I have a problem with my O2. In <setting>, <system>, <memory>, I see that the "memory in use" in "programs" side keeps increasing, while I never installed any programs. And "memory in use" in "storage" is OK (no increase). I already tried to use "remover" but there are some files (e.g. MSGQUEUE...) cannot be removed. Any solution? What's the problem?
I join in on this problem. I looked up files bigger than 64K, but the biggest one is CompatcFlashBAckuUpNew (28,7MB). I guess that's just my calender (about 1 or 2 appointments per day) and my Contacts (about 200, but only name and tel.nr.!). Can someone help us out? Where can we get a good manual, where things like memorymanagement for dummies is thouroughly explained? The manual on the pda itself is not enough to me!
Now let me try to give you some answers....
I see that the "memory in use" in "programs" side keeps increasing, while I never installed any programs. And "memory in use" in "storage" is OK (no increase).
Click to expand...
Click to collapse
Storage is the memory on your device where all you´re additonal Software appears. Also your files like notes and all this. (when you don´t put it to a storage card.
Programs is the memory that you have free for running programs All running Programs need a little bit of memory, so that is why this side increases....
Just go two taps in front to see the chapter Running Programs. Close them you didn´t use actualy and you will get more free memory....
CompatcFlashBAckuUpNew (28,7MB).
Click to expand...
Click to collapse
This is like the name shows a Backup from your Data in the file system. I´m sure you picked up at least one time the program SDbackup. I´m also sure, that this File is on your Storage Card...
HTH
Stefan
LumpiStefan,
Thanks for the fast reply.
1. You are probably right on the point that the CompactFlashBackUpNew is on the sdcard (wiht sdbackup). Doing 'find' files larger than 64KB it only lists files with a little icon of a red box in a little white box beneath it - that probably means that it's on de sdcard. So that shouldn't be the problem. Thanks.
2. There is no additional software installed. When I stop all running programs on the 'Running Program List', I have a total main memory of 31.21MB. Free storage memory = 0.93MB and Free program Memory = 1.21MB. The only removable program is the keyboard driver.
greetings,
Lionel
Don´t know where this came from.....
Probably you´re syncing your emails with your PC and also syncing the attachements. This may be an possibility why your Memory is so low. Have you tried to save the attachements to the storage Card?
I´m using my xda for a while now, haveing also about 200 Contacts and installed the Tomtom-Software. My totaly free memory is about 17 MB...
Regards
Stefan
Many thanks Stefan,
I can now be sure that something is wrong with the memory. I've been wondering about this for a few months now. I have no more mail synched with my xda and before the attachments were indeed saved to storage card. I'll just do a hard reset and start all over again.
greetings,
Lionel
Thanks Stefan,
I managed to fix my problem, but if I explore the content of files, I can see big files which I don't know how to erase??? (e.g. MSGQUEUEDATA/MICROSOFT/...) Any solution?
Related
After finding out my internal storage available space was getting low much faster than it should, I deleted the cache from google maps, opera (and moved its location to the storage card), but I can't find a way to move the cache from the HTC Album.
It takes around 30Mb on my device, and if I delete it, it'll just get back to that size in a few days.
I know I can just delete it every time it's too big, but I'm guessing it makes the albums loading faster, so if it's possible, I'd prefer not to delete it, but to move it to the storage card instead.
Is it possible to change the default location of the cache?
Thanks
This would be good, I too ended up wondering where all my space had gone only to find the HTC ALBUM cache folder taking up 20MB
Ditto^^
I find it strange because this would ultimately lead to a completely occupied memory over time (given you take enough pictures). You'd think they thought about that...
I can't seem to find anything about this, and after looking at the registry, I didn't find any key that seems to control this either.
Is there so few people bothered by this?
i am as bothered as you (and running with very few storage left), and wait for a solution. Putting the cache not on the storage card was quite dumb from HTC given the very limited storage. Unfortunately, I am a solution leecher, not a seeder.
Mithrandir007 said:
After finding out my internal storage available space was getting low much faster than it should, I deleted the cache from google maps, opera (and moved its location to the storage card), but I can't find a way to move the cache from the HTC Album.
It takes around 30Mb on my device, and if I delete it, it'll just get back to that size in a few days.
I know I can just delete it every time it's too big, but I'm guessing it makes the albums loading faster, so if it's possible, I'd prefer not to delete it, but to move it to the storage card instead.
Is it possible to change the default location of the cache?
Thanks
Click to expand...
Click to collapse
Sorry, probably a noob question but how did you do it for Opera ?
Thanks in advance
It's in the camera settings. Start the camera; select the strange box on the bottom left with an arrow on the side; hit the "settings" wheel - looks like a cart wheel; then you should have a big box in the middle of the screen with settings options; now select the lower left hand box labelled "storage". When you have the "storage" option with the picture of a SD card then that's where the photos will go.
Cheesy Dave said:
It's in the camera settings. Start the camera; select the strange box on the bottom left with an arrow on the side; hit the "settings" wheel - looks like a cart wheel; then you should have a big box in the middle of the screen with settings options; now select the lower left hand box labelled "storage". When you have the "storage" option with the picture of a SD card then that's where the photos will go.
Click to expand...
Click to collapse
That's not the album cache - that's the camera storage location
alexd83 said:
Sorry, probably a noob question but how did you do it for Opera ?
Thanks in advance
Click to expand...
Click to collapse
For Opera, it's not too hard.
Open Opera, and type "opera:config" in the address bar.
You'll then be in the config page, find the section "User Prefs".
In there, you should find something called "Cache Directory4". Just change that path to any directory in your storage card (for example : "\Storage Card\OperaCache").
Cheesy Dave : Thanks for the answer, but as johncmolyneux said, it's the cache I'd like to move to the storage card (which contains the thumbnails of your images along with other information).
The pictures are already going to the storage card.
Thanks for the reply !
Hi, whoops - sorry I misunderstood the question. Now where is the cache kept ?
I did think the question was simple; but, I thought it might help to explain the settings in the camera.
Confession: I've no idea where the cache is kept. Must explore ...
It's kept in \Application Data\HTC\HTC Album\Cache\ in the internal storage.
Mithrandir007 said:
It's kept in \Application Data\HTC\HTC Album\Cache\ in the internal storage.
Click to expand...
Click to collapse
And how to change it so it goes to another direction?
Filipek88 said:
And how to change it so it goes to another direction?
Click to expand...
Click to collapse
OMG.................................... wasn't that the question of this thread???
mouki_9 said:
OMG.................................... wasn't that the question of this thread???
Click to expand...
Click to collapse
LoL
A bit off topic; but the same cache problem applies to the google maps and youtube applications. Offcourse we could always empty the cachefolders manually now and then, but I would still like some kind of tweak to solve this problem.
Filipek88 said:
And how to change it so it goes to another direction?
Click to expand...
Click to collapse
I wish I knew
Concerning Youtube I don't know how to do it, but for Google Maps, if you get a new version of Google Maps and chose to install it on the storage card, it will put the cache on the storage card as well.
this came to my attention last night when my phone totally ran out of storage when i wasn't actually storing anything on it. i had about 50 mp3's and 10 pictures but all on the storage card. as i didn't know what to do i reverted to clearing the storage which essentially reset it.
i cant believe this problem isn't topping the forum its a massive issue for me. i monitored the storage during a web browsing session this morning. i lost about 10meg of storage in 20 mins and this wasn't cleared when i ended the session. what i dont understand is opera is set to have a 4 meg cache limit. even if someone works out how to transfer all the cache files to the sd card it wont really help as it will eventually fill that up. is i did very little with my phone in the 1st week of owning it other than surf im fairly sure it must have nearly all been browser cache. 130mb of it1! so in fairly sure it will just keep munching and munching storage.
i now have a very tough decision to make i love this phone but i have 24 hours to send it back to o2 and swap it for something else. whats everyones opinions is this likely to get fixed and how long will it take? or should i give up and get an isheep?
Surely htc could just add an option in settings to empty all cache, or auto empty
@jimsteach
A few posts back up this thread there are instructions for moving the Opera cache to the SD Card - it's pretty much an essential in my book given the storage situation on the device.
I too have trawled the registry trying to find where the Album cache is set, but it looks like HTC have modified the architecture and/or use of the registry in building Sense. I'd also love to be able to move mail to the SD Card, but the normal tweak doesn't work for that either.
The location of album cache seems to be hardcoded in HTCAlbum.exe. The Unicode string "\Application Data\HTC\HTC ALBUM\Cache" occurs 7 times when searching in the file with a hex editor. This weekend I will try to modify HTCAlbum.exe and insert a location to storage card.
What puzzles me most is the size album cache can grow to, it seems almost unlimited. I mean, I have never seen any complaints with other devices. The only reg key I found is "HKEY_LOCAL_MACHINE\Software\HTC\HTCAlbum:cache_serial". Does anyone know what this does?
And another key: "HKEY_LOCAL_MACHINE\System\StorageManager\Profiles\SDMemory\FATFS:EnableCache"
Anyone?
Is there ANY way to increase Device storage on HD 2 (Windows 6.5), and not to hard reset the phone after that? I really love apps, and I've installed pretty much all the neat cabs that I've found among tips and tweaks here (and elsewhere too), and when it was possible - I've installed them on storage card, but some of them doesn't work that way, so I had to install them on Device...And add to that bunch of programs as Freda, BsB, Cookie Home Tab and Editor, SlovoEd Dictionary etc....And, I've already taken care that all of my music, videos and pictures are placed in SD, My documents. But, whatever I do, THERE'S JUST NOT ENOUGH MEMORY ON MY DEVICE STORAGE ((((((((( !!!!!And it's always critical...HELP ((please.....
you need to clear the cache memory of opera , HTC ablum ..... etc ...
Use the Clear temp .... it takes care of all this temp memory ...
I too had same problem .... its so buggin with no storage memory space in the device ...
Since I am not able to post outside link ..... ask the same question in facebook ,,, in HD2Apps link ...
Thanks for the advice! I've found Cleartemp, installed it, and cleared junk...gain about 7MB of space :/ :S (OMG, I'm going to kill myself)...and just found out that the international HD2 (the one I have) has only 448MB of RAM, and 512 ROM, that can't be increased ... While USA Version has 576MB of RAM, and 1GB ROM which is much more cheerful..And what's the point of my SD 16 GB (with 6 GB of free space), when my phone isn't working properly with critically low Device memory...Now, that's sad ....
ivona7 said:
Thanks for the advice! I've found Cleartemp, installed it, and cleared junk...gain about 7MB of space :/ :S (OMG, I'm going to kill myself)...and just found out that the international HD2 (the one I have) has only 448MB of RAM, and 512 ROM, that can't be increased ... While USA Version has 576MB of RAM, and 1GB ROM which is much more cheerful..And what's the point of my SD 16 GB (with 6 GB of free space), when my phone isn't working properly with critically low Device memory...Now, that's sad ....
Click to expand...
Click to collapse
don't get depressed, you can install most of the apps to the storage card (and keep in device memory only the system ones, as e.g. cookies home tab etc.), then search xda forums for tweaks to move internet explorer and opera cache files to storage card, use clearttemp from time to time (or invest in MemMaid), and you should not lack memory any more
ivona7 said:
Is there ANY way to increase Device storage on HD 2 (Windows 6.5), and not to hard reset the phone after that? I really love apps, and I've installed pretty much all the neat cabs that I've found among tips and tweaks here (and elsewhere too), and when it was possible - I've installed them on storage card, but some of them doesn't work that way, so I had to install them on Device...And add to that bunch of programs as Freda, BsB, Cookie Home Tab and Editor, SlovoEd Dictionary etc....And, I've already taken care that all of my music, videos and pictures are placed in SD, My documents. But, whatever I do, THERE'S JUST NOT ENOUGH MEMORY ON MY DEVICE STORAGE ((((((((( !!!!!And it's always critical...HELP ((please.....
Click to expand...
Click to collapse
you should install cleanram as it helps free some ram...also get cleartemp as it'll show you what's eating your space up like googlemap and youtube caches so you can delete them easily...and finally don't forget to soft reset
the next tip helps MOST
one more very important thing which saves a LOT of space if you're on stock rom or your cooked rom doesnt have it(highly unlikely) is moving the album cache...read the thread here and look out for 4tune's cab
you should also read tboy200's thread and look at tips 65 and 67
Thanks, this was very helpful ... I'm happy again ! I've already got tired of reseting my phone..twice a day minimum
OK, so I have an HD2 now and it's the same old problem Microsoft hasn't fixed. Yes, I can move both my attachments and mail to the storage card but if you move the email bodies to the storage card, the perpetual recurring "storage card2" problem still haunts us. If you just want to move the attachments to the card and you use the start the “Messaging” program, go to Menu, Options, Storage (tab) and check the box that says “When available use the storage card to store attachments” option, you will not have a problem. If you do reg edit yourself to accomplish this instead of letting the mail program create an attachment folder on your sd card, you may see the recurring 'storage card2' problem popping up after you receive your first attachment and soft boot. If you move the mail bodies to the card, you will no doubt experience this problem. After years of this problem, Microsoft has not had the courtesy or sense to fix it, which one of their programmers could probably do in an hour.
There are some that say this problem is caused by the mail program or a mail service calling up the mail attachment and mail directories on the SD card before the SD card driver is loaded. I'm not a phone or software hacker guru, but it doesn't make logical sense to me that any services or software can be loaded before the OS finishes loading the startup drivers. If this actually can and is being done on WM 6.5, someone please let me know ! A solution would be to change the loading order of the storage card driver to load sooner, which can be done through a reg entry, but if it's moved up in priority too much, before other possible dependent drivers are loaded, then the storage card will not load at all, and I'm not familiar enough to guess what priority I can move the card driver up to without causing issues. I'm also not convinced of this cause because if you just move the attachments folder to the card using the option in the mail program, you'll never have this recurring "storage card2" problem.
I can tell you that removing the mail notification from my today screen on my T-Mobile Wing definitely solved the problem. It may work as well if I remove the mail screen from the menu bar on my hd2 but I like that feature and I'm really more interested in solving the root of the problem once and for all.
PLEASE HELP ! Can anyone of you xda-dev's fix this problem once and for all !? Thousands of people have spent thousands of hours pulling their hair out over this issue and Microsoft doesn't care !
Here are my observations and comments from messing with this phone for an absurd amount of hours. These are an excerpt from a posting I made elsewhere so far without reply:
1. You don’t need to modify your registry to put attachments on the storage card. You simply need to start the “Messaging” program, go to Menu, Options, Storage (tab) and check the box that says “When available use the storage card to store attachments”. Soft reset. You’re attachments will now absolutely be stored on the storage card in a folder the program will create called Inbox.mstXXXXXXXXX.xxxxx with some numerical appendage. No "storage card2" issues.
2. You can make the above registry change to move the email body to the storage card, soft reset, then use the mail program and all of your email bodies will indeed go in to the folder you created. Until you actually download an email, you can reboot as many times as you like and no storage card2 will be created, but as soon as you download an email, a storage card2 folder will be created on your next soft boot.
You can usually just delete the newly created storage card folder without removing the sd card, and reboot at least twice and the 'storage card2' folder will automatically be renamed back to storage card and it will stay this way until you download another email and restart/soft boot. Then the storage card2 problem starts all over again.
I ultimately wound up putting the email bodies back into main memory and using the storage card for attachments. With the much larger amount of memory in the HD2 than older phones, I can store a more reasonable amount of email, however it does tend to slow the phone down when you store 1000 emails and it annoys the heck out of me that I can’t actually move all of this to the SD card.
If anyone actually comes up with a solution to the actual root of the problem, please let me know !
Thanks !
I Think I know cause
I had the problem (several times) before.
The trick to avoid: everything needed for winmo to run needs to be on internal storage.
I do not know how, but i feel if one could "delay" the startup of programs, or make programs dependent of each other, the problem can be solved.
Mail is crucial in Winmo, and always runs.
If mail is started before the sdcard is mounted the Storagecard2 problem pops up.
If it would be possible to delay startup of certain programs, I am convinced the problem disappeares.
Now WM has this possibility in HKLM/init with launchXX and DependsXX
Only..... What inits the sdcard?
Anyone?
Hi all,
I also possesses a HTC HD2 and I move the mails and attachments on the storage card. The problem is that the boot device storage card and rename it to "Storage Card 2".
The problem comes from Sense, it checks the mail at startup before the card is up, anyone know how one could detect the μSD before starting Sense?
I have HTC Sense disabled all the time. Same problem with Storage Card2.
A number of my apps won't update at the moment because the phone is advising that the memory is full. However, when I go into the storage settings it advises that there's 1.08gb free on the phone an 0.99gb free on the SD card. The odd thing is that at the top under App Storage it advises that 2.78gb of 2.91gb is used, with 'other' taking up 1.83gb and apps only 0.95gb.
Despite much research on the Internet and playing around I can't identify what this other 1.83gb actually relates to and the phone won't let you tap on this part (as you can do with the apps). Viewing the internal and SD storage via the computer advise the same free space as above. I have tried clearing out the caches and using the Make more space without any luck.
It appears that there is some type of temporary file but I just can't find what it is.
Does anyone have any ideas?
Many thanks.
Odbod22 said:
A number of my apps won't update at the moment because the phone is advising that the memory is full. However, when I go into the storage settings it advises that there's 1.08gb free on the phone an 0.99gb free on the SD card. The odd thing is that at the top under App Storage it advises that 2.78gb of 2.91gb is used, with 'other' taking up 1.83gb and apps only 0.95gb.
Despite much research on the Internet and playing around I can't identify what this other 1.83gb actually relates to and the phone won't let you tap on this part (as you can do with the apps). Viewing the internal and SD storage via the computer advise the same free space as above. I have tried clearing out the caches and using the Make more space without any luck.
It appears that there is some type of temporary file but I just can't find what it is.
Does anyone have any ideas?
Many thanks.
Click to expand...
Click to collapse
that "other" is apps that comes preinstalled, you can't do anything about it unless you are rooted,,& as per your full memory problem, there might be several things causing it, one is if you have used lucky patcher to patch some apps you won't be able to update them unless you remove the odex file created by it..or maybe your memory is actually full, in that case you must transfer some apps to sdcard...
I have 256gb on my phone.
Each time I download a file it doubles the overall size on the phone because it is in the downloads folder and also allocated to 'media storage'.
How can I free up this space? It's definitely doubling the same files, I've tested deleting a game's ROM and seen the media storage also go down straight away.
Does this mean I actually have 128gb and not 256gb then?
I have the same problem in my 9RT, 128 Gb. After the extended search I have done on the internet, I have no good news for you.... The conclusion I have come to is that -
1) No, you do have a 256GB storage, but effectively this Media Storage bug is bringing it down.
2) Chinese Mobile makers ignoring this issue since last year and it seems there is no way they are going to solve this. Also, many of the mobile owners with 256GB never use that much space, so may be they will not even notice the difference ever.
3) Some experienced/old user say that it is a sort of 'virtual' problem, that the Phone is mistakenly calculating the space twice and it is just a number. But, it is not. I have firsthand experience that when the space reaches its top limit ( in my case it went up to around 110-115 GB with over 50GB 'Media Storage", Play Store will not let you install any big size app/games
4) The only solution is to ditch android and go for an iPhone which my broke ass can't do now..... I first noticed this in Android 11 and now even with Android 12 the Bug continues. I have no hope that One Plus (in effect, Oppo, Realme etc etc) will ever solve it even with Android 13...
Sorry for the bad news, but I am really down now and have no hope of it ever getting solved! Do let me know please, if you ever get any reply from Realme Support though!
markryan44 said:
I have 256gb on my phone.
Each time I download a file it doubles the overall size on the phone because it is in the downloads folder and also allocated to 'media storage'.
How can I free up this space? It's definitely doubling the same files, I've tested deleting a game's ROM and seen the media storage also go down straight away.
Does this mean I actually have 128gb and not 256gb then?
Click to expand...
Click to collapse
Media storage counts up whatever stuff you put in the /storage/emulated/0, that is not associated with any category like DCIM/Download/Music etc.
Your screenshot shows 78GB in media storage, and the custom "Game rom" folder is around that. You didn't say what the game rom files are. My guess is that installing these games allocates game files in other directory while source file remains intact so it appears that there is double space used. Game installers often have APK and OBB, where the OBB is the data file for the game, and APK is the game launcher installer.
You should use some app like DiskUsage/SDMaid etc. that shows a breakdown of file structure and what occupies space.
Hey thanks for your reply, to clarify I use dolphin and aethersx to emulate GameCube and PS2 games. Should I put those iso files into another folder to fix the issue maybe?
markryan44 said:
Hey thanks for your reply, to clarify I use dolphin and aethersx to emulate GameCube and PS2 games. Should I put those iso files into another folder to fix the issue maybe?
Click to expand...
Click to collapse
These emulators read right off the ROM iso files. In any case, I dont think there is an issue. Go to "About Device" -> Storage. I am pretty sure you will see the ROMs counted up under "Other" category.
But again, you said that
markryan44 said:
Each time I download a file it doubles the overall size on the phone because it is in the downloads folder and also allocated to 'media storage'.
Click to expand...
Click to collapse
I think your statement is wrong, because the Download folder is 4GB.
My other section takes up just 19gb but my ROMS folder is almost 80gb. Just to test if the media storage was referring to my ROMS I deleted a random game (Mario kart) and found the extract size was then missing in media storage straight after. So is there another folder perhaps I should be putting these files into? Maybe /android/data perhaps? Would make any changes?
Quake94 said:
These emulators read right off the ROM iso files. In any case, I dont think there is an issue. Go to "About Device" -> Storage. I am pretty sure you will see the ROMs counted up under "Other" category.
But again, you said that
I think your statement is wrong, because the Download folder is 4GB.
Click to expand...
Click to collapse
Media storage isn't a location, it is a system service that returns size of all user data including the game ROMS.
It does not duplicate the data.
Do the below and send screenshot. The external storage analyzer apps may be miscalculating the actual space used by counting up the "Media storage" as an app.
Quake94 said:
Go to "About Device" -> Storage.
Click to expand...
Click to collapse
On my phone the storage counts up correctly.
Quake94 said:
Media storage isn't a location, it is a system service that returns size of all user data including the game ROMS.
It does not duplicate the data.
Do the below and send screenshot. The external storage analyzer apps may be miscalculating the actual space used by counting up the "Media storage" as an app.
On my phone the storage counts up correctly.
Click to expand...
Click to collapse
Numbers seem to check out. In the first post the App count is 78gb in Media Storage (Game ROMs folder and others) and close to 40gb in other games + Spotify, that's already 120gb, plus whatever other apps you have.
In this screenshot it shows 133gb in apps.