s9+ survived drop, but back cover slightly open - Samsung Galaxy S9+ Questions & Answers

I dropped my S9+ for the first time today, onto a hard tile floor. It's in a pretty good case, but it landed hard. The phone is completely crack free and 100% functional, there is no detectable damage except that the back cover is now slightly gapped (like 1 or 2mm) on the left side (the side with volume buttons). It will not stay closed after pressing it down. It closes when pressed, but it slowly springs back up.
Should I try applying heat to the back cover and then weighting it down?
Do I need new adhesive?
I don't recall this gap existing the last time I had the case off about a month ago. I've been very good with the battery in that I don't charge the phone when it's warm, it's rarely used past 50%, and I don't keep on a charger all day either. But could it be that the battery is now swollen and preventing the cover from staying closed?
If I need a new battery, is there a place I could still buy a genuine Samsung battery for this? All I can find are aftermarket batteries... If not, is there a good aftermarket replacement battery?
Any advice would be welcome, thanks.

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[Q] Galaxy S 2 always thinks it's plugged into USB

I am pretty sure this is a warranty claim but I wanted to run it by the community. Excuse any poor typing I'm literally on a mountain right now.
I think some moisture got into the bottom port. My s2 always thinks it's plugged into a computer. I get samsung kies connection prompts when I get into the os and battery usage tracker shows the phone as charging when I look at usage with wild spikes up and down. Can't toggle USB dev mode because it always tells me to remove USB cable. Luckily I got a tibackup just a few days ago that I offloaded to my memory card.
When I power it down I immediately get the green battery showing it's charging. In a few seconds it starts flashing between that and a battery with a temperature gauge and a exclaimation point.
Only way to get her to turn on is by plugging into a power source and holding down power.
Did a factory reset same problem. Won't be able to reset the kernel till I get home in 10 days.
Any ideas or straight back to phones 4 u warranty claim? If water damage then insurance claim ( loved my baby. Thanks
mate please in case you returned it tell me if they accepted it. I have the SAME problem :|. please tell.
Get some rubbing alcohol solution (Isopropyl alcohol) from your local pharmacy.
Pour it into a bowl.
Remove the battery cover.
Remove the battery.
Dip your phone into the bowl, and swirl it around.
Place on an air conditioner to have the alcohol and water sucked out from the dehydrated cool air conditioned air for overnight. If it is winter, put near the heater which also has dehydrated warm air.
Place battery into phone.
Turn phone on.
See if you have the problem again.
No, I am not joking.
http://en.wikipedia.org/wiki/Isopropyl_alcohol
I'm having this same exact issue - I've even had my phone unplugged for about 2 hours, yet when I go to battery status, it says it's only been on battery for 2 seconds... how did your warranty replacement go?
There was somebody on a Dutch forum who has the same problem.
His phone was wet.
And if it is water damage, i hope for you that you have warranty and dont have big water problems ...
netchip said:
There was somebody on a Dutch forum who has the same problem.
His phone was wet.
And if it is water damage, i hope for you that you have warranty and dont have big water problems ...
Click to expand...
Click to collapse
had it sealed in a ziplock bag, so no outside water got in - perhaps it got too hot in the bag or there was moisture in the bag when it was sealed? (I should've put in some silica gel or something..)
Hello,
Sorry for going MIA.
Basically I returned this to phones4u, sent it in, and they processed a warranty replacement. They didnt say anything luckily about water damage but I think its because on a rainy day some water got into the bottom. From what I could tell they cleaned up the connector at the bottom with alcohol or something - it was spic and span when i got it back and the phone worked ok.
Side note, I recieved it and saw they scrached up my phone pretty good so i complained and sent it in a second time. Recieved it and the scratches were gone, but to do this they did a new screen replacement.
THe new screen had a bright red stuck pixel. I thought I could live with it but it drove me nuts as my original screen was perfect. So i went back to phones 4 u and sent it in a third time, this time they're saying they will just give me a swap. So although the problem was fixed a mess ensued and now i'm sitting around waiting for my "swap" and next surprises with dealing with them.
THey have been ok though I'm almost sure there is water damage on that phone but they dont seem to have picked up on it, i hope i can get it swapped and then dont have to worry about water damage again.
Cheers.

LG Bootloop? Only when plugged in? / Battery pull. Pics inside.

I recently flashed Mysteryemotionz v4.1 kernel and about an hour through bench-marking I came back to find my phone rebooting. I assumed it overheated or bugged out during testing and didn't think much of it until it went through the LG logo 3 times.
I noticed it would not turn on at all without the USB plugged in, my first instinct was that the battery became disconnected somehow. I could get to the fast boot and download screens, but any attempt to vol down into CWM was met with failure, and a fresh LG screen over again.
Any combination of buttons that included pressing power would result in the notification LED eventually flashing, approx 10 times. Sometimes slowly for 10x then slightly faster.
It is worth noting the phone would not charge while doing this, but the battery was full prior.
I tried leaving it unplugged overnight, same problem in the morning. Tried leaving it looping all day while at work, no dice. Finally figured I would attempt to see what was with the battery itself. I suppose if you were very patient, you could wait until your battery discharged completely, thus performing a "soft" battery pull, but this will take 4+ weeks at a full charge.
As the other battery pull thread is Sprint specific, here is a refresh for AT&T's LG E970.
I HIGHLY recommend you take a look at nericus' original thread in the Sprint LG Optimus G forum as this is only supplementary.
http://forum.xda-developers.com/showthread.php?t=2108154
The tools I used: {{Picture 0}}View attachment 1931288
T-6 Torx bit - Your mileage may vary, 4's and 5's may also work, start big and do not strip your screws.
P00 Phillips screwdriver to remove the battery plate / connector.
Fingernails
Sewing needle or similar
Optional:
Business Cards (the phone has a tendency to re-engage the plastic clips when removing the back, these were used as shims to place in between the case and the phone while working the other sides)
Magnet (not only to hold the screws but you can magnetize your screwdriver / bits which will help when removing and inserting)
Also, for a little preview of what to expect, user Xiutehcuhtli has made a YouTube video, this is also Sprint specific but a good visual reference.
https://www.youtube.com/watch?v=j3DPxzH3l2c
One of the main differences is that your power and volume buttons will NOT fall out, so you won't need to tape them in place.
Be sure to clear them with the back cover when re-installing it.
Also, you will notice that I did not include a spudger as you most likely will not need it.
Our phone is somewhat "inside out" compared to the original article, our back plate is very shallow and our phone is the cradle compared to the Sprint version. This also means there is different risk areas, and pry methods.
{{Picture 1}}View attachment 1931289
Once you have removed the Torx screws, my initial plan of attack was through the SD Card / SIM card cover. You will notice there is a hairline slit toward the volume buttons on the bottom side of the phone, you can very easily trace this with your fingernail and pop the first tab.
Alternatively, you can spread the phone apart gently from the two surfaces revealed by opening the SD/SIM cover and then work your fingernail or a flat object gently into the gap you created.
View attachment 1931290
Patience is key, the last thing you want is to apply too much force to the back cover in any one spot, it is deceptively thin and you risk cracking the glass.
In my personal experience, once I had a few tabs good on the side I simply traced the outline of the back cover toward the top of the phone, across and back down the opposite side, saving the bottom for last. I noticed after two traces around the perimeter of the phone that the back was still very snug and in random spots, as our tabs tend to re-engage themselves much more readily than the Sprint LG.
View attachment 1931291
My solution was to place business cards under the most exposed tabs and gently work it to cover as many tabs as possible and moving along. You shouldn't need more than two, as this can cover an entire side as well as the top and bottom simultaneously, allowing you to focus on the last side. Again, patience and determination will get you there after some time.
{{Picture 4}}View attachment 1931292
I cannot stress enough to come through at the shallowest angle possible when prying the battery cover with the sewing needle or similar tool.
I have highlighted the points of attack in green, be sure to get in between the two plastic pieces, and gently pry them apart.
Do not get under the entire assembly on accident or try to remove with your finger, it will pop the bottom connector off of the motherboard at the solder points leaving you in a bad situation.
After leaving the battery disconnected for about a minute, and then holding power for a good 10 seconds, I reconnected it and attempted to power on. SUCCESS!! - You can test this with the cover off, so don't make double work for yourself by closing it first.
I hope this helps for a few AT&T LG Optimus G specifics.
Attached should be a zip with a few very large originals if you need a better view.
View attachment 1931327
v/r
Christopher Hurley
SGT, USA
a.k.a [r.]GimP (R - Dot as in Red Dot Society)
YOU SIR ARE A SAINT> i had the exact problem you detailed here with my at&t LGOG, i LGNPST flashed multiple e970 stock roms, and after pulling my hair straight from the follicle, i went out and grabbed the tools, followed your method here and it worked PERFECTLY! THANK YOU GOOD SIR.
So if I pull the battery, wait a minute or two, hold the power down for ten seconds, and then reconnect and nothing happens, and plugging it into a wall charger shows a red flash, does that mean my battery is actually literally dead?
Edit: Also I would recommend following this dude's guide for his plan of attack: http://bit.ly/10VlQWK
I snapped the little bits along the power button and volume. Not a big deal, only aesthetic.. but its something that is avoidable.
Nice. Any idea what caused the boot loop?
i was struggling with ME kernel and rom for about a month. No matter how i wipe and reflash always had reboot/kernel crash/bootloop issues. ME kernel wouldnt even work with the stock rom for me. Now i just run stock rom and kernel, not many issues so far.
swashy said:
So if I pull the battery, wait a minute or two, hold the power down for ten seconds, and then reconnect and nothing happens, and plugging it into a wall charger shows a red flash, does that mean my battery is actually literally dead?
Edit: Also I would recommend following this dude's guide for his plan of attack: http://bit.ly/10VlQWK
I snapped the little bits along the power button and volume. Not a big deal, only aesthetic.. but its something that is avoidable.
Click to expand...
Click to collapse
I would disregard 90% of that video because our back comes straight off, this video is not an AT&T Optimus G.
Especially the part where he is prying by the screen. Someone is going to take that literally and destroy their stuff lol.
Anyway. My guess for your question is that you might have ripped the connector off of the board. Check continuity of those pins in the connector and make sure they didn't come off.
Sent from my Optimus G using xda app-developers app

[Q] battery getting bigger (literally)

Hi, although I've been reading around the forums for like a year now, this is my first post.
----------Story:
Recently (about a month ago) I started to notice a dark smudge on my phone's display. Its very light and hard to see, but when I notice it (often) its very bothersome. Its like half an inch from the right, right in the middle. I googled about it for a while, and apparently it has to do with the amount of pressure applied to the glass. This was hard to believe to me, because I take care of my phone like if it was a baby.
Anyways, being bummed about it. I move on living. And just in my daily phone use, i decide to take off the battery cover for a reason I can't remember, I did this with the display on, and I noticed that while I was lifting the battery cover, the smudge area of the display started to glow in colors, like when you apply too much pressure on the glass. And this got me curious. I started pressing different parts of the phone, and noticed that the smudge area goes crazy when i press right under the capacitive buttons. And the plastic frame on said area. After this I did bought the story about the display being damaged by too much pressure. Anyways, everything changed just a few minutes ago.
I was trying to free up the most RAM possible, so, looking around on the settings, i got into developer options and accidentally got curious and messed with something that froze the phone. I decide to take out the battery, and I find myself again with the battery sorta.. Sticking out a little, like when you lift the battery to take it off but not completely. This is something I had noticed months ago, maybe last April or May. Well since it really bothered me because the battery just wouldnt go all the way in, i decide to inspect it. And note that i have done that before, the first time i tought that it was normal, the second time i tought that it was the shape of the phone. But today it hit me. Thats not normal! The battery is bigger. Like, right in the middle, the battery has a litte bump on both sides, like when you bake a cake and it grows, well, a bump just like that. But its hard to seem really hard to see. But somehow I could feel it in the hand, and I decided to put it on a flat surface and it is indeed true. The 4 corners don't touch the surface at the same time, not even pushing it down. And I remember it used to back when I bought the phone a year ago.
And that's not all, the worse part is, that I realized that the bump of the battery aligns perfectly with the smudge on the display. So it must be it!! The battery applied pressure from underneath, causing the display to touch the glass. And as i checked around the phone, turns out that the glass is slighly getting detached from the lower area (battery area).
Maybe it wasn't my fault, but I feel so guilty for not noticing earlier. I'm really worried, as I have very poor battery life, and I fear the display getting damaged even further. Oh, and also. I noticed that all the issues I saw on Google about the smudge on the display, are in the middle, half an inch from the bottom just like mine. What if its the same battery problem?
-------- question:
Is that really whats going on? And what should i do to resolve this problem?
I was really paranoic the moment I realized that the battery was messing up the display. So I rushed here looking for help. Thanks in advance.
My device is an HTC EVO 3D, (VM), Running CM 10.1 WFTN, and the battery is stock.
I Think You have to go to the Maintenance .. Since Its Not A Software Problem the phone should be taken to a technician .
I Hope They Will solve your problem there & Your Phone Would Work Again . :good:
You should replace the battery before it cause any more problems.
this kind of stuff usually happens then the batteries are overheated or overcharged multiple times. do you leave the phone charging overnight? or maybe using a cover which acts as insulation.
Fixed!
D2m_mhd said:
I Think You have to go to the Maintenance .. Since Its Not A Software Problclosed, phone should be taktheto a technician .
I Hope They Will solve your problem there & Your Phone Would Work Again . :good:
Click to expand...
Click to collapse
Don't worry, I found the solution. Thanks anyways! I'll keep that in mind for next time.
EM|NEM said:
You should replace the battery before it cause any more problems.
this kind of stuff usually happens then the batteries are overheated or overcharged multiple times. do you leave the phone charging overnight? or maybe using a cover which acts as insulation.
Click to expand...
Click to collapse
Yes. I have my charger plugged almost 24/7 because of the poor battery life, and I let it overnight all the time. And yeah the phone gets very hot when I use tethering or any graphic intensive game for a long time. (Which is often). I think I overuse this phone.
And the cover is just a Trident Perseus (siliccone).
Anyways, i will replace the battery soon, since i found that with the battery cover removed, the smudge goes away. i assume that the battery being forced in by the back cover, causes the battery to apply pressure to the display from the inside, making it touch the glass which causes the smudge. For now i will use my phone with the back cover a little open on the bottom so the battery doesnt get pressed in. While i get myself some replacement batteries. As soon as i get the battery replacement ill say how it goes. I needed the raplacement anyways. I only get up to 6 hours of battery life, and thats changing the governor to powersave. Which is obviosly not good. I guess the battery just went bad.
silicone covers a bad particularly if you have heavy usage. I would recommend you always remove the cover when you play heavy games or use tethering
thanks for letting me know. i'll remove it when necessary. or maybe ill just get a non-silicone case. hopefully all this will increase the life-span of my next battery.

[Q] Phone dropped in water...help?

Ok so I was an idiot today and dropped my i777 in water. It fell into the three pieces (back, battery, screen), and i quickly dried it off and it turned on. i then left it in my pocket, and when i took it out, the battery was sizzling. Apparently, it humidified enough and left water marks on the phone. Nothing big, and the water indicators (?) on the phone haven't changed color, so there wasn't significant damage. However, i tried turning it on then, and it wont go past the boot logo (Galaxy SII) without looping and the battery still sizzles. I'm running bone stock, if that helps. Right now it's in rice just in case, but is there anything i can do other than wait?
Jackson8r said:
Ok so I was an idiot today and dropped my i777 in water. It fell into the three pieces (back, battery, screen), and i quickly dried it off and it turned on. i then left it in my pocket, and when i took it out, the battery was sizzling. Apparently, it humidified enough and left water marks on the phone. Nothing big, and the water indicators (?) on the phone haven't changed color, so there wasn't significant damage. However, i tried turning it on then, and it wont go past the boot logo (Galaxy SII) without looping and the battery still sizzles. I'm running bone stock, if that helps. Right now it's in rice just in case, but is there anything i can do other than wait?
Click to expand...
Click to collapse
Dropped in water? It's probably stuck on bootloop because of a battery issue or the internal SD got a little farked with the water and it corrupted it. Nothing you can do about it. If it works dried out then consider it a miracle.
Jackson8r said:
...i quickly dried it off and it turned on...
Click to expand...
Click to collapse
dropping the phone in water doesn't make you an idiot. Life happens fast. Drying it off is the best effort, but you should always wait as long as possible to turn the device back on. The real killer is the water that gets into the crevices and creates short circuits where they don't belong -time gives those hidden bits of moisture a chance to dry out on their own. The bag of rice trick might have worked if it was the first thing that you did after drying it off. This may not be super helpful for this device, but hopefully it will help you in the future.
-Cyril
Jackson8r said:
Ok so I was an idiot today and dropped my i777 in water. It fell into the three pieces (back, battery, screen), and i quickly dried it off and it turned on. i then left it in my pocket, and when i took it out, the battery was sizzling. Apparently, it humidified enough and left water marks on the phone. Nothing big, and the water indicators (?) on the phone haven't changed color, so there wasn't significant damage. However, i tried turning it on then, and it wont go past the boot logo (Galaxy SII) without looping and the battery still sizzles. I'm running bone stock, if that helps. Right now it's in rice just in case, but is there anything i can do other than wait?
Click to expand...
Click to collapse
Maybe this will help?
"Bheestie Bags
Silica gel packets are an alternative to rice. And a company called Bheestie actually sells a special bag that is meant just for saving your wet gadgets. The bag costs $18.14 (or $20.00 at some places) and has special packets inside. They aren't your typical silica gel packets either -- the little packets have a special molecular sieve desiccant formula, according to the company. Open the bag, drop your phone in for 24 hours, and the phone might just come out working again. The bag did work with an old BlackBerry, but we didn't have an extra iPhone for a test. According to the company, the bag soaks up water 700 percent better than rice. It is available through Amazon.com and other e-tailers."

Battery Warning

A warning to all of you out there with an old Touchpad. LiPo batteries do eventually go bad, and sometimes catastrophically. Came home tonight and my kid tells me her Touchpad is broken. I asked what happened and she said she didn't do anything...upon closer inspection, the battery has swollen as much as 3/4 of an inch in spots, causing the case to push apart. Amazingly the screen never cracked...
Luckily, and maybe because the battery was dead (she hadn't charged it since before christmas) there was no fire or smoke...brings a whole new meaning to the "Touchpad Fire Sale"!
Anyone else seen this (with a touchpad)?
Pics on Imgur:
http://imgur.com/a/3liuO
Quan
The battery is fine and will last for ever! as long as you don't let it drain.
Open the Touchpad, get a needle and puncture the black film that is covering the battery is like a balloon.
Take all the air out and press with your finger to make the film completely flat.
Charge the battery, if is dead charger it and cover it to remain warm. Then use the toolbox to reset it and charge it, use it and charge it.
Your battery will be brand new, I have done it and it works!
You poked it and survived? You're a braver person than I, for sure.
I've repaired two that were swollen. It's a pain to get the case apart. I didn't have the guts to mess with them.
The tablets were fine after a replacement battery was installed. The case wasn't in the best of shape though...
They seem to swell when left on the TouchStone for too long a period of time.
I think I still have one laying in a bucket, I might take it out back and see if it's only air.
middle_road said:
You poked it and survived? You're a braver person than I, for sure.
I've repaired two that were swollen. It's a pain to get the case apart. I didn't have the guts to mess with them.
The tablets were fine after a replacement battery was installed. The case wasn't in the best of shape though...
They seem to swell when left on the TouchStone for too long a period of time.
I think I still have one laying in a bucket, I might take it out back and see if it's only air.
Click to expand...
Click to collapse
Yes, with a needle, you poked it until all trapped air comes out. No need to removed the battery. If you start seen a dark spot on the screen, that is due to a built up of air in the battery and is pushing against the screen creating the stain. The battery on the Touchpad are extremely durable, is impressive!. If you maintain it properly it will last a very extremely long time. But if you leave it charging and cooked it, then is not a problem with the battery but the user
Do NOT poke the battery. It is NOT air. Doing so compromises the battery and a majority of the safety precautions. Remove it and replace it.
Look up lipo fires on YouTube. It's not worth it.
* * * Thread Closed * * *
While Xda is NOT liable for anything any member does with or to their device, perforating the battery casing is a very bad idea, and can certainly cause ejection of acidic substances, can cause a fire, and at minimum can release toxic fumes.
Piercing the battery casing is a dangerous suggestion regardless of how many times it was done successfully.

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