I am wanting to update my hd2 to the rom they pushed out a week or so ago. I installed activesync 4.5 on my computer, but when i plug my phone into my computer, it does not recognize the phone and nearly all of the buttons on the activesync window are greyed out. My computer recognizes the phone and I can get into the storage card on the phone, etc. but activesync just doesnt work. When i first got my phone I used the internet sharing function to get my computer online, if that matters at all. I also have used the multimedia twist program to sync up my music with the phone.
I am at a loss, and quite aggravated how not user friendly this process is for me. Can anyone help?
My computer is running fully updated win xp, sp3. I read something about needing outlook to import contacts, and I have office 2007 installed also.
Here's some advice, don't upgrade to the TM latest ROM rather get one of the other roms available on this site.
I cant tell you how much time I've wasted trying to get activesync to work, just when things seem to be going smoothly, bam, it stops and short of re flashing the rom sometimes it just will not recognise the phone. Or it hangs on some date from a meeting years ago and refuses to sync so being so frustrated and fed up I took the plunge and put Android on the phone.
It's a little bit of a pita to sync outlook to your google account but once you figure that out it's smooth sailing and you'll never look back. Android works, the chefs have done an incredible job, it's seamless, elegant and makes you wonder why MS should ever be used.
If you still want to mess with activesync, go through a hard reset and pair it again with the PC and wait until it reloads all your data - talk about a pita.
Related
i am getting severely frustrated... i have tried active sync 4.0, 4.2, and 4.5. my phone will almost NEVER sync with my computer. earlier today i got it to sync (using 4.2) and started to do the HTC_Hermes_SIM_CID_Unlock_v3a. it reset my phone and i saw the first tri-colored screen with 'SPL by someone' where the SPL version was previously. then it just sat there and the DOS program didnt specify what to do, so i restarted the phone.
anyway the update didnt complete and i am still stuck with spl 1.06 and now (like the past previous months) my phone wont activesync. it will charge through USB to the computer so i know its getting connection, but i am back to the same old problem where the device will not recognize. i havent tried someone elses computer yet but i have checked the 'use advanced connection technique (tried it on and off) in the USB settings and nothing. i actually cant believe it synched today...
any ideas on how to get my phone to synch?????????
I had problems with this last night. I had updated to SPL 2.10 and tried a few rom upgrades.
One instance when I couldn't get it to sync I happened to look at my phone and I had to do a quick install to windows for some file, that turned out to be usb drivers and then there were no problems.
I tried another ROM upgrade and it wouldn't sync again. I read a post somewhere here about Zone Alarm (what I use). I did what the post said and now I have no problems. It actually syncs everytime now, as before it was 2 out of 3 with the original WM5.
I am work right now, I will post a link when I get home to what I found.
But I'm pretty sure its a USB problem. You could try a different USB port. Make sure it's a port directly on your motherboard. I read that if it's not there could be problems as well.
solution with avast antivirus
i have the same problem, i just deactivate antivirus for outlook, and its work perfect. i think that the problem was that avast search for virus coping mails to my phone.
My SPV C550 (HTC Hurricane, Windows Mobile 2003 SE) has never had any trouble synchronising data with Activesync on my XP desktop PC.
Now that I have a Vista (business) laptop, I am forced to use WMDC (Windows Mobile Device Center). I plugged in my phone via USB, and after briefly showing up as an "Unidentified Device", Vista found the driver automatically and installed it as a "Smartphone USB Sync" (version 6.1.6965.0). Leaving it plugged in, I then installed WMDC version 6.1. The main GUI came up, and my device connected successfully. I'm able to browse the contents of the device and the storage card, and also add and remove programs.
The problem is that whenever I try to sync my Outlook 2007 data, the response from Vista sync center is merely "Sync Failed". The error proerties window is blank, other than the date and time the error occured. When I disable all options (contacts, calendar, tasks, email) bar one, the error properties window states "Contacts: Attention Required", where "Contacts" is whatever I left enabled. None of these errors appear in the system/application event logs. Disabling all options produces a "successfull" sync, but as you can imagine this is not of much value to me.
I am not using any kind of firewall software (including OneCare), and all the required services are running (including "Windows Mobile-based device connectivity" and "Windows Mobile-2003-based device connectivity").
Another device (i-mate JASJAR, Windows Mobile 2005) was able to sync successfully first time with no problems at all.
I have so far tried:
- Restarting the laptop
- Soft resetting the phone
- Plugging the phone into different USB ports
- Deleting and re-establishing the partnership
- Reinstalling WMDC
- Reinstalling Office 2007
- Updating the driver for the "Smartphone USB Sync" to various others (both from HTC and Microsoft).
- Hard resetting the phone
All have produced the same result: "Sync Failed". Now I'm out of ideas, and I'd really appreciate some suggestions on this.
vista syncing problems
hello,
I tried syncing using druvaa inSync and it worked.
http://druvaa.com/products/insync_evaluate.html
Vyaas
i have had a lot of grief with this too as has 1000's of other people. Ive trawled through threads on various forums and there seems to be no guaranteed solutions.
I have a HTC HD touch and i am never confident of being able to place a tick in the boxes for syncing outlook items.
For a while, going into control panel and 'repairing' wmdc worked, with the device unplugged. but that stopped working too. A complete uninstall and reinstall of WMDC seems to be the only way to ensure a reasonable chance of everything being tickety boo. However, even that sometimes doesnt work and that requires a good half hour of my time.
I would be interested in knowing the actual process that the syncing does, as it must be intererupted by something in order for it not to work consistently. Microsoft itself hasnt an answer and just advises reinstalling. I know it looks at the outlook pst file but how it processes it, i am unsure.
In order to not lose all my contact details on the phone i now have them all saved to my sim, but losing the emails, tasks and calendar on my phone, is a real pain.
Perhaps one day someone with the tech knowhow will make a project of this and we can all benefit from having 100% confidence in things happening when we plug in that usb cable.
I have the same problem too
I haven't found an answer. Has anyone resolved this?
HTC says that they are aware of it and are taking it very seriously (never a good sign) and that they plan on having a fix for it someday (also never a good sign), but the don't have any idea when (a really really bad sign), and were unable to even give a time range for it being fixed.
I really like my TP2, but at the rate I'm going with it I'm ready to give it flying lessons.
I'm running DCD GPS ROM, about 50-75% of the time, everytime i go to sync with Windows Mobile Device Center, I'll get ERROR. then i go into activesync on my phone and it gives the screen to set up activesync, like it's the first time it's syncd. it's getting frustrating to have to set up the connection everytime.
JIM
THanks for your help
I'm using dcd's 2.0.0 and I can't sync with my PC via activesync at all. Exchange server is working great; PC a no go.
im using "official" 3.16 and have the issue too, at first it would sync sporatically (maybe 1 out of every 3 or 4 tries) now it doesnt work at all, the PC doesnt even detect anything is plugged in
I've had that issue since 2.09. Sometimes windows will ding at a new device other times, it wont.
First day with the phone, and so much grief. Never did I expect it.
I am able to transfer music etc from the PC Suite in mass storage mode, but i can't transfer contacts. The sync in progress bar comes up and its stuck there without moving. Then it says ''no response from the phone''.
Deleted usb drivers using usbdeview, and re plugged the phone, but no relief.
Was having other trouble with a 4gb SD Card ''preparing SD Card, checking for errors''. Will be trying to return it tomorrow, i think its corrupted.
So put the original 2 gb in it after a factory reset. 2gb card working but cannot sync contacts from pc to phone. is there any other software, way?
Beginning to wonder if i should have bought this phone.... Haven't slept a wink.
Trying another factory reset with the 2gb card in it - Which surprisingly was the only things that works! I can sync contacts, but i think this is a really irritating way. Im gona have to do another one after i get a 4gd SD.
LG Software developers - do ya'll think we like to spend our lives solving your puzzles??!!
The new LG suite software has a warning to you turn on wifi or 3g conection, before doing the sync.
Have you done that?
Cheers
Zecanilis said:
The new LG suite software has a warning to you turn on wifi or 3g conection, before doing the sync.
Have you done that?
Cheers
Click to expand...
Click to collapse
Hmmm. I haven't got that warning, and ive checked that the PC suite version is the latest one. anyhow, i never leave it on, so maybe that is the cause
Without any problems with MyPhoneExplorer. If you download also MyPhoneExplorer app from market, you can use for transfer also wifi and USB.
PC Sync you need to add account in Accounts & sync
Hello, just bought mine and is very happy with it, considering i bought this to replace my iphone 3gs. pretty much a downgrade, but a new ground nonetheless since its my 1st android phone.
now, people having problems syncing, ive been trying to figure this out since yesterday. heres what u need to make sure to sync contacts/mail/calendar:
-make sure u have 3g/H signal on top of your notifications.its network dependent, u might have to adjust it on settings, network, mobile network, access point names. choose one that gives u 3g signal
-make sure 2g only signal option is unchecked
-make sure your phone is visually on. adjust your screen timeout on settings, display, timeout setting and put it on 30 mins so your phone doesnt sleep.
try syncing it again.
hope this helps.
LG Optimus P500 Outlook sync issue resolution
Hi All,
As suggested in this earlier thread, I was able to resolve the outlook sync issues. Though it might sound weird, you need to have the wi-fi or 3G data turned on, for you to be able to successfully do a sync. I kept the wi-fi on and was able to do a sync of my contacts and calendar, though there were some repeat entries in my calendar. I will have to work that out!
Here is what you should be doing:
Connect you phone to the computer
Ensure that you aren't switching on the mass storage
Keep your wi-fi or 3G data turned on
Launch LG PC suite IV and start synching.
There is an update available for the PC sync suite, which i downloaded today. I am seeing an improvement in the performance of the application, when I switch between contacts to messaging to calendar etc., The latest version is 4.2.46.20101118.
Hi all,
Houston we have a problem
I'm having problems connecting my phone with PC Suite. I was able to cennect it in "mass storage mode"and instal PC Suite from it, but i can't connect phone with PC Suite. It starts loading and then the error comes out saying either; "device cannot be opend, it's beeing used by another program" or "not responding". If I then press OK, it throws me into the LG Air Sync, with the same errors.
I tried what @xeboslavvb said, but only with 3G, cos i don't have wi-fi(yet).
Need help, please It's my first smarthphone so i might be missing something obvious.
tnx
Well, you can use MyPhoneExplorer instead, so easy and fast
So i can use it to sync phonebook, update to 2.2.1 etc. It wont "hurt" the phone?
I'll try it. tnx
I would still like to have PC Suite working, so if there are any ideas...
edit:
LOL, i don't know what is wrong with it. I instaled MyPhoneExplorer on computer, connected the phone and then in the MyPhoneExplorer another error " Connection to phone could not be established:No device attached to USB"?
edit2:
All I had to, was to connect the phone to the backplate USB port, the front one only worked in "mass storage mode"...
mustang993 said:
So i can use it to sync phonebook, update to 2.2.1 etc. It wont "hurt" the phone?
I'll try it. tnx
I would still like to have PC Suite working, so if there are any ideas...
edit:
LOL, i don't know what is wrong with it. I instaled MyPhoneExplorer on computer, connected the phone and then in the MyPhoneExplorer another error " Connection to phone could not be established:No device attached to USB"?
edit2:
All I had to, was to connect the phone to the backplate USB port, the front one only worked in "mass storage mode"...
Click to expand...
Click to collapse
First, download Myphoneexplorer to your pc(website) and your phone(from market)
then open the program on your optimus, it will give you 2 options:
1-Wifi(Working if your pc and your optimus on the same router)
2-USB(should set Debugging Mode to ON)
select which connection you prefer, then press connect on PC program (you have to select that you're connect an Android phone from tools)
Tadaaaa.. connected
sorry for long post, but it could be useful to noobs
Tnx, but like I said, all i did was connect it via. "backplate" USB port and it worked. Don't know why...
You could sync it to your google account and then use your google account to sync to your phone. I have that and it works great
Hi All... I can synch to LG PC Suite IV...
All...
What I did is just to turn on 3G and Shazaaam!!!...
Actually I don't know why this synch needs from 3G, because basically the connection is through USB...
Hope this can help to you...
Memo.
cannot backup contacts from optimus one
i cant seem to backup my phone contacts to the pc. i am using the lg pc suite iv, and it only copies 5-6 contacts from the phone.
these 5-6 contacts are the ones i actually created new on the phone, the balance 800+ contacts are the ones i copied from my older nokia to the optimus one.
any ideas.
the text messages were copied alright, but contacts no go
any help appreciated
thanks
ash
akay56 said:
i cant seem to backup my phone contacts to the pc. i am using the lg pc suite iv, and it only copies 5-6 contacts from the phone.
these 5-6 contacts are the ones i actually created new on the phone, the balance 800+ contacts are the ones i copied from my older nokia to the optimus one.
any ideas.
the text messages were copied alright, but contacts no go
any help appreciated
thanks
ash
Click to expand...
Click to collapse
Lg pc suite is too buggy. Try my phone explorer, for sync contacts, sms etc.
http://www.fjsoft.at/en/
I also had problems with Lg pc suite, but it seems you do need a working networkconnection (in my case enabling Wifi worked) even if connected to usb!
I guess it is due to bad programming from LG
pcsync worked for me only when using a stable wifi connection
until then i also tried using it in vain
after getting wifi router things changed
i could sinchronize my contacts
Hi
I have an unlocked UK Leo that has the tmobile software on it which I used on the O2 network (phone only; no internet).
Its just over a year old and has started trying to connect to tmobile on the internet. It tries about once or twice /hr to connect. Sometimes, if I haven't used the phone for a few hours, I'll have to cancel several of these attempts to connect. Worst of all, if there are several cancels waiting and the phone rings, the HD2 locks up and I cannot answer the call. Removing the battery seems the only way to get the phone to work again.
I could flash a standard ROM but HTC tell me that will invalidate the warranty (and its already been back for repair once)
So is there some other way I can stop these attempts to connect to tmobile?
(I cannot find anywhere to remove the tmobile connection and it is not listed in connections)
If there's nothing in 'connection' settings, then it has nothing to connect too.
I can't quite remember the way to go there, but in connection settings, there is an option saying 'edit my connections'.
Tap and hold the connection and choose 'delete'
In the other screen there's the same connection name again, but with the option 'delete settings'.
That should do it.
I don't have my phone with me unfortunately (I wasn't running WM 6.5. anyway anymore ), but this should be some sort of the way to go there
Its probably because something is set to auto update every few hours.
Peep/email/weather/facebook/3rd party app etc etc..........
Make sure everything that can update is disabled.
If you dont use the phone for data then you could use something like "touch tools" or a similar app to disable the data connection.
As you said, you coukd flash a new rom, you can always flash back to stock if you need to send it in for repair.
HSPL it and flash the 1.66WWE ROM (or any custom ROM you like) - That'll get rid of the T-Mobile UK guff. Install NoData - which can stop all phone line data connections, but leave WiFi still operational.
I think the problem of random phone data connections is to do ActiveSync, on the phone, starting up. The only thing I noticed that it stopped after the 'clock going forward' problem's soloution of stopping the automatic Time Synchronisation. Once I downloaded HTC's solution and restarted the Time Synchronisation, the clock problem was gone but ActiveSync randomly started up again. So I stopped the Time Synchronisation. ActiveSync will start up when I connect to a PC, whether to sync with the PC or use as a DiskDrive.
I don't use ActiveSync on the phone to check for mail updates, as I have set my phone up to do that for myself.
KrewsialNL: There is nothing in Start->Settings->Connections->Connections->manage existing connections. Sadly it does not stop it trying to connect to t-mobile server. That is the problem
conantroutman: Possibly. However, when it is trying to connect, Task manager shows only activesync running.
fred-up: Flashing a standard ROM is fine; flashing the original RoM if the phone is broken could be tricky depending on the break!!! And how do I get to keep a copy of the original ROM?
It seems when it happens that connection manager and active sync are (generally) running running but what started them off. AFAIK, all updating applications are switched off. Ive noticed a few times 'Direct Push' is busy switching itself off (green to grey) but have no idea what switched it on. I dont use Outlook and all data services are switched off.
Any ideas what might be triggering this or it is an evil TMobile plot?
You don't need to keep a copy of the origional ROM as you can download it from HTC's website using the phone's serial number.
If you flash it via the SD Card method, then the HSPL will be removed. You could also flash it via the PC and then run HSPL2 and select the SPL version for the ROM you download (1.66.0000 for the T-MoUK 1.72 ROM).
I can't tell you if it is a T-MoUK evil plot because My T-MoUK HD2 lasted a week before I flashed it to the 1.66 WWE ROM (after flashing HSPL). T-MoUK took another couple of months to bring out their version of the 1.66 ROM (1.72).
Have you got any Live services installed (MSN or Hotmail) as these use the Direct Push?
Not AFAIK.
It was all fine until (roughly) its first birthday and then this problem. I have not installed anything for ages so I am confused.
HTC escalated this over 2 weeks ago and I have, as usual, heard nothing.
I think its probably ROM flashing time.