Reset from NAND Android to WM6.5 for warranty claim - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Hi all... I've been very happily running NAND Android on my HD2 but for a few months the touch screen has been having problem... now the phone is barely usable.
T-mobile in the UK have said the phone is still covered by warranty (24 months by HTC).
I have reset to RUU_Leo_S_TMO_UK_3.14.110.1_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship.exe from the T-Mobile UK site.
I then used HSPL4 to reset to SPL2.08, I'm not sure if this is the shipped SPL or if this is going to be a problem.
The phone starts WM6.5 OK.... obviously the screen wont work because that seems to be a hardware problem relating to the buttons below the screen....
Is this all I need to do though? the last thing I want to do is send it off for T-Mobile to then refuse to do anything with it. Any further information will be very welcomed.
Thanks.

Rerun hspl4 and choose 3.03.0000. 2 reasons, only tmous uses spl 2.x as stock making it obvious something fishy went on, and (more to the point) 3.14 roms come with 3.03.0000
For future reference, if you had flashed it by SD card, it would have done the spl bit for you.(though I personally do it the way you did,,, flashes much quicker over USB than SD)

Thanks for your help Sam, I'll do that now then.

All done... will call them and arrange for them to look at it now..
Out of interest is anyone aware of any HTC diagnostics... the sort of thing that will more specifically identify handset problems... e.g touchscreen or buttons.

Related

Good lie to tell T-Mobile for brickin my phone

Well, i ****ed up my phone.
Trying to bring it back alive failed, so I'm going to bring it
back to T-Mobile.
Does someone know a very good lie I can tell them, so I don't have to pay for the repair.
When i try to start my phone, i see a HTC splashscreen, and thats it. Normally it start with a T-Mobile splashscreen. Can they see i tried flashing my phone, or is that an assumption they make.
CCRDude said:
I don't think using bold letters and the clear word "lie" will help you a lot... you just highlight that you ask for illegal help
Maybe you should take a look at the bricked-devices topic for a chance to revive it?
Click to expand...
Click to collapse
I have spent the last 3 days 30 hours orso fixing my phone. Revive is something my dead baby won't do.
vayip said:
I have spent the last 3 days 30 hours orso fixing my phone. Revive is something my dead baby won't do.
Click to expand...
Click to collapse
enter the bootloader; try to flash a regular update from your provider to it.
vayip said:
Well, i ****ed up my phone.
Trying to bring it back alive failed, so I'm going to bring it
back to T-Mobile.
Does someone know a very good lie I can tell them, so I don't have to pay for the repair.
When i try to start my phone, i see a HTC splashscreen, and thats it. Normally it start with a T-Mobile splashscreen. Can they see i tried flashing my phone, or is that an assumption they make.
Click to expand...
Click to collapse
I did the same with my Vodafone (UK). I just told them I'd hard reset and this is all I can see on the screen (don't get stroppy etc).
Mine will be back Tuesday, warranty repaired.
Vod UK use an outside repair centre so will probably be the same as T-Mobile if you are in UK. Mine needed a new motherboard, but there is a bit of a shortage in the UK (too many bricks???). I guess it depends on the outside service centre contract whether they charge you or T-mobile (and maybe also because I had warranty and Insurance)..
Just go in and plead ignorance, but if they want to charge you, ultimately it was you that ****ed it and not them
Toast it in the microwave for 5 seconds!
boz said:
Toast it in the microwave for 5 seconds!
Click to expand...
Click to collapse
That's a new one - when car radio codes first came out they always said to put them in the freezer then stroke the chips legs to erase the cmos... never worked for me, but I'd probably get away with the microwave thing with 3 kids at home!!!
@ Olipro
If you mean the SD-card flashing, T-Mobile Holland doesn't have an update available. There is an T-Mobile Holland ROM available, but the image is older than the image installed on my phone. When checking the ROM in the white screen, it says not allow. I think i need ROM 1.21.114.3 from T-Mobile if I want to do the SD-card flash.
I only have access to the bootloader, I have bootloader 1.04, and I have access to KITL mode, but the Windows CE Platform Builder fix also doesn't work
@ ach2
I was thinking also something like that. That I hard reset my phone and now it's broke. I was also thinking something like I left my phone on the charger for the weekend, and when I came back I did a soft reset because it wouldn't go on and know I only see a HTC splash screen.
vayip said:
When i try to start my phone, i see a HTC splashscreen, and thats it. Normally it start with a T-Mobile splashscreen. Can they see i tried flashing my phone, or is that an assumption they make.
Click to expand...
Click to collapse
Can you think of a good reason whey the boot screen has changed from the normal T-Mobile one... just hope they don't turn on the phone. Did you try Olipro's suggestion?
@ Wam7
The T-Mobile splash screen is in the extended ROM. If the extended ROM is ****ed up like mine is, it probably goes back to its embedded splash screen, and that's the one from HTC. But thats not what I'm going to say, I'm going to say how should I know.
If I remember correctly a guy has managed to dump the ROM from a Hermes and flash it to the phone... saw a thread somewhere here. If that's the case then you should just need a ROM from a fellow dutch T-Mobile owner with the newer ROM. I take it your phone is not SuperCID
vayip said:
@ Olipro
If you mean the SD-card flashing, T-Mobile Holland doesn't have an update available. There is an T-Mobile Holland ROM available, but the image is older than the image installed on my phone. When checking the ROM in the white screen, it says not allow. I think i need ROM 1.21.114.3 from T-Mobile if I want to do the SD-card flash.
I only have access to the bootloader, I have bootloader 1.04, and I have access to KITL mode, but the Windows CE Platform Builder fix also doesn't work
Click to expand...
Click to collapse
if you have 1.04; run the RUU on your computer; you will get a "Vender ID Error" immediately ignore this and run the updater AGAIN (do not touch or unplug your PDA) after doing this a second time it will begin to flash
vayip said:
Well, i ****ed up my phone.
Trying to bring it back alive failed, so I'm going to bring it
back to T-Mobile.
Does someone know a very good lie I can tell them, so I don't have to pay for the repair.
When i try to start my phone, i see a HTC splashscreen, and thats it. Normally it start with a T-Mobile splashscreen. Can they see i tried flashing my phone, or is that an assumption they make.
Click to expand...
Click to collapse
seriously this is why MS and Carriers HATE us
Olipro said:
if you have 1.04; run the RUU on your computer; you will get a "Vender ID Error" immediately ignore this and run the updater AGAIN (do not touch or unplug your PDA) after doing this a second time it will begin to flash
Click to expand...
Click to collapse
I did what you said. I connected the phone to my laptop in bootloader. I started the RUU from WMXL 0.20. My phone goes to the white screen and at 0% i get a message on my laptop the connection got disconnected. So i start the RUU again, but again the message my connection got disconnected.
So still working on a good lie.
@vayip: sounds like a problem with the USB on your laptop. Try using a different computer. BL1.04 will let you flash any OS provided your NAND isn't full of bad blocks. You're a long way away from returning your device to Tmo IMO.
On the new computer:
direct USB connect to rear port only no usb hubs
pc running windows XP
turn off screensaver/Powersave mode
close all other apps
hands off the computer for the 25 minutes or so that it takes
Sleuth255 said:
@vayip: sounds like a problem with the USB on your laptop. Try using a different computer. BL1.04 will let you flash any OS provided your NAND isn't full of bad blocks. You're a long way away from returning your device to Tmo IMO.[/list]
Click to expand...
Click to collapse
Does it matter if the phone is simlocked or not. My phone is not SuperCID.
The strange thing than is, i have 2 laptops. Doing the upgrade don't work on both.
Will try a normal pc then. Maybe more luck.
Follow Oli's advice about retrying the update if you get an initial vendor ID error. BL1.04 will flash any rom without SuperCID due to a bug.
You might want to jump in with mtty first to see if your NAND is full of bad blocks. If it is then your device is toast fttb.....
spiritofseth said:
seriously this is why MS and Carriers HATE us
Click to expand...
Click to collapse
I completely agree! If you ****ed up your device, than you should have the courage to stand up for it and if it was not your fault, than just tell them the truth! But suggestions like "put it in the microwave for 5secs".... come on
And just a small hint: If you (for example) really put it in the microwave, than you'll better pray that no technician ever analyses your device - if so you could get into serious trouble, mate.
Btw, if you microwave it, you probalby need a new microwave too.
Edit: And i dont think its warranty would cover "I just put my Phone in there"
"So still working on a good lie."
Doesn't breaking your phone through your own actions and then getting it repaired/ replaced for free by telling lies make you a liar and a thief?
I trashed 8525, and that sucks, but it was my fault so I have to pay for it.
In my adventures flashing Roms, I've only bricked 1 Hermes (Cingular 8525). I actually told the local Cingular shop that I broke it 2 weeks after I bought it. The manager told me to bring it in and she replaced it under the 30 day in-store return policy. I was suprised because I had caused the bad NAND Block problem on the device but she said that since I was able to get an official Cingular Rom flashed onto it and it booted into WM5 (just wouldn't do anything because of memory errors).
Now I also have a very good working relationship with this store. I've gotten a phone about every 6 months from them over tha past 2 years and have given them some great info regarding WM5 devices (reccomendations on screen protectors, software & cases etc). I have 3 lines (2 with Data) and even if they don't know me by name eveyone in the store knows me by reputation.
Tomorrow I will have my spare Hermes (also 8525) so we can begin experimenting with getting some additional storage memory without risking bricking my primary phone.
The way I see it, we are taking a chance when we modify our devices.
I've had to return 2 Wizards for Warranty replacement to Cingular, both were CID Unlocked but the problems were unrelated to flashing Roms (One was because the touch screen developed a dead spot the other was because of Radio hardware issues).

Any experiences of returning flashed phones under warranty?

Hi all
Anyone here had any experiences of returning a flashed phone for a warranty claim? I wonder how carefully they inspect the set-up. I'm suffering very bad battery life (<4 hours) and a dead camera on my Vario II, but I'm sure T-Mobile won't accept a claim (WM6, Radio 1.43, HardSPL, unlocked etc).
I can revert some things, for instance I got the original T-Mobile WM5 installed OK but can't find the original Radio ROM (1.05).
If there's no hope I'll just open the bugger up and try jiggling the camera connector or just remove it completely!!
sim
if youre returning your phone to a brick and mortar store then as long as it looks unmodded then I don't think they'd notice. Like if you reflashed with the provider's logo, etc.... they are just sales people, MOST of them know very little about any technical aspect of the phone. From my experience of getting one of my phones exchanged the reps I spoke to were not able to answer my technical problems, which is why I replaced it... so i say go for it
Hi zammykoo,
Do they not send it back to a service centre for evaluation? I'm a bit worried that even if the shop gives me a replacement on the spot, they might check out my busted model later and then slap me with a penalty fee or something.
sim
what exactly is the problem you are having with the camera? if it is under warranty then shouldn't it cover manufacturer defects like that? if that is the case. and it should apply to the bad battery life too, if those things were not caused by you (like water damage, they can tell) then they wouldn't have anything to say..... but as far as software reflash then i really don't think it'll matter cause they will probably reflash it themselves to clear out any previous user settings before putting back on the market
Hi there,
I just found an official WM6 flash from T-Mobile UK, so I've flashed that and taken it back to the shop for repair. Thought I'd take a chance as the phone is effectively useless at the moment (camera is dead and battery loses 20% per hour).
Thanks for your advice!
sim
Undo HardSPL? Mtty's format command clears everything?
Hi...I have a few questions about this topic as well.
It looks like my radio (hardware) died on me after a soft reset...I'd been having some problems with it before then. Anyways, I went through my provider's warranty exchange and I'm about to send my old handset back. My questions:
1) I'm stuck in the bootloader screen, since I couldn't upgrade my radio. I have Hard-SPL installed on my device, and you can see that (it says "Olipro" in the bootloader screen). Is there any way to remove Hard-SPL, or do you guys think I even need to worry/bother with that?
2) In the process of trying to reflash my phone and fix things myself, I used mtty and its format command...What exactly does that format? Is my phone's memory completely clean? That's fine by me if it is; I don't think that would be an issue with service personnel. I'm just wanting to know exactly what mtty's format does.
In addition, if anyone else has had to make a return under similar conditions, I'd appreciate hearing about your experience. THANKS!
i dont think any spl have a format command!!!!
r u kidding???
No, SPL's don't have a format command (that I know of!); I used this utility called mtty...I read about it here in the forums; it comes in handy when you're trying to recover from a bad flash, I think.
Anyone else have an answer to my questions?
1) I'm stuck in the bootloader screen, since I couldn't upgrade my radio. I have Hard-SPL installed on my device, and you can see that (it says "Olipro" in the bootloader screen). Is there any way to remove Hard-SPL, or do you guys think I even need to worry/bother with that?
2) In the process of trying to reflash my phone and fix things myself, I used mtty and its format command...What exactly does that format? Is my phone's memory completely clean? That's fine by me if it is; I don't think that would be an issue with service personnel. I'm just wanting to know exactly what mtty's format does.
Click to expand...
Click to collapse
I had no problem with AT&T returning several unlocked and upgraded phones for replacement.
Thank for the response...
tvone said:
I had no problem with AT&T returning several unlocked and upgraded phones for replacement.
Click to expand...
Click to collapse
tvone, thanks for taking the time to respond; I appreciate it.
Based on what you're telling me, I guess I won't worry about "downgrading" from HardSPL before taking it in.
If anyone has a different experience - or would just like to provide more reassurance (I'd love to have it!) - please let me know soon...I'll be taking care of this today!
THANKS!

Bricked Hermes / No GSM and impossible to flash radio rom

Hi,
A friend of mine upgraded his Hermes with WM6 Rom, and everything worked fine for some time. One day, the pda stopped responding from time to time. I think he tried to correct this flashing once again his TyTn. But the upgrader frozes too. He even disassembles it....
And here I get it... Now it is blocked in the boot screen (IPL 1.04, SPL 2.03). I tried the KITL method, but it doesn't seem to support KITL mode (http://forum.xda-developers.com/showthread.php?p=1162054#post1162054 At step 3, I'm unable to attach the device).
I tried the SD Card flashing with some random ROMs, but I was not allowed.
I 've just downloaded the official WM6 Rom from the HTC website, but the upgrader is stucked in the GSM part for a really long time.
I have a screen like this :
HERMING.nbh
IPL - OK
BOOTLOADER - OK
SPLASH1 - OK
SPLASH2 - OK
EXTROM - OK
GSM -
OS -
Update In Progress
I don't know how long I should wait or if there is something else I can try now.
Has someone any idea ?
Thx
With mtty and the "set 16 0" command, I'm now able to boot windows mobile.
Unfotunately, it's not over, I have now a "No GSM" message at boot time.
Based on the "unbrick Hermes" wiki page, I installed HardSPL and tried to flash the radio different ways, but none worked
(classic RUUUpdater, the progressbar is stucked at 7%, SSPL+nbh)
Does someone know how to use rerase ?
Hi, now I have the same problem - OS is ok, but GSM ....
Did you unbrick you Hermes?
Unfortunately no.
Even when I put the phone in flight mode, the Hermes freezes after a few minutes, and I need then to soft reset it.
im having the same problem whats the solution to this no gsm thing
First of all, sorry for my English. I have news for you. Our problem cannot be solved with flashing any software. At least in my case flashing couldn't help me. It's hardware problem. Two minutes ago I saw the version of my radio instead of "No GSM" after rehotting the TyTN motherboard. Now it's working normally, I can call and receive calls. All atributes in "Start->Settings->System" of working radio (Radio ver., protocol ver., IMEI etc.) now also are present. And I think many people with suddenly corrupted radio have exactly hardware problem in their PPCs. Thats all news.
ATTENTION!!! If you never solved any hardware problems of mobile devices, please DO NOT try to repair your TyTN by yourself.
Well, how did you solve the hardware problem??
mircha, I've already said, I reheated (or rehot? I don't wich word is correct in this case, please tell me correct variant) CPU, flash chips and other chips on my TyTN motheboard. I made it with special equipment for hardware repair. For other TyTN owners, it's better to send your PPCs to service centre.
Youmoussa, I'm almost shure that your problem is in hardware, because my TyTN also freezed after 3-10 minutes. Since I wrote my previous post (yesterday), it didn't freeze anymore and works perfectly.
Symptoms of hardware problem:
1. Hermes freezes after a few minutes, no reaction on button click, only soft reset helps
2. Updater stucks in the GSM part forever and you have screen like this:
********************
HERMING.nbh
IPL - OK
BOOTLOADER - OK
SPLASH1 - OK
SPLASH2 - OK
EXTROM - OK
GSM -
OS -
Update In Progress...
********************
3. mtty can't calculate CRC of radio ROM
4. before "No GSM" problem Hermes sometimes lost network.
The 2nd and 3rd symptoms mean, there is no physical contact with chip containing radio bootloader and radio ROM, the 4th one means unstable contact with chip
I'm pretty sure you're right about the fact that it's a hardware problem. I had almost the same problem with my Wizard and I open it, it works better.
I haven't tried yet to open the Hermes, but with the Wizard I remember that I couldn't really see the cpu and others because of a steel plate (did that mean something in english?). Is it the same in the Hermes and if yes, did you succeed removing it to gain access to the components?
I have a manual to disassemble my Wizard, is there one available for the Hermes ?
Me toooo
Hi i have the same problem
What is the correct meaning of reheating? Can you make a little description? or can ich send my mobile to you to fix it?
where can i geht htc orig wm6? cannot find it onto the website
Youmoussa said:
Hi,
A friend of mine seems to have played with his Hermes without knowing exactly what he was doing (I guess he wanted to do just like me...).
He upgraded it with WM6 Rom, and everything worked fine for some time. One day, the pda stopped responding from time to time. I think he tried to correct this flashing once again his TyTn. But the upgrader frozes too. He even disassembles it....
And here I get it... I'm pretty sure he doesn't CIDUnlock it, and now it is blocked in the boot screen (IPL 1.04, SPL 2.03). I tried the KITL method, but it doesn't seem to support KITL mode (http://forum.xda-developers.com/showthread.php?p=1162054#post1162054 At step 3, I'm unable to attach the device).
I tried the SD Card flashing with some random ROMs, but I was not allowed (that's why I think that his device is not correctly CID Unlock).
I 've just downloaded the official WM6 Rom from the HTC website, but the upgrader is stucked in the GSM part for a really long time.
I have a screen like this :
HERMING.nbh
IPL - OK
BOOTLOADER - OK
SPLASH1 - OK
SPLASH2 - OK
EXTROM - OK
GSM -
OS -
Update In Progress
I don't know how long I should wait or if there is something else I can try now.
Has someone any idea ?
Thx
Click to expand...
Click to collapse
I don't know how to translate it in english, so a picture is easier to understand
http://etablissements.ac-amiens.fr/...r/tec_6eme/images_page_garde/fer_a_souder.jpg
is there a walkthrough for opening the phone - im pretty sure my radio has no contact because all of the symptoms you described are/have occured with my phone before its dying -
thx guys
actually i found one here if anyone needs it -
http://pdasmart.zftp.com/instructions/Cingular 8525 Instructions.pdf
does anyone know where the radio is located in all of this? im trying to find it on my device
what u mean is soldering i think but why solder? or have you changed any parts in your hermes?
Youmoussa said:
I don't know how to translate it in english, so a picture is easier to understand
http://etablissements.ac-amiens.fr/...r/tec_6eme/images_page_garde/fer_a_souder.jpg
Click to expand...
Click to collapse
Guys, what's the purpose of disassembling your Hermeses? Anyway, you won't be able to repair it without soldering station(photo of soldering station), instruments and knowledge. I used this instruments and I have knowledge and experience.
Photo of Hermes motheboard. The radioblock is in the green square, The CPU and flashchips are in the blue square. Do not pay attention to red square.
instinctless, I think it's not a good idea to send it to me for fixing. The delivery will cost twice as expensive than repair. I'm shure you'll find a service centre a little bit closer to your home than Russia, Far East (Far East is the most eastern region) .
have you changed any parts in your hermes?
Click to expand...
Click to collapse
No I didn't change any parts or chip, just soldered.
ALEXPLUS said:
Guys, what's the purpose of disassembling your Hermeses? Anyway, you won't be able to repair it without soldering station(photo of soldering station), instruments and knowledge. I used this instruments and I have knowledge and experience.
Photo of Hermes motheboard. The radioblock is in the green square, The CPU and flashchips are in the blue square. Do not pay attention to red square.
instinctless, I think it's not a good idea to send it to me for fixing. The delivery will cost twice as expensive than repair. I'm shure you'll find a service centre a little bit closer to your home than Russia, Far East (Far East is the most eastern region) .
No I didn't change any parts or chip, just soldered.
Click to expand...
Click to collapse
It's not that i don't want to send it to a service center, its just that they charge a lot of money that i don't have
I have knowledge in electronic, I studied it in college. I have already soldered things in my life, so I think it's worth a try.
Theres a htc service manual floating around the forum. Its the technical manual they give to the service centers. It shows you how to disassemble your hermes. You will need a size 6 torque key, a flatblade and phillips head screwdriver.
Remember though, YOU WILL VOID YOUR WARRANTY...
For those who are brave, the hermes is pretty tough and resilient, unless you are REALLY rough you won't break anything. just remember to go step by step and take your time. racing ahead means you forget things, connecting ribbon cable for keyboard, battery release switch and camera focus switch are the three that come to mind.
Is pretty easy, JUST TAKE YOUR TIME, its not a race...
Cheers....
Here, got the manual for you guys....
http://michael-channon.spaces.live.com/PersonalSpace.aspx?_c02_owner=1
Disassembling is the easiest of all what should be done. Youmoussa, you have knowledge, but, I guess, you haven't got needed instruments listed in my and ultramag69's posts. I can't explain you how to repair it, because of my poor English. I'm shure the are many tutorials in your native language wich can help you much more then I do. The only thing that I can say is what chips must be reheated. By the way, the steel cover which hide the CPU, Flash chips and other chips can be removed very easy with dental needle (it looks like hook). And I told you one more time: YOU CAN DAMAGE YOU DEVICE!

[Q] HTC HD2 help required

Folks,
Need some help on this one. I have an unlocked HTC HD2 (T-mobile branded) with me which i bought in US. The unlocking part works because if i put in a SIM of a different operator it works.
These are the details for it.
OS version 5.2.23138
Manila version 2.5.20183025.0
ROM version 20.Sep.2010 WWE
ROM date 04/28/10
Radio version 2.10.50.26
Protocol version 15.39.50.07U
When i press the left key and power key this is what i see in there
PB81120 HX-B3
SPL-2.08.HSPL 8G XE
D 2 Energy
Here are the issues with the phone :-
1. It seems there was android as well on this phone with the SDHC but the SDHC is not there anymore and hence cant boot ANDROID Over it which is not the problem. The problem is the crackling noise when an incoming call is made or received. ( robotic voice issue?)
2. The phone hangs on a lot of applications.
3. Normally when you press the power button full boot-up should happen but in this case the boot up happens after i press the power button and then i hit enter power button again and then i see the ROM version, ENERGY and protocol version in Red on the left hand side bottom corner of the phone only.
Sorry i am not aware at all of how to upgrade/ flash this phone. I mean i need to run HSPL/ HSPL2/ RUU is something i am not aware of. I have downloaded radio 2.15.50.14 but not sure i should be running it. Please let me know the steps of how to go ahead with the phone, run HSPL first? then RUU or run HSPL2?
Cheers!
Mav.
You already have the HSPL on the phone (the SPL-2.08.HSPL 8G XE line tells this).
I'd suggest starting with the Energy ROM thread to learn how to flash a new ROM:
http://forum.xda-developers.com/showpost.php?p=5044378&postcount=2
HTC HD2 help requiredArrow
Thanks Sukru...Since i got this unlocked piece..and i am not interested in playing more with it...can i flash the latest ROM (T-Mobile_HD2_MR_Software_2.13.531.1) and then get going or will it make unusable since the unlock would go away? The reason why i say that because i see the annoying issue of pressing the power button twice after i see the NRG logo to see the details on the left hand side of the phone.
Sorry to ask these dumb questions but i have moved from iOS to WINDOWS/ DROID and i am learning here..
The latest TMOUS version was "T-Mobile_HD2_MR_Software_3.14.531.1". However it has a different radio version, which uses more power - better signal, less battery life.
I'm new to HD2 - I came from Touch Pro2. HD2 apparently has issues with ROM incompatibilities, and flashing a wrong ROM version might permanently "brick" your phone. Thus unfortunately I cannot make any recommendations on going back to the stock ROM.
But there is a FAQ on the TMOUS version:
http://forum.xda-developers.com/showthread.php?t=808015
They basically say it would work as long as you flash a correct T-Mobile US ROM.
HTC HD2 help required
Sukru...thanks..i removed the HSPL using the method in the link that you have below by doing it from the SD card ( formatted using FAT32, renaming it to LEOIMG.nbh etc) and it went smooth but the phone gets stuck at stick together screen...it would sometime boot up and i even went ahead and stopped SENSE since on the forum somewhere i read it might be causing issues..
These are the versions now i have on the phone :-
2.13.90963 8G
2.10.50.26
15.39.50.07U
i used the original rom from t-mobile website...the phone boots up sometimes..but hangs a lot and if it to were to re-boot it takes 3-4 tries to bring it up again..occasionally if i receive a call then i can get the same robotic sound and the phone freezes again...
something else that i need to check in here and move to another higher rom than this which is 3.14?
thanks for ur help!
yea stick the 3.14 rom on, the 2.13 was buggy for many people anyway.
usb flashing is fine now hspl is gone, no need for sd card now.
thanks sam..i did upgrade the rom to 3.14 after downloading from HTC website..
it didnt go through in the first instance and popped an error saying bad image..deleted it from the PC...downloaded again..and upgraded...upgrade went through but now i see stick together with long vibrations..i havent put the SD card in at all ( BTW the card too was class 2)....
any pointers because now its not powering up at all..atleast previously it would power up sometimes and i never saw these long vibrations...
cheers!
Mav
ahh sorry, not sure what else to suggest, other than try it from sd card, though it sounds like a genuine fault.
If it was bought third party, HTC will probably uphold the warranty, if you ask nicely.
I did not know HTC would honor the warranty for 3rd party sales, but it should be worth giving a shot.
Since you do no longer have HSPL -- and do not mention ever having that -- it should be easier. Tell them the truth, but not all of it, i.e.: you were upgrading to the latest TMO ROM.
Otherwise there is an application called Task 29, however it requires HSPL. I used that when I had problems with my previous HTC phone (Touch Pro2). It basically is a ROM, which does some kind of cleaning/format to the internal memory. After you boot it, it gets stuck, and then install another ROM normally.
Wish I had more experience with this phone, as I said it only have been ~10 days.
sukru said:
I did not know HTC would honor the warranty for 3rd party sales, but it should be worth giving a shot.
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depends on the age of the phone. All electrical items are covered as standard by a 1 year manufacturers warranty, regardless of the source. (assuming the manufacturer adheres to western sales laws, which htc certainly will.
samsamuel said:
depends on the age of the phone. All electrical items are covered as standard by a 1 year manufacturers warranty, regardless of the source. (assuming the manufacturer adheres to western sales laws, which htc certainly will.
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Click to collapse
Australian bought, but I need to return it to the retailer first. Cannot do anything else, says head office, Australia.

[Q] Bricked my HD2 within 3 hours. Help?

Well, after 9 months of lusting after this phone I finally got one. I wanted one with the intention of putting WP7 Mango on it and having a cheap WP7 phone.
I finally got one for $150 with money saved up from both Christmas and my birthday, but it had Android installed. I flashed an energy ROM on it, and played with that for a couple hours. I then looked at this thread:
http://forum.ppcgeeks.com/wp7-hd2/139787-how-flash-wp7-your-hd2.html
to see how to put WP7 on it. I downloaded "World Wide English (WWE) 1.66.405.2" since the thread says it has a .50 radio. Well, it seems it doesn't, because now I've got the same brick that happens when you flash a .51 radio.
No poweron, no tricolor screen, nothing. Occasionally I'll get a short chirp from the vibrator motor, but that's it. My computer makes no indication whatsoever of its existence.
Is my phone past DIY help? Would a cell phone repair store be able to do anything? Any clue how much they would charge for it?
Thanks a million
That's pretty unlucky, but also demonstrates why you shouldn't just blindly follow guides without some understanding of what's going on.
The rule for tmous isn't quite as simple as "..50.. radios only",, because 2.04.50 and 2.05.50 are also ..51.. radios.
Also, that rom you flashed usually comes with 2.06.51, so you probably got caught by a filename error, but that still doesn't excuse it properly, since had you read around the forum you would 1 - see the line " all non tmous stock roms WILL brick a tmous," (even without the radio, the rom wouldn't boot on your phone anyway) and 2. - you would have discovered that using hspl3 or Hspl4.would have done what you wanted without downgrading your rom.
so, unlucky, its bricked. JTAG will save it or new mainboard, and I'm betting you never dive in so quickly again!
(Before you start ranting about HTC and what a stupid phone, blah blah, remember it was t mo who asked HTC for a "special version",,, its all t mo's fault)
http://www.youtube.com/watch?v=oh_ex3VGHIM
samsamuel said:
That's pretty unlucky, but also demonstrates why you shouldn't just blindly follow guides without some understanding of what's going on.
The rule for tmous isn't quite as simple as "..50.. radios only",, because 2.04.50 and 2.05.50 are also ..51.. radios.
Also, that rom you flashed usually comes with 2.06.51, so you probably got caught by a filename error, but that still doesn't excuse it properly, since had you read around the forum you would 1 - see the line " all non tmous stock roms WILL brick a tmous," (even without the radio, the rom wouldn't boot on your phone anyway) and 2. - you would have discovered that using hspl3 or Hspl4.would have done what you wanted without downgrading your rom.
so, unlucky, its bricked. JTAG will save it or new mainboard, and I'm betting you never dive in so quickly again!
(Before you start ranting about HTC and what a stupid phone, blah blah, remember it was t mo who asked HTC for a "special version",,, its all t mo's fault)
Click to expand...
Click to collapse
I had no understanding of what the previous owner put on the device, I wanted to get it back to complete stock and try from scratch, mostly for the experience of doing it myself (something I enjoy doing). I don't know what amount of reading around would have saved me from a poorly-named file, but whatever.
Looks like I can get it JTAG'd for $40+sh, though I'm kind of hoping I can find someone cheaper on XDA-developers (this other guy is on eBay).
I guess that turns this thread into: Where's the best place I can send my phone to have it JTAG'd?
Ahh its not simply a 0 being a 1 in the filename.
for future reference the only stock roms you can flash will say TMOUS in the filename, and will never ever be rom version 1.x. , valid tmous rom versions are 2.10 2.13 and 3.14.
As for "what amount of reading..", did you find the dedicated tmous section of this forum yet?
(Not trying to be funny, just edjumacation!)

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