In general I've really liked the latest firmware update for the Gear Fit2, but it has a severe bug in its calorie counting system..
I've sent two feedback reports in Samsung+ and asked for similar experiences in reddit. A lot of people have this same issue where the watch creates a sort of "day 0" at the beginning of your calorie records, and at midnight every day it shifts back a day and leaves "yesterday" blank (ex: Wednesday will be counting, Tuesday is blank, Monday shows Tuesdays calories).
Also if I'm not connected to Samsung Health, at midnight the calories from that day get severely cut until it syncs with the phone. Yesterday I burned 2033 calories but it showed 697 until I resynced with the app.
I've factory reset three times since the update just to see if it would fix it and it always creates the day 0 at midnight. It's only calories, not steps or anything else. Once in the past it did do this with steps but a factory reset fixed it. I've emailed support and told them I factory reset, but they told me to factory reset and/or send in the watch for inspection/repair... And I know it's a software issue and that I'm not under warranty anymore so no thanks.
Any one who's experiencing this please send feedback reports. If you have any insight to the issue or a fix, I'm all ears.
Is a time zone related bug, I don't know why tho. I have the same issue when I set my phone to automatic time zone. If I set the time zone to GMT +00:00 manually, the calories app on the GearFit2 will go back to normal.
Related
Every once in awhile I will create an appointment for a specific time on a specific date. Then, later on I will notice that the start and end times are shifted ahead exactly one hour. For instance, an appointment from 1:00p - 2:00p is shifted to 2:00p to 3:00p.
I am using WM2003, the latest and greatest T-Mobile ROM.
Has anyone seen this issue or have any suggestions on what might be causing this?
Thanks!
-Jason-
Mate, are you sure that this is not related to either day light saving or a different time zone setting?
Yes, I'm sure. Both the PocketPC and my desktop computer are set for the same time zone, and both are set to use Daylight Saving Time.
The problem happens randomly to different appointments. Today I had an appointment set to go from 12 noon to 8pm. For the last week, it showed up correctly on my calendar.
Today it was correct until I happened to notice at about 5pm that the appointment had shifted to 1pm to 9pm.
Another appointment I have for a few weeks from now moved from 9am to 10am.
Very weird.
I have exactly the same problem. I noticed it happens more frequently arond the period of DST change. Very weird and annoying. If anyone could help, this would be great. Thanks
hi!
i cant talk about heart rates or sport related issues, i havent got the time to use the watch in work outs yet (if i ever get the time).
main reason i got mine was due to having access to messages and alerts without the need to reach the phone (and it aint that good, i can only read last message from apps).
mine was chinese, then flashed the stratOS rom and, now, international rom.
since i got the international rom, and updated to last version, ive noticed a few things, most of them, lagging.
- taps on the watch screen are now less responsive, needing a certain level of pressure (but it may be some impression due to lagging, see bellow);
- some icons dont react right away when tapped. some dont react at all (you can see the icon visual feedback but the watch dont perform the command);
- phone-to-watch distance reminder now lags to the point of going away from the phone and coming back and, then, receiving the warning im far away from the phone;
- phone-to-watch distance reminder now alert im far away from the phone when im not (i suspect the blutooth strength has been reduced, im receiving this alert a lot when the phone is on my backpack, on my back).
anyone else experiencing these? or any other issue?
ill use this chance to inform: if youre getting the health center being unable to sync problem (forgot the proper warning words), this helps:
it probably started happening after you rebooted the watch and already have a profile set on the amazfit app. watch format for weight, height and distances are probably back to default and now differ from the ones you changed in your profile.
go back to your profile and also on your watch and recheck all the formats. when theyre the same, phone and watch should be able to sync health data again.
Note that the F° displayed on the watch comes from the weather app on the amazfit app. go there to change F° to C° on your watch.
Hi All.
I recently got an Amazfit Stratos and I am having a horrible time trying to gps track my outdoor cycle.
I have tried twice, and both times, the GPS just either:
*Intermittently records data
or
*stops recording gps data altogether.
Basic questions?
Urban areas and Woods... same issue
Urban areas are residential.. no high tall building
Weather was good on both occasions
Yes I am waiting for GPS lock
Heart rate and time measurement continue flawlessly (shows data for the entire ride). It's just GPS tracking that is totally weird.
P.S. It's not "drifting" or inaccurate.. it seems to only switch on the gps sporadically... recording "every now and then"...
No errors or issues reported during the activity.
Latest Firmware (Although last nights a new firmware popped up, haven't tried the activity with last night's firmware.)
Both previous activities was on latest firmware at the time. (Yesterday and the day before)
And the REAL issue for me really, is that my wife's Pace records perfectly on the exact same routes where my Stratos just can't get anything usable going...
I have logged "feedback" request with logs using the app, but have not had any response other than, thanks.. we may use your feedback in the future...
From my own conclusions, the gps works.. because when it tracks... the location where it tracks is accurate.. it just doesn't track constantly. See my attached screenshot of my last ride. (Where my wife and her Amazfit pace tracked perfectly)
Any Ideas?
Cant add the image due to post count... How do I add it to this post?
Have you tried factory reset of the watch? Procedure is to unpair it from the app, it will reset itself, start fresh clean and ask for a pairing.
After pairing it will load last 7 days of your work, while all other old data will remain in the app, on your Mi account cloud. What you will have to add separately are only the 3rd party watchfaces, if you have installed them before.
Strongly suggest you try this first, it takes 5 minutes of your time, and you will lose no data.
image
https://ibb.co/rcJXcyx
Thanks Nidza. I will surely try this. I have not yet as the watch is brand new. Upon receiving it It upgraded firmware 3 times from out of the box, and then I started using it.
I will give it a try, surely cant hurt.
Well what do you know. That factory reset seems to have done the trick!
Thanks!
Some points worth noting:
from the factory settings, a few watch settings did not pull through from the sync back to the app after factory reset.
Time format: My previous time format was 24h (Doubt that makes a difference)
Auto Sync: After factory reset, auto sync is off (I had it "on" before). Can't say if this actually causes any bugs to pop up? Maybe the watch tried to sync which interfered with gps functions? I used it yesterday with auto sync off and it worked well. I will investigate if auto sync on causes the GPS issue again.
Thanks again.
Hi guys, is it normal, that my Stratos's Gps show me the speed to much delayed. I checked it with my car, and the gps gets to the same speed as my phone's one, but maybe 10 seconds later. By skiing it can mean worse maximum speed measurement. It is like that with all the Amazefit Startos watches or I have a wrong one? Thanks for the answers!
It's not the same sampling frequency for a car as it is for a walking man. Watch gps do not need to detect non-human speeds, so there is a lower sampling. (Slower).
Same issue again FW version 4.2.8.0:
stops recording gps data altogether after a few minutes.
I've reset and unpaired the clock twice but the issue remains.
Any advice?
Hello, I have a problem with my stratos and I would like to know if anybody else has this problem or how to fix it.
When I finish my run and then sync with phone and open the app to check my run the finish flag on the map is not on the proper spot but 2-3km sooner.
For example, I run about 15 km but on 12th km, it sets finish flag but it continues to count distance, pace and so on further. In the app, it shows proper distance and everything seems ok but when I look on the map finish flag is on 12th km.
It seems like no issue at all but after uploading on Strava it cuts off everything after the finish flag, so it shows only those 12kms and nothing else. And this bothers me because I use Strava as my primary app to analyze my runs. Interesting is that no matter how long I run it always cuts off more or less the same distance around 2-3 km before the real finish.
I appreciate any help.
Go to Settings on wacth -> Activity reminders, set both to ON, save, then set both to OFF again (you must reset them).
If watch is running firmware > 2.3.7.0 then there is a bug when GPS signal is lost that didn't happen in the past. You may want to factory reset but do NOT restore old data to watch to reset all data, do the above again (also reset Activity reminders), make sure you get a strong GPS-fix before starting to record any activity. And to get better HR data, enable continuous HR for at least 24h and use the watch while you sleep to record resting rate.
lfom said:
Go to Settings on wacth -> Activity reminders, set both to ON, save, then set both to OFF again (you must reset them).
If watch is running firmware > 2.3.7.0 then there is a bug when GPS signal is lost that didn't happen in the past. You may want to factory reset but do NOT restore old data to watch to reset all data, do the above again (also reset Activity reminders), make sure you get a strong GPS-fix before starting to record any activity. And to get better HR data, enable continuous HR for at least 24h and use the watch while you sleep to record resting rate.
Click to expand...
Click to collapse
Thanks for the reply.
I tried reset activity reminders but it did happen again. The watches are running on 2.3.9.0 and this problem first time occurred on 7th January. Is it possible that some update came out around that date?
About the GPS when I get a green screen which indicated good GPS lock and I start the activity it shows always altitude like -20000m and it takes some time until altitude becomes accurate but I always wait on the same spot till it's ok. Could that be a problem? Should I wait to start tracking even though GPS is ready?
After factory reset can I upgrade the watches to the current version or I should stay on some older one?
Reseting data will only erase the activity data stored on watch, it won't affect firmware. I'd suggest that you do the procedure above, and also turn off the watch for about 15s to reset sensors. And find start to record the activity as soon as you get a green GO, wait a few seconds for a stronger GPS fix.
Hello, I have the same exact problem on Amazfit Pace. It happens on Cycling and Walk and always cut the last 1-2 km of the track before the arrive regardless of the length of the ride.
I would try the suggested solutions but I can't find Activity reminders on Pace.
Archenan said:
Hello, I have the same exact problem on Amazfit Pace. It happens on Cycling and Walk and always cut the last 1-2 km of the track before the arrive regardless of the length of the ride.
I would try the suggested solutions but I can't find Activity reminders on Pace.
Click to expand...
Click to collapse
On the Stratos Activity Reminders are found under Settings > General. Not sure if it will be the same on the Pace.
raubbbyy said:
Hello, I have a problem with my stratos and I would like to know if anybody else has this problem or how to fix it.
When I finish my run and then sync with phone and open the app to check my run the finish flag on the map is not on the proper spot but 2-3km sooner.
For example, I run about 15 km but on 12th km, it sets finish flag but it continues to count distance, pace and so on further. In the app, it shows proper distance and everything seems ok but when I look on the map finish flag is on 12th km.
It seems like no issue at all but after uploading on Strava it cuts off everything after the finish flag, so it shows only those 12kms and nothing else. And this bothers me because I use Strava as my primary app to analyze my runs. Interesting is that no matter how long I run it always cuts off more or less the same distance around 2-3 km before the real finish.
I appreciate any help.
Click to expand...
Click to collapse
Amazfit ended up replacing my watch for this issue. None of the fixes they suggested worked. If they are hesitant to replace the watch, remind them of the Satisfaction Guarantee slip included in the package when you purchased the watch.
I have the same problem on my Amazfit pace... So annoying!
Has anyone found a fix?
d0d091 said:
I have the same problem on my Amazfit pace... So annoying!
Has anyone found a fix?
Click to expand...
Click to collapse
Hello, I have the same kind of problem.
My watch : Amazfit Pace 2.8.5.0
It happens only when the run is more than 15km
The finish flag is about 1.5 km to short.
The total distance is ok on Zepp App but it is not good in Strava.
1
Does anyone has a fix?
did you ever tryed a climb and see what the altitude map shows you?
I think my issue (https://forum.xda-developers.com/t/...os-3-2020-12-03.4033223/page-25#post-84231665) is because of that...
butcher33 said:
did you ever tryed a climb and see what the altitude map shows you?
I think my issue (https://forum.xda-developers.com/t/...os-3-2020-12-03.4033223/page-25#post-84231665) is because of that...
Click to expand...
Click to collapse
Hi.
First sorry for my english.
I have same issue. Zepp is the problem. GPX data from watch is ok. When it is updated to Zepp, data is ok.
But when you download the .gpx from Zepp (like Strava should), the latest data is missing in the .gpx
I opened a ticket at Amazfit but for them everything is fine.
In the screenshot below, we see on the left my watch's .gpx on the left and Zepp's .gpx on the right. There are 30 seconds of data missing.
Hello. The last 5 days, the name of the income call doesn't appear in my t-rex screen. I made factory reset of the watch and it got fixed . The day after, the problem returned. So I realized that every time I synchronize the watchface it get fixed for one day and the day after the problem returns.
SACS73 said:
Hello. The last 5 days, the name of the income call doesn't appear in my t-rex screen. I made factory reset of the watch and it got fixed . The day after, the problem returned. So I realized that every time I synchronize the watchface it get fixed for one day and the day after the problem returns.
Click to expand...
Click to collapse
Prevent Zeep from being killed on your device and keep BT connection, everything should work