I'm running DCD GPS ROM, about 50-75% of the time, everytime i go to sync with Windows Mobile Device Center, I'll get ERROR. then i go into activesync on my phone and it gives the screen to set up activesync, like it's the first time it's syncd. it's getting frustrating to have to set up the connection everytime.
JIM
THanks for your help
I'm using dcd's 2.0.0 and I can't sync with my PC via activesync at all. Exchange server is working great; PC a no go.
im using "official" 3.16 and have the issue too, at first it would sync sporatically (maybe 1 out of every 3 or 4 tries) now it doesnt work at all, the PC doesnt even detect anything is plugged in
I've had that issue since 2.09. Sometimes windows will ding at a new device other times, it wont.
Related
I have been experiencing some issues when trying to connect and synchronise my XDA2 with my desktop and I was wondering if it was a known issue. Firstly, the XDA2 has had it's ROM updated to 1.60.50.
The problem is when I try to connect to ActiveSync 3.7.1 more often than not, it connects, user authenticates and shortly after disconnects before it even starts synching. The only time I can guarantee it will work is when I re-install ActiveSync 3.7.1 and bond the devices for the first time. Eventually I isolated it down to a problem with the XDA2:
I have two means of synchronising - with the USB cradle and via a bluetooth dongle therefore it is not a case of a faulty cradle. The USB's on my computer are USB 1.1, not the latest USB 2 but I do not see that as an issue.
After a hard reset of the XDA2 and no extra software installed, I still experience the problem so it is not a software issue, which only leaves a problem with the XDA2. There is a possibility that the user authentication fails and that is the reason it disconnects but I would expect an error message telling me so - is this the case?
So in summary, connects when re-install activesync 3.7.1 and will continue to reconnect while the computer is turned on. But after you turn the computer off and restart it, more often than not when you attempt to synchronise, it opens the port, connects, user authenticates and then suddenly stops. The signal bar changes to the connected columns and then back to the normal radio columns.
Have there been any issues like this before?
Activesync XDA II problems - a coincidence ?
I have exactly the same problem. I'm not sure exactly when it started, but I think it was about a week ago.
I've done hard resets on the XDA and tried everything I could think of, but still can't get it working. Up until about a week or so ago it was all working fine and had been for months.
Some of the things I have tried have been :
- hard reset the XDA.
- uninstall activesync 3.71, delete the activesync dir, download a fresh copy and install.
- do the above but using version 3.7
- delete partnership.
- delete the PPC device from Device Manager and start again.
- switch off AV software, firewall etc
- uninstall and re-install Outlook 2000.
- uninstall Outlook and install Outlook 2002
- Tried connecting using IR instead of USB
- Tried BT but the port sets itself up as COM10 which AS cannot see !
- numerous other things that I won't bore you with !
Nothing works. I get a brief glimmer of hope and then it packs up again.
I'm using a Toshiba Satellite Pro with XP Pro and I was at the point where I was about to back up back up my personal files and use the system restore disk on it. I was chatting to a friend this afternoon and mentioned my problem. He told me that there are a number of people in his office, all of them have XDA II's, and all of them have got this exact same problem. All of them had a working and stable Activesync until about a week or so ago and now NONE of them can get connected and have the same problems that you described.
This seems more than a coincidence to me and doesn't sound to me like an XDA problem. Could this be some Microsoft updates / patches that have screwed things up ?
BTW - the XDA seems rather useless when you can't get any software or data in or out of it !
Chris
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I also had exactly the same problem for me.
I tried everything, nothing worked.
I had to make a hard reset then reinstall manually all the software (backup didn't solve the problem too).
Now, everything is OK,...so far!
ActiveSync problems
I think the difference is that both myself and the guy that started this thread have done hard resets and it still doesn't work.
Chris
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I think I have found a routine whereby it seems to work (although this could be all nonsense).
Right click on the activesync icon and open it, click on Options, do nothing and close the dialog box (that part probably isn't necessary), now try to sync from the XDA2. Using a bluetooth dongle to sync, this now works everytime (so far)
I thought you had cracked it. It synchronised ok, but then dropped the connection shortly afterwards. It's now back to sitting with the spinning green wheel and the message 'Connecting ...', which never actually connects. The XDA displays a message box saying 'Communications Error', 'Cannot start communications with the desktop computer. Re-connect your device. If the problem persists, see Microsoft Activesync Help'. Which is a fat lot of good !
It's all back to where I started !
Chris
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Very often, I have a connection/synchronization error:
I put the Wallaby to the cardle, I hear WindowsXP's USB connection sound (not sync sound), PDA start to connecting, but it hangs on "Status: connecting to host" screen. After 4-5 seconds, the window is closing, but nothing happen.
The only way, to start synching, to restart PDA.
This happening on my comuter at my work place. This was ROM version 4.00.16 and 4.01.16 too.
Usually, I can connect first time, but after I put the PDA out of the cardle, and back again Sync does not start.
Whrer is the problem? In my XP activesync, or pda?
Help, this take me very #@&"+!%#&@&
Hi Sallala,
I had similar problems too.
One time Active Sync runs smoothly.
Remove XDA from cradle and put back 30 sec. later and Active Sync doesn't work. My solution was to reboot the PC. It seemd safer than resetting the XDA.
I found a tool "ASReboot" on the Internet. Google around and you will find it too.
This tool reboots Active Sync on your PC, so no need to reset the XDA.
It helps for me. I hope it will help you too.
I can reboot ActiveSync by kill the processes wcescomm.exe and WCESMgr.exe with taskmanager, but it usually don't help. And I restart my computer sometimes, but it does not solve the problem to me. The only way is reboot the XDA..
I think there is another thing to solve our problem. If no others talking about this problem, probably this is not a common error, and maybe we do something wrong :S Or we are useing some applcation (eg. firewall) on XP maybe that conficts with activesync, but I don't know, what
However I will try this app that you suggest.
Thank you,
Gabor
Hello Sallala,
On my Desktop PC I have no trouble at all.
On my Laptop I have a wobbly USB connector, so sometimes no ActiveSync connection is made whatsoever.
ASReboot cannot fix this either.
Just unplugging and plugging in again resolves the problem.
No reboot from Laptop or XDA neccesary.
Perhaps you have a wobbly USB connector too ?
Don't worry guys, this is a common problem. It is a Microsoft product don't forget! :wink:
From my experience, it seems that killing "wcescomm" in the task manager then running it again (via the Activesync folder installed on your PC) does work, however not straight away. I found that it would re-connect after about 30-40 seconds.
Also, try closing Activesync on your XDA too, before running it on your PC. This might help too.
Finally, make sure that the version of Activesync you have is the latest (3.7.1)
Hope any of this has been a help
i am getting severely frustrated... i have tried active sync 4.0, 4.2, and 4.5. my phone will almost NEVER sync with my computer. earlier today i got it to sync (using 4.2) and started to do the HTC_Hermes_SIM_CID_Unlock_v3a. it reset my phone and i saw the first tri-colored screen with 'SPL by someone' where the SPL version was previously. then it just sat there and the DOS program didnt specify what to do, so i restarted the phone.
anyway the update didnt complete and i am still stuck with spl 1.06 and now (like the past previous months) my phone wont activesync. it will charge through USB to the computer so i know its getting connection, but i am back to the same old problem where the device will not recognize. i havent tried someone elses computer yet but i have checked the 'use advanced connection technique (tried it on and off) in the USB settings and nothing. i actually cant believe it synched today...
any ideas on how to get my phone to synch?????????
I had problems with this last night. I had updated to SPL 2.10 and tried a few rom upgrades.
One instance when I couldn't get it to sync I happened to look at my phone and I had to do a quick install to windows for some file, that turned out to be usb drivers and then there were no problems.
I tried another ROM upgrade and it wouldn't sync again. I read a post somewhere here about Zone Alarm (what I use). I did what the post said and now I have no problems. It actually syncs everytime now, as before it was 2 out of 3 with the original WM5.
I am work right now, I will post a link when I get home to what I found.
But I'm pretty sure its a USB problem. You could try a different USB port. Make sure it's a port directly on your motherboard. I read that if it's not there could be problems as well.
solution with avast antivirus
i have the same problem, i just deactivate antivirus for outlook, and its work perfect. i think that the problem was that avast search for virus coping mails to my phone.
I am wanting to update my hd2 to the rom they pushed out a week or so ago. I installed activesync 4.5 on my computer, but when i plug my phone into my computer, it does not recognize the phone and nearly all of the buttons on the activesync window are greyed out. My computer recognizes the phone and I can get into the storage card on the phone, etc. but activesync just doesnt work. When i first got my phone I used the internet sharing function to get my computer online, if that matters at all. I also have used the multimedia twist program to sync up my music with the phone.
I am at a loss, and quite aggravated how not user friendly this process is for me. Can anyone help?
My computer is running fully updated win xp, sp3. I read something about needing outlook to import contacts, and I have office 2007 installed also.
Here's some advice, don't upgrade to the TM latest ROM rather get one of the other roms available on this site.
I cant tell you how much time I've wasted trying to get activesync to work, just when things seem to be going smoothly, bam, it stops and short of re flashing the rom sometimes it just will not recognise the phone. Or it hangs on some date from a meeting years ago and refuses to sync so being so frustrated and fed up I took the plunge and put Android on the phone.
It's a little bit of a pita to sync outlook to your google account but once you figure that out it's smooth sailing and you'll never look back. Android works, the chefs have done an incredible job, it's seamless, elegant and makes you wonder why MS should ever be used.
If you still want to mess with activesync, go through a hard reset and pair it again with the PC and wait until it reloads all your data - talk about a pita.
Hi
I have an unlocked UK Leo that has the tmobile software on it which I used on the O2 network (phone only; no internet).
Its just over a year old and has started trying to connect to tmobile on the internet. It tries about once or twice /hr to connect. Sometimes, if I haven't used the phone for a few hours, I'll have to cancel several of these attempts to connect. Worst of all, if there are several cancels waiting and the phone rings, the HD2 locks up and I cannot answer the call. Removing the battery seems the only way to get the phone to work again.
I could flash a standard ROM but HTC tell me that will invalidate the warranty (and its already been back for repair once)
So is there some other way I can stop these attempts to connect to tmobile?
(I cannot find anywhere to remove the tmobile connection and it is not listed in connections)
If there's nothing in 'connection' settings, then it has nothing to connect too.
I can't quite remember the way to go there, but in connection settings, there is an option saying 'edit my connections'.
Tap and hold the connection and choose 'delete'
In the other screen there's the same connection name again, but with the option 'delete settings'.
That should do it.
I don't have my phone with me unfortunately (I wasn't running WM 6.5. anyway anymore ), but this should be some sort of the way to go there
Its probably because something is set to auto update every few hours.
Peep/email/weather/facebook/3rd party app etc etc..........
Make sure everything that can update is disabled.
If you dont use the phone for data then you could use something like "touch tools" or a similar app to disable the data connection.
As you said, you coukd flash a new rom, you can always flash back to stock if you need to send it in for repair.
HSPL it and flash the 1.66WWE ROM (or any custom ROM you like) - That'll get rid of the T-Mobile UK guff. Install NoData - which can stop all phone line data connections, but leave WiFi still operational.
I think the problem of random phone data connections is to do ActiveSync, on the phone, starting up. The only thing I noticed that it stopped after the 'clock going forward' problem's soloution of stopping the automatic Time Synchronisation. Once I downloaded HTC's solution and restarted the Time Synchronisation, the clock problem was gone but ActiveSync randomly started up again. So I stopped the Time Synchronisation. ActiveSync will start up when I connect to a PC, whether to sync with the PC or use as a DiskDrive.
I don't use ActiveSync on the phone to check for mail updates, as I have set my phone up to do that for myself.
KrewsialNL: There is nothing in Start->Settings->Connections->Connections->manage existing connections. Sadly it does not stop it trying to connect to t-mobile server. That is the problem
conantroutman: Possibly. However, when it is trying to connect, Task manager shows only activesync running.
fred-up: Flashing a standard ROM is fine; flashing the original RoM if the phone is broken could be tricky depending on the break!!! And how do I get to keep a copy of the original ROM?
It seems when it happens that connection manager and active sync are (generally) running running but what started them off. AFAIK, all updating applications are switched off. Ive noticed a few times 'Direct Push' is busy switching itself off (green to grey) but have no idea what switched it on. I dont use Outlook and all data services are switched off.
Any ideas what might be triggering this or it is an evil TMobile plot?
You don't need to keep a copy of the origional ROM as you can download it from HTC's website using the phone's serial number.
If you flash it via the SD Card method, then the HSPL will be removed. You could also flash it via the PC and then run HSPL2 and select the SPL version for the ROM you download (1.66.0000 for the T-MoUK 1.72 ROM).
I can't tell you if it is a T-MoUK evil plot because My T-MoUK HD2 lasted a week before I flashed it to the 1.66 WWE ROM (after flashing HSPL). T-MoUK took another couple of months to bring out their version of the 1.66 ROM (1.72).
Have you got any Live services installed (MSN or Hotmail) as these use the Direct Push?
Not AFAIK.
It was all fine until (roughly) its first birthday and then this problem. I have not installed anything for ages so I am confused.
HTC escalated this over 2 weeks ago and I have, as usual, heard nothing.
I think its probably ROM flashing time.