HTC Mogul PPC-6800 NO SERVICE - Android Q&A, Help & Troubleshooting

Hello Everone, I am desperate and I hope that you will be able to help me revive my phone. I know that it is an old phone however it has sentimental value to me and I want to continue to use it. I recently has the screen replaced however, when i turned on the phone the esn hex and dec hex were 00000's i was able to repair those two files, now the problem is that I have no service. I have been trying to get any information on the threads for about 4 days now, no luck at all. I updated custom roms to my surprise i am loving my phone even more. never had an issue except this. Does anyone have an idea on what can be wrong with my phone. it says radio is off and to turn on but it does not activates. wifi works great and data icon is grey cannot modify settings. please help. I greatly appreciate any assistance to this issue I am facing currently.

Related

Disappearing radio?

has anyone come across the problem that when you move to say 3g from gsm or back or you loose signal as your in a bad signal area and then get it back, the phone actually looses the radio says "operation failed" and relocks on to the signal?
mine will sometimes loose the signal need restarting and on the boot screen will show NOGSM when its clearly installed as it worked 20seconds ago. i have tried many types of radio rangeing from 1.07 to 1.41 and all their varients. i am at a loss why my phone just looses it and then forgets it has actually lost it untill i try to make a call or send an sms. no calls or sms's can be received by me whilst the phones done this and it does it a hell of a lot.
sometimes it also just looses the radio half way through a call or data call.
anyone got any ideas?
i have a m3100
IPL 1.04
bootloader 2.10oli
and the XDA live OS installed. however it does it on any OS i have tried so far. and thats alot of them.
Same for me.
Same problem for me.
Often I get the message "operation failed" or "the phone is not ready, wait 15 seconds and try again". Thought it was a problem with the new 1.38 radio, but it seems to be something different.
i also get all those error msg's. i have no idea how to fix it either and no 1 here seems to have a clue either :-(
i Had the same problem with mine it due to hardware i guess. Your phone might have fell down or something then this kind of problem starts I fixed mine by opening my phone up and fixed the arial part properly
torrentulla
is there a guide you follow for that or can you give me any tips to do it myself?
thanks
Smith2001 said:
torrentulla
is there a guide you follow for that or can you give me any tips to do it myself?
thanks
Click to expand...
Click to collapse
I fixed my phone almost the same way as Torrentulla did. I'm my case it seems that something was damaged when I dropped my phone a few weeks back. I discovered that when I pushed at a spot right below the flashlight that the radio kept coming up all the time.
These are the steps I took to repair:
Remove all 4 screws (very small torx) at the back of your hermes
Remove back
Put a little piece of paper on the "pressure" spot
Put your phone back together
Turn it on and enjoy!
I hope you'll manage to fix yours aswell!
Phone sometimes shows No GSM, fails to ring
Hey guys, I posted this in the dead hermes thread, but decided to post it here as it's not really bricked. I think it may be a faulty component or something.
My phone was working fine this morning, then in the afternoon I noticed I would have to try to make a call 3 or 4 times before it would go through, it kept on giving me the error (Can't connect, or something along those lines).
Then, I checked my voicemail and found that I had 10 messages from people who had been trying to get in touch with me, but my phone hadn't been ringing.
The kicker came when I soft reset my phone and all of a sudden No GSM popped up! I soft reset it again, and it was gone, and worked fine for a couple of hours. Now its back to not ringing again.
I flashed radio 1.41.00.10 about a week ago, and have been running fine with no problems since. I haven't flashed any rom's in the past week, and this problem just started yesterday. No new software has been installed (except Pimp my black v0.1).
I don't know a lot about the radio, but I didn't think it could become corrupted during regular use, I thought you could only mess it up when you were flashing the phone. I wonder if there is something wrong with the radio? Could the hardware be faulty? This phone is about 8 months old and hasn't had any problems up to this date.
I'm going to flash radio 1.40.10.0 again and see if that makes a difference, but I'd like to know if anyone has any ideas as to what could be causing this.
Sorry this post was so long,
Thanks
-Kai
it seems i don't have a pressure point on mine as the radio is working as and when it likes. which is not alot
gotta sort it out somehow, will take it apart and see if theres anything obvious.
I have the same problem too, phone sometimes shows NO GSM on startup and sometimes it works. Here's where I posted : http://forum.xda-developers.com/showthread.php?t=306073
Now its not even showing NO GSM it just says: NONE, NONE
Also, I noticed that it will only last about 6 hours on a full charge before the battery is absolutely dead.
I'm beginning to think that it may be my radio 1.41.00.10
It seems strange that all of these people are suddenly having this problem now.
Whats the warranty like on these devices? Is it a 1 years parts and defects warranty? Or is it some ****ty 90 day warranty?
As it is my phone is a piece of garbage, not worth using at all, I am very disapointed in it.
It's a hardware problem.
Hi guys,
I'm experiencing the same problems since two months and I've been struggling with all kind of OS, ROM, RADIO and bootloader, without even gettin close to solve them.
My phone randomly loads the RADIO (otherwise I get the "No Gsm" message), even when loaded, the connection is not suitable and my phone is often unreachable on the net. The battery life is very short because the phone always looses the signal and then seraches till he find it, before loosing it again.
So I disassembled my phone and did a lot of testing with hardware connections. I have found that the motherboard connection with the flash/scroll module isn't stable at all. You can easily move it and find that this affects the phone ability to load the RADIO. It seem strange but it's true. I can't solve the problem and I'm very upset with HTC because of their hardware components lack of quality. I would like to try to change the module to but I can't find a place where i can buy HTC hardware parts.
So I'm going to change my pda, I'll never buy HTC anymore.
Any help?
Has anyone figured out the problem? If it is hardware, what "pressure" spot is it? I tried, but wondered if I'm not in the right place.
In my case it was a spot right below the flash/scroll-part. As said earlier, i put a piece of paper on the spot and reassembled the phone. It still works excellent after a week!
My dopod can't connect to the mobile network as well, but only with the 3 network. It seems fine when being connected to an Optus network. Have you guys tried using a different network simcard?
I'm not sure if mine is a physical problem but maybe a setting which i need to configure so i can connect to a 3 network. Help anyone?
ROM version : Pro BLACK 3.0
ROM date : 01/04/07
Radio version : 1.41.00.10
mine also works just under the flash with the cover off, but if i hold it too hard then the screen goes all white and doesn't work, until i can get the case off its a hit and miss game at the moment.
thanks very much for the tips and help
Dan
Larrys said:
.....
So I'm going to change my pda, I'll never buy HTC anymore.
Click to expand...
Click to collapse
I cannot agree with this more.
I am sick to death of this phone. I had one of the first in the country for normal sales and spent weeks arguing with HTC who flatly denied the screen alignment issue. EVENTUALLY I got them to fix this after referencing posts in this forum.
I continued to suffer the "coma" software issue - why is it so F*((&&^ dificult for a device to wake up when its auto-sleeped?
And finaly, to top it off, I have been suffering this problem. I cannot express how mad I am. Did I buy a cheap phone? NO. I have had nothing but problems with this phone and will NOT buy another HTC.
Oh and if anyone knows how to repair a failed Radio upgrade, please help me! I don't have any choice but to use it until the IMate Ultimates come out.
Due to seeing this radio problem I thought I would try downgrading the radio from 1.4.summint or other (the latest) to a slightly older version. This was of course before I saw this thread. During the downgrade the installer stopped at 15%. Now no matter what I do it sits at the IPL/SPL screen (3 colour bars+white). I have done the obvious i.e. follow the installers error procedure (remove the battery).
Device: HERM200
IPL-1.04
SPL-2.10.Olipro
Please help me be able to use this for another month or two at most - i hope!
Thanks guys
update:
OK Guys
thanks to this thread: http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
I now have it trying to boot the o/s. I get the message "No GSM" on the boot screen but when it boots up it asks me for my pin number and freezes. I guess its locking up because it has no "phone" part? According to the instructions in the other thread I am supposed to flash it again but I can't as the phone locks on boot.....
Any ideas?
*FINALY* got it back into pre-flash feck up situation. Sadly, this still leaves me with the hardware problem. HTC can go poke themselves until the cows come home. Im taking my money somewhere else.

GPS suddenly stopped working

a month ago i bought a brand new Sprint TP. And i was amazed by its GPS, it's the fastest mobile phone GPS i ever met. it only need 5 second to lock satellite. but yesterday suddenly it stopped working. with identical rom and identical radio. it's so weird. i try it to flash back to factory default and yet it still didn't worked. try also to update the radio but no hope. Do anyone have a solution for these weird problem?
are you using the stock rom & radio? you say you tried flashing radios but to no avail, which part failed? you were able to flash a new radio but it didn't solve the problem or you weren't able to flash a new radio period? we need a lot more information to help you
vince_wonk said:
a month ago i bought a brand new Sprint TP. And i was amazed by its GPS, it's the fastest mobile phone GPS i ever met. it only need 5 second to lock satellite. but yesterday suddenly it stopped working. with identical rom and identical radio. it's so weird. i try it to flash back to factory default and yet it still didn't worked. try also to update the radio but no hope. Do anyone have a solution for these weird problem?
Click to expand...
Click to collapse
If you have already reflashed the rom, it could be that you have a damaged unit in your hands. If I were you, I would relock it and run to a Sprint store asking for a replacement. Just my two cents...
Good luck!
[SOLVED] here are the solution:
hello friends, recently after i upgrade my Sprint TP ROM into several different type of ROM, my TP GPS can't lock and view the satellite anymore. i got frustrated and hopeless about it. i already tried almost every single method until i find these one:
http://www.smartphonejunkie.com/gps-still-cant-t183417.html?t=183417
so i matched the IP between QPST and the IP server and port number on HKLM/Software/HTC/SUPL AGPS. After i match both of it, suddenly it start working again and the result is superior. i can lock 8 satellite even indoor on my private room. when i got outdoor it only need around 3-5 seconds to lock. so it even faster than before that need around 20-30 second with QuickGPS. sorry for my bad english, i just want to share a GPS problem that actually very tricky and have various problem.
Note: i never changed any settings on my QPST and i set the SUPLAGPS to follow my QPST value.
it's interesting that each time i changed the ROM, it also changed the IP and Port inside that registry.
hope this tricks helps. thank you
I just had that happened too...
If the above suggestioon does not work, I had applied this fix which worked for me when my GPS suddenly stopped working for no reason. My stoped working just a day before yours did. This of course happed just as I REALLY needed my GPS to work.
Here is the Fix.
Using a registry editor .....
HKLM/Comm/ConnMgr/Providers/{7C4B7A38-5FF7-4bc1-80F6-5DA7870BB1AA}/Connections/Phone as Modem
Change the value AlwaysOn=1 to AlwaysOn=0
Soft Reset..
Worked for me.
If I helped send a thanks.

[Q] Help Required Phone playing up

I have had problems with my HTC HD2 for a couple of weeks with things like the home button not working, the screen going to landscape all the time even without turning it side on, when I am making calls the speaker turns it self on and goes into landscape too. I have upgrade the o2 rom from HTC to 1.72.206.3 (86372) WWE and that fixed the problem for 2 days now its returned to doing whatever it likes. Please help as I love the phone but its driving me mad.
'stuck in car kit mode', , , hardware fault, the usb port is shot, save yourself weeks of trying to fix it and just send it for repair.
http://forum.xda-developers.com/showthread.php?t=619859
on the plus side, o2 replaced my screen too, and its much better than the screen it shipped with.
Would it worth doing a hardware reset 1st before sending it back?
only from the point of view of not sending them your contacts and data, , they will flash the latest rom anyway.
The big danger is if you have hspl installed, in which case you MUST remove it, else they will refuse to fix it.
Oh and if you have unlocked the network, you will need to get a new unlock code, cos the IMEI will change when they change the mo. board, and it will be locked again.
Great thanks will get it sorted out this weekend then. HTC said they would look at it to. Which is the best option. I dont know what hspl is so I dont think I have it on the phone
ahh well you would know if you had hspl'd.
O2 were fine for me, gave me a freepost address to use, and i got it back 6 days after posting.

*Wi-fi And Bluetooth* HARDWARE ISSUE! Please help!

Hello all, I suddenly had a problem which causes wifi and bluetooth stop working. What happens is;
When I click turn on wifi button, 'Error' message shows up under the button in order to turned on or connecting after 5-10 seconds.
And when I click turn on bluetooth it only loops, turn on, turn on, but never turns on.
I seached a lot in the web and in XDA, there is nothing to solve the problem. My warranty is over and I switched my country. I have to fix it by myself.
I watched this video, http://www.youtube.com/watch?v=SYz_RiuFVRk&feature=youtu.be
that French guy is solving the problem which I have. But everyone says that it solves the problem temporary. I have to solve it permanently.
IS THERE SOMEONE who know how to solve the problem, and what should be done? I can try anything to solve it.
please do not say that, do factory reset, full wipe, try another rom, flash radio.... etc. BECAUSE I have done all. I'm pretty sure that it is a hardware problem.
Lots of people have this problem and this topic can help them too. THANKS!
Sadly I had the same problem, and the only information I could find was to flash it back to stock and etc. you've already read that and done it (as have I). If it doesn't work under stock conditions, it is a hardware problem, meaning the wifi/bluetooth chip is broken (unless for some miracle it is a stubborn software problem that nobody has figured out yet, but don't count on that). This is the case with my atrix. There is nothing we can do besides sending it back for repair, or somehow repairing it ourselves since our warranties are long expired.
I'm looking to get a new phone, since wifi is absolutely critical for me (200mb/month data plan). I am deeply saddened that I will lose my Atrix, it was truly an amazing phone. It happened to break right before the upcoming ICS update. I'm torn between Atrix HD ($50 at Costco online with a lot of extras thrown in for free, plus free activation.) and the HTC one x (80 with less goodies, free activation) I would go SG3, but that is 200, and I'm leaning towards the htc 1x right now...
Thanks for your reply
Thank you so much for your answer. I guess it is a hardware problem too. But I have to fix it. In my country I dont know how to find someone who can fix it, because Motorola is not so common in here. Can I fix it by myself with someone's guidance? I'm planning to sell the phone after I fix it. I will be really appreciated if someone can help.
http://forum.xda-developers.com/showthread.php?p=29431942
Has the information on finding if you have official warranty left and how to schedule a repair, about halfway down.
Matt
Sent from my MB860 using xda app-developers app

[Q] Radio - Signal Problems after Custom Rom

Hello,
I'm looking for some help with my son's sgh-i757m phone. I'll try layout my history on the phone and question in some hopefully easy layout.
What I did
at my son's request, I changed the stock rom on my son's sgh-i757m (Samsung Galaxy S2 LTE) for him. He wanted to be able to install apps and customize his phone as he wished. i installed the paranoid android rom for him successfully.
Problem
Once installed he began losing cell phone network connection. This progressively got worse and now it barely works.
My troubleshooting
I tried installing other custom rom's to see if this would resolve the problem. Nothing seems to work. The present rom I have which is Dadoes. This one seems to work the best BUT i only get signal within 1 block of the cell phone tower. (oh ya... i live in a small town where we only have two cell towers in the valley here.)
I tried researching terminal commands to boost the radio signal but I haven't found anything for the sgh-i757m.
I've also done the *#*#4636#*#* trick... nothing... i've installed network boosters but those don't do anything.
What Haven't I done
I haven't tried to install a different radio rom... (maybe I did, but in my research there isn't an explanation if this is different from the OS rom).
I haven't tested whether it is a hardware issue as I don't know how
What I am asking
Can I get help regarding radio roms; is this different from OS rom's? if it is different... where do I find them and more information on this?
Can I get help on steps to test my hardware to see if this is the issue?
Any pointers if I am missing anything?
Thank you... oh and this is my first post.
I'm out of lurking and posting now.
Respectfully,
KrustyQ-tip
I
HI buddy , welcome to our section .
Now your problem, did you tried to reflash the stock ROM back after you saw that your phone is having problems to see if the problem is solving?
I did took a search on this forum and I found this thread :
http://forum.xda-developers.com/showthread.php?t=1707126
There you'll find a cwm and other useful stuffs for your phone
Sent using my Zanpakutō{斬魄刀} using my Shinigami POWERS{死神} <+> ლ(◣_◢)ლ
Fixed - sgh-i757m connection problem
Well... thank you for your reply. I didn't have a backup of my son's original rom but my daughter just broke her phone and it was exactly the same. So, I thought I would back her's up then put it on my son's. What she did was break her screen. So, I thought I could swap screens or parts to make this work. I was able to take my daughters apart and was able to take my son's apart. In taking apart my son's phone, I found that the attenae cable wasn't attached to it's connector. So I plugged that in then tested and voila! It works!! pheew!! Was getting worried that I was losing my mind (maybe I did?).
Thank you for your help. I did do the custom roots and roms. Now my son can choose which one he wants!
Respects,
KrustyQ-tip

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