Unable to root Tmobile G2. - Hero, G2 Touch Q&A, Help & Troubleshooting

Hi guys, I've had a fair read through the forum already but can't find a solution to my problem.
I have a HTC Magic which I have rooted and am running cyanogen 6.0 RC.
My problem is with my girlfriend's Tmobile HTC G2 (Hero).
I initially tried running the 2 part update from Tmobile but receive the yellow triangle error so am told to downgrade my rom from the HTC site.
I cannot for the life of me get this to work, HTC sync works fine. I run the uud.exe file update and the phone boots to UUD usb mode,xp informs me of "android 1.0" being connected and the installer gives me error [171] USB connection error.
The program then terminates, the same thing happens following the guide: http :// forum .xda-developers. com/showthread.php?t=645253&page=3 (cant add the link)
I'm stuck for ideas. Booting into hboot (power on and vol down) gives me my spl:1.76.007 which know for the magic was the perfect spl. The radio is 6.35.07.08.
Any help would be appreciated, all I want is this retched device to be upgraded from android 1.5!!!
Thanks in advance.
Nath

As noted in my FaQ please follow my guide on Correct drivers and check the bootloader drivers section. This should fix your issue.
Not development related, reported to be moved to Q&A.

buddn, I have the same phone all stats identical and got the same error too. It locked up the phone on the skate-boarding android screen and let a nervous half-hour of searching before pulling the battery and it restarted fine.
If you solve this please post back what I/we are doing wrong.
btdag, can you be any more specific? Do I have to use your drivers? I have used ones from the latest HTC Sync and the latest Android-SDK, I'm running Windows 7.
Currently setting up the XP mode in Win7 as plenty of people seem to recommend flashing from XP instead. But progress is slow as the hours I have to play are limited!
Thanks both,
Craig

What ROM version are you running currently and what are you trying to downgrade to?
I had SPL 1.76.0007 originally, I ended up using the engineering SPL (2007) but that was for other reasons.
But btdag's guides are really well laid out, sometimes you do have to uninstall all your drivers and just follow his steps, I know I have in the past and that normally solves everything! He provides links to ADB and HTC Sync drivers, but personally I use the ones from the ADK and the latest HTC Sync I could find... but then I'm a bleeding edge kind of guy

Can you both try the "GoldCard" Test Procedure for me in my guide here
This has been done today and there may be some edits necessary to get it completely working, it's also designed for Windows 7 rather than XP or Vista and should work on both x86 (32-bit) and x64 (64-bit) systems. Having said that it should also work on XP and Vista in a similar way.
dancollins said:
But btdag's guides are really well laid out, sometimes you do have to uninstall all your drivers and just follow his steps, I know I have in the past and that normally solves everything! He provides links to ADB and HTC Sync drivers, but personally I use the ones from the ADK and the latest HTC Sync I could find... but then I'm a bleeding edge kind of guy
Click to expand...
Click to collapse
I have updated my guide to use the latest HTC Sync drivers as they appear to support adb correctly. I'll be editing my driver guide soon and possibly removing it altogether. I'm also a bleeding edge kind of guy but i've only recently found the latest version of the drivers to work. I had no idea about the implications, until now.

hey.
i have a tmobile g2 and i used btdag's guide for rooting it. seeing i tried to simple procedure and failed, i resorted to the goldcard method. it took me only 3 hours xD.
the reason it took me so long was the wrong drivers. when i reviewed the guide i tried the drivers mentioned there and it work. oddly enough, stock drivers that came with the g2 were said to be for g1 magic. the gold card method works flawlessly and now i have a rooted hero with amon_ra's recovery and custom rom.
btdag, mate, thanks for the guide. helped a lot.
oh and yeah...the "downgrade" was actually an upgrade seeing i had an even older rom on my hero (bought 6 weeks ago). stock rom was android 1.5 (ancient )

Thanks btdag, that revised goldcard tutorial worked a treat! I now have 2.73.4705.5 installed and can play properly!
The problem I had was the fastboot driver not being installed hence not connecting to the exe file upon the reboot. After installing the correct driver for that the process worked a treat.
As a side note, I couldn't connect to htc sync after changing the driver but it wasn't needed.
Thanks for all your help. Got a "buy me a beer" link?
Nath

Glad to have two positive responses to the revised guide.
@buddin - i also can't connect to htc sync at the moment, i'm wondering whether its because of my rom but maybe it is the software/driver, i'll look into it further.
I don't have a "buy me a beer" link cause I have only re-written other peoples work. Thanks for the praise though

i had the same problem about the htc syncr for weeks, it doesn't syncronise , i found that if uncheck USB debugging, and pull down the notification bar check the syncro and then open HTC syncro then it syncronises.
i think it something to do with, when ADB is setup and working somehow it cancels the HTC syncro, but who needs HTC syncro when you got ADB
i find HTC syncro useless comparing it to ADB. except from sync contacts and calendar ,that about it, nothing more. thanks to Btdag with his so made easy to follow guides and the all the devs for doing what HTC could not do.
try it guys, i may be wrong !!.
cheers

Related

i think i broke my prophet

i tried updating the rom, which i have done a few times before, but this time i tried to update it in windows 7, i did not secceed and eventually i got the tree color screen, then i moved to my xp machine and i tried upgrading there, everything was going fine, and just when i the upgrade process was about to finish i got the tree color screen again. i read the vista rome upgrade tutorial and my win7 had the proper vista drivers installed. could i consider my device bricked????
dddnnnggg said:
i tried updating the rom, which i have done a few times before, but this time i tried to update it in windows 7, i did not secceed and eventually i got the tree color screen, then i moved to my xp machine and i tried upgrading there, everything was going fine, and just when i the upgrade process was about to finish i got the tree color screen again. i read the vista rome upgrade tutorial and my win7 had the proper vista drivers installed. could i consider my device bricked????
Click to expand...
Click to collapse
I don't think your device is bricked you need to install those vista drivers properly a Flash failing at 90 - 95% is common if those drivers have not installed correctly
Follow this guide here it has pictures and works for most users (you need to connect to USB in bootloader to install the drivers on win 7)
http://forum.xda-developers.com/showthread.php?t=485293
When you have done that try to flash the nvid recovery ROM to restore your prophet to factory win5 (Then you will need to Unlock and hardspl again if you want to upgrade)
I can not enter bootloader, and i can not establish connection with the pc. I installed the drivers, no change, my screen still stays with the tree colors, i still can not manage to get any of the RUUs wirking.
dddnnnggg said:
I can not enter bootloader, and i can not establish connection with the pc. I installed the drivers, no change, my screen still stays with the tree colors, i still can not manage to get any of the RUUs wirking.
Click to expand...
Click to collapse
The three colour screen is bootloader
The problem is loading the drivers in vista i have found a different tutorial try this one
Please note that you are the only person having trouble flashing on win 7 follow the tutorials or we will get bored with your post
Only follow this thread for driver install the rest is not for your device
http://forum.xda-developers.com/showpost.php?p=4194862&postcount=2
When the drivers are installed correctly follow my recovery post above
Thanks for the support, i followed the abovegiven instructions (http://forum.xda-developers.com/showpost.php?p=4194862&postcount=2). 10a did not appear and the date in 12 was 2004 not 2003. Strange new thing happened, the phone restarts itself automatically, so i removed the battery now.
Anyways, i belive that it was time for my prophet to retire. Thank you all for all of the support and all different roms, great job, great community, the greatest of ots kind. Unfortunately i will not be able to participate here with my new phone, i got Sony Ericsson Satio.
Wishing the best of luck for all the forum members,
With kind regards,
dddnnnggg
P.S. Please inform me if you create a Symbian subforum Thanks once again

Rooting 170 USB Error...

Hi Guys
I'm having a nightmare attempting to root my friends Hero. I've rooted several before with no issue, both generic models and network branded models, made goldcards and never had problems. This time though...completely stuck.
I've tried this on two different PCs (Windows 7 and Vista) and each time when I go to run the RUU (tried generic and the Orange UK version) and each time I'm getting the 170 USB error.
I've Googled for a solution and each time the solution is to get the newest version of HTC Sync but I definitely have that installed.The Android SDK is there, I've had USb debugging off and on and each time it's the same thing. I've been in every USB port on both PCs with no luck.
Has anyone got any ideas? Or is there a way to do the process on Linux?
Bump?
Any ideas guys, tried again yesterday and still nowhere.
Have a look at BTDAGs guide linked in my signature, read the FAQ at the bottom of the first post,...
There might be a solution to the error msg your getting.
...if not, I'd uninstall all drivers and any HTC stuff, reboot, then start again.
Sent from my HTC Hero using XDA App
I think there is something called OPENRUU in the development section which let's you use the HTC ruu's on a Linux machine...
Sent from my HTC Hero using XDA App
That's great, thanks very much. Completely stumped with this!
munkimatt said:
That's great, thanks very much. Completely stumped with this!
Click to expand...
Click to collapse
Did you try to follow my guide? I have re-written it so that this doesn't happen any more (hopefully).

[Q] HTC Hero: Unable to root. adb says "error: device not found"

Hey, I've tried various methods of rooting my GSM Hero, and eventually found the method on this site entitled "VillainROM Roots 2.1 RUU for GSM Hero (Confirmed)". I got as far as trying to run runindos.bat, and this just returns the error as explained. If I run "adb devices" I get "List of devices attatched" and then just nothing after it. Strange.
Does it have anything to do with the fact that HTC Sync never picks up my phone?
Windows 7 64-bit
HTC GSM Hero
3 UK
Android 2.1
adb, drivers or usb debugging, check it
Sent from my HTC Hero using Tapatalk
USB Debugging is enabled, not sure how to check adb but what's the correct way to install the drivers? Is it by running the "SDK Manager" program in my SDK folder?
Moved to Q&A as not development.
Get the drivers via the sdk manager, and manually install them via device manager for the device.
Ahh, sorry about the wrong section. I assumed that Development would be things concerning roots.
SDK Manager only seems to let me install "SDK Platform Android X.X", I don't see any driver installations. Also, I'm not sure where it installs these to.
Edit:
Okay I tried to install "USB Driver" but Windows said that it was already up to date. Still not appearing in adb :/.
Hmmm. Search for drivers in dev forum, as I think I posted mine (or instructions to hack them) on one of the Froyd villain threads somewhere.
Also, I presume you have rebooted and tried adb right after reboot
Drivers for you
Thanks to you both, I'll try those later on today.
I'd rebooted both the PC and the phone and tried it. Nothing unfortunately. It just seems to be a big Windows 7 problem.
I use Win 7 without any problems.
Check out this epic guide by BTDAG,...
http://forum.xda-developers.com/showthread.php?t=776056
Good news and bad news. The drivers are now working, adb is working and runindos.bat is doing it's thing. Unfortunately, when it reboots the second time for recovery, there's just a red triangle with an exclamation mark in it.
I rebooted and got back to where I was, but how do I get the "Care Bear" boot screen? Am I supposed to have moved RA-Hero to my phone first or do I not need anything?
Thanks.
Hi Craig. I had to repeat process 4-5 times before it worked so make sure you have your new rom on SD for when it works. I had all same probs but it will get there. As pulser said on villain try changing directory to avoid echo. It seems to load a little more each time.
Sent from my living room.
Hmm, if the recovery thing with the phone in the background comes up, and has "apply:update.zip" as a selection, should I try that? I've tried a few times and that's usually what comes up, along with reboot phone and another couple of selections.
I've got it! Thanks very much for everything. I just kept doing it and it's working now. I got FroydVillain and I'm loving it! I never realized the Hero could be so smooth.
Also sorry for the double post, I'm used to auto-merging on formus.

revolutionary method stuck at 'zerging root'

i wanna get s-off and root on my wife's phone using the revolutionary method so she doesn't lose any data, problem is that I can't get the HTCDriver3.0.0.007 on my windows 7 machine to open up, i get a windows popup that asks is it ok to run this file, i hit 'ok', then that's it, setup never starts. so when i try to run revolutionary, i get stuck at the 'zerging root' step. apparently it won't get past that step until after i get that htcdriver to install.
i've made sure the phone was in usb debugging, updated windows, tried to download that same exe from other sites, and still nothin.
anybody have an idea of what to do
There's no point bothering to run Revolutionary until you get the driver installed....
Are you logged in with admin privileges on Windows ? Is a User Access Control window popping up that you don't see and aren't responding to ?
You could use HTC sync to get the drivers that's what u did...
My name is Revos I'm a recovering flashaholic running Liquid Gingerbread 3.0
the only window i get is the one asking if i'm sure i wanna run the file, i hit yes and nothin else happens. i'm the admin, i even ran hit 'run as admin' and it still nothing happened. i've tried other exe files that i have on my computer to see if they would run and they ran. it's just this one
i thought htc sync had to be disabled in order to use revo though
Sync does have to be disabled, but I think what Revos means is install the sync and connect your phone. It should at that point automatically install the htc driver for your specific device. Then remove the HTC Sync and leave the driver.
Stratejaket said:
...but I think what Revos means is install the sync and connect your phone. It should at that point automatically install the htc driver for your specific device. Then remove the HTC Sync and leave the driver.
Click to expand...
Click to collapse
Don't the instructions at revolutionary.io say exactly that ?
how could i uninstall sync and not uninstall the driver with it
The installer from HTC includes multiple pieces that show up individually in Add/Remove Programs. Easiest thing is to try it...
Sent from my ADR6400L using XDA App
i FINALLY got it! i reinstalled htc sync, it was over 100 mb. then deleted it. after that, i plugged the phone in and mounted it as a disk drive, so it installed whatever drivers it needed. then mounted it as htc sync; windows installed more drivers. then i set it to charge only, enabled usb debugging and ran revolution again, and it finally worked. she's rooted!! thanks!!!
Same thing was happening to me when I was tryin to root my mom's Thunderbolt. Couldn't get past the "Zerging Root..."
So contrary to what all the guides say, I installed HTC Sync, it installed all it's pre-requisites during the install, UPDATED HTC Sync to latest version, it updated all the pre-reqs again, mounted phone to computer as a disk drive, waited for drivers to install, mounted phone to HTC Sync, waited for all drivers to install, confirmed that HTC Sync was communicating the phone, set phone as Charge Only, waited for drivers to install, unistalled HTC Sync, ran Revolutionary, waited a minute, it FINALLY got past Zerging Root!
Hope this helps anyone else who has been tearing their hair out over this issue...
Alternate solution for rooting with latest ota...if you have locked bootloader
For those of you that have endured the frustration of updating to the latest software version (2.11.605.9) There is hope! Apparently with this software version, the bootloader is locked. And for some reason this version would not allow the "Revolutionary" rooting method to work. (I would imagine everyone with this problem had issues with not being able to get past Zerg Root. At least that was the problem I had)
Anyways, I got my phone rooted....heres how.
Per the instructions for using Revolutionary, install the driver as stated on their website. (Make sure HTC Sync is not installed on your computer)
Download Mecha_2.11.605.3.zip (I'm a newbie here so I cant post links, but I found it through Android Police but if u google it its easy to find, its hosted on multi upload) rename the zip file as PG05IMG and put on the root of your SD card (as you would in other rooting methods) and run the bootloader.
Once its booted and all that fun waiting is over and your TB powers back up, make sure to turn off all wireless connections to make sure OTA doesnt try to upgrade you. (I turned on airplane mode as soon as I could)
From there run Revolutionary as instructed from their website. Worked like a charm for me, and hope it does for all of you with this same problem.
I TAKE ABSOLUTELY NO CREDIT FOR THIS SOLUTION. Thank you for all you developers out there that make our phones able to be so much cooler and more enjoyable. I'm just glad I could help in this marginal way, and hope that someone will find it usefull. SPREAD THE WORD IF YOU KNOW OF ANYONE HAVING THIS PROBLEM
Thunderbolt Tool
I was able to S-OFF and ROOT my Thunderbolt by using the Thunderbolt Tool located at this link... rootzwiki.com/topic/27310-all-in-one-the-htc-thunderbolt-tool
This app does it all for you, just follow the instructions.

Help unlocking and rooting.

Hi, long story short... i'm having some funky troubles unlocking my 2 days old Incredible 4g LTE.
Tried using this automatic script but it isn't working, attached below are some screens from my phone, and also one from the script, which gives me an error about "more than one device" connected.
I'm on Win 7 64 bits, latest HTC drivers (only drivers, no other htc software installed) tried on all 8 US ports my computer has, when i connect the phone it gets recognized perfectly so drivers are properly installed, i choose "charge only" mode and run the script but no luck.
Any ideas of what i could be doing wrong?
I'm not a complete noob in regards to rooting and flashing, on my previous Droid 2 Global i installed custom Roms. any help appreciated
EDIT: Forgot to mention that when i try to get the unlock code from HTCDev, it gives me this error: "MID not allowed"
sidgallup said:
Hi, long story short... i'm having some funky troubles unlocking my 2 days old Incredible 4g LTE.
Tried using this automatic script but it isn't working, attached below are some screens from my phone, and also one from the script, which gives me an error about "more than one device" connected.
I'm on Win 7 64 bits, latest HTC drivers (only drivers, no other htc software installed) tried on all 8 US ports my computer has, when i connect the phone it gets recognized perfectly so drivers are properly installed, i choose "charge only" mode and run the script but no luck.
Any ideas of what i could be doing wrong?
I'm not a complete noob in regards to rooting and flashing, on my previous Droid 2 Global i installed custom Roms. any help appreciated
EDIT: Forgot to mention that when i try to get the unlock code from HTCDev, it gives me this error: "MID not allowed"
Click to expand...
Click to collapse
If you google, a bunch of people have had the problem with this emulator device showing up. This guy seems to have solved it:
http://0bar.nl/en/tech/adb-device-emulator-5554-offline
I'm assuming the script would run fine once you removed the emulator device. Hopefully that guys explanation removes it for you. If not, google is your friend
Yep, that helped... that ghost device was Blue Stacks App Player, after i uninstalled it the script worked perfectly and now i'm finally unlocked, just flashed recovery and now i'm deciding which ROM to flash... thanks a lot
sidgallup said:
Yep, that helped... that ghost device was Blue Stacks App Player, after i uninstalled it the script worked perfectly and now i'm finally unlocked, just flashed recovery and now i'm deciding which ROM to flash... thanks a lot
Click to expand...
Click to collapse
NP buddy. CM is the way to go
The sense roms are nice and have some great tweaks, but I seriously cannot fathom why anyone would want a sense based rom over CM. Sorry Viper and Pizzuto!

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