**Update**
My Official fix for this issue is here: http://forum.ppcgeeks.com/showthread.php?t=57848
You can disregard this thread now...
****
Hey all,
OK, Like most other people using the Sprint Stock ROM on their Touch Prio and the Sprint MMS Official CAB, I was experienceing delayed sending (sometimes hours) and delayed receiving (woul dnot receive unless I physically opened the MMS app)....
However, this CAB seemned to fix it on my Sprint Touch Pro with STOCK ROM...
http://forum.xda-developers.com/showpost.php?p=3281937&postcount=8
It appears to be Arcsoft MMS for another region/platform (sony Ericsson Xoeria X1). When you install it, there is no apparent app, and there are a few reg entired - that's it. Don't sweat it.
So, Install the above CAB then soft reset for good measure - then uninstall it right away. Whatever this installed, altered, and/or left behind caused my TP to send within a minute or two, and receive just fine....
(Backround info:
I installed this just thinking it was another version of arcost to try on my TP - After installation, I couldn't find anything other than a few files that it placed on my phone, and then I deleted it because I knew it wasn't like the other, functional, installs... Then BAM, perfect sprint Pic Mail 100% of the time there after....
Seems to be 100% fixed - finally!
Can you guys try this as well and report back. I want to see if this was just a fluke...
Thanks,
Matt!
Has anyone else tried this? There is an Arcsoft MMS specifically for Sprint here in the forums as well.
Mine takes forever to send too and am thinking about trying this. But the last time I changed my picturemail crap I had to spend an hour on the phone with Sprint to have them reset my PM account.
temperamentalman said:
Has anyone else tried this? There is an Arcsoft MMS specifically for Sprint here in the forums as well.
Mine takes forever to send too and am thinking about trying this. But the last time I changed my picturemail crap I had to spend an hour on the phone with Sprint to have them reset my PM account.
Click to expand...
Click to collapse
Yea,
I have tried every Arcsoft release under the sun and, as many others can confirm, none work properly on the Stock Sprint ROM.
Therefore, I am using Sprints official PicMail app. The app is fine, howeve,r it tends to take hours to send and receive picture - making it pretty much useless.
The fix i discussed in the 1st post of this threas uses an arcsoft installation/uninstallation that actually fixes the sprint pic mail app.
I have already confirmed from others that this works.
I don't forsee any issues at all trying this fix - especailly due to the lack of files installed - AND the fact that it is immediately uninstalled.
Let us know,
Matt!
so wait ur going to have to explain this better.....
Do we have the Sprint Picture mail Application on still installed on our phones when we install Acrsoft? ..ur not making much sense in ur instructions
imtjnotu said:
so wait ur going to have to explain this better.....
Do we have the Sprint Picture mail Application on still installed on our phones when we install Acrsoft? ..ur not making much sense in ur instructions
Click to expand...
Click to collapse
Ok,
a) Make sure you have the newest version of Sprint Mail installed on your Touch Pro
b) Install the cab from my first post to your device (main memory)
c) Right after it is installed, go ahead and soft reset.
d) UNinstall the cab you just added (arcsoft)
e) Soft Reset
f) Enjoy your Sprint Pic Mail better because the lag is gone!
Make sense?
Matt!
KillerQ said:
Hey all,
OK, Like most other people using the Sprint Stock ROM on their Touch Prio and the Sprint MMS Official CAB, I was experienceing delayed sending (sometimes hours) and delayed receiving (woul dnot receive unless I physically opened the MMS app)....
However, this CAB seemned to fix it on my Sprint Touch Pro with STOCK ROM...
http://forum.xda-developers.com/showpost.php?p=3281937&postcount=8
It appears to be Arcsoft MMS for another region/platform (sony Ericsson Xoeria X1). When you install it, there is no apparent app, and there are a few reg entired - that's it. Don't sweat it.
So, Install the above CAB then soft reset for good measure - then uninstall it right away. Whatever this installed, altered, and/or left behind caused my TP to send within a minute or two, and receive just fine....
(Backround info:
I installed this just thinking it was another version of arcost to try on my TP - After installation, I couldn't find anything other than a few files that it placed on my phone, and then I deleted it because I knew it wasn't like the other, functional, installs... Then BAM, perfect sprint Pic Mail 100% of the time there after....
Seems to be 100% fixed - finally!
Can you guys try this as well and report back. I want to see if this was just a fluke...
Thanks,
Matt!
Click to expand...
Click to collapse
Placebo affect
Sprint just did work on their servers
Arcsoft does nothing but add more features
It didn't do anything to help me. Same as before.
temperamentalman said:
It didn't do anything to help me. Same as before.
Click to expand...
Click to collapse
I guess you failed to read my post? lol
LOL yeah I had already stepped out for a few. WHY DIDN'T YOU POST SOONER??!?!?!?!?
rjmjr69 said:
Placebo affect
Sprint just did work on their servers
Arcsoft does nothing but add more features
Click to expand...
Click to collapse
Well,
Not really placebo affect if work was done on Sprint's side - more of a coincidence.... Either way, it's sweet!
Alot of people have contacted me that this is working. If someone could test before and after, that would help us out a bit...
Matt!
i had my girlfriend send me a picture after doing this and i got it in less then a minute...i also got a ton of pictures that had been sent to me all at once...im gonna keep testing so we shall shee
imtjnotu said:
i had my girlfriend send me a picture after doing this and i got it in less then a minute...i also got a ton of pictures that had been sent to me all at once...im gonna keep testing so we shall shee
Click to expand...
Click to collapse
nice I did mention sprint just did a supposed upgrade to the picture mail service software etc on their end IIRC three nights ago? After that I also got a flood of missing mail and now get almost instant delivery
rjmjr69 said:
nice I did mention sprint just did a supposed upgrade to the picture mail service software etc on their end IIRC three nights ago? After that I also got a flood of missing mail and now get almost instant delivery
Click to expand...
Click to collapse
pm me so i can give u my number to so u can send me one to see how fast i receive it
can someone reup this file, it is invalid on the link provided.
Thanks!
MogulUser13 said:
can someone reup this file, it is invalid on the link provided.
Thanks!
Click to expand...
Click to collapse
i 2nd this
thanks
I have a question is it just parts of the program left behind after uninstall or registry tweaks because if its registry tweaks wouldnt it be easier just to post the tweaks.
just want to let you know that though i dont know whether installing and uninstalling the arcsoft cab fixes anything but it has been confirmed to me from sprints top tech that they have been experiencing picture mail problems nation wide. and everything seems to be ok for non black berry users now, just want to see if other ppl are having better luck with the picture mail since last night.
i would just like to be able to use it. only one person told me she got my pic( she has a blackberry) but other than that no one else gets my pics!!!
i would love to fix this
didnt work for me and i followed all of killerQ's steps.
well i tried it both ways and i actually got my mms alot quicker.. Thanks
Related
Hi all:
I've done extensive searches regarding this issue and have yet to find the same issue I'm having. I've recently began having issues with my hardware keyboard on my FUZE adding extra spaces when typing. I would hit the space bar at normal speed and extra spaces would be added as I'm typing. I wonder if this is a hardware or software issue and if anyone has had similar issues and what they've done to resolve it. My FUZE is about 6-months old and I use the HW keyboard quite a bit for texting/e-mails so I need the HW keyboard functional. I'm still under warranty but would rather not have to deal with AT&T customer service. Thanks everyone!!!
ROM: EnergyROM 3.0 Phoenix 20090613
Radio: 1.14.25.35 with correct Rilphone
If I'm on the wrong thread, please let me know...
ponp74 said:
Hi all:
I've done extensive searches regarding this issue and have yet to find the same issue I'm having. I've recently began having issues with my hardware keyboard on my FUZE adding extra spaces when typing. I would hit the space bar at normal speed and extra spaces would be added as I'm typing. I wonder if this is a hardware or software issue and if anyone has had similar issues and what they've done to resolve it. My FUZE is about 6-months old and I use the HW keyboard quite a bit for texting/e-mails so I need the HW keyboard functional. I'm still under warranty but would rather not have to deal with AT&T customer service. Thanks everyone!!!
ROM: EnergyROM 3.0 Phoenix 20090613
Radio: 1.14.25.35 with correct Rilphone
If I'm on the wrong thread, please let me know...
Click to expand...
Click to collapse
Try this cab.
P.S. You probably should've posted in NRG's thread.
Captain_Throwback said:
Try this cab.
P.S. You probably should've posted in NRG's thread.
Click to expand...
Click to collapse
Thank you. I will try the cab and post back results.
Captain_Throwback said:
Try this cab.
P.S. You probably should've posted in NRG's thread.
Click to expand...
Click to collapse
Thanks Captain_Throwback. Just aout of curiosity, what does this cab do? Again, thank you.
ponp74 said:
Thanks Captain_Throwback. Just aout of curiosity, what does this cab do? Again, thank you.
Click to expand...
Click to collapse
You know, it's funny. I had a much longer response typed initially, but XDA was giving me trouble, so after typing it 3 times, I went with a more brief response.
Apparently (as discussed in the Kitchen thread), there's an issue with the input driver of the 21812 build ROM. I'm not sure if that's the build NRG was using on 6/13, but it's very possible. So, Da_G has included the CompIME.dll from a working build (in this case, 21731) in the kitchen to correct the error, which was isolated in that thread by pyrorob. So, I cabbed up the driver for my personal use with the newer ROM build (21815) in case this was still an issue. Since I just had it hanging out on my SD card, I figured I'd share it.
So, to answer your question, the cab just replaces your existing CompIME.dll with the one from the 21731 build. Hopefully this will correct your problem.
Captain_Throwback said:
You know, it's funny. I had a much longer response typed initially, but XDA was giving me trouble, so after typing it 3 times, I went with a more brief response.
Apparently (as discussed in the Kitchen thread), there's an issue with the input driver of the 21812 build ROM. I'm not sure if that's the build NRG was using on 6/13, but it's very possible. So, Da_G has included the CompIME.dll from a working build (in this case, 21731) in the kitchen to correct the error, which was isolated in that thread by someone (if I find who, I'll refresh this post). So, I cabbed up the driver for my personal use with the newer ROM build (21815) in case this was still an issue. Since I just had it hanging out on my SD card, I figured I'd share it.
So, to answer your question, the cab just replaces your existing CompIME.dll with the one from the 21731 build. Hopefully this will correct your problem.
Click to expand...
Click to collapse
Thank you. I'm giving it a try and will report back. I hope this is the fix for me. I'll keep the cab on hand as well. Again, thank you.
Edit* I checked the version and NRG is using Build 21812.5.0.50 so that may have been the issue in my case.
Edit** I'm still seeing the same problem. I'm going to try a reflash of the stock FUZE and go from there when I get more time this evening. When flashing to a different/Stock ROM, do all the device drivers get update or just what the Chefs feel are necessary?
I'm still seeing the same problem. I'm going to try a reflash of the stock FUZE and go from there when I get more time this evening. When flashing to a different/Stock ROM, do all the device drivers get update or just what the Chefs feel are necessary?
Click to expand...
Click to collapse
For custom ROMs, it is possible that the chef may change some of the drivers in the OEM/SYS folder. Try a different custom ROM (even a different build number) to confirm that the problem is specific the NGR 21812.5.0.50 build.
For stock ROMs, the content will be what was released by the Manufacturer (HTC/AT&T). If the problem occurs with a stock ROM, I would be inclined to suspect faulty hardware.
HTH,
ponp74 said:
Hi all:
I've done extensive searches regarding this issue and have yet to find the same issue I'm having. I've recently began having issues with my hardware keyboard on my FUZE adding extra spaces when typing. I would hit the space bar at normal speed and extra spaces would be added as I'm typing. I wonder if this is a hardware or software issue and if anyone has had similar issues and what they've done to resolve it. My FUZE is about 6-months old and I use the HW keyboard quite a bit for texting/e-mails so I need the HW keyboard functional. I'm still under warranty but would rather not have to deal with AT&T customer service. Thanks everyone!!!
ROM: EnergyROM 3.0 Phoenix 20090613
Radio: 1.14.25.35 with correct Rilphone
If I'm on the wrong thread, please let me know...
Click to expand...
Click to collapse
hi there, i got the same problem as well, and i think it's worse than yours, mine sometimes even appear the full stop symbol after i typed the spacebar button from my HW keyboard, and i am also using EnergyRom as well... try flashing other Roms and see whether the problem exist or not, because i think i din find a problem in other roms... but i am still sticking with EnergyRom as i think i got some idea not letting it shows that often now...
i have the opposite problem my spacebar is now not putting spaces when it should. i have to make sure i focus on the button press, just started happening this month and ive had it since november
I had the problem several times, I restored back to AT&T ROM and Radio, and did an XBM on it.
Its a hardware problem. The Space and delete key can get hard to press, and when they do press, it does it multiple times.
lbhocky19 said:
i have the opposite problem my spacebar is now not putting spaces when it should. i have to make sure i focus on the button press, just started happening this month and ive had it since november
Click to expand...
Click to collapse
I have a Touch Pro which I bought in October and the space bar on my keyboard started playing up too. It would miss spaces when i was typing away and sometimes would insert extra spaces. It was driving me mad. I took it back and had the keyboard replaced under warranty and it has been perfect since.
ponp74 said:
Thank you. I'm giving it a try and will report back. I hope this is the fix for me. I'll keep the cab on hand as well. Again, thank you.
Edit* I checked the version and NRG is using Build 21812.5.0.50 so that may have been the issue in my case.
Edit** I'm still seeing the same problem. I'm going to try a reflash of the stock FUZE and go from there when I get more time this evening. When flashing to a different/Stock ROM, do all the device drivers get update or just what the Chefs feel are necessary?
Click to expand...
Click to collapse
I still have the same issue even with the original shipped ROM. I'm going to say this is a hardware issue and prep my device for warranty return/repair. This would be my first time using a warranty return/repair. How long does it take through AT&T and will I be out of a phone for a while?
ponp74 said:
I still have the same issue even with the original shipped ROM. I'm going to say this is a hardware issue and prep my device for warranty return/repair. This would be my first time using a warranty return/repair. How long does it take through AT&T and will I be out of a phone for a while?
Click to expand...
Click to collapse
First thing's first - make sure you return the phone to stock specs (including stock SPL) prior to returning.
The way the warranty exchange works is, you keep your phone, they send you a new (refurb) unit while you still have your existing phone, and when you get the new one, you put the SIM card in it, and use the packaging to send the old one back. That way, you're not out of a phone at all. I got mine the next day. Its a good system.
Captain_Throwback said:
First thing's first - make sure you return the phone to stock specs (including stock SPL) prior to returning.
The way the warranty exchange works is, you keep your phone, they send you a new (refurb) unit while you still have your existing phone, and when you get the new one, you put the SIM card in it, and use the packaging to send the old one back. That way, you're not out of a phone at all. I got mine the next day. Its a good system.
Click to expand...
Click to collapse
Thank you for the quick response. I'm working on returning the phone to stock and will be talking with AT&T soon. Would it be best if I went in to the store or just call? I was hoping this phone would last until the Touch Pro 2 was released for AT&T. Thanks again!
***Just got my replacement today and the device looks like new. Now, on to flashing...***
ponp74 said:
Thank you for the quick response. I'm working on returning the phone to stock and will be talking with AT&T soon. Would it be best if I went in to the store or just call? I was hoping this phone would last until the Touch Pro 2 was released for AT&T. Thanks again!
***Just got my replacement today and the device looks like new. Now, on to flashing...***
Click to expand...
Click to collapse
I have reflashed HardSPL and the same NRG WM6.5 6/13 ROM. I can verify that it is not a ROM/Driver issue since my device is working fine. This is a hardware failure and needs a replacement device. Thank you for everyone's input and helping me to find some sort of resolution to this isue.
Hey all, new to the forum. Great site you guys have here...very helpful. I do have one problem that I hope you guys can help me with. I recently flashed my Alltel Touch Pro to the latest Energy ROM, and everything is great except I can't receive MMS. I have the exact server settings I previously had on the stock ROM, and I'm also using the Arcsoft software that supposed to be specifically for Alltel phones. I've tried the stock radio, Telus Radio, and now I'm on the Sprint radio.
People can get my pictures I send, but it doesn't seem like my phone even makes an attempt to get any back. Anyone have any ideas? I'd greatly appreciate it. Thanks.
if you find an answer to this let me know. I posted this question a week ago and no one wants to help. Its actually making me doubt the validity of this site...
Sure thing man. I've searched and searched all over the web for a solution to this and I have yet to find something that actually works. I was hoping someone could shed some light on this :-/
Hello, im new here as well. I have a verizon touch pro, and just did a hard reset to clean things up, and Im still having trouble with sending MMS. Specifically ones with mutiple pictures, or captions. I can receive a message and forward it and all will work. But if I try to send a pic of my own, the text will not appear on others' phones, and multiple pictures dont work, just the first pic goes through. Is there another program better than arc soft?
Jason
ok I found a link over on PPCgeeks. They seem to be more helpful. Heres the link:
http://forum.ppcgeeks.com/showthread.php?t=91854
I have that CAB installed, and I can send pics, I just can't receive them. I've tried everything I can think of really. I'm not sure what else it could be.
pbmaster598 said:
I have that CAB installed, and I can send pics, I just can't receive them. I've tried everything I can think of really. I'm not sure what else it could be.
Click to expand...
Click to collapse
your sure it was installed to the device and not to the storage card?
p.s. It took so long to respond because ive actually been driving back and forth from savannah all this week LOL.
Today, I was caught out for the second time by the unintended SMS recipient bug, where you go to send a text to someone and the phone selects a totally random contact. Normally I'll spot it before I send but it's an accident waiting to happen. This time, I sent a romantic text to my friend instead of the wife, last time I sent a text to the ex instead of my wife! No damage done thankfully but it's totally unacceptable and I've had my phone since Oct 2009. At this rate I'll need a new phone before HTC fix this bloody issue.
When Google finally acknowledged the issue recently I raised (a third) support call with HTC who said they'd fix it when Google issued a fix. Recently Google have started rolling out a fix to 2.3 Nexus S users. Anyone have any intelligence when (if?) this is going to come to 2.1???
never heard of this problem
As above. I havnt heard of this bug effecting 2.1....
Ive heard it effects 2.2+
Hate to break it to you, but the hero is basically dead to HTC now. It has been superseded by so many phones now, HTC are never going to provide any further updates to it. The best you can hope for is a dev will integrate the fix into cyanogenmod 7, if they haven't already.
I can assure you it does affect 2.1 and I've seen various other people say so in other threads. The mate I sent the wrong message to has a Magic and he says it affects him too - not sure what version of Android he's running.
I hadn't seen Google refer to the issue as specific to any particular revision but, if people have been reporting it since June and a fix has been rolled out to 2.3, it would seem to suggest a fairly generic issue.
Like many people I'm pretty disappointed with HTC but I may still stick with them for my next phone as I have an aversion to Samsung and Motorola.
What carrier/country are you in? i also own a magic and still have never had this problem?
I'm on Orange in the UK, dunno what network my mate is on.
To be precise (because there are two bugs really) this is the one where you go to a contact details, select "Send message" and it takes you to the conversation thread for another contact. It would appear to occur randomly however it usually seems to affect texts I send to my wife. This could be because I text her more than anyone else. However once it has done this once it will affect that contact (and not others) until I reboot the phone. I reckon it's some kind of stack issue.
I've had this happen once or twice. Wasn't a huge deal but yeah I've noticed it on 2.1 haven't on 2.2 though
Sent from my HTC Hero using XDA App
May have somethign to do with the amount of conversations stored? i rarely have more than 3 due to flash nightlies EVERY night
Upgrade!
My hero received an OTA update today taking it to software level 3.36.405.1.
The only posts I've seen relating to this update indicate that it fixes issues to do with the Peep app. MF that, what about basic stuff like making it send messages to the right people?! Anyone know anything more about this upgrade?
Edit:
I noticed that the upgrade added a bunch of bookmarks to my browser, which I was thankfully able to delete. For all of yesterday I even thought that ordering my bookmarks alphabetically would finally persist but no, today they're back in the order added! I mean, if you're going to bother with an OTA update why wouldn't you fix something like this? At over 6MB I'm guessing there have been some other changes with this update, time will tell if the text bug has been addressed but I'm thinking this is just a HTC update rather than anything to do with Android?
If you have checked your mms settings on the evo or any other device and you have a custom ROM try this before anything else [it worked for me just now]: settings.system update.update profile (and what did it for me); settings.system update.update PRL(preferred roaming list).
Not sure why the PRL update would work, but it does. This works when your settings are correct, have signal, and mms doesn't fail but eternally shows the hour glass as if the send is in progress.
This may be old news, not helpful, or not work for your particular situation but I thought I would post, as it would have been helpful for me when mine didn't send today for what appeared like no reason. Give me some feedback, let us know if this worked for you, or tell us what else you did that did work. BUT, PLEASE include the symptoms of your particular problem in the post so others with the same symptoms can fix theirs. I can then update the OP for all cases and scenarios!
I am sorry, I am not sure if bumping a thread is against TOS, if it is let me know and I won't do it again.I just want to give some more people a chance to see this if they are having a problem with their multimedia messaging. If there is no interest I will let the thread die a quick death.
i have done this a couple times. yes, it works.
don't ever update your prl, though. sprint usually sucks at prl updates. do it manually with your msl number
Hey thanks, Cobra, for your feedback and info! I am not familiar with what your MSL number is, how to obtain it or where to update like you described. Can you tell me about that?
Thanks for the heads up either way!
I'm not sure if this problem is isolated to me or if it affects everyone, so I thought I'd ask.
tl;dr: text messages don't persist on the phone, and in Google Messenger in particular, outgoing texts don't display as part of the conversation.
I use Google Messenger by default, and I noticed that none of the text messages I sent were appearing in the conversation history. Turns out, they weren't reaching the recipients either.
I switched to Google Hangouts, and all of the texts I received from (and sent to) other people before my upgrade were present, but any texts I received from others were gone.
I tried deleting and reinstalling Google Messenger, thinking maybe it was a version/cache thing, and again, any text I received before the upgrade was present, but none since the upgrade, including any I had received while using Google Hangouts.
Something definitely seems f%@#ed up here. Am I alone?
ProcyonSJJ said:
I'm not sure if this problem is isolated to me or if it affects everyone, so I thought I'd ask.
tl;dr: text messages don't persist on the phone, and in Google Messenger in particular, outgoing texts don't display as part of the conversation.
I use Google Messenger by default, and I noticed that none of the text messages I sent were appearing in the conversation history. Turns out, they weren't reaching the recipients either.
I switched to Google Hangouts, and all of the texts I received from (and sent to) other people before my upgrade were present, but any texts I received from others were gone.
I tried deleting and reinstalling Google Messenger, thinking maybe it was a version/cache thing, and again, any text I received before the upgrade was present, but none since the upgrade, including any I had received while using Google Hangouts.
Something definitely seems f%@#ed up here. Am I alone?
Click to expand...
Click to collapse
Nope, text not working here either, did much the same as you, cleared, deleted, still nothing.
1linuxfreak said:
Nope, text not working here either, did much the same as you, cleared, deleted, still nothing.
Click to expand...
Click to collapse
Same here. Verizon's messaging app works though, and actually seems half decent.
Yep just got off phone with VZ support and that is the workaround (use Verizon Messages Plus) they are doling out as a fix to the problem, says tech will be getting in touch with Sony for fix and may be another small update for it.
Lots of reddit users are having the same issue. If you're up for it, it looks like a factory reset will fix the problem.
Had to do a frigging factory reset, but all works well now
Sent from my D6708 using XDA Free mobile app
mrbriteside616 said:
Lots of reddit users are having the same issue. If you're up for it, it looks like a factory reset will fix the problem.
Click to expand...
Click to collapse
FDR sucks, wife will not be happy. I have a replacement phone to activate replacing the one I just updated, so will activate then do factory reset.
Bites.
Is anyone else having tissues access visual voicemail?
Sent from my D6708 using Tapatalk
I use Textra and that works great. Stock messaging app does not work unfortunately
Sent from my D6708 using XDA Free mobile app
Atomix96 said:
Is anyone else having tissues access visual voicemail?
Sent from my D6708 using Tapatalk
Click to expand...
Click to collapse
Only when they make me really sad [emoji22]
Sent from my D6708 using Tapatalk
Did a factory data reset on new phone after update, takes a long time to boot sets at check mark screen for several minutes, standard text does work now.
Factory reset does fix text
I haven't had many phones. I'm assuming this doesn't happen to often, cause this is crazy. What if only 10% of you having update issues needed your phone for work? How can companies stay in business doing this kind of thing?
AddictedToGlass said:
I haven't had many phones. I'm assuming this doesn't happen to often, cause this is crazy. What if only 10% of you having update issues needed your phone for work? How can companies stay in business doing this kind of thing?[/QUOTE
If it is a company supplied phone I would think that any modifications would be forbidden, any good IT department would be on top of any shananagans as such. I'm IT for the corporate office I work at (don't be impressed, I'm the office Alphageek and won the title by default.) and when corporate supplied the phones they maintained tight rein over the units. Now we are "bring your own device". As such if your phone is critical for your job and you bork it I would expect corporate to tell you to fix the problem ASAP even if it means buying another phone.
Click to expand...
Click to collapse
That must have you hopping all over the place like a rabbit trying to fix everyone's issues. But I was speaking more about Verizon's consumer base relying upon their phones in general.
AddictedToGlass said:
...But I was speaking more about Verizon's consumer base relying upon their phones in general.
Click to expand...
Click to collapse
My bad, I see your point now. For an official update this one has created a world of grief for many that installed it via the "official" route. Usually a factory reset is a last resort to many and apparently for this update it looks like a required step.
[EDIT] Just checked the official Verizon forums. People are struggling with the same problems that are being posted here. It looks like a couple have figured out a factory reset works and are trying to spread the word, there is very little Verizon help showing up.
AddictedToGlass said:
That must have you hopping all over the place like a rabbit trying to fix everyone's issues.
Click to expand...
Click to collapse
A few years ago it did back when we were running a mix of name brand systems (Dell, Gateway and HP). I would say it occupied 30-50% of my time, since then we have standardized on Dells running Windows 7. That is a bulletproof combination in an office environment. I know everyone bad mouths Dells but since we with Dell/Win 7 my workload has dropped 90%.
1linuxfreak said:
FDR sucks, wife will not be happy. I have a replacement phone to activate replacing the one I just updated, so will activate then do factory reset.
Bites.
Click to expand...
Click to collapse
I think the textra app also works if you would want to try that before resetting.
mrbriteside616 said:
I think the textra app also works if you would want to try that before resetting.
Click to expand...
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Thanks, but already did the FDR, wasn't to bad, just time consuming. FDR does fix the problem though.
Komet1 said:
AddictedToGlass said:
I haven't had many phones. I'm assuming this doesn't happen to often, cause this is crazy. What if only 10% of you having update issues needed your phone for work? How can companies stay in business doing this kind of thing?[/QUOTE
If it is a company supplied phone I would think that any modifications would be forbidden, any good IT department would be on top of any shananagans as such. I'm IT for the corporate office I work at (don't be impressed, I'm the office Alphageek and won the title by default.) and when corporate supplied the phones they maintained tight rein over the units. Now we are "bring your own device". As such if your phone is critical for your job and you bork it I would expect corporate to tell you to fix the problem ASAP even if it means buying another phone.
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Do you realize that the text issue is completely unrelated to any "modification". This phone was "borked" by a VZ-pushed OTA. I had to do a factory reset last night, lost my corporate e-mail set up through Touchdown. I also missed communications previously, while I was unaware of the texting issue. Those texts are just "gone" now. This is very poor form on the part of VZ, not even checking that texting will continue to work after users upgrade.
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tbtregenza said:
Komet1 said:
Do you realize that the text issue is completely unrelated to any "modification". This phone was "borked" by a VZ-pushed OTA. I had to do a factory reset last night, lost my corporate e-mail set up through Touchdown. I also missed communications previously, while I was unaware of the texting issue. Those texts are just "gone" now. This is very poor form on the part of VZ, not even checking that texting will continue to work after users upgrade.
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I wasn't implying you goofed up your phone, just following up on AddictedtoGlass's comments, sorry if it came across that I was.
Yeah, this update does seem to be causing more grief than usual. That may be keeping with the comments I stumbled across in Verizon's forums claiming that the code sent to Verizon by Sony wasn't "up to snuff" in Verizon's opinion and that is why Verizon sit on the update so long. Looks like they should have sit on it a little bit longer. I'm on 5.0.2 and my phone is pretty stable so I'm content to stay there until this is all straightened out, if ever.
I have been trying to find more info on Verizon's community forums but they have managed to make their forums so hard to navigate now that finding particular threads is almost impossible. I guess that is one way of controlling the flood of complaints.
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