Reports of "a dent" in the display glass are circulating, of the display not being level.
Reports of displays cracking after minor drops and impacts are as well.
The elephant in the room...
This is a defect that could effect the survivability of the glass. Glass* is subject to some of the laws of hydrodynamics. This deformity causes new stress points. It may not crack there but in another area of the display, hydrodynamics. Of course if it breaks Samsung will say it's your fault for dropping it.
I'm calling it.
DON'T SAY YOU WEREN'T WARNED
*glass is a peculiar substance with some bizarre properties.
Sounds like an overreaction and scaremongering to me.
alltaken123 said:
Sounds like an overreaction and scaremongering to me.
Click to expand...
Click to collapse
Exactly what it is. Happens with every new device release. Always a nothingburger. The "defect" doesn't even have anything to do with the glass but the screen underneath the glass. There's pretty much 0% chance the flexible screen will be strong enough to crack the glass. I mean come on now.
If it was nothing you wouldn't be able to see it.
If it causes stress points in the glass it is an issue. That would explain why reports of easily cracking displays are surfacing. Even if that's not the case than there's irregularities in the lamiminations and they may not be stable.
Remember the Fold's cracking and delamination?
How Samsung handle that? All those glowing reviews...
blackhawk said:
If it was nothing you wouldn't be able to see it.
If it causes stress points in the glass it is an issue. That would explain why reports of easily cracking displays are surfacing. Even if that's not the case than there's irregularities in the lamiminations and they may not be stable.
Remember the Fold's cracking and delamination?
How Samsung handle that? All those glowing reviews...
Click to expand...
Click to collapse
You're talking about something you haven't physically seen in person. It's not in the glass, it's behind the glass. My glass is flawless. I never would have even noticed if it wasn't pointed out.
blackhawk said:
Reports of "a dent" in the display glass are circulating, of the display not being level.
Reports of displays cracking after minor drops and impacts are as well.
The elephant in the room...
This is a defect that could effect the survivability of the glass. Glass* is subject to some of the laws of hydrodynamics. This deformity causes new stress points. It may not crack there but in another area of the display, hydrodynamics. Of course if it breaks Samsung will say it's your fault for dropping it.
I'm calling it.
DON'T SAY YOU WEREN'T WARNED
*glass is a peculiar substance with some bizarre properties.
Click to expand...
Click to collapse
I'been follow your posts for years scamming every new device released to convince everyone specially yourself that yor Note 10 + is a beast and every device after is just a waste of money , please dont post something without evidence and you personally haven't tried anything other than Note 10 + , se it yourself & Judge
And NO IT DOESN'T AFFECT THE RIGIDITY OF GLASS , IT IS IN THE FLEXIBLE SCREEN UNDERNEATH
I mean he's not wrong. Pretty sure 99% of people that have upgraded don't ''need'' it.
Now, people don't like to hear the truth, but any snapdragon 800 and over would do 99% of everyday task. Performance incrementation is only a few % every year since 5-6 years now. Forget about those 20% huge bumps
The last huge bump in tech was probably intel 11thgen to 12th gen.
Knowing tech is top 1 of social/environmental issue, we should think twice.
I don't mean to use your galaxy S2 here, I mean the s21 is almost identical to s22 and s23 is a very small evolution from s22. So ''upgrading'' from a s21 to s23 if you're not a reviewed, rep, superuser, yeah, even if you're fckin rich it make no sens.
But if it's your own satisfaction, feel free, this is indeed a very impressive device, expensive and back to the topic, at the price point , I would nt deal with return and chitchat either.
alltaken123 said:
Sounds like an overreaction and scaremongering to me.
Click to expand...
Click to collapse
for sure, after bent gate, manufacturer do intensive drop test before the final product.
does not mean on batch is bad, but mostlikely improbable
Looks like someone doesn't like samsung and is going to make a multiple topics about how bad this phone is.
Meh.....
blackhawk said:
Reports of "a dent" in the display glass are circulating, of the display not being level.
Reports of displays cracking after minor drops and impacts are as well.
The elephant in the room...
This is a defect that could effect the survivability of the glass. Glass* is subject to some of the laws of hydrodynamics. This deformity causes new stress points. It may not crack there but in another area of the display, hydrodynamics. Of course if it breaks Samsung will say it's your fault for dropping it.
I'm calling it.
DON'T SAY YOU WEREN'T WARNED
*glass is a peculiar substance with some bizarre properties.
Click to expand...
Click to collapse
And this why you get Care+. $29 for a screen replacement.
Whatever
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Click to expand...
Click to collapse
Thread locked.
Related
After reading all the negative posts made by a tiny few people, I registered just to set the record straight.
Prime is the best tablet out there, period. It can be tablet or laptop, has quad core power and so thin and light. You need to spend time with it to know how awesome it is. A very vocal minority of annoying people posting useless complaints and a lot of them are ignorant. Check out the polls and you will see majority of forum is totally in love with this.
Uneducated people using HC think this tablet should not stutter at all navigating UI. Guess what? HC is not optimized for quad core. ICS will be out soon and will fix this. This is first release people! Also firmware is coming down often from Asus to help. Also factory resetting easilly returns the Prime to responsiveness when needed. Asus deserves props for launching most powerful tablet at excellent price. This baby is 10 times better than iPad.
Browser is great too, but if its too sluggish for you just get Opera! We have choices people. Stock browser just gives you a taste of what is out there.
People complaining about GPS have started 3 threads on it. Is that really necessary? I come to XDA to find out new tricks and hacks for my TFP, not to read pages of complaints made by select few people. For majority of us GPS is not an issue. Google maps shows my position just fine. Anyone wanting 10" GPS for driving around should go get a real GPS. This is a TABLET. Even Asus Sweeden says GPS is just extra feature, not even a primary sensor. You should be happy it has EXTRA FEATURE, not complain about it! Truth is most people don't care about GPS anyway.
As for loose LCD screen, again first release. You knew there will be some minor issues so why complain about minor things. I am almost finished with my "Superglue Mod" which completely and easilly fixes this issue. I will post instructions after I figure out how to remove glue fingerprints from under screen.
Light bleed can only be seen in dark room, or during startup, but I believe my superglue mod will also fix screen bleed. Just have to figure out how to do it without glue fingerprints. For now I am recommend people just leave it alone and give factory glue more time to set. Also firmware may fix this.
Some peoples have said screen is too yellow. Its actually just color temperature they choose and is a design feature, and good personal preferance. Many people wear yellow glasses for driving or shooting to ENHANCE what they see. I for one am glad for some very slight yellow tint, because now display is enhanced.
WiFi is more than acceptable. Although not as good as my phone's but soon I expect other modders to come out with case hack which will make WiFi perfect. Might even help GPS.
Battery life is the best also.
Dead GPS isn't a useless complaint, but indeed a very valid one imho.
Not to mention it didnt start out as an "extra" feature, but was later made out to be, just to cover their asses.
And I don't know what polls you've been looking at, but the ones Ive seen were showing that the majority was less then satisfied.
And if you deem it acceptable for the first batch to pretty much fall apart, you are an idiot.
There is no excuse for piss poor QC, especially for devices of this price caliber.
You're already super gluing your screen, hope the 500 bucks was worth it?
Firmware doesnt fix hardware problems like screen bleeding either.
I agree, this is a great tablet. Some people wouldn't know what to do with themselves if they couldn't complain.
I have had no problems and the screen and battery exceed my expectations. Glad I bought it.
Sent from my Transformer Prime TF201 using xda premium
Kobald said:
Prime is the best tablet out there, period. It can be tablet or laptop, has quad core power and so thin and light. You need to spend time with it to know how awesome it is. A very vocal minority of annoying people posting useless complaints and a lot of them are ignorant.
Click to expand...
Click to collapse
I think it's beneficial all that complaining - it's pushing ASUS to develop a GPS solution.
That's pressure that helps us all.
I think it could be done more sophisticatedly however - seems like a lot of pouting going on.
However, it's a minor issue and I agree with you 100% -
Awesome battery life!!
This is right on the money! Thanks for those comments....Now I just can't wait to get mine.
It's just very sad that as consumers we have to anticipate the minor errors for initial production units. You would assume the QC for these companies would identify issues, but I think there is so much demand on a product that the company would rather release a few under par units to be returned later than delay the release. Either way, my philosophy has always been that I don't "NEED" the product right away, so sit back and wait until I'm comfortable spending the money on that product and peruse and reviews so I know what to expect. Sometimes I even decided I didn't want the product after the reviews.
I'm glad to see your positive and realistic comments. I'm right on track with your post.
Kobald said:
After reading all the negative posts made by a tiny few people, I registered just to set the record straight.
Prime is the best tablet out there, period. It can be tablet or laptop, has quad core power and so thin and light. You need to spend time with it to know how awesome it is. A very vocal minority of annoying people posting useless complaints and a lot of them are ignorant. Check out the polls and you will see majority of forum is totally in love with this.
Uneducated people using HC think this tablet should not stutter at all navigating UI. Guess what? HC is not optimized for quad core. ICS will be out soon and will fix this. This is first release people! Also firmware is coming down often from Asus to help. Also factory resetting easilly returns the Prime to responsiveness when needed. Asus deserves props for launching most powerful tablet at excellent price. This baby is 10 times better than iPad.
Browser is great too, but if its too sluggish for you just get Opera! We have choices people. Stock browser just gives you a taste of what is out there.
People complaining about GPS have started 3 threads on it. Is that really necessary? I come to XDA to find out new tricks and hacks for my TFP, not to read pages of complaints made by select few people. For majority of us GPS is not an issue. Google maps shows my position just fine. Anyone wanting 10" GPS for driving around should go get a real GPS. This is a TABLET. Even Asus Sweeden says GPS is just extra feature, not even a primary sensor. You should be happy it has EXTRA FEATURE, not complain about it! Truth is most people don't care about GPS anyway.
As for loose LCD screen, again first release. You knew there will be some minor issues so why complain about minor things. I am almost finished with my "Superglue Mod" which completely and easilly fixes this issue. I will post instructions after I figure out how to remove glue fingerprints from under screen.
Light bleed can only be seen in dark room, or during startup, but I believe my superglue mod will also fix screen bleed. Just have to figure out how to do it without glue fingerprints. For now I am recommend people just leave it alone and give factory glue more time to set. Also firmware may fix this.
Some peoples have said screen is too yellow. Its actually just color temperature they choose and is a design feature, and good personal preferance. Many people wear yellow glasses for driving or shooting to ENHANCE what they see. I for one am glad for some very slight yellow tint, because now display is enhanced.
WiFi is more than acceptable. Although not as good as my phone's but soon I expect other modders to come out with case hack which will make WiFi perfect. Might even help GPS.
Battery life is the best also.
Click to expand...
Click to collapse
You had me inspired...right up until the super glue finger prints. Yike! What where you thinking?
If Asus can revise the hardware in order to fix GPS and strengthen Wifi to be comparable to other tablets, and can improve their QC, and ICS lives up to what people expect of it, then I will deem the Transformer Prime the best current tablet. So a Transformer Prime with fixed GPS, improved Wifi, no QC issues, and ICS is what I would call the best current tablet. It needs this confluence of improvements to be deemed "best". But I would not call it the best in its current state.
As to the OP, that is probably one of the most idiotic posts I have seen in this forum so far.
Kobald said:
After reading all the negative posts made by a tiny few people, I registered just to set the record straight.
Prime is the best tablet out there, period. It can be tablet or laptop, has quad core power and so thin and light. You need to spend time with it to know how awesome it is. A very vocal minority of annoying people posting useless complaints and a lot of them are ignorant. Check out the polls and you will see majority of forum is totally in love with this.
Uneducated people using HC think this tablet should not stutter at all navigating UI. Guess what? HC is not optimized for quad core. ICS will be out soon and will fix this. This is first release people! Also firmware is coming down often from Asus to help. Also factory resetting easilly returns the Prime to responsiveness when needed. Asus deserves props for launching most powerful tablet at excellent price. This baby is 10 times better than iPad.
Browser is great too, but if its too sluggish for you just get Opera! We have choices people. Stock browser just gives you a taste of what is out there.
People complaining about GPS have started 3 threads on it. Is that really necessary? I come to XDA to find out new tricks and hacks for my TFP, not to read pages of complaints made by select few people. For majority of us GPS is not an issue. Google maps shows my position just fine. Anyone wanting 10" GPS for driving around should go get a real GPS. This is a TABLET. Even Asus Sweeden says GPS is just extra feature, not even a primary sensor. You should be happy it has EXTRA FEATURE, not complain about it! Truth is most people don't care about GPS anyway.
As for loose LCD screen, again first release. You knew there will be some minor issues so why complain about minor things. I am almost finished with my "Superglue Mod" which completely and easilly fixes this issue. I will post instructions after I figure out how to remove glue fingerprints from under screen.
Light bleed can only be seen in dark room, or during startup, but I believe my superglue mod will also fix screen bleed. Just have to figure out how to do it without glue fingerprints. For now I am recommend people just leave it alone and give factory glue more time to set. Also firmware may fix this.
Some peoples have said screen is too yellow. Its actually just color temperature they choose and is a design feature, and good personal preferance. Many people wear yellow glasses for driving or shooting to ENHANCE what they see. I for one am glad for some very slight yellow tint, because now display is enhanced.
WiFi is more than acceptable. Although not as good as my phone's but soon I expect other modders to come out with case hack which will make WiFi perfect. Might even help GPS.
Battery life is the best also.
Click to expand...
Click to collapse
that's what I've been saying but seems obvious. alot of the negative complainers aren't getting the point. they wouldn't know a good thing if it hit them in the face.
robomo said:
I think it's beneficial all that complaining - it's pushing ASUS to develop a GPS solution.
That's pressure that helps us all.
I think it could be done more sophisticatedly however - seems like a lot of pouting going on.
However, it's a minor issue and I agree with you 100% -
Awesome battery life!!
Click to expand...
Click to collapse
I agree with you also. nothing wrong with voicing complaints and dislikes with the device. but do so in a more proper and constructive manner. pouting and telling people not to get the device because they had a bad experience isn't helping anyone. I think the biggest GPS thread is the only one trying to help figure out a solution. all others are just rants and overly exaggerated.
redlin'r said:
This is right on the money! Thanks for those comments....Now I just can't wait to get mine.
It's just very sad that as consumers we have to anticipate the minor errors for initial production units. You would assume the QC for these companies would identify issues, but I think there is so much demand on a product that the company would rather release a few under par units to be returned later than delay the release. Either way, my philosophy has always been that I don't "NEED" the product right away, so sit back and wait until I'm comfortable spending the money on that product and peruse and reviews so I know what to expect. Sometimes I even decided I didn't want the product after the reviews.
I'm glad to see your positive and realistic comments. I'm right on track with your post.
Click to expand...
Click to collapse
we need more posts and threads like these to overshadow the ones trying to make it seem like all primes are broken or faulty. some people here believe if your device is working properly, you must be lying, or don't know any better, or ignoring the issues, or even not running the trouble shooting tests correctly. those people that assume that have no clue and try to impose and influence their negative way of thinking on other members and new people coming on to the scene. very glad that more n more people realizing the real truth.
Like I said before, if I wouldn't listened to all the negative comments and let it influence me, I would've never got this tablet. Since 12/22, I've been note than satisfied with it and easily exceeded all my expectations. only slight issue is GPS. which I'm not pressed about anyways. that's why I never bothered to give it a real test yet. once the time comes, I will.
Always happy to hear when more n more people happy with device. It is truly the best out right now and I think some people hate that that's Fact
Kobald said:
Uneducated people using HC think this tablet should not stutter at all navigating UI. Guess what? HC is not optimized for quad core. ICS will be out soon and will fix this.
Click to expand...
Click to collapse
Can you educate me and link to a source for your claim that ICS will somehow be more optimized for quad core processors and will reduce stuttering?
Thanks.
mongocain said:
You had me inspired...right up until the super glue finger prints. Yike! What where you thinking?
Click to expand...
Click to collapse
the super glue part does have me scratching head also..lol. I would've sent it in n let Asus send me another one or fix it. that's a lil extreme though, super glue.
Kobald said:
After reading all the negative posts made by a tiny few people, I registered just to set the record straight.
As for loose LCD screen, again first release. You knew there will be some minor issues so why complain about minor things. I am almost finished with my "Superglue Mod" which completely and easilly fixes this issue. I will post instructions after I figure out how to remove glue fingerprints from under screen.
Click to expand...
Click to collapse
As a punter who has the prime on pre-order at two separate retailers in good old blighty, and who is looking forwards to delivery and appreciate the positive comments that you have made; I do wonder about the "superglue mod" as to be honest I will be returning mine for a new model if Asus bundle some superglue with mine!
When I have paid £500 for my toy I am afraid I do want it to be stuck together before I get it (I can remember how messy I was with airfix models 40 years ago ) and teh thought of a screen with superglued fingerprints on the inside of the screen makes me want to scream and also wonder what you have done for your warranty!!
Let's hope you have no major future problems with the little beast.
Andy
Kobald said:
Prime is the best tablet out there, period.
- Also factory resetting easilly returns the Prime to responsiveness when needed.
- Even Asus Sweeden says GPS is just extra feature, not even a primary sensor. You should be happy it has EXTRA FEATURE
- As for loose LCD screen, again first release.
- Light bleed can only be seen in dark room, or during startup, but I believe my superglue mod will also fix screen bleed.
- Many people wear yellow glasses for driving or shooting to ENHANCE what they see. I for one am glad for some very slight yellow tint, because now display is enhanced.
- WiFi is more than acceptable. Although not as good as my phone's
Click to expand...
Click to collapse
So if the Acer and Lenovo have these issues when they first come out, are you going to cut them the same amount of slack you're cutting Asus? Because what you're basically saying is that any initial issues don't count on new devices and when judging what's "best" people should ignore its faults and view it based on what it "can" be not what it "is."
Sorry, couldn't help myself. Saying "best ever" in your thread title and then spending 1/2 of your post talking about issues and attacking people that have them just seems paradoxical.
best tablet so far? yes
good enough for me to buy? not with a locked bootloader.
If Asus doesn't unlock it I won't get one, and I'll check out what other companies are showing off at CES.
I am having real problem to remove superglue thumbprint and dont think I will release that mod. Too much potential for mistake plus screen is now lose again. Think I am try to return it for replacement.
Kobald said:
I am having real problem to remove superglue thumbprint and dont think I will release that mod. Too much potential for mistake plus screen is now lose again. Think I am try to return it for replacement.
Click to expand...
Click to collapse
Somuch for being highly educated, hmm?
Sokonomi said:
Somuch for being highly educated, hmm?
Click to expand...
Click to collapse
I'd like to see the explantion to the store associate for the super glue fingerprint when he returns it.
Its not very bad, I doubt they will notice.
Dude, I want to love this tablet as much as you do, but you sound like an uneducated fan boy in denial.
Sent from my Transformer Prime TF201 using Tapatalk
Kobald said:
Its not very bad, I doubt they will notice.
Click to expand...
Click to collapse
Wow... I think they will.
Theres a fingerprint, splattering and what seems to be a gash or a bit of glue that ran down the screen.
What did you do to that poor thing?
Kobald said:
Its not very bad, I doubt they will notice.
Click to expand...
Click to collapse
holy ****, wth did you do?
Its now that my country is receiving the Z2. After readingall the issue that the mobile is getting, i wanted to know if someone has try this BATCH? Is it Good?? can i Buy it?
Truth is, if you want the phone, Just buy it. I have W17 and it works good for me. Buy it if you like it. Leave it if you don't. Cheers.
zakiyy said:
Its now that my country is receiving the Z2. After readingall the issue that the mobile is getting, i wanted to know if someone has try this BATCH? Is it Good?? can i Buy it?
Click to expand...
Click to collapse
@zakiyy
All the BATCH's mostly have issue, Although these issue's not important but you can check your phone to have perfect one.
The list of detail's that you must check is:
1. Top right and bottom left GAP
2. 4Corner of phone to check GAP
3. Front and back camera for center lens
4. and at last check LCD for dead pixel and yellowish issue
I never buy first few batches that comes to my country.
I have waited for a few weeks and I bought w20 - no issues at all...
If that lt55 will be good (probably Z3) I'll do the same thing.
I really think w25 should be nothing but good...
Sent from my D6503 using Tapatalk
I have a 14W25 and everything is ok so far, including 120 FPS video capture (didn't try 4k)
The lens seems slightly off center but nothing to worry about.
arash64a said:
@zakiyy
All the BATCH's mostly have issue, Although these issue's not important but you can check your phone to have perfect one.
The list of detail's that you must check is:
1. Top right and bottom left GAP
2. 4Corner of phone to check GAP
3. Front and back camera for center lens
4. and at last check LCD for dead pixel and yellowish issue
Click to expand...
Click to collapse
How do you test for excessive heating ?
I really in all my years writing on tech forums never come across such utter nonsense as this batch crap. This paranoia was the cause of a well meaning youngster who thought he could perform some sort of cyber quality control without any of the relevant information. I thought this had all been seen as misinformation?
Every thing we purchase from the shoes on our feet will have lemons! The Z2 is a decent flag ship phone and deserves praise. The Z2 has no more bad nor good press than any other such device.
This stuff about "gaps" is also a complete nonsense. The mobile is water and dust resistant so it is very well assembled and monitored.
EVERY phone ever made that has a forum page dedicated to it will be full of these horror stories. That is why people join these forums in the first place. it will be a tiny minority that are happy with the mobile that are going to seek out a forum and write a positive review .
Go read the forum threads on any of the flag ship phones are they are all the same. When we do eventually buy a lemon it is a pain in the rear BUT those lemons are the exception to the rule for all the flag ship phones presently on the market.
Buy the Z2 or not but for goodness sake don't base your decision because you read something negative here about it.
Ryland
I have a W17 as well. All is good with it. Regardless of the week it was assembled just do a once over the phone such as checking for gaps etc..
I wouldn't put too much concern over batches, weeks, etc. Every batch is going to have the odd unit with minor flaws, such as a gap, or a dead pixel in the screen, or something of that nature. If you happen to get one, simply walk it back to your local Sony store and get it swapped for a non-defective model.
I, like many others across the web (and some non-web silent ones) have experienced spider cracking of the camera glass for no apparent reason...didn't drop the phone...nothing else in the pocket...etc.
There seems to be a quality control issue with the camera glass that LG and Tmobile refuse to accept, and are putting the responsibility on the customer to pay for. This is incredibly, enormously, and exceedingly unfair.
Between both companies blaming us, and less than smart forum posters on the internet who don't understand what quality control is (some are bad, some are good...you probably got a good one...so chill)...I am looking to jump to another flagship sometime soon. Preferably one with a wide angle camera.
Sounds like a user error.
xphyle1971 said:
Sounds like a user error.
Click to expand...
Click to collapse
Sorry, but I disagree. The sheer amount of complaints I've read that are very similar, coupled with the fact this has been an issue on previous LG's leads me to believe it's a little more than user error.
Thankfully I seem to have one of the good ones, but for me LG should at least be investigating the issue further rather than fully blaming the consumers.
How do you know you have a good model without this default ?
DVC1985 said:
Sorry, but I disagree. The sheer amount of complaints I've read that are very similar, coupled with the fact this has been an issue on previous LG's leads me to believe it's a little more than user error.
Thankfully I seem to have one of the good ones, but for me LG should at least be investigating the issue further rather than fully blaming the consumers.
Click to expand...
Click to collapse
xphyle1971 said:
Sounds like a user error.
Click to expand...
Click to collapse
Spot on!
User error buying pi*ss poor engineering.
Rinzler said:
Spot on!
User error buying pi*ss poor engineering.
Click to expand...
Click to collapse
Every new phone launches with some random issues. I just don't think this is anything widespread. Time will tell but the number of complaints on this topic seem minimal. In comparison look at the Galaxy S8 and the pink tint, the iPhone randomly shutting off at 40% or the pixels camera flare.
Rinzler said:
I, like many others across the web (and some non-web silent ones) have experienced spider cracking of the camera glass for no apparent reason...didn't drop the phone...nothing else in the pocket...etc.
There seems to be a quality control issue with the camera glass that LG and Tmobile refuse to accept, and are putting the responsibility on the customer to pay for. This is incredibly, enormously, and exceedingly unfair.
Between both companies blaming us, and less than smart forum posters on the internet who don't understand what quality control is (some are bad, some are good...you probably got a good one...so chill)...I am looking to jump to another flagship sometime soon. Preferably one with a wide angle camera.
Click to expand...
Click to collapse
Taking into consideration, the sheer quantity of handsets (USA Complaints) compared to other markets... How many people outside of the USA, have had genuine issues (No user carelessness) with their camera glass?
By general market sale proportion, obviously there will be more American complaints about build quality issues.. BUT.. as someone in Europe and having owned several LG handsets now.. I have never had any of the "common issues" commented on over the past few generations of LG handsets.. ?
zathus said:
Every new phone launches with some random issues. I just don't think this is anything widespread. Time will tell but the number of complaints on this topic seem minimal. In comparison look at the Galaxy S8 and the pink tint, the iPhone randomly shutting off at 40% or the pixels camera flare.
Click to expand...
Click to collapse
Exactly. Good luck to OP switching phones. Hope he doesn't get a S8 with red tint or any other flagship phone that all have a list of problems you can read about online.
This is all surely stirring the pot to be sure but how do we benefit from doing so? We have no objective idea of how widespread these issues are, so hard to comment beyond our personal opinions of what exactly is happening with the case of a cracked lens. It's up to each to decide I guess. Even harder to convince LG to open up about it given their past rep with QC.
I think the camera lens having more area and being flush with the case is bad design as "pretty" as it is.
Device durability seems to have been sacrified for features/aesthetics as of late, but this is not just LG. What is the point of having a pretty phone if you need an awkward case to protect the edges of the screen?
There isn't much choice either when it comes to Android flagships. Not like there used to be...
It is possible that a flaw in the glass crystal structure causing these problem, but it seems unlikely as not that Hugh amount of people is having this problem.
I've dropped my G6 about 18 inches down onto a granite surface plate at work without any problems lol. I don't think it's widespread.
It is a widespread issue and needs to be stopped
Rinzler said:
I, like many others across the web (and some non-web silent ones) have experienced spider cracking of the camera glass for no apparent reason...didn't drop the phone...nothing else in the pocket...etc.
There seems to be a quality control issue with the camera glass that LG and Tmobile refuse to accept, and are putting the responsibility on the customer to pay for. This is incredibly, enormously, and exceedingly unfair.
Between both companies blaming us, and less than smart forum posters on the internet who don't understand what quality control is (some are bad, some are good...you probably got a good one...so chill)...I am looking to jump to another flagship sometime soon. Preferably one with a wide angle camera.
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Previously i posted about starting a petition or contacting media outlets as well as LG about the issue but got nothing but nonchalant comments in return. Something needs to be done about this issue now
HKpKsON said:
It is possible that a flaw in the glass crystal structure causing these problem, but it seems unlikely as not that Hugh amount of people is having this problem.
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A familiar theme that I've noticed with the complaints I've read is that they were taking photos a short while before they noticed the cracks. Could it be the flash or camera body overheating the glass? That heat combined with a little stress and pressure in a pocket could be the cause of most the problems.
DVC1985 said:
A familiar theme that I've noticed with the complaints I've read is that they were taking photos a short while before they noticed the cracks. Could it be the flash or camera body overheating the glass? That heat combined with a little stress and pressure in a pocket could be the cause of most the problems.
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Possible but very unlikely, the heat should never transfer to the camera glass in the first place. There is an empty between the glass and the camera and the flash.
I love it here, the most entertaining of the XDA forums I use.
Threads like this and the I-never-researched-before-buying-and-now-I'm-SO-pissed-there's-no-all-important-notification-LED are great to read through.
I love my V20
Just because there is a thread reporting camera glass problems with hundreds of replies doesn't equal a wide spread problem. The v20 had cases of this too I think it's likely a random issue with the quality.
Without g4 bootloop level exposure you aren't likely to get it fixed for free. It took literally over a year for LG to acknowledge the bootloop problem and that was only the g4 that was acknowledged.
The free repair on this issue was a hit and miss but reportedly LG covers this issue under the V10 and g4 past warranty.
You have to also look at it from LGs prospective, there are a select few that can't take responsibility for dropping their phone and will attempt to get fixed for free when it's their fault.
How is LG supposed to know that the camera lens magically cracked? Until there is enough reports sent in to put it on g4 bootloop level of exposure I am afraid you're unlikely to get a free replacement or repair.
I don't think the problem is false and I wouldn't blame you for being pissed but there is an unfortunate few that ruin it for the rest of us.
On that note TMobile is usually pretty good about exchanges, especially with the jump program. I was able to jump with a V10 still rooted without a problem. They're pretty lax compared to other carriers.
Sent from my LG-H918 using XDA-Developers Legacy app
No one is saying that quality issues shouldn't be brought to LG's attention. I think what most people who have responded are saying is that the "I got a phone that has a problem and I read on the internet that 10 other people had this problem some I'm done with said phone forever" comments are silly. All phones have a batch or 2 that have problems. Contact LG and get a replacement or move to another phone and hope you get one without problems. I will say LG's handling of the bootloop issue was poor but hopefully they've learned.
Not sure if I want this phone anymore.
https://twitter.com/markgurman/status/1118574467255418880
https://twitter.com/backlon/status/1118573836226658304
https://twitter.com/stevekovach/status/1118571414934753280
I was about to post this, i pre order and I'm wondering anyone cancelling there orders
cheapshot789 said:
I was about to post this, i pre order and I'm wondering anyone cancelling there orders
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I just sold my note so I might go pick up a s10+ until I figure out if these issues are widespread
I have my s10 plus but now I'm debating whether to cancel pre order
Theres a good video from Mark munoz YouTube explaining this right now seems its only 2 devices malfunction others is trying to remove the plastic on top of the screen that's had been labeled not to be removed do i guess good news.
Here’s an important notice for current and future Galaxy Fold owners :angel:
https://www.sammobile.com/2019/04/1...portant-notice/amp/?__twitter_impression=true
SAMSUNG GALAXY FOLD ??????
Having watched an unhealthy amount of review videos, quite a few are mistreating them in my opinion. Slamming it shut really hard, tossing it down on to the desk, holding one side and trying to flip it open or closed. Not how you'd actually treat a device youd spent almost 2 grand of your own money on. And the one with the screen bulge that broke, they admitted to having used clay to hold it up for a photo shoot and that some could have got inside the hinge and caused the damage.
I'm not sure there's actually an issue here for anyone who looks after their devices. And if it turns out that the devices can't cope with real life, then get a refund. You either end up with a fantastic device that you really wanted, or you've gotten to play with one until it breaks and you get your money back. There's not really any downside apart from hassle of setting up a new phone again.
I literally watched a reviewer on YouTube put a pizza and hotdog in the Fold and pretended to eat the food from the device *smh
sharingan5791 said:
I literally watched a reviewer on YouTube put a pizza and hotdog in the Fold and pretended to eat the food from the device *smh
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Yeah that really pissed me off ? for some reason. It's like they're showing off. It's not their money though.
¯\_(ツ)_/¯
Yeah there attack articles are really unair whey all say in title galaxy folds are breaking No.... reviewers are breaking the devices a few idiots removed a very hard to remove screen protector that didn't come off easy at all one person got clay in the hinge another device looks like it was sat on and a display cable was likely broken
then at the very bottom, they actually say what happened there click bait caused Samsung Stock to drop sharply losing millions in value i would never send them another unit but im petty
https://mspoweruser.com/new-evidence-of-samsung-galaxy-fold-design-flaw-emerges/
Just like the Verge but without the failure. I don't think its build quality but rather it just happens in the real world.
Breaking: Samsung Galaxy S23 Ultra UK units have screen defects, Samsung replied - SamNews 24
Samsung has recently launched the Galaxy S23 Series and some users started reporting that the screen of the ... Read more
www.samnews24.com
https://twitter.com/i/web/status/1625432044581822464
Mine unit from Poland also have this... More over i found one redditor that have bended unit.. I put mine on leveled (screen side) surface and also is bended... So meny $ a issues...
Check yours...
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a lot of them with this defect...
Joloxx9 said:
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
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First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
aureum said:
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
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First - I read it, if you are not happy with the product, don't use it, simple. You still have 14 days to send it back if you are not happy, vote with your wallet.
Second - And? Not sure how big % of phones got that issue, but same as above applies, if people are not happy they should send units back. Maybe then samsung would acknowledge issue.
Third - No one force you to stay without phone, if you sold etc. your previous one or sent it back for trade in, then make a complain to Samsung.
And fourth, if you read my post with understanding you would get that I do not defend them. Sending back bad/wrong/broken etc product is our right, Samsung and S23 is not the only phone on the market, if you have issues with them, than feel free to buy something else.
I was angry with oneplus few years ago and guess what, I am on samsung now.
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
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We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
blackhawk said:
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a $hit load of them with this defect...
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If that's what they say and your unit have it, vote with you wallet and send it back, there will be no change when people moan on this forum and Samsung keep their sales.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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This is nothing but people hunting for reasons to dislike the phone. It has zero effect on functionality and you have to really be looking to even see it. It's a nothingburger discovery some iPhone fanboy found and put on Twitter to cause drama.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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The problem is it's not supposed to be there at all. Not on my N10+'s. On a display that's not acceptable. It's a manufacturing defect and right where it's always in your face.
Worse, pretty sure Samsung was aware of this defect but they shipped them anyway. Like a brat they do what they want then make lame bs excuses for their actions. This isn't a injection molding tab Sammy, it's a screw up.
At this point there's no telling if over time it will get worse and/or spread. I'd return it for a cash refund especially at this price point, where the defect is and Samsung's condescending attitude.
but this is only visible with a strong light source, with certain angle of light with screen off. it has no impact on usability. i have seen it in the past on other curved displays
Edited by moderator to correct formatting
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
glad i am not that inquisitive otherwise i would still use nokia 3110
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
nawat said:
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
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even my old S8 has it
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
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I'm still having trouble seeing it in these pictures, even when it's directly pointed out, lol. I'm not gonna examine my phone. It looks generally fine and I'm gonna stick with it.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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I think the issue is that most people wouldn't even notice if someone didn't point it out to them in special lighting. I think you should be able to discuss and point out anything you deem flawed. But on the other end you should also expect pushback from people who think you are just being spoiled when you have the option to return it. I have noticed it on my Galaxy S23 Ultra US version but only by looking at it in lighting. I think the device is fantastic and even with that little flaw I will keep my device since I can't really notice it since I have a case on it.
catalin78 said:
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
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return it and get your previous S22 Ultra.
I am not seeing it on mine but I could be blind
duckfart said:
I am not seeing it on mine but I could be blind
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It's probably present on certain batches; some will have it, others not. A major QC screw up. If the defect was minor you wouldn't be able to see it at all.
This is a defect that could effect the survivability of the glass. Glass is subject to some of the laws of hydrodynamics. This deformity causes new stress points. It may not crack there but in another area of the display, hydrodynamics. Glass is a peculiar substance with bizarre properties. Of course if it breaks Samsung will say it's your fault for dropping it.
DON'T SAY YOU WEREN'T WARNED