My internal speaker & mic stopped working on my 6 week old Lumia 800- bluetooth & speaker phone was fine.. I soft & hard reset it but no joy.
took it to the Nokia service center that said they'd seen this before & they couldn't fix. It would have to be sent off for 10days or so.. Not impressed by this I told him to go jump...
On the way home I had an idea that this could be related to the headphone jack.. so re-plugged & unplugged headphones - and it was fixed !
clearly with certain 3.5mm plugs the jack doesn't always recognise that the plug is taken out & re-enable the internal speaker..
perhaps it was just mine (like it was new & a bit stiff ) or something to watch out for generally.
You should tell the Nokia shop guy to help anyone else with that problem
It's just yet another bug in the firmware. Sometimes if you unplug your headphones very slow or very fast it doesn't recognize it...
just like the iphone
That was the same issue with iphones for awhile. I used to have to "fix" that daily when I worked for at&t.
I think we should post all of these small, fixable issues and codes into one single thread titled "known problems and easy fixes" because nokia/ms websites blow at providing solutions. I had to use them multiple times this week because of a defective phone but they give you the way to do something if your phone was functional, not a way to fix something not working properly. It's a ****ing joke.
*Detection* said:
You should tell the Nokia shop guy to help anyone else with that problem
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Click to collapse
good idea - he said "nokia never tells you that sort of thing"
BTW it isn't firmware related.. I did a hard reset -so any state would have been wiped. The switch is part of the jack plug.
johnny.g said:
good idea - he said "nokia never tells you that sort of thing"
BTW it isn't firmware related.. I did a hard reset -so any state would have been wiped. The switch is part of the jack plug.
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Click to collapse
Hard reset doesn't affect your FW. I still think it is a bug in the drivers.
I picked up a secondhand lumia 800 yesterday everything was fine until I stuck my headphones in and before coming across this thread all I done to remedy the issue was reinsert my headphones 2/3 times and it sorted itself out I think there maybe a dodgy headphone switch in these phones although I have used other headphones since that and it hasn't repeated itself.
Related
I posted this over at PPCPassion too, and someone suggested I try here...just really looking for help. Here's what happened. I woke up, and my phone (TMo XDA with PPCTechs 64MB upgrade, 128SD card), which had been left on all night, doesn't work as follows:
-When I dial a call, I can't hear the other phone ringing through the speaker...and when the person answers, I can't hear them...nor can they hear me. The phone indicates 'Dialing' and then the duration time starts when they answer
-When I get a call, my phone rings, but when I answer, same as above, they can't hear me and I don't hear them
-But the speaker and mic DO work...I tested this using a voice memo.
-Also, same symptoms whether using spkr phone on or off
Any thoughts on this? It 'fixed itself' yesterday after I performed a back up (I was going to do a hard reset/restore). THen today same problem. Did the backup just to see if somehow that solved it, but this time it's not working. Before I do the hard reset I want to see if anyone else has any thoughts.
I really dont want to have to send this to TMo since my unit has 64MB from the upgrade...
Any help would be greatly appreciated. FWIW I'm not a developer so if you recommend technical things please explain them thoroughly :0
And THANK YOU in advance!
TM
Had the same thing happen to me. Thought of hardware failure at first, tried similar things and came to similar conclusions. Tried SD Backup, then hard reset. Not solved. Înteresting that during backup one dll file seemed to be stuck (think it was a dll, although dont remember name).
In my case solved itself when I remapped the RECORD action to the left button. Very strange......
Any permanent solution or reason would be welcome....
Phil
How did you go - the symptoms are the same as dropping pin 19 to ground (for a car kit), you lose speaker and built in mic so make sure 19 isn,t shorting with 18, Steve
Speaker & Microphone not working
I encounterd the same problem - from one day to the other mic and speaker stopped working. When I connect power to the device using a USB sync cable mic and speaker are turned on again. It really seems that the XDA is set into car mode. :?
Assuming that pins 18/19 were shorted, I have cleaned the connector but this didn't help.
There's another thing which has happened to people: it appears the connector for the headphones isn't all that sturdy, so after a while the device thinks the connector always stays in. Not sure that would explain this behaviour, but just thought I'd mention it.
Same problem happened to me... help
How do you solve this problem? I have tried to plug and unplug the headset and did a reset... still the only thing that comes out of the speaker is the ring. The only want I can use the phone or hear anything is to use the hands free... Please help.
Re: Same problem happened to me... help
adboom said:
How do you solve this problem? I have tried to plug and unplug the headset and did a reset... still the only thing that comes out of the speaker is the ring. The only want I can use the phone or hear anything is to use the hands free... Please help.
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Click to collapse
Fortunately, my device was still under warranty. I had to return it to O2.
Headphone Mode?
XDA developer Peter Poelman said:
There's another thing which has happened to people: it appears the connector for the headphones isn't all that sturdy, so after a while the device thinks the connector always stays in. Not sure that would explain this behaviour, but just thought I'd mention it.
Click to expand...
Click to collapse
Hi
My Qtek seems to be similarly stuck in the headphone mode. Any idea how to get out of it? Would removing the headphone socket entirely help?
Sands
I'm hoping someone can help me with this.
I woke up yesturday morning looked at my phone and noticed that the little icon you see when you plug in a headset was appearing.
I thought that it was quite strange condering i never use a headset so i did the obvious thing and plugged a headset in and removed it, yet it stayed there.
I've tried everything, cleaning it, moving the jack around, i even installed a new rom and it's still stuck in headset mode.
I'm guessing it must be hardware related due to the fact that i did reinstall the rom.
If i slowly insert the jack of my headset into the 3.5mm port, there is a point where the icon changes to display just headphones.
Anyone have any ideas because it's really bugging me having to use a headset to make calls all the time?
Unfortunately, it may mean that your Hero is soon for repair.
I had this problem - instead of using the headset, you can also use it set to speakerphone as a work around for now.
For me, a week later the mini USB port only allowed charging, not USB disk or sync and was told it was a circuit problem. Sent it away and all problems have disappeared with change of the mini-usb "flex" inside the handset.
The first tech support guy said this indicated that there was an electrical contact inside the 3.5mm jack which may have got some dirt or water that was completing the circuit and making the phone think there was a jack in there the whole time. Try visually inspecting it and ?remove any dirt with high pressure air? Just an idea.
Good luck.
Did you try one of the toggleheadset apps yet? (http://code.google.com/p/toggleheadset2/ or http://code.google.com/p/toggleheadset/)
It's a far shot, as you already changed your ROM, but you might want to try it nevertheless.
I have contacted HTC but haven't heard anything yet.
The second app you posted allows me to turn it off, however for it to work properly during phone calls i have to make sure i answer the call and then turn headset mode off.
Thanks for showing me the that app as it will help me use the phone whilst wating for HTC to reply haha.
Thank you very much elmicha. Toggleheadset is a life saver app.
My HTC Hero always stucked up in headset mode if I ever plug in the headset unless it is restarted. For a long time I had been scared to plug in the headset to ever listen music coz I'll have to restart it to bring it out of headset mode.
I tried the toggleheadset2 which is available in market but it didn't work for HTC hero. Fortunately, the toggleheadset widget worked.
Thank you very much guys. XDA rocks!!!
elmicha said:
Did you try one of the toggleheadset apps yet?
It's a far shot, as you already changed your ROM, but you might want to try it nevertheless.
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Click to collapse
Is there anything for a more recent build? Having a similar issue on DLEV 2.3.4 on an Infuse...
Reinstall with RUU should fix this
Hi,
I had similar issue, headset not working and device not recognised by usb. The installation of ice cream sandwich had screwed my phones drivers such that even older roms that used to work never worked again. Please install an original HTC RUU after a complete wipe, solves all problems.
http://forum.xda-developers.com/showthread.php?t=559622
Regards,
Kiran
Tonight I try to listen some music on my Tg01 and I discovered the head phone is not working, the answer button on the lead is not functioning either. I dont think is the lead because I keep it very safely and very careful not to damage it, I suspect is the micro usb jack is faulty but I can sync with PC with no problem. Have any one have this problem before?
If I can`t solve it I just return it to Orange for a new phone Phone just 6 months old. Hate to buy a new lead because I just can`t find it and I don`t think that`s the problem, not to mention waste of money.
I am using FFboy WM 6.5.5 Sense 2.5 Beta3 rom BTW.
Problem solved by new micro usb headphone lead. Toshiba one is broken ........
elder T said:
Problem solved by new micro usb headphone lead. Toshiba one is broken ........
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Click to collapse
Where did you buy it from?
I got it from local market for £5, I am looking in to LG micro usb headphone adaptor too, I think it might work as well.
http://cgi.ebay.co.uk/Micro-USB-hea...ting_LaptopAccessories_RL&hash=item53e173cc8a
i think there's a nokia phone that uses the same adaptor too....
elder T said:
Tonight I try to listen some music on my Tg01 and I discovered the head phone is not working, the answer button on the lead is not functioning either. I dont think is the lead because I keep it very safely and very careful not to damage it, I suspect is the micro usb jack is faulty but I can sync with PC with no problem. Have any one have this problem before?
If I can`t solve it I just return it to Orange for a new phone Phone just 6 months old. Hate to buy a new lead because I just can`t find it and I don`t think that`s the problem, not to mention waste of money.
I am using FFboy WM 6.5.5 Sense 2.5 Beta3 rom BTW.
Click to expand...
Click to collapse
i know you fixed this...
but in case it helps anyone, my headphone somethimes doesn't work - the sound goes to the external speaker instead, but if i quickly dial a call (any #) & then hang up (before it rings at the other end) then the sound is diverted back to the headphones
Hi adzman808, I thing that this question was brilliantly explained in Modaco's forum by Kevin, some months ago....
http://www.modaco.com/content/toshiba-tg01-tg01-modaco-com/298887/headphone-amplified-sound-output/
I modified a couple of speakers (following the Kevin's instructions) with success. I had exactly the same issue, speakers worked perfectly but, sometimes, sound source changed randomly to device's speaker.
I just soldered a couple of resistors between left /right line and ground, as Kevin said, and problem has been definitively solved.
I'm sure that you have he same problem. By the way, in Modaco I was(am) Xdalover. Nice to hear from you in Xda dev as well.
Hope this help you
Cheers
adzman808 said:
i know you fixed this...
but in case it helps anyone, my headphone somethimes doesn't work - the sound goes to the external speaker instead, but if i quickly dial a call (any #) & then hang up (before it rings at the other end) then the sound is diverted back to the headphones
Click to expand...
Click to collapse
I think it`s the same problem as my faulty toshiba lead, just yours is on the way out. Get a new lead and try it.
adzman808 said:
i know you fixed this...
but in case it helps anyone, my headphone somethimes doesn't work - the sound goes to the external speaker instead, but if i quickly dial a call (any #) & then hang up (before it rings at the other end) then the sound is diverted back to the headphones
Click to expand...
Click to collapse
I believe this is a uUSB control software (driver) issue - have also experienced on occasion.
Typical scenario is when the TG01 has been on charge via the uUSB; unplug the charger and then plug in the external audio connector (eg. one of my home-brew cables used to feed an external 5.1 sound setup - see the Modaco post Pere has just flagged) - device refuses to put audioout to the uUSB and will only play via the speaker.
I have previously resorted to a S/R which evidently reset the uUSB controller to respond correctly to insertion of a B plug wired for audio.
Adzman808's solution is evidently achieveing the same result but by forcing a change of function call by initiating the phone call - hadn't thought of that trick !
I'm still looking unsuccessfully for source of the relevant chip that I identified in the previous post about the uUSB which is supposed to be able to support external charging and audio out and some other functions at the same time....
Hey guys, I have a hardware issue but first the background story
So my phone fell on concrete and the screen broke. I bought a digitizer and replaced it myself. After a month or so, I broke it again. I replaced it, but the unit I got was faulty, and I only got the replacement today.
I opened the phone again and replaced the digitizer, and it's working great!
however in the process I must have done something wrong since my audio/sound doesn't work anymore.
1)Loud speaker works just fine and the microphone works since I am able to talk to people and they hear me
2) When I plug in my earset, the sound works just fine on the earphone. The microphone switches over the earset's microphone and I can hear/talk just fine.
The only problem that I have is I can't hear anything if i put phone next to my ear :/ I opened again looked around, but didn't find anything obvious that might explain wha went wrong. Would anyone know where to look/what to test?
Cheers
anyone any idea please? D:
I haven't opened up my Mozart just yet but from my experience with HTC phones I would suggest checking the contacts of the speaker. They tend to have little springs on the speaker that come in contact with the mainboard and this is how the signal is transmitted. If these contacts are damaged then you will not hear anything.
With all the drops you may have damaged the speaker itself but I'm not sure of a way you could test that.
The problem i had was that I used my sony ericsson X8 headset and the sound came out funny, the thing that was cuasing it was the microphone. Try stock headset to see if it works. If it doesnt then you might want to get someone to check it or fix it. Up to you.
Hi guys.
I have had this issue for awhile and have put it off thinking it was a headphone cable issue but it's not.
I have already tried cleaning with contact cleaner and rubbing alcohol.
My issue is that my phone will trigger "Google voice" search just by slight movement at the cable /jack junction. This is insanely annoying considering I bought this phone due to its audio prowess.
It will also automatically pause or change tracks with the same jack/cable movement.
I am Canadian and bought this from HK via ebay. I am one of those who almost never bother with warranties but obviously would seeing as I spend near a grand on this thing. How would I begin on a warranty claim?
Thanks.
Seems to be a common issue, unfortunately. I haven't really found a way to fix it yet.
How new is your device?
What type of finish is on the end of the cables ends?
I use this cable with almost no issue. Once in a while it will trigger voice when I plug in. But that's all.
https://www.amazon.com/gp/aw/d/B00F9KUF7O/ref=yo_ii_img?ie=UTF8&psc=1
I've also got a phone from HK prior to release in my country and have been struggling with this.
It looks to me that this is because of the way the phone detects your device. I've that the headphones that comes with the device and other earbuds works with no problems, but my bigger M40X for example have this.
The best solution I've found so far is this: plug it and leave it (not moving it at all) for about 10 seconds. After this the problem seems solved most of the time.
Unplugging and re plugging it several times also worked sometimes at the begging, but it was very frustrating and probably not so good for the longevity of the jack.
I'm actually about to make a factory reset for other reasons, but I'll post here if it makes any difference.
UPDATE: The factory reset did not fix the issue, but I have the impression it's triggering the high gain with my m40x as now I've noticed increased volume and no difference to when doing that trick of plugging the detachable cable first to the phone and then to the headset. Don't ask...
I had this issue a few times on my previous phone (Droid Maxx) when in the car, as I was plugging it in (usually when there was turbulence). I thought it was due to the tip of the plug contacting one of the other contacts in the jack. See this link for what the different parts of a headphone/mic combo plug or jack are. I'm not sure if your cable has all of those, but if the wrong ones touch maybe it triggers the mic to listen. Or internally your cable may be shorting between the different signals. Just spitballing ideas.
You know what guys, a friend of mine really liked my phone and got one as well. So when he got it I asked to him to test the jack problem with my headphones and it was simply not there. I do suspect this is a problem with the device. I'll try to get in touch with LG a second time for support (as the first time they asked me to get back to the country where I got it, the Philippines, and this is not really an option).
MrCogito said:
I've also got a phone from HK prior to release in my country and have been struggling with this.
It looks to me that this is because of the way the phone detects your device. I've that the headphones that comes with the device and other earbuds works with no problems, but my bigger M40X for example have this.
The best solution I've found so far is this: plug it and leave it (not moving it at all) for about 10 seconds. After this the problem seems solved most of the time.
Unplugging and re plugging it several times also worked sometimes at the begging, but it was very frustrating and probably not so good for the longevity of the jack.
I'm actually about to make a factory reset for other reasons, but I'll post here if it makes any difference.
UPDATE: The factory reset did not fix the issue, but I have the impression it's triggering the high gain with my m40x as now I've noticed increased volume and no difference to when doing that trick of plugging the detachable cable first to the phone and then to the headset. Don't ask...
Click to expand...
Click to collapse
Funny you mentioned the volume increase. That is a trick I learned from someone in another thread as the standard gain setting for low impedance headphones was too weak. That made a vast improvement in volume and was a life saver because I bought this phone specifically for its audio abilities.
As for the Google voice thing the only thing I found that worked was going under apps and disabling the Google app which is ridiculous considering it kills Google on tap which is a big feature of android.
I am pretty sure this is being trigggered by the jack somehow engaging a contact. Explains why it's triggered when I move.
Drives me nuts. Read somewhere that MM fixed this but not for me. I will try enabling Google app and uncheck all the voice options and see if this helps.
You know what, after struggling long with this I've finally gathered the balls to buy a headphone jack part and replace it myself. I've done it with my old Nexus 4 (the jack actually broke there).
It takes a while to arrive, but I'll perform the change and post the result here.
Where I got it from:
http://www.ebay.com/itm/122034019463
I sometimes have the voice recognition and volume issue, but for me it appears to be an issue with my headphones (Bose MIE2i). I don't have the issue with any other headphone or cable. I have this issue when I fiddle with the in-line controls of the Bose (both this and the 1st pair of Bose). My belief was that it was due to poor shielding of conductors in the controller or shoddy wiring connections.
Did u ever solve the problem with replacement? Im having issues with left and right volume. Like a shorted cable, but bought new phones & still doing that.
Just in case anyone is still suffering from this problem, I made a discovery today. I've replaced the headphone jack in my v10 3 times thinking that they're just ****ty headphone jacks that break all the time, but in my case at least the fault wasn't the contacts inside the jack itself. I found that my problem was actually related to the push-down connector that clips to the motherboard. I had a hunch that keeping the phone in my pocket with headphones connected was slowly rocking it back and forth and would eventually disconnect it. In order to add more clamping pressure to the connector, I put 3 small slices of electrical tape on top of it before screwing the back down. On my walk home today, the left earphone would disconnect with literally every step that I made. After putting the electrical tape in the problem was solved.