I have a T-Mobile. I answered a call last weekand hung up the phone when I was finished. The following morning, I tried to power the unit up and nothing happened . I did a soft and hard reset, and nothing happened. I called T-Mobile and they cannot do anything for me as I am not a subscriber. Has this happened to anyone else? Is there any way to fix the unit? Anything should try? T-Mobile won't help as the original purchaser has a large outstanding balance, unpaid of course. If he was in good standing I would have a new unit delivered tomorrow, so I cannot do anything with T-mobile, so any suggestions other than that are welcome.
same problme
hi i got same problme first time it will can on but can not turn on radio few hour will not see any appication and can not connect to pc and few hour will can not turn on only on dasktop charge will on but will restart see only T-MOBILE
if anyone have solution please help me also
Does anybody know of anywhere in Canada preferrably or the US that does repairs on these units? I'm getting desperate at the moment missing my wonderfull unit.
Suddenly my XDA o2 screen (with Dev SE1.2) went crazy displaying vertical lines like Niagara waterfalls! A soft reset did not solve the problem. I can hardly see and understand that the software is running correctly behind.
Haven't tried yet hard reset. Any advice would be welcomed.
THKS
Gear
:shock:
This happened to me. Mine had to be replaced because T-Mobile USA said it was a hardware failure.
and me,o2 replaced for new
Thank you for coming back to my question. Unfortunately, I am out of warranty. Does anybody know if Expansys in UK, undertakes such repairs?
Many thanks,
Gear
Hi Folks
Have just recieved my xda2 back from the uk service center. Credit due, they were quick and helpful, but the faults are still the same. Theyd upgraded the extROM but apart from that it appears nothing has changed.
The ROM is o2 1.66WWE and ive been having numberous freezing problems, I thought about upgrading the ROM to 1.72 imate but of course i guess once this is done, if something goes wrong o2 wont support the device any more. The other problem is i cant quite pull enough information together from the thousands of topics on this board to find out how to upgrade, what to use, what to do if it goes wrong, etc. Does anyone know of a recommended guide?
Aside from that, what does everyone think? Shall i continue to send it back to o2 or take matters into my own hands and start upgrading?
For anyone who ends up in the same situation as me, i had the device returned to me recently and the service center had changed the motherboard. Now it works perfectly fine, not problems and chances are if i had flashed to 1.72imate i wouldve had the same problems due to hardware fault and o2 wouldnt have supported me anymore. Tread carefully o2 upgraders
Hi guys
A while back my phone would not connect to the computer and now it does not even charge I took it to orange and they said that it is out of Organe guarantee since I have had b=it for longer than 6 months and that I would need to send it to Sony. I called SOny and they said that I should send it to them and they will fix it for free if the fault is due ti a manufacturer fault but will chage if it is not due nto a manufacturer fault.
Does anyone know what could be wrong with the phone?? DO you thionk that this will be a manufacturer fault?
Broken USB port. Probably due to misuse, like too many connects and disconnects without being gentle removing the plug, etc, and if it is due to misuse, they will charge you the repair bill.
I have the same problem. Before sending the phone try a couple of options like
A Different Battery
A Different Charger ... PLUG + LEAD
Charge with the Phone turned off. --> Can take a couple of minutes before a a red light / screen comes on ive found out.
If all this fails then it must be a broken USB Port. Am going to be sending my off soon, as intermits and effects the volume button when plugged in . Just they that hold the phone for about 2 weeks and i need my phone
Hope you get it sorted
Just got my phone back after 3 weeks!!!! Same thing happened to me too, but was still under warranty, had to unmod my phone first tho lol
Sent from my X10i using XDA App
Orange are being retarded. Walk into a shop, request that they repair or replace it. Be firm yet polite, request manager if needed. Do it on a Saturday afternoon, busiest sales day, will not want you in front of customers, taking up sales time. Inform the manager that as the retailer your contract is with them not the manufacturer. It's his responsibility to make good on that contract, six months is an unreasonable period of time in which to develop a fault. He can get a replacement from SE but that it not your concern. The manager will know retail law, you now sound like you know what you are talking about, he'll cave, though he may need his area manager
There are common problems with both the USB port in the phone and with the included USB charging cable. Before trying to get the phone repaired you should first make sure the cable is good. The end of the cable that plugs into the phone can be easily deformed and wont properly connect (it plugs in but wont seat right so it wont charge/connect to PC) this happened to mine and I replaced it with a gigaware gold plated one that cost me $30 USD but charges my phone ~3x faster.
Sent from my X10i using XDA Premium App
thanks for the advice guys, I will just have to send it off to Sony. I really wanted to get it sorted without sending it to Sony since I have rooted the phone and added a custom rom which may cause problems since the guarantee is void if the software has been tampered with. I have tried a new battery and have tried 2 other cables with no success.
cockbeard said:
Orange are being retarded. Walk into a shop, request that they repair or replace it. Be firm yet polite, request manager if needed. Do it on a Saturday afternoon, busiest sales day, will not want you in front of customers, taking up sales time. Inform the manager that as the retailer your contract is with them not the manufacturer. It's his responsibility to make good on that contract, six months is an unreasonable period of time in which to develop a fault. He can get a replacement from SE but that it not your concern. The manager will know retail law, you now sound like you know what you are talking about, he'll cave, though he may need his area manager
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Click to collapse
I completely agree, I work at Comet and was under the impression that the retailer always sends the product off to the manufacturer since I bought the product from the retailer and not the manufacturer.
I don't suppose anyone knows how much this could cost?
You can unroot the phone and flash the manufacturers FW back on the phone although in most cases just rooting and flashing custom ROMs doesn't void your warranty as the Android OS is google software not the phone makers.
Sent from my X10i using XDA Premium App
I had the same problem, went into local tmobile store, and they sent it off and I had it back, with a new main board and they had even replaced the screen protector for me all for free, in less than a week
I reflashed it with tmobile firmware before I sent it back btw
I was reading the Sony leaflet that you get with the X10 and it mentioned that the warranty does not cover changes in software however my problem is more of a software problem so I am hoping that this will not affect me. just hope they don't switch on the phone (after they get it working) and see a big blue piece of text saying Cyanogen with a blue line circulating around it
I cant believe Orange wont send it off for me whereas TMobile (who are more or less the same company) do send off the product off.
I am going to send it off to sony and will update this thread with the outcome as it may help other X10 users in the future
I had same charging issue but I got replacement of motherboard with new IMEI#.
Sony Ericsson gives 1 years warranty in India I was lucky... yes my phone was rooted and customized at the time when I gave it for repair.
Sent from my X10i using XDA App.
I have to wigle my chdrger alot. Afraid it will. Vreak soon
Sent from my X10i using XDA App
I got my phone back today. They fixed the problem and re-installed their own hardware. The problem is that they installed the first 2.1 software and when I try to update my phone, it says you have the latest softtware Oh well, I can still install a custom rom and the main thing is that my phone is working again
Does anyone know where to send a sony xperia x10a for repair The usb port is broken Its rooted reckon be safe to send to SE
Where you bought it?
The same thing happened to me, i just contacted the ones who sold it to me and said that it wouldnt charge, and they fixed it. (That is actually a problem with the Xperia)
So my advice is: Contact the people who sold it to you, and say it wont charge
AreRiise said:
The same thing happened to me, i just contacted the ones who sold it to me and said that it wouldnt charge, and they fixed it. (That is actually a problem with the Xperia)
So my advice is: Contact the people who sold it to you, and say it wont charge
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Click to collapse
Hi,
I have the same problem. But when I sent back my x10 mi-December to SE, I got it back 2 weeks later without repair. The said that the usb connector is broken and it's not covered by the warranty. Now, I have contacted my vendor directly and I am waiting for their answer.
The usb problems seems very common with the x10. If the vendor won't repair the phone, I will try to take legal action against them and SE. I have already contacted a government service here in France and they told me that they should repair it.
Is there some else who managed to get his phone repaired?