HTC Hero ROM update for 3 UK? - Hero, G2 Touch Q&A, Help & Troubleshooting

Does anyone know if there will be a ROM update for the HTC Hero that is available from Hutchinson 3 UK?
Thanks

Presumably yes but HTC Hero 3 branded is very new at the time of writing so we will have to wait. It is basically same thing as eg Orange or T Mobile with there own spash screen and perhaps home page. There may be Planet 3 , I dont know , only 3 users can tell us here.

3 Branded
I have 3's HTC Hero. There is no splash screen or any branding apart from 2 shortcuts on the homescreen(which you can easily remove) to Planet3 and 3favourites. Does anyone know whhther 3's Hero is running the latest version of HTC's Sense or is it still running the first version?

Thank you for info.
You can check that by going to settings>> scroll down>> About phone or something like that.
I think this thread should have been placed in General section.

Software Version
My software version is 1.0.0.A6288 or something like that. What is the latest one?

Don't look at the software version - look at the build number. If it starts 2.73, you are effectively on the latest firmware.
Regards,
Dave

@yusufdaud - did you get any specific software for 3 network by any chance? (ie skype, msn or anything)?

3 Software
Didn't come with Skype or WLM preinstalled. According to Three's website it should have Skype out of the box though.

WLM to be launched soon according to three portal which will also be totally free like skype.
I think other network subscribers are going to be jealous

@yusufdaud - can you confirm the firmware number on your hero? Thanks

I am having some major issues with this.
I bought a Hero from Amazon last month, not knowing that it would be packaged and released by Three Uk, so essentially I have setup everything : I now have internet etc.
I am a Three user however, so when I called the Customer Support (HA!) line they said I should be able to install the skype client once they release their packaged phone this month.
I was able to install the skype client this morning, which, as it was on my old 3 phone, worked perfectly with using any of my minutes.
The issue I know have is that it does not put the phone back to sleep, even after I removed the installation and power cycled my phone... it is awake 100% of the time even after skype has been removed and my power usage has suffered as a result.
Does anyone have any ideas how to remedy this? I am a complete noob when it comes to this :<

Firmware
Firmware Version - 1.5
Build Number - 2.73.771.62
Software Version - 1.0.0.A6288

Thanks yusufdaud - Seems like 3 UK ship the Hero with the latest version of the firmware

Unlock
Anyone know anyway to unlock 3's Hero? I called Three yesterday night and they told me I couldn't get a code from then until the contract finishes.

yusufdaud:
when some calls you on Skype, does it show the contact who is calling?
i bought my Hero before it was released on 3 and downloaded the official Skype client via Planet 3 but mine always says "Skype Service" instead of the person who is calling. a guy in the Richmond shop told me if i had bought the handset from 3 it would work properly. sounds like nonsense to me.

I have unbranded Hero from yesterday and before that an unlocked orange branded. Both worked very well with Skype on 3. Including caller ID.
Is it related to radio rom? You can update radio easily on rooted one but not sure about "virgin" Hero.

I actually updated the radio before Skype on 3 was released. My radio version is 63.18.55.06FU_6.35.07.08 - I just tried updating it to 63.18.55.06IU_6.35.08.22 and had some interesting results. Now Skype won't work at all - i get a message saying "Skype couldn't connect over your phone connection." (tried uninstalling and re-installing too but that made no difference.)
However, it's the first time i've ever seen all four bars on my signal so that at least is a slight improvement.

Don't know why it wasn't connecting before but it is now. However, it's still not showing the caller.

@Lord Lucan
Can you tell me your Rom and Radio versions please? I tried a 2.73.405.38 rooted ROM (the HTC Generic one) off MoDaCo but still didn't get caller id.
Thanks.

skype on 3 is still in beta testing for HTC hero. both msn live and skype need to be downloaded to the phone from planet 3.

Related

tmobile uk users recommend a rom

I'm pretty confident that I can upgrade my tmobile vario rom following the great instructions provided by forum members! the main question I hqve is do any tmobile uk owners have any recommendations on what rom to upload to? I'm fed up with all the bugs in this handset!
For now I'm using the HTC 1.35.255.2 (AKU2.3) ROM
I tried the HTC 2.05.255.1 (AKU3.3) ROM, but there were a couple of little things that didn't work - Windows Media Player wouldn't stream anything for example.
As a T-Mobile UK user who lives and works in London, it was nice to see the little "U" at the top of the screen turn into a little "H" with the AKU3.3 Rom, but I'm waiting for a final release with the bugs ironed out before I go back to AKU3.3.
I've had some irritating issues with my T-Mobile UK Vario II as well.
After I did a hard-reset and the T-mobile crap installed intself I can't for the life of me get the internet explorer to browse over Wi-Fi (even though I can connect to the router just fine).
What is the latest (or best) official t-mobile rom and where do I get it? (the wiki directs me to a blackberry download page).
there is no t-mobile uk rom at present, i am waiting for one myself, after already sending my device back once and getting a replacement as kept dropping calls, and bluetooth is utter rubbish on this device at present. Major problems with bluetooth car kit and this device.people not hearing me speak or in spits and spurts.
I am currently runnning the test aku 3.3 2.05 rom, which is far better than any of the others that i have tried. the 1.35 is also a lot better than the standard t-mobile rom.
my advice is either go for the 1.35 or the test 2.05 rom. you will notice the differnce immediately over the normal rom.
Hopefully it wont be long now before an official rom gets released by T-Mobile. They are seriously dragging there heals on this.
T-Mobile_UK_Vario_2_ExtROM_WWE.zip
I uploaded this on to to my unlocked HTC TyTN (AKU 2.3), as I'm a T-Mobile USA subscriber & miss two of the MDA (wizard) ExtRom apps -
a. the sign in for TMobile (accesses the secure tmobile1x with a protcol that is not in 2.3 (AKU 2.3), and
b. a TMobile push for pop3 email on their My T-mobile service.
I also cannot send or receive MMS and hoped it might help with that.
It did not add either tool, nor make MMS worked and it stopped the Exchange 2003 push working. It really only adds meta icons for tools already present and a camera patch (not sure if needed).
The other Wizard apps - Instant Messaging and t-zones are available elsewhere.
I flashed it back to the HTC ExtROM & my MS Exchange push works again.
Thanks to the excellent help on this site that I could do this and go back.
Main reason for the post tho is to explain the content & post a warning about the Exchange push.
Do you guys using the original rom also have networking troubles with msn messenger?
Just sits there attempting to sign in?
I also had this on my mda pro and wondered if it was a rom problem or a t mobile specific thing
i think messenger is just slow not sure if the latest version messenger live rectifies these problems! does rom 2.5 rectify the tmobile 3g issue?
T-mobile Rom
Hi
I too am having issues with the t-mobile rom. Historically, T-mobile are always amoung the last to fix their bugs. They were very very slow on the universal.
I also really do wonder why operators see fit to include loads of operator branded [email protected] that no one wants!
I have unlocked my device using Pof's unlocker and installed radio 1.27. I mainly use my device on the train with a laptop via bluetooth. Thus far, I am finding that the 1.27 rom is worse than the 1.06 rom. Data does not keep moving as well as before, and I have more black spots on my commute.
I dont have the time, patience or nerve to chop and change roms too often, so I will wait for a AKU3.3 english official rom that has streaming etc working correctly before I upgrade.
I'd love for t-mobile to release on officially, but I doubt this will happen any time soon.
My main issues are with bluetooth and MMS. Bluetooth disconnects and disables itsself randomly (bloody anoying!). MMS does not appear to work unless you install all the t-mobile crap. I tried to install it by cherry picking from the cabs, but unless I install them all then the MMS folders in outlook dissapear on a soft reset.
The device also has a habit of deleting the t-mobile internet settings for the hell of it.
My universal was like this at first, until I shoved a Qtek rom on it instead.
Nigel

X01ht Chef Needed Ingredients Provided

I am stuck here in Japan and I have a softbank X01ht and I have upgraded it to the DYMOND 3.5 and now I can not get my mms nor my internet to work rigth and yes I have used the settings off of this site but they really do not work well .I also have my wife's x01ht (white one ) which I used that phone image cloning program to copy everything off of it as well as I have copied all of the registry files the hidden files ...basically all of the phone info but I do not know how to crack modify or recreate anything that would help we folks stuck over here in Japan serving our country really be able to use our phone and get help once we have upgraded to ENGLISH and MOBILE 6.We have taken our phones back into softbank but since we can not get past the huge language barrier we are stuck and the tech side of softbank only offers a hard reset as the answer to everything which does not fix anything for us.Hopefully someone can help us (over 30 active duty folks with the same phone and issues)
I sense a business opportunity here... Too bad I am outside of Japan until July 12. Can you wait that long?
If you crated up all 30 phones and shipped them over, I could put together an Englishized version that still supports Softbank data connection and Softbank MMS - on all 30 phones.
I do not think that any if not all of the folks would want to turn over their phones since these are our life lines to the states because we get free wifi on base so we all use skype in so that our family in nthe states can call us and because we do not have to fight for a computer somewhere so that we can email family back home I was just looking for someone who could take all of the info that I copied and make a workable cab file rom or whatever that is for softbank with the right settings because everything that I have compared to from this site and the extended rom on the x01ht are very different and you are missing a few but since I do not know how to do it I am asking for help with it.
Are you gus in the yokosuka area?
Or on Okinawa.
Are you wanting Dymond or Another ROM running? I have used prety much all the different ROM available here with the Softbank settings working on every one. I did get mine about 1 week after release here from Softbank though. Are the phones already sim unlocked? I havent tried MMS in a while but I can try later today to get it to work.
jokinawa
We use dymond and Black 3.0 MMS works but the internet just does not and I just see different cab files when I open up the phone there is one file that is 1.33mb called update_h182 actually its an application but it puts the password settings on the phone I believe because on the nonupdated phone there is something called PP_Generic_Conn_Settings.xml, (yen sign)Windows (yen sign) PP_Generic_UI,Windows_other_conn_settings.xml, andPP_otheruxc. Pre auto run also
docsmitty112 said:
there is one file that is 1.33mb called update_h182 actually its an application but it puts the password settings on the phone I believe because on the nonupdated phone there is
Click to expand...
Click to collapse
This is what makes your x01ht unable to sim-unlock, updates the radio bootloader from 0107 to 0182.

[Q] My HD2 Unlocked phone is locked to HG3

Hello
Although a noob I have been reading posts for 2 months and cannot find anything similar.
The problem is that my phone only works fully on HG3 ( UK ). I have tried all other major networks in the uk with the following results :-
Vodaphone/O2 No signal - nothing works
Orange / Virgin - detects signal but will not call out ( sounds like dub,dub,dub then cuts off ).
T-mobile Detects signal, won't call out - but will browse the internet.
I have got an unlock code but the phone doesn't ask for one. I have contacted HG3 and HTC who tell my my phone is not locked. I have the stock original rom - 1.48.402 after upgrading to 3.14.402, doing a task 29 and reverting via 3.03 HSPL.
I have tried downloading roms for Orange,O2,Vodaphone and T-Mobile after resetting to 2.08 SPL but these do not take ( they won't start via USB ) the phone just restarts.
Other info - at one point I had 576mg RAM ( not sure when as I didn't realise it may be important at the time ).
When I first tried to update the rom from HTC I got an error message ( something like "Not compatable with carrier" but not sure exactly as again I didn't realise it might be important.
)
I have tried the Winmo/File explorer/simlock - but nothing happens.
I bought the phone 2nd hand off e-bay - the IMEI number on the box matches the phone.
If anyone has any idea of anything else I could try to unlock the phone I would be most grateful
Sounds like maybe an IMEI blocked phone as your showing signal & call "dub dub dub" cut off is a classic symptom of that.
Due to coming from eBay any option is likely as if you have a bad device eBay is the best way to sell them at good price.
Really do need trying to complete a rom flash, Do you have drivers installed on PC ? if unsure install WMDC or activesync if on XP.
I would put 2.08Hspl on it & try flashing energy custom rom for testing purpose along with a good radio such as one in my sig below.
image of your bootloader may be useful too.
Good luck !
Many thanks Mister B
I don't actually know how to post an image of my bootloader on here but it says the following :-
PB81100 HX-BC
SPL-3.03.HSPL XE
0X 05
CotullaHSPL 0X 30
Perhaps I should point out that it had the original SPL 1.42 on when I got it. I loaded HSPL4 as a precaution before I flashed any ROMs ( only HTC stock ROMs )
Your suggestion that it has an IMEI lock makes a lot of sense ( even though I'm not sure what that is! ) and as you are the first person to suggest that it does gives me smething else to try. I shall be packing in the morning for a few days away - but I will certainly try your suggested ROM & Radio when I return.
I am running windows XP with Activesync 4.5 on my PC which has given no problems so far.
Seabirdflavour said:
Many thanks Mister B
I don't actually know how to post an image of my bootloader on here but it says the following :-
PB81100 HX-BC
SPL-3.03.HSPL XE
0X 05
CotullaHSPL 0X 30
Perhaps I should point out that it had the original SPL 1.42 on when I got it. I loaded HSPL4 as a precaution before I flashed any ROMs ( only HTC stock ROMs )
Your suggestion that it has an IMEI lock makes a lot of sense ( even though I'm not sure what that is! ) and as you are the first person to suggest that it does gives me smething else to try. I shall be packing in the morning for a few days away - but I will certainly try your suggested ROM & Radio when I return.
I am running windows XP with Activesync 4.5 on my PC which has given no problems so far.
Click to expand...
Click to collapse
I have tried to load the custom ROM suggested but the site asked for a credit card number - I'm too cautious for that! I have, however, tried loading the Vodaphone Rom - still no signal - and the Orange ROM with the suggested Radio. I got a good signal but it still won't call out. I'll leave the Radio on for a while to see how it goes. Unfortunately I can't get a signal on HG3 at the moment ( which is the main reason I'd like to unlock the phone ) so I can't make sure it still works on HG3.
I doubt flashing any custom ROM's will work anyway - I've done a task 29 on more than one occasion which would surely clear any ROMlock.
I am beginning to think it's impossible to cure this so if either you or anyone else has any ideas I would be glad to hear them.
3 possibilities:
Hardware issue
ROM issue (flash HSPL 2.08 & energy ROM)
*scroll down page & use slow download option, no details/CC are needed*
IMEI is black listed (contact your network & ask)
task 29 would have no role in removing ROM lock (CID)
CID is bypassed if using a HSPL
If this handset has been purchased used online & been like this when you got it I would be inclined to check IMEI blacklisting first, stolen handsets & handsets with account credit issues get blacklisted & then scum sell them online.
symptoms of showing signal but dialing dead or short tones & dead are classic signs ...
Mister B said:
3 possibilities:
Hardware issue
ROM issue (flash HSPL 2.08 & energy ROM)
*scroll down page & use slow download option, no details/CC are needed*
IMEI is black listed (contact your network & ask)
task 29 would have no role in removing ROM lock (CID)
CID is bypassed if using a HSPL
If this handset has been purchased used online & been like this when you got it I would be inclined to check IMEI blacklisting first, stolen handsets & handsets with account credit issues get blacklisted & then scum sell them online.
symptoms of showing signal but dialing dead or short tones & dead are classic signs ...
Click to expand...
Click to collapse
Thanks again Mister B. I have now loaded the Energy ROM and Radio suggested. I am most impressed by the ROM - I think I'll keep it on the phone but it hasn't made any difference as far as the original problem is concerned - 3 still works but no other sim will call out. I notice I now have 576mg RAM ( which is one of the things I wanted to try in case the previous owner accidently locked the phone with a bad flash ). That would suggest it is not a ROM issue and as I got the box ( with matching IMEI number ) and all accessories with the phone ( which was in virtually mint condition ) I think I can rule out stolen. As it works fine on the 3 network and neither 3 or HTC have it blacklisted I think I can rule that out too. That only leaves a hardware issue but even that doesn't make sense as I believe 3 use the T-Mobile/Orange band ( previously GSM 1800 ) rather than the Vodaphone/O2 band ( previously 900 ). I partly understand why I can't get a signal on Vodaphone/O2 - but I don't understand why I can't call out on Orange/T-Mobile when I get a good signal.
Any other suggestions would be most welcome as I'm beginning to believe that even the dark one himself could not solve this one!
I would check all phone band settings & try a few different options such as change to 2G only & band selection on auto ect.
Handset does not need to be stolen, bad bill payment can get handsets blocked from networks.
Symptoms & your comments on 3 dub dub dubs & cut off is a classic sign of it.
What branded network is this one & was it unlocked when purchased .
first thing I would do is call T-Mobile & see what they got to say about web browsing working but no call & get confirmation IMEI not blocked.
Could be unlocking did not go correctly & has left phone in this state.
Perhaps an attempt at full unlock of sim/cid/security-lock by cable & software could resolve it !
Mister B said:
I would check all phone band settings & try a few different options such as change to 2G only & band selection on auto ect.
Handset does not need to be stolen, bad bill payment can get handsets blocked from networks.
Symptoms & your comments on 3 dub dub dubs & cut off is a classic sign of it.
What branded network is this one & was it unlocked when purchased .
first thing I would do is call T-Mobile & see what they got to say about web browsing working but no call & get confirmation IMEI not blocked.
Could be unlocking did not go correctly & has left phone in this state.
Perhaps an attempt at full unlock of sim/cid/security-lock by cable & software could resolve it !
Click to expand...
Click to collapse
I have checked the IMEI online - it has not been reported lost or stolen and has not been blocked.
The phone is unbranded and was unlocked when HTC made/sold it originally ( verified by HTC ) but has only worked on 3 since I bought it in April this year.
I have done the suggested tests with the following results :-
GSM - Does not work at all on Vodaphone or O2 that use frequency 900
Picks up a signal on both Orange and T-mobile and both allow internet usage. Orange and T-mobile use the same network here in England -frequency 1800.
3 does not work on GSM.
WCDMA - Only 3 will pick up a signal - although my Orange and T-mobile sims are 3g enabled they do not pick up any signal on 3g.
Please note - all sims work perfectly well on my old HTC touch cruise.
It would be interesting to try the cable & software total unlock - how would I go about that ?
Odd one indeed & as an unlocked HTC handset to start with even more odd.
Only 2 problems I have seen with same symptoms was a sim locked handset unlocked then only worked on one network & even original network & sim would not work & a blocked IMEI.
Checking online is not reliable verification for IMEI & it would be good idea contact T-Mobile & Orange & see what light they can throw on it.
Can you send or receive sms on t-mo or orange ! can you get account details via short code*# numbers ?
You could also try looking into sim card slot contacts, maybe they not contacting correctly on all sims as contact faces differ slightly & a pin is off alignment or not pressing firmly against sim. Could try bit of tape on back of sim & adjusting sim position a little just to tick it off the check list !
Out of ideas after that, as originally unlocked handset can't see software unlocking going to be of benefit ....
Mister B said:
Odd one indeed & as an unlocked HTC handset to start with even more odd.
Only 2 problems I have seen with same symptoms was a sim locked handset unlocked then only worked on one network & even original network & sim would not work & a blocked IMEI.
Checking online is not reliable verification for IMEI & it would be good idea contact T-Mobile & Orange & see what light they can throw on it.
Can you send or receive sms on t-mo or orange ! can you get account details via short code*# numbers ?
You could also try looking into sim card slot contacts, maybe they not contacting correctly on all sims as contact faces differ slightly & a pin is off alignment or not pressing firmly against sim. Could try bit of tape on back of sim & adjusting sim position a little just to tick it off the check list !
Out of ideas after that, as originally unlocked handset can't see software unlocking going to be of benefit ....
Click to expand...
Click to collapse
The T-Mobile guy was fascinated, while the girl ifrom Orange was totally bemused! The SMS/ short code numbers don't work at all. The SIM holder is so tight it has been difficult to test - but no luck so far. I would be interested to know what happened with the unlock then locked phone you mention as I think this is probably the same problem - accidently locking the phone to the SIM in use. Was this ever resolved?
The handset I referred to ended up scrapped for parts, it was originally lock to to orange & was unlocked via paid software unlock from developer on xda.
Once unlocked used with O2 network but when wanted to use another sim had no luck getting it registered, even original Orange sim would not work.
Has been known for unlock to cause issue as process rewrites a memory block & it can go wrong but is very very rare.
Your symptoms are slightly different.
Really sounds like network authorization with device has an issue, really needs a tech from a network to review any issues they might see from there end.
Only time I have personally seen same as yours is with blocked IMEI & an incident I had with a Touch Pro which was my device accidentally being blocked due to my network making a blunder & took many calls as call staff generally know less than a clued up user & finally a personal trip to there head office & a network tech to review stystem data there end to resolve.
Your device was factory unlock to start with ?
UK model ! you tried getting generic ROM from HTC website ? (look at wiki)
Has it ever work on another network since you owned it ?
Has it been opened ? (void sticker on screw not present or other signs)
I would try get it flash with HTC generic ROM or get HSPL 2.08 on it & install an NRG WM6.5.3 ROM & radio 2.15.50.14 or 2.12.50.02_2 & see how it goes !

ATT Nokia Black Update in the wild.

I was promoted and installed the Black update on my ATT 920 which was flashed to a Rogers ROM then back to the ATT DEV ROM. Not sure if its available for the normal ATT 920 Black via OTA yet or not but seems to be listed on the download too for both product codes in NCS if anyone's up for manually flashing it.
All in all, not to bad for ATT this round, only a week or two behind everyone else as apposed to the 3-4 months last time.
View attachment 2552053
Thank u guys...
I will try to update my existing European(French) ROM by OTA or by NSU..
And guys if any of you get the latest Lumia Black ROM(Indian Version) download link for offline flashing, then please let me know.
It fixed my wireless charging issues and added custom notifications for SMS and email. So far it's all good for me.
The only real app update I got was to the Preview for Developers app as well as Skype. The first not really doing anything yet, but looks like its in preparation for the next release. haven't really tested Skype yet. Though I did have a bunch of updates when I initially loaded the Preview for Developer app and updated to GDR3.
Still having some minor issues with controlling the volume on what appears to be single channel audio podcast. But nothing a reboot doesn't fix.
To delete.
Anyone able to flash the official AT&T Black update OVER the Amber Dev ROM? Tried but getting the FFU error.
lilmagnus said:
Anyone able to flash the official AT&T Black update OVER the Amber Dev ROM? Tried but getting the FFU error.
Click to expand...
Click to collapse
If your Hardware Product Code is that AT&T, so then try to update the Product Code with NSU, for example.
Not a Lumia 920 owner, but have the Lumia 928 and it too got the update.
I just love how sexy this phone is. Sadly because its a Verizon exclusive (Unlocked) it isn't perfect on MVNO. Works great on T-mobile except that to send messages you have to set it to EDGE.
Works perfect on Net10, internet, SMS, MMS
Almost perfect on H2O, internet, SMS, (can't receive mms)
So I have it as my spare/secondary device. Can't wait to see how it WP8.1 comes out. My main device is Nexus 5, but just love how cool and minimalist the Lumia is.

Data Connection Partially Lost on Unlocked Sprint M9 after Official Nougat Update

Hi all, sim unlocked s-off sprint m9 used to work well on android 6 with official rom. But until the phone was upgraded to Android 7. Data connection stopped working for one operator (NOS in Portugal). However Vodafone works well.
Tried different roms and apn settings, same at all. Data connection does not work on NOS operator.
Does anyone have similar issue and of course any advices?
Thank you all.
redoano said:
Hi all, sim unlocked s-off sprint m9 used to work well on android 6 with official rom. But until the phone was upgraded to Android 7. Data connection stopped working for one operator (NOS in Portugal). However Vodafone works well.
Tried different roms and apn settings, same at all. Data connection does not work on NOS operator.
Does anyone have similar issue and of course any advices?
Thank you all.
Click to expand...
Click to collapse
Why sim unlock a Sprint variant and not an AT&T or T-Mobile which already support GSM?
did you find a solution?
i have exact same issue.
bought one m9 from ebay with sprint (651) firmware on.
lte was working fine in israel (1800 2100).
after nougat im only getting 3g.
it makes sense that i cant use those bands (1 and 3 i think) on a sprint device.. but it did work with marshmallow
Same problem in the USA
I have (nearly) the same problem in the United States with a Sprint CDMA version of the One M9. The main difference is that my data speed is even worse than 3G, around 10-20 Kbps. Occasionally, I get faster speeds, but I haven't been able to figure out if it is location-specific (but always away from home and work) or due to some other characteristic.
The phone came brand new in a retail box from an eBay seller. It worked as expected for 1.7 years. The OTA update which installed Android 7 (aka Nougat) in early 2017 resulted in the very slow data speeds. WiFi is unaffected, but data is so slow that I cannot reliably send or receive MMS; Google Maps says that I do not even have a data connection for traffic info.
EcoMobile (my MVNO provider; I still have a sprint email address, so I know who is actually providing service) could only suggest resetting my phone; did this twice with no change in operation (but several of the programs which automatically re-installed themselves operated differently, including GMail no longer providing auto-complete for addresses).
After literally 2 hours in chat with htc, they told me that my MEID indicates my phone was "made in Taiwan". I took this to mean that: 1) the person I was chatting with had poor English skills (because aren't they all made in Taiwan?), and 2) my phone is gray market (meaning it was not imported into the country via official channels, even though the manual was in the American version of English).
I came to XDA looking for an answer, too. I was mildly surprised to see that this topic was at the top of the list for the One M9.
The best solution for my situation would be the proper ROM for my phone, but I don't know how to figure that out from the MEID. htc USA says they cannot help me with this.
I could even go back to Android 6, but I do rather like the new features in Nougat.
Alternatively, I could root the phone and install a 3rd party ROM, but I still need to know how to choose the proper one for my phone.
I hope this info finds its way to a helpful expert.
Regards,
Jeff

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