Bricked Hermes / No GSM and impossible to flash radio rom - 8525, TyTN, MDA Vario II, JasJam Software Upgradin

Hi,
A friend of mine upgraded his Hermes with WM6 Rom, and everything worked fine for some time. One day, the pda stopped responding from time to time. I think he tried to correct this flashing once again his TyTn. But the upgrader frozes too. He even disassembles it....
And here I get it... Now it is blocked in the boot screen (IPL 1.04, SPL 2.03). I tried the KITL method, but it doesn't seem to support KITL mode (http://forum.xda-developers.com/showthread.php?p=1162054#post1162054 At step 3, I'm unable to attach the device).
I tried the SD Card flashing with some random ROMs, but I was not allowed.
I 've just downloaded the official WM6 Rom from the HTC website, but the upgrader is stucked in the GSM part for a really long time.
I have a screen like this :
HERMING.nbh
IPL - OK
BOOTLOADER - OK
SPLASH1 - OK
SPLASH2 - OK
EXTROM - OK
GSM -
OS -
Update In Progress
I don't know how long I should wait or if there is something else I can try now.
Has someone any idea ?
Thx

With mtty and the "set 16 0" command, I'm now able to boot windows mobile.
Unfotunately, it's not over, I have now a "No GSM" message at boot time.
Based on the "unbrick Hermes" wiki page, I installed HardSPL and tried to flash the radio different ways, but none worked
(classic RUUUpdater, the progressbar is stucked at 7%, SSPL+nbh)
Does someone know how to use rerase ?

Hi, now I have the same problem - OS is ok, but GSM ....
Did you unbrick you Hermes?

Unfortunately no.
Even when I put the phone in flight mode, the Hermes freezes after a few minutes, and I need then to soft reset it.

im having the same problem whats the solution to this no gsm thing

First of all, sorry for my English. I have news for you. Our problem cannot be solved with flashing any software. At least in my case flashing couldn't help me. It's hardware problem. Two minutes ago I saw the version of my radio instead of "No GSM" after rehotting the TyTN motherboard. Now it's working normally, I can call and receive calls. All atributes in "Start->Settings->System" of working radio (Radio ver., protocol ver., IMEI etc.) now also are present. And I think many people with suddenly corrupted radio have exactly hardware problem in their PPCs. Thats all news.
ATTENTION!!! If you never solved any hardware problems of mobile devices, please DO NOT try to repair your TyTN by yourself.

Well, how did you solve the hardware problem??

mircha, I've already said, I reheated (or rehot? I don't wich word is correct in this case, please tell me correct variant) CPU, flash chips and other chips on my TyTN motheboard. I made it with special equipment for hardware repair. For other TyTN owners, it's better to send your PPCs to service centre.
Youmoussa, I'm almost shure that your problem is in hardware, because my TyTN also freezed after 3-10 minutes. Since I wrote my previous post (yesterday), it didn't freeze anymore and works perfectly.
Symptoms of hardware problem:
1. Hermes freezes after a few minutes, no reaction on button click, only soft reset helps
2. Updater stucks in the GSM part forever and you have screen like this:
********************
HERMING.nbh
IPL - OK
BOOTLOADER - OK
SPLASH1 - OK
SPLASH2 - OK
EXTROM - OK
GSM -
OS -
Update In Progress...
********************
3. mtty can't calculate CRC of radio ROM
4. before "No GSM" problem Hermes sometimes lost network.
The 2nd and 3rd symptoms mean, there is no physical contact with chip containing radio bootloader and radio ROM, the 4th one means unstable contact with chip

I'm pretty sure you're right about the fact that it's a hardware problem. I had almost the same problem with my Wizard and I open it, it works better.
I haven't tried yet to open the Hermes, but with the Wizard I remember that I couldn't really see the cpu and others because of a steel plate (did that mean something in english?). Is it the same in the Hermes and if yes, did you succeed removing it to gain access to the components?
I have a manual to disassemble my Wizard, is there one available for the Hermes ?

Me toooo
Hi i have the same problem
What is the correct meaning of reheating? Can you make a little description? or can ich send my mobile to you to fix it?

where can i geht htc orig wm6? cannot find it onto the website
Youmoussa said:
Hi,
A friend of mine seems to have played with his Hermes without knowing exactly what he was doing (I guess he wanted to do just like me...).
He upgraded it with WM6 Rom, and everything worked fine for some time. One day, the pda stopped responding from time to time. I think he tried to correct this flashing once again his TyTn. But the upgrader frozes too. He even disassembles it....
And here I get it... I'm pretty sure he doesn't CIDUnlock it, and now it is blocked in the boot screen (IPL 1.04, SPL 2.03). I tried the KITL method, but it doesn't seem to support KITL mode (http://forum.xda-developers.com/showthread.php?p=1162054#post1162054 At step 3, I'm unable to attach the device).
I tried the SD Card flashing with some random ROMs, but I was not allowed (that's why I think that his device is not correctly CID Unlock).
I 've just downloaded the official WM6 Rom from the HTC website, but the upgrader is stucked in the GSM part for a really long time.
I have a screen like this :
HERMING.nbh
IPL - OK
BOOTLOADER - OK
SPLASH1 - OK
SPLASH2 - OK
EXTROM - OK
GSM -
OS -
Update In Progress
I don't know how long I should wait or if there is something else I can try now.
Has someone any idea ?
Thx
Click to expand...
Click to collapse

I don't know how to translate it in english, so a picture is easier to understand
http://etablissements.ac-amiens.fr/...r/tec_6eme/images_page_garde/fer_a_souder.jpg

is there a walkthrough for opening the phone - im pretty sure my radio has no contact because all of the symptoms you described are/have occured with my phone before its dying -
thx guys

actually i found one here if anyone needs it -
http://pdasmart.zftp.com/instructions/Cingular 8525 Instructions.pdf
does anyone know where the radio is located in all of this? im trying to find it on my device

what u mean is soldering i think but why solder? or have you changed any parts in your hermes?
Youmoussa said:
I don't know how to translate it in english, so a picture is easier to understand
http://etablissements.ac-amiens.fr/...r/tec_6eme/images_page_garde/fer_a_souder.jpg
Click to expand...
Click to collapse

Guys, what's the purpose of disassembling your Hermeses? Anyway, you won't be able to repair it without soldering station(photo of soldering station), instruments and knowledge. I used this instruments and I have knowledge and experience.
Photo of Hermes motheboard. The radioblock is in the green square, The CPU and flashchips are in the blue square. Do not pay attention to red square.
instinctless, I think it's not a good idea to send it to me for fixing. The delivery will cost twice as expensive than repair. I'm shure you'll find a service centre a little bit closer to your home than Russia, Far East (Far East is the most eastern region) .
have you changed any parts in your hermes?
Click to expand...
Click to collapse
No I didn't change any parts or chip, just soldered.

ALEXPLUS said:
Guys, what's the purpose of disassembling your Hermeses? Anyway, you won't be able to repair it without soldering station(photo of soldering station), instruments and knowledge. I used this instruments and I have knowledge and experience.
Photo of Hermes motheboard. The radioblock is in the green square, The CPU and flashchips are in the blue square. Do not pay attention to red square.
instinctless, I think it's not a good idea to send it to me for fixing. The delivery will cost twice as expensive than repair. I'm shure you'll find a service centre a little bit closer to your home than Russia, Far East (Far East is the most eastern region) .
No I didn't change any parts or chip, just soldered.
Click to expand...
Click to collapse
It's not that i don't want to send it to a service center, its just that they charge a lot of money that i don't have

I have knowledge in electronic, I studied it in college. I have already soldered things in my life, so I think it's worth a try.

Theres a htc service manual floating around the forum. Its the technical manual they give to the service centers. It shows you how to disassemble your hermes. You will need a size 6 torque key, a flatblade and phillips head screwdriver.
Remember though, YOU WILL VOID YOUR WARRANTY...
For those who are brave, the hermes is pretty tough and resilient, unless you are REALLY rough you won't break anything. just remember to go step by step and take your time. racing ahead means you forget things, connecting ribbon cable for keyboard, battery release switch and camera focus switch are the three that come to mind.
Is pretty easy, JUST TAKE YOUR TIME, its not a race...
Cheers....
Here, got the manual for you guys....
http://michael-channon.spaces.live.com/PersonalSpace.aspx?_c02_owner=1

Disassembling is the easiest of all what should be done. Youmoussa, you have knowledge, but, I guess, you haven't got needed instruments listed in my and ultramag69's posts. I can't explain you how to repair it, because of my poor English. I'm shure the are many tutorials in your native language wich can help you much more then I do. The only thing that I can say is what chips must be reheated. By the way, the steel cover which hide the CPU, Flash chips and other chips can be removed very easy with dental needle (it looks like hook). And I told you one more time: YOU CAN DAMAGE YOU DEVICE!

Related

Good lie to tell T-Mobile for brickin my phone

Well, i ****ed up my phone.
Trying to bring it back alive failed, so I'm going to bring it
back to T-Mobile.
Does someone know a very good lie I can tell them, so I don't have to pay for the repair.
When i try to start my phone, i see a HTC splashscreen, and thats it. Normally it start with a T-Mobile splashscreen. Can they see i tried flashing my phone, or is that an assumption they make.
CCRDude said:
I don't think using bold letters and the clear word "lie" will help you a lot... you just highlight that you ask for illegal help
Maybe you should take a look at the bricked-devices topic for a chance to revive it?
Click to expand...
Click to collapse
I have spent the last 3 days 30 hours orso fixing my phone. Revive is something my dead baby won't do.
vayip said:
I have spent the last 3 days 30 hours orso fixing my phone. Revive is something my dead baby won't do.
Click to expand...
Click to collapse
enter the bootloader; try to flash a regular update from your provider to it.
vayip said:
Well, i ****ed up my phone.
Trying to bring it back alive failed, so I'm going to bring it
back to T-Mobile.
Does someone know a very good lie I can tell them, so I don't have to pay for the repair.
When i try to start my phone, i see a HTC splashscreen, and thats it. Normally it start with a T-Mobile splashscreen. Can they see i tried flashing my phone, or is that an assumption they make.
Click to expand...
Click to collapse
I did the same with my Vodafone (UK). I just told them I'd hard reset and this is all I can see on the screen (don't get stroppy etc).
Mine will be back Tuesday, warranty repaired.
Vod UK use an outside repair centre so will probably be the same as T-Mobile if you are in UK. Mine needed a new motherboard, but there is a bit of a shortage in the UK (too many bricks???). I guess it depends on the outside service centre contract whether they charge you or T-mobile (and maybe also because I had warranty and Insurance)..
Just go in and plead ignorance, but if they want to charge you, ultimately it was you that ****ed it and not them
Toast it in the microwave for 5 seconds!
boz said:
Toast it in the microwave for 5 seconds!
Click to expand...
Click to collapse
That's a new one - when car radio codes first came out they always said to put them in the freezer then stroke the chips legs to erase the cmos... never worked for me, but I'd probably get away with the microwave thing with 3 kids at home!!!
@ Olipro
If you mean the SD-card flashing, T-Mobile Holland doesn't have an update available. There is an T-Mobile Holland ROM available, but the image is older than the image installed on my phone. When checking the ROM in the white screen, it says not allow. I think i need ROM 1.21.114.3 from T-Mobile if I want to do the SD-card flash.
I only have access to the bootloader, I have bootloader 1.04, and I have access to KITL mode, but the Windows CE Platform Builder fix also doesn't work
@ ach2
I was thinking also something like that. That I hard reset my phone and now it's broke. I was also thinking something like I left my phone on the charger for the weekend, and when I came back I did a soft reset because it wouldn't go on and know I only see a HTC splash screen.
vayip said:
When i try to start my phone, i see a HTC splashscreen, and thats it. Normally it start with a T-Mobile splashscreen. Can they see i tried flashing my phone, or is that an assumption they make.
Click to expand...
Click to collapse
Can you think of a good reason whey the boot screen has changed from the normal T-Mobile one... just hope they don't turn on the phone. Did you try Olipro's suggestion?
@ Wam7
The T-Mobile splash screen is in the extended ROM. If the extended ROM is ****ed up like mine is, it probably goes back to its embedded splash screen, and that's the one from HTC. But thats not what I'm going to say, I'm going to say how should I know.
If I remember correctly a guy has managed to dump the ROM from a Hermes and flash it to the phone... saw a thread somewhere here. If that's the case then you should just need a ROM from a fellow dutch T-Mobile owner with the newer ROM. I take it your phone is not SuperCID
vayip said:
@ Olipro
If you mean the SD-card flashing, T-Mobile Holland doesn't have an update available. There is an T-Mobile Holland ROM available, but the image is older than the image installed on my phone. When checking the ROM in the white screen, it says not allow. I think i need ROM 1.21.114.3 from T-Mobile if I want to do the SD-card flash.
I only have access to the bootloader, I have bootloader 1.04, and I have access to KITL mode, but the Windows CE Platform Builder fix also doesn't work
Click to expand...
Click to collapse
if you have 1.04; run the RUU on your computer; you will get a "Vender ID Error" immediately ignore this and run the updater AGAIN (do not touch or unplug your PDA) after doing this a second time it will begin to flash
vayip said:
Well, i ****ed up my phone.
Trying to bring it back alive failed, so I'm going to bring it
back to T-Mobile.
Does someone know a very good lie I can tell them, so I don't have to pay for the repair.
When i try to start my phone, i see a HTC splashscreen, and thats it. Normally it start with a T-Mobile splashscreen. Can they see i tried flashing my phone, or is that an assumption they make.
Click to expand...
Click to collapse
seriously this is why MS and Carriers HATE us
Olipro said:
if you have 1.04; run the RUU on your computer; you will get a "Vender ID Error" immediately ignore this and run the updater AGAIN (do not touch or unplug your PDA) after doing this a second time it will begin to flash
Click to expand...
Click to collapse
I did what you said. I connected the phone to my laptop in bootloader. I started the RUU from WMXL 0.20. My phone goes to the white screen and at 0% i get a message on my laptop the connection got disconnected. So i start the RUU again, but again the message my connection got disconnected.
So still working on a good lie.
@vayip: sounds like a problem with the USB on your laptop. Try using a different computer. BL1.04 will let you flash any OS provided your NAND isn't full of bad blocks. You're a long way away from returning your device to Tmo IMO.
On the new computer:
direct USB connect to rear port only no usb hubs
pc running windows XP
turn off screensaver/Powersave mode
close all other apps
hands off the computer for the 25 minutes or so that it takes
Sleuth255 said:
@vayip: sounds like a problem with the USB on your laptop. Try using a different computer. BL1.04 will let you flash any OS provided your NAND isn't full of bad blocks. You're a long way away from returning your device to Tmo IMO.[/list]
Click to expand...
Click to collapse
Does it matter if the phone is simlocked or not. My phone is not SuperCID.
The strange thing than is, i have 2 laptops. Doing the upgrade don't work on both.
Will try a normal pc then. Maybe more luck.
Follow Oli's advice about retrying the update if you get an initial vendor ID error. BL1.04 will flash any rom without SuperCID due to a bug.
You might want to jump in with mtty first to see if your NAND is full of bad blocks. If it is then your device is toast fttb.....
spiritofseth said:
seriously this is why MS and Carriers HATE us
Click to expand...
Click to collapse
I completely agree! If you ****ed up your device, than you should have the courage to stand up for it and if it was not your fault, than just tell them the truth! But suggestions like "put it in the microwave for 5secs".... come on
And just a small hint: If you (for example) really put it in the microwave, than you'll better pray that no technician ever analyses your device - if so you could get into serious trouble, mate.
Btw, if you microwave it, you probalby need a new microwave too.
Edit: And i dont think its warranty would cover "I just put my Phone in there"
"So still working on a good lie."
Doesn't breaking your phone through your own actions and then getting it repaired/ replaced for free by telling lies make you a liar and a thief?
I trashed 8525, and that sucks, but it was my fault so I have to pay for it.
In my adventures flashing Roms, I've only bricked 1 Hermes (Cingular 8525). I actually told the local Cingular shop that I broke it 2 weeks after I bought it. The manager told me to bring it in and she replaced it under the 30 day in-store return policy. I was suprised because I had caused the bad NAND Block problem on the device but she said that since I was able to get an official Cingular Rom flashed onto it and it booted into WM5 (just wouldn't do anything because of memory errors).
Now I also have a very good working relationship with this store. I've gotten a phone about every 6 months from them over tha past 2 years and have given them some great info regarding WM5 devices (reccomendations on screen protectors, software & cases etc). I have 3 lines (2 with Data) and even if they don't know me by name eveyone in the store knows me by reputation.
Tomorrow I will have my spare Hermes (also 8525) so we can begin experimenting with getting some additional storage memory without risking bricking my primary phone.
The way I see it, we are taking a chance when we modify our devices.
I've had to return 2 Wizards for Warranty replacement to Cingular, both were CID Unlocked but the problems were unrelated to flashing Roms (One was because the touch screen developed a dead spot the other was because of Radio hardware issues).

Experiment that brings bricks back to life.

Okay today I intentionally bricked my phone. Not once, not twice, but 6 times with three bad ROM's (long boring day) and pulled the USB during the flashing at around 20%-95% as well as other no,no's
The experiment. To see how fast, and what I would use to unbrick it. Now being stuck in an all white screen or bootloader might bring fear or tears to some, but what I discovered is probably the best and easiest way to get your phone back to life in a relatively short amount of time.
If this has been covered before or mentioned elsewhere I didn't see it so I apologize if thats the case.
After I bricked each time I simply hooked up the usb cable to my pc. As you know when you are bricked or stuck in a loader Active Sync does not launch. What I found was that if you use a factory WM6 AT&T ROM it will still connect via usb and will flash said ROM 100% of the time restoring you're phone to a working state.
Now I did this 6 times today and it worked every time. I mean I really f'd with this second phone unplugging, Task Manager'd out during a flash, hard reset during a flash, etc. Every time it worked.
Hope this helps.
Well, you have been only lucky for 1 reason:
You always 'bricked' your device when it was in the middle of flashing the OS! This does not really matter as long as BOOTLOADER and CID are intact!
Do the same experiment but this time pull the plug at 15% and you will most likely fail to recover from that! At around 15% is the moment where the CID block gets written to the phones ROM.
Be very carefully that you do not 'brick' your device earlier because of in the state before 15% IPL and SPL are getting flashed! If you destroy the bootloader you can't do anything anymore!
If you are going to try that out please flash your phone first with the nbh from the CINGULAR WM5 (it is in the wiki) by using CustomRUU! CINGULAR WM5 has KITL enabled and you will be able to 'unbrick' your device by using the GUIDE in the WIKI.
I WILL NOT BE RESPONSIBLE IF YOU BREAK YOUR DEVICE TO A POINT OF NO RECOVERY POSSIBLE!
CID block is never written to the phone, it's just an area of storage inside the GSM chip.
however, if incomplete code is flashed to the GSM chip, the radio AT interface cant' boot... and then there's no way of talking to it, hence making it now dead.
On a different note, if the Radio Bootloader is in the middle of flashing (although I believe 0108 is persistent) and the connection is broken, you're now royally ****ed.
So, the GSM chip is not in the phone then?
<just kidding!>
However,
pulling the plug around 15% will most likely end in a brick! That was where I had my pc crash - thankfully KITL was enabled!
Tried again
Okay I did this at 12% and then at 16% (could not time it right for 15%) and I was able to recover. If I am just one lucky bastard, and this is highly against the odds, I would say don't do this on purpose like me.
My only point of the experiment was to see if I was to ever brick, at least I knew of one possibility that would recover it. And when looking at it like that it was a success.
Now that all is back to normal, I have HARD SPL.7 and have no issues.
ihavetinyballs said:
Okay I did this at 12% and then at 16% (could not time it right for 15%) and I was able to recover. If I am just one lucky bastard, and this is highly against the odds, I would say don't do this on purpose like me.
My only point of the experiment was to see if I was to ever brick, at least I knew of one possibility that would recover it. And when looking at it like that it was a success.
Now that all is back to normal, I have HARD SPL.7 and have no issues.
Click to expand...
Click to collapse
HARD SPL? try a different SPL and then try it again...
Oh yeah... Try to kill your bootloader too... And if it's like one of my devices
(HTC Charmer with a black screen... Only the power led lights up for half a second when I press the power button)
then try to flash your "holy" rom
eh, i don't understand why people call it bricking if only the OS needs a reflash
I wasn't clear. The phone was never hard SPL'd till after the experiment when I decided to lock the ***** up to keep it safe from doing more stupid stuff. The os flash wasn't all I crashed out on. I did this with this on purpose with the radio versions as well.
ihavetinyballs said:
I wasn't clear. The phone was never hard SPL'd till after the experiment when I decided to lock the ***** up to keep it safe from doing more stupid stuff. The os flash wasn't all I crashed out on. I did this with this on purpose with the radio versions as well.
Click to expand...
Click to collapse
then you are crazy
There are 2 possible explanations for your "luck":
Either the ROM you're flashing contains nothing but the OS and maybe the EXTENDED ROM in which case it does not really matter if you pull the plug because of your BOOTLOADER and GSM will remain intact or your FLASHING UTILITY 'ignors' the BOOTLOADER / GSM flash and writes only the OS and EXTENDED (which would have the same effect as case 1 when pulling the plug!).
However,
flashing an entire ROM takes a while, especially between 12% and 30% if you flash IPL / SPL / SPLASH / GSM / OS / EXTENDED - there is enough time to pull the plug at 15% because of it takes almost a minute until it jumps to 16% ...
I don't want to animate you to try that out because of sooner or later you will brick the device for sure!
Can you host the ROM file + flashing utility you used for your experiments, so, that we can download it and take a closer look?
ihavetinyballs said:
I wasn't clear. The phone was never hard SPL'd till after the experiment when I decided to lock the ***** up to keep it safe from doing more stupid stuff. The os flash wasn't all I crashed out on. I did this with this on purpose with the radio versions as well.
Click to expand...
Click to collapse
The world belongs to renegades and mavericks...
I did it with TNT's latest as well as VP3G 3.62
OK I'll bite where is WM6 AT&T ROM?
I have a bircked phone tytn (tried to unsucessfully unbrick around 50 times), not sure why or where it bricked.
Can reload but sticks at screen alignemnt EVERY TIME.
Was given as a challenge (failed so far).
If I could find this and it worked I be happy chappy long time.
If it works of mine it will work on anyone's.
Give it up dudes (or duedess if there is one out there).
Here is the secret. Use the bundled WM5 Cingular ROM from HTCs download site.
ihavetinyballs said:
Here is the secret. Use the bundled WM5 Cingular ROM from HTCs download site.
Click to expand...
Click to collapse
Do you have a link, filename or even better can post on Rapidshare?
Edit: btw, the moniker is hilarious!
rob8 said:
Do you have a link, filename or even better can post on Rapidshare?
Edit: btw, the moniker is hilarious!
Click to expand...
Click to collapse
He gave you the info you need. Go to HTC's site. Or use google.
K since i took the time to post this I might as well link it.
Go to the bottom of this page.
It is about time to give out a WARNING !!!
People, do not try to brick your device and trust in that you can recover from that by using the ROM from the HTC's website! This is not a magic tool and it won't bring your Hermes back to life if your device is really screwed up! There is nothing in the Cingular ROM what 'magically' does the trick! IHAVETINYBALLS was either just lucky or he isn't really bricking his device (consciously or unconsciously).
If you do not believe me ask other senior members with lots of experiences, such as OliP ...
However, I know there is no way of stopping fools to do foolish things, so, go ahead, destroy your expensive toy! You can always find a new one on eBay ... !
For all the retards who don't get it. (meaning the point)
To the dip**** retards who don't get the point. Like I said, I am probably just lucky. And like I said again, DO NOT try this unless your phone is stuck and ****ed, it was just an experiment. I have two 8525's one I bought as a refurb from AT&T for $99 and another one that was from an angry owner who threw it away at the AT&T store (as it was bricked and now "useless") and I pulled it from the garbage bin. Recovered it (just did a hard reset and put in a new battery and factory ROM and did a few experiments.
It didn't cost me anything and I did put a warning out there. The point of it all was that if you give up on bringing it back to life, maybe just maybe you should try this out.
Obviously if your phone is working just fine, don't do this or your a ****ing retard. Its meant for bricked or stuck phones as a possible recovery as it worked on said phone numerous times in various states of bad flashing and various types of ROMs.
This phone is now running vp3G 3.62 and now has HARD SPL.7, and Radio 1.54.07 and is running flawlessly.
So one mans brick/stuck frustration is making for an excellent spare / backup for me.
trying now
ok - have hybrid brick (no KITL, screwed CID and radio)
if everyone crosses their fingers at the same time maybe it will help???
will post back results!
Bugger
thanks for giving me hope! but alas...no good
hopefully someone else can figure out how to get back from a hybrid brick of no KITL and SPL 1.09

Any experiences of returning flashed phones under warranty?

Hi all
Anyone here had any experiences of returning a flashed phone for a warranty claim? I wonder how carefully they inspect the set-up. I'm suffering very bad battery life (<4 hours) and a dead camera on my Vario II, but I'm sure T-Mobile won't accept a claim (WM6, Radio 1.43, HardSPL, unlocked etc).
I can revert some things, for instance I got the original T-Mobile WM5 installed OK but can't find the original Radio ROM (1.05).
If there's no hope I'll just open the bugger up and try jiggling the camera connector or just remove it completely!!
sim
if youre returning your phone to a brick and mortar store then as long as it looks unmodded then I don't think they'd notice. Like if you reflashed with the provider's logo, etc.... they are just sales people, MOST of them know very little about any technical aspect of the phone. From my experience of getting one of my phones exchanged the reps I spoke to were not able to answer my technical problems, which is why I replaced it... so i say go for it
Hi zammykoo,
Do they not send it back to a service centre for evaluation? I'm a bit worried that even if the shop gives me a replacement on the spot, they might check out my busted model later and then slap me with a penalty fee or something.
sim
what exactly is the problem you are having with the camera? if it is under warranty then shouldn't it cover manufacturer defects like that? if that is the case. and it should apply to the bad battery life too, if those things were not caused by you (like water damage, they can tell) then they wouldn't have anything to say..... but as far as software reflash then i really don't think it'll matter cause they will probably reflash it themselves to clear out any previous user settings before putting back on the market
Hi there,
I just found an official WM6 flash from T-Mobile UK, so I've flashed that and taken it back to the shop for repair. Thought I'd take a chance as the phone is effectively useless at the moment (camera is dead and battery loses 20% per hour).
Thanks for your advice!
sim
Undo HardSPL? Mtty's format command clears everything?
Hi...I have a few questions about this topic as well.
It looks like my radio (hardware) died on me after a soft reset...I'd been having some problems with it before then. Anyways, I went through my provider's warranty exchange and I'm about to send my old handset back. My questions:
1) I'm stuck in the bootloader screen, since I couldn't upgrade my radio. I have Hard-SPL installed on my device, and you can see that (it says "Olipro" in the bootloader screen). Is there any way to remove Hard-SPL, or do you guys think I even need to worry/bother with that?
2) In the process of trying to reflash my phone and fix things myself, I used mtty and its format command...What exactly does that format? Is my phone's memory completely clean? That's fine by me if it is; I don't think that would be an issue with service personnel. I'm just wanting to know exactly what mtty's format does.
In addition, if anyone else has had to make a return under similar conditions, I'd appreciate hearing about your experience. THANKS!
i dont think any spl have a format command!!!!
r u kidding???
No, SPL's don't have a format command (that I know of!); I used this utility called mtty...I read about it here in the forums; it comes in handy when you're trying to recover from a bad flash, I think.
Anyone else have an answer to my questions?
1) I'm stuck in the bootloader screen, since I couldn't upgrade my radio. I have Hard-SPL installed on my device, and you can see that (it says "Olipro" in the bootloader screen). Is there any way to remove Hard-SPL, or do you guys think I even need to worry/bother with that?
2) In the process of trying to reflash my phone and fix things myself, I used mtty and its format command...What exactly does that format? Is my phone's memory completely clean? That's fine by me if it is; I don't think that would be an issue with service personnel. I'm just wanting to know exactly what mtty's format does.
Click to expand...
Click to collapse
I had no problem with AT&T returning several unlocked and upgraded phones for replacement.
Thank for the response...
tvone said:
I had no problem with AT&T returning several unlocked and upgraded phones for replacement.
Click to expand...
Click to collapse
tvone, thanks for taking the time to respond; I appreciate it.
Based on what you're telling me, I guess I won't worry about "downgrading" from HardSPL before taking it in.
If anyone has a different experience - or would just like to provide more reassurance (I'd love to have it!) - please let me know soon...I'll be taking care of this today!
THANKS!

[Q] 260 Errror loading new ROM

This may be a repeat if so I'm sorry, I have searched but can't find a solution. I have just purchased a HD2 with a vanilla version of WM 6.5 on it. I have tried to load the latest official ROM. The package works until it starts the transfer. The phone then goes to sleep and disconnects from the PC. eventually the loader gives a 260 error. PC win 7, Phone P/N 99HJY030-00 S/N HT01VNW03946 ROM ver V01.00 model ID T8585
Thanks for any help
Nigel
put the phone in bootloader yourself first, then usb, then run the flash.
I am A bit thick but how would I do that?
1 open google
2 type "hd2 how to enter bootloader"
3 follow instructions which are...
4 phone off
5 press hold and keep holding vol down
6 tap and release power
7 don't release vol till coloured bands appear.
8 when you connect usb the word serial becomes usb. once it does, youcan run flashes and hspl.
(sorry, feeling a bit sarcastic today, no offence, all in good humor)
Thanks, I was probably being lazy anyway.
Nope that doesn't work. The coloured screen flashes but the phone just shuts down :-(.
The story is I bought this at a keen price through Amazon as HTC HD2 sim free. Its that, however it appears that it is Taiwanese and has been hacked so it now has basic WM 6.5 and not much else. Ever been had...sigh!
Basically Error 260 means that you are trying to install a stock ROM that don't match with your device.
Based on your S/N I have try deferent Aria, but result is the same.
I suppose you have a branded device.
In this case if you will install a otter aria Rom make use of the GoldCard technique for installation.
single650 said:
Nope that doesn't work. The coloured screen flashes but the phone just shuts down :-(.
The story is I bought this at a keen price through Amazon as HTC HD2 sim free. Its that, however it appears that it is Taiwanese and has been hacked so it now has basic WM 6.5 and not much else. Ever been had...sigh!
Click to expand...
Click to collapse
I think you should not be too surprised or upset if your HTC HD2 is truly a real Taiwanese model. After all, HTC is a Taiwanese company, with their worldwide headquarters in Taiwan. If it is the real deal from Taiwan, it should be a T8585, which is the same model sold throughout much of southeast Asia and Europe.
I have seen on the Internet some fake HTC HD2 T8585 phones being churned out in China. The best way to tell is if your HD2 has the same specs as listed here. If the specs are the same, you should have no problem if you are following all the steps. If the specs are not the same, then I am afraid you have become a victim of a fraudster.
P.S. Have you investigated using HSPL before tyring to install a new ROM?
The specs appear the same, Qualcomm processor at 1024 MHz.etc. Its just the original HTC software has been removed leaving just WM.
Just can't get into the bootloader to do anything
single650 said:
The specs appear the same, Qualcomm processor at 1024 MHz.etc. Its just the original HTC software has been removed leaving just WM.
Just can't get into the bootloader to do anything
Click to expand...
Click to collapse
That is pretty strange. Are all the other specs the same, including screen size? Somewhere on XDA-Developers I believe I saw a cab that can be installed to allow you to go into the bootloader from the OS. If I can find that again I will post a link for you.
Can you install cabs, and access your HD2 either through ActiveSync or Windows Mobile Device Center?
Scroll down on this page and download the bootloader cab.
Keep us updated on your progress and if the bootloader cab worked for you.
Being as you cannot successfully enter the bootloader indicates to me that either you have a defective HD2, or a convincing clone. I do know that some of the clones do not enter the bootloader in the same way as the genuine deal.
One other thing, are you sure it is really shutting down your HD2 after you try to enter the bootloader? Do you see Serial on the screen?
Loaded the bootloader CAB ran OK. Get the coloured screen if USB is plugged in but with error msg that it cannot load and is shutting down. Unconnected the device flash screen and closes (screen dark and all buttons go dark
The unit fits the specs pretty much P/n and S/n are recognised by UK HTC but they say that it is Taiwanese and they can't help.
Boot loader is hold sound up not down which might indicate a clone :-(.
single650 said:
Loaded the bootloader CAB ran OK. Get the coloured screen if USB is plugged in but with error msg that it cannot load and is shutting down. Unconnected the device flash screen and closes (screen dark and all buttons go dark
The unit fits the specs pretty much P/n and S/n are recognised by UK HTC but they say that it is Taiwanese and they can't help.
Boot loader is hold sound up not down which might indicate a clone :-(.
Click to expand...
Click to collapse
If your unit is recognized by UK HTC it seems more likely that you might have a defective unit.
You could try going to the Taiwan HTC site and trying your luck there, and see if they recognize your unit. For you to do that, I guess you will have to use Google Translate. If their site there recognizes your unit as legitimate, then we will start troubleshooting from there.
If you need help finding the Taiwan site, or navigating it, let me know, and I will try to help you out with that.
Try this and see if it works.
Just beeb to the Taiwan site and input the s/n which it recognised for the ROM update.
I guess that ROM will be all in Chinese however
single650 said:
Just beeb to the Taiwan site and input the s/n which it recognised for the ROM update.
I guess that ROM will be all in Chinese however
Click to expand...
Click to collapse
Okay, we have pretty much established that you have a genuine HTC HD2, which is good. The next thing I think you can try is follow the HSPL link I provided in one of the above posts. HSPL should allow you to install a ROM that your phone would otherwise reject because of a region check.
Ya, if you actually installed the ROM from HTC Taiwan, it would definitely be in Chinese, which you do not want.
Let me know what happens when you try to install one of the versions of HSPL.
PS. I read your post again about the bootloader sequence. That part is strange, but still, if HTC Taiwan recognizes your phone, it seems to be genuine. I guess another thought you may have is sending it in for repairs, but, I bet UK HTC will not want to handle it, but send it to, you guessed it, to Taiwan. Is there anyway you can contact the seller again? He may have sold it because it is defective.
I'm going to try the HSPL but if that doesn't work then its back to the seller. There is something dodgy about this item
rlydiard said:
Okay, we have pretty much established that you have a genuine HTC HD2, which is good. The next thing I think you can try is follow the HSPL link I provided in one of the above posts. HSPL should allow you to install a ROM that your phone would otherwise reject because of a region check.
Ya, if you actually installed the ROM from HTC Taiwan, it would definitely be in Chinese, which you do not want.
Let me know what happens when you try to install one of the versions of HSPL.
Click to expand...
Click to collapse
Only make note that HSPL and Stock ROM 3.14 isn't compatible. (the combination of this two gives lot of problems.)
kurt-willems said:
Only make note that HSPL and Stock ROM 3.14 isn't compatible. (the combination of this two gives lot of problems.)
Click to expand...
Click to collapse
Good call, yes.
I am wondering maybe if the OP maybe should not just send it back to the seller. The unusual bootloader sequence is worrying............
also, the website accepting the serial doesn't prove anything except that the SERIAL is genuine. the vol up and power is strange,,,
The HSPL tries to send but the unit goes to sleep and disconnects. I think I have a hooky phone :-(. Thanks for all the time you spent trying to help me.
I'm now going to compose a snot-o-gram to amazon marketplace and get it returned.
Sigh.. At least I know a lot more about HTC phones now.
Cheers all

Reset from NAND Android to WM6.5 for warranty claim

Hi all... I've been very happily running NAND Android on my HD2 but for a few months the touch screen has been having problem... now the phone is barely usable.
T-mobile in the UK have said the phone is still covered by warranty (24 months by HTC).
I have reset to RUU_Leo_S_TMO_UK_3.14.110.1_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship.exe from the T-Mobile UK site.
I then used HSPL4 to reset to SPL2.08, I'm not sure if this is the shipped SPL or if this is going to be a problem.
The phone starts WM6.5 OK.... obviously the screen wont work because that seems to be a hardware problem relating to the buttons below the screen....
Is this all I need to do though? the last thing I want to do is send it off for T-Mobile to then refuse to do anything with it. Any further information will be very welcomed.
Thanks.
Rerun hspl4 and choose 3.03.0000. 2 reasons, only tmous uses spl 2.x as stock making it obvious something fishy went on, and (more to the point) 3.14 roms come with 3.03.0000
For future reference, if you had flashed it by SD card, it would have done the spl bit for you.(though I personally do it the way you did,,, flashes much quicker over USB than SD)
Thanks for your help Sam, I'll do that now then.
All done... will call them and arrange for them to look at it now..
Out of interest is anyone aware of any HTC diagnostics... the sort of thing that will more specifically identify handset problems... e.g touchscreen or buttons.

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