As many of you who have followed my previous rants already know, I recently upgraded from an out-of-the-box unit to a GPS enabled device - via a sampling of the 3.35+ Radio and the 5060+ ROMS - and have MAJOR problems when trying to access a non-WiFi internet, SMS or email connection - via Network Connection.
Although my PHONE continued to work fine, and I could send and receive instant Text messages... I could NOT send or receive ANY MMS or SMS transmittals. I could, however, access my email and the internet - via WiFi (at first), but - when I attempted to connect to same via Verizon Wireless... my Verizon VX6800 starts to connect via the #777 access, but will show an empty Password box on the Network Log On page (in other words it doesn't save the Password from a previous attempt - even after I type "vzw" and check the box).
At first - we were receiving error messages that said: "Error Code 11; PPP Connection Error" and "Network Connection Failure".
I can not begin to tell you how many times we took the battery out and did hard resets... as well as dialed "*228"...! I've even returned the device back to the original settings (ROM 2.09.605.8; Radio: 1.30.60) and - with the exception of the "Error Code 11" and PPP message... STILL have these connection issues.
Countless calls to Tech Support have finally put me in touch with one Ian Chamberlain... a most sincerely concerned, patient and articulate tech dude... who went the extra mile, and then some, to troubleshoot the problem. Yes, (as with all the others) he knew from the start that I had cracked the OS and upgraded from 6.0 to the much more desired 6.1 - with the needed GPS... and he STILL was willing to try to help.
In the course of his investigation, we discovered (much like that of a few fellow XDA-Dev'ers & PPCGeekers) that there was a Network setting (on Verizon's end...) that somehow required "resetting". Foregive me, but I've forgotten just what it was called... a DMU setting... I believe. Anyway... once that was preformed, we no longer received the afore mentioned "Error Code 11, etc." message - and now ARE able to receive MMS messages... but, still are NOT able to send or receive email OR access the internet on anything other than WiFi. A direct EVDO connection takes us to the Logon to Server page.
Thinking it may NOT be just be this device, Verizon has kindly offered to send us a NEW, out-of-the-box device (rather than a referb unit)... knowing I'm going to attempt to upgrade it. The current belief is - that in addition to the Network Connection Switch issue, we previously may have unwittingly been given replacement phones (from our local Verizon Wireless store) that may have been part of a "bad batch".
Once the new unit arrives (sometime tomorrow) I'll try it "as is" - in it's natural form... both via WiFi as well as direct - with a Network connection. If that works without flaw, as hoped, then we'll attempt to upgrade to the 2.40 boot loader, then the more stable 3.35+ Radio and N2C 5060 ROM... (that is, unless any of you have a better, more reliable suggestion).
Has anyone else had similar connection issues...? ANY helpful insight would be MOST welcomed, not just by me... but by many fellow VX6800/Mogul/Titan users, as well.
More to follow.
__________________
Sandy Korda
Firefighter/EMT,
Accountability, Incident Management & Disaster Mitigation Specialist
FIRE-RESCUE PRODUCTS, INTERNATIONAL
a division of The Image Group, Inc.
www.image911.com
When you initially upgraded to 3.35, did you let the Sprint customizations run by accident?
Negative. I pushed my stylus into the reset port prior to the Custom Install 3-2-1- count down.
You would benefit by following my handy tip here:
http://forum.xda-developers.com/showpost.php?p=2212691&postcount=336
Search is your friend, and takes less time than ranting. Cheers!
Negative. I pushed my stylus into the reset port prior to the Custom Install 3-2-1- count down.
Click to expand...
Click to collapse
We are aware of the DMU public key issue. It usually gets wiped when people who are not Sprint users have updated their PRI to Sprint's 2.03 PRI (part of customizations). When you flashed back to stock, RadioRefurbish.sa.cab was installed as part of Verizon's customizations reverting you back to the Verizon PRI, though it clears the DMU public key in EPST. The DMU public key, located in EPST under M.IP Default Profile, is a public key which authenticates to Verizon's AAA server upon connecting to #777, and writes the AAA Shared Secret and HA Shared Secret private encrypted keys in EPST also under M.IP Default Profile.
Go into EPST by dialing ##778, choose Edit, enter SPC 000000, and then select M.IP Default Profile. There should be encrypted values in those 3 fields. Are they blank? If so, the DMU reset did not work. Also check the HDR AN AUTH Password field under the Security tab in EPST. That too should have an encrypted value. If it's blank too, the DMU public key still hasn't been reset.
You can manually reset the DMU public key, but can't through EPST. QPST must be used with the phone in DMR to write the key to the proper directory.
You would benefit by following my handy tip here:
http://forum.xda-developers.com/show...&postcount=336
Search is your friend, and takes less time than ranting. Cheers!
Click to expand...
Click to collapse
This is incorrect. The Verizon carrier cab does not write EPST values, nor does it reset the DMU public key.
gcincotta said:
.....
This is incorrect. The Verizon carrier cab does not write EPST values, nor does it reset the DMU public key.
Click to expand...
Click to collapse
Since its worked for me over a dozen times, I guess you are correct and know more than anyone else. Give it a rest!
Perhaps... but, we were having the Data Connection Error along with the repeated missing Password issue even AFTER we upgraded (and before we went back to the OEM settings).
Since going back to the original format, we even attempted to connect after adding a new modem connection... with no luck.
I ##778'ed and made the changes to the settings, saved, reset and STILL - the problems persisted.
I'll share your comments with the service tech.
ebb said:
Since its worked for me over a dozen times, I guess you are correct and know more than anyone else. Give it a rest!
Click to expand...
Click to collapse
maybe you guys mean 2 different things. the verizon cab sets up ##PST(send) shortcut to launch EPST.
it does not write any values accessed via EPST, it does not run radiorefurbish, it does not load PRI, and it does not touch DMU key, HA, AAA, etc.
Sandy Korda said:
Perhaps... but, we were having the Data Connection Error along with the repeated missing Password issue even AFTER we upgraded (and before we went back to the OEM settings).
Since going back to the original format, we even attempted to connect after adding a new modem connection... with no luck.
I ##778'ed and made the changes to the settings, saved, reset and STILL - the problems persisted.
I'll share your comments with the service tech.
Click to expand...
Click to collapse
well, obviously your problem lies within non volatile provisioning as it carries over between flashes.
i think your answer lies in gcincotta's previous post. the dmu reset maybe did not really take.
Go into EPST by dialing ##778, choose Edit, enter SPC 000000, and then select M.IP Default Profile. There should be encrypted values in those 3 fields. Are they blank? If so, the DMU reset did not work. Also check the HDR AN AUTH Password field under the Security tab in EPST. That too should have an encrypted value. If it's blank too, the DMU public key still hasn't been reset.
Click to expand...
Click to collapse
Actually, as I posted my comment from work... and had to attend to some other matters, I had no idea anyone had replied as quickly to my posting! I was late in responding in a rapid fashion to Gcincotta's missive. (Someone beat me to it.) My comment was NOT meant as a slighted response to Ebb's observant perspective... regardless of how it may read. Out of context, it presents as such, yet - I never intended my utterances to ever have been disrespectful.
My sincere apologies if they were.
Sandy Korda said:
Actually, as I posted my comment from work... and had to attend to some other matters, I had no idea anyone had replied as quickly to my posting! I was late in responding in a rapid fashion to Gcincotta's missive. (Someone beat me to it.) My comment was NOT meant as a slighted response to Ebb's observant perspective... regardless of how it may read. Out of context, it presents as such, yet - I never intended my utterances to ever have been disrespectful.
My sincere apologies if they were.
Click to expand...
Click to collapse
its all good i just want you to try what he posted
there are further steps that will restore your service if we know this is the problem..
Quote:
Go into EPST by dialing ##778, choose Edit, enter SPC 000000, and then select M.IP Default Profile. There should be encrypted values in those 3 fields. Are they blank? If so, the DMU reset did not work. Also check the HDR AN AUTH Password field under the Security tab in EPST. That too should have an encrypted value. If it's blank too, the DMU public key still hasn't been reset.
__________________
Have done the above... and noticed that - according to your observations - the DMU must not be catching, as the HDR AN AUTH Password - under the Security option is STILL missing... as are TWO (not Three) fields under the M.I.P. Default Profile: HA Shared Secret and AAA Shared Secret... both of same are still blank.
According the Ian, the switch was reset yesterday - and the Network issue was believed to have been corrected - since we were then able to receive the MMS messages, when previously - we were not able to.
The same problem existed with the two previous devices - obtained from the same location... and could possibly be from the same production lot. If there were a production error, it is more than likely that it would/could have ended up in this group. The replacement device due in tomorrow is coming from a totally different location. If it is problem-free, it might suggest that this section of Vermont received a bad "batch".
Thusly, we're hoping the new unit may prove this theory out. If the new device should hold not only the password, but also be able to access thee internet and email via a network connection, as well as via WiFi, then we have a clean device to re-load the upgrade as you suggest.
~ Sandy
Have done the above... and noticed that - according to your observations - the DMU must not be catching, as the HDR AN AUTH Password - under the Security option is STILL missing... as are TWO (not Three) fields under the M.I.P. Default Profile: HA Shared Secret and AAA Shared Secret... both of same are still blank.
Click to expand...
Click to collapse
I'm sorry, I was at work when I first posted and didn't realize my error. The DMU public key shouldn't be blank, it should be set to 10, whether it was reset or not, it never goes away. However, you know you have a bad public key when it is not writing the HA Shared Secret, AAA Shared Secret, and HDR AN AUTH Password, as you've stated these are blank.
Thusly, we're hoping the new unit may prove this theory out. If the new device should hold not only the password, but also be able to access thee internet and email via a network connection, as well as via WiFi, then we have a clean device to re-load the upgrade as you suggest.
Click to expand...
Click to collapse
There is a way (through service programming) to manually reset your DMU public key. I see you're expecting a new device so hopefully that will fix your issue, as the DMU public key on it should be valid. Just for future reference though, WiFi is unaffected by DMU. I think you said in your original post that WiFi works but EVDO doesn't. That makes sense as the DMU public key is only needed to create a 3g connection via EVDO. WiFi doesn't connect via #777 and therefore needs no authentication.
Best of luck with the new device though, and keep us posted.
The DMU public key (PKOID) IS set to "10" - as you just mentioned. The only items blank are the HA and AAA Shared Secrets. And, that of the HDR AN AUTH and PPP Passwords (under Security).
The DMU public key (PKOID) IS set to "10" - as you just mentioned. The only items blank are the HA and AAA Shared Secrets. And, that of the HDR AN AUTH and PPP Passwords (under Security).
Click to expand...
Click to collapse
Yup...dmu key isn't doing its job. It writes the PPP password as well, but I didn't bother including it in the post as that's only used for the older dial up data connection.
If your dmu key is properly reset on that device (or is healthy on your new device), those 4 fields should be filled with encrypted data.
I am having similar issues with my phone. I checked the settings mentioned and my phone does have encrypted values in the fields. is there a resolution if the phone does have the encrypted passwords? My phone is running the same radio and rom.
I am having similar issues with my phone. I checked the settings mentioned and my phone does have encrypted values in the fields. is there a resolution if the phone does have the encrypted passwords? My phone is running the same radio and rom.
Click to expand...
Click to collapse
If your DMU key is writing the encrypted values, then it is not a DMU key issue.
My advice to you would be for you to *228 option 1, then try and connect. If it says check username and password, go into Connections and Manage Existing Connections, and manually put in [email protected] for username and vzw for password, leave domain blank, set it to save password, and try to connect again.
If this fails, it also could be an issue on their end. Sometimes Verizon's computers go funky and they need to remove the data package from your account and re-add it. So if the above 2 steps fail, call them and have them do that.
As I mentioned in my original musing, a chap in the Tech Support department at Verizon's "Midnight Tech Crew" was MOST helpful when I first opened this forum. Ian Chamberlain (at Extension #2837) has been my "go to guy" of choice, as his old school commitment to customer service (satisfaction) is not only refreshing, but personally helpful as well...! That said, he not only assisted me in setting up my NEW (not refurbed) device, but also discovered (after doing some deep level research) that although another tech had made the usual switch flips, key punches and button pushes... something just wasn't Kosher... and took it upon himself to do it all over, once again. Wouldn't you know it - it made the difference! We even back tracked... and reactivated my original device - just to see if the settings were the actual culprit... and wouldn't you know it - it too was working good as new!
I'm sending the new unit back, as it wasn't needed, after all.
Talk about a Tech guy willing to stay with a customer until he (or she) is completely satisfied...!! When I offered to keep working WOW! I know Verizon is proactive to their customer's needs, but - this guy goes well beyond the usual call of duty. He even offered to stay with me while I upgraded my Radio, and installed the newest ROM... just to make sure everything was working to my satisfaction! Now, if ALL of Verizon's crew was like that... it in and of itself is enough of a reason to stay with the company!
Oh yeah, the service is right up there, too!
Yeah Sandy, the dmu key was probably not being reset correctly by the other rep. When Ian properly reset it, it worked fine.
I'm glad you got a rep that was willing to help so much...so far I haven't come in contact with anyone from VZW support like that.
Ian and I were speculating that perhaps I was continually being given devices that were out of a "bad batch" and had some software issue in them... so he arranged to have a NEW device sent from another location (Texas)... for a NextDay/Saturday delivery! Serious bite of change to ensure customer satisfaction!
I know you're with "the Other company"... but, in all fairness, you too - have been equally as helpful - to many of us, as we attempt to not brick our devices in our valiant desires to upgrade and flash anew! Such levels of end-user dedication is not often seen nor experienced in the world of today's "Instant Gratification Generation".
Clearly, two cool breezes in the hot sweltering days of Summer!
Thanks!
I know you're with "the Other company"... but, in all fairness, you too - have been equally as helpful - to many of us, as we attempt to not brick our devices in our valiant desires to upgrade and flash anew! Such levels of end-user dedication is not often seen nor experienced in the world of today's "Instant Gratification Generation".
Click to expand...
Click to collapse
Lol, what do you mean "the Other company?"
Related
Downgraded back to VZW stock rom...lost voice and data connection.
Voice was easy to get back - got a new a-key
But losing data was a little strange - called tech support, tried a bunch of different things. Issue was a "wrong username and password". Strange thing was that even after entering the correct username and password, it wasnt saving it
So tech put in a support ticket regarding dmu reset and maybe some other stuff....have to wait 24-72 hours
I'm wondering if I should just exchange the phone (I still have 3 weeks left in the return/exchange period)
Is this a common issue when going back to a stock rom? I read in the wiki about connection problems but those arent really what I'm experiencing.
And yes, I took note of my EPST settings - they never got erased
One interesting thing I noticed by downgrading is that the warranty date code gets reset to the date you downgrade...
What's your PRI version in Device Information?
gc14 said:
What's your PRI version in Device Information?
Click to expand...
Click to collapse
PRI version: 1.35_002
Hmm...weird you'd need a DMU reset then...
I even tried deleting the data connection setting that is automatically generated and creating a new one. The new one was able to store my username and password, yet I still got the incorrect username/password message when connecting.
It seems there is definitely a problem on their end, though I dont know why the data account that is created on my phone when I program it is not storing any username or password.
I'm just going to chock it up to a problem on their end that I hope they can resolve soon.
Have you tried having them completely remove data features from your account, then add them again? This sometimes addresses data connection issues.
Though I'm still not sure a DMU reset is necessary in your case, we can check just to be sure. Go into EPST (make sure you choose Edit, not View), and navigate to M.IP Default Profile. Take a look at the AAA Shared Secret, and HA Shared Secret fields. Are they blank or do you have encrypted values?
Next, navigate to Security (still in EPST), and take a look at the HDR AN AUTH Password and PPP PASSWORD fields. Are they blank or do you have encrypted values?
Tech support removed my data plan and re-instated it with no resolution.
As far as those settings you asked me to check:
AAA Shared Secret and HA Shared Secret fields are both blank
HDR AN AUTH Password and PPP PASSWORD fields are both blank
Is this a really bad thing? Can I fix it myself or will a DMU reset resolve these?
BTW, I really appreciate your help on this. Heading to Boston next week for a convention for a few days and really need data in case some of the presentations are not stimulating enough for me
Did you recently attempt to flash a Sprint update? Maybe for a radio? Did you run any PPST programs? If not, I have no idea how your DMU keys were erased, but yes, if they're blank...the only way to fix it is with a DMU reset. Once Verizon issues the reset your data will be good to go for your convention.
Where's the convention?
gc14 said:
Did you recently attempt to flash a Sprint update? Maybe for a radio? Did you run any PPST programs? If not, I have no idea how your DMU keys were erased, but yes, if they're blank...the only way to fix it is with a DMU reset. Once Verizon issues the reset your data will be good to go for your convention.
Where's the convention?
Click to expand...
Click to collapse
No sprint update....flashed back to everything Verizon - ROM and radio. Have no idea what PPST programs are so I dont think I ran any
From doing some more reading, it appears that a DMU reset is should only take a few minutes...dont know why I was told 1-3 days. I'm going to call again now and see if I can talk to someone who knows what to do.
Can I also do this by activating an old phone and then re-activating my 6800?
Convention is mainly in the Boston Convention & Exhibition Center, though some stuff is taking place in some of the surrounding hotels.
Yeah I'd call back. A tech who knows what they're doing can do it in about 30 minutes usually.
You staying at the Seaport?
gc14 said:
Yeah I'd call back. A tech who knows what they're doing can do it in about 30 minutes usually.
You staying at the Seaport?
Click to expand...
Click to collapse
No - they were all booked up. Got a place at the Hyatt
So I just got off the phone with tech - they suggested just getting another phone as they think its a problem with the phone itself
I'm going to try activating my old phone and then reactivating the 6800 again
Lol some of them really are just plain morons I swear. The DMU reset will definitely fix your problem, it's just the matter of finding someone who's competent.
Let me know how the reactivating goes.
gc14 said:
Lol some of them really are just plain morons I swear. The DMU reset will definitely fix your problem, it's just the matter of finding someone who's competent.
Let me know how the reactivating goes.
Click to expand...
Click to collapse
I know - I was joking with the level 2 technician about how its a crap shoot who you get on the phone, only because he wanted to try some other things that the last person didnt try. Also, the last person never submitted a trouble ticket like she said she would so it was a good thing I called, otherwise I'd be waiting a very long time.
Now just when I thought I found someone who knew what they were doing, he goes on to tell me that a DMU reset wouldnt fix the problem I was having. I wasnt going to argue with him, though I wanted to provide him some sites like this one for him to learn from but what are you going to do. I figure I would try the de-activate/re-activate thing first....
It worked! At first those EPST fields were still blank after programming with option 1 - I then tried option 2 and it filled those fields up with garbage
So now I'm back in business after following recommendations you guys made and not listening to the people that should know what to do
Thanx GC again for all your help!!!
BTW - the username/password in the connection settings is still blank but I can connect to the internet. Dont know if that matters or not
It worked! At first those EPST fields were still blank after programming with option 1 - I then tried option 2 and it filled those fields up with garbage
So now I'm back in business after following recommendations you guys made and not listening to the people that should know what to do
Thanx GC again for all your help!!!
BTW - the username/password in the connection settings is still blank but I can connect to the internet. Dont know if that matters or not
Click to expand...
Click to collapse
Hmmm deactivating/reactivating seemed to have reset your DMU keys. Did you activate an old non-smartphone....or was it a smartphone?
Either way, glad to hear you're back in business. The "garbage" is your encrypted DMU values set by your DMU public key. They authenticate you to the data network.
The username/password in connection settings can be blank, it's fine. Once you authenticate once, your DMU values are actually communicating your username/password. I bet if you look in EPST again, under Security, your HDR AN AUTH Password field is now encrypted too.
gc14 said:
Hmmm deactivating/reactivating seemed to have reset your DMU keys. Did you activate an old non-smartphone....or was it a smartphone?
Either way, glad to hear you're back in business. The "garbage" is your encrypted DMU values set by your DMU public key. They authenticate you to the data network.
The username/password in connection settings can be blank, it's fine. Once you authenticate once, your DMU values are actually communicating your username/password. I bet if you look in EPST again, under Security, your HDR AN AUTH Password field is now encrypted too.
Click to expand...
Click to collapse
Yep
The old phone I activated was a LG VX8600 (regular phone). In doing so I had to remove the data plan. Then when I went back to activate the XV6800 I added it again
I wish technicians would all be on the same page and each one would know the same thing. I even asked the guy if deactivating and reactivate would solve it (just to test their knowledge) and he gave me some bull on how it wouldnt since the problem is likely a hardware failure on my phone
I'm also waiting on a DMU reset. I have PRI 2.01_011 with a Alltel 6800 on VZW. I was getting Error Code 11 PPP Connection Error. and username password wrong. Already set the security to [email protected] and password to vzw and cleared out the two keys in M.IO profile in EPST.
Waiting for data is painfull.
acidone said:
I'm also waiting on a DMU reset. I have PRI 2.01_011 with a Alltel 6800 on VZW. I was getting Error Code 11 PPP Connection Error. and username password wrong. Already set the security to [email protected] and password to vzw and cleared out the two keys in M.IO profile in EPST.
Waiting for data is painfull.
Click to expand...
Click to collapse
if you have an old phone laying around, dont bother waiting for them.
Just log into your vzw online account, activate the old phone on your number wait a little bit and then activate your 6800 again on that same number
DMU will be reset
Sorry could you define a little bit? Also didn't have to do and *228 to the 6800 once you reactivated it correct?
-1
acidone said:
Sorry could you define a little bit? Also didn't have to do and *228 to the 6800 once you reactivated it correct?
-1
Click to expand...
Click to collapse
log into your vzw account online (if you dont have one, create one). Under the "My Services" tab, click on "My Phone". Select the number for your phone (only if you have more than one line on your account - otherwise it should listed there right off the bat) and then select the link that says "Activate Phone"
This will allow you to deactivate your 6800 while you activate the line to another phone you have. Obviously this only works if you have another phone that works on verizon's network.
If you do have another phone you can use, just follow the instructions after clicking the "Activate Phone" link.
It will automatically deactivate your 6800 and activate the other phone. In doing so, you may have to remove the data plan if you had it for the 6800 if the other phone you are activating cant use it. Dont worry about it since we'll put it back later.
Once your extra phone is activated on your line, wait 5-10 minutes and do *228 to program your phone (I was able to do it right away). Test out the newly activated phone to make sure it works correctly as well as making sure the 6800 does not work anymore
Once you've confirmed all that, repeat the entire process, this time activating your 6800 again. You'll be given the option to add a data plan - do so if you choose.
Once you get it activated, do the *228 to program it.
I wasnt able to get everything working again until I did *228 #2 option - the #1 option didnt do anything for me.
I should mention that I did a hard reboot and pretty much started from scratch - in doing so, the deactivation/reactivation worked flawlessly.
Also, I had a vzw phone, not an alltel one, so I cant guarantee that this method will work.
GC or another experienced member may be able to give more insight into this
Thanks for all that info. Just wonder how long you waited in between the ESN switch. I can't wait till VZW release that update so I can flash the VZW stock rom and PRI. Hopefully I won't have to do this anymore.
-1
I installed the dcd USCC Carrier 20080801.cab on my 6.1 rom, and the data connection still will not connect. Dialing #777 with no user name/pw/domain, and it still fails.. is there a newer cab? I am in Maine.
Thanks.
Call provider ask them to reset your DMU keys. You may also need to blank yours out. ##778 under the MIP Default Profile HDA and AAA. Should look like encrypted text.
-1
I had an HA and AAA, with encrypted text, cleared both.. calling operator to reset now, cuz my resets weren't enough to fix it.
Ugh, operator says there is no way to reset dmu keys..
Did you by any chance back up your phone programming with QPST? I did to be safe, but luckily did not have to roll back to it after programming the phone.
If they get you back up and working, or end up replacing your phone, use QPST to back up service programming so that in case this happens again, you can restore it and not lose data.
What steps did you do to upgrade?
I had to use the registry change to get my SPC, then used QPST to back up my service programming.
Ran the bootloader 2.40, installed radio 3.42.30, then DCD 3.2.3 and everything went smooth, the cab file pretty much contains the USCC theme, and possibly a few tweaks, but it does not contain the info to restore the data services as it's a unique encrypted ID that should be unique for each subscriber. The only way to get it back is from a backup, or from their customer service.
I imagine if you can take it to one of the stores that has a tech onsite, he could put the info back in for you, however, he is gonna probably be rather upset that it's not their rom on it, and may refuse to work on it. Maybe at first you can call and ask to speak to their technician, maybe he will help you over the phone, just depends on the tech.
Good luck,
BTC
I have a friend with a motoq with same carrier.. can I pull the settings from theirs?
will research spl and qpst, any good recommendations before I go down a wrong path?
I believe the settings are unique to each customer, so while he will have settings, they won't be yours. I suppose it's possible his might work on yours, however if it does, then he will get billed for any data you use. Since his is unlimited as well, it wouldn't probably cost him anything, but it wouldn't be correct, and may cause him issues later, so I would recommend against it.
You really need to get a tech on the phone who has intimate knowledge of this phone, he should be able to get you the settings you need, but I'm sure he will want to know why it stopped working... Maybe someone else here can give you a plausible story that you can give him for why it got erased.
BTC
Sometimes activating and old phone, make couple calls and re-activating the 6800 works for resettting those keys.
I have QPST, but no phone is showing up. Can't find a good thread on using qpst. My friend is willing to share his data connection information, if I could figure out how to extract his and put it on mine.
MetalHd said:
I have QPST, but no phone is showing up. Can't find a good thread on using qpst. My friend is willing to share his data connection information, if I could figure out how to extract his and put it on mine.
Click to expand...
Click to collapse
Look for GC's GPS Fix wiki, it has good instuctions on how to get QPST to see your phone.
BTC
Well, I got lucky, I hope.. I called Data Services at USCC today, and the HTC and WM reps were on site.. I got the tech to get a stock 6.0 rom, supposedly coming via email.. then I can start over and do it right this time?? !!!
If they send you the rom, please let me know, many many many of us would appreciate having a stock rom available to reflash our phones. Hopefully it will flash all the ROM so that it doesn't make the phone worse. Several people said that there are settings that don't get erased when flashing a rom that could cause problems. So if you get it and it works, please share the file with some of the developers here so we can get it available for download for those who need it.
BTC
MetalHd, did you ever recieve that ROM? If so is it posted somewhere?
Sorry, never got a rom.. they sent me a new phone.
Did they give you any problems about flashing the phone?
Before trying to upgrade this phone, be sure to learn to use QPST and backup your phone programming, then after flashing the radio and your first rom, re-run QPST and write the programming back to the phone. Then the cab will restore data every time you flash in the future.
Also you can do the aGPS update and make GPS work perfect on the phone.
BTC
#3
record your EPST information just incase you end up like i did with the data connection not working.
Optain this information by
start<programs<file explorer<my device<windows
tap on EPST file. (should be the 28b one if you have 2)
Choose View
tap view info (left soft key)
tap M.IP Settings
The following should match,
M.IP SETTINGS
Number of Profiles : 6
Active User Profile Index : 0
MIP_MODE : Mobile IP Prefered
MIP Registration Retries : 1
MIP Registration Retry Timeout : 2000 ms
MIP Pre-Registration Timeout : 3
Mobile Node-HA Authentication : Enable
Send a Registration Request Only in Use : Enable
Dormant Hanfoff Optimization: Enable
View info<M.IP Default Profile
M.IP Default Profile
Enable Profile : Enable
NAI : **********@uscc.net (*'s are your ten digit MSID number)
MN HA SPI Set : Enable
MN HA SPI Value( Hex ) : 10E1
MN AAA SPI Set : Enable
MN AAA SPI Set Value ( Hex ) : 2
Reverse Tunneling Preferred : Enable
Home Address : 0.0.0.0
Primary HA Address : 255.255.255.255
Secondary HA Address : 255.255.255.255
DMU public key(PKOID) : 41
Hit ok
Bring up "Phone"
Dial ##000000
tap talk
Record
MDN : **********
MSID : **********
Home SID/NID #1 : ***/*****
taken from Here
i had the same problem when i went to the gps radio and this fixed the problem
When I try to connect to the Data Network, I get PPP Connection Error; Error Code: 11. I have my [email protected] and vzw as the password, and #777 as the number. Any ideas how to fix this? I tried reinstalling the carrier cab. Also did *228 a couple times. Are there any settings in EPST that I need to change?
ibenjakinov said:
When I try to connect to the Data Network, I get PPP Connection Error; Error Code: 11. I have my [email protected] and vzw as the password, and #777 as the number. Any ideas how to fix this? I tried reinstalling the carrier cab. Also did *228 a couple times. Are there any settings in EPST that I need to change?
Click to expand...
Click to collapse
You need to call support.. Tell them you hard reset your device and you need a DMU reset. (they zero out your ESN, removing all your services and then add them back)
You can also do this online if you have another device you can switch activation to and then switch back....
you may get a tech who is gonna have you try all different kinds of things.. enter this user / pass.. no try this one... but keep on them. Tell them you do this all the time cause you are a software developer or something and you have to test on clean fresh device, and when you hard reset you often need a DMU reset... they will do it.
ibenjakinov said:
When I try to connect to the Data Network, I get PPP Connection Error; Error Code: 11. I have my [email protected] and vzw as the password, and #777 as the number. Any ideas how to fix this? I tried reinstalling the carrier cab. Also did *228 a couple times. Are there any settings in EPST that I need to change?
Click to expand...
Click to collapse
Your DMU.key is corrupt. You can do 1 of 2 things.
1) Call VZW... Tell them you loaded the new MR1 update and currently have no data. Your research leads you to the fact that the DMU key needs resetting and only tier 2 support and above can do this. While they are saying they are resetting it... put the phone in flight mode. They don't tell you this. Then put it back when they say it's good.
2) logon to verizon's website and activate an old DATA phone. wait 10 minutes. Then re-activate your titan.
Putting the phone in flight mode both times cancels any possible hung data sessions.
Edit:
x51 said:
they will do it.
Click to expand...
Click to collapse
He beat me to it.... GRRR
Well thanks to both. I was afraid I needed a DMU reset. Suppose I'll try option 2 with my old Razr. Thanks for the quick response.
Sorry for the double post Opera Mini was acting up on me.
x51 said:
...when you hard reset you often need a DMU reset... they will do it.
Click to expand...
Click to collapse
Have you ever had a technician reset your DMU? This has been discussed before and seems unlikely. They always seem to start a trouble ticket and send it to some other network department. If you got a technician to do it I'd be interested in knowing that since in my and other's experiences, the technicians generally dont know how/cant do it.
Your best bet is to do the "reactive old phone" method
deeznuts2 said:
Have you ever had a technician reset your DMU? This has been discussed before and seems unlikely. They always seem to start a trouble ticket and send it to some other network department. If you got a technician to do it I'd be interested in knowing that since in my and other's experiences, the technicians generally dont know how/cant do it.
Your best bet is to do the "reactive old phone" method
Click to expand...
Click to collapse
yes. I had one do it earlier. Just as I explained. Told the CSR exactly what I needed... they hooked me up with Tier 2... and the person actually reset it while I was on the phone. I had the same exact problem / error.
deeznuts2 said:
Have you ever had a technician reset your DMU? This has been discussed before and seems unlikely. They always seem to start a trouble ticket and send it to some other network department. If you got a technician to do it I'd be interested in knowing that since in my and other's experiences, the technicians generally dont know how/cant do it.
Your best bet is to do the "reactive old phone" method
Click to expand...
Click to collapse
At least 6 times in the last 12 months (with Tech support)... but one of my friends is a tech and I just shoot him an IM If he's working.. otherwise I call and deal with tech support.
I hear you though... I've found that both an Akey and DMU reset are sometimes painfull.. Trying to talk a tech into doing it can be rough. Thats why I start off telling them I'm a software developer and I need to do this all the time.. bla bla bla (Plus they flag it in your file.. so they can see that Ive had it done often, if they read that part). Some of them figure I know what i'm talking about and jump right to it, and others will make me dance like a monkey going through each step of thier troubleshooting guide.
The important thing is to be nice.. if they want you to take out your battery, take it out.. If they want you to try another username... try it.. eventually (because there is no other fix.. on thier end) they will have to do the DMU reset...
Oh... And when they act like it was thier idea... just go with it..
I tried the activate old phone method with no luck. I may not have waited the full 10 min (wasn't sure if that was important), but I did *228 with the old phone (Razr) and could make calls with it. I then switched back to the 6800 and did *228 opt 1 but still get the PPP error. I noticed in EPST under the Security tab that my PPP password and HDR AN AUTH password are all symbols. Do I need to change these to "vzw"?
ibenjakinov said:
I tried the activate old phone method with no luck. I may not have waited the full 10 min (wasn't sure if that was important), but I did *228 with the old phone (Razr) and could make calls with it. I then switched back to the 6800 and did *228 opt 1 but still get the PPP error. I noticed in EPST under the Security tab that my PPP password and HDR AN AUTH password are all symbols. Do I need to change these to "vzw"?
Click to expand...
Click to collapse
Hrm.. I should have mentioned this before.... When you activated your Razr, you should have been prompted that it will remove the data plan... Did you add it back to your plan online?
Also, re-run the VZW carrier cab... it "Should" fix any username / password issues you might have created while messing with them...
The ultimate problem is still the Data services... but if you messed up the user / pass you wont know if you fix it.
Got it working after re-running the carrier cab. Thanks.
Yeap thats right three days with Network Support and they can not figure out why my phones not updating. Anyone else have any ideas before i myself agree with them that it is my equipment and toss it on ebay
It is a Alltel 6800 that has the Opal2.40 loader with the New Verizon 3.57 Update
Any ideas are better than anything i have at this point my mind is tired.
Forgot to mention tech support asked me to go ahead and clear the storage and reflash the verizon update again so i am at Verizon Factory Defaults other than I have changed the SID to match the local Verizon SID
what are you trying to do?
I am just trying to get Data Access for Pics and Video messages as well as Web Access .... The phone works for Voice calls and will send and recieve regular txt but anytime it Dials into #777 it comes back Error 11 PPP Connection Error
I have went into the ESPT and checked my secuirty and its [email protected] and vzw so thats ok.....the techs say that my phone is not updating its key its been soft reset and hard reset more times in the past 3 days than i have had sexual relations with anyone other than myself
well lets solve one problem at a time. first, the sexual relations issue. go get yourself laid a bunch of times and then we can continue working on your phone.
i'm not sure about this MyMDN business, but your mdn is your phone number. your credentials for the data connections should be your 10 digit phone number:
##########@vzw3q.com
password is vzw.
also, check your vzw mdn registry key and make sure it is set to your 10 digit phone number
[HKLM\Software\Arcsoft\Arcsoft MMS UA\Config\mm1\wspheader]
X-VzW-MDN should be your number
I'm married...think thats my problem on the first one someone told me the ring goes on the nice things about her go away
yes my phone number is what i ment by mdn @vzw3g.com
also i am a newbie on the registry so i will have to report back to you on that when i have time to download the software for the registry
ok i followed HKLM\Software\Arcsoft\Arcsoft MMS UA\Config\mm1\wspheader] and i have no entry for X VzW MDN
I have
Accept
Accept-Charset
Accept-Language-
User-Agent
x-wap-profile
Since that phone was Alltel to start, has Verizon ADDED that ESN to their database??? Most likely they haven't..... The ESN is the Equipment Identification Number. My understanding is that it gets sent when a data connection is initiated. The MDN(Mobile Directory Number)@vzw3g.com will work but I suspect the ESN is not validating.....
EDIT - Humm, I didnt even see your response above.... So add the Key above and see what happens....
Here's what that section should look like...
"User-Agent"="utstar68kv1"
"Accept"="application/vnd.wap.multipart.related"
"x-wap-profile"="http://uaprof.vtext.com/utstar/xv68k/xv68k.xml"
"X-VzW-MDN"="your 10 digit cell number"
"Accept-Charset"="us-ascii;utf-8;iso-10646-ucs-2;iso-8859-1;gb2312;gb13000"
"Accept-Language"="en"
...
yea i spent all of last week waiting on the to validate the ESN which they finally did waiting long enough is the key it just took them a while to get the ESN in the system and show a VX6800 and set-up all the "pervision" to match my phone (i know that is off in spelling)
Ok I added that string into the reg and did a soft reset and check the value to make sure it stayed and it did and I still get error 11
all i needed to enter was my telephone number not the @vzw3g.com on the end correct?
chanderson said:
yea i spent all of last week waiting on the to validate the ESN which they finally did waiting long enough is the key it just took them a while to get the ESN in the system and show a VX6800 and set-up all the "pervision" to match my phone (i know that is off in spelling)
Ok I added that string into the reg and did a soft reset and check the value to make sure it stayed and it did and I still get error 11
all i needed to enter was my telephone number not the @vzw3g.com on the end correct?
Click to expand...
Click to collapse
Here, I made you a cab to add the necessary info minus your cell number since I don't know it..... So here's what you do.
1. go into the registry and delete what you added. Hence - Delete whatever is listed under the WspHeader....
2. Run this cab.
3. Go back to WspHeader and change the X-VzW-MDN key from the 10 X's that I put in to your cell number.... ie: 1234567890, then exit the reg editor and reboot....
EDIT - The info in that cab came straight from MY registry.... Minus my cell number.....
Let us know...
ok cleared the reg...installed cab
reset
changed your xxxxx to my number and still ppp error 11
Have you tried to install DCD's carrier cab? I'd try that next, then reset.....
Get the Verizon carrier cab here
http://dcd1182.n715dp.com/index.php?dir=carriers/&download=dcd+Verizon+Carrier+20081031.cab
are u running a custom rom? try running dcd carrier cab, i have used it to fix a few phones i had switched to different carriers and data didnt work
Ok, quick question as i am new to the flashing never really tried any until now was too scared until Alltel screwed me by selling out.
Can i just put this on my card and run it from inside WM6.1?
Hey, i had this problem in the past. First let me say that i am not an HTC guru like most people here, so research anything i have to say.
Sounds like everything obvious is set correct, take a look in EPST. Dial ##778, select edit (but be careful not to edit anything, if you select view it will not allow you to see the needed information). It will ask for a security code, it is 000000. After it loads select view info, then Security.
The following information should be present.
HDR AN AUTH User Id : [email protected]
HDR AN AUTH Password : encrypted data characters
PPP User ID: encrypted data characters
PPP Password : encrypted data characters
S.IP DUN User name : [email protected]
In my case there were no encrypted data characters in the appropriate places.
The easiest way to resolve it from what i've read is to activate another device on your account then switch back to the desired unit. In my case i had to convice VZ Customer Service to completely reset my account. I believe there's a DMU code somewhere also that has to be 10. Search for PPP error code 11 security and i think you'll find something.
i got
HDR AN AUTH User Id : my#@vzw3g.com
HDR AN AUTH Password: a few numbers looks like my HEX ESN
PPP User ID: my#@vzw3g.com
PPP Password : vzw
S.IP DUN User name : my#@dun.vzw3g.com
I have another phone i could swap too and then swap back....its easy with verizon you just dial *228 and press 3..put in your phone number and last four of your ssn and your done
tried the swapping of the equipment and that didnt work...it did however get on line one time and i closed it and tried to connect again just to get the Error 11 again
Search for PPP error code 11 security, choose the "waiting for a dmu reset", i don't know how to embed it. That thread contains what i did to correct my problem.
Maybe the they are verizon specific, but your settings do not match mine nor any other xv6800 i have owned.
I have an idea, follow the instructions for the TP and getting EVDO on it.
Don't try this until you ask a few people first.
I have an idea, follow the instructions for the TP and getting EVDO on it.
Don't try this until you ask a few people first.
ok...here is my update on status...
Still no Data, BUT
When i was on the VZW Update ROM i had info in the following fields
HDR AN AUTH Password:
PPP Password
also
in the MIP default i had data under
AAA Shared Secret, and HA Shared Secret
NOW I used the latest dcd_titan_3.3.4.exe and I have nothing in these spots except 0000..ect under HDR AN AUTH Password
i went back to my LG 5500 and took allllll data off of my account waited like 4 hours and swapped back and still nothing.
only thing now is i think i will go back to the VZW Rom and call for a DMU reset and beg some more
I had the exact same problem after flashing to DCD 3.2.6. I had to call Verizon and have them generate a new A-key (26 digits).
You might have to call back a bunch of times or press the rep you get to generate the key for you (any of them can, they just don't know how).
Not sure why a new A-key would fix that problem, but I fought with it for quite a few days before finally getting it figured out. The data has worked flawlessly on my phone ever since.
Post back if this works if you would.
This is for people who want Cricket to work perfectly, just follow these instructions not skipping a beat and you will be OK from then on! If you are not having problems obviously skip this!
I have updated this thread ONLY to Change a step. Its not a Required Change for current Cricket users however, it may be needed for Phones that have never been on Cricket before. I also re-phrased some things to be more understandable.
This thread is assuming that you already have your phone Unlocked (spc code all zeros) and that you have already contacted Cricket and had the Phone you are programming added to the Account. You might as well tell them you have a Motorola Razor V3C that will ensure there will be no problems obtaining EVDO.
Also ask Cricket for your MSID/MIN number (usually not your Phone Number) we will be needing the MSID/MIN if you dont know it, or if the phone was never on Cricket before.
My HTC Unlock Tools Directory, Read SPC Instructions Readme
My Cricket WAP and Arcsoft new versions or my Cricket Carrier CAB <--If you are installing one of my Cricket CABs dont test it until your PST settings are correct.
This thread is also assuming that you already have a CRICKET PRL file loaded in PST. If you have my ROM flashed than a couple PRL files that you can use are on device memory we will get to that later below.
Important note on PRL files. You must know what kind of Cricket Plan you have. If you have Roaming on your plan you need to use the 5 digit PRL files. If you DO NOT have Roaming on your plan you must use the PRL files that are considered 4 digits or contain a 0 at the beginning. Otherwise *228 will not work and you will not be able to Authenticate. Some report for users with roaming you may have to use PRL 1042 and set your SID to be able to *228. Examples below.
PRL 01013 = Non Roaming
PRL 38515 = Roaming
1. Now first thing you want to do is have a good Cricket CAB or ROM installed. This way when the PST settings are done they can be looked over again, and tested.
2. Now if you are starting from a fresh flash OK, if you are starting from a hard reset OK, we can continue. If you have a ROM installed that is having problems I recommend a hard reset and skip Auto Customizations using stylus when it says you have 3 seconds. If you are confident the ROM you have installed is ready to go then fine. We can continue.
3. Now open your Phone Application and go to options and make sure smart dial is off. Then dial ##778 call button (PST/EPST), now click edit and enter six zeros. In the Main Page change the NAM name to Cricket, and enter the MSID/MIN number (that you obtained from your old Cricket phone or from Cricket themselves) make sure its a 10 digit number thats in your area code BUT IT IS USUALLY NOT your PHONE NUMBER. If it was already fine we can continue, if you dont know it you may of skipped obtaining this from calling Cricket as stated above. Now click view info and goto PRL, now check to make sure you have a CRICKET PRL (1013,1014, 1040, 1050 etc.. there are others) If you dont have one loaded in PST and you are using my ROM then you can click in Update PRL File (click in the blank area under setting) and then click Menu, edit, browse and it should go to main root (my documents). Pick PRL 1050 (You may have to try another PRL for *228 to work in step below). Then click ok, then Menu, then ok, it will ask you if you want to update the items click ok. Let it do its thing and restart. If you already have a CRICKET PRL then skip the update PRL step but still make sure to click menu, then ok and let it restart.
4. Now after the phone restarts open phone application again and dial *228 call button (this will make sure base settings are good so i will not have to explain as much, it will also download the proper local EVDO prl to where you are), it will dial cricket and do its programming thing. Do not interrupt this. Let it do its thing even if it restarts. It should say Update complete or Programming complete (if not then try a different Cricket PRL) Now when you are back in action we can continue.
5. Now open the phone application and dial ##778 call button (PST/EPST), now click edit and enter six zeros. Now click view info and goto AKEY and make sure its blank, nothing there. Now click view info and goto NAM settings, NAM name should be Cricket, Mobile Directory number should be YourTenDigitPhoneNumber, MIN1 should be that other phone number the MSID/MIN that is usually not your phone number, but it should be 7 digits, ex: sevendigitnumber, MIN2 should be just your area code. MSID/MIN should be 10digitMSIDnumber <--again usually not yourphonenumber, This part I only know for USA users MCC should be 310, MNC should be 00 (for other Countries you have to look this up), NMSI should be your MSID/MIN (XX10digitnumber<--usually not your phone number) THE XX'S should be zeros, ex: 007185548692, Now if all these settings in this paragraph didnt need touched assuming you didnt skip any of my steps (which they shouldnt be touched i am just making sure) we can move on.
6. Click view info and goto CDMA settings, we are going to make sure they are set right and change a couple things for Clearer voice transmissions, people will compliment how good your phone sounds even in some cases. EVRC should be set at Disable, Home page should be Voice 13k, the Two below it the Same Voice 13k.
7. Click view info click modem settings, change slot cycle index to 1, This will make the phone ring a little sooner, also get your texts a bit sooner. The other 4 options should be Auto, Auto, Enable, No in Order from top to bottom.
8. Click View Info and pick Security, now we are changing this regardless you must do this, we are going to Unauthenticate you and Re-authenticate, it is a Needed step everything in this How To needs to be done and Not skipped! Change the HDR Auth User ID to something bogus like [email protected], the password below it make it something random but remember it, now do the same for PPP user ID and password but make them the same as the HDR ones.
9. Click view info and pick MIP Settings, Make sure Active Profile is on 0, MIP mode should be Simple IP only, MIP reg retries should be 1, MIP reg retry timeout should be 2000 ms, MIP pre-reg timeout should be 30, Mobile Node HA auth should be Disable, send a reg request should be Enable, dormant handoff to disable.
10. Click view info and pick MIP Default Profile, Enable profile should be ENABLE, NAI should be [email protected], MN HA SPI set should be enable, MN HA SPI value should be 12c, MN AAA should be enable, MN AAA SPI value should be 2, reverse tunneling should be enable, home address should be 0.0.0.0, Primary HA address should be 68.28.15.12, secondary should be 68.28.31.12, HA shared secret and AAA secret should be cricket <--lowercase, DMU public should be 0, MN Authenticator should be 0.
11. Click view info and pick MIP customer profile 1 and make sure Enable profile is DISABLED. Now do the same with the other 4 profiles (profiles 2-5), make sure that the only profile enabled is MIP Default Profile.
12. Ok now click menu, ok and let it reset, but make sure not to do anything we are going to be going right back INTO EPST, so when it boots back up open the Phone application and dial ##778 call button (PST/EPST), we are going to re-authenticate you its easy, now click edit and enter six zeros, click view info and goto Security, now change the HDR AN Auth to [email protected], password should be cricket<--lower case, same for PPP user id and Password make them same as HDR.
13. Click view info and goto MIP default profile, make sure the HA, and AAA shared secrets are both cricket<---lowercase, then click menu OK and let it reset.
Thats it! PST settings are perfect for CRICKET, you have a Local EVDO prl file installed, and you are Authenticated for Data and EVDO, now if you used my ROM just go to internet explorer and goto a real page, and follow instructions but remember to click save password! You can also go back into the Phone Application and turn smart dial back on if you choose.
Thats done, every Custom ROM flash from now on should never affect your PST settings and you should always be Authenticated. I hope this helps everyone.
Ryan Mogul
Good write up for this. I have one big problem. when I try to *228, it fails after just a couple of seconds and says,
“The number of SPC attempts failed 15 times from the network. Handset will free for 1 minute and will then reset.” I read a post that was obscure but said that the SPC should be six 0's Mine is not all zeros. I don't know how to change mine to all zeros if that is the case
Thanks
That is the case, for *228 to program your SPC code needs to be all zero's or all 3's (make it zero's though) just follow My Unlock pack and Instructions, it guides you through changing your SPC to all zeros.
Cheers.
RECOGNIZE
Qpst will not recognize my phone
thanks for the great info. as a note, changing the EVRC setting (#7) to 'Voice 13k' kills my phone connection; i couldn't make or receive calls. everything else seems fine!
About Voice 13k Settings
Read the settings again, maybe you missed something.
Check these four settings, also make sure you have used *228 and let it UPDATE your PRL, don't do it manually afterwards. Then check all of the above settings over again and you should be good. I have researched, tested, and used these settings for a long time.
EVRC should be disabled
Home Page should be Voice 13k
Home Orig should be Voice 13k
Roam Orig should be Voice 13k
Since your phone is digital, it uses a codec to determine how the voice data is compressed into digital. Voice 13k (Qualcomm's Purevoice) is the highest voice rate. EVRC (Enhanced Variable Rate Codec) benefits the carriers because it uses a reduced rate, which means less bits to stream, more calls to go around. Voice 13k is in fact the updated version of EVRC that our Digital phones have the option to select from. Voice 13k should be enabled for optimal voice quality.
Take Care
heres why your *228 doesnt work for you..
This is for the User Vickie that needed a little help.
In order to use *228 for Cricket You need to have a Cricket PRL already loaded on the Device meaning installed from PST. You also need the phones SPC code to be all zero's (000000) Then *228 will work fine. It will then update your settings and DL a new PRL if a better one exists. This is for Cricket. If that works out you can follow my settings over again.
hey ryan i have installed your V1.1 Heavy Cricket rom, works great, thxs a lot
neways i was going trough this and i did every step to the letter, now mine didn't work... so i have to ask you a few questions...
first, once i am done with this, and if i did it correctly, i can now make calls and internet right? (hopefully this is yes...)
ok so assuming the answer to the above is yes, then i have to ask.
On step 3, you say if we have your ROM we can just update the PRL from there and to skip the "update step". by update step i'll assume you meant step 4. but then in step 4 you say "for both people who had to restart and people who didnt" and then you say to dial *228
so do we do that even if we already have your PRL loaded?
or do we never have to dial *228 if we have ur prl file?
also, on the profiles, in the M.IP settings, my phone had "6" profiles by default, should i set it to 5 like yours or what?
ok i got everything working beautifully, thanks for the instructions... it's just that i wasn't supposed to dial *228, and i did
anyways, my internet works, and holy cow i get bursts of 2mbps!
well one last thing i gotta ask is... so my calling doesn't work, so i have to call cricket or something to have them switch it to mine right?
on a sidenote, do you guys actually use IE? isn't there like firefox mobile or something??
PST settings are not the Only thing that matters for Internet(WAP) or for MMS. The ROM you are using also has to be configured properly for Cricket WAP/MMS to work. My ROM does but not everyone uses My ROM.
This thread will get your Phone's 1X and EVDO set up correctly. Which will ensure that if your ROM is configured properly that Calls/Text/WAP/MMS will all work. But this thread is NOT the only thing that matters. Read the end of my TOP post and it tells you what the Thread sets up..
Now for your other questions: In this PST settings thread Step 3 says that if you are using MY ROM and the phone doesnt have a Cricket PRL loaded in PST that my ROM has Cricket PRL's copied on it to Update PST with(after updating PST with Cricket PRL phone will soft reset).
This means that YES you need a Cricket PRL loaded(updated) in PST before dialing *228 and then it will restart and then on with the rest of the settings. Dialing *228 gets a local(to your AREA) EVDO PRL loaded in PST(which is downloaded from Cricket Realtime) and sets up base PST settings so that this thread is easier. It explains that in the TOP post at the TOP..
ok in the version of your ROM that i installed, which would be the V1.1 Heavy, it says in that post this:
"Messaging and Connections settings: <--Please do not mess with these as they are fine tuned for CRICKET!! It will always work perfect for you if you leave it alone I cant be responsible if anyone changes anything but you can always post your problems in this thread and I will be more than happy to help sort it out.
"
and this; "Fully working and tested Cricket WAP and MMS/SMS with no problems! I did a lot of tweaks to registry and provisioning to make this possible as the base I used(1.3.4) was originally meant for Sprint!! I pulled a lot of "All Nighters" put it that way lol."
so i thought i don't have to set up my MMS/WAP...
and do i still have to call *228??
***EDIT***
i just called *228, and they said: "sorry we cannot program your phone"
my internet still works... but that's the only thing that works so far, i can't make calls. or send txt msgs.
X-Kenshin-X said:
ok in the version of your ROM that i installed, which would be the V1.1 Heavy, it says in that post this:
"Messaging and Connections settings: <--Please do not mess with these as they are fine tuned for CRICKET!! It will always work perfect for you if you leave it alone I cant be responsible if anyone changes anything but you can always post your problems in this thread and I will be more than happy to help sort it out.
"
and this; "Fully working and tested Cricket WAP and MMS/SMS with no problems! I did a lot of tweaks to registry and provisioning to make this possible as the base I used(1.3.4) was originally meant for Sprint!! I pulled a lot of "All Nighters" put it that way lol."
so i thought i don't have to set up my MMS/WAP...
and do i still have to call *228??
***EDIT***
i just called *228, and they said: "sorry we cannot program your phone"
my internet still works... but that's the only thing that works so far, i can't make calls. or send txt msgs.
Click to expand...
Click to collapse
Ok if you dont understand it just give up. Please quit cluttering up this thread with YOUR problems. a ROM's settings and PST settings are two different things and they both need to be set up right to work!!
MY Cricket ROM is already set up for WAP/MMS, but not everyones version of a Cricket Rom is set up perfect. But your PHONE's PST settings still need set RIGHT as a ROM does not touch that!!
PST settings are independent of ROM settings.
Your problem with dialing *228 is because YOUR SPC CODE IS NOT SET TO ALL ZERO'S!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SPC code needs to be all Zero's and you need a Cricket PRL loaded (updated) in PST before dialing *228!
It says that in the beginning of this thread. No wonder I am mad. Read well before you follow through
You people seriously have to learn how to read things before trying something. Read, read, read, read, read. Until you fully comprehend what you are trying to accomplish and THEN mess with things.
Edit: My threads are not meant to BABY STEP someone new through the entire process of unlocking, flashing, and programming a phone. NOT AT ALL.. The threads are meant to Help and that is what they do..
ok... wow there
look the reason why i was asking is because you only included this link in your ROM posting thread, you did not include any other links or procedures...
same here, you only include information to do one thing, i see no relevant information pointing to the "other settings" you're talking about.
EDIT:
i had already previously unlocked my phone with another program, but just to double check i used your unlocking pack and followed the instructions. when i run BAF MSL Grabber, it already gives me my MSL code as being 000000, so i am assuming my phone is already unlocked.
but i went ahead and tried to go trough with your thingy anyways, and i got stuck at the ##3424# thing. none worked, ##3424# nor ##3424
i had to use the DIAG(DRMRouter) that took me a while to find in your ROM and i am in QPST right now...
hey Ryan... actually everything works, it's just i was unsure if i still needed to "go down to the store" to get my phone line switched to this new phone with cricket...
neways everything works... including mms, internet, so on so forth. i just haven't tested the gps
Awesome man, I knew I would fuel your fire to get it working. Thats why I am who I am lol. My GPS works awesome. Alot of people dont know this but Agps works with my Cricket ROM. Take care.
Updated the PST settings
I have updated this thread to clear up any problems with New Cricket users that have never had Cricket before. I re-phrased a few things and changed a step so that both New and Current users will not have any problems.
actually about what i said in my last post, i never tested the GPS on the rom so i don't know if it works...
i just know that if i go to google maps, it never locks on to a satellite, dunno why
oh btw, i had to tell yah, the reason why i couldn't dial *228 is because at least in my area, cricket won't recognize the 1050 PRL. everything works with it, but it just won't let me do the *228 thing.
i had to use the 1042 PRL, and then everything worked, just a heads up.
RyanMogul6800 dude not only do I want to say thanks for the settings thread, but your ROMs are awesome. Quick question to anyone who might be able to answer it, this is the first time I get a mogul not to work on mms, i tried all settings, and read through a lot of threads and still no dice, is it possible that the settings might need to be refreshed on the cricket network side? internet and sms work flawlessly, just MMS does not work, it stays stuck at downloading 0%. Thanks in advance!
EDIT: Ok I have ryans heavy rom, and it may seem weird but I installed his mms wap fix from his sig and now it works flawlessly!
Glad you like, but MMS works on MY ROM without that CAB
My ROM works flawless without using the MMS fix CAB from my Shared Site. That CAB is for users not using my ROM or that have messed up their settings on their own.
Now assuming you already have PST set correct and that you are Using MY Cricket ROM.
First thing you do after MY ROM is booted up and running is MAKE SURE ITS UNPLUGGED and WI-FI is OFF! I hate when people leave the phone Cradled for all of their Flashing and Programming. It needs wi-fi off and needs to be unplugged to set up WAP. You need WAP (DATA) set up for MMS to work. So you want to make sure you have unlimited DATA plan with Cricket.
Now after the Phone with MY ROM is unplugged and wi-fi is off simply open up Internet Explorer and Navigate to a real webpage(yahoo.etc) and then enter the info and password click save. Done.
There are some cases after setting up with Cricket needing to call them again and have the account refreshed on their end. There are other instances where Crickets end takes a long time to refresh automatically on their own.
I really believe you ran into a Cricket account refreshing delay problem. Installing the Arcsoft MMS fix cab had nothing to do with why your MMS works now. Do not try uninstalling that CAB to prove me wrong as it will mess up the ROMs settings and will require you to hard reset.
What you could do if you really want to know for sure, is hard reset then let the ROM boot and set up the Internet with phone unplugged. After that I am willing to bet that you can send and receive MMS without installing the CAB we are referencing.
I am glad you like the settings and the ROM.
are you working on a WM 6.5 rom for cricket?
Thanks,
Scott