Retail Mode on S7 - Samsung Galaxy Tab S7 / S7 Plus Questions & Answer

I saw an S7 on craigslist for cheap. When I inquired it had retail mode enabled which is why its cheap. All they could tell me is they've had it for awhile.
I've never rooted any tablet before but was wondering if I root it, load new ROM's, could I reset the S7 back to factory? Is access to Developer mode required? Again, totally new to this but willing to give it a try as the guides looks pretty detailed.

99.99999% certain that it is stolen/looted from the display shelf of local stores during the zero dollar holiday shopping season. I guess the seller doesn't have the original charger either.
The store employees have the PIN to disable retail mode.

I have the same problem with my tabs7

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Anyone else had problems exchanging at Staples?

After over 6 hours on the phone with Samsung support (until 2:30 am on SAt.) I was told to take the device back(stock and unrooted) and exchange or get a refund. I called Staples and was assured that they had PLENTY in stock(their words) so I made the 45 minute drive (one way) and upon arriving at the store the cashier was very polite but said she must talk to Mgr. The mgr shows up and says "oh your bringing back another one,(with a huge smirk on his face) I said yes I had tried very hard to resolve the issues with support but could not. The mgr continued to smirk and look at me like "yeah right" He said he must call his district mgr he left and the cashier apologized for him saying"He should not have treated you like that. The mgr returned and still had the same smirk on his face. and said "what do you want to do?" I replied, I will try another one ( I had purchased one a week and a half ago and returned it for refund after 3 days.) He said just a moment and went to the store room and when he came back he said I can exchange it for one in an opened box, I replied NO WAY!!. He then said that they had 2 in the back and both were opened, I said what happend to the plenty I was told on the phone? I then asked for a refund and he whispered something to the girl and smirked again and left. The cashier then all of a sudden had all of this info about stock in the backroom etc. I firmly believe that they did not want to exchange the device and would rather refund and look for others to come in and buy their stock.(opened and unopened) The cashier apologized once again for the mgr's actions. I got the number for corporate and will call tomorrow. Upon reading the coupon it says coupon good only while supplies last. That could mean that all stores were only shipped a very few. I now have no coupon and no device. I had just returned the TF I had been trying and decided to stick with the Gtab and had purchased a Samsung keyboard for it at BB. Anyone else have problems with Staples?
I will not shop at Staples again after the way I was treated when my wife and I went to the store to buy my Samsung Tab, was treated very rudely by a manager, ended up driving 45min to BB the next day to buy my tab. Guess they didn't want my money!!
To make a long story short, website said in stock, went to store, young kid said oh yeah we have some in the back but I can't go back and get them. Asked to speak to a manager,she said it was too much work to get it out of the back and I should buy a Xoom because it has an sd card (funny huh?) I exchanged several intense sentences with the manager and left the store and will not ever go back in one. I pulled our business away from them on our business side as well. Doesn't hurt me any, I order from other places now.
While at BB purchasing the keyboard a man and his girl friend saw the keyboard and asked me how I liked the Gtab. I replied I really liked it but might have to return it for issues. He then stated that he was going to attempt to get BB to honor the coupon for the Gtab. I told him I had tried that at another BB and it was a no go. Well about 2 minutes later the mgr showed up and told him no problem. So perhaps there is a chance I can get the same BB to honor a coupon when I find one. I am going to return the keyboard as it would not function properly(called samsung support and they could not help me get it to be recognized by the Gtab. I will try to purchase the device with coupon.
Here's the coupon for $100 off if you need it
http://reg.e.staples.com/c/s/tagfrm...sherga%40gmail.com&AID=10422268&storeId=10001
lost2030 said:
Here's the coupon for $100 off if you need it
http://reg.e.staples.com/c/s/tagfrm...sherga%40gmail.com&AID=10422268&storeId=10001
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Thanks!!! I also hit the thanks button !!!!!!
Maybe Staples has caught wind of people trying to return locked GT's to try and find unlocked ones, or at least that store did. Kinda like what I wanted to do but decided not to, not worth the hassle and gas with a perfectly fine GT.
I was going to keep trying to get BB to honor the coupon because I wanted the 32gb version, but my first attempt at my local BB failed. So I decided that was not worth the gas and hassle so yesterday I had the Ghost Armor screen protector put on, no returning now.
Raistlin1 said:
Maybe Staples has caught wind of people trying to return locked GT's to try and find unlocked ones, or at least that store did. Kinda like what I wanted to do but decided not to, not worth the hassle and gas with a perfectly fine GT.
I was going to keep trying to get BB to honor the coupon because I wanted the 32gb version, but my first attempt at my local BB failed. So I decided that was not worth the gas and hassle so yesterday I had the Ghost Armor screen protector put on, no returning now.
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was not trying to get an unlocked one(would have been nice though) just one without a lot of issues. Samsung support after over 6 hours urged me to take it back for an exchange.
tenbeau said:
was not trying to get an unlocked one(would have been nice though) just one without a lot of issues. Samsung support after over 6 hours urged me to take it back for an exchange.
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I am not questioning your motive or reason, I would do the same in your shoes. Just saying maybe they have had people doing that, I was about to do that, and he just did not believe you. Which is totaly wrong, he should smile and take the tablet back from you and give you a new one.
Raistlin1 said:
I am not questioning your motive or reason, I would do the same in your shoes. Just saying maybe they have had people doing that, I was about to do that, and he just did not believe you. Which is totaly wrong, he should smile and take the tablet back from you and give you a new one.
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Just got off phone with CS at Staples and what a waste of time. They acknowledge that the mgr was wrong in his actions but the item is out of stock and they have no idea when it will come back in stock again. When it does I must pay full price or whatever the going rate is at the time. They will not issue a rain check. Just checked and All of the stores in my area(within 50 miles) now show not available at store for the Gtab and the acer Iconia. What a ripoff. They just decided that the coupon (!00) was too good of a deal and just pulled it from the stores.
You could have exchanged it for an open box unit and then waited for some new ones to do another exchange later. Maybe one of the open box units was like new? The coupon is good until 7/30 so you can keep checking local stock.
And what was wrong with your tab? (just curious...)
tenbeau said:
Just got off phone with CS at Staples and what a waste of time. They acknowledge that the mgr was wrong in his actions but the item is out of stock and they have no idea when it will come back in stock again. When it does I must pay full price or whatever the going rate is at the time. They will not issue a rain check. Just checked and All of the stores in my area(within 50 miles) now show not available at store for the Gtab and the acer Iconia. What a ripoff. They just decided that the coupon (!00) was too good of a deal and just pulled it from the stores.
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Wow that is terrible, so sorry to hear that. Maybe try and bring coupon to BB and see if they will honor it, there have been some success stories of that happening. I think the coupon is good till the 30th, maybe you can get lucky at a BB. They should have given you the rain check since you were able to purchase it in the first place and you recevied one that was faulty.
If I were you I would try one of the open box items, maybe there is nothing wrong with one of them. If you still get the 14 day return policy you can test that one out and if something wrong finally return it or possibly exchange that one in 14 days when they may have more in stock?
Vlad_z said:
And what was wrong with your tab? (just curious...)
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It had almost constant black screen freezes and youtube videos would not play without FC. Also constant Samsung apps FC. Also it refused to acknowledge the samsung keyboard I purchase for it. I tried all of the fixes mentioned in this forum and also spend over 6 hours with samsung support to no avail.
Interesting stories about Staples customer service. I bought a 16 GB Galaxy Tab from Staples on the first day of the coupon offer, and got an unopened, unlocked unit that I am very happy with.
But, before I said I wanted to buy one, the salesperson would not go to get one out of the back (so I could examine the specs on the box), which I found strange. And, once I said I wanted to buy, he pushed like crazy to get me to buy the protection plan ($230 on a $400 purchase!!), over and over again, which was very annoying.
I would have much preferred to buy at BB if I knew they would have honored the coupon, but I did end up with a well-performing Tab.
never had a problem with staples
Raistlin1 said:
Wow that is terrible, so sorry to hear that. Maybe try and bring coupon to BB and see if they will honor it, there have been some success stories of that happening. I think the coupon is good till the 30th, maybe you can get lucky at a BB. They should have given you the rain check since you were able to purchase it in the first place and you recevied one that was faulty.
If I were you I would try one of the open box items, maybe there is nothing wrong with one of them. If you still get the 14 day return policy you can test that one out and if something wrong finally return it or possibly exchange that one in 14 days when they may have more in stock?
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UPDATE: I ended up going to BB and was turned down by mgr and then later that day I found out a staples near BB had one in stock (acer iconia and Motorola xoom) upon arriving there it turned out one was display unit(acer iconia) and the price on the Xoom was 599 instead of 499.00.I decided against both of them. Stopped by BB on way home and was considering buying a TF at full price. Just for fun I asked the sales rep to help me and he replied he was busy and then got this other rep to help me. I asked him if he would honor the staple coupon and he said funny you should ask we just got an email from corporate(he showed it to me) and we are authorized to honor the coupon (just the devices listed in email) if the store nearest us has it in stock I knew the closest store did not so just said if you honor it I will buy the Gtab. He then asked me what color -size etc and I replied 16gb white and he pulled one out of the cage. I thought he would call the nearest Staples but he did not. He just rang it up and told the girl at the main counter it was done according to the email just received. When I got home and unboxed it I found that it was UNLOCKED!!!!! I am go grateful. To be able to get a good Grab in the color I preferred from the start and to find it unlocked is just Amazing. Keep trying BB if you have not picked up a tab with the 100.00 coupon yet.
Delete this post.

Where is the best place to buy a GSII?

I know the US model is coming out VERY soon but I really want to get this phone. Right now I am an infuse owner and was looking to just buy this outright since I used my upgrade on the infuse a couple months ago. Where do you guy recommend me ordering one? Or the one that seems to be the most reliable? I was looking at amazon and a few other site but just cant decide. Thanks in advance!
Amazon. Nowhere will you get a warranty (aside from Expansys USA which offers mail in warranty back to the UK).
Plus with Amazon, my box was sealed and I got a Brazilian model that's one of the first to get 2.3.4.
ericshmerick said:
Amazon. Nowhere will you get a warranty (aside from Expansys USA which offers mail in warranty back to the UK).
Plus with Amazon, my box was sealed and I got a Brazilian model that's one of the first to get 2.3.4.
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Was that ordered directly from amazon, or from a 3rd party store fulfilled by amazon?
Also, they have used-like new galaxy s2 for $629.99, that qualifies for SquareTrade.
compuguy1088 said:
Was that ordered directly from amazon, or from a 3rd party store fulfilled by amazon?
Also, they have used-like new galaxy s2 for $629.99, that qualifies for SquareTrade.
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Directly from Amazon (i.e. "ships from and sold by Amazon.com"). I'm not fond of resellers for unlocked phones. I once ordered a Nexus S I9020A (for AT&T's network) from a reseller on Amazon. Sure enough, I received an I9023 (European model - not compatible with AT&T). I promptly returned it. I just trust Amazon direct and don't like rolling the dice with 3rd part sellers.
Careful on the open box...I ordered an open box SGSII from Amazon and received a friggin Verizon phone (used and beat up). Some jerkoff stole the SGSII and returned the box with a Verizon phone in it. See my photo on the product listing.
I have never ever had any issues with Warehouse deals (open box) items from Amazon, but got burned pretty bad with that one. The good news is Amazon kindly credited my account for the return and even gave me a $50 credit, making a brand new SGSII the same price. Can't ask for more than that.
I bought my gs2 from Popular Electronics, who is based in Chicago. I live in Canada. Interesting experience with these guys. They have their store warranty, which is useful. I'm not sure how long that warranty is for. They ship free to the US too. Right now, the phone is cheaper than the one on Amazon. Plus, they have a "Low price guarantee" and will match any other prices anyway.
I'm from Canada. My first phone gs2 (brand new, fully sealed with seal sticker) was defected (hardware, touch screen didn't work lol). I called them and they gladly helped me with a replacement phone. I had to pay to ship it to them though 2nd phone, another hardware defect (line of dead pixels). Once again, it was brand new and fully sealed. They couldn't believe that of all the customers they've sold the gs2 to, I was the unlucky one to have 2 faulty phones. They took that one back too and sent me my current gs2 which runs perfectly smooth. If you call them, ask for Tahal (possibly spelled as Taha) He is the man!
http://www.popularelect.com/Samsung...ad-Band-GSM-p/i9100galaxysii.htm#.Tkx4mWumodU (Sorry, if I wasn't supposed to post this link.)
ericshmerick said:
Directly from Amazon (i.e. "ships from and sold by Amazon.com"). I'm not fond of resellers for unlocked phones. I once ordered a Nexus S I9020A (for AT&T's network) from a reseller on Amazon. Sure enough, I received an I9023 (European model - not compatible with AT&T). I promptly returned it. I just trust Amazon direct and don't like rolling the dice with 3rd part sellers.
Careful on the open box...I ordered an open box SGSII from Amazon and received a friggin Verizon phone (used and beat up). Some jerkoff stole the SGSII and returned the box with a Verizon phone in it. See my photo on the product listing.
I have never ever had any issues with Warehouse deals (open box) items from Amazon, but got burned pretty bad with that one. The good news is Amazon kindly credited my account for the return and even gave me a $50 credit, making a brand new SGSII the same price. Can't ask for more than that.
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If you mean this photo: (http://www.amazon.com/gp/customer-m...TBQ2C/ref=cm_ciu_pdp_images_0?ie=UTF8&index=0) I've seen it. With the difference of ~$30 or so, I think it is worth the risk...
compuguy1088 said:
If you mean this photo: (http://www.amazon.com/gp/customer-m...TBQ2C/ref=cm_ciu_pdp_images_0?ie=UTF8&index=0) I've seen it. With the difference of ~$30 or so, I think it is worth the risk...
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Yep, that is my photo. Imagine how pissed I was when I got home, ripped the box open only to discover that...
As usual, Amazon made it right. It does piss me off that someone swapped it and made off with a SGSII. They probably paid like $100 on craigslist for that Verizon junk. Punk.

Buying one used - what to look out for?

I'm buying a used 10.1" Verizon version of this on Craigslist tomorrow (16 GB, $450 with a Belkin case and a screen protector), but I'm going to use it wifi only with the cell radio disabled. What should I make sure of to not get screwed? For instance, I don't want to end up with something stolen. More importantly, I don't want to end up buying a stolen one and have the police confiscate it. If it were stolen but I never tried activating it with Verizon, could I end up with Verizon/the police taking it as evidence or whatever?
The reason I'm asking is because, apparently, the Tab is still tied to a Verizon account that is suspended. Here's a copy of a few of the texts we sent explaining it:
Him: I have a 16gb tab with 40 case and 20 screen protector like new in box for 450. It is actually a 5:46 PM
Him: Verizon 4g version but the account is locked so cannot be activated. Just fine as a WiFi tab however. 5:46 PM
Me: What do you mean the account is locked? 6:16 PM
Him: The person I bought it from didn't realize he would have to pay an early termination fee so instead of canceling his service he suspended the account.
He also said that the person (a friend of his, I'm assuming) would be more than happy with me assuming his contract if I wanted, so that makes me think it's not really a scam.
It may well be genuine, but if you have any doubts just walk away.
Personally speaking, I wouldn't buy it.
Why would you be willing to spend almost full price on a tab you have worries about? Spend the $50 and get a new one that is wifi only. Or wait a bit for some of the 10.1 owners who originally wanted the 8.9 to now buy the device they originally wanted as they will be selling the 10.1
Sent from xda premium app
why not just buy a brand new wireless one? Similar price and full warranty. Amazon has some nice inexpensive cases.

upgrading at best buy?

im going to be upgrading my phone and thinking of doing at best buy so i can attempt to get a price match from amazon
few questions
do i have to activate the phone right then and there in the store,need to know this cause if i go on a certain day or time of day i dont want to switch to a new phone on the spot i would want to do it on my own time
other questions what insurance kind of options does best buy offer and are there any differences between theres and verizons
online at there site i can only upgrade and take on a share everything plan since im losing my unlimited i figure in store i could choose just the regular tier data as my plan correct?
I bought my galaxy nexus at bestbuy so I can comment on the insurance. I would highly recommend it over the Verizon stuff, I think it cost $1 more per month, but unlike Verizon it has no deductible. It also covers everything, even if its your fault. Basically if something happens to it, you just bring in the phone, or whatever pieces of it you can gather, and they will take it, and next day air you a replacement. You don't have to send it out for repairs for a month to be looked at or anything like that, they just take it back no questions asked. I took in my nexus for a cracked screen, and they didn't even turn it on, just popped out the battery and sim for me to keep and had me sign a paper and I was on my way and my new phone arrived in a day or so.
check my thread about upgrading via Best Buy's website..
it won't answer your instore type questions but might be worth a look..
http://forum.xda-developers.com/showthread.php?t=2018683
lazarus2297 said:
check my thread about upgrading via Best Buy's website..
it won't answer your instore type questions but might be worth a look..
http://forum.xda-developers.com/showthread.php?t=2018683
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interesting so you were able to keep your unlimited this way
i just went through the process and it says keep plan as well
i would try this instantly if after the order i can get the price adjusted for the price match i want to do in store
iamloco724 said:
interesting so you were able to keep your unlimited this way
i just went through the process and it says keep plan as well
i would try this instantly if after the order i can get the price adjusted for the price match i want to do in store
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at this point yes I still have unlimited data my account that i upgraded via Best Buy's site.. I am debating whether it's worth the hassle to attempt to have them price match the amazon price in store now that amazon is $50 less than what i spent..
If i knew it would be easy and straightforward i wouldn't hesitate to stop by a store and have them match but anticipate that i will have to so some "convincing"

bought an s21+ from swappa and received a "Live Demo Unit"

Everything seems to function normally, whats the difference and should I keep it or return it to the seller?
If they sell it as a normal device, yes you should return it.
A live demo unit is not the same as a normal retail version.
pharaohdk said:
If they sell it as a normal device, yes you should return it.
A live demo unit is not the same as a normal retail version.
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Will do. What is the difference though? Everything seems to function.
The demo units are sent to stores to let customers play with the phones. They're not display units, but rather "live" units kept locked up, when the store only has dummy phones out on the floor.
Either way, this is most likely stolen, and definitely NOT worth your money, especially when you were expecting a retail unit. Return/refund and buy from someone better.

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