Question phone screen is off and won't restart - Sony Xperia 1 III

my xperia iii just started acting up. I tried to log in to siriusxm and the screen timed out because I was away for a bit. I tried to turn the screen back on when it got stuck in accessibility mode with the screen off and constantly fired the Google assistant. pushing and holding power does nothing except fire off the assistant three more times. if I can't get it to come back to me I can do a factory reset since I just received this phone yesterday and haven't done much with it. anything I can do here?

This isn't normal behavior. If you can return it.
Assuming you didn't install something stupid it's likely a firmware or hardware issue.

+ 1
Was this a new device? Rooted?

Are you sure that you long pressed the power button and not the Google Assistant button by mistake?

ctkatz said:
my xperia iii just started acting up. I tried to log in to siriusxm and the screen timed out because I was away for a bit. I tried to turn the screen back on when it got stuck in accessibility mode with the screen off and constantly fired the Google assistant. pushing and holding power does nothing except fire off the assistant three more times. if I can't get it to come back to me I can do a factory reset since I just received this phone yesterday and haven't done much with it. anything I can do here?
Click to expand...
Click to collapse
Try pushing and holding power + vol up until it vibrates it'll force restart the device.

1. bought via swappa, listed as mint.
2. unrooted
3. it was the power button. it's below the volume rocker, first button on the side. the assistant is the second (and smaller) button on the side.
4. eventually the phone unfucked itself. I did nothing but wait. this actually happened a second time later on except this time the screen displayed my wallpaper at least. I rebooted as soon as I had control and so far so good. I will try power + vol up next time. btw I'm guessing it may have been a software issue. I was moving from a note 8 that had a bixby specific app that got transferred and activated. however a similar thing happened to me with a galaxy tab 4 (without any kind of software mod) so I don't know. I had to wait for that device to unfuck itself too.

ctkatz said:
1. bought via swappa, listed as mint.
2. unrooted
3. it was the power button. it's below the volume rocker, first button on the side. the assistant is the second (and smaller) button on the side.
4. eventually the phone unfucked itself. I did nothing but wait. this actually happened a second time later on except this time the screen displayed my wallpaper at least. I rebooted as soon as I had control and so far so good. I will try power + vol up next time. btw I'm guessing it may have been a software issue. I was moving from a note 8 that had a bixby specific app that got transferred and activated. however a similar thing happened to me with a galaxy tab 4 (without any kind of software mod) so I don't know. I had to wait for that device to unfuck itself too.
Click to expand...
Click to collapse
Try Safe Mode. It will temporarily disable a lot of user-space configurations that can cause boot loops. It's good for broken launchers, bad widgets, impossible settings, etc.
Take the microSD card out too. Google worked hard to disable expandable storage starting with Android 11. There's the floppy-disk-slow, absolutely useless SAF and nothing else. Performance workarounds from other phones, even if they're as simple as legacy mount options, will cause bootloops.

Related

[Q] Bootloader/Download mode blocked on new/replacement Vibrants?

Hello community!
I own 2 Vibrants, both rooted with no issues. I'm no stranger to flashing through Odin, I've flashed many of the Vibrants in my workplace back to the stock 2.1 (seems to fix most of the issues short of GPS problems, even though it's supposed to be the same), so download mode is nothing new to me.
Recently a few of the people who've come to me with Vibrants have shown how they can't get in to recovery or download mode without using ADB, the hardware keys just don't seem to work for it. I've tried myself and was able to confirm this. We were still able to root them with no issues using one click root. I prefer to manually flash the update.zip myself, but whatever does the job. I've just received a replacement for one of the Vibrants (menu button went out), and noticed I can not get in to recovery/download mode. Naturally I rooted, installed terminal, then rebooted in to download mode, started a flash with Odin.
It hung on cache.rfs. I waited... and waited.. and it mocked me in it's frozen status. So now I'm at the phone+!+computer screen, which I've been at several times on my main Vibrant, but the key's still do not work for download mode. To clarify, I've tried each of the following methods to enter in to download mode, several times. It won't work. I'm in the process of trying different button combination's to see if there is another way to get in. Anyone have any thoughts or suggestions?
Edit: Included working steps so people don't have to search the thread
Provided by rhcp0112345:
Try this.
1. Take out battery, put it back in. (to turn the phone fully off)
2. Don't turn it the phone on!
3. Plug the phone into your PC, do not hit the power button!
4. See if the phone shows anything on the screen (powers on its own when plugged in)
IF the phone screen does 'turn on' after being plugged in without you hitting the power button, so far so good.
5. Now while it's on like this, hold the volume up AND volume down buttons.
6. Hold the power button as well as the volume buttons until the screen goes black.
7. As soon as the screen goes black, let go of the power button! But DON'T let go of the volume buttons!
Originally Posted by stepinmyworld
"have your usb in, press down both the volume up/down toggle and the power button.... hold them until the screen goes black and as soon as it does, let go only the power button and it should appear there again
however, i found out that you need to take out the battery and get into download mode freshly again...."
Hello,
If the above does not work for you.
Can you supply a full dump of the phone? Perhaps I/others can take a look at it.
Thanks!
I have tried that. I have tried almost every combination I can think of. I have tried holding both volume rockers then inserting the battery while plugged in to USB, holding the power through 1 and 2 cycles, I have even tried 3 and 4 cycles as well. I have tried just vol down, just vol up, both with the same results. I have purposefully bricked my main Vibrant to test this out and make sure I wasn't losing my mind. I was able to get in to download mode several ways, none of which work on this new device.
@rhcp0112345 - How do I grab a full dump of the phone? I'll be honest, I've never spent very long in phone+!+computer before tonight. I've never been stuck here long enough to see how to connect via computer. At this moment, plugging the phone into the pc gives me no prompts that something has been plugged in, the phone isn't seen by adb (big shock) or Odin. I'm at a loss myself.
Well,
First thing.
Can you please dump like so:
Code:
adb shell
su
busybox ls -al /dev/block/
Post that here.
Also,
Code:
adb shell
su
dd if="/dev/block/bml0!c" of=/sdcard/bml0.backup
Please 7zip the bml0.backup file and upload it someplace and PM me the info. Dont post it public.
Thanks!
I'll be happy to do that with the next device I have this issue with, but I can't boot the phone, therefore I can't connect via ADB (been trying, if I could do adb, I could just simply 'adb reboot download' to get in to download mode). I'm thinking at this point I will have to exchange the phone, as I can't get past the phone+!+computer screen no matter what I try.
I was running into this problem too. I re-extracted the files and tried again and it worked. I also tried it without loading the .pit into odin, not sure which of two or both did it. Not sure if its the right way, but that did it after hangin on the cache numerous times.
Sent from my SGH-T959 using XDA App
Follow the unbrick method.
You pull the battery and some other stuff.
To get it past that.
I think its volume up? + power?
Yeah, removing the .pit file seems to fix the lock up issue in Odin, but unfortunately, I'm not even getting to the download screen, so I can't get Odin to find the phone. I'm sure once I get to download mode I can get it running, but I'm unable to get download mode on this one device.
Try this.
1. Take out battery, put it back in. (to turn the phone fully off)
2. Don't turn it the phone on!
3. Plug the phone into your PC, do not hit the power button!
4. See if the phone shows anything on the screen (powers on its own when plugged in)
IF the phone screen does 'turn on' after being plugged in without you hitting the power button, so far so good.
5. Now while it's on like this, hold the volume up AND volume down buttons.
6. Hold the power button as well as the volume buttons until the screen goes black.
7. As soon as the screen goes black, let go of the power button! But DON'T let go of the volume buttons!
rhcp0112345 said:
Follow the unbrick method.
You pull the battery and some other stuff.
To get it past that.
I think its volume up? + power?
Click to expand...
Click to collapse
If you mean this solution to fix any brick, I have tried that method, it doesn't work on this new device. I originally used this thread when I was messing with my first Vibrant, and it worked beautifully, but it doesn't work on the new vibrant.
So I've pretty much given up on trying to figure this out. I've tried every method possible, all work on both my non-replacement vibrants, but nothing works on the replacement one. Going to have it replaced again and have a new one ordered out. When that one gets here, I will test download/recovery modes, if I have any issues, I'll pull the dump file and post it here, maybe someone can figure out what's going on. On the back of the device, the IMEI sticker has manufacture dates (year.month), looks like the replacement was a 10.7 just like my original Vibrant, so it's not a manufacturer date type issue, it's got to be something changed in the software side of things. It's almost as though the volume rocker keys do not work for recovery/download mode, I get the exact same thing as if I'm just pressing the power button. When I did get in to recovery (before getting to it's current state), the volume keys worked fine for selection though. I can confirm that there is no new information on tmob's side about how to do a hard reset using the hardware buttons (ie, recovery mode) as of this posting.
Did you try with the phone OFF..
1. Have ODIN running
2. Hold Volume Down + Up
3. Plug in USB (WHILE HOLDING VOLUMES buttons in)
Should go directly into DOWNLOAD mode
I did try that as well. Works beautifully on both my old Vibrants, but not on this new one.
Sent from my SGH-T959 using XDA App
johnny12times said:
I did try that as well. Works beautifully on both my old Vibrants, but not on this new one.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Drats!!! Oh well, time to go back to T-Mobile
johnny12times said:
I did try that as well. Works beautifully on both my old Vibrants, but not on this new one.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
@ Johnny12times: Dude u'r right. I've played around with a few different vibrants and they could all go into "download mode" - but when receiving a replacement unit (within the last 2 days), nothing works to go into download mode. Something has definitely changed - not sure what.
Good luck bro - hope it all works out.
I received my Vibrant last Thursday (8/19). I have never been able to boot into recovery mode using the buttons. Needed to root by using one-click.
Ive also tried every button combo and am still unable to get recovery or download. I received the phone last fri (8/20). Its so frustrating knowing that so many other people can get manual recovery. Im sending it back tomorrow for replacement, but who knows if that one will even work? I hope someone figures out why so many vibrants are unable to do this. Good luck!
Well my new one should be here within the next day or so, as soon as it arrives I'll check it and pull a dump file. I'm not savvy enough to figure out how to fix it, but at least smart enough to put it here for the people that can.
How about this:
1. Remove SD and SIM card
2. Remove battery
3. plug the phone into USB
4. hold down vol-up and vol-down
5. pop the battery back in while holding vol buttons

[Q] Completely Disable Volume Buttons

Anyone know if this is possible? My S3 has decided that it's only going to start in safe mode. I'm almost 100% sure that this is because of the volume down button. The last night the volume kept automatically turning itself down so I gave the rocker a bit of a wiggle and it seemed ok. But then I rebooted my phone, and it restarted in safe mode, and I've been unable to get it out. The volume up works, but volume down button does nothing. It does click much like the volume up button.
I've tried this so far:
Factory reset (didn't change anything)
Restarted in recovery mode (recovery mode worked, but neither volume up nor down did anything in recovery mode so my only option is to reboot).
Took off volume rocker reseated it (again, nothing)
Opened up phone, checked the board under the buttons (that still clicks and seems like it should work)
Given it a vacuum just in case
Thrown a hissy fit (didn't make me feel better)
I'm not sure if it's still under warranty, but unfortunately I'm leaving the country tomorrow and going traveling for 6 months so even if it is, it's going to be difficult to get it repaired. I can't currently get recovery mode to work anyway, so I figured the easiest way to get a functioning phone again would be to completely disable the volume buttons.
Does anyone know if there is a way of doing it with software, or an easy hardware method that doesn't ruin other features on the phone?
Thanks a lot,
Ryan
Why not just replace the volume button? If you've already disassembled the phone then your warranty is invalid, a few pence on ebay and fit a new one.
boomboomer said:
Why not just replace the volume button? If you've already disassembled the phone then your warranty is invalid, a few pence on ebay and fit a new one.
Click to expand...
Click to collapse
Because as I mentioned, I am going to be travelling so I won't be in any one place long enough to get the part delivered, and won't have the tools to fit it. This is why I asked whether it is possible to disable the buttons rather than asked how to fix them.
After a bit more experimentation, I'm thinking perhaps it's the main logicboard. I opened up the phone again (while I still have access to tools) and disconnected the flex cable that controls the volume buttons. I restarted the phone and it still came up in safe mode. I had hoped that disconnecting the cable would allow the phone to boot normally.
Can anyone confirm whether safe mode activates if you disconnect the volume control cable on their device please?
Bump. Also, possible workaround - if I can re-root the phone (the factory reset seems to have broken root access, despite superSU being in the rom), I may be able to inject my most used apps into the rom, thus being able to use them in safe mode. Not ideal, but it's something as it looks like I'm not going to be able to get this fixed easily now I'm travelling...
Amazing! I've fixed it! I was positive it was hardware, but apparently not! As I previously mentioned, I already had SuperSU injected into the rom, so even after I'd factory reset the device it was still on there. However, I was getting the message saying "there is no SU binary installed". So I tried booting into recovery mode by holding power, volume down and home buttons. I had previously tried this (before the factory reset) but it hadn't worked.
I then re-rooted the phone, and boom, it instantly started normally, not in safe mode, and the volume down button functions properly again! God knows what happened to screw it all up, but I was overjoyed that it was a software and not a hardware problem! Got a working phone for my travels again!

[Q] Broke Wifi and fails to power off

Hi, I have a 2 week old handset which has now twice displayed a pretty strange/annoying bug.
I have been using no Stamina settings other than location based WiFi and queue background data for the most part to gauge battery life under my normal work schedule but I noticed last week that my saved WiFi at home wasn't on, so instinctively I tried to click the WiFi symbol but to no avail.
I then tried to restart the phone, but when pressing the power off option, it simply booted me back on to the screen I was on before hand. This continually happened until I got pee'd off and repaired it.
Again today I ran into the exact same problem. No WiFi and I could not power off. After several attempts at powering off I managed to get it to boot into safe mode where I started uninstalling apps to rule out any rogue apps. I still couldn't reboot forcing me to repair and wipe the phone.
I keep telling myself that this is merely a software bug and I can't seem to find other posts where people are suffering similar problems.
So I futilely ask, has anyone ever had anything similar happen to theirs?.
Yeah I think this is a software bug too, a similar thing has happened to me a couple of times with the wifi becoming "stuck" and rebooting the phone fixed it but if you're having trouble shutting down your phone, have you got quickboot enabled? Regardless of that though, you do have two options to force a restart, either hold volume up and power, this will force shutdown or press the small red button next to the sim card tray.
TheOnlyIntruder said:
Yeah I think this is a software bug too, a similar thing has happened to me a couple of times with the wifi becoming "stuck" and rebooting the phone fixed it but if you're having trouble shutting down your phone, have you got quickboot enabled? Regardless of that though, you do have two options to force a restart, either hold volume up and power, this will force shutdown or press the small red button next to the sim card tray.
Click to expand...
Click to collapse
I am pretty sure it is the quick boot option now. Stupid bug.
Phew...don't have to return it now.
I think sony have disabled the quick boot functionality for some reason, I ticked it thinking it might be almost like a reboot instead of power off & then power on, later I noticed the power off menu wasn't doing anything when tapping it, was almost about to do a reset but then remembered I ticked the quick boot option.
Hope they enable it in future updates.

Phone clicking back button

Galaxy s6 keeps clicking back button by itself ): just clicks me out of anything
krusebon said:
Galaxy s6 keeps clicking back button by itself ): just clicks me out of anything
Click to expand...
Click to collapse
First of all try to see any app you have downloaded which is suspicious because an unwanted app can trick with your device if downloaded from untrusted sources
If not then,try formatting the device once
If this also doesn't help then only look for flashing stock rom again
Hope this helps
Regards,
milkyway3
My girlfried had the exact same issue with her S6, clicking the back button repeatedly by itself, sometimes several times a second.
Then it could work fine for anything from a few minutes to a day or two.
From what i was able to dig up at the time, it appears that there is a issue with the ribbon cable that connects the soft buttons (among other things shared through the same cable) to the motherboard, apperantly signal noise might be introduced which will make the phone think the button was pressed.
Since the phone was still under warranty we sent it back, and from what i could tell from the repair description after she got it back it appeared that they had replaced the circuitboard that holds the soft buttons and other stuff and its cable.
Her phone has worked fine for almost two years so far.

[HELP]Xiaomi Redmi Note 4X stuck at blank screen.

I have a Xiaomi Redmi Note 4X, which I started using around March. Lately, I have been facing an issue which has left me troubled a lot. My Note 4X seems to be in a bootloop.
Around two weeks ago, I was casually using my phone in college. I had put around 25 apps on download from Google playstore. Alongside, whatsapp was running. I usually take pics of my lectures, so when the teacher had written on the board, and was about to erase, I quickly attempted to go to the home screen, by clicking the home button ( middle button), so I could launch the camera app, and take the pic. But, the phone didn't go to the home screen, and stayed at the app being used. However clicking on the recent apps (the left button), the two running apps showed. However, as I didn't have much time, I did what came in my mind. Reboot the phone. Unfortunately, as soon as it booted back, the screen remained black.
Its been like this for two weeks now. Whenever I turn it on, It will show the Mi logo, then the Android logo simultaneously below it ( Like usual when it boots), but after that, the screen goes black. Touching the three buttons at the bottom of the phone make the back-lit underneath light up along with a vibration(Like usual). Clicking the touchscreen gives a vibration. If a sim card is put inside, and a call made to the inserted sim card's phone number, the phone starts ringing as usual, however, still with a black screen. Another major issue I experience other than the black screen, is that the top right of the phone becomes really really hot as time progresses( within minutes)(This never happened before), and the battery drains really fast too. I get freaked out because of this( I think it might explode or catch fire), so I quickly turn off the device, after some tinkering.
I have been trying to find a solution since the past two weeks. Hard pressing the Volume Up+ Start button takes me into MiRecovery 3.0, which offers 3 options, 1.Reboot, 2. Wipe Data, 3. Connect To MiSuite. Going into 2 gives the option " Wipe All data" only, and 3 is seemingly useless the MiSuite doesn't support new versions of Android. Hard pressing the Volume Down+Start button takes me to FastBoot. It should be noted, that in both MiRecovery 3.0, and Fastboot, the phone doesn't warm up really fast, as it does when booted normally, and rather remains cool even if left for quite sometime in these modes (approx 30 minutes atleast).
The main thing I'm trying to achieve is to backup the data on my phone, mainly the photos (lecture notes), and whatsapp data. The rest of the app-data isn't that much important, albeit if also savable, it would be a bonus.
I haven't tried flashing any ROMs, recovery, or anything else, as I'm afraid the data may be erased, and as I have never done anything like this before. Also, my phone isn't rooted, as I didn't feel the need for it to be.
Help is highly appreciated. I hope to be able to safely extract my data, and be able to start using my phone again.
Thanks to advance to all those who reply.
Guys?

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