Hello,
I just want to warn you not to fully trust the IP68 of the phone.
I did a small test in the wash basin and everything seemed fine. No bubbles were coming out.
Later I took the phone to a swimming pool. It was submerged for ~1min total and max 30cm under water.
After that few components stopped to work:
- camera wasn't working (+ flash)
- both sim cards didn't work
- bottom speaker wasn't working
- issues with fingerprint scanner
- didn't want to charge at first
- steam on the camera lenses
Here's a video showing some of the issues: Moto X40 water damage
Of course the seller's warranty doesn't cover water damage... (so I guess IP68 looks great as an advertisement only)
Most of the things recovered withing few hours. Sim2 slot required about 36h + the steam on camera lenses about 4 days.
The only issue that remained is the charging (1 week later). The phone charges ok, even with 125W brick, but previously it was slowly charging in my car, but now it's slowly discharging.
Never submerge any phone to water especially salt water regardless of IP rating. Avoid all water exposure as much as possible. The seals are thin and can fail at any time. They are good more for dust sealing than water.
You will likely experience more failures with this phone as time goes on. The C port pcb will probably need replaced or the whole phone.
If water gets into a device:
Power it down immediately
Do Not attempt to charge!
Pull rear cover asap and drain out the water if any. Sit on side, put in a warm (80-120F), dry room with a fan on it for 2-5 days. Longer if really soaked.
Doing this may save it.
Use a ziplock bag if needed. Avoid all salt or brine water exposure. Double bag it needed.
A microfiber cloth can be used to protect it if a little water gets in and to clean it.
Mr.Blaze said:
Hello,
I just want to warn you not to fully trust the IP68 of the phone.
I did a small test in the wash basin and everything seemed fine. No bubbles were coming out.
Later I took the phone to a swimming pool. It was submerged for ~1min total and max 30cm under water.
After that few components stopped to work:
- camera wasn't working (+ flash)
- both sim cards didn't work
- bottom speaker wasn't working
- issues with fingerprint scanner
- didn't want to charge at first
- steam on the camera lenses
Here's a video showing some of the issues: Moto X40 water damage
Of course the seller's warranty doesn't cover water damage... (so I guess IP68 looks great as an advertisement only)
Most of the things recovered withing few hours. Sim2 slot required about 36h + the steam on camera lenses about 4 days.
The only issue that remained is the charging (1 week later). The phone charges ok, even with 125W brick, but previously it was slowly charging in my car, but now it's slowly discharging.
Click to expand...
Click to collapse
Lol
blackhawk said:
Never submerge any phone to water especially salt water regardless of IP rating. Avoid all water exposure as much as possible. The seals are thin and can fail at any time. They are good more for dust sealing than water.
You will likely experience more failures with this phone as time goes on. The C port pcb will probably need replaced or the whole phone.
If water gets into a device:
Power it down immediately
Do Not attempt to charge!
Pull rear cover asap and drain out the water if any. Sit on side, put in a warm (80-120F), dry room with a fan on it for 2-5 days. Longer if really soaked.
Doing this may save it.
Use a ziplock bag if needed. Avoid all salt or brine water exposure. Double bag it needed.
A microfiber cloth can be used to protect it if a little water gets in and to clean it.
Click to expand...
Click to collapse
Well, all of this wasn't possible as it was during holiday + it was Sunday so all the stores were closed.
But as I have written, the phone is working OK now.
Related
For reasons which may or may not be related excessive alcohol intake, my phone went through the wash.
I took it apart as much as I could (without actually dismantling it) and put it in a bowl of rice for 24 hours. It powers up and I can use the phone normally apart from the camera (which buzzes and displays water droplets on the screen), the external speaker which is a bit scratchy/buzzy and the microphone (which doesn't work).
It's out of warranty so I'll have to pay for repairs myself. With that in mind can anyone recommend somewhere (ideally in Liverpool, UK) that will likely have the parts in stock (to save time)? if not, can people recommend any places where they've had good repair experiences?
lemoninfluence said:
For reasons which may or may not be related excessive alcohol intake, my phone went through the wash.
I took it apart as much as I could (without actually dismantling it) and put it in a bowl of rice for 24 hours. It powers up and I can use the phone normally apart from the camera (which buzzes and displays water droplets on the screen), the external speaker which is a bit scratchy/buzzy and the microphone (which doesn't work).
It's out of warranty so I'll have to pay for repairs myself. With that in mind can anyone recommend somewhere (ideally in Liverpool, UK) that will likely have the parts in stock (to save time)? if not, can people recommend any places where they've had good repair experiences?
Click to expand...
Click to collapse
I had a similar accident, but the phone was soaked with sea-water.
I solved the problem by opening it and cleaning it with distilled water + tampon.
If you are out of warranty, try to open it yourself.
Make sure the battery is removed, unscrew around the chassis and disconnect the male/female connectors.
There are male/female connectors a bit here and there.
Use the tampon with distilled water to clean the PCB and the connectors.
Let it dry, cross the fingers ...and good luck
today i experienced any phone holders worst nightmare... dropping your pride and joy in water!
but after this i quickly turned the phone off, used an hairdryer xD and put everything back in, and as if by magic, it was alive!!
although the screen did shatter :/
so is this amazing piece of technology really water proof?
No it is NOT.
You`re lucky this time, but if you ever send it in for any repair they may deny warranty because of the moisture indicators.
Most phones or any electronic devices for that matter survive a (short) drop in water due to multiple reasons:
- the case is relatively airtight. Water cannot immediately "flood" the device
- Water is a very bad electrical conductor (except if you drop it into saltwater or the unflushed toiled)
As far as conductivity is conserned, it's possible to run naked computers (no case, ...) in purified water.
However there an other issue kicks in: corrosin. Water is a very agressive substance (mainly due to oxygen) and will "eat" away electrical conductors very quickly and cause irreparable damages.
Drying off your phone may not be enough, it's recommended to:
- immediately pull the battery (that's one of the reasons I wouldn't want to get one with built-in battery)
- put it into a bag with dry rice and/or grounded herbs (whatever you have at hand) so that it's completely covered
- put it in a somewhat warm (or sunny) location so that the water vaporates and is taken up by the rice (You may want to stir once a day)
- keep fingers crossed and boot
Note that water-caused damage must not always be visible from the beginning. It's sufficient for a small component to die (e.g. a capacitor) so that in the following days/weeks/months the other parts overload too and the components start failing one after another.
Usually you're fine though.
dazlehd said:
today i experienced any phone holders worst nightmare... dropping your pride and joy in water!
but after this i quickly turned the phone off, used an hairdryer xD and put everything back in, and as if by magic, it was alive!!
although the screen did shatter :/
so is this amazing piece of technology really water proof?
Click to expand...
Click to collapse
good move on the hairdryer , just dont microwave it
Not waterproof
Defo lucky. Mine was simply rained upon whilst I was abroad and it is now not working - I didn't think of the hairdryer at the time. The company I sent it into for repairs said that the motherboard has corroded and that it needs replacing. Naturally, it will not turn on and I still want the data off of it though - any suggestions?
Lucky this time. Be careful... huh.
but some people have reported the same other forums. "Blumps, drying, works!"
No it isn't but in many cases a phone can be resurrected. Most important is to not turn it on until it is fully dry.
My friend dropped his S2 in about 50cm of salt / seawater while we were fishing. Took us a minute to find it. I used a knife to remove the screws and opened it up. Before that I rinsed it in fresh water. Let it dry for about an hour, put it back together and it worked just like before. That was 6 months ago and its still running fine.
Sent from my GT-I9300 using xda premium
Yep. On Monday I dropped my S4 in the pool and it spend a good 20 seconds underwater. It was in the deepest part of my pool and I wasn't about to jump into the cold water to get it. I have insurance and all that, so I just grabbed a net and pulled it out.
I was almost certain that this phone wouldn't be working no matter what I did. Still, I pulled the battery out the second I got it out of the water and stuck it in rice for about 24 hours. The first 10 hours or so I left it in a hot room that may have had 10% humidity, and the last 14 hours I put it in a dry, cold room.
Lo and behold this morning when I put the battery in and held the power button, it powered up! Everything works - earpiece, speaker, both mic's, notification light, proximity, IR, screen, digitizer, headphone jack, capacitive buttons/lights, home button, etc. etc. Everything works!
Pretty awesome to be honest, Wanted to gloat a bit.
Had that happen to my S3. It worked pretty good for a few days and then it would get VERY hot and battery would only last about 4 hours.
I found some corrosion on the mobo from the chlorinated pool water. Perhaps you won't have that issue but if you do, PM me and I'll let you know what drastic measure I took to fix it. I rather not put it out there to all in fear someone will do it and then blame me for any issues they have lol.
It took nothing but about $7.00 and my time.
Good luck!
video or it didn't happen.
haha jk that's awesome man!
This has inspired me to start showering with my phone.
Sent from my SCH-I545 using Tapatalk
That's a awesome story there glad it still worked I do have a question did you have a case or no if so what?
FYI, If this happens to anyone else:
If an electronic device gets dunked in water one thing you can do is to disassemble it as far as you're comfortable doing and then re-dunk the device in distilled water. The distilled water will help remove residues left behind by tap water or pool water. Works best when said device is still wet from original dunk.
Then if you have some on hand, an electronics circuit cleaner can be sprayed liberally all over and in to displace the remaining water. The cleaning solvent will evaporate much faster and safer for the device.
Then I'd stick said device in a bag of rice in a heated room. And pray. Because more often then not it won't matter what you do the device will still be ruined.
Tried to recreate the pool drop......phone DID work fine, but screen cracked when it hit the ice. Gotta love Wisconsin!
Thats such crap! i get pulled into a pool by drunk friend with the S4 in my pocket. Wasnt even in the water for 10 seconds and my S4 never ever turned on again. I guess they are not all made equal lol
0reo said:
FYI, If this happens to anyone else:
If an electronic device gets dunked in water one thing you can do is to disassemble it as far as you're comfortable doing and then re-dunk the device in distilled water. The distilled water will help remove residues left behind by tap water or pool water. Works best when said device is still wet from original dunk.
Then if you have some on hand, an electronics circuit cleaner can be sprayed liberally all over and in to displace the remaining water. The cleaning solvent will evaporate much faster and safer for the device.
Then I'd stick said device in a bag of rice in a heated room. And pray. Because more often then not it won't matter what you do the device will still be ruined.
Click to expand...
Click to collapse
That sounds like it would be a good idea, using a clean water without any minerals, chemicals, etc. in it to go ahead and flush everything out. I didn't do this. I was cleaning my pool mainly because it hadn't been touched in a while and there wasn't any chlorine in the water. Usually that's bad for a pool owner, algae, but for me this time it seems to have been a blessing.
Gator Brah said:
Thats such crap! i get pulled into a pool by drunk friend with the S4 in my pocket. Wasnt even in the water for 10 seconds and my S4 never ever turned on again. I guess they are not all made equal lol
Click to expand...
Click to collapse
It also depends on how well taken care of the water is. If it had a high chlorine level it can cause corrosion much faster than usual.
swordmastr54 said:
That's a awesome story there glad it still worked I do have a question did you have a case or no if so what?
Click to expand...
Click to collapse
Yep! I had this Cruzer-Light case on my phone at the time. It's extremely tight fitting on the device, usually peels off the back-cover whenever I take it off. I'm sure it helped because it sealed the edges along the back cover.
The water-strip underneath the battery on the phone and the strip on the battery triggered, but I didn't find any water on the SDCard or the SIM. So maybe the case helped with that a little bit.
Wow, that's amazing!
Hi, yesterday night I used my phone underwater to test it out. Both my flaps were sealed and nothing else on the phone was wrong. After I removed the phone from water the speakers were a bit dull and the headphone jack wasn't working. I thought it just needed to dry so I went to bed.
This morning both the speakers and the headphone jack work fine, but when I went to take a picture, I realised it was very foggy. I tuned it around to check and there is a circle of condensation under the glass covering the camera. What do I do? Does that mean wate has gotten in? And will this condensation disappear or not?
mujj said:
Hi, yesterday night I used my phone underwater to test it out. Both my flaps were sealed and nothing else on the phone was wrong. After I removed the phone from water the speakers were a bit dull and the headphone jack wasn't working. I thought it just needed to dry so I went to bed.
This morning both the speakers and the headphone jack work fine, but when I went to take a picture, I realised it was very foggy. I tuned it around to check and there is a circle of condensation under the glass covering the camera. What do I do? Does that mean wate has gotten in? And will this condensation disappear or not?
Click to expand...
Click to collapse
This sounds like a device fault
The Z2 is ip68 Certified (68= resistance against submersion blah total water resistance 1.5M for 1.5Hrs)
If you still have a warenty, have your device replaced. It seems water may have leaked in elsewhere.
Envious_Data said:
This sounds like a device fault
The Z2 is ip68 Certified (68= resistance against submersion blah total water resistance 1.5M for 1.5Hrs)
If you still have a warenty, have your device replaced. It seems water may have leaked in elsewhere.
Click to expand...
Click to collapse
Water damage isn't covered under warranty, might be an insurance jobby.
TheOnlyIntruder said:
Water damage isn't covered under warranty, might be an insurance jobby.
Click to expand...
Click to collapse
Well then, silly warranty for a waterproof phone
Then again I'm not surprised $800 for the damnable thing
Try getting a replacement
The problem with water damage and warranty is that there is no way to prove that you didn't leave the flaps open.
When the phone cools down, the camera clears up. But when it gets used for a few minutes, the cloudiness comes back. I'm within my 14 day replacement policy for O2, so I'm going to try and get a replacement.
Well physically I would say the internal stuff heats up and the glas of the camera is staying colder so the water condensates there.
I would try to return it.
Try heating up the camera (4K) with all flaps open. This should allow any moisture to get out.
1.Try to go to Sony service center for help. If they refuse to free repair or replace, then you can try to dry it by yourself.
2.You can try to put it into rice. The rice can dry your phone if there is slight water in it.
But it hard to know how much water remain.
3.Do not use your phone before you dry the phone. If the water had leaked into inner and you forced to run the phone, the motherboard will be damaged.
4. Teardown of your phone is the best way to dry the phone and save the motherboard if the water had leaked into inner.
LotoTutu said:
1.Try to go to Sony service center for help. If they refuse to free repair or replace, then you can try to dry it by yourself.
2.You can try to put it into rice. The rice can dry your phone if there is slight water in it.
But it hard to know how much water remain.
3.Do not use your phone before you dry the phone. If the water had leaked into inner and you forced to run the phone, the motherboard will be damaged.
4. Teardown of your phone is the best way to dry the phone and save the motherboard if the water had leaked into inner.
Click to expand...
Click to collapse
in regards to number 2 and 4...
2) this is a complete waste of time, unless your phone is dissassembled, rice is obviously very absorbent, but it needs to come into contact with something to absorb,
4) I would normally reccomend this, but as its manufactured as waterproof, if you open it up obviously the (very vague) warranty is lost, on top of that no matter how well you put it back together, you wont know if its still water resistant or not....... well not until its too late anyway
I recently installed a screen protector that requires dipping in soapy water before applying and that I did.
This device is supposedly IP68 but after I applied the screen protector the phone went crazy!! screen turned off, no touch... after a couple hours screen back on but phone is buggy when it boots, laggy boot logo and touch after 1 full day still isnt responding!! Not to mention I hear camera noise (the one you hear when launching camera app) every time I boot the phone as if its launching camera as well?? WTH is this?? anybody got any suggestions? I placed the phone in a rice bowl and waiting for more hours or days to try it again but anybody faced similar issues? is my device broken because of this??? isnt it supposed to be water proof?!
I wash my phone regularly and don't have any issues. But I don't dip it into soap water, just wash it under stream and soap it outside of water (I also did this with not protected phone without any issue, just need to avoid the external ports).
IP rating is about clean water. Dipping it into soap water can mess the protection since the surface tension is not the same, so where water can't enter a hole of a certain size (for example the speakers grid), soap water could. And since soap are particules into water they can be conductive (water is not that conductive if pure) and mess with electronic if powered.
That is about the theory. Now Sony only make IP68 rated phones because their main market is japan, where people love to use their phone in their bath and that is a real selling point there. So it's weird your got broken by a small amount of soap. Did you try to remove the screen protector? Maybe it is messing with the touch part of the screen.
Hildr said:
I wash my phone regularly and don't have any issues. But I don't dip it into soap water, just wash it under stream and soap it outside of water (I also did this with not protected phone without any issue, just need to avoid the external ports).
IP rating is about clean water. Dipping it into soap water can mess the protection since the surface tension is not the same, so where water can't enter a hole of a certain size (for example the speakers grid), soap water could. And since soap are particules into water they can be conductive (water is not that conductive if pure) and mess with electronic if powered.
That is about the theory. Now Sony only make IP68 rated phones because their main market is japan, where people love to use their phone in their bath and that is a real selling point there. So it's weird your got broken by a small amount of soap. Did you try to remove the screen protector? Maybe it is messing with the touch part of the screen.
Click to expand...
Click to collapse
Baths are generally taken with water only. You shower before getting in the tub so I think you're right about the soap changing the water tension.
3 days ago (8 sept) my Xperia 1 died. I used to wash it regularly in the shower (and a little soap), then that day, a couple of hours after shower, simply turned off. No lights, no charging indicator, no screen, nada. This is really a sad week for me... And sad to say im moving to Samsung
I only could think in blaming the shower.. And if you ask why i washed regularly my phone, is that i work at a hospital er.
wasn't first time i washed it with little soap, practically did it every day, for 5 months. And it's weird my phone suddenly died hours after the shower.
Weird, same problem practically same day. Planned obsolescence??
Hildr said:
I wash my phone regularly and don't have any issues. But I don't dip it into soap water, just wash it under stream and soap it outside of water (I also did this with not protected phone without any issue, just need to avoid the external ports).
IP rating is about clean water. Dipping it into soap water can mess the protection since the surface tension is not the same, so where water can't enter a hole of a certain size (for example the speakers grid), soap water could. And since soap are particules into water they can be conductive (water is not that conductive if pure) and mess with electronic if powered.
That is about the theory. Now Sony only make IP68 rated phones because their main market is japan, where people love to use their phone in their bath and that is a real selling point there. So it's weird your got broken by a small amount of soap. Did you try to remove the screen protector? Maybe it is messing with the touch part of the screen.
Click to expand...
Click to collapse
but its not like I dipped it... the screen protector was dipped and then placed on my device, it wasnt soaking it just left water marks that had to be removed using a tool to stick the protector Id understand if it was dipped in soapy water it could break it but it was just a few drops and it hurts to see the phone got broken...
I dont know this is bad I used to do this on my XZ premium and it worked flawlessly immediately I mean if a phone is water proof and your theory applies on waterproof phones, that means a pool water could break it cuz its full of chlorine or sea water can break it due to salt and other elements...
but I spoke to a lab in my country and they ordered an original screen from Sony officially, but its gonna cost me around 300$...
madshark2009 said:
but its not like I dipped it... the screen protector was dipped and then placed on my device, it wasnt soaking it just left water marks that had to be removed using a tool to stick the protector Id understand if it was dipped in soapy water it could break it but it was just a few drops and it hurts to see the phone got broken...
I dont know this is bad I used to do this on my XZ premium and it worked flawlessly immediately I mean if a phone is water proof and your theory applies on waterproof phones, that means a pool water could break it cuz its full of chlorine or sea water can break it due to salt and other elements...
but I spoke to a lab in my country and they ordered an original screen from Sony officially, but its gonna cost me around 300$...
Click to expand...
Click to collapse
My bad, I understood you dipped the phone, I found that weird but who am I to judge? xD
There is no way some water on the screen that is just glass, or even into the speaker cut could break your phone, even non IP phone will not have problems with that.
Did you try to remove the screen protector? It would be the first thing to do, since it's the only new thing that could mess with the touch screen. And a bad screen protector could easily do that.
If you have already removed the screen protector and the phone is still bugged, then I really don't know what happen. I would try to use the warranty and ask a repair from Sony. In Europe there is a 2 year manufacturer warranty, so any Xperia 1 should still be able to use it. Dunno where you are from and what are the conditions there.
And yes, often it's written in the user manual that waterproofing is just against accidental immersion, and are not meant to go into a pool, and especially not into sea water (salt is the worst thing you will commonly find for electronic and generally any metal that can oxidize).
There were case of advertising showing phone taking photo under sea water, but with warranty void if done, written in the user manual...