t-rex problem with income calls - Amazfit

Hello. The last 5 days, the name of the income call doesn't appear in my t-rex screen. I made factory reset of the watch and it got fixed . The day after, the problem returned. So I realized that every time I synchronize the watchface it get fixed for one day and the day after the problem returns.

SACS73 said:
Hello. The last 5 days, the name of the income call doesn't appear in my t-rex screen. I made factory reset of the watch and it got fixed . The day after, the problem returned. So I realized that every time I synchronize the watchface it get fixed for one day and the day after the problem returns.
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Prevent Zeep from being killed on your device and keep BT connection, everything should work

Related

Calorie tracking bug since last update

In general I've really liked the latest firmware update for the Gear Fit2, but it has a severe bug in its calorie counting system..
I've sent two feedback reports in Samsung+ and asked for similar experiences in reddit. A lot of people have this same issue where the watch creates a sort of "day 0" at the beginning of your calorie records, and at midnight every day it shifts back a day and leaves "yesterday" blank (ex: Wednesday will be counting, Tuesday is blank, Monday shows Tuesdays calories).
Also if I'm not connected to Samsung Health, at midnight the calories from that day get severely cut until it syncs with the phone. Yesterday I burned 2033 calories but it showed 697 until I resynced with the app.
I've factory reset three times since the update just to see if it would fix it and it always creates the day 0 at midnight. It's only calories, not steps or anything else. Once in the past it did do this with steps but a factory reset fixed it. I've emailed support and told them I factory reset, but they told me to factory reset and/or send in the watch for inspection/repair... And I know it's a software issue and that I'm not under warranty anymore so no thanks.
Any one who's experiencing this please send feedback reports. If you have any insight to the issue or a fix, I'm all ears.
Is a time zone related bug, I don't know why tho. I have the same issue when I set my phone to automatic time zone. If I set the time zone to GMT +00:00 manually, the calories app on the GearFit2 will go back to normal.

Amazfit BIP ignores daylight saving time switching, why?

Hello,
in Germany, last night clocks were adjusted at 3:00am to 2:00am due to dayliht saving. My Android phone switched the time instantly, my Amazfit BIP ignored it, even at 11 am, the time was still faulty, syncing with the Mi Fit app didn't help. The only thing that helped was to unbind and rebind the BIP to the phone
This is really a pitty, I wonder how often at all the BIP does syncronize at all, and why the people developing this piece of software are so ignorant not to implement the most obvious use-cases.
Any tips and hints how the time sync behaviour can be improved? Thanks!
Turn off and then on the Bluetooth. That's all. Works every time. I travel a lot and that's what I do to sync the time when I change timezones.
Sent from my Huawei P9 using Tapatalk Pro
A lot Xiaomi/Amazfit Products (Miband, Bip, Cor etc) has to connect one time to mifit after time change to get the right time again! I use mifit since a few years now and i‘ve never a problem with the time change!
I tried reconnecting bluetooth as well as syncing in the MiFit App, both did not help. Only unpairing and repairing solved the issue Even if these two did work, it is a shame that things like that do not work automatically out of the box...
Hello, i have same issue. Just turn off and on your bip and it solve the problem.
Restart the phone
I had same issue today and restarting the phone connected to my BIP solved the issue instantly. Hope it helps!!
4 years later and my brand new Amazfit Band 7 ignores daylight saving even after a full shutdown. Disappointing indeed because (almost) all my devices, clocks, watches use either DCF or NTP to avoid this issue in the first place.

Amazfit Stratos GPS not usable

Hi All.
I recently got an Amazfit Stratos and I am having a horrible time trying to gps track my outdoor cycle.
I have tried twice, and both times, the GPS just either:
*Intermittently records data
or
*stops recording gps data altogether.
Basic questions?
Urban areas and Woods... same issue
Urban areas are residential.. no high tall building
Weather was good on both occasions
Yes I am waiting for GPS lock
Heart rate and time measurement continue flawlessly (shows data for the entire ride). It's just GPS tracking that is totally weird.
P.S. It's not "drifting" or inaccurate.. it seems to only switch on the gps sporadically... recording "every now and then"...
No errors or issues reported during the activity.
Latest Firmware (Although last nights a new firmware popped up, haven't tried the activity with last night's firmware.)
Both previous activities was on latest firmware at the time. (Yesterday and the day before)
And the REAL issue for me really, is that my wife's Pace records perfectly on the exact same routes where my Stratos just can't get anything usable going...
I have logged "feedback" request with logs using the app, but have not had any response other than, thanks.. we may use your feedback in the future...
From my own conclusions, the gps works.. because when it tracks... the location where it tracks is accurate.. it just doesn't track constantly. See my attached screenshot of my last ride. (Where my wife and her Amazfit pace tracked perfectly)
Any Ideas?
Cant add the image due to post count... How do I add it to this post?
Have you tried factory reset of the watch? Procedure is to unpair it from the app, it will reset itself, start fresh clean and ask for a pairing.
After pairing it will load last 7 days of your work, while all other old data will remain in the app, on your Mi account cloud. What you will have to add separately are only the 3rd party watchfaces, if you have installed them before.
Strongly suggest you try this first, it takes 5 minutes of your time, and you will lose no data.
image
https://ibb.co/rcJXcyx
Thanks Nidza. I will surely try this. I have not yet as the watch is brand new. Upon receiving it It upgraded firmware 3 times from out of the box, and then I started using it.
I will give it a try, surely cant hurt.
Well what do you know. That factory reset seems to have done the trick!
Thanks!
Some points worth noting:
from the factory settings, a few watch settings did not pull through from the sync back to the app after factory reset.
Time format: My previous time format was 24h (Doubt that makes a difference)
Auto Sync: After factory reset, auto sync is off (I had it "on" before). Can't say if this actually causes any bugs to pop up? Maybe the watch tried to sync which interfered with gps functions? I used it yesterday with auto sync off and it worked well. I will investigate if auto sync on causes the GPS issue again.
Thanks again.
Hi guys, is it normal, that my Stratos's Gps show me the speed to much delayed. I checked it with my car, and the gps gets to the same speed as my phone's one, but maybe 10 seconds later. By skiing it can mean worse maximum speed measurement. It is like that with all the Amazefit Startos watches or I have a wrong one? Thanks for the answers!
It's not the same sampling frequency for a car as it is for a walking man. Watch gps do not need to detect non-human speeds, so there is a lower sampling. (Slower).
Same issue again FW version 4.2.8.0:
stops recording gps data altogether after a few minutes.
I've reset and unpaired the clock twice but the issue remains.
Any advice?

amazfit stratos finish point problem

Hello, I have a problem with my stratos and I would like to know if anybody else has this problem or how to fix it.
When I finish my run and then sync with phone and open the app to check my run the finish flag on the map is not on the proper spot but 2-3km sooner.
For example, I run about 15 km but on 12th km, it sets finish flag but it continues to count distance, pace and so on further. In the app, it shows proper distance and everything seems ok but when I look on the map finish flag is on 12th km.
It seems like no issue at all but after uploading on Strava it cuts off everything after the finish flag, so it shows only those 12kms and nothing else. And this bothers me because I use Strava as my primary app to analyze my runs. Interesting is that no matter how long I run it always cuts off more or less the same distance around 2-3 km before the real finish.
I appreciate any help.
Go to Settings on wacth -> Activity reminders, set both to ON, save, then set both to OFF again (you must reset them).
If watch is running firmware > 2.3.7.0 then there is a bug when GPS signal is lost that didn't happen in the past. You may want to factory reset but do NOT restore old data to watch to reset all data, do the above again (also reset Activity reminders), make sure you get a strong GPS-fix before starting to record any activity. And to get better HR data, enable continuous HR for at least 24h and use the watch while you sleep to record resting rate.
lfom said:
Go to Settings on wacth -> Activity reminders, set both to ON, save, then set both to OFF again (you must reset them).
If watch is running firmware > 2.3.7.0 then there is a bug when GPS signal is lost that didn't happen in the past. You may want to factory reset but do NOT restore old data to watch to reset all data, do the above again (also reset Activity reminders), make sure you get a strong GPS-fix before starting to record any activity. And to get better HR data, enable continuous HR for at least 24h and use the watch while you sleep to record resting rate.
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Thanks for the reply.
I tried reset activity reminders but it did happen again. The watches are running on 2.3.9.0 and this problem first time occurred on 7th January. Is it possible that some update came out around that date?
About the GPS when I get a green screen which indicated good GPS lock and I start the activity it shows always altitude like -20000m and it takes some time until altitude becomes accurate but I always wait on the same spot till it's ok. Could that be a problem? Should I wait to start tracking even though GPS is ready?
After factory reset can I upgrade the watches to the current version or I should stay on some older one?
Reseting data will only erase the activity data stored on watch, it won't affect firmware. I'd suggest that you do the procedure above, and also turn off the watch for about 15s to reset sensors. And find start to record the activity as soon as you get a green GO, wait a few seconds for a stronger GPS fix.
Hello, I have the same exact problem on Amazfit Pace. It happens on Cycling and Walk and always cut the last 1-2 km of the track before the arrive regardless of the length of the ride.
I would try the suggested solutions but I can't find Activity reminders on Pace.
Archenan said:
Hello, I have the same exact problem on Amazfit Pace. It happens on Cycling and Walk and always cut the last 1-2 km of the track before the arrive regardless of the length of the ride.
I would try the suggested solutions but I can't find Activity reminders on Pace.
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On the Stratos Activity Reminders are found under Settings > General. Not sure if it will be the same on the Pace.
raubbbyy said:
Hello, I have a problem with my stratos and I would like to know if anybody else has this problem or how to fix it.
When I finish my run and then sync with phone and open the app to check my run the finish flag on the map is not on the proper spot but 2-3km sooner.
For example, I run about 15 km but on 12th km, it sets finish flag but it continues to count distance, pace and so on further. In the app, it shows proper distance and everything seems ok but when I look on the map finish flag is on 12th km.
It seems like no issue at all but after uploading on Strava it cuts off everything after the finish flag, so it shows only those 12kms and nothing else. And this bothers me because I use Strava as my primary app to analyze my runs. Interesting is that no matter how long I run it always cuts off more or less the same distance around 2-3 km before the real finish.
I appreciate any help.
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Click to collapse
Amazfit ended up replacing my watch for this issue. None of the fixes they suggested worked. If they are hesitant to replace the watch, remind them of the Satisfaction Guarantee slip included in the package when you purchased the watch.
I have the same problem on my Amazfit pace... So annoying!
Has anyone found a fix?
d0d091 said:
I have the same problem on my Amazfit pace... So annoying!
Has anyone found a fix?
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Hello, I have the same kind of problem.
My watch : Amazfit Pace 2.8.5.0
It happens only when the run is more than 15km
The finish flag is about 1.5 km to short.
The total distance is ok on Zepp App but it is not good in Strava.
1
Does anyone has a fix?
did you ever tryed a climb and see what the altitude map shows you?
I think my issue (https://forum.xda-developers.com/t/...os-3-2020-12-03.4033223/page-25#post-84231665) is because of that...
butcher33 said:
did you ever tryed a climb and see what the altitude map shows you?
I think my issue (https://forum.xda-developers.com/t/...os-3-2020-12-03.4033223/page-25#post-84231665) is because of that...
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Hi.
First sorry for my english.
I have same issue. Zepp is the problem. GPX data from watch is ok. When it is updated to Zepp, data is ok.
But when you download the .gpx from Zepp (like Strava should), the latest data is missing in the .gpx
I opened a ticket at Amazfit but for them everything is fine.
In the screenshot below, we see on the left my watch's .gpx on the left and Zepp's .gpx on the right. There are 30 seconds of data missing.

Stratos 3 - Problem synchronising old datas

Hello all,
I usually synchronise every day or 2 days but i did not did it in the last past month. I can see the sleep and steps datas are uin the watch BUT they will not appear in Zepp after a synchronisation.
I tried :
- Sncchronisation with Zepp, déactivated the Startos 3 for an other watch, came back to Stratos 3 ... no effect
- Synchronisation with the watch wifi directly... pretty slow, take like 5 mins... => still nothing visible for the last week, month... empty sleep/steps.
Do someone already had this problem .. and .. how did you solved it ?
Thanks
same problem.. i am seeing other threads with the same problem. Post Nov 28, 2022 my data is also not showing up in Zepp. I have tried all the steps mentioned of hard reset, unpair, reinstall app... everything possible. Just does not sync.... raised support ticket with zepp - no response.

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