the phone is defective, or just not as good. Anyone ever compare WCDMA reception between these two phones?

Question US version (XQ-CT62) t-mobile: no data/internet connection??!!

hi community, i got my usa version of 1 iv and worked with mint-mobile (using t-mobile's network) to connect/activate. Calling/word text worked fine (image via text did not work), but no internet/data connection over 5g/LTE while browsing. Tech support could not get it working and escalated ... wondering if anyone would know how/what could be done. Thx!!
You must be missing the APN config on your device for TMobile. also, check if mobile data is enabled.
Here is T-Mobile info on how to setup Tmobile USA APN:
Tutorials | T-Mobile Support
Not related to the post (getting T-Mobile service) on any of the Asian firmwares at the moment.
I flashed the Euro, US firmwares and no signal at all. The radio power in hidden menu shows as off.
Does anyone know if crossflashing with this model also flashes the radio modem?
Seems to have worked naturally for Xperia 1 II and Xperia 1 III.
Not sure why this doesn't work now aside from intentionally restricting the phone to the intended region model.
Mine is XQ-CT72 global version on US T-Mobil.
I'm getting 800+, but US version should be better because of better band selection.
Mine goes that fast only certain places.
xperialiker said:
hi community, i got my usa version of 1 iv and worked with mint-mobile (using t-mobile's network) to connect/activate. Calling/word text worked fine (image via text did not work), but no internet/data connection over 5g/LTE while browsing. Tech support could not get it working and escalated ... wondering if anyone would know how/what could be done. Thx!!
Click to expand...
Click to collapse
I own the USA variant of the phone and I have absolutely no issues with 5G data nor wi-fi. The only issues I am experiencing is the fact that voice over Wi-Fi has not been provisioned. Coincidentally my phone also tells me within engineering mode that video over Wi-Fi is also not implemented. Sony wants to point the finger at T-Mobile and T-Mobile wants to point the finger at Sony.
Other than that I love this phone.
hnt20 said:
You must be missing the APN config on your device for TMobile. also, check if mobile data is enabled.
Here is T-Mobile info on how to setup Tmobile USA APN:
Tutorials | T-Mobile Support
Click to expand...
Click to collapse
I have the correct APN that you mentioned and still no luck for voice over Wi-Fi. I spent over half an hour with a T-Mobile troubleshooting technician and she was not able to remedy the scenario. They have created a trouble ticket and forwarded up the food chain. They claim you will take about 3 days for them to get back to me so cross your fingers (VoWifi).
igotroot said:
I have the correct APN that you mentioned and still no luck for voice over Wi-Fi. I spent over half an hour with a T-Mobile troubleshooting technician and she was not able to remedy the scenario. They have created a trouble ticket and forwarded up the food chain. They claim you will take about 3 days for them to get back to me so cross your fingers (VoWifi).
Click to expand...
Click to collapse
Ah, that is a different question. that means you are able to get data and your problem is only with VoWiFi which is expected. your original post question was totally different.
Sony blocks TMO VoWiFi in their software by blocking the network code in their settings. You will never get VoWiFi with Sony and TMO together unless you root and hack your sony build settings to enable it.
Your next best option is to move to GoogleFi that uses TMO network and you will be able to get the full VoWiFi service there since it has different network code.
hnt20 said:
Ah, that is a different question. that means you are able to get data and your problem is only with VoWiFi which is expected. your original post question was totally different.
Sony blocks TMO VoWiFi in their software by blocking the network code in their settings. You will never get VoWiFi with Sony and TMO together unless you root and hack your sony build settings to enable it.
Your next best option is to move to GoogleFi that uses TMO network and you will be able to get the full VoWiFi service there since it has different network code.
Click to expand...
Click to collapse
Rats. I've been looking to upgrade from my Note 10+ on T-Mobile, and the Xperia 1 IV looked promising, but VoWiFi being nerfed is a non-starter for my needs. Curse the manufacturers for moving away from expandable storage!
T-Mobile basically did a bunch of farting around and could not provision Wi-Fi calling on my phone. I have confirmed from at least three people on XDA developers that the workaround is to jump on board with Google fi since they do support Wi-Fi calling provisioning.... Or somehow root your phone and find an engineering workaround.
igotroot said:
T-Mobile basically did a bunch of farting around and could not provision Wi-Fi calling on my phone. I have confirmed from at least three people on XDA developers that the workaround is to jump on board with Google fi since they do support Wi-Fi calling provisioning.... Or somehow root your phone and find an engineering workaround.
Click to expand...
Click to collapse
It is Still a good attempt from TMO to try to help, It is really not TMO fault here as nothing they can do. Sony is at fault blocking TMO network code in their VoWiFi software.
Sony has decided to block this service from the second largest US carrier, wondering why Sony sales not picking up in the US
seriously genuine question......why is that so important? I mean, can't you just call a person on whatsupp or telegram or any other service? After all, it is just VOIP, right?
kinggo2 said:
seriously genuine question......why is that so important? I mean, can't you just call a person on whatsupp or telegram or any other service? After all, it is just VOIP, right?
Click to expand...
Click to collapse
Since WCDMA and GSM are sunset, if you want to call someone or receive calls with your phone, you need VoLTE or VoNR. TG and Whatsapp are not that popular in the US, and imagine someone wanting to use their phone as a phone....
well, I get that. We still have 3G and GSM. And every time I work on new rollout things are more and more complicated because of all generations are still in use. Connecting to a unknown wifi every time seems very not practical and if it is not opened public network (which again is not great) how does that work then? I get it if you are at home/family/friends but my question is more like, no cell signal, jut some random wifi. To me it looks more like a patch then an actual service/solution for the lack of cell signal. Or is that something that you really can rely on?
kinggo2 said:
seriously genuine question......why is that so important? I mean, can't you just call a person on whatsupp or telegram or any other service? After all, it is just VOIP, right?
Click to expand...
Click to collapse
The issue is when I'm in my local public supermarket there is no T-Mobile coverage in the building. There is Wi-Fi and I do use Google meet and other apps over Wi-Fi but if someone calls my phone number my phone will not receive the call. That is the point.
Someone would have to actually know that I'm in a no coverage area and utilize one of those other apps to reach me. If not businesses, job offers, local businesses that don't know me personally, someone new that I've met etc etc would never get through to me and I would eventually receive some type of voicemail message indication. That is unacceptable when you have children and other family members and friends that need to get in contact with you immediately.
igotroot said:
but if someone calls my phone number my phone will not receive the call. That is the point.
Click to expand...
Click to collapse
Exactly the point, your phone number is the primary way many reach you. if your phone does not have any 3G\4G\5G coverage, then WiFi might be your only other option that gives people the ability to call you directly with your phone.
OK, but who provides wifi? I get that is is just a voip, but you still need internet connection. So instead of cellular it uses wifi.
Here, in many big business buildings or malls we have indoor base stations, sometimes it is combo indoor and out door. Indoor usually is set up as MIMO so all of the providers share the same indoor infrastructure.
Also, many of public places have a wifi but since we are covered with cell signal, nobody really cares about it. Mostly because you can't just connect to it. you need a pass from your bus ticket or your bill in bars or are greeted with front page of the mall that wants you to register and so on. So using wifi here is PITA, that's why I wonder how all that works there and why is it such a big deal.
kinggo2 said:
OK, but who provides wifi? I get that is is just a voip, but you still need internet connection. So instead of cellular it uses wifi.
Here, in many big business buildings or malls we have indoor base stations, sometimes it is combo indoor and out door. Indoor usually is set up as MIMO so all of the providers share the same indoor infrastructure.
Also, many of public places have a wifi but since we are covered with cell signal, nobody really cares about it. Mostly because you can't just connect to it. you need a pass from your bus ticket or your bill in bars or are greeted with front page of the mall that wants you to register and so on. So using wifi here is PITA, that's why I wonder how all that works there and why is it such a big deal.
Click to expand...
Click to collapse
There are many places that I have frequented where cellular data and cellular calling will not go through. In those places Wi-Fi is available. While you can use WhatsApp and other individual applications to make video calls and even voice calls you will not be able to receive native incoming calls when someone calls your regular phone number nor will you be able to use your native dialer to make a regular phone call if Wi-Fi calling is not provisioned on your phone. Unfortunately our phones do not get provisioned for T-Mobile Wi-Fi calling apparently due to some issue between the Sony and T-Mobile. So by switching to another carrier or mvno, Wi-Fi calling will be enabled reportedly.
UPDATE: Switched to Google Fi.... Problem solved. Wi-Fi calling now enabled.
That part I get, but still don't know which wifi do you use for that. For mobile network, there is a SIM that handles the connection between cells. Phones can't connect to any available wifi, right. So..... I get what it is, but as someone who works on cell towers installations and from perspective of wifi networks here and my knowledge I still don't get which wifi do you use in that case.
kinggo2 said:
That part I get, but still don't know which wifi do you use for that. For mobile network, there is a SIM that handles the connection between cells. Phones can't connect to any available wifi, right. So..... I get what it is, but as someone who works on cell towers installations and from perspective of wifi networks here and my knowledge I still don't get which wifi do you use in that case.
Click to expand...
Click to collapse
It can work on any Wi-Fi network that has adequate bandwidth. I can go to my local Publix supermarket....no cellular signal in there: I turn my WiFi on, I can make/receive calls with the native phone dialer. No cellular tower needed.
Even tested this at home.... I turned Airplane mode on, then afterwards I ONLY turn wi-fi on.... Calls can be made/received.

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