Help! - HTC Monet

Hi all
I have a Lobster 700tv phone which I think is brilliant, but I'm looking to upgrade the software from mobile 5 to mobile 6. I have windows xp on my pc is this possible?
The reason I'm asking is that my phone is somehow stuck in headset mode (even without the headset plugged in) and I can't figure out on how to get it back to normal. Even when the phone rings, I get the ring tone, but have to plug in the headset to answer the call. (I've done a cold reboot and it's done no good). I took it to a phone repair shop yesterday and they've said that it's a software error.
Has anyone else had the same sort of problems?
Or if anyone can advise on a possible solution (apart from throwing it out of the window!) I'd be grateful.
Thanks

If its a software issue a hard reset should bring you back im not sure what a cold reboot is so you may have tried this, also never heard of your phone so i wouldnt know ho to hard reset. If hard reset doesnt work then you will probably have to flash a new rom, possibly to wm6 if you can find the rom.My advice is lots of searching and reading... good luck

wm6 won't come soon to my and your lobby's screen
it requires a LOT of time to be done, special tools, extracted ROM for the operation and so on, (btw the phone isn't very commercial, wide-spread and so on, which is demotivating programmers)
ANYWAY, now on the topic:
you can try the CLEAR STORAGE option
found in accessories, it does almost fully hard-reset the phone, but preserves DAB app (I read somewhere, that hard resetting did remove the app, but I'm not sure now...)
anyway, here's how to do the hard reset:
1. Press and hold soft1 and soft2 keys (i.e. menu keys).
2. Press and hold power button for around 1 to 1.5 seconds. Release power button. Keep holding both soft keys.
3. After a while, black screen should show instructions asking user to press '0' key to reset to factory default.
4. Press '0' within the timeout period (which is very brief).
If instructions don't appear on the screen, repeat steps 1 to 4.
it'll show the boot screen, and afterwards a black background with the typings, quickly press 0 to reset, sit and wait
as usual, backup all contacts, data, apps, stuff like that, and then do the job
p.p. Hard reset info via http://wiki.modaco.com/index.php/HTC_Monet
p.p.2 Greetings from Bulgaria, and sorry for my dumba$$ English :]

Hi there Prodigyfied,
Greetings from cloudy and overcast England.
Thanks again for the info.
I've tried what you've suggested, and it's still the same. Do you or anyone else have any other ideas?
Thanks
Paula

Sorry I didn't see this thread sooner!
it is a common fault with HTC phones and is a hardware issue - here is one of the MANY threads on modaco
http://www.modaco.com/content/HTC-T...aCo-com/229405/C500-Stuck-on-Headset-profile/
Should have enough suggestions to get you working!
Good luck.

Thank you
Thanks Confusious,
The suggestion in that other thread has done the trick.
You've made my day
Thank you.
Paula

Related

How to hardreset without a hardreset-switch?

I can't ound the answer with the forum search.
My Wallaby does not have a hard-reset switch. How can I hardreset it without to disassemble and take out and in the battery?
Sometimes I try functions in the bootloader menu, and after it, the Windows does not start. Only display the background with the radio and wince version number. In this case only the hardreset helps.
Any idea?
Sallala said:
How can I hardreset it without to disassemble and take out and in the battery?
Click to expand...
Click to collapse
It would be possible to write a program which causes a hard reset. But in the situations where you'd need it, you can't run the program anymore. You could try wiring in a new pushbutton if you're really (really!) good with a soldering iron, otherwise I'd refrain from playing with the bootloader on such a unit.
If you leave it in bootloader mode, this will drain the batteries really quick (causing a hard reset) since the backlight stays on and power-management happens. This would still take up to a few hours, but would save you the hassle of opening it up.
Thank you!
So there is not a special key-combinations like the new iPAQ-s.
I use it for three days. I must to hard reset two times. (After I try to changed something in the bootloader)
In the first time, I pressd various key combinations, and I could hardreset it, but I can't remember how
Ok, your tipp is a good, if I'am not at home, and do not reach my torx
Gabor
I find it hard to believe that there is no button combination for a hard reset
have you tried reading your Wallaby manual?
In any case, I have an app installed called THM Task Manager, and it has a "shutdown" option which INCLUDES hard reset. I haven't tried this yet (for obvious reasons) but you're free to so if you'd like.
Hope this helps
Carlo
you have not tried inserting the unscrewed cap of your pen into the lower right pinhole on the side of your xda?
There is no hardreset micro-switch inside.
On the mainboard there is only the place for the switch, but no switch.
I read the wiev the manual for the Qtek1010 only, that I downloaded, and not found any text about hard-reset key-combinations.
I bought it from a guy, who build a working xda from two killed devices. I gave only a sync cable, no manual or anithing else.
Hard-reset program sometimes can't help. As I wrote, I needed hard-reset two times, after I changed something in the bootloader. The device stops at the windows welcome screen, wher the version number displays. I can't start any hardreset program at this tiem.
Thank you,
Gábor
ic, so it's a sort of "refurbished, frankenstein" unit. the guy must've forgotten to put on the micro switch, when he was putting the thing together.
you could disconnect the battery and wait till the backup batt drains too. that should hard reset the thing, when you reinsert the main battery
Download PHM Task manager here:
http://www.phm.lu/Products/PocketPC/TaskMgr/
Install it.
Then go to the shutdown menu - there in is a "hard reset" option
Follow the warnings etc and execute - your device will then be hard reset!
FYI,
JB
PS: please post if this solves your Frankenstein units problem...
I thought the hard reset was a hardware feature on the xda that isolates the battery physically from the board, is that possible to implement in software??
Admittedly - I never used this method on my old XDA; however, I have used this on two Toshiba PDA's (e740 and an e755) and it works.
To the best of my knowledge, this works via software by telling the device to release/erase everything in volatile RAM - ie a hard reset w/o cycling the battery.
-JB

Atom Crash

I have to hard rest the phone every 5 days as it hang up. Hang up always starts with ring tone become silent and then no response on the screen.
I have 2G memory and have the following programmes installed:
SPB Weather, SPB Time and SyncClient for synchronization with Novell GroupWise.
Can anyone advise?
I have to say, I have'nt had to reset my atom in a long, long time.
Try uninstalling those programs and see if it makes any difference.
tom dunne said:
I have to say, I have'nt had to reset my atom in a long, long time.
Try uninstalling those programs and see if it makes any difference.
Click to expand...
Click to collapse
Thanks Tom, I also have 2G memory card will it make any difference?
It shouldn't - I am running apps from mine at the moment without problem.
Thanks a lot, it has been stable for more than a week after removing some of the programmes. But now every few days the speaker turn itself to silent and I can't get any ring tone. I soft rest and go back to normal. I ahve to do this every few days.
Did you have same prob, and how can I fix it.
reflash the rom!
Do you mean hard rest? if different how can I reflash?
Ah Ah Ah...
It not only a simple hard-restart your device, but upgrade your ROM to the latest, then try to find if it is better.
I already have the latest, should I connect to PC and reload the new upgrade again?
definately, use the bootloader mode....ie. camera+softreset button together then plugin USB to PC and run DSUU
Hi please someone tell me what am i doing wrong trying to hard reset the phone ...
When i press power on key and reset button .. the phone tells me press green key and red ley together ,,
After i do that .. A screen comes and tells me :
device clean boot
reset the phone.??
After that it just gets stuck there ,, there is no sign of pressing yes ..i tried to press all the keys and ntg works ,,
can someone please guide me ..
Thanks
Mike
Thank you Homer, should I remove memory card or keep it in place.

o2 XDA II software upgrade disaster

Hi
Unfortunately I was in the middle of upgrading the software to version 172181 when I decided, for some strange reason, to pick the phone up out of the cradle and make a call. DOH!
I can no longer get the phone to boot up / turn on it is just stuck on the low light o2 backscreen and shows
r 1.17.00
g 1337.20
d 1.72.00wwe
Im quite literally just stuck on that screen, the phone wont seem to reset, reboot or hard reset or turn on or off.
I assume im doing the hard reset correctly on/off button and reset button with stylus.
I did see somewhere to use the on/off button, camera button, record button and reset button with stylus but this does not appear to work either.
I don't know whether the condition is terminal or not but anyone can help i would really appreciate it I have a lot of information on there that is very valuable to me.
hi
had same problem D/pad on/off button and reset release reset first and it should put it back in bootloader mode then do upgrade again, it did work for me
thanks newquaymarc
ive done that now ive got a low light page that says
"serial" at the top
"v1.03" at the bottom
any idea what i should do next?
Oooh upgrade seems to be installing \o/
Thanks
would you happen to know if there is any way I can manage my contacts from the pc? i searched activesync and there appears to be nothing there. My old motorola bought up kind of a virtual phone on the pc and managing and adding contacts was easy.
sisfis said:
would you happen to know if there is any way I can manage my contacts from the pc? i searched activesync and there appears to be nothing there. My old motorola bought up kind of a virtual phone on the pc and managing and adding contacts was easy.
Click to expand...
Click to collapse
Are you serious? Outlook/Contacts! Nothing easier.
hi again
ative sync should kick express in and that will manage contacts/calender
would using thunderbird as the default email client **** this up then?
sisfis said:
Hi
Unfortunately I was in the middle of upgrading the software to version 172181 when I decided, for some strange reason, to pick the phone up out of the cradle and make a call. DOH!
I can no longer get the phone to boot up / turn on it is just stuck on the low light o2 backscreen and shows
r 1.17.00
g 1337.20
d 1.72.00wwe
Im quite literally just stuck on that screen, the phone wont seem to reset, reboot or hard reset or turn on or off.
I assume im doing the hard reset correctly on/off button and reset button with stylus.
I did see somewhere to use the on/off button, camera button, record button and reset button with stylus but this does not appear to work either.
I don't know whether the condition is terminal or not but anyone can help i would really appreciate it I have a lot of information on there that is very valuable to me.
Click to expand...
Click to collapse
i was attempting to upgrade this xda that i just bought to this same version. is this the newest one? what version of windows is it? i got an error in the middle of the upgrade now it just shows the connection type at the top of the screen and V1.01 on it. tried the UpgradeUt_noID file but it says that it cant connect after about 3 minutes
sisfis said:
Hi
Unfortunately I was in the middle of upgrading the software to version 172181 when I decided, for some strange reason, to pick the phone up out of the cradle and make a call. DOH!
I can no longer get the phone to boot up / turn on it is just stuck on the low light o2 backscreen and shows
r 1.17.00
g 1337.20
d 1.72.00wwe
Im quite literally just stuck on that screen, the phone wont seem to reset, reboot or hard reset or turn on or off.
I assume im doing the hard reset correctly on/off button and reset button with stylus.
I did see somewhere to use the on/off button, camera button, record button and reset button with stylus but this does not appear to work either.
I don't know whether the condition is terminal or not but anyone can help i would really appreciate it I have a lot of information on there that is very valuable to me.
Click to expand...
Click to collapse
It's bcoz the flashing/upgrading/installing of ur fone seems not to be finished. Always follow instruction. If you really want to do something, think twice so you never messed up. nweiz, try to load it again in bootup mode and re-flash it. there are a lot of ROM for the Himalaya, you can download one. Try to search. again, FOLLOW INSTRUCTIONS!

Touch Pro abruptly stopped working; won't boot.

So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.
So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.
p.s. Yes, the battery is fully charged.
kameisama said:
So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.
So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.
p.s. Yes, the battery is fully charged.
Click to expand...
Click to collapse
Time to take it in and get a new one.....
Same problem here phone started b not coming out of lock mode. Backlight is on but no display on screen (if i tilt the screen left and right i can see light coming from behind) did about 6 hard resets and still same problem. also power button works whenever it wants to. this phone sucks @ss, i want my mogul back. on a second note my replacement will be here on wednesday.
Touch Pro stock rom purchased back in nov when it came out
yeah, i've had the same problem, i found if i hit my phone on the back or side and then batter pull and hit the soft reset while off, not the power button to turn it back on, it comes back on with color on the screen not just blank black screen with backlight, this works mostly every time, but when it doesn't, i just hold the power button down and do battery pull and hit the power button and it works, its like its got a combo of things you have to do before it works.. weird
Boot Up
I have also had similar problems. I for some reason sometimes have to remove my SD card and boot up without it for some reason. Not all the time, but every once in a blue moon. Not too sure how that affects anything, but you may try that too.
well i started a thread here ***help*** because i kinda have the same problem.
i downloaded some cabs, nothing fancy but i had some problems with a theme i downloaded. when i went to deleted i couldnt..... to make a story short, i took it to the sprint store where they tried to do a master reset/ hard reset and it wont take it. it wont do a thing... they say some important files are missing...
the phone works but not the way it should... the time on the home screen wont show up. and some other small things...
dont know how this happened but i would like to know... im worried about new programs to the phone now. ( getting a new one)
still want to see if i can fix this one.
Mayonesa said:
well i started a thread here ***help*** because i kinda have the same problem.
i downloaded some cabs, nothing fancy but i had some problems with a theme i downloaded. when i went to deleted i couldnt..... to make a story short, i took it to the sprint store where they tried to do a master reset/ hard reset and it wont take it. it wont do a thing... they say some important files are missing...
the phone works but not the way it should... the time on the home screen wont show up. and some other small things...
dont know how this happened but i would like to know... im worried about new programs to the phone now. ( getting a new one)
still want to see if i can fix this one.
Click to expand...
Click to collapse
Have you tried re flashing the ROM?
it wasnt HTC's fault for your phone's not booting...thats what happens when u try to mess with the hardware too much and you dont know what your doing
Would you want to sell???
Reboot Brick HTC process
****DOn't take battery out after hard boot***
1.just watch videohttp://www.youtube.com/watch?v=sk56olMkCtU and do what they do but dont take battery out. LEAVE phone STUCK on BOOT screen. Nothign else will move or work but you want phone just like that.
2. connect usb cable to active sync. (this may not link up but leave usb connected anyhow) Do not delete phone profile.
3.use rom like Download MightyROM6_Herman.exe avail at: http://www.lilrico.com/Mighty/mightyromblog/?p=454
4 although active sync is still attatched but may not be connecting. It will connect thru usb anyway when you run the rom software. http://www.youtube.com/watch?v=fV2I2WAFkg4&NR=1
This worked and kept phone from cutting on and off. and restored ROM. don't know about original htc boot. but your phone will work under this rom for now and you can go from there.
hey thanks plain ole dumb, it works now.
man I thought it was over.
thanks again

[Q] again FG8 please help,last chance

Hi,
In another Forum I was recommended to ask for help here:
after successful flashing boot my new FG8 no longer the flash process went smoothly, booted, then did the another SD inserting card, I turned off,new SD card in, and since then I can press days and after the power button, nothing happens at all. Battery is charged.
The instructions I found in English ( china-iphone.ru) (cca page 70 onwards)the correct firmware for me was from March.
What can be done except throw out there? Is there any code in the buttons (or squeezing etc etc.) I would be grateful for any ideas ...
Actually the whole thing was due to GPS bug (which has twice the speed shown) which was also resolved, but I can test no more ..
I remembered that did not do factory reset. In google I found the manual from HTC Desiree, (First Volume Down button simultaneously then one-off button) Unfortunately for the Chinese scrap is only one times black and white strip down, but only so long until I hold down the Eischaltknopf.
If the device is left to save?
I look forward to each answer. The phone fg8 can be admired in Youtube.
Sorry for my English...
Thanks in advance
It means, NO HOPE , thx I understand.
I have the same issue :-( any updates? My phone has been working fine for months and suddenly stop responding to power button. (took battery put in ... no help)
please help!!!
Did you do a factory reset?

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