Hi, I've had my Xperia 1 III for a few months now and it's been great.
But a couple days ago the headphone jack stopped working properly and it seems as if it's not contacting properly.
It plays audio but poorly, and occasionally only in one ear. I've tried several pairs of headphones and they all have the same issue.
I've cleaned the jack out but made no difference. Where should I start to fix this?
FYI: I live in New Zealand so there is no local service center I can send it into.
I had a bad experience at first, with the music suddenly stopping at random, but now it seems to be better and working fine.
Sorry, I don't have this issue anymore, it's now great for me
dr.mccoy said:
Hi, I've had my Xperia 1 III for a few months now and it's been great.
But a couple days ago the headphone jack stopped working properly and it seems as if it's not contacting properly.
It plays audio but poorly, and occasionally only in one ear. I've tried several pairs of headphones and they all have the same issue.
I've cleaned the jack out but made no difference. Where should I start to fix this?
FYI: I live in New Zealand so there is no local service center I can send it into.
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Ouch! You have a few choices...maybe. First is to determine if it's a software problem. I personally think it's hardware related but the only way to tell is to reboot into safe mode and see if the problem persists. If it does, then you could do a factory reset/repair locally or with Xperia Companion. Yes, a factory reset is painful. If this doesn't help then you either find a tear down video and see if you can repair it yourself...doubtful? Or, you take it to any cell phone repair shop and see if they can/will try to repair it. Or, you look into shipping it to a certified Sony repair facility and shell out the $$$$$ for a repair. Hopefully you have a backup phone. Lastly...you live with it...acquire a dongle...and use the charging port for audio headphone use. (I have not checked to see if this last "solution" will even work on this phone.)
Related
Hey guys, I have a hardware issue but first the background story
So my phone fell on concrete and the screen broke. I bought a digitizer and replaced it myself. After a month or so, I broke it again. I replaced it, but the unit I got was faulty, and I only got the replacement today.
I opened the phone again and replaced the digitizer, and it's working great!
however in the process I must have done something wrong since my audio/sound doesn't work anymore.
1)Loud speaker works just fine and the microphone works since I am able to talk to people and they hear me
2) When I plug in my earset, the sound works just fine on the earphone. The microphone switches over the earset's microphone and I can hear/talk just fine.
The only problem that I have is I can't hear anything if i put phone next to my ear :/ I opened again looked around, but didn't find anything obvious that might explain wha went wrong. Would anyone know where to look/what to test?
Cheers
anyone any idea please? D:
I haven't opened up my Mozart just yet but from my experience with HTC phones I would suggest checking the contacts of the speaker. They tend to have little springs on the speaker that come in contact with the mainboard and this is how the signal is transmitted. If these contacts are damaged then you will not hear anything.
With all the drops you may have damaged the speaker itself but I'm not sure of a way you could test that.
The problem i had was that I used my sony ericsson X8 headset and the sound came out funny, the thing that was cuasing it was the microphone. Try stock headset to see if it works. If it doesnt then you might want to get someone to check it or fix it. Up to you.
My internal speaker & mic stopped working on my 6 week old Lumia 800- bluetooth & speaker phone was fine.. I soft & hard reset it but no joy.
took it to the Nokia service center that said they'd seen this before & they couldn't fix. It would have to be sent off for 10days or so.. Not impressed by this I told him to go jump...
On the way home I had an idea that this could be related to the headphone jack.. so re-plugged & unplugged headphones - and it was fixed !
clearly with certain 3.5mm plugs the jack doesn't always recognise that the plug is taken out & re-enable the internal speaker..
perhaps it was just mine (like it was new & a bit stiff ) or something to watch out for generally.
You should tell the Nokia shop guy to help anyone else with that problem
It's just yet another bug in the firmware. Sometimes if you unplug your headphones very slow or very fast it doesn't recognize it...
just like the iphone
That was the same issue with iphones for awhile. I used to have to "fix" that daily when I worked for at&t.
I think we should post all of these small, fixable issues and codes into one single thread titled "known problems and easy fixes" because nokia/ms websites blow at providing solutions. I had to use them multiple times this week because of a defective phone but they give you the way to do something if your phone was functional, not a way to fix something not working properly. It's a ****ing joke.
*Detection* said:
You should tell the Nokia shop guy to help anyone else with that problem
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good idea - he said "nokia never tells you that sort of thing"
BTW it isn't firmware related.. I did a hard reset -so any state would have been wiped. The switch is part of the jack plug.
johnny.g said:
good idea - he said "nokia never tells you that sort of thing"
BTW it isn't firmware related.. I did a hard reset -so any state would have been wiped. The switch is part of the jack plug.
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Hard reset doesn't affect your FW. I still think it is a bug in the drivers.
I picked up a secondhand lumia 800 yesterday everything was fine until I stuck my headphones in and before coming across this thread all I done to remedy the issue was reinsert my headphones 2/3 times and it sorted itself out I think there maybe a dodgy headphone switch in these phones although I have used other headphones since that and it hasn't repeated itself.
Hello Dear Xda,
I am having a very strange issue with the Audio Jack. When I got my phone I used samsung headphones and they seemed to have worked perfectly. Now when I tried using other headphones - i.e. the ones that work perfectly with my other devices, it simply wont register. I put the jack in, but nothing happens. the music keeps playing. I thought its only that headphone so I tried others, such as my Car's cassette adapter still the same issue arises.
Now I tried my mothers phone which is a Galaxy SL and it works perfectly with all the headphones that wont work for me. then I decided to squeez teh headphone a bit harder and turn it around in different directions and it started to work a bit, with terrible quality, but it worked. and if i hold it into a certain awkward position you could hear the sound almost flawlessly.
I have came to the conclusion that my jack might have a problem. But I am not aware how to fix the problem. Cause it works perfectly with some headphones, but it wont with others. Does this requires full change of the jack, or can it be fixed by readjusting it somehow?
inb4: I have restarted the phone several times, changed to factory setting and even changed rom to no avail, so this clearly is no software issue.
Thanks in advance
Replace jack. Should be YouTube videos around/Google search might reveal how to do it, but in all honesty, if you're not competent with microelectronics (like me), take it to someone who knows what they're doing (local mobile repair shop). Shouldn't be expensive to fix as the jack is a cheap part, main component of the fix will be labour.
Hello there.
Today I've noticed that the left speaker of my headphones doesn't work when I plug them to my Mini Pro. I moved from CM10.2 to SJB 8.0 and found this out while testing stuff out. It's been some time since I've used my phone as a music player last time, but I never had any problems like this. Reverting to CM didn't help either.
I can't really find out whether this is a hardware or software issue. I think connector isn't dirty, wiggling the plug doesnt make any difference. Is there anything more I can try, besides flashing stock firmware? Did anybody have a similar problem?
EDIT: I've connected my PC to the phone as a BT headset, both channels work fine there.
What headphone do you own? Most new headphones with mic won't work correctly on 2011 xperia. Those new headphones use CTIA, our phone uses OMTP. Long story short, you can only use stock headset or the ones without mic. You could buy OMTP to CTIA converter though. Look up on eBay.
fundre said:
What headphone do you own? Most new headphones with mic won't work correctly on 2011 xperia. Those new headphones use CTIA, our phone uses OMTP. Long story short, you can only use stock headset or the ones without mic. You could buy OMTP to CTIA converter though. Look up on eBay.
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I use only standard stereo headsets, namely Creative Aurvana Live and Creative EP630.
They looked compatible to me. Maybe cleaning phone jack with alcohol would help, I don't know. Sorry
fundre said:
They looked compatible to me. Maybe cleaning phone jack with alcohol would help, I don't know. Sorry
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Thanks for your input either way. I have tried cleaning the jack with isopropyl alcohol, and also just in case left the phone without battery for some time (because why not).
The strange thing about this is I'm getting absolutely no sound whatsoever on the left channel, while the right one works like a charm. If i'd get any noise while moving the jack around, it would be pretty obvious sign of bad soldering, and therefore a HW problem.
I still struggle with this problem. I have tried downgrading software to stock GB, didn't help. I've took it to some service centre, the folks there have replaced the jack, but it didn't help either. I wonder if i should pump any more money into this.
Hellllllllllllllllllllllllllllllllllo XDA peeps.
so ages ago we all got the marshmallow update and i must say, issues have been a real thing. I did consider ROMS but too risky as i use this phone daily for business's and such.
Anyway so one problem I can not find across the whole internet is the AUX cord problem, now when i drive, I plus in the cord and this notification appears saying "Headset is connected" then disappears, then repeats almost 8 times and lags my phone which after this, goes to normal and finally works. However!
I found that in lollipop I had never had this issue, I just plug in and it works perfectly. As well as this, I found its not a hardware issue, reason being is that other headphones work, every set of headphones i plug in work like a charm.
I have cleared data and cache from smart connect, even disabled it and nothing. Ive booted in safe mode, nothing.
I really just want this sorted as I love this phone, I do. Im not sure if this is a Marshmallow update bug or something but if any fix can be found or advised to me; Id love you forever, because i miss being able to just plug in and play and not waiting for this bug to simply calm itself from this spasm.
Lag is an issue, I have no clue why but it seems the newest update caused things to get hot, lose alot of battery quick and just plain ol' lag. Any fixes on this to is perfect, at the moment though I iwsh to get the AUX cord fixed as a priority to lag.
Anyway, thanks guys and hope to hear something soon! After all, this is a 007 phone, bond never had these issues
Are you sure its not the physical connection on your phone? May it happened to get damaged when you upgraded MM.
Headphones work fine for me. I recently got a rental car with no bluetooth and bought a cheapo stereo cord to hook to the car's speakers and I saw this occur. No lag though. The major annoyance was that goggle play music would stop thinking the headset was unplugged. After some dangerous debugging while driving, it seemed like one end of the chord was defective. When I swapped the problem went away.
eng3 said:
Are you sure its not the physical connection on your phone? May it happened to get damaged when you upgraded MM.
Headphones work fine for me. I recently got a rental car with no bluetooth and bought a cheapo stereo cord to hook to the car's speakers and I saw this occur. No lag though. The major annoyance was that goggle play music would stop thinking the headset was unplugged. After some dangerous debugging while driving, it seemed like one end of the chord was defective. When I swapped the problem went away.
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Literally nothing hardware related, the cord in my car works fine with other devices. It's very weird and as I say, I did a short test and found that lollipop on this device actually creates no problem, I then updated tonight and found it happens again.
I think it's more software related and I hope android N is just a pure wave ?
I have the same issue.
So so many problems with this phone ?
I have the same problem as well. What I do is plug the jack, wait for it to finally recognize it and then launch the app I need