Question Issues with always on display after March update - Google Pixel 6

Hey people.
So i'm reaching out here for assistance with an issue that has only happened since the march update. Always on display refuses to always display unless its plugged in to a charger.
If i unplug the charger and turn screen off, it goes completely off within a couple of seconds. As soon as plugged in, it stays on.
I've gone through all the settings i can think of but I am now scratching my head because nothing i do seems to solve the issue.
It just worked flawlessly before.
Anyone have any ideas?
Thanks in advance

Ictcreations said:
Hey people.
So i'm reaching out here for assistance with an issue that has only happened since the march update. Always on display refuses to always display unless its plugged in to a charger.
If i unplug the charger and turn screen off, it goes completely off within a couple of seconds. As soon as plugged in, it stays on.
I've gone through all the settings i can think of but I am now scratching my head because nothing i do seems to solve the issue.
It just worked flawlessly before.
Anyone have any ideas?
Thanks in advance
Click to expand...
Click to collapse
Did you ever resolve your issue? I am getting mine on monday and am trying to avoid issues

No mate. Sadly not. Also can confirm that even after april update its still the same. No matter what i do, the always on display will just not stay on unless its plugged in!
Don't get me wrong its not life or death bug. But i always have my phone next to me and always glance at screen for time. Its no good to me if it wont stay on

Related

Battery will not charge due to high/low temperature (not a battery defect)

Hey there,
I have my Vibrant for a good year now since it came out pretty much. Last week it just stopped charging out the blue. The battery is completely empty and shows a thermometer with a warning sign and stops charging seconds after its plugged in. So I assumed it might be a battery malfunction and I got my spare battery in as soon as I came home and tried charging - same problem. I think it is highly unlikely that both batteries fail at the same time. Therefore, I assume there is something wrong with the temp sensor in the phone. I saw a few people have a similar problem with the epic 4G, but the discussion got really side tracked by other issues. My phone is rooted, but I was running stock froyo, so that shouldn't be the problem or should it?
I just wanna know if anybody had the same problems and if there is a quick solution, I google and forum searched a while but as soon as you throw in the term battery it gets spammed with battery life discussions.I just checked my files I have on the phone, apparently I have the premium insurance - does that mean I just can go to the next Tmo store and get a replacement? Any feedback is greatly appreciated.
Phill
Well for your problem, i suggest you try a different rom and see if the problem persists... maybe its a bug
And as for insurance, you mail the phone in and pay a deductible, which should be like 135$ or so. They send you a refurb.. or if you say it wus lost, you dont have to mail in phone
Sent from a cell tower to the XDA server to you.
thanks for the quick reply. Is there a way to reflash without a battery?
I don't see it as a bad thing. If your phone gets too hot and keeps charging that's going to burn something inside. When my phone won't charge I know I have let it down. So it can cool down. But to fix your problem reboot the phone. You can keep charging it after it boots up
Sent from my SGH-T959 using Tapatalk
pro1st said:
thanks for the quick reply. Is there a way to reflash without a battery?
Click to expand...
Click to collapse
As long as your phone can run successfully for a couple minutes, i dont see why not
Sent from a cell tower to the XDA server to you.
Mine did something similar. I picked it up after putting it on the charger. It was hot and would not come on. I unplugged it and let it cool off for a while and it cleared up.
I got that message once...
Vibrant was in a car dock, with power.
It was *HOT* out and sun was hitting the back of the unit. (A/C on of course)
Google Navigation was running (display brightness max)
Google Listen was running
Bluetooth was passing music to a speakerphone
When I run the phone with that setup, the charger can't even keep up with the phone power needs. The battery level slowly drops. No question the phone is working hard.
This was a true heat issue... I removed the charger and turned off the display to let it cool off a bit. (I was almost home).
So the question again, is your phone hot or is it a false reading?
Robert
Hey,
I am sorry I didn't clarify the actual battery temp. It is normal - so its neither in the sun or in a too cold spot when I try charging it. The phone probably runs for one for a few seconds before turning off so there is no chance of the battery stats wipe. I think I will try to find an external charger and try to charge the batteries this way to have enough juice for flashing a new rom. Thanks for all the replies!
Does it charge the battery with the phone off? If not, I don't think a new ROM will help.
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
c0olcast said:
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
Click to expand...
Click to collapse
Sorry for resurrecting an old thread, but a resolution never seemed to be made here. Has anybody found a fix to this?
As of yesterday, my wife is having the same issue with my old Vibrant phone which she now uses. It's flashed with Bionix V 1.3.1 and Tigerblood overclock to 1.2ghz. This could be the issue, the Tiger Blood overclock, but I'm not sure. I'm out of the country for three weeks and currently she's left with a dud of a phone that keeps giving her the temperature warning in the triangle when plugged in while the phone is powered off followed by it stop charging. When she turns it on, she gets to the SD card check and then the phone completely freezes. Once in a while it's able to stay on for a minute or so before freezing, but more often than not the phone does not fully turn on and just goes frozen after a few seconds, sometimes at the Tigerblood logon screen before making it to the desktop. Me being 4000 miles away doesn't make it easier to help her but I've recommended she leave the phone unplugged, battery out for the night to see what happens. I also told her to take off her silicon case thinking maybe that has something to do with the overheating. Well after 7 hours of her letting it sit to cool off like that, with the case off, she plugged it back in and is having the same issues as yesterday. Absolutely no progress made. One of her colleagues said she should try leaving the phone in rice confused:) so she's giving that a go and another guy in a phone shop who she went to for advice after work said that the motherboard might need replacing. I'm convinced all it needs is to have the Tigerblood removed or reflash a rom onto it but there's really no knowing unless I have it in my hand.
Is there any quick fix to this problem without having to do all that? Surely there must be a way to charge the phone without it heating up and freezing up. She's tried plugging it into different rooms, on her laptop, etc, none seem to get rid of the temperature problem. I've had the phone since August 2010 and never had any issues with it. I also never once saw that temperature error message so was taken aback when she showed me it over skype. I just upgraded to the S3 and gave her the phone 2 weeks ago, but surely it shouldn't just die out just like that? Thought the Vibrants were made tougher than that?
Any help would be greatly appreciated. Much thanks in advance
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Update- Phone doesn't even turn on anymore, no signs of life
danny_extremex said:
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Click to expand...
Click to collapse
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
polosprt009 said:
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
Click to expand...
Click to collapse
Some kernels require a certain amount of power to fully boot the phone up and will not charge until it has 5% battery or so. I personally think her battery may be unable to hold a charge or like I said before it doesn't have enough juice to boot the phone because of the kernel. There is a way to charge the battery with the phone off. You can use ANY kind of usb cord, I used an old printer usb cable when I had to do this. All you do is cut off the side that is not usb and strip the positive and negative wires(red and black), then place the stripped wires on the positive and negative connectors on the back of the phone and insert the battery (make sure it's a snug fit). Plug the usb end into your pc and charge the battery that way, DO NOT let charge for over 2 minutes at a time. Wait five minutes and do it again if you have to. If she gets it to boot up, I would definitely flash a new kernel first to see if thats how the problem originated.
Sent from my SGH-T959 using xda premium

[Q] Screen flashes on the battery screen but never charges

Hello everyone,
My sgh i777 (running one of the UCLE5 semi v# ROMS, can't remember which one xD, on siyah v3.4.3) is having a strange problem. What happened was, I put my phone on the charger on my desk, and my sister had a friend over and were messing around. Well I found my phone later in the day on the floor, and it seemed like it was more scratched then. It was still plugged into the charger at the time so I tried to turn it on. However, when I turn it on, the grey battery screen with the loading circle shows up for less than a second, and the screen turns off. Then it will do that again, flashing this screen until I unplug it from the charger. Not matter what I do, it will not get past this screen, and actually, after the screen flashes a bunch of times, you wil stop seeing the battery screen but merely a flash of light on the touchkeys and maybe the screen. I am pretty sure it is not a problem with the charger itself, and I think it may be a problem with the battery. However, my friend had an issue with his Droid (first one) where the charging port on the phone was broken and he had to use an external battery charger to charge the battery, and then it would work fine. To me, the port seems like it is not damaged, and since when I found my phone on the floor it was really hot, I really think the battery just died. I am also fairly certain that this problem is not a software issue, considering I have not tweaked anything on my phone for a few days now, and since it was working just fine before I found it on the floor. I would appreciate any feedback that you guys can give me because, like everyone else, this phone is my baby
Thanks!
Shadow12347 said:
Hello everyone,
My sgh i777 (running one of the UCLE5 semi v# ROMS, can't remember which one xD, on siyah v3.4.3) is having a strange problem. What happened was, I put my phone on the charger on my desk, and my sister had a friend over and were messing around. Well I found my phone later in the day on the floor, and it seemed like it was more scratched then. It was still plugged into the charger at the time so I tried to turn it on. However, when I turn it on, the grey battery screen with the loading circle shows up for less than a second, and the screen turns off. Then it will do that again, flashing this screen until I unplug it from the charger. Not matter what I do, it will not get past this screen, and actually, after the screen flashes a bunch of times, you wil stop seeing the battery screen but merely a flash of light on the touchkeys and maybe the screen. I am pretty sure it is not a problem with the charger itself, and I think it may be a problem with the battery. However, my friend had an issue with his Droid (first one) where the charging port on the phone was broken and he had to use an external battery charger to charge the battery, and then it would work fine. To me, the port seems like it is not damaged, and since when I found my phone on the floor it was really hot, I really think the battery just died. I am also fairly certain that this problem is not a software issue, considering I have not tweaked anything on my phone for a few days now, and since it was working just fine before I found it on the floor. I would appreciate any feedback that you guys can give me because, like everyone else, this phone is my baby
Thanks!
Click to expand...
Click to collapse
Try pulling battery for a few. put it back in. try to get into CWM and wipe cache and dalvik.
Who knows how that happened. But if you have CWM or D/L mode, your fine.
I had this exact same problem on my phone (minus ending up on the floor part). I think it is from the battery overheating. Pull the battery and let it sit for a few. I had to let mine sit out for almost 4 hours before it turned back on. It may not take that long but i would leave it out for at least an hour or 2.
Thanks for your feedback! Yeah I left the battery out of the phone overnight and when I woke up I tried it again and it still did the same thing :/
I want to get an extended battery anyway (I think I'm going to order the qcell one) and if that fixes the problem that'd be great, but if it isn't a battery problem and it could be fixed now I would love to hear how so I am not out a phone until the new battery arrives ;D
Will your phone turn on when not plugged in?
Sent from my SGH-I777 using Tapatalk 2
No it won't even show the battery screen when it isn't plugged in. It only does that with the charger. Also it won't even have the flicker of the touchkeys, just nothing haha.
Try to get another fully charged battery from a friend and see if phone will turn on, or if you have an external charger, charge up a battery and see if it turns on
Sent from my SGH-I777 using Tapatalk 2
Ok I will try that as soon as possible
I tried a different battery from a different phone (although it was still a samsung phone and the battery fit right and everything) and the same thing happened >,< nothing would happen unplugged, but as soon as I put it on the charger, the touchkeys would flash, and the screen would flicker at certain intervals. Unfortunately I think this is a more serious problem :/
Shadow12347 said:
I tried a different battery from a different phone (although it was still a samsung phone and the battery fit right and everything) and the same thing happened >,< nothing would happen unplugged, but as soon as I put it on the charger, the touchkeys would flash, and the screen would flicker at certain intervals. Unfortunately I think this is a more serious problem :/
Click to expand...
Click to collapse
Same happen with my friend I9100. Power Controller gone. Only service center will help.
Seems like your USB ports are bridged. I had this exact problem. If you're under Samsung's warranty, send it to them and they'll replace it. If not, MobileTechVideos could fix it for you.... Though if you're on a custom ROM then I assume you must put it to stock before sending it out to Samsung...
I got it to work haha. Go figure the one thing I did not try fixed it. -___- I was reading through some other threads and found a guy with a similar problem and he said that he left the battery IN the phone but left it UNPLUGGED. Well I did this overnight and sure enough this morning it worked xD
Reading is wonderful!
Glad you got the problem resolved.
Clay
Sent from my SGH-I777 using XDA
I have the same issue but it happened after I left phone without charge for 2 weeks but whatever I do .. I still cant get it to work
Blaze03 said:
I have the same issue but it happened after I left phone without charge for 2 weeks but whatever I do .. I still cant get it to work
Click to expand...
Click to collapse
mine was unused for a few weeks too. I thinking its just the battery might actually go to a battery store in my city to get a new one.

Sleep of Death is back

Last night I docked my Prime for the night to recharge. I left it sitting there opened. After a few seconds I noticed it reboot. "Oh great!" I thought to myself. After it came back up it fell back asleep, I tried to wake it up but it had turned off. I let it do this again to confirm, then I unplugged the charger. Again I left it open, let it fall asleep, and again it turned off. Now, if I close it this will not happen. On .28 I would get an concessional SOD when it was closed and charging. I thought JB had fixed the issue until I discovered the bug last night.
Anyone able to reproduce this?
Scumbag Inc. said:
Last night I docked my Prime for the night to recharge. I left it sitting there opened. After a few seconds I noticed it reboot. "Oh great!" I thought to myself. After it came back up it fell back asleep, I tried to wake it up but it had turned off. I let it do this again to confirm, then I unplugged the charger. Again I left it open, let it fall asleep, and again it turned off. Now, if I close it this will not happen. On .28 I would get an concessional SOD when it was closed and charging. I thought JB had fixed the issue until I discovered the bug last night.
Anyone able to reproduce this?
Click to expand...
Click to collapse
Do you have an SD card in the dock? If you do then it is a known problem that was also on the tf300 and was patched there so should be patched here also soon. If you do have one in there try taking it out and see if it still happens.
flumpster said:
Do you have an SD card in the dock? If you do then it is a known problem that was also on the tf300 and was patched there so should be patched here also soon. If you do have one in there try taking it out and see if it still happens.
Click to expand...
Click to collapse
No SD card in dock.
Scumbag Inc. said:
No SD card in dock.
Click to expand...
Click to collapse
Is this on the official ota? you could try doing a factory reset and see if that fixes it.
flumpster said:
Do you have an SD card in the dock? If you do then it is a known problem that was also on the tf300 and was patched there so should be patched here also soon. If you do have one in there try taking it out and see if it still happens.
Click to expand...
Click to collapse
I have a similiar problem, my prime reboot itself after it went asleep for 15-20 secs and I have SD card inserted in th dock. I tried your suggestion (removed the SD card) and I was lucky, the problem disappeared. Thanks!:laugh:
Scumbag Inc. said:
Last night I docked my Prime for the night to recharge. I left it sitting there opened. After a few seconds I noticed it reboot. "Oh great!" I thought to myself. After it came back up it fell back asleep, I tried to wake it up but it had turned off. I let it do this again to confirm, then I unplugged the charger. Again I left it open, let it fall asleep, and again it turned off. Now, if I close it this will not happen. On .28 I would get an concessional SOD when it was closed and charging. I thought JB had fixed the issue until I discovered the bug last night.
Anyone able to reproduce this?
Click to expand...
Click to collapse
My TF201 when goes into sleep mode WITHOUT dock I cannot wake it up....
I have this issue, and it has been happening since the last ICS update. I'm out of options to try, so I'm sending it to RMA to see what happens, hopefully it gets fixed before my warranty ends. I have tied down my problem at least to the battery meter thinking the battery is dead, then shutting down since the device thinks the battery is dead. Once I rebooot the battery shows normal and the battery stats shows a severe crater in the graph when the battery was thought to be dead.
Prime turns itself off
lamboboy732 said:
I have this issue, and it has been happening since the last ICS update. I'm out of options to try, so I'm sending it to RMA to see what happens, hopefully it gets fixed before my warranty ends. I have tied down my problem at least to the battery meter thinking the battery is dead, then shutting down since the device thinks the battery is dead. Once I rebooot the battery shows normal and the battery stats shows a severe crater in the graph when the battery was thought to be dead.
Click to expand...
Click to collapse
I have had this so I contacted Asus support and sent it in for repair. I will let you know how it goes when I get it back.

[Q] Phone won't turn on

Hey guys,
Last night I plugged in my LGOG right before I went to sleep. About seven hours later I woke up, woke it up to check the time, then fell back to sleep. When I woke up again a few hours later, my phone was completely dead. No lights go on when charging, nor does it go into the charging mode that happens when the phone is off but charging. The power button does nothing at all. Connecting it to a computer does nothing. I have tried two different wall chargers and a USB plug, and have tried different outlets. The phone is rooted and unlocked. I haven't put any new apps or anything on the phone recently, however I have had a slight overheating issue lately. I don't think that that's what caused the issue though, as when I woke up for the first time and woke it up, the phone was not noticeably hot, and seemed to work fine. Any ideas or suggestions?
Edit: As suddenly as it stopped working, it has started working again, about two hours later. The notification sound buzzed, my phone turned on, and usual on start things happened. However I'm still extremely worried about it. Now that it's on, I assume there's more I can do to figure out the issue- suggestions?
These phones are terribly buggy when charging/when they die, IMO. Worst Android device I've ever had in that respect.
Probably just a fluke, tbh.
Unfortunately it happened again- sent a message, put my phone away, when I tried to turn it on again nothing happened and it stopped working for five minutes.
Apologies for not mentioning this before, but I am using carbonrom, not stock. I've used it for several months with no issues, and have used the latest build for a week or two now without this issue.
miller150 said:
Unfortunately it happened again- sent a message, put my phone away, when I tried to turn it on again nothing happened and it stopped working for five minutes.
Apologies for not mentioning this before, but I am using carbonrom, not stock. I've used it for several months with no issues, and have used the latest build for a week or two now without this issue.
Click to expand...
Click to collapse
Reboot into recovery and wipe cache+dalvik
Maybe the rom needs a little cleaning
Sent from my CM10.2 OGE973
Tried wiping cache and dalvik, but didn't seem to solve the issue. Then my phone started having an issue it's had once before- it turns on for a few seconds, then the screen goes grey for about a minute, then returns to being on. After returning to being on, it acts like it's just started up- ie, there's superuser grant notifications, cpu set notifications, and all sorts of other stuff I usually see on boot. It essentially rendered my phone unusable, so I restored an earlier backup. This seems to have resolved it for now, I may have to wait before updating carbon again.
miller150 said:
Tried wiping cache and dalvik, but didn't seem to solve the issue. Then my phone started having an issue it's had once before- it turns on for a few seconds, then the screen goes grey for about a minute, then returns to being on. After returning to being on, it acts like it's just started up- ie, there's superuser grant notifications, cpu set notifications, and all sorts of other stuff I usually see on boot. It essentially rendered my phone unusable, so I restored an earlier backup. This seems to have resolved it for now, I may have to wait before updating carbon again.
Click to expand...
Click to collapse
Either you have a bad phone (possible, LG seems to have some QC issues based on some of the crazy reports Ive heard fm other people on this forum [Mine's fine]), or it's all the startup **** that you have going.
Do you usually let it discharge to below 5%?
that's a stupid idea with any device, and seems to be especially damaging to our LGOG.
OMGMatrix said:
Either you have a bad phone (possible, LG seems to have some QC issues based on some of the crazy reports Ive heard fm other people on this forum [Mine's fine]), or it's all the startup **** that you have going.
Do you usually let it discharge to below 5%?
that's a stupid idea with any device, and seems to be especially damaging to our LGOG.
Click to expand...
Click to collapse
Have mine 2months been careful not to let the battery shut down on its own but thirds past Monday my car charger weren't bad and the phone shut down. Would not except a charge after that. Went to att and they sent me to a service center. They could not charge it either. They replaced it, now making sure my external battery backup its always charged. Do not want to do that again.
Sent from my LG-E970 using xda app-developers app
That sounds like that could actually be the issue. On the previous iteration of carbon I almost never allowed it to go below about 10%. However the new update seemed to be harsher on battery life and it slipped into the 1% range several times...
same thing happened to me running root box with no tweaks or anything. I woke up and the phone was off, been that way for two days now. it wasn't on the charger so its definitely possible that it died. I actually found this thread because I could've sworn there was a report of someone who had to do a battery pull. I'm thinking that's my only option now.

Dual screen suddenly stopped working and battery drain

It just stopped turning on and everytime I tried, I got a toast that said to try again after reattaching the dual screen. This only temporarily fixed it and after a few times of reattaching it the phone doesn't even recognize the case anymore.
The magnetic charging still works.
Anybody encounter this or know how to fix?
Something else. I've had massive battery drain since my dual screen stopped working. At a rate of 6-7% an hour without usage. I have to recharge it twice a day once in the morning and once at night to keep it from dying on me (again without even using the phone). The battery usage only shows system as using battery.
Things I've tried.
1. Rebooting
2. Factory reset (retore with drive)
3. Factory reset (setting up from scratch)
4. Deleting LG message and installing textra. Deleting LG contacts and installing google contacts. Installing and using Google phone as default over LG.
None of these has worked. I'm wondering if it was due to the latest T-mobile update which i took a couple of weeks ago and only noticed it later.
Anybody on T-mobile having battery problem? Any suggestions?
I've had this too. Only thing I haven't tried is a hard reset (vol down + power button) but not sure if will work or not. It's annoying.
Have tried a a hard reset and it‘s still happening. I think mine is a loose connection somewhere. It will stay on and play a movie all the way through if it’s left on the table but if I’m holding the phone while using it it will turn off. No idea if it’s fixable though?
Danjen22 said:
Have tried a a hard reset and it‘s still happening. I think mine is a loose connection somewhere. It will stay on and play a movie all the way through if it’s left on the table but if I’m holding the phone while using it it will turn off. No idea if it’s fixable though?
Click to expand...
Click to collapse
So your problem didn't start after taking the latest T-mobile update then? Turning off while holding sounds bad i hope you can get it figured out.
Now I'm convinced mine had something to do with the dual screen case. It started right after my dual screen case stopped working. I'm guessing it loosened the usb connector or maybe something from the magnet charging adapter itself.
Airtioteclint said:
So your problem didn't start after taking the latest T-mobile update then? Turning off while holding sounds bad i hope you can get it figured out.
Now I'm convinced mine had something to do with the dual screen case. It started right after my dual screen case stopped working. I'm guessing it loosened the usb connector or maybe something from the magnet charging adapter itself.
Click to expand...
Click to collapse
I'm in the UK. My problems started after I upgraded to android 10. It worked flawlessly up until then. I then updated to android 11 hoping that might solve the problem but it didn't. I'm now thinking it's a fault with the screen after it played the whole of the eternals film without turning off as it was sat on the table and not touched. As soon as I try and do something with it while holding it, it turns off, but there's no specific time limit. Sometimes it's on for 20 minutes before it turns off, sometimes it's 20 seconds.

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