a friend of a friend is wants to get rid of his SERO plan along w/ his touch pro. His contract is ending in a couple months. I'm thinking about buying the whole package from him and transferring his SERO plan.
For those with experience dealing with sprint, is this process easy to do? I know they are trying to get ppl off the SERO plan. Will they make u change ur plan after the contract expiration?
Also, how difficult would it be to upgrade to TP2 when it comes out next week? Just wondering if sprint will try to screw me out of the SERO plan. I don't want to buy the phone to find out that i can only use the SERO plan for 2 months
Thanks
The process if fairly easy to do from what I know, people transfer plans all the time (including SERO ones).
I am also on SERO and have been considering waiting for the next phone instead of TP2, so I asked Sprint what will happen to my plan once it expires if I don't extend it. They said they will NOT mess with your plan, they won't cancel it, or force you off of it. They did say that if you want to upgrade to a phone down the road, it's eligibility will depend on the phone (which is how it is now anyway, so no biggie).
It would be easy upgrading to the TP2 if you qualify for the upgrade (and it sounds like you are good for $150 credit). Just call telesales on Sept 8th and they should be able to hook you up.
SERO sales is: 1-800-503-3078.
The only trouble you will run into is they will ask you for a Sprint Rep's e-mail and ID, which you can Google to find (many forums don't allow asking, so just Google it and you should find it no problem).
That's it! It's a good deal if you can get SERO... can't go wrong with $30 a month.
bullet2300 said:
I am also on SERO and have been considering waiting for the next phone instead of TP2,
Click to expand...
Click to collapse
is there a better phone coming out soon after the TP2?
Other thing I'm worried about is that they will eventually make all phones require the newer plans like they did with the Pre.
Pre was never going to be SERO eligible because it's not WM. For the most part, SERO is WM only plan.
Android won't be eligible either...
And sadly, no. I don't know of a WM phone coming out soon besides TP2... it's just not much of an upgrade for me (on a TP now) and 450$ is a bit high if you ask me!
bullet2300 said:
The process if fairly easy to do from what I know, people transfer plans all the time (including SERO ones).
I am also on SERO and have been considering waiting for the next phone instead of TP2, so I asked Sprint what will happen to my plan once it expires if I don't extend it. They said they will NOT mess with your plan, they won't cancel it, or force you off of it. They did say that if you want to upgrade to a phone down the road, it's eligibility will depend on the phone (which is how it is now anyway, so no biggie).
It would be easy upgrading to the TP2 if you qualify for the upgrade (and it sounds like you are good for $150 credit). Just call telesales on Sept 8th and they should be able to hook you up.
SERO sales is: 1-800-503-3078.
The only trouble you will run into is they will ask you for a Sprint Rep's e-mail and ID, which you can Google to find (many forums don't allow asking, so just Google it and you should find it no problem).
That's it! It's a good deal if you can get SERO... can't go wrong with $30 a month.
Click to expand...
Click to collapse
This is incorrect information. SERO is no longer active or even usable nor honored by Sprint. Read the following article for information about the Sprint Everything plan instead:
http://www.cellfanatic.com/2008/07/24/sprint-sero-plans-now-sprint-everything-plus-faq
My husband and I are on SERO and in May his account was out of contract, so he went to Best Buy and got a new phone and he was able to use the $150 discount and still keep his SERO plan.
Probably if he had bought the phone through the SERO website or over the phone with Sprint, he would have had to change from his $30 SERO plan.
sanjsrik said:
This is incorrect information. SERO is no longer active or even usable nor honored by Sprint. Read the following article for information about the Sprint Everything plan instead:
http://www.cellfanatic.com/2008/07/24/sprint-sero-plans-now-sprint-everything-plus-faq
Click to expand...
Click to collapse
Sorry to say, but you are wrong. I am on SERO. On November 1st, I got the Touch Pro with my SERO plan and there was no fuss about getting me off of it. You just cannot sign-up for a SERO account anymore as it's changed to SEP. It IS honored by Sprint.
And yes, I went directly through Sprint, not Best Buy or any other place.
bullet2300 said:
Sorry to say, but you are wrong. I am on SERO. On November 1st, I got the Touch Pro with my SERO plan and there was no fuss about getting me off of it. You just cannot sign-up for a SERO account anymore as it's changed to SEP. It IS honored by Sprint.
And yes, I went directly through Sprint, not Best Buy or any other place.
Click to expand...
Click to collapse
No, you misread what I wrote. SERO is no longer an option to buy for new customers, however, you can stay on it but not if you want a new phone, I went directly to Sprint and they wouldn't let me "upgrade" to a new phone unless I switched over to an Everything Plus plan and paid ~$62 for 500 minutes and TEP.
Did you guys even read the link at the bottom of my post?
sanjsrik said:
No, you misread what I wrote. SERO is no longer an option to buy for new customers, however, you can stay on it but not if you want a new phone, I went directly to Sprint and they wouldn't let me "upgrade" to a new phone unless I switched over to an Everything Plus plan and paid ~$62 for 500 minutes and TEP.
Did you guys even read the link at the bottom of my post?
Click to expand...
Click to collapse
I read your post and the link, but the fact is Sprint is still honoring the SERO plan. How do you think I was able to get a Touch Pro brand-new? I just bought it like anyone else (though I had to call the "special plan" telesales number. My girlfriend just asked about getting the Touch Pro 2 on her SERO plan and telesales said no problem at all.
If you were asked by the rep to switch plans, you were suckered into it. You don't have to switch at all, unless you want a special phone (like the Pre, Instinct, or Android). WinMo phones, for now, are fine on SERO.
One more question. If I buy the phone myself (ebay for example), can I activate something like instinct or palm pre on any plan other than simply everything?
bullet2300 said:
I read your post and the link, but the fact is Sprint is still honoring the SERO plan. How do you think I was able to get a Touch Pro brand-new? I just bought it like anyone else (though I had to call the "special plan" telesales number. My girlfriend just asked about getting the Touch Pro 2 on her SERO plan and telesales said no problem at all.
If you were asked by the rep to switch plans, you were suckered into it. You don't have to switch at all, unless you want a special phone (like the Pre, Instinct, or Android). WinMo phones, for now, are fine on SERO.
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Click to collapse
I got the TP last November... had the Mogul on SERO before that. Bought the TP on ebay, switched the account over to the new phone online, didn't have to talk to anybody. No fuss, no muss. I'm still on the sweet, sweet $30 a month plan.
You will have to call and ask what plans they are compatible with. Definitely not SERO though.
bullet2300 said:
I read your post and the link, but the fact is Sprint is still honoring the SERO plan. How do you think I was able to get a Touch Pro brand-new? I just bought it like anyone else (though I had to call the "special plan" telesales number. My girlfriend just asked about getting the Touch Pro 2 on her SERO plan and telesales said no problem at all.
If you were asked by the rep to switch plans, you were suckered into it. You don't have to switch at all, unless you want a special phone (like the Pre, Instinct, or Android). WinMo phones, for now, are fine on SERO.
Click to expand...
Click to collapse
No one was suckered, except possibly this comment which was unnecessary. Depending on whom you talk to you get different answers. BTW, not all windows mobile phones are available if you try to switch from SERO to Simply Everything. BTW, I never signed up, i was preparing for when i go out of contract in December to see what my options were. you were simply offering advice based on your experience as though it was the standard and norm, it's not.
I keep seeing people saying that Android phones aren't SERO compatible. Where has this been stated or posted?
I looked over Sprint's HERO announcement and the only specific requirement as an unlimited data plan... which SERO has. Are we just speculating?
The folks over at Sprint Users have word otherwise... http://www.sprintusers.com/forum/showthread.php?t=193640
Spoke with a sales rep the other day who said that the TP2 would be available to SERO plan holders, he claimed I may not be able to order it right off the bat but that I would be able to get it without changing plans. He could see in the system that I was on SERO and brought it up before I did, which was good as this was the whole purpose of the call. The phone is available through telesales right now so I don't know if anyone has any better info.
sanjsrik said:
No one was suckered, except possibly this comment which was unnecessary. Depending on whom you talk to you get different answers. BTW, not all windows mobile phones are available if you try to switch from SERO to Simply Everything. BTW, I never signed up, i was preparing for when i go out of contract in December to see what my options were. you were simply offering advice based on your experience as though it was the standard and norm, it's not.
Click to expand...
Click to collapse
Dude, shut the f*** up and pull your head out of your ass. You were wrong. I'm sure it has happened before. Get over it.
Douchebag said:
you were simply offering advice based on your experience as though it was the standard and norm, it's not.
Click to expand...
Click to collapse
You're offering nothing but your own experience, so why should anyone believe what you're saying? Unless you have some sort of official document you'd like to share with us?
Reps don't know jack **** about anything. That's why it takes some calling around to get some things done. But you can upgrade your phone with SERO, including the $150 discount, and you can transfer or clone your SERO line.
there seems to be a lot of conflicting comments in this post....it seems like you are all commenting based on your experiences some of which are, at this point in time, "outdated"....i am not claiming to be 100% correct, but i, like many of you, am going to comment on my experience and those of friends/coworkers both ~8 years ago up until ~2 weeks ago. Sprint has morphed policies many times during my relationship with them and probly even more then i can recall, since in my first 6 years, i only changed phones once.
Early experience (6 years):
- I am a long time subscriber 9+ years with sprint. my first 6 years, my account was under "Preferred Business Partner" under my fathers name as he was a UPS(yes, the men in brown who deliver your phones) employee. The plan was ~$40 for what was essentially a SERO plan with slightly more minutes.
It is important to note that during this time, I always paid the bill with my $, from my bank acct. and i am not a "Jr., the 3rd, etc". Sprint was aware of the situation and let it slide. There was a brief conflict once when i switched to a "Power Vision"(early evdo, Sanyo-M1) phone and they tried to raise my bill $15, but that was in the good ol'days when customer service could make changes to your account if you if they "liked" you.
Mid-phase experience (1 year):
- When i moved from home, my father wanted me to switch the acct into my name. This caused conflicts and set off my quest for SERO....
- My father and i walked into a Sprint Corp. store and switched the acct. ownership. The whole process took 10 mins most of which were the girl messing with the computer. She printed up a sheet, we both signed and that was that. For the next 2 months, my fathers name was still on the account.
- When it finally changed to my name, the first bill i received was over $100.....i called customer service and they informed me that my monthly bill was now ~$70 due to the name switch and the extra was retro-charges from the change. Since i was not a UPS employee, i could no longer get that cheaper rate. My employer at the time(State of NJ) only had discount rates with Verizon and ATT, so i couldn't get a rebate on my own.
- After a few months of paying $70 and reading the Sprint Users Forums looking for a better plan, i learned about SERO, which at the time was actually restricted to employees and family members. I called constantly and tried to convince the customer service reps to give me the plan. However, i had no employee contact and even though one girl apparently tried to use her info to give it to me, it did not work.
- During this time, the iPhone was announced exclusively for ATT(pricing was not yet released) and i called Sprint one more time to use it as leverage. The customer service rep i spoke to this time was actually rude and i told them to "cancel my plan NOW!". This was the magical moment when i was first introduced to the "Retentions" department.....These people were everything early customer service was and more. In minutes, i had the equivalent of my old $40 plan back and was very satisfied.
Recent experience (2 years-early 2009):
- Shortly after my new job started, one of my new coworkers exposed me to the wonder that was newer WM phones(he had the Touch). Again i hopped on various phone sites that i knew of at the time(phonescoop, Sprint Users) and researched Sprints WM phone offerings and PPC/smartphone plans.
- I decided on the Mogul and though a helpful post by an employee on Sprint Users Forums that SERO had recently and quietly opened up to employee friends/new customers and could be attained easily by using a website. All that was required for conformation on the site was a valid sprint email address for reference. The OP noted that a specific and generic email([email protected] IIRC..) would work and many others posted saying they had success using it.
- I just missed out on this....when i tried the email, it did not work...so i got crafty....i googled the interwebs for Sprint executives contacts. I used one of the VPs emails and it worked! Days later, my Mogul arrived and all was good....i though....
- The next week i received 2 bills, i called cust. serv. to straighten it out and the rep could only "see" one account. confused, the noob rep. pased me off to a more experienced rep. who could only "see" the "other" plan. after yet another transfer, i spoke to a rep who could "see" both accounts.....
- apparently, my Mogul was on a new # under the SERO plan and my old phone was still active on my original #. This was a major headache....over the ensuing week, i was on the phone with Sprint cust. serv. literally every day, for a total of 24 hours....Initially, they gave me the ultimatum of keeping the Mogul with the new # and SERO, or keeping the old plan and # and getting the Mogul on that plan. Obviously, i wanted the Mogul/SERO on my original # and tried tirelessly to make this happen. In their defense, the Sprint reps were all entirely sympathetic and genuinely tried to make this happen for me, but the "system" would not allow them to make it happen. The problem lied in the fact that Sprint was in the middle of switching to a new "system" and i had one account in each which was why some reps could only "see" one of them.
- finally....again, through use of the magic words "cancel" and "iPhone", i was directed to the all-powerful Retentions dept. With a little work, they were able to make my dream a reality. The only catch was, i had to "buy" the Mogul again and return the one i already had. Annoying, but totally worth it.
- 1 year later, i upgraded to the Touch Pro on the day it came out. I called telesales and they sold me the phone and even though i was technically not eligible, gave me the discount. The only change to my plan was resetting my upgrade/rebate date.
Friends:
Ram - Summer 2007:
- shortly after i successfully got my Mogul and SERO, i told my friends and the coworker who opened my eyes to WM about my plan. i coached my coworker through the process first and he actually got a plan better then SERO(5000minutes/$35 & cheap calls to India) with his Touch.(more on him later)
Jason
December 2008
- after learning how much he was paying for his Blackberry on verizon($80/month), i schooled him on SERO. he and his girl at the time switched to SERO, porint their #s through the website....only stipulation, they had to buy new BBs from Sprint.
January 2009
- after seeing my TP during our ski trip, he fell in love with HTC/WM. he upgraded, again, without technically being eligible and only changing his plans upgrade/rebate date.
NOW (early/mid 2009 - present):
things done changed apparently......
my recent knowledge through convo:
- I called a few months back to see what kind of deal i could get on the Pre(just curiousity...no real intent to actually switch). based on my past experience, i immediately threatened to cancel and got to Retentions. During my convo with this rep. i learned a lot:
1 . i was informed that at some point mid-2009, retentions was somewhat "neutered". They no longer have %100 percent control of making changes to accts.
2. SERO, as i/we know it, is no longer is offered to ANYONE. New employees are now given a modified Everything Plan.
3. I was also informed that Sprint policy now is to do everything legally in their power to phase out EXISTING SERO accts. This is done by making changes to contracts at resigning tied to upgrades/rebates.
i cannot confirm #2 as i don't know any sprint employees. i can confirm both #s 1 and 3 though....
#3 was confirmed through my attempt at haggling for a Pre. durring the above convo, i was told flat out that they would make me agree to a new plan to get the "1/2 time" smaller rebate($100 off IIRC) on the Pre. I tried again the next day and this time, i spoke to someone obviously coached in how to deliver the new company line.....this rep said "The Pre is not 'compatible' with the SERO plan" and i would need a newer "compatible" plan, which of course, the cheapest was less than the $99 Everything Plan, but $20 more than my SERO....
#1 was confirmed with my buddy Ram's recent experience.....His Touch crapped out last week. No touchscreen = HTC Paperweight. His 2 year contract is up on October 11th and he will be eligible for for his full upgrade/rebate. He has called retentions multiple times this week and even tried going into a corporate store and everyone has told him the same line....he has to wait till Oct 11th to get his full rebate....the best they would offer him was the "1/2 time" rebate. As the nice guy i am, i dusted off my Mogul and lent it to him to activate until Oct 11th. Once this date hits, i will be able to comment more on #2 as he is planning on getting either the TP2, Pre, or Hero.....
my predicition:
on Oct. 11th, he will be forced to change his plan IF he wants the upgrade discount. While he technically doesn't have SERO, his plan is better....
my strategy going forward:
this goes back to my very honest conversation with the retentions rep a few months ago.....he said that policy is to "do everything they can LEGALLY to phase out existing SERO plans".....unless a new contract is agreed upon, Sprint cannot change the terms. Pairing the upgrade/rebates to new contracts is their strategy. The way to get around this is to buy phones at full price and then have them activated. It sucks to drop $600 on a phone, but saving $60 per month by doing so is worth it.
cont....
future Sprint policy predictions:
Since their policy has changed so much so fast since the hemorrhaging of customers due to the iPhone and bad publicity, there is no reason not to believe that their policy won't change drastically again based on it's success/failure. Depending on how successful or not their planned "phaseout" goes, i see more possible policy changes....
1. my hope is, if it goes well and the majority of accts are changed, Sprint may decide to scrap it and allow the last of the holdouts to keep SERO to ensure they retain their business....some $ is better then competitors getting the $ they want/need.
2. if the policy is a failure and the majority of SERO customers refuse to sign new plans, i see Sprint significantly upping their incentives to upgrade. first raising the rebates $50-100. if that doesn't work, maybe even offering top of the line phones "free" all together....
3. regardless of whether or not the first 2 predictions happen, i am almost certain that once they rollout Wimax(4g) nationally, all phones that use it will be "off-limits" to SERO. legally, they can due this as it is a totally separate system/infrastructure and they will. it is the same thing they did to me when i switched to an evdo-capable "Power Vision" phone 5 years ago.
well, there's my 2cents on the topic. it sucks...and it is one of the main reasons i am not switching to the TP2. $600-700 for a phone that offers no increase in cpu while at the same time taxing it with a bigger screen is just not worth it. i am waiting until Sprint puts out a phone that is significantly more powerful than the TP.....preferably based on nVidia's Tegra chipset.....
please comment if you have had any experience that counters mine(and my friends)...trust me, i want to believe/hear different...but again, unless you've had a more positive SERO experience recently with the Pre or TP2, don't post flamming me and telling me i'm wrong....these policy changes are recent and anything before the spring/summer time frame or on any phone older than the Pre just don't apply anymore. sh!t done changed....
cheers,
yerp
bullet2300 said:
Pre was never going to be SERO eligible because it's not WM. For the most part, SERO is WM only plan.
Android won't be eligible either...
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Click to collapse
sporklover said:
I keep seeing people saying that Android phones aren't SERO compatible. Where has this been stated or posted?
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Click to collapse
sporklover, the facts are with you and not bullet. In fact that Sprint Android announcement looks exactly like the recent SERO eligible 80w, touch pro, Treo Pro and Touch Pro 2 announcements and is very different from the Everything only Pre/insticnt announcements.
SERO and the older plans most Sprint customers are on, aren't "WM only". Out of scores of handsets and smartphones eligible on older plans and SERO, what the tho which are not eligible, the Pre and Instict, have in common atre things like exclusivity to Sprint of both OS and handset, which won't be the case with the Androids.
Sprint also signaled only Everything plans with Pre and Instinct five months before they actually hit the the stores, no such thing with Android models.
sanjsrik said:
No one was suckered, except possibly this comment which was unnecessary. Depending on whom you talk to you get different answers. BTW, not all windows mobile phones are available if you try to switch from SERO to Simply Everything. BTW, I never signed up, i was preparing for when i go out of contract in December to see what my options were. you were simply offering advice based on your experience as though it was the standard and norm, it's not.
Click to expand...
Click to collapse
I think you are very incorrect, in fact all WM phones are available.
sanjsrik said:
No, you misread what I wrote. SERO is no longer an option to buy for new customers, however, you can stay on it but not if you want a new phone, I went directly to Sprint and they wouldn't let me "upgrade" to a new phone unless I switched over to an Everything Plus plan and paid ~$62 for 500 minutes and TEP.
Did you guys even read the link at the bottom of my post?
Click to expand...
Click to collapse
Wrong again, when you say "not if you want a new phone." You can get a new one of every single sprint phoen except Insticnt or Pre on SERO.
sanjsrik said:
This is incorrect information. SERO is no longer active or even usable nor honored by Sprint.
Click to expand...
Click to collapse
SERO is fully honored by Sprint. Like many plans it is no longer newly offered but it is renewed complete with new customer pricing on phones -- just like Friends and Family and Free and Clear are.
Most people renewing don't get everything plans! They keep existing plans.
If you have been with Sprint you know that you can ALWAYS are making new plans and expiring the new offer of old plans but you can always keep you existing plan and get phone discoutns, even if those plans are no longer offered.
You can buy a Touch Pro 2 for $350 from Sprint today by renewing a SERO or renewing (or even adding a line) on a Friends and Family or Free and Clear.
As far as the link on the bottom of your posts it is dead wrong and proven so over the past year. You don't need to "call multiple reps" to get a 800w, treo pro or touch pro or touch pro 2 on SERO, you just need to buy it and activate it.
aero1 said:
As far as the link on the bottom of your posts it is dead wrong and proven so over the past year. You don't need to "call multiple reps" to get a 800w, treo pro or touch pro or touch pro 2 on SERO, you just need to buy it and activate it.
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Click to collapse
Aero is correct sir heh. I just left Sprint BWTS at the end of July, and they were able to port my employee account over to the $30/month SERO plan, I have spoken to 5 reps since then about getting the TP2 and they all have said it is easy to do and very possible. (I contacted 5 mainly because aye, there *are* reps in the company that don't know what the hell they are doing, and I'd rather get a few responses to make sure it is norm.)
Cheers,
Celt
Related
I didn't have it Pre-Ordered so I am hoping the phone is still stocked at stores. I can't decide on the the cheaper Wal-Mart/Amazon 2yr Activation, or the enticing Sprint Credit of $125 for Porting my number. I definately know I am going with the Evo 3D though as My G2X is being sold today (Already found a buyer).
Honestly I can wait if stock is completely out since I have a backup Nexus One, but I don't think I will miss my G2X. Great phone provided it stayed powered on and my GPS could lock, but I can't continue to go through G2Xs until the White Buffalo (2.3 with fixes) pushed. Just my luck, it will days after It's gone from my hands, but judging from what I have read about the 3D, I don't think I will care.
Basically, just inquiring as to what deal could be better.
It's hard to beat the 125 dollar port-in credit. On top of that, you get 300 bonus minutes if you sign up for the everything data 450 plan, that offer expires the end of June if I'm not mistaken.
Dude so is this is a new line of service? Definitely go with the $125 port credit, that'll beat anything else.
Since the price difference is $105, and since Sprint always ships their phones HELLA fast, you can basically use the difference to
(1) buy a great $50 case (otterbox, etc)
(2) get 15 months of $7 insurance, or
(3) get super drunk.
totally worth ordering thru sprint. I'm assuming the stores are sold out? Because if not, they'll do the $125 port credit too and then it's instant gratification
ALSO, never forget to try and find out if you're eligible for any discounts--for example, since I'm a USAA member (not an employee, just a account holder!) they give 15% off the entire bill!
Best,
the Panamaniac
Oh ok, thanks for the heads up on the USAA discount. I practically live through USAA so I will make sure they give me my 15% discount.
$125 Port-In credit then. I am going to check store inventory today and setup service there before I try online (I like instant gratification, 2-5 days delivery is too much torture!).
I've been told that sprint stores were suppose to get more shipped to them on Monday. If you want it, call the stores an ask. I did when I wanted to exchange the Nexus S during my 30 day period.
i havent seen this posted anywhere but if you are switching to sprint this is something to consider:
Sprint EPRP
Sprint Employee E-Mail Address + CID for EPRP Plans (SERO Replacements)
After seeing repeated requests for Sprint Employee E-Mail Addresses and the Last 3 Digits of the Employee's ID Number (CID) to get Sprint's Everything Plus Referral Program Plans (which replaced SERO), here is an employee's information that was intentionally made public:
URL: Sprint | Everything Plus(SM) Referral Program
E-Mail: [email protected]
Last 3 of CID: 383
(Reference: http://mcguireslaw.com/2008/07/16/ps...erything-plus/.)
This information was made public by Russ Mcguire on 7/16/08, and is posted on this forum so potential and existing Sprint customers who are interested in getting an Everything Plus Referral Program Plan can get one. (I know there is at least one other Sprint Employee E-Mail Address & CID made public by Sprint a few months ago so the general public can access EPRP Plans, but I can't find that article anymore. I'll post it in this thread once I find it.)
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nine07 said:
Oh ok, thanks for the heads up on the USAA discount. I practically live through USAA so I will make sure they give me my 15% discount.
$125 Port-In credit then. I am going to check store inventory today and setup service there before I try online (I like instant gratification, 2-5 days delivery is too much torture!).
Click to expand...
Click to collapse
FYI if you order from Sprint.com or telesales before 4pm est chances are you will have the phone the next day if it's in Stock. That being said if your local store has it go get it there.
Can I convert my current account to the EPRP using the above information?
overclockxp said:
Can I convert my current account to the EPRP using the above information?
Click to expand...
Click to collapse
EPRP gets no discounts on top of it. So if you have a discount you might be better off that way. Last time I switched I went from the Old Sero to EPRP so they didn't make it that hard, not sure how easy it will be to take a regular account to EPRP though. Can't hurt to call.
Thanks for the replies and information everyone. I found a Sprint kiosk in my local mall that participated in the Port-In Credit (Sprint Corporate store down the street told me the promotion had ended.) and purchased my Evo 3D along with getting my USAA discount.
I have to say, this phone is really impressive. Coming from my G2X the performance wasn't mind blowing, but I feel much more comfortable with this phone than I did with my G2X. Don't get me wrong, my G2X was monster of a phone, as long as it wasn't having major issues but I think I like the 3D better long after the newness of the phone wears off and I actually don't mind the Sense UI. Not sure if I will ever purchase an LG Smartphone again after the way things have been handled in regards to the G2X.
Looking forward to the unlocked bootloader soon and seeing what the Dev community has in store for this beast.
I have been an AT&T customer for 9 years now and still have my original voice plan which has since been replaced by more expensive plans. I initially tried to upgrade from my iphone 3s to the SG2 via the internet but I could not get the $199 price. I called into Small Business Support (my account is linked to my company's so I get a discount on my monthly bill). AT&T support said that my voice plan was so obsoleted so I would have to upgrade to a current plan. However, to even get close to the minutes I have, I would have to pay about $25 more a month. On top of that, I would lose my true unlimited data plan I had with my iphone 3gs. I told the rep I have a been a customer for 9 years, yada, yada but they would not budge.
Feeling pretty mad about the situation I walked into an AT&T store, chatted up some young kid, got my $199 upgrade, kept my voice and data plan.
Moral to the story, do not upgrade over the net or phone. The folks on the phone are trained to read from a script and not deviate at all. It may be less convenient, but go into a store, talk to someone. I have found people at the stores are almost always willing to "pull some strings" and work with you.
tboooe said:
I have been an AT&T customer for 9 years now and still have my original voice plan which has since been replaced by more expensive plans. I initially tried to upgrade from my iphone 3s to the SG2 via the internet but I could not get the $199 price. I called into Small Business Support (my account is linked to my company's so I get a discount on my monthly bill). AT&T support said that my voice plan was so obsoleted so I would have to upgrade to a current plan. However, to even get close to the minutes I have, I would have to pay about $25 more a month. On top of that, I would lose my true unlimited data plan I had with my iphone 3gs. I told the rep I have a been a customer for 9 years, yada, yada but they would not budge.
Feeling pretty mad about the situation I walked into an AT&T store, chatted up some young kid, got my $199 upgrade, kept my voice and data plan.
Moral to the story, do not upgrade over the net or phone. The folks on the phone are trained to read from a script and not deviate at all. It may be less convenient, but go into a store, talk to someone. I have found people at the stores are almost always willing to "pull some strings" and work with you.
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Call again. You are grand fathered in for unlimited data. They have to let you keep your rate plan and unlimited data.
Sent from my SAMSUNG-SGH-I777 using XDA App
seh6183 said:
Call again. You are grand fathered in for unlimited data. They have to let you keep your rate plan and unlimited data.
Sent from my SAMSUNG-SGH-I777 using XDA App
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I called 3 times, talked to 5 different people...wasted over an hour and got no where. Walked into a store and walked out 15 min later with my SG2 and my grandfathered voice and data plan.
I had a similar experence......I had a HTC Inspire, and damaged it. So I needed a new phone. I called AT&T but they said I had to pay full price reguardless if I wanted to resign or not. Now keep in mind I am not up for a upgrade so I figured that was fair.
I couldnt wait for the phone to come in the mail and being I was paying full price I may as well go to the local store. I went to my local AT&T, and the guy there hooked me up with the upgrade price.
So I was able to get a better deal by walking into the local store even after I was told "no sir, sorry you have to pay full retail price. There is nothing we can do"
kezell said:
I had a similar experence......I had a HTC Inspire, and damaged it. So I needed a new phone. I called AT&T but they said I had to pay full price reguardless if I wanted to resign or not. Now keep in mind I am not up for a upgrade so I figured that was fair.
I couldnt wait for the phone to come in the mail and being I was paying full price I may as well go to the local store. I went to my local AT&T, and the guy there hooked me up with the upgrade price.
So I was able to get a better deal by walking into the local store even after I was told "no sir, sorry you have to pay full retail price. There is nothing we can do"
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Well luckily your area carries the phone, my captivate died on me with endless rebooting and I broke the digitizer by dropping it *first and only drop in 15 months* and I contacted att's fb page about seeing if the insurance deductible was dropping down from $ 125, as well as I asked about why should I pay for their branded sgs 2 when for $ 10 more I could get an unlocked international sgs 2. A csr called me back with in an hour and gave me an early upgrade with out having to pay full price. The only issue I had to order the phone from the store but I still get to keep my data and text plan *have family text and unlimited calling to any mobile*. $ 242 out the door but I am still with out a phone because the local stores do not carry the sgs 2 in my area. Moral of the story, is be nice and literally att will bend over backwards for their customers because they could have told me spend $ 550 or good luck lol..
Cheers,
Charlie
@tboooe > are you sure that kid at the store didn't 'accidentally' upgrade your plan as well? I'd wait to see the bill next month before saying that you good to go with your old limits
vladm7 said:
@tboooe > are you sure that kid at the store didn't 'accidentally' upgrade your plan as well? I'd wait to see the bill next month before saying that you good to go with your old limits
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LOL! I thought the same thing so I checked my account a few days later..luckily nothing changed.
Even worse, I WORKED for AT&T for years. I had an Employee Plan(No contract,) and when I went to switch to my captivate a year ago, they booted me from the plan. I raised hell, and settled on being in a contract, at full price, then asked them to grandfather in my unlimited data from the employee plan.
They said they don't have a record of me ever being a customer before I started my last contract, even though I worked for AT&T, and paid them monthly, for over two years.
vladm7 said:
@tboooe > are you sure that kid at the store didn't 'accidentally' upgrade your plan as well? I'd wait to see the bill next month before saying that you good to go with your old limits
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DING!
I've seen lots of unscrupulous dealers pull the same #(%#.. Only interested in the sale.
Mall kiosks are the worst, super high turnover and will lie to you about anything to get your signature on the dotted line... Waived activation fees, imaginary discounts, etc.
I have had a few customers who have come to me, I've let them know about the changes required (smartphone = required data plan). They were upset, so they went to a kiosk, where they were 'promised' that nothing would change, waived act. fees, etc.. Then wanna come yelling at me why their bill went from 120$ for 4 phones, to over $180..
I've never had problems with my local corporate store. I've known for a long time to avoid kiosks - ALWAYS go to a corporate-owned store.
When I got my Infuse, I was upgraded to the 4G unlimited plan. Grandfathered right in, didn't even need to ask, was told, "You won't lose your unlimited data" and I didn't.
I am thinking about coming to Verizon. I am on Sprint now with 2 lines with data on both. Because of a recent billing change I can get out of my contract until Saturday, March 10th. Sprint has went downhill in my area over the past year or so, but their prices are still good. I am looking to get a discount of some sort to help deal with the price difference. I will be getting 2 smartphones with data (likely used month to month at first until newer phones come out). I work for a small electrical contractor in a small town so I won't be eligible for a employee discount. Is there any tricks I can use to get a discount? Maybe somebody else's work email or something like that? If anybody knows anything please post or PM me with details/ link to thread/ anything. Thanks
I don't plan on signing a contract immediately because I would like to wait on HTC's next big phone. I have had the Evo3d since launch day and am a smartphone junky, so I don't think I could handle such similar phones for almost 3 consecutive years with no upgrade. I would like to go ahead and sign a contract now, use a used phone in the meantime and have an upgrade waiting on me when I get ready to use it, but the customer sales rep for Verizon said that wasnt possible. If anybody has any input, info, or advice please help me out. I have to swap carriers and get my 2 numbers ported before the end of the day Saturday, or I'm stuck with Sprint for another 14-16 months...That would be AWEFUL!
Thanks!
Can't you terminate your contract with sprint, but just stay on month to month without the contract?
getting discounts here isnt as easy as it was on sprint. i came from sprint, all you needed was an email and you were set. here they want proof of employment or if they use email, they send confirmation to that email from what ive seen. not to your own email. but those are few companies that do that so its harder. lol
Sent from my ADR6425LVW using Tapatalk
con247 said:
Can't you terminate your contract with sprint, but just stay on month to month without the contract?
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No.. What they do is waive the ETFs AFTER you've ported out in a case like this.
Trust me.. they more than pushed me out last month with their attitude about the whole thing.
Sprint did indeed go downhill and while it is cheaper and truly unlimited.. you AREN'T getting what you're paying for anymore. VZWs 3G speeds blow away sprints and let's not even talk about 4G because it's night and day too. Sprint isn't even going to expand their current 4G network (wimax) because of the soured relationship with Clear. Oh and by the way... my 4G works just as fast indoors as it does outdoors. After 9 years with sprint that contract change was the final straw.
Make sure you get in during the double data deal because i'm not sure i would be comfy with a 2GB monthly cap.
con247 said:
Can't you terminate your contract with sprint, but just stay on month to month without the contract?
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unfortunately not. The guy I talked to said I have to be off the network completely by March 10th or I am stuck for the remainder of my contact. I have read that a few were allowed to go month to month and many that had 30 days after they called, but the rep told me it is 30 days from the February billing cycle. I just found out about this today and called right after work. So I have basically 3 days to have my numbers ported over to Verizon or I am out of luck.
Anybody have an account with no discount for 2 lines, 700 minutes, unlimited text, and 2gb(4gb under promotion) on both? If so what does it end up being after all taxes, surcharges, etc? I pay $167.XX on Sprint right now, and really hope Verizon can keep it under $200.
What if you port to att or verizon off contract? Then just port the number back to sprint off contract.
con247 said:
What if you port to att or verizon off contract? Then just port the number back to sprint off contract.
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Somehow I think that would be a nightmare-ish idea.. especially if the OP needs his line for work.
If you need to port that quick you'll also need to do an in-store purchase. I think $167 for the package you stated is probably close to doable. You'll also get much more friendly/helpful customer service with verizon. Playing devil's advocate you should also be aware that verizon's mobile to mobile only includes other VZW customers unlike sprints any mobile to mobile.
con247 said:
What if you port to att or verizon off contract? Then just port the number back to sprint off contract.
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That sound very tempting to try, but just sounds risky. I know I have read somewhere that if you cancel your contract on Sprint and come back within 30 days that you basically are just on your same old contract again. I maybe wrong, or whoever said it may have been wrong, I don't remember where I read it. But if someone has experience doing something like this I would love to here about it. It would at least get me through until HTC releases a quad core, or s4 based phone.
Clay333 said:
That sound very tempting to try, but just sounds risky. I know I have read somewhere that if you cancel your contract on Sprint and come back within 30 days that you basically are just on your same old contract again. I maybe wrong, or whoever said it may have been wrong, I don't remember where I read it. But if someone has experience doing something like this I would love to here about it. It would at least get me through until HTC releases a quad core, or s4 based phone.
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If you like HTC phones like i do.. just compare the specs of the verizon phones to the sprint phones (htc->htc). You'll see that verizon has much better specs on the phones than sprint too.
dottat said:
Somehow I think that would be a nightmare-ish idea.. especially if the OP needs his line for work.
If you need to port that quick you'll also need to do an in-store purchase. I think $167 for the package you stated is probably close to doable. You'll also get much more friendly/helpful customer service with verizon. Playing devil's advocate you should also be aware that verizon's mobile to mobile only includes other VZW customers unlike sprints any mobile to mobile.
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The on network mobile to mobile is now problem, because 90% of the people around here have Verizon anyway. The package I put together online was about $173 (before taxes and surcharges) , but I think I had insurance for 2 rezounds for that price.
dottat said:
If you like HTC phones like i do.. just compare the specs of the verizon phones to the sprint phones (htc->htc). You'll see that verizon has much better specs on the phones than sprint too.
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I have to disagree. My Evo3d is very similar to my coworker's rezound . It has basically the same processor only .3ghz slower, same amount or RAM, same screen size, QHD screen vs 720p (the difference is honestly not noticeable when held side by side) and it came out about 4 months before. Don't get me wrong I really like the Rezound, but I feel it hardly has much better specs, slightly better specs at most.
That's what originally drew me to Sprint, they get the hottest phones first, and low monthly costs. But their service has let me down recently.
Please don't take offense to this post, I mean no disrespect
Well if it's close.. I would say to you exactly what I told my wife when I dropped Sprint. Sprint has done NOTHING to keep my account. They have not done anything with their local infrastructure. They never respond to trouble tickets. Their status quo really sucked bad.
Verizon on the other hand, has done extensive network upgrades and is very responsive to any problem you have.
Seen so many *****es about Sprint I thought I'd share.
Only company with unlimited data.
Only company with SERO (I have original SERO and SERO Premium).
Even without SERO my daughter and my sister both switched from Verizon and got very close to SERO Premium prices.
So I have one phone on SERO original that is qualified for upgrade.
And by wobbly EVO 3D (due to VM leak, at no fault of Sprints, just mine) that is not qualified for upgrade for some time on SERO Premium.
So I used the chat to ask if I could use Touch PRO 2 upgrade for an EVO 4G LTE to replace the EVO 3D.
She said yes. But I lose the return policy and any mail in rebate.
Turns out it's all instant Rebate.
Then I asked if I upgrade it on the Touch PRO 2 (online) will it force me to upgrade it's plan.
She said no.
I said I was worried it might change it.
And she came back and asked me if it was on SERO.
She knew exactly what I was worried about. I had not given them any account info.
It only changes the plan when you activate. And I will activate it on my EVO 3D line.
She also said if I did it in a store (I think because it's SERO) it would of upgraded the plan.
I forgot to save discussion. But they emailed it to me !!!
I did the online upgrade and it stated exactly what she said that the plan would not upgrade unless activated on that line. Very clearly layed.
It clearly showed no plan change.
Excellent service !!!
Not the fasted network. But good enough for my needs and doesn't break the bank.
And usually offers great phones.
A lot of times you here about the shortcomings of Sprint so its good to hear the opposite side of the coin sometimes. Glad to hear everything worked out for ya.
I dont get the point of this post.
Sent from my PG86100 using Tapatalk 2
bloodrain954 said:
I dont get the point of this post.
Sent from my PG86100 using Tapatalk 2
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How could you not, you meant to say this post does not interest you so you're going to add a pointless post.
Glad you had a good experience with them, mine was unsatisfactory
Sent from my MB860 using xda premium
its good to know everything worked out for you.. i wish i had that sorta of luck
So Sprint did what should be expected and that is commendable? Lol
Look at it this way, if it was T-Mobile, you would have just had to pop in the SIM card. No call (or chat), no activation, no concern for plan changes.
Not saying T-Mobile is great, just saying Sprint shouldn't be commended for doing the bare minimum.
You had a line due for an upgrade, they let you upgrade it, and use the phone on another line. Every carrier out there will do this, and most of them don't require any contact with their CS to make sure it's actually possible.
WatermelonSlim said:
So Sprint did what should be expected and that is commendable? Lol
Look at it this way, if it was T-Mobile, you would have just had to pop in the SIM card. No call (or chat), no activation, no concern for plan changes.
Not saying T-Mobile is great, just saying Sprint shouldn't be commended for doing the bare minimum.
You had a line due for an upgrade, they let you upgrade it, and use the phone on another line. Every carrier out there will do this, and most of them don't require any contact with their CS to make sure it's actually possible.
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I truly miss this about gsm phones. Over the years I've collected so many gsm phones that friends usually come to me when they lose their phone, cuz I'd give them one to borrow. Just pop in a sim and it's good to go. This is my first cdma phone. God forbid I lose it, esp. at a time when I need to use a phone really bad or something.
Sent from my PG86100 using XDA
Sprint SERO was the best plan ever! Wish Sprint had kept on with Sero and not let it go.
cool story bro
Yeah, too bad they no longer offer the SERO plans and have so many restrictions on them now. So you have an EVO on a SERO Premium plan, not a plain vanilla SERO, right?
mcguireslaw dot com/2011/01/18/sero-premium-and-premium-data/
I guess that answers the question.
I've thought about doing this. My wife's account is eligible for an upgrade. She doesn't want to upgrade because she wants a phone with a physical keyboard (she has the Epic 4G).
Mine is not eligible, as I bought my 3D when it came out. Can I use my wife's upgrade to get the 4G LTE, and then activate the 4G LTE on my line? I mean, I assumed I could do that, and it sounds like you are saying it's possible, but I wasn't sure. Do I need to give Sprint some special instruction not to activate the phone when I order it? Do they automatically activate it when you buy it (before it gets to you?).
Also, I know it will reset the upgrade period for my wife's account, but it won't for my account, correct?
I don't see another phone with a physical keyboard on the horizon, so I don't feel so bad in taking my wife's upgrade, heh.
sparhawk6 said:
I've thought about doing this. My wife's account is eligible for an upgrade. She doesn't want to upgrade because she wants a phone with a physical keyboard (she has the Epic 4G).
Mine is not eligible, as I bought my 3D when it came out. Can I use my wife's upgrade to get the 4G LTE, and then activate the 4G LTE on my line? I mean, I assumed I could do that, and it sounds like you are saying it's possible, but I wasn't sure. Do I need to give Sprint some special instruction not to activate the phone when I order it? Do they automatically activate it when you buy it (before it gets to you?).
Also, I know it will reset the upgrade period for my wife's account, but it won't for my account, correct?
I don't see another phone with a physical keyboard on the horizon, so I don't feel so bad in taking my wife's upgrade, heh.
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Yes, that's exactly what I did.
No special instructions needed you can do it yourself online.
BUT... you might want to read the news on the 4G LTE. Sprint is no longer accepting pre orders and I suspect prior orders might get canceled. No fault of Sprints.
00_MACKIE_00 said:
cool story bro
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Click to collapse
Tell it again
Sent from my PG86100 using XDA
WozniaksOtherPhone said:
Sprint SERO was the best plan ever! Wish Sprint had kept on with Sero and not let it go.
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Click to collapse
Some people sell their SERO plans. Or, if you know someone with SERO, you can add a line to theirs and get I think you can break it off to be your own. I'm still on SERO P, myself.
In my opinion Sprint Blows!!!!! I love Verizon!!!!!!
sprint has been great with me so far.. i lost my evo 4g like 8 months ago and they sent me an 3vo 3d.. i was souped!!!!! them i just got a letter saying i can do an early upgrade!!! sweet!! im gonna wait it out for a bit though.. i have not had any problems with sprint so far.. key words.. if my last year go's by good i will be mos deff signin up for another 2 peice
htcjunkie317 said:
In my opinion Sprint Blows!!!!! I love Verizon!!!!!!
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Who cares.......
seriously, cool story bro.
not.
saying u like sprint because of sero is absolutely useless to the vast majority of sprint subscribers because its not available - not to mention, the vast majority doesn't have the plan.
upgrades on a yearly basis are over with, even for those with huge monthly bills.
network sucks - whats the point of unlimited data when you can't use it?
anyways, glad you like em. I don't. Very unhappy and leaving for verizon soon as a decent quad core with a large screen drops over there.
good luck.
aweskelo said:
seriously, cool story bro.
not.
saying u like sprint because of sero is absolutely useless to the vast majority of sprint subscribers because its not available - not to mention, the vast majority doesn't have the plan.
upgrades on a yearly basis are over with, even for those with huge monthly bills.
network sucks - whats the point of unlimited data when you can't use it?
anyways, glad you like em. I don't. Very unhappy and leaving for verizon soon as a decent quad core with a large screen drops over there.
good luck.
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Enjoy your Verizon bills.
Data works fine for me with Sprint, not blazing but good enough, way better than any GSM provider. Calls do too. Verizon is better but not worth the price. Nor do I like how Verizon locks out features that Sprint phones provide.
A co-worker of mine has Verizon and he pays a fortune for his plan. His phone never ran any faster or more reliable than mine.
I have Verizon FIOS and every chance they get they try to rip me off. Oops sorry for the double billing, oops sorry we forgot to cancel that feature. I hate them.
I was excited because Sprint gave me a brand new $400.00 phone for $35 with no insurance and it was completely my fault.
They often do early upgrades where you don't have to wait 2 full years. And in this case they let me mix my upgrade options.
The only reason I mentioned SERO was because I was impressed the Sprint rep knew about it, why I was concerned I might lose it if I mixed and matched my upgrade options and that their flexibilty might be limited on a SERO plan. It was not the reason why I started this thread. SERO is just icing on the cake. And I'd have Sprint even if I didn't have SERO.
mswlogo said:
Enjoy your Verizon bills.
Data works fine for me with Sprint, not blazing but good enough, way better than any GSM provider. Calls do too. Verizon is better but not worth the price. Nor do I like how Verizon locks out features that Sprint phones provide.
A co-worker of mine has Verizon and he pays a fortune for his plan. His phone never ran any faster or more reliable than mine.
I have Verizon FIOS and every chance they get they try to rip me off. Oops sorry for the double billing, oops sorry we forgot to cancel that feature. I hate them.
I was excited because Sprint gave me a brand new $400.00 phone for $35 with no insurance and it was completely my fault.
They often do early upgrades where you don't have to wait 2 full years. And in this case they let me mix my upgrade options.
The only reason I mentioned SERO was because I was impressed the Sprint rep knew about it, why I was concerned I might lose it if I mixed and matched my upgrade options and that their flexibilty might be limited on a SERO plan. It was not the reason why I started this thread. SERO is just icing on the cake. And I'd have Sprint even if I didn't have SERO.
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For most people your post will be non applicable.
1: Sprint has the slowest data of all the carriers in most areas (according to several independent national tests). If it's faster in your area, just know that you are a rare case and it will be different if you travel to almost any other area. My Sprint 3G is actually slower than dial up (and slower than T-Mobile's throttled data).
2: Sprint is basically the same price as Verizon or AT&T these days. It might be a few bucks cheaper, but nothing significant.
3: T-Mobile is cheaper than Sprint.
4: Sprint's early upgrade program is dead. I know they used to do this in the past, but they killed that program. Now it's 2 years to upgrade, or pay the etf and then you can upgrade early.
So decided to go ahead with an order for the EVO LTE anyway, despite no LTE towers yet live. I'm in Atlanta so may get an LTE signal first, but not holding my breath.
This would be my personal device (I have a corporate-supplied Droid 4 - decent phone/amazing VZW LTE, but saddled with a horrible camera), so I was looking for the lowest ongoing monthly expense I could find. Considered a T-Mob value plan for $50, but their 4G coverage in my neighborhood (3 miles due east of downtown) is abysmal, plus they throttle you after 2GB of any data consumption (EDGE included) and want you to pay $400 and up for the smartphone - all while committing to a 2 year deal. Not much of a bargain.
Enter Sprint SERO. Wow. Called telesales, and so help me it took one hour to get the order (their telesales team is in Estonia or something - the Eastern Eurpoean accents were killing me after a while). But I got the $40+$10 500 min. unlimited everything else plan. Had to pay $200 for the phone, but no activation fee (not a credit - it's never charged).
Used a widely available email address and employee ID#, Russ someone. You can find it on Google.
This is probably old news to many on this board, but to this guy it was so novel I decided to post it!
Happy hunting. After an hour with the Sprint telesales team, I can now say - EVO LTE and SERO - I has it!
Your EPRP plan is not the old-school SERO. Everything Plus Messaging doesn't have the unlimited data of the $40+$10 SERO Premium plan
Sounds like he described the $40 + $10 SERO Premium plan to me. No other plan including EPRP would be described as costing $40 +$10.
People try to act like it is so impossible to get these SERO Premium plans as a new costomer. I have gotten two SERO premium plans within the past year. Once when I convinced my girlfriend to switch from verizon to sprint, and other time I was able to talk sprint in to giving me back my original sero plan after I had been on an Everything data 40 plan for 2 years.
knlmwq said:
Sounds like he described the $40 + $10 SERO Premium plan to me. No other plan including EPRP would be described as costing $40 +$10.
People try to act like it is so impossible to get these SERO Premium plans as a new costomer. I have gotten two SERO premium plans within the past year. Once when I convinced my girlfriend to switch from verizon to sprint, and other time I was able to talk sprint in to giving me back my original sero plan after I had been on an Everything data 40 plan for 2 years.
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You must have some serious persuading powers, sprintusers SERO forum is full of people who failed. Share some pointers?
Kisakuku said:
You must have some serious persuading powers, sprintusers SERO forum is full of people who failed. Share some pointers?
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All I did was sign up for a brand new EPRP plan online using the Russ. email address. The very next day I called the sero support number and said " I would like to change my plan to the Sero Premium plan. The first rep was about to do it then said it wasn't offered. I said ok and hung up. Less than 2 minutes later I called the same number and said the exact same thing and the rep switch me over to the sero plan in less then 3 minutes.
I gave up my old school sero (was actually F&F 500) $30 a month with sprint2sprint, first incoming min free, pick 3, pick 2, sprint ld promo and n/w at 6 with a 25% discount. My bill was $22.50 a month with a TP2. Gave that up (it was hard) for the evo ED 450 with 25% discount. Had that for a while, then Sero Premium came out. I did get it back with all the same perks except MRC discount and n/w at 6 had to go. Still got everything else, great deal been with Sprint for years. It's not easy to get back or get but yes it can be done. People that say it can't are just trollin and upset that they failed. It was a while ago I got it back, don't remember exactly how I did it but I know it took a lot of effort and multiple attempts. You gotta get lucky with Sprint. So yes it's possible to get SERO but it's also possible to win the lottery. Sometimes people get lucky sometimes you don't that is just how it is. As far as it being easy, it's certainly not easy unless you get lucky. Don't loose sleep over not getting it cause it's tough.
knlmwq said:
All I did was sign up for a brand new EPRP plan online using the Russ. email address. The very next day I called the sero support number and said " I would like to change my plan to the Sero Premium plan. The first rep was about to do it then said it wasn't offered. I said ok and hung up. Less than 2 minutes later I called the same number and said the exact same thing and the rep switch me over to the sero plan in less then 3 minutes.
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Second attempt then, you really do have quite a bit of luck.
Sim-X said:
I gave up my old school sero (was actually F&F 500) $30 a month with sprint2sprint, first incoming min free, pick 3, pick 2, sprint ld promo and n/w at 6 with a 25% discount. My bill was $22.50 a month with a TP2. Gave that up (it was hard) for the evo ED 450 with 25% discount. Had that for a while, then Sero Premium came out. I did get it back with all the same perks except MRC discount and n/w at 6 had to go. Still got everything else, great deal been with Sprint for years. It's not easy to get back or get but yes it can be done. People that say it can't are just trollin and upset that they failed. It was a while ago I got it back, don't remember exactly how I did it but I know it took a lot of effort and multiple attempts. You gotta get lucky with Sprint. So yes it's possible to get SERO but it's also possible to win the lottery. Sometimes people get lucky sometimes you don't that is just how it is. As far as it being easy, it's certainly not easy unless you get lucky. Don't loose sleep over not getting it cause it's tough.
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Thanks for the reply. I'm definitely not losing sleep over it since I've had my SERO plan since 2006 (oh the joys of porting my number out of Sprint to an AT&T prepaid phone and then back the next day to avoid changing it) and SERO-P since last year. I was even able to reference my old non-SERO account that I had had since 1999 and make it count for Premier Gold status for my SERO account. Too bad yearly upgrades are gone now.
I was just curious because I've heard about a lot of people being unable to get SERO back after going on EPRP. So I'm assuming your 20% employee discount survived all the recent discount reviews?
Kisakuku said:
Second attempt then, you really do have quite a bit of luck.
Thanks for the reply. I'm definitely not losing sleep over it since I've had my SERO plan since 2006 (oh the joys of porting my number out of Sprint to an AT&T prepaid phone and then back the next day to avoid changing it) and SERO-P since last year. I was even able to reference my old non-SERO account that I had had since 1999 and make it count for Premier Gold status for my SERO account. Too bad yearly upgrades are gone now.
I was just curious because I've heard about a lot of people being unable to get SERO back after going on EPRP. So I'm assuming your 20% employee discount survived all the recent discount reviews?
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No monthly discounts anymore, they let me keep it with ED 450 plan, but it was immediately removed on SeroP. I actually had F&F 500 (same as sero) back in the day which made it easier for discounts to stick. Was a hard plan to give up I remember there being threads how much more the evo was going to cost in the long run vs old sero but in my opinion for how awesome the evo was it was well worth it. I couldn't go back and Sero P is still a great deal.
Kisakuku said:
Second attempt then, you really do have quite a bit of luck.
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I wouldnt so much call it all luck. I knew what I wanted and did/said what I thought was needed for sprint to agree. I got my original sero plan placed back on my account all through email conversations. At first they told me they were not putting people on the Old SERO plan at this time. I replied to that email stating why I felt I should get it, based on the fact that I used to have it and they gave it to me.
I actually just upgraded from my $30 sero plan to the $50 one for the evo 4g lte. quite the upgrade from the touch pro 2.
Embarrassingly enough, I stuck with the original HTC Touch from 2006 to 2011. Once SERO P was introduced, I waited until Evo 3D came out, and then upgraded both the plan and the phone. Glad I'm on June upgrade cycle, should be able to snag an LTEvo this Friday.
Are you able to sign up for the EPRP on an existing line, or can you only do it when adding new lines?
suprmallet said:
Are you able to sign up for the EPRP on an existing line, or can you only do it when adding new lines?
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New line only, but the old trick of porting your number out and then back in might still work.
Hmm, my phone is going to be a new line, but I'm getting it at Best Buy. Anyone know if they're able to set up an EPRP if I give them the email and employee code?
Sprint stores/call center only I think
This deal won't fly in 3rd party resellers, I think.
atlgator said:
This deal won't fly in 3rd party resellers, I think.
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suprmallet said:
Hmm, my phone is going to be a new line, but I'm getting it at Best Buy. Anyone know if they're able to set up an EPRP if I give them the email and employee code?
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You're correct. This won't work. In fact, I'm on SERO P and I can't even get a phone in a corporate store. You should've seen the mess I was in when I pre-ordered my EVO 3D at a corporate store. I was there the morning it was released. As soon as they opened the doors, I got in there and started to get the phone registered, and they're like, "Uh, we can't activate your phone. You'll need to do it through telesales."
I called SERO CS and got a guy that basically took me off my SERO account so they could activate my phone in the store, then put me back on the SERO account after it was activated.
If ANYONE ever tells you that you CAN'T get a SERO P plan right now, they're lying. They've done it, and still can do it. You just have to get the right person. Your first stop should be contacting the SERO CS department. I don't have the number, only because when I do *2 on my phone, it goes right to them because my number is attached to an "employee account."
Sim-X said:
No monthly discounts anymore, they let me keep it with ED 450 plan, but it was immediately removed on SeroP.
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So currently you don't have any extra perks on your Sero P account?
eXplicit815 said:
You're correct. This won't work. In fact, I'm on SERO P and I can't even get a phone in a corporate store.
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A corporate store SHOULD be able to do it if they are walked through it by Employee Care / Telesales. I guess I'll test out this theory on Friday. I bought an Evo 3D on release day last year, so my upgrade isn't available until June 1. An Employee Care supervisors wasn't willing to move it up, but suggested I go to a corporate store and invoke some arcane rule about being able to get the upgrade 2 weeks early if my current phone has "technical issues", which apparently don't even have to be very specific.
Kisakuku said:
A corporate store SHOULD be able to do it if they are walked through it by Employee Care / Telesales. I guess I'll test out this theory on Friday. I bought an Evo 3D on release day last year, so my upgrade isn't available until June 1. An Employee Care supervisors wasn't willing to move it up, but suggested I go to a corporate store and invoke some arcane rule about being able to get the upgrade 2 weeks early if my current phone has "technical issues", which apparently don't even have to be very specific.
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Yeah, I called them today, too. They told me the same thing, but told me I could try and call on Friday because the Supervisors should be able to do it if I'm only 2 weeks out. So I can wait. I think I want to go to the store and see it before I actually buy it.
I got my EVO 3D on launch day, so I'm in the same boat.
eXplicit815 said:
You're correct. This won't work. In fact, I'm on SERO P and I can't even get a phone in a corporate store. You should've seen the mess I was in when I pre-ordered my EVO 3D at a corporate store. I was there the morning it was released. As soon as they opened the doors, I got in there and started to get the phone registered, and they're like, "Uh, we can't activate your phone. You'll need to do it through telesales."
I called SERO CS and got a guy that basically took me off my SERO account so they could activate my phone in the store, then put me back on the SERO account after it was activated.
If ANYONE ever tells you that you CAN'T get a SERO P plan right now, they're lying. They've done it, and still can do it. You just have to get the right person. Your first stop should be contacting the SERO CS department. I don't have the number, only because when I do *2 on my phone, it goes right to them because my number is attached to an "employee account."
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+1
Sent from my BadAzzEvo using Forum Runner!
I left SERO to get an Android phone long ago, think it was the Hero. Back then smartphones weren't allowed on SERO. Now I want SERO back. Working on getting back to Sero before I upgrade
Sent from my Transformer Prime TF201