Hero - DEAD! - Hero, G2 Touch Q&A, Help & Troubleshooting

Hi,
Guys, I have an Orange UK branded Hero.
I modded it to remove the Orange branding with:-
flashrec-1.1.3-20091107-2.zip
recovery-RA-hero-v1.6.2.img
and then I used a custom rom 2.9-update-hero-modacocustomrom-core-signed.zip
Great!! I removed the branding and had a great working phone... I unlocked the network via Orange UK key.
But then, as i was using a 3 contract sim in the phone, i thought it better to try and flash a genuine 3 rom onto it. It failed..
Following a posting of my issue, i was advised to update my radio ?? I did with Radio_Signed_HERO_63.18.55.06PU_6.35.15.14.zip - all worked well.
I was then asked to flash with splhard1_update_signed.zip which would prepare my handset to accept the official 3 rom. I did this - but now my phone wont boot up at all??
It has a fully charged battery but pressing no amount of buttons brings life to my handset... I am so worried that I have f**ked it beyond any worth...
Can anyone save my bacon (i was trying to make the phone work on the official 3 rom for my girlfriend - she doesnt even know )
SOS
B

Can you tell us where you got the SPL update?
...aside from Modaco's unlocked SPL, I can't say that I've seen any any updates/instructions regarding the SPL.

I don't think your phone will ever accept any official 3 rom as its still a orange serial number even though you've removed the orange software, try adding a 3 based rom instead.
Sent from my HTC Hero using XDA App

That SPL isn't for Hero afaik I think it's for magic.
I think you've bricked it now. Maybe you could try sending it back to HTC, but they might spot what you did.
Note for future reference: don't flash SPLs unless you understand what you are doing, and if it is the right SPL or not.

Related

ATT 8525 with a T-Mobile SIM - Sorry!

Appologize for posting the thread twice... I wasn't sure if this goes to the Hermes or the Herald forum...
Hello All,
I recently got an ATT 8525 and I'm trying to use it with my T-Mobile (US) SIM. I was able to successfully unlock the SIM and CID with an util/rom I found on this site (I think the post was from Pof). And I also re-flashed the phone with the latest ROM available.
But after about 5-10mins of usage the signal dies and when I reboot it says No GSM. Looks like the Radio ROM gets corrupted. I tried just re-flashing the Radio ROM and that doesn't help either. It works for short while and again the signal dies.
And also, I'm unable to install any of the generic ROMs (Fantastic Mobiz, PVET 40005) Although I'm connected to Active Sync when I run the Step 1 (ROMUpdateUtility_NV_G3.exe), I get a ERROR [222] : DEVICE NOT RESPONDING. And when I run the step 2 directly (update_rom.bat) I get an cannot update itsutils.dll maybe in use error.
As you can tell I've been messing with phone a lot for a couple of days with no luck and my frustration level is kinda high
As of now here’s where I stand. I re-flashed the phone (Image: 3.62, Radio 1.50) and it’s on the “Tap the screen to set up your windows based mobile device” screen. I plan on leaving it on this screen until I can a good solution.
I would like to get rid of the ATT ROM and install one of those hybrid generic ROM that is not Carrier specific. Any help will be much appreciated. Share your ideas, I’m very experimental 
Phone Details…
ATT 8525
HERM100
IPL: 1.04
SPL: 1.40.0 lipro
ok ur going all over the map here.. did u hardspl first? also pvet 40005 isnt a hermes rom.. um try hardspl first THEN flash to a new rom maybe once you successfully do that then try a new 3.62 rom.. i run austinsync buts its naked..just like i like my women. ha. but if ur looking for a full blown try fun_key's rom or blinkys.. these arent carrier dependent
hey man jakeypoo, Thanks for your reply. I kinda figured that I was all over the map.
Okay first appologize my ignorance. What is a HardSPL? I did a search on this forum and I found Hard-SPL-V7.zip. Is this a good version to use? Also when I run the exe, All options are grayed out except for "Force Using SSPL" and "Is it Hard-SPL". What do I select.
Thanks!
Hardspl v7 is the latest version out there, its the one for you to use so that you're safe from future mishaps.
I also have an 8525 on T-mobile... so no worries.
Hope this helps.
http://wiki.xda-developers.com/index.php?pagename=Hermes_HardSPL
still problems (no gsm)
Thanks whistler4ever. That link was really a great help.
Here's what I did...
1. Installed the Hard SPL version 6
2. Installed the latest ATT ROM (ver 3.62 radio: 1.54) I had to do this because the radio on the phone was corrupt (says "no GSM" on the start screen) and couldn't install just the radio rom. kept giving connection errors.
3. Installed Schap's WM6 Pro 3.57 hoping this would get ride of the ATT ROM and my intial problem (no GSM) will go away.
Everything was fine for like 15 mins, then my phone just froze. I reboot the phone and sure enough the radio ROM was gone (no gsm). ;(
Running out of ideas.
1. Could this problem be because I'm using a TMobile SIM on a ATT's radio ROM?
2. Is the radio ROM specific to the phone type and provider(ATT, TMO..)? Is there a generic WM 6 radio rom? If yes, where can I find the latest version?
3. Any bright ideas?
Thanks again!
Current phone details...
ATT 8525
HERM100
IPL: 1.04
SPL: 2.10
ROM 3.62
Radio: no gsm
I was able to flash just the radio ROM - version 1.51. But again after a few hours the Radio got currupted. I also tried to follow the instruction ( http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems#problem5 ) to use the mtty.exe utility, but I don't get a USB prompt. I get Cmd prompt and if I still enter the password, it says invalid password. please help!!!
And how do I do the USB monitor capture? I could post more details that way. I'm using my girl friend's old razr now and it's painful!
I have used my t-mobile sim on AT&T rom's and other roms with no problem. I would try going back to a factory rom and then changing back to a cooked rom just to confirm its all a clean install. also, try downgrading your radio to a 1.47 or 1.48 (those have been proved pretty reliable across many cell providers).
Thanks Whistler. I'm going to start with the 1.48 version and if that doesn't work I'll try the 1.47 version. Not giving up on this.
I found 1.47 to work very well with t-mobile even when traveling...
Thanks Galaxys. I just installed the 1.47 radio. I have fully signal and the 'E', but I can't receive or make calls.
It almost looks like my TMO SIM is not compatible with the 8525. It always works for the first few minutes after an install and then stops working.
I'm very certain the phone is in good condition.
Should I try an older radio version.. like a 1.24 or something ?
Can I install just the tmobile radio rom?
I'm also going to install TNT 2.0 pro so I have the exact same set up as you and see if that makes a difference.
no luck!!!
wow... after all this time and effort still no luck. There's got to be something very basic that I'm not doing right. Senior members any help???
I have spent a lot of time reading the wiki pages and dead hermes thread. Tried out a lot of suggestions listed.
try the way i posted in this thread http://forum.xda-developers.com/showthread.php?t=337125
ajjus said:
wow... after all this time and effort still no luck. There's got to be something very basic that I'm not doing right. Senior members any help???
I have spent a lot of time reading the wiki pages and dead hermes thread. Tried out a lot of suggestions listed.
Click to expand...
Click to collapse
Sounds like your doing everything right, because your flashed rom, radio, and Edge network are all functional. Since only the GSM calls don't work, I would go back to Tmobile and get a a new Sim card installed (they should do this for nothing & test it while at the store).
Also, if U got this device on ebay your IMEI could be blocked. see this thread:
http://forum.xda-developers.com/showthread.php?t=322587
Try to flash the entire UK T-Mobile ROM, then remove the internet settings and install the correct CAB for T-Mobile.
UK ROM here: http://forum.xda-developers.com/showthread.php?t=337163
PROVIDER SETTINGS CAB: http://forum.xda-developers.com/showthread.php?t=311446
a-h-t1, Junner2003 and galaxys - I'll try all your suggestions.
a-h-t1 - The first 2 steps went through fine. While I install the radio ROM as part of step 3, the installation doesn't go past 0%
I'm going try Junner2003 idea now. I'll keep everyone posted on my progress.
install stops at 11%
Hi Junner2003,
I was trying to istall the UK Tmo ROM you suggested and it stops always at 11%. I've had this problem with other ROMs as well (12%) but after a few tries the installatons goes past it, but real slow. Any ideas?
Thanks for sending me the links... very helpful!
galaxys said:
Sounds like your doing everything right, because your flashed rom, radio, and Edge network are all functional. Since only the GSM calls don't work, I would go back to Tmobile and get a a new Sim card installed (they should do this for nothing & test it while at the store).
Also, if U got this device on ebay your IMEI could be blocked. see this thread:
http://forum.xda-developers.com/showthread.php?t=322587
Click to expand...
Click to collapse
Hi Galaxys,
I don't think the IMEI is blocked. Or maybe it is, how do I find out? I don't have any of the symptons listed on the link you sent (don't hear the beeps or anything).
I originally had a T-Mobile wing. The LCD screen cracked (don't know how). And ofcourse TMo won't replace it.
http://forum.xda-developers.com/showthread.php?t=335346
I got 8525 from my company. It's almost new. Only used for a day on an AT&T SIM. This phone is free, and so I really don't have much to lose... so all out experimenting
Tried insalling from the micro card, even that stops while installing GSM. pissed!!! Why would the darn Radio not update???
this may sound stupid but if all else fails, why not...
my mda use to have signal then it would just disappear as well after 15 min or less..
turns out the sim card wasnt pressed in properly.. so i just put a piece of paper on top of the sim card to make it thicker and get the battery to press it down harder. and it solved all my problems...
just a suggestion..good luck
ajjus said:
Hi Junner2003,
I was trying to istall the UK Tmo ROM you suggested and it stops always at 11%. I've had this problem with other ROMs as well (12%) but after a few tries the installatons goes past it, but real slow. Any ideas?
Thanks for sending me the links... very helpful!
Click to expand...
Click to collapse
See this post here for a possible reason (and technical explanation/theory) for your device stalling during radio update. The fix suggestions at the bottom of the page may help you - in particular :
Try cooling the device down a bit before flashing as the PIC chip (where your radio ROM is held) may flash more reliably/easier when cool. Don't ask why - that's from it's datasheet ;-)
The paper on the SIM card is a good idea too to rule out dodgy SIM connection - Great idea r0mmel

Having problem upgrading Roms

I've had my 8525 now since June 2007. I'm on my third 8525 because it appears after a few monthof use either the soft keys stop working or the touch pad. Well I just received my latest new 8525 in the mail and tried to upgrade the software yesterday but none of them want to work. They get to 1% on the upgrading screen and then the phone restarts itself and the RUU says the file is corrupt, and it says that with all the different versions of Roms i have downloaded. I researched this stuff as much as I could yesterday but a lot of it seems complicated. I see that there is a crack to unlock the CID but that it voids the warranty. What am I doing wrong here, or better yet, what should I do in order to get my phone to upgrade to the Rom that I desire? Thanks and sorry for being such a newbie at this stuff but I havn't had any problems on the 2 other phones i've had before.
You should (MUST) have Hard SPL on your device before Flashing. With HardSPL it tells the device that all RUU's are OK. I guess that's what's happening.
As for breaking the warrenty, well its your choice.

TMobile ROM to HTC ROM change - info Please!

Hi all
I've had a search through the re-developed ROM's and to be perfectly open, I don't understand much about them.
I recently had a plain HTC HD2 and very happy with it for what I use it for, I don't need any fancy add on's and bits etc, just my Co-pilot and keeping my contacts and notes upto date.
That handset was lost and the insurance didn't have any HD2 replacements in stock. The Desire they sent instead has been sold, and I've purchased a T Mobile version of another HD2.
Is it a simple case of downloading and installing the official HTC ROM for the handset and doing a ROM update?
Apologies if this is a simple query etc!
Cheers, Dennis!
no, no no nonono.
assuming you mean a tmobile us model (1024 rom, green send key) then no, if you flash a non tmous stock rom (any stock rom that isn't for the tmous) onto that phone it will die. brick. dead, because of the ..51.. radio they include.
You may get some cooked roms that are on a base of lower than 2.x, but have been tweaked for the 576ram , and they will work on your phone, but its a very risky game to play.
Far better to follow the two rules..,
only ever flash tmous stock roms,
and
cooked roms that SPECIFICALLY say tmous compatible in the title and post 1 of that roms thread..
Hiya
Samsamuel, thanks for the info there. I'll update with more information! I'm technical, but not with smartphones to the level some of you guys here!
I'm in the UK, and it's a UK TMobile handset that I bought. I've already had the handset 'unlocked' so that I can use my O2 SIM, which is working etc.
From the handset
OS Version - 5.2.21889 (21889.5.0.87)
Manila Version - 2.5.20121429.0
ROM version - 1.72.110.4 (86525) WWE
ROM date - 04/02/10
Radio Version - 2.07.51.22_2
Protocol version - 15.32.50.07U
So, would it be ok to update to the normal HTC ROM?
Cheers, Dennis!
Ah ok in that case there is no need to mention that it is a t mobile phone, just confuses the issue.
Yes the regular update will work fine once happy is applied.
Thanks once again SamSamuel,
However, what's meant by 'once happy is applied' ?
Is that one of these hacks or special ROM things?
When I do a search, so many results come back containing the word 'happy' I have no idea where or what to look for!
Is there a thread which explains how to apply 'happy'?
Apologies for the vagueness!!
Cheers, Dennis!
lol, thats the android spell correction and me not proof reading before i post. should be HSPL
Hiya
To me, anything that's typed up 'could' potentially be what I need to do! I wouldn't know the difference!!
So, I've had a search for HSPL - I see it mentioned, but alas, I have no clue what it is, where to get it from, what to do with it when I get it!
Is there any straightforward points on what and where to get this HSPL, how to use it ?
I know I can download the HTC official ROM from their website, so that part I think I know what to do as I upgraded my last HD2.
Cheers, Dennis!
ok, hspl. Get HSPL2_RUN.zip from HERE, (you can follow instructions that say hspl or hspl3, theyre all the same, except for what phones they support, , hspl2 is teh most usefull for regular hd2 owners)
phone into bootloader and connect usb, (when you read 'get an active sync connection', , forget that, it doesnt mean actual active sync, just a usb connection)
get hspl2, run it, in the dropdown is a list of spl and hspl versions. if it ends .0000 its stock, if it ends .hspl its,,,,,, hspl.
choose 2.08.hspl, follow the prompts. if it doesnt work, run the hspl prog again, if it still doesnt work (timeout/connection errors) change usb ports and try again. no need to touch teh phone, just leave it in bootloader all the time.
once bootloader says spl 2.08.hspl you are good to go.
BUT
if you are planning to flash the 3.14 rom, , , you can't do it this way.
3.14 wont work on any spl/hspl except 3.03.0000 and there is no way to get 3.03.0000 except goldcard.
Hiya
Samsamuel - seems you're the only one willing to help me here! so I really appreciate it !
I know i've got to do 'things' from what you've said there, but I have no idea on how to do it! - give me some financial IT related stuff I'm good! ask me to do bootloaders and potential goldcard and run files and connect - I'm lost! I don't want to try things in case I 'brick' the handset!
The ROM I want is listed on the HTC downloads section for the HD2. It's dated 25th January 2010
Details are
ROM Version:
Norway:1.66.409.1, Spain :1.66.412.1, Denmark:1.66.403.1, France :1.66.406.1,
Sweden:1.66.413.2, Italy:1.66.408.1, WWE:1.66.405.2, France Bouygues: 1.66.483.0
So, if I somehow manage to do this HSPL thing, will I not be able to install the HTC ROM? I have no idea where or what the '3.14' ROM is?
Apologies for sounding really vague - I've never got into all the modified ROM's and stuff for smartphones. I've only ever needed to switch on, use the phone, install my GPS software and keep my contacts and notes syncronised. I'm just used to the HD2 I had as it was a case of straightforward use. This T mobile version is 'different'!
Anyone else able to help alongside everything SamSamuel has kindly provided so far? please?!!
Cheers, Dennis!
warning
Its best for you if you do not try to update your phone. Either get used to it or just sell it. There are rom update tutorials on this site. Just search for rom update tutorial, if you must try. The official htc software is not for this phone, if you install it, your phone will no longer work, and you wont be able to fix it.
No, its ok so long as you have a regular hd2 locked to t mobile as discussed in earlier posts.
Just to double confirm, if your phone has green send key,then STOP DANGER
But I think we're dealing with white send key, so normal hd2, and the target Tom isn't 3.14
So,,,
assuming white end key.
Phone backed up and off
Press hold keep holding volume down
Tap and release power keep holding volume down
When striped coloured screen appears
Plug in USB
On PC run hspl2
In dropdown choose 2.08.hspl
When it completes and phone starts to reboot immediately hold volume down again to return to stripey screen (bootloader)
When says USB at the bottom and split at top says 2.08.hspl run the .exe you downloaded from HTC
If you get connection errors, timeouts, leave the phone and just swap USB ports. When running hspl.exe right click it and "run as administrator"
(That's the last time I'm gonna write those out in full, there must be 500 identical step by steps and half as many YouTube vids. )
If your send key is green DO NOT DO THIS

Stock rom not working

Dear XDA Developers community,
my father recently gave me his old HTC HD2. It had its factory default stuff. I wanted to download some apps and play around with it, so I downloaded some apps from the marketplace. As soon as I downloaded a free Sudoku game, and ran it, the phone stopped responding. I tried to do a soft reset, but the phone did not respond either (it was stuck at the menu).
Now, I may have done an error: I removed the battery, instead of performing a Hard Reset. When I turned it on, it started rebooting in a loop, being stuck always at the HTC white welcome screen.
I decided for a Hard Reset. Well, it always gets stuck at the bootloader screen (the screen with the 4 colors).
So, I researched a bit, and found out, you can return to its stock ROM, eve with a stuck bootloader.
Well, I downloaded many old ROMS (the Rom before the problems was a 1.66 one), and ran the RUU through USB. But it always gave me a Incorrect vendor ID error (I think it was 194), so the update would always stop at 1%.
I even tried a 1.43 ROM.
I tried many WWE version Roms, but they don't seem to work. My father bought the phone on Amazon US, with no special contract or phone lock, so I guess it has to be a WWE, so I don't know why the RUU says it's incorrect.
I have seen other threads that have some similarities, but my exact same problem has not been addressed.
I would be very happy if you could help me, since I do not want to spend any money on repairs which I could probably perform with help of the community
I would be most glad to give more information if needed.
Many thanks in advance.
Edit:
The issue was resolved by installing HSPL4 on it, and then using a WWE 1.66 ROM on it! Silly me for not trying that earlier!
glad you sorted it, , to explain why it wouldnt work, you were not using the correct rom for that phone.
Your first clue would be the 'invalid vendor id'. An 02 phone (for example) will only take o2 roms, a tmo phone tmo roms, a voda phone, voda roms. Only unbranded phones take pure wwe roms, so for example
ruu leo htc wwe 1.66.405.2
see it says HTC in the filename? its for unbranded (not sold by a network) hd2s only.
I guess you have a branded one. (even if its been unlocked, the rom lock always remains, which is why we have hspl)
Incidentally, you only had trouble because you initially flashed from sd card, and step 1 in teh sd card flash is hspl gets removed, the phone restarts to continue flashing but because hspl is now gone, it fails. Had you flashed from usb teh first time, it would have worked.
samsamuel said:
glad you sorted it, , to explain why it wouldnt work, you were not using the correct rom for that phone.
Your first clue would be the 'invalid vendor id'. An 02 phone (for example) will only take o2 roms, a tmo phone tmo roms, a voda phone, voda roms. Only unbranded phones take pure wwe roms, so for example
ruu leo htc wwe 1.66.405.2
see it says HTC in the filename? its for unbranded (not sold by a network) hd2s only.
I guess you have a branded one. (even if its been unlocked, the rom lock always remains, which is why we have hspl)
Incidentally, you only had trouble because you initially flashed from sd card, and step 1 in teh sd card flash is hspl gets removed, the phone restarts to continue flashing but because hspl is now gone, it fails. Had you flashed from usb teh first time, it would have worked.
Click to expand...
Click to collapse
Thanks for the answer Samuel. I got the phone to work again, and I even loaded NAND Android from the DFTeam.
Although the ROM runs just perfect and I love it, now my Volume Up key has stopped working.
I could not post on the Development section, so I guess I won't bother anyone, and will just post it in this thread.
It is a minor issue, but it's still is annoying. I found on the forums problems with the key with other models, but not with the HTC Leo.
Maybe someone has heard of this. Again, thanks in advance!

Please help me revive me 1 year dead phone!

Hi folks! Please help me! I killed tons of nerves because of this phone!
So here is my sad story. 1 Year ago i bought second hand HTC HD2. Seller told me that phone is locked to T-mobile(Not US one!! UK one!! Transaction was held in UK). After I got phone I rushed home to install Android and I was successful at this point. Then I bought a unlock code from ebay, so I Finally could make phone calls. Then I realized that the only way I can insert code is putting back WM 6.5. And here the worst part starts. I read hundreds of manuals but still was unsuccessful. I downloaded many official WM 6.5 ROM installers but they didn't flash my phone. They just got stuck at 0% and error pops up. I was trying it for a week and then I just raged and put phone to the shelf and was waiting til I get will power to start over again.
I hear that every phone needs its own ROM installer for particular region and operator but I couldn't find UK T-mobile ROM so used many others and it didn't help.
I also heard that by IMEI it is possible to find to what operator the phone is locked(just to check if seller didn't lie me) but again I didn't manage to do so.
Here is my IMEI 354120035834066
Please experts help me, little nooby, with this horrible situation.
thank you
Many people report that you can in fact put the code in under android after all,,,, perhaps its only earlier versions that couldn't. That being said you probably want to put a new one on since it (and magldr) will be old versions.
Anyway, all that hanging at 0% is because there is no hspl installed.
Plenty of places to get tmo stock rom,, go put
3.14 ruu Leo tmo uk
.....into Google. When I just did it the real htc site came up second.
Its not necessary, tho,,
Phone into bootloader,
connect USB
Use hspl4 to set 3.03.hspl
Return to bootloader
Flash any 3.14 rom USING USB,NOT SD CARD
Done.
samsamuel said:
Many people report that you can in fact put the code in under android after all,,,, perhaps its only earlier versions that couldn't. That being said you probably want to put a new one on since it (and magldr) will be old versions.
Anyway, all that hanging at 0% is because there is no hspl installed.
Plenty of places to get tmo stock rom,, go put
3.14 ruu Leo tmo uk
.....into Google. When I just did it the real htc site came up second.
Its not necessary, tho,,
Phone into bootloader,
connect USB
Use hspl4 to set 3.03.hspl
Return to bootloader
Flash any 3.14 rom USING USB,NOT SD CARD
Done.
Click to expand...
Click to collapse
Thank you, but always when I am trying yo install HSPL4 critical error comes up. I think it comes up because I have spl 2.1000000 which should be 2.08 I found information that in order to downgrade to 2.08 I need to flash official ROM. But when I am trying to do so it is always stuck on 0%...
I am so $%^& up ...
any ideas?.... thx
Does HSPL4 not allow you to install 3.03 to your device ?
T-Mobile UK ROM is available direct from HTC site:
http://www.htc.com/uk/help/htc-hd2/#download
Mister B said:
Does HSPL4 not allow you to install 3.03 to your device ?
T-Mobile UK ROM is available direct from HTC site:
http://www.htc.com/uk/help/htc-hd2/#download
Click to expand...
Click to collapse
Hi. Thanks for ROM, but still.. got stuck on 0% and doesn't go further..
When I try to install HSPL4 it always gives me critical error...
Fixed my problem. Now everything works fine!! Thank you very much guys!!
how ??
rom4eg said:
Fixed my problem. Now everything works fine!! Thank you very much guys!!
Click to expand...
Click to collapse
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