Atom Dead - iPAQ rw6828, XDA Atom Software Upgrading

I have a big problem. Yesterday I tried to upgrade my atom to the latest rom. Everything went ok up to 22 %, then my Atom rebooted and after that my Atom can’t boot up. The screen is black and the only thing that happens when you try to turn it on is that the Atom starts to vibrate. I have tried to soft reset, hard reset and boot to bootloader but nothing happens.
Does anybody have an idea of what I can do to start my Atom?
/D

Take it to the service centre
Mine stopped at 4% http://forum.xda-developers.com/viewtopic.php?t=50749
Contacted O2 and sent it off on Monday all the way to Hong Kong! So you may consider that if you don't get it back to life by the usual way

Related

O2 ATtom Stuck in Update Utility mode.

My Atom stucks in Update Utility mode ! I flash almost roms available ! I can complete but still stuck ! Any idea ? Please help me !!!
1 Remove your sim and sd card.
2 Press "Power" + "Action" + "Soft Reset" to enter the BootLoader
3 Connect to the pc via usb cable
4 Run Atom Upgrade utility again.
don't work
i have the same problem..did you solve your problem? if you did, please tell me how to fix this problem...stuck in update utility screen...
You have only one choice. And that is to return your Atom for repair. Mine was actually replaced with a new one 8)
See here http://forum.xda-developers.com/viewtopic.php?t=50749
xda ii s boot loader mode
Hi iam lok,
Is there any updates on the Boot loader problem.
Regards
Lok
IamGuest said:
1 Remove your sim and sd card.
2 Press "Power" + "Action" + "Soft Reset" to enter the BootLoader
3 Connect to the pc via usb cable
4 Run Atom Upgrade utility again.
Click to expand...
Click to collapse
Guys, dont worry. You have to be patient.
I had the same problem and following O2 Support suggestion
I returned it to their service center .
Now forty (40) days later I a still waiting for something that had a max turnaround of five working days.
take battery out - start update utility and stop at screen before it starts to install.
put battery in and connect to pc and then click continue
worked for me a while ago... i was just listing steps from my memory so i couldve written something wrong there
The steps are not clear :roll: Do you take battery out and connect atom to pc before starting update utiliy?
you take the battery out so the atom shuts down completely
and then you turn it on/plug it in and immediately run the rom upgrade
if you want to solve this problem use anther pc to upgrade your O2 ATtom
because the problem in your PC not pocket ( A atom) .
i had the same problem before i solve it when i change pc
I tried on three different laptops and it still did the same...would not finish flashing radio rom and now stuck in utility update black screen...any other ways to repair this problem?
ok had this happen to me a few times, seriously cant tell u what worked but keep trying to do soft boot and boot loader, and battery removal and reboot the computer, then try update again...
Each time it happened to me i had to try and try and after a while (maybe its a time thing) it worked amazingly enuff.......i was told to take it back to store, but perserverance won out!!.....
i figured if i have to take it back i have nothing to lose so i tried all the solutions and eventually it responds........
Good luck..
I hope this helps.
I've been fighting with my Atom for a few days and found a fairly reliable solution for the failure to complete the upgrade. I take out my SD card remove the Battery and the SIM, replace the battery and the unit goes into Update Utility. I then connect it to my PC and the USB connected appears on the Atom screen.
I am then able to run the upgrade utility at which point my Atom was previously running. In my case the upgrade that was released in February Xda-Atom-ENG-20060123.exe, this runs through without issue and my Atom is installed cleanly again.
Running a subsequent upgrade, it hangs again in the Update Utility again, but I can restore to the previous version successfully and have done repeatedly.
NeilB said:
I hope this helps.
I've been fighting with my Atom for a few days and found a fairly reliable solution for the failure to complete the upgrade. I take out my SD card remove the Battery and the SIM, replace the battery and the unit goes into Update Utility. I then connect it to my PC and the USB connected appears on the Atom screen.
I am then able to run the upgrade utility at which point my Atom was previously running. In my case the upgrade that was released in February Xda-Atom-ENG-20060123.exe, this runs through without issue and my Atom is installed cleanly again.
Running a subsequent upgrade, it hangs again in the Update Utility again, but I can restore to the previous version successfully and have done repeatedly.
Click to expand...
Click to collapse
Hello neilB. Could u, or anybody, tell me where I could find ROM such as yours? I wanna try it to my Atom. Perhaps, God helps me, I could "cure" my Atom which is stuck at "Update Utility" and when I flash its ROM, never pass stage 5.
Thanx in advance. i really appreciate it.
helllo everyone...
i have a same problem..my atom is stuck on update utility screen..
dunno wat to do... i'm tryin to reflashed again..but it stooped at step five..'burn radio stack"..
i've been tested flashed it with another rom..
really appreciate any help..
kubo_yosiharu said:
helllo everyone...
i have a same problem..my atom is stuck on update utility screen..
dunno wat to do... i'm tryin to reflashed again..but it stooped at step five..'burn radio stack"..
i've been tested flashed it with another rom..
really appreciate any help..
Click to expand...
Click to collapse
Please go through this I had the same problem, but remeber to follow the instructions precisely as if u do not follow the same procedure u will not be able to correct the problem:
http://forum.xda-developers.com/showthread.php?t=358442

Upgrading to lastest ROM

Guys,
Helpful tip, just hard reset your Atom Life and proceed with upgrade. I used this way after 5 times of unsuccessful tries, after I hard reset, it works!
For every unsuccessful try, I learned so much on how to restore my Atom life from dead device. send me a PM if you need help, hope my solution will work also on you. I will try to detail my experiences and post it here if I have time.
do share here? how u revive the atom life every time?
Do you know how to dump the Radio ROM?
farbird said:
do share here? how u revive the atom life every time?
Click to expand...
Click to collapse
I tried to upgrade my ATOM and after running the ROM upgrade, it is stucked in 0% Stage 4. After an hour, I pulled out the cable and tried to restart the device but it gives me a screen "DSUU". I press the record button+reset and removed the SD Card and choose the option 1 (Start OS) and it gives me a revived status but not Text Message option. I tried again and again and it is the same. Last time i tried, I left my device overnight and nothing happened. But when I pulled out the cable and restart the device, it starts just like before and it gives me the original screen and setup and nothing happened to my ROM Upgrade.
I tried again the upgrade by resetting first the ATOM life into factory settings (HARD RESET) and run the upgrade and everything runs smoothly. Now, everything is fixed, and upgraded and I reinstall again the themes, screens that I want.
Hope this helps.
can u post tht ROM
can i install tht on o2 atom life.....
mailpravinat said:
can i install tht on o2 atom life.....
Click to expand...
Click to collapse
Yes, I am using O2 ATOM Life running in WM6 (ROM Source - seeo2.com)

after upgrading to WM6.1 NO DTMF NO BOOT Mode

i upgraded my phone succesfully to wm6.1 (prophet shadow clean) i admit i was a hard trip, althought it was interesting.
but after days of usage i found the following,
1. am not able to send DTMF during the phone call
2. am not able to bring my phone back to Boot Screen so i can install another ROM
SPL: 2.G3.4pda
IPL: 2.09
ROM: prophet shadow CE
QTEK S200
so i tried to use the loader, it works fine and when it tries to restart my phone in the boot screen mode the phone just hangs in a black screen, and when i try to do it manually it also hangs up in that black screen.
till i remove the battery and restart the phone, and it loads the ROM very smoothly again,
i tried to hard reset the phone and try again, but i get the responces,
did anyone experienced these problems ?
btw thanks to dioxda2 and claudy fa for such hard work Thank you guys,
crazy_luv said:
i upgraded my phone succesfully to wm6.1 (prophet shadow clean) i admit i was a hard trip, althought it was interesting.
but after days of usage i found the following,
1. am not able to send DTMF during the phone call
2. am not able to bring my phone back to Boot Screen so i can install another ROM
SPL: 2.G3.4pda
IPL: 2.09
ROM: prophet shadow CE
QTEK S200
so i tried to use the loader, it works fine and when it tries to restart my phone in the boot screen mode the phone just hangs in a black screen, and when i try to do it manually it also hangs up in that black screen.
till i remove the battery and restart the phone, and it loads the ROM very smoothly again,
i tried to hard reset the phone and try again, but i get the responces,
did anyone experienced these problems ?
btw thanks to dia_dxo and claudy fa for such hard work Thank you guys,
Click to expand...
Click to collapse
..
..
..
Please check you battery..
..
..
..
what do u mean by checking my battery it's fully charged 98%
crazy_luv said:
what do u mean by checking my battery it's fully charged 98%
Click to expand...
Click to collapse
1. How long have you been using your battery?
2. 100% charged is not equal to a healthy battery,
3. normally, the longer year the battery you use, the weaker the battery performs.
4. just .... if you have the other new battery, test the result, or
5. you can also check if the your problem will be the same if AC charger is plugged.
just wanna assist.
1. i have been using my battery for 2 years.
2. battery lifetime varies from 1.5-2 days.
i dont have my AC charger close, so do u know another way to check battery health ?
crazy_luv said:
1. i have been using my battery for 2 years.
2. battery lifetime varies from 1.5-2 days.
i dont have my AC charger close, so do u know another way to check battery health ?
Click to expand...
Click to collapse
1. you may connect the usb power to make a softreset, and to see you problem exists or not,
if no more problem, that means the battary MAY BE not healthy enough to bear the
high(for micro electronics) electric consumtion for prophet rebooting.
Good Luck. Just one of the ways to find your answer logically.
By the way, for monitoring your battery, you may use the battery status.
I can't help you with the boot issue, but your DTMF problem is already covered in the CE thread. Just open that thread and use "search this thread" from the top-bar using DTMF as keyword. Your answer will be presented within a split second.
SUCCES!
As for your dialog with dioxda2, I think you are talking about totally different things......
rondol1 said:
I can't help you with the boot issue, but your DTMF problem is already covered in the CE thread. Just open that thread and use "search this thread" from the top-bar using DTMF as keyword. Your answer will be presented within a split second.
SUCCES!
As for your dialog with dioxda2, I think you are talking about totally different things......
Click to expand...
Click to collapse
Dear rondol1,
He has 2 problems, I am helping only one of them (not rich enough..... )
and you, you had completed his answers.
dioxda2 said:
Dear rondol1,
He has 2 problems, I am helping only one of them (not rich enough..... )
and you, you had completed his answers.
Click to expand...
Click to collapse
Together we will manage... But you are talking about battery condition as a solution for his "stuck in bootloader" problem? I am under the impression that you misunderstood his question. But then again, it could also be me who misunderstood!
I think the 'battery' may be something to do with the power provided by the USB port.
Try entering bootloader with the AC supply in.
RE:1. am not able to send DTMF during the phone call
crazy_luv said:
i upgraded my phone succesfully to wm6.1 (prophet shadow clean) i admit i was a hard trip, althought it was interesting.
but after days of usage i found the following,
1. am not able to send DTMF during the phone call
2. am not able to bring my phone back to Boot Screen so i can install another ROM
SPL: 2.G3.4pda
IPL: 2.09
ROM: prophet shadow CE
QTEK S200
so i tried to use the loader, it works fine and when it tries to restart my phone in the boot screen mode the phone just hangs in a black screen, and when i try to do it manually it also hangs up in that black screen.
till i remove the battery and restart the phone, and it loads the ROM very smoothly again,
i tried to hard reset the phone and try again, but i get the responces,
did anyone experienced these problems ?
btw thanks to dioxda2 and claudy fa for such hard work Thank you guys,
Click to expand...
Click to collapse
About this "1. am not able to send DTMF during the phone call "
try to find in registry this key (EnableDTMF) and change it to 0
i know is very strange, but it works...

i need your hepls........plz

hi
i recieved one xda atom black from my friend and this atom is facing with unkonwn problem after upgrading to wm6
the problem is hanging after going to standbye mode
when u i want to wake uo device with pressing power button my device goes to hang and it need to replace battery for coming back to life.
i changd rom but result is same.
i read many treats in here i think with replaceing eboot file then i can fix it
any comments?
thanks
KEYVAN-GSM said:
hi
i recieved one xda atom black from my friend and this atom is facing with unkonwn problem after upgrading to wm6
the problem is hanging after going to standbye mode
when u i want to wake uo device with pressing power button my device goes to hang and it need to replace battery for coming back to life.
i changd rom but result is same.
i read many treats in here i think with replaceing eboot file then i can fix it
any comments?
thanks
Click to expand...
Click to collapse
I had the same problem. My only solution - was to buy a new phone. I tried everything, including:
Downgrading to WM5
Upgrading to WM6
WM6.1
Chinese WM5
Arabic WM5
Slowing processor down
Speeding processor up
Opening it up and cleaning all contacts
same with my friends ATOM, any solution yet? this thread was from last month of march.
please help!

how to restore dead bootloader on O2 atom life

please can someone HELP me by sending me the instructions how to restore dead bootloader on my O2 atom life after a failed WM6.5 upgrade.
the device is not switching on, not entering bootloader screen.
when the battery is inserted and charger connected, orange led light is lit
PLEASE HELP, i love my atom life
pblair said:
please can someone HELP me by sending me the instructions how to restore dead bootloader on my O2 atom life after a failed WM6.5 upgrade.
the device is not switching on, not entering bootloader screen.
when the battery is inserted and charger connected, orange led light is lit
PLEASE HELP, i love my atom life
Click to expand...
Click to collapse
Please describe what you can see now in the screen of bootloader.
I think I've faced the same problem on my Atom Life before(my device has been dead(due to flashing error), but then cured by myself)... Maybe I can help.
check the site's wiki
there should be something about this.
additionally, have you tried the mini sd card flashing method (you can enter it's bootloader by holding the camera button - if thats the bootloader you're not talking about)
help me to revive my dead o2 atom life
my o2 atom life is not going in bootloader mode after mismatch rom upgrade(it has complete black sceen, i tried all buttons and battery remove and reinsert). please help me
you bricked your device .... try to open the device and remove this "cmos" battery
TRY THIS
manmohan0339 said:
my o2 atom life is not going in bootloader mode after mismatch rom upgrade(it has complete black sceen, i tried all buttons and battery remove and reinsert). please help me
Click to expand...
Click to collapse
hi manmohan
First thing Dont Panic. There could be several things which might be responsible together making things difficult and confused.
1) Battery have not enough power.
2) Rom installation failed in the middle due to ROM file corruption.
Possible solution (Worth trying out)
----------------------------------
1) For first thing to confirm. Keep battery on charge for 1 hour though nothing is on screen. This will charge no only the main battery but also the internal CMOS battery, which is important. The redlight of charging will show that phone hardware is charging your battery. You are done with BATTERY.
2) Download fresh copy of any compatible rom on your pc. Connect any USB CARD-READER to your PC. Format SD Memory Card in FAT format (also known as FAT16) on your pc. Be sure the card is less than 2GB. If its 1 GB it is better. Copy the AL1.DIO file on SDCARD. You are done with SDCARD.
3) Try installing ROM exactly as mentioned in this THREAD
4) If still this fails, that means your battery is not yet fully charged or not working properly. Go to any mobile shop and ask them to charge the battery to full with thier charging unit and again start from step 1. Also ask the mobile technician if your battery is fine or not.
If battery is above 70% and card is FAT and ROM file is not corrupted, the installation again will go fine and you will be with your mobile again.
THIS MAY HELP, I M NOT SURE, BUT WORTH TRYING OUT THESE BASIC STEPS. HOPE THIS HELPS.
BEST OF LUCK...
Mahendra C
Mumbai, India
can you tell me the steps you took to cure your atom life.....thanks for your help
aa125690 said:
Please describe what you can see now in the screen of bootloader.
I think I've faced the same problem on my Atom Life before(my device has been dead(due to flashing error), but then cured by myself)... Maybe I can help.
Click to expand...
Click to collapse
i am not getting to the boot loader screen at all. when i press the power button, it phone doesnt power up.
when i connect charge...the amber light blinks and when remove charger its the same until battery runs out.
greatly appreciate your help
pblair said:
i am not getting to the boot loader screen at all. when i press the power button, it phone doesnt power up.
when i connect charge...the amber light blinks and when remove charger its the same until battery runs out.
greatly appreciate your help
Click to expand...
Click to collapse
Try charging your battery until the amber light turns green (it means it is fully charged).Then try to do a hard reset (pressing the power and reset button simultaneously). It will bring your phone to the last ROM that was installed.
Dear ManMohan
No need to send private emails. May be you are assuming most of us as mobile hardware experts but trust me many of us are not. I am just trying to help.
I am sure, you are very near to solution which you can do on your own. And yes, discussing all this in forum, will help many other people too now and in future, than in private emails.
--------------------------------------------
Try to find Original ROM from O2 website here http://www.myxda.com/romupgrade.aspx Select Atom Life and download Rom Installer for XP version and VISTA version both. Write them on blank CD for future reference, just in case you may need in future. DOWNLOAD THEM AS SOON AS POSSIBLE BEFORE THEY CLOSE THE SITE AS O2 IS ALREADY TAKEN OVER BY MWG (www.mwg.com)
Try installing this official ROM from your PC with this installer, while your O2 Atom life connected to PC with USB Cable. Even this method also restores many phones from boot error.
Hope this helps. Best of luck.
Mahendra
same problem
I have the same problem. what happens is that i include eboot.nbo in the mini sd. when flashing is done, i have a dead set.
searching for jtag what I found is that the software out there that is compatible for exec and flame. when used with life will result with errors.
also trying some key combinations but never come up with flashing/boot screen.
same problem
asunta said:
I have the same problem. what happens is that i include eboot.nbo in the mini sd. when flashing is done, i have a dead set.
searching for jtag what I found is that the software out there that is compatible for exec and flame. when used with life will result with errors.
also trying some key combinations but never come up with flashing/boot screen.
Click to expand...
Click to collapse
hi,
can you give photo showing jtag poins for atom life and how to prepare its cable, i want to try for my dead atom life.
juliuscezar said:
Try charging your battery until the amber light turns green (it means it is fully charged).Then try to do a hard reset (pressing the power and reset button simultaneously). It will bring your phone to the last ROM that was installed.
Click to expand...
Click to collapse
i charged for 3 days and the orange light just keeps blinking...do you have any more ideas i could try
aa125690 said:
Please describe what you can see now in the screen of bootloader.
I think I've faced the same problem on my Atom Life before(my device has been dead(due to flashing error), but then cured by myself)... Maybe I can help.
Click to expand...
Click to collapse
after charging phone....i remove the battery and replace and when i press record+camera buttons + power and reset the orange lights comes....does this info help in you helping me
Yap Atom Dead bootloader is very annoying
Almost 1 year my Atom life dead or brick.I already Searched even to Service Center in our country and Atom central service in Singapure and china but none of them can fixed this this problem. They Said : "The Only way for fixing this brick atom life just Replace mother board".The Atom which has dead bootloader can not fix with Just press whatever button in your atom or even install New ROM.Cause the one of term for installing the new rom to The ATOM life is port must be detected by USB Computer port.But in this condition your atom life nothing detected by USB Port computer.Reasonly you can not nothing to do.But FYI if you have contact person in China precisely in Quanta Computer Manufacturer especially in Maintenance or engineering, I think there's only hope.But In the world there's nothing imposible to do.Until now I am still keeping my brick atom dead life, waiting someone can solve this problem. many thx.
jtag
blankavail2009 said:
Almost 1 year my Atom life dead or brick.I already Searched even to Service Center in our country and Atom central service in Singapure and china but none of them can fixed this this problem. They Said : "The Only way for fixing this brick atom life just Replace mother board".The Atom which has dead bootloader can not fix with Just press whatever button in your atom or even install New ROM.Cause the one of term for installing the new rom to The ATOM life is port must be detected by USB Computer port.But in this condition your atom life nothing detected by USB Port computer.Reasonly you can not nothing to do.But FYI if you have contact person in China precisely in Quanta Computer Manufacturer especially in Maintenance or engineering, I think there's only hope.But In the world there's nothing imposible to do.Until now I am still keeping my brick atom dead life, waiting someone can solve this problem. many thx.
Click to expand...
Click to collapse
I am building jtag hardware. I will try to flash boot loader using linux taken from this site.
HTML:
http://www.nrs.pt/pub/projects/acuv2/doc/mel-colibri/html-chunk/mel.bininstall.html
It is also possible to use windows, but some parts of the program is missing. Still, I am having a hard time to build the jtag hardware, taken some parts from nokia dct3 flasher.
Had the same problem and after about 15 days of its brick status I took it out and charged and after 100 % charged installed the official "Xda_Atom_Life_WM6_WWE_RC2140907B2" and then subsequently the PDAVIET ROM 6.1 with AL1.DIO.
can you explain the procedure in detail.?
Carbideman said:
Had the same problem and after about 15 days of its brick status I took it out and charged and after 100 % charged installed the official "Xda_Atom_Life_WM6_WWE_RC2140907B2" and then subsequently the PDAVIET ROM 6.1 with AL1.DIO.
Click to expand...
Click to collapse
please explain in detail, how did you repiar it ? where you able to go in bootloader mode?
JTAG
asunta said:
I am building jtag hardware. I will try to flash boot loader using linux taken from this site.
HTML:
http://www.nrs.pt/pub/projects/acuv2/doc/mel-colibri/html-chunk/mel.bininstall.html
It is also possible to use windows, but some parts of the program is missing. Still, I am having a hard time to build the jtag hardware, taken some parts from nokia dct3 flasher.
Click to expand...
Click to collapse
I think the problem not from the JTAG Software.Officially Intel PXA 270 can be flashed by reguler flasher software with jflashm or even HJTAG and I already read detailly in the intel section site,but we can not find the right position so we can not flush directly eboot this processor.Now I am unfolding this atom for searching The right JTAG Position.But I don't know how identify this jtag point.In this side board there are many point, I think I must try one by one, do u have any idea?
help
i also have same problem... my atom life brick...i cannot power on at all.. nothing appear on the screen... i have done the charging tricks.. please help me

Categories

Resources