I was updating my bootloader using the pnewbootloader.exe app found on the xda developers FTP this morning and something weird happened.
When the app was done it wrote 000000x000000 at the end and that was it. After updating my bootloader I restarted my phone, but it wouldn't start. It just froze at a black screen. Nothing.... I doubt if it's even on. Tried charging it and then turning it on but no responce. Even the Led is dead. I tried all sorts of methods to bring back to life but all has failed. It won't even charge for god's sake. I noticed that when i remove the battery and charge it without the battery, the led would turn red. Otherwise the device is completely unresponsive.
I desperatly need help hear you guys. This is a call for all the Pocket PC geniuses out there. PLEASE PLEASE PLEASE HELP ME !!!!!!!!!!!!!!!!!!!!!!!!!
you have only two options..
GO TO THE NEAREST SERVICE CENTER and let them fix it for you
or
Do this (the instruction is for wallaby)
http://wiki.xda-developers.com/index.php?pagename=WallabyJTAG
if you get the result : 000000000:00000000 .. you upgrade your device correctly.. but why it kills your device .. i really dont know ..
the correct bootloader for HIMALAYA are boot_1.03.nb0,boot_1.01.nb0 and bootloader_1.06.nb0 ..the other bootloader in FTP the 515.nb0, 517.nb0 is for WALLABY .. bootloader_for_wm5.0 is not a bootloader but an IPL thats why i added in the name and warned not to use it.
anyway i already gives my warning about Downgrading/Upgrading a bootloader
http://forum.xda-developers.com/viewtopic.php?p=124909#124909
and was about to post HOW to do it .. but i change my mind since i also kill my Device due to some research and experimenting using an older than 1.01 bootloader
-toe
where can I find a service center here in manila?
tnx a lot
Thanks for your tip but ......
Well from what it seems I must have fried my device.... Now my question would be, how the hell are they gonna fix it ? And how much will it cost ?
If it's a matter of flashing a new bootloader then it shouldn't cost too much, but if they plan to replace a rom chip then I would suspect high repair charges.
If any body has any idea how much it might cost to have this problem fixed please don't hesitate to mention it cause it will surely make a difference.
If it's gonna cost me alot then I would rather buy a used xdaII and use it as spare parts for my original xdaII. Probably change the whole PCB and have it replaced with the used xdaII's PCB
evan_gerard said:
where can I find a service center here in manila?
tnx a lot
Click to expand...
Click to collapse
• Philippines Repair Centre
Brightpoint Phils. Inc.
Upper Ground Floor,
Ali Mall ( P. Tuazon Side)
Cubao, Quezon City 1100
Philippines
Phone: +63 (2)9957174 Fax: +63 (2)9957182
Monday to Friday: 10:00am - 9:00pm
http://www.seeo2.com/support/XdaII/template/RepairCenter.vm/partregion/ph
Re: Thanks for your tip but ......
tansoftware said:
Well from what it seems I must have fried my device.... Now my question would be, how the hell are they gonna fix it ? And how much will it cost ?
If it's a matter of flashing a new bootloader then it shouldn't cost too much, but if they plan to replace a rom chip then I would suspect high repair charges.
If any body has any idea how much it might cost to have this problem fixed please don't hesitate to mention it cause it will surely make a difference.
If it's gonna cost me alot then I would rather buy a used xdaII and use it as spare parts for my original xdaII. Probably change the whole PCB and have it replaced with the used xdaII's PCB
Click to expand...
Click to collapse
if it is under warranty .. just dont tell them about flashing your bootloader .. they will fix it with no cost .. but if already out-of-warranty .. then i dont know how much really it cost for them to repair it ..
but there is always one fact in service center .. no matter how big or small they will do to your device .. it will take long before you can get your device back ..
-toe
I got one question here .....
First of all allow me to extend my thanks to Toenailed for his help on this. Now for my question. I don't get ..... How come, after all the software and hardware knowledge we've got here in this forum, we still can't fix corrupted bootloaders ? Can it be true that service centers have special hardware equipment designed to flash corrupted bootloaders ?
I live in U.A.E, Dubai .... and to be honest, I'm pretty sure that the service center is gonna tell me that the PCB needs complete replacement. Our service centers prefer to replace rather than to fix. I bet if I tell them about the bootloader issue they won't have a clue and insist on replacing the main PCB.
I seriously don't know what to do. I'M STUCK !!!!
is there a way that bootloader can be done without the need of the service centers?can you teach us?
Ok you guys this is ****'n serious **** ....
I sent my phone to the service center this afternoon, and guess what .... they couldn't understand what happened and have sugested to have the PCB changed. Changing a PCB would cost 1,400.00 DHS This is sooooooooooo ****'n expensive. A used pocket pc would cost 1200.00 DHS. I got so pissed off at this. Our service centers prefer to replace than to repair.
Now, it's been 18 hours without my pda and it's been a living hell so far. I'm so ****'n desperate right now that I could actually kiss the guy that comes up with a solution.
This is a call to all pocket pc experts including ( Buzz Lightyear, Toenailed, and Mamaich ) PLEASE PLEASE PLEASE you guys ... This is really heart breaking. I'm currently trying some reviving methods but so far I haven't been lucky with anything. I really hope you come up with a solution u guys !!!
There's only one way to fix the Bootloader is by using the Jtag method to the PCB which is not described or anyone went into this experimentation especially on the HIMALAYA's Board or later ones..
I'm sorry to disappoint you my friend but pray if Toenaild will go further more and study it :roll: and making it easy to happen...
I'm really stuck here .....`
Buzz Lightyear & ToeNailed
For God's sake please come up with a simplified version of the steps needed to repair a corrupted bootloader. I'm sooooooooooooo ****'n desperate now. Our local market doesn't even have spare parts or pcbs.
Re: I'm really stuck here .....`
tansoftware said:
Buzz Lightyear & ToeNailed
For God's sake please come up with a simplified version of the steps needed to repair a corrupted bootloader. I'm sooooooooooooo ****'n desperate now. Our local market doesn't even have spare parts or pcbs.
Click to expand...
Click to collapse
sorry mate, i can't help in this case...
I am willing to buy your unit for 150-200 USD (you pay shipping). please let me know if you are interested.
I am in Europe.
and, if you are not satisfied with my offer, take into account that for 450 USD you can get a brand new one with warranty here (not officially, surely )
i finally got my device back ..
i didnt pay even a centavos since it is still under warranty .. they replace the motherboard
i already ask them how much it will cost if i will pay the board and they said it should be around 1,950 to 2,950 Philippine Pesos (35.45USD to 54USD)
-toe
A New Motherboard .....
toenailed said:
i finally got my device back ..
i didnt pay even a centavos since it is still under warranty .. they replace the motherboard
i already ask them how much it will cost if i will pay the board and they said it should be around 1,950 to 2,950 Philippine Pesos (35.45USD to 54USD)
-toe
Click to expand...
Click to collapse
A new motherboard .......
and working cam & rec buttons in Magneto :?:
Whatever, toenailed is back in business :!:
toenailed said:
evan_gerard said:
where can I find a service center here in manila?
tnx a lot
Click to expand...
Click to collapse
• Philippines Repair Centre
Brightpoint Phils. Inc.
Upper Ground Floor,
Ali Mall ( P. Tuazon Side)
Cubao, Quezon City 1100
Philippines
Phone: +63 (2)9957174 Fax: +63 (2)9957182
Monday to Friday: 10:00am - 9:00pm
http://www.seeo2.com/support/XdaII/template/RepairCenter.vm/partregion/ph
Click to expand...
Click to collapse
brightpoint doesn't repair xda anymore as per their customer representative. It took me 2 hours to got to their service center and spend time waiting for my turn just to tell me that they no longer repair/reprogram xda. What a waste of time and effort. Can you please advise me where to get this services, tnx.
Related
Hi all,
I would like to make my O2 dead and then return to repair center. Any one can help..... :roll:
drop it from a large building
Thanks for your great idea.. but if you have dropped it from high builing, service center still help u to repair your phone foc, please let me know,,, i shall follow u... :twisted: :twisted: :twisted:
High Voltage applied to the the conectors on the botton should do it.
or
run over it in a car a few times should do it, get a large battery and short some of the chips on it,
Why are you doing this?
Wanting a second set of accessories are we :wink:
You could try pulling the plug half way through the ROM upgrade, I would guess this whould be quite effective on making a dead 02. The one benfit is that it's less damaging and I think the insurance would still pay out - blame a power cut, blown fuse or somthing like that.
I want send back to O2 repair center,,, so that they will help me to upgrade my rom.. :roll: :roll:
microwave it for a minute !!!!
lol
do a Radio upgrade & disconnect the device from the cradle in the middle of the upgrade! this works 100% :wink:
from my experience, i had mine replaced 7 times, and always no extra accessories included. (seveth a charm tho)
If you just want them to do the upgrade - why don't you just take the plunge and give it a try. If it works you'll have surpised yourself and you won't have to be without your device for a couple of days.
If it fails then the you'll have to send it back and you've not lost anything.
Give it a go! Go on!
You can do it
I have just changed my rom 3 times tonight and it is so easy, I might take it a bit far but I am addicted to change I also changed the rom yesterday as well. I fully recommend giving it a go. It is real easy. I see it as the phone likes it and wants me to upgrade it, so I am just doing good.
Look I am not a freak, I am just trying to make the point like others have before me that it is easy and we will help you...........
We believe in YOU.
Re: You can do it
seal said:
I have just changed my rom 3 times tonight and it is so easy, I might take it a bit far but I am addicted to change I also changed the rom yesterday as well. I fully recommend giving it a go. It is real easy. I see it as the phone likes it and wants me to upgrade it, so I am just doing good.
Look I am not a freak, I am just trying to make the point like others have before me that it is easy and we will help you...........
We believe in YOU.
Click to expand...
Click to collapse
Freak!
Where I can down some rom to upgrade my machine?
Should I use the ASIA ROM?
Go to the main page (http://forum.xda-developers.com/front_page.php) and in the centre you will see "XDA II UK updates now available". there is a download link there or you can register on the O2 site and download the rom from there. If you live in UK get that rom, if you live in Australia/ Asia get the Asia rom.
Cheers
Hey,hi to all!
I had a Live with Walkman WT19i and my screen broke..
I phoned SE to tell me what to do and they told me to send the phone to arvato services in order to be fixed...
After 4 days arvato told me that they can't replace the screen and i need to pay for the whole phone which i had about 1 week before the incident!!!
I phoned SE again and asked them about the phone's screen whether it could be replaced or not but they told me that only arvato knew what can or can't be fixed!
Jesus...
Soo...
What do you think?can the screen be replaced and they try to rip me off or they're telling me the truth..?
I would try your nearest phone repair shops, they might have spare parts for your phones as it a quite new model.
Sorry I couldn't help much
Don't like the sounds of this! Sorry to hear your problem
If the phone has broken after just one week, there is a good chance you can argue it was faulty at the point of sale and demand a new one for free. It is part of a phone's normal operation to sit in your pocket. If it broke whilst under this normal use, it is not your fault, the device is faulty.
My suggestion: get in touch with trading standards, ask them for some help. Then phone both SE and arvato telling them that you have been in touch with trading standards and what they have said. You'll be suprised how much big companies squirm when somebody has trading standards on their side.
Hope this helps, best of luck!
Thats of course your own fault. I guess you dropped it.
Your household insurance will cover this, just tell them a friend accidently dropped it
Thanks for the support Guys!Really appreciate it!
Well actually my friend pushed me accidentialy and I dropped the phone but from not much of a distance from the ground actually!
The question though was whether the screen can be replaced or not...?
Because they said something that they can't change just the screen and they need to change the board(?) if i remember correctly...:S
Tell your friend to pay for it lol
Ooow he WILL pay it!!That's a prommise...
Hello
This is my first thread, so first of all I want to apologize for my ignorance because i need to be honest with you guys is that i don´t really know much about this.
Thing is I bought this Samsung Galaxy SII i9100 and it had jelly bean installed, problem with the phone is that altough it was working fine in software terms (going into the internet, using the instant messaging services and social networks and so on) the camera had terrible lags, it just crashed everytime i tried to use it, so I decided I needed to go backwards, meaning I wanted to flash an older version of android to this phone, now here´s what happened
1.- I looked online for several websites including this one, and found out i needed the ROM, which i downloaded from sammobile (sorry i´m not sure if i´m allowed to say the source here it is another website), it was I9100UHLPP_I9100UHLPG_I9100UWALP5_HOME.tar.md5 for dominican republic.
2.- also read i needed the PIT, so i got it and used the omap4_all_20110627_emmc.pit.
3.- Followed this tutorial http://forum.xda-developers.com/showthread.php?t=1814801
Now here´s the problem, i succesfully placed the phone in download mode, and it got recognized by odin, but it failed when flashing, the phone got stuck into download mode, no activity was shown on Odin or the phone whatsoever, so i tried the most STUPID solution you can think after some time scratching my head without knowing what to do, I removed the battery.
Now the phone is not responsive at all, i plug the charger and it doesn´t show anything, use the 3 buttons and it doesn´t go to download mode, won´t come on, but it does get very warm on the camera area when plugged to charge.
I´ve read several threads of bricked galaxy phones but I wasn´t sure of any of the solutions posted, so I decided to ask directly miself, I know I posibly made some mistakes here, and I would really appreciate your help guys.
Before any of you asks me this, i don´t have a JIG so i haven´t tried that (as i said i´m kind of a newbbie with all this)
Service centre or maybe JTAG repair by 3rd party repairer. If you're lucky service centre won't notice/won't be able to tell you've borked it & repair it under warranty. If they don't get in touch with a couple of JTAG repairers (Google) & compare the cost with what Samsung/authorised repairer want to charge your to repair it.
Bricked is bricked. Nothing anyone here can tell you that's going to fix it given you're getting nothing out of the phone.
MistahBungle said:
Service centre or maybe JTAG repair by 3rd party repairer. If you're lucky service centre won't notice/won't be able to tell you've borked it & repair it under warranty. If they don't get in touch with a couple of JTAG repairers (Google) & compare the cost with what Samsung/authorised repairer want to charge your to repair it.
Bricked is bricked. Nothing anyone here can tell you that's going to fix it given you're getting nothing out of the phone.
Click to expand...
Click to collapse
The phone has no warranty so i´m F... up lol
OK. In that case, get in touch with these guys (as I said in my PP, if you do a Google search you'll find others. You might even find one near you if you ask at local mobile repair shops).
If the phone can be JTAG'd (and you're only going to find out if someone who does them has a look), it will be much cheaper than paying a Samsung service centre/authorised repairer to fix it.
I´m on it already.
MistahBungle said:
OK. In that case, get in touch with these guys (as I said in my PP, if you do a Google search you'll find others. You might even find one near you if you ask at local mobile repair shops).
If the phone can be JTAG'd (and you're only going to find out if someone who does them has a look), it will be much cheaper than paying a Samsung service centre/authorised repairer to fix it.
Click to expand...
Click to collapse
I already got in touch with a local 3rd party repair centre, they say it varies between 15-90 dollars to get this fixed depending on how bad it is, that is assuming it can be JTAGed, if it can be, i´ll let you guys know the information for the colleagues in Dominican Republic so they know, if not, then I guess I just got myself a very expensive paperweight :crying:
Good News!
My Galaxy SII i9100 is alive, i took it to this place and the JTAGed it and it works fine now, I still complain a little about the camera lags but is much better than before.
Should I post the information of the repair centre?
is that allowed?
Yep, do. Someone else might find it useful at some point.
irvingh30 said:
My Galaxy SII i9100 is alive, i took it to this place and the JTAGed it and it works fine now, I still complain a little about the camera lags but is much better than before.
Should I post the information of the repair centre?
is that allowed?
Click to expand...
Click to collapse
Store Location
Ok this is the address
Store Name: Alumun
Kilómetro 10 1/2 de la Carretera Sánchez (Independencia) Residencial José Contreras Manzana XII edif. I (Primer nivel área comercial de la plaza José contreras Local 108B). Santo Domingo Republica Dominicana 11102
I can´t post any links yet since I´m New here :silly:
That's cool. Hopefully if someone in the Dominican Republic has dramas with their SGS2 in future, they now know who does JTAG's
Edit - Post the website address in text & I''ll turn it into a link in this post.
Extra edit - Or PM me the website address & I'll link it here.
there you go
MistahBungle said:
That's cool. Hopefully if someone in the Dominican Republic has dramas with their SGS2 in future, they now know who does JTAG's
Edit - Post the website address in text & I''ll turn it into a link in this post.
Extra edit - Or PM me the website address & I'll link it here.
Click to expand...
Click to collapse
*www . alumun . com
*/plus.google.com/106016920708778675044/about?hl=es-419
Folks, if you ever need your phone JTAG'd & you're in the Dominican Republic, these guys can do the job:
www.alumun.com
Their G+ profile
(Thank IrvingH30 if this helps)
Hi.. My Lumia 800 is bricked. I was trying to install a firmware on it & then windows showed a dialog box to format the removable storage. I did. And, now its not turning on. I have tried everything pressing multiple buttons, charge it, etc. Please help me out here...
rock666 said:
Hi.. My Lumia 800 is bricked. I was trying to install a firmware on it & then windows showed a dialog box to format the removable storage. I did. And, now its not turning on. I have tried everything pressing multiple buttons, charge it, etc. Please help me out here...
Click to expand...
Click to collapse
i really dont know why but i heard that its not going to work after that formating but im not sure, sry if I'm not really helping you :/ hope you find a solution!
facekill1337 said:
i really dont know why but i heard that its not going to work after that formating but im not sure, sry if I'm not really helping you :/ hope you find a solution!
Click to expand...
Click to collapse
OMG!! What can I do now?? I just bought this phone, 2months ago...
rock666 said:
OMG!! What can I do now?? I just bought this phone, 2months ago...
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1457341 this is all i found so fast, maybe this can help you
rock666 said:
OMG!! What can I do now?? I just bought this phone, 2months ago...
Click to expand...
Click to collapse
Well my suggestion is, that when you bought your phone 2 months ago you probably have warranty, so bring it back to the shop and tell them the phone is not working.
Succes,
Rataplan said:
Well my suggestion is, that when you bought your phone 2 months ago you probably have warranty, so bring it back to the shop and tell them the phone is not working.
Succes,
Click to expand...
Click to collapse
would be better, my iPad was also just jailbroken and i get a new one because it had a broken display or something like that ;D
Rataplan said:
Well my suggestion is, that when you bought your phone 2 months ago you probably have warranty, so bring it back to the shop and tell them the phone is not working.
Succes,
Click to expand...
Click to collapse
Actually, I bought this phone without warranty. Do you have any idea how much they charge for this service??
rock666 said:
Actually, I bought this phone without warranty. Do you have any idea how much they charge for this service??
Click to expand...
Click to collapse
Then you need to find a phone shop which has a ATF Box.
You can repair broken Lumias due to formatting with this.
lordmaxey said:
Then you need to find a phone shop which has a ATF Box.
You can repair broken Lumias due to formatting with this.
Click to expand...
Click to collapse
Any Idea about Charges??
rock666 said:
Any Idea about Charges??
Click to expand...
Click to collapse
no, you have to ask in a local phone-repair-shop.
if you don't have one, you can buy the box yourself, costs about 150 Dollars.
I can do that for you but im from Portugal if you are interested contact me .
Cheers
cagueca said:
I can do that for you but im from Portugal if you are interested contact me .
Cheers
Click to expand...
Click to collapse
Sorry!! I'm from India. But, can u please tell me what are the charges there?? I went to Nokia Care, they said it'll cost Rs. 11,000 (200 usd). Right now, its not possible for me to spend 200$.
rock666 said:
Sorry!! I'm from India. But, can u please tell me what are the charges there?? I went to Nokia Care, they said it'll cost Rs. 11,000 (200 usd). Right now, its not possible for me to spend 200$.
Click to expand...
Click to collapse
omg, please, do NOT go to a Nokia Care Center!!
You have to go to a local "underground" phone-repair shop, not an official Nokia shop.
Only go to Nokia Care if they'll do it for free because of warranty!
Just say something like: "My phone's not working anymore. Don't know why", maybe you're lucky
lordmaxey said:
omg, please, do NOT go to a Nokia Care Center!!
You have to go to a local "underground" phone-repair shop, not an official Nokia shop.
Only go to Nokia Care if they'll do it for free because of warranty!
Just say something like: "My phone's not working anymore. Don't know why", maybe you're lucky
Click to expand...
Click to collapse
My phone's not in warranty..
And, are you from India??
rock666 said:
My phone's not in warranty..
And, are you from India??
Click to expand...
Click to collapse
No, i'm not.
Then you need to find one of those shop's i wrote above...
Why is your phone out of warranty?
You can check here: http://www.nokia.com/in-en/support/warranty-checker/
Postage From Portugal is something like 15 € + Serviçe 20 €
If you need just contact me .
Cheers
cagueca said:
Postage From Portugal is something like 15 € + Serviçe 20 €
If you need just contact me .
Cheers
Click to expand...
Click to collapse
Hi! Its hard for me to send it to Portugal.. But, can u plz roughly tell me what is the process?? The nokia people told me, they have to change the board as they can't repair it.. Is it true??
rock666 said:
Hi! Its hard for me to send it to Portugal.. But, can u plz roughly tell me what is the process?? The nokia people told me, they have to change the board as they can't repair it.. Is it true??
Click to expand...
Click to collapse
You have to solder the TP connection and klick "repair boot" in ATF software.
repair boot takes approx. 2min.
soldering depending on your personal skills longer, of course :good:
Hello all
I'm in a bit of a pickle, My S3 got a sudden death overnight while it was charging normally
It was rooted with stock kernel as well as having a cracked glass screen from a slight fall on asphalt..
Now my problem begins with dealing with Samsungs Service center, They claim they wont fix my SDS (motherboard) under warranty unless i pay ~210$ to change my whole topframe/digitizer/LCD/Glass which costs around $175 online, and all they way down to $150 if you buy bulk.
Anyways i'm pretty sure that the crack is mainly on the surface and affects only the glass screen panel, which I'm perfectly capable of changing myself (Is it possible without voiding warranty?) and the kicker is it costs ~$7 dollars..
So what should i do? fix it myself and try to have them cover the mobo/SDS, or is there a way i can make sure its only the glass screen so i can use that as leverage when dealing with the Service Centre, TBH i dont trust them 1 bit, they are all incompetent and just keep repeating what ever is handed to them.. The guy even tried to flash my phone then and there through Odin, he was convinced it was only a software thing. The crazy thing is before that my PC could see my phone when i connect it and Odin would read my USB connection normally.. NOW its definitely worse cuz even the PC cant identify the device when plugged in, nor odin...
Please advise on what the normal operating procedure in your country for a situation like this, also which path should i take? Of course i would rather not have to pay and extra $210, as i specifically asked them to just leave the screen alone, i have no problem with it, and just change the mobo or hand me a new one.. The reply is always along the line of... " its against policy sir, once a phone enters maintenance, everything has to be fixed" OK i get that, a bit cheeky. But when i can fix my screen for 10$ then its plain theft!
Im soo disappointed in Samsung at the moment. Can't believe i'm geting completely F***** out of my hard earned cash like that.
Thanks for taking the time to read.
PS: i'm currently using a $17 LG phone, amazing, charged for 2 hours, its been full battery for 4 days lol /Sarcasm
That is the normal Samsung response .
Why are you not returning the phone to the vendor under warranty ??
TheSabz said:
Hello all
I'm in a bit of a pickle, My S3 got a sudden death overnight while it was charging normally
It was rooted with stock kernel as well as having a cracked glass screen from a slight fall on asphalt..
Now my problem begins with dealing with Samsungs Service center, They claim they wont fix my SDS (motherboard) under warranty unless i pay ~210$ to change my whole topframe/digitizer/LCD/Glass which costs around $175 online, and all they way down to $150 if you buy bulk.
Anyways i'm pretty sure that the crack is mainly on the surface and affects only the glass screen panel, which I'm perfectly capable of changing myself (Is it possible without voiding warranty?) and the kicker is it costs ~$7 dollars..
So what should i do? fix it myself and try to have them cover the mobo/SDS, or is there a way i can make sure its only the glass screen so i can use that as leverage when dealing with the Service Centre, TBH i dont trust them 1 bit, they are all incompetent and just keep repeating what ever is handed to them.. The guy even tried to flash my phone then and there through Odin, he was convinced it was only a software thing. The crazy thing is before that my PC could see my phone when i connect it and Odin would read my USB connection normally.. NOW its definitely worse cuz even the PC cant identify the device when plugged in, nor odin...
Please advise on what the normal operating procedure in your country for a situation like this, also which path should i take? Of course i would rather not have to pay and extra $210, as i specifically asked them to just leave the screen alone, i have no problem with it, and just change the mobo or hand me a new one.. The reply is always along the line of... " its against policy sir, once a phone enters maintenance, everything has to be fixed" OK i get that, a bit cheeky. But when i can fix my screen for 10$ then its plain theft!
Im soo disappointed in Samsung at the moment. Can't believe i'm geting completely F***** out of my hard earned cash like that.
Thanks for taking the time to read.
PS: i'm currently using a $17 LG phone, amazing, charged for 2 hours, its been full battery for 4 days lol /Sarcasm
Click to expand...
Click to collapse
Brother, Why don't you try some other samsung service center?
It doesn't matter if your touch screen is damaged or even not working. If your phone is under warranty, and you ask them to replace the motherboard they can not refuse! (The broken screen does not comes under warranty) tell them to accept the phone like that only.
May be the guy in the service center you approached is a retard! Try another service center.
SERIOUSLY BRO!
---------- Post added at 01:52 AM ---------- Previous post was at 01:49 AM ----------
You can also have a look at this Hope this helps
http://forum.xda-developers.com/showthread.php?t=1993044
JJEgan said:
That is the normal Samsung response .
Why are you not returning the phone to the vendor under warranty ??
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Whats normal? are you sure you read the entire post. They took my phone in for a checkup today, not feeling optimistic at all.. and under 'warranty' ill likely have to pay a minimum of 220$ to get it fixed, that includes a complete new front frame/glass/digitier/lcd.. plus they might not cover the SDS motherboard because it has a cracked screen, the replacement of which [only the glass screen] would cost me ONLY 10$ to fix. But they say if its cracked it might be misuse therefore voiding waranty! BULL****, the phone is made so the screen cracks and not the actually LSD hence it should be quicker, cheaper and easier to fix
The motherboard part i'm not sure but i think its about $170 online price.
How are you not getting this! its obscene thievery masked behind "maintenance policy".
If all else fails i will be between throwing my phone in the trash and buying a new phone.. or spend around $200+ buying the parts and assembling them myself! this is not the kind of service you expect from a high end smart phone mnfg.
bilalraybrig said:
Brother, Why don't you try some other samsung service center?
It doesn't matter if your touch screen is damaged or even not working. If your phone is under warranty, and you ask them to replace the motherboard they can not refuse! (The broken screen does not comes under warranty) tell them to accept the phone like that only.
May be the guy in the service center you approached is a retard! Try another service center.
SERIOUSLY BRO!
---------- Post added at 01:52 AM ---------- Previous post was at 01:49 AM ----------
You can also have a look at this Hope this helps
http://forum.xda-developers.com/showthread.php?t=1993044
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Thanks already read through that thread!
They all operate under the same pollicies (Samsumg centres) here in Egypt! They don't just assume the customer is correct and under warranty, they tend to try to scam you to pay up for anything.. although it should be covered under warranty..
disgusting service. I want to file a formal complaint to Samsungs regional director once i get his contact..
TheSabz said:
Thanks already read through that thread!
They all operate under the same pollicies (Samsumg centres) here in Egypt! They don't just assume the customer is correct and under warranty, they tend to try to scam you to pay up for anything.. although it should be covered under warranty..
disgusting service. I want to file a formal complaint to Samsungs regional director once i get his contact..
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Try e-mailing your complaint through samsung official website.
They should call you back in 48 hours.
TheSabz said:
Whats normal?
You asked the question i replied yes its normal what more did you want ??
Samsung's response as i said it their normal response for damaged phones as you describe warranty void .
You say .
>>>It was rooted with stock kernel as well as having a cracked glass screen from a slight fall on asphalt.. >>>
That means in Samsung's view according to their warranty terms they will refuse warranty on two counts its rooted and it has a cracked screen .
Multiple identical posts on XDA and i have yet to see one where Samsung fix free of charge and that's world wide .
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