Hello all,
I usually synchronise every day or 2 days but i did not did it in the last past month. I can see the sleep and steps datas are uin the watch BUT they will not appear in Zepp after a synchronisation.
I tried :
- Sncchronisation with Zepp, déactivated the Startos 3 for an other watch, came back to Stratos 3 ... no effect
- Synchronisation with the watch wifi directly... pretty slow, take like 5 mins... => still nothing visible for the last week, month... empty sleep/steps.
Do someone already had this problem .. and .. how did you solved it ?
Thanks
same problem.. i am seeing other threads with the same problem. Post Nov 28, 2022 my data is also not showing up in Zepp. I have tried all the steps mentioned of hard reset, unpair, reinstall app... everything possible. Just does not sync.... raised support ticket with zepp - no response.
Related
Hello here,
I’ve got an issue with my notifications. I used stratos 1619 (2.3.5.0) with Amazfit app 2.5.2.1 and my phone is Honor 9 Lite with EMUI and Android 8.0.0.
Most of the times, i got all my notifications as I configured by settings. But sometimes, some are missing… exemple : in the same whatsapp group conversation, I well receive on my watch message 1, 2, 3 and 5, but it misses the number 4…
For other apps it is the same, I can receive notifcation one time then the next one is missing (GMAIL, facebook etc.). It’s like random...
I tried to put on "disconnect alert" on the watch and I observe this alert popping sometime (like 4 - 5 times) on my watch when doing nothing. Sometime just after receiving one notification.
I tried to put off wifi (same issues)
Is there any bluetooth configuration I can solve ?
Someone with honor phone is facing this prob also? or not??
I already tried to restart phone/watch, unpair/pair, clear bluetooth cache, and always the same issues...
Thank you for helping
Hi All.
I recently got an Amazfit Stratos and I am having a horrible time trying to gps track my outdoor cycle.
I have tried twice, and both times, the GPS just either:
*Intermittently records data
or
*stops recording gps data altogether.
Basic questions?
Urban areas and Woods... same issue
Urban areas are residential.. no high tall building
Weather was good on both occasions
Yes I am waiting for GPS lock
Heart rate and time measurement continue flawlessly (shows data for the entire ride). It's just GPS tracking that is totally weird.
P.S. It's not "drifting" or inaccurate.. it seems to only switch on the gps sporadically... recording "every now and then"...
No errors or issues reported during the activity.
Latest Firmware (Although last nights a new firmware popped up, haven't tried the activity with last night's firmware.)
Both previous activities was on latest firmware at the time. (Yesterday and the day before)
And the REAL issue for me really, is that my wife's Pace records perfectly on the exact same routes where my Stratos just can't get anything usable going...
I have logged "feedback" request with logs using the app, but have not had any response other than, thanks.. we may use your feedback in the future...
From my own conclusions, the gps works.. because when it tracks... the location where it tracks is accurate.. it just doesn't track constantly. See my attached screenshot of my last ride. (Where my wife and her Amazfit pace tracked perfectly)
Any Ideas?
Cant add the image due to post count... How do I add it to this post?
Have you tried factory reset of the watch? Procedure is to unpair it from the app, it will reset itself, start fresh clean and ask for a pairing.
After pairing it will load last 7 days of your work, while all other old data will remain in the app, on your Mi account cloud. What you will have to add separately are only the 3rd party watchfaces, if you have installed them before.
Strongly suggest you try this first, it takes 5 minutes of your time, and you will lose no data.
image
https://ibb.co/rcJXcyx
Thanks Nidza. I will surely try this. I have not yet as the watch is brand new. Upon receiving it It upgraded firmware 3 times from out of the box, and then I started using it.
I will give it a try, surely cant hurt.
Well what do you know. That factory reset seems to have done the trick!
Thanks!
Some points worth noting:
from the factory settings, a few watch settings did not pull through from the sync back to the app after factory reset.
Time format: My previous time format was 24h (Doubt that makes a difference)
Auto Sync: After factory reset, auto sync is off (I had it "on" before). Can't say if this actually causes any bugs to pop up? Maybe the watch tried to sync which interfered with gps functions? I used it yesterday with auto sync off and it worked well. I will investigate if auto sync on causes the GPS issue again.
Thanks again.
Hi guys, is it normal, that my Stratos's Gps show me the speed to much delayed. I checked it with my car, and the gps gets to the same speed as my phone's one, but maybe 10 seconds later. By skiing it can mean worse maximum speed measurement. It is like that with all the Amazefit Startos watches or I have a wrong one? Thanks for the answers!
It's not the same sampling frequency for a car as it is for a walking man. Watch gps do not need to detect non-human speeds, so there is a lower sampling. (Slower).
Same issue again FW version 4.2.8.0:
stops recording gps data altogether after a few minutes.
I've reset and unpaired the clock twice but the issue remains.
Any advice?
Hi all,
Since some days the AGPS data from watch is not updating anymore. I have synced several times. Does anyone else have the same problem? Any idea how to fix this? :crying:
Kind Regards
Christian
Hello ! Same problem for me since one week : AGPS is expired, and sync with Amazfit Android app doesn't fox the issue. I've already reset the app and the watch, with no change...
AGPS sync problem
slayne1 said:
Hello ! Same problem for me since one week : AGPS is expired, and sync with Amazfit Android app doesn't fox the issue. I've already reset the app and the watch, with no change...
Click to expand...
Click to collapse
Hello, I have same problem.
I have factory restarted the watch 4 or 5 times, i uninstall and install the app and still nothing!?
Since the AGPS want sync i have very bad GPS recorded running activity.
Please help?
For Android Only.
Uninstall Amazfit Watch App [3.xx]
Restart the Phone.
Install Amazfit Watch App [Downgrade to 2.7x or 2.9x by manual install APK]
Again pairing and A-GPS can update.
Have downgraded to 2.9. Will report back on AGPS status.
Did not work.
Can I ask, can people on the forum please try a manual sync? Options -> Sync? On my Stratos, it fails at 34%. Want to see if it's something at my end, or if related to the Xiaomi server issues.
I am having the same problem with the Verge China 3.0.50.0 and App 3.6.1.
I have sync like more than 20 times and it still tell me that my AGPS data has expired.
i got same problem, i did't update for a gps on amazfit pace
maybe, xiaomi server is update
Seems ok today.
When you pull down the sync you will see the sync progress (%). The the first count will go to 90% and finish. Then it will reset to 10% and count to 90% then finish.
Previously the 2nd count sync will stuck at 10% for a while and stop.
Hello. The last 5 days, the name of the income call doesn't appear in my t-rex screen. I made factory reset of the watch and it got fixed . The day after, the problem returned. So I realized that every time I synchronize the watchface it get fixed for one day and the day after the problem returns.
SACS73 said:
Hello. The last 5 days, the name of the income call doesn't appear in my t-rex screen. I made factory reset of the watch and it got fixed . The day after, the problem returned. So I realized that every time I synchronize the watchface it get fixed for one day and the day after the problem returns.
Click to expand...
Click to collapse
Prevent Zeep from being killed on your device and keep BT connection, everything should work
In the spring this year there were no problems at all. But now it's very unreliable.
Yesterday I pulled down the Zepp view a dozen times and finally it synced my last workout... but without GPS data! I know there was GPS data because I can see it on the watch itself.
Today I could not sync my last workout at all. Previously the Activities menu on the watch said there are a few items unsynced, but now it does not have this message. It's as if it was synced but I don't have data in Zepp.
When I pull down the Zepp view, sometimes it shows no errors, sometimes says "Device sync failed". But it shows battery level correctly and also it is able to ping the watch through Find watch function (the watch vibrates). Occasionally Zepp does the AGPS update of the watch, and the update also sometimes takes multiple tries to complete.
What I have tried these days:
restarting Zepp
restarting Bluetooth and location of the phone
restarting Amazfit
restarting the phone
force-closing Zepp
cleaning Zepp cache
unpairing and repairing Amazfit (had to repeat pairing twice - it failed during the last step when preparing the device)
Watch
Amazfit GTS
Firmware version v0.1.2.05
Phone
Nokia 8.1 Android 11
Zepp
7.0.2-play
Now after having written this, I restarted Zepp once more, and suddenly it synced automatically, loaded the stuck workout with all the GPS data and also did AGPS update. But when I do pull down, it again says "Device sync failed".
Why it's so unstable now? Is the watch dying? Is Zepp glitching? Is it some Android update at fault?
I'm having the same issue. Did you ever find a solution?
Exactly the same issue. Same steps were tried also. Have reported this issue through app. No response. Atleast, it is not me alone. Thanks for sharing this issue.
Hi everyone. I found a solution.
Removed all the cache data and also app data in Android app settings for Zepp.
Then uninstalled Zepp completely.
Then reinstalled Zepp from Google Play.
Then reset Amazfit to factory settings.
Then paired Amazfit to Zepp.
Now it seems to be working again without a hitch for two months.
I suspect, the local database was somehow out-of-sync beyond repair and that's what was messing Zepp and it failed when saving data. So, most likely cleaning all the app data was the main thing, and maybe it would work just fine without reinstalling. At first, I was reluctant to clean the app data because I was afraid I would lose all of my workout history, but fortunately, the app was able to reload it from the server. Of course, I lost all the workout data that was on Amazfit itself.