Rom Update (Deepshining X9.23128) - Error - Android Q&A, Help & Troubleshooting

Hi,
I have a Touch Pro II mobile and i am trying to update it with the Deepshining X9.23128 ROM, but are unable to do so.
I have taken a hard reset off the phone aswell.
Synch is set up and is working, the phone goes into the update section, but on the loader it only shows 0%.
h tt p://bildr.no/view/698785 (I am not allowed to upload pictures, but you can find the picture here. It is a norwegian site)
ERROR [262]Update Error
The ROM Update Utility ecnountered communication errors during the update process
This is the error message that comes up. Someone know what is the problem here ?

Welcome to XDA!
Please use a search before posting a new thread.
Every hTC device have it's own forum and it's the first place to look for ongoing discussion about device.
Did you HARD-SPL your device?
Take a look [here] and if you can't find answer to your question post it in Touch Pro2 General section [here].
You may have better response there.

communication error
i have the same problem
were you able to find a solution?

Related

Problems upgrading, stuck in tricolour mode HELP!

OK here is the story, had my spv m3100 for a few months, despite its bugs, been quite happy with it. decided to update the phone with the latest Orange update, after much messing about got it to start the upgrade process @ 17% it bummed out, and now i cannot get it out of tricolour mode.
I have tried the mitty.exe > set 14 0 method and its still the same.
the phone was unlocked when i got it (using it on o2) , active sync wont connect to it. I am reading through the forums now , but so far what i have tried hasnt helped.
the details onscreen are
herm100
IPL-1.01
herm100
SPL-1.09
what can i do to ressurect it ?
i`m in the uk.
thanks in advance (am still reading the forums now)
cheers
You should have done the reading before the flashing, you would have known to upgrade to olipro Hard SPL before flashing. Read this thread http://forum.xda-developers.com/showthread.php?t=286755 and follow the instructions in it.
Yes with hindsight your correct, however, when you download an official update from the resellers sight, you dont expect it to fook up your phone.
cheers for the heads up, read read read......
EDIT : IVE ALREADY READ THAT THREAD, MY PHONE WILL NOT COME OUT OF BOOT PROCESS USING THE MITTY.EXE METHOD.
If you were following reseller instructions and installing a reseller provided ROM when it died then stop everything and return it to them for repair.
i dowloaded the update from orange website. i bought the phone on e-bay a good while backso not sure if i can take it to service center etc.
also i need my phone so have to try and sort it.
ok, ive somehow managed to get it off the tricolour screem, it just stays at the WINDOWS MOBILE screen.
ive tried the soft / hard reset / battery out tricks etc etc, no go.
active synce wont connect to it either, anyone any suggestions?
after reading 50 pages of the thread i`m fairly confident that i`m gonna have to get it repaired specially.
Well, based on what you say, I think you can fix it.
Once again: Read this thread http://forum.xda-developers.com/showthread.php?t=286755 and follow the instructions in it.
and once again, i have literally tried everything in that thread apart from kitl (what ever it is) as my phone doesnt have this option.
i`m trying everything and it just isnt going anywhere.
That is the thread for fixing bricked phones. You have to post all of the information you can IN THAT THREAD so the experts can read it and help you out. you have a type 2 brick. See the 2nd post in that thread and follow that format to provide all the information you can. Follow the instructions and people will try to help you out. Your current situation should be correctable if you provide some information in THE PROPER THREAD.
OK?
You might be having problems with a USB port/hub interfering with the update (as per my post in this thread http://forum.xda-developers.com/showthread.php?t=293665&page=31 ).
Try the update again with just the M3100 connected to a USB port - if that port doesn't work, try another one.
In my case, first attempt with only the M3100 installed, got the unlocking to work correctly.
Hope that helps, and good luck with it.
ETA: Hmmmmmmmm. Seems there's more to it than just the USB (I think it's involved though). Dutty's WM6 Rom loader had the same 'shutting down' impact on Activesync. Tried Black 2.5, different loader (or something different about it), no problems flashing.
Hopefully that's useful info to someone, and I'll edit the message in the other thread.

ROM upgrade error

Hi to everybody, I have a great problem.
I was upgrading my Tytn to WM6 Black (Dymond) when at about 30% an error occurred: it said that the cable wasn't connected. My device only showes the three color screen, the PC doesn't recognize it any more and I don't know how to solve this problem. Is possible to get my hermes back to the normal status?
Please help me.
Thak you all,
Giangi.
Please read the WIKI and provide more info, SPL?
These are my info:
I tried to upgrade (that wasn't my first upgrade) my Tytn to WM6 black, and I don't know why or how, it stopped upgrading (maybe at 30%...i don't remember because of little panic). I tried to upgrade again but it always stopeed. Then I disconnected the device and it has never booted any more. Now I can only see a screen with 4 colored strips. That's all.
No hard reset, no soft reset. Nothing seems to work.
Please, is there abybody could help me?
I can only put my Tytn in bootloader mode. As Windows XP doesn't recognize it any more, is possible to upgrade the device in that mode? I would try to do it.
Please give me a hand...
Read this to unbrick
http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
Answer questions 1 to five then look at the table for the proper solution.
I'm not sure if this would work out, but you can also give this one a try. See problem number 4
http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems
Good Luck
Thank you, I'll try to take a look later.
Let's hope for the best...
Hi again, I have a question: is possible to flash the ROM in bootloader mode?
for example using mtty?
I can't find any useful info for me...
dude, all the info you need is in the links that pedro2k gave
People please refer to the relevant threads on this topic, all the info required is already available.

Posted In Wrong Category. Moderator, Please Erase This One

Hi,
I have a Tilt, the ROM version is: 1.57.502.2, Radio version: 1.27.12.11. I am trying to downgrade the phone to WM5 or to one of the cooked roms published on this site. I have spent hours reading the WIKI section and many posts. I have tried to install the HARD-SPL however in the begining I had the white screen problem. After using the JUMPSPL, I think that I have managed to install the Hard-SPL (The version that the bootloader shows is: SPL-1.0.Olipof.
I have also unlocked the phone and the CID using tools available on this website. I have no way to check if the unlock works since I do not have another SIM with me right now.
The problem that I am having is that every time I try to install a ROM, I start the upgrade wizard, and get to the point where the phone shows a promt that asks me if I want to approve the execution of a file. I confirm it and then the phone reboots, shows the AT&T logo right away and reloads everything. I do not see the bootloader and after around 60 seconds I get the 260 error on my computer telling me that there is an update error and that the update utility could not access my PDA phone.
I have also tried to get into the bootloader manually, then connect the USB while ActiveSync is open and load an ATT rom (It's an older one with WM5 provided by Cingular) however I get the same results...
Can anyone give me some guidance? Any advice will be greatly appreciated!!!
Thanks,
Joe
P.S. The computer's OS is windows XP, I have turned of the Anti-Virus Scanner (AVG)
FYI this section is for the Hermes/8525, you need to check out the Kaiser/8925/tilt section of this site.
Sorry
Sorry, my mistake. I can't delete my first message however I will change the subject so the moderator will erase it.
Thanks,
Joe

Error [262] Update Error

Hey guys...sorry if this has been covered. I tried searching the forums and can't seem to find anything on it.
All of the roms seem to be plug it in, install it and BLAM, you're ready to go.
My issue is that I get a communication error everytime I try to install any roms or the HardSPL. The exact error given is "The ROM Update Utility has encountered communication errors during the update process. The program will guide you step-by-step to recover from the error so you can continue with the update."
While performing the updates, I hear the sound as if my USB disconnects, then it reconnects after it restarts into the multi-colored screen. It shows "Security disabled" at the top of the screen. It proceeds to the loading bar and just sits at 0% until it comes up with the disconnect screen.
I'm using the HTC Touch Pro running WM6.1 on the Sprint network.
Again, sorry if this has already been discussed, I just couldn't find anything on it.
rceubanks said:
Hey guys...sorry if this has been covered. I tried searching the forums and can't seem to find anything on it.
All of the roms seem to be plug it in, install it and BLAM, you're ready to go.
My issue is that I get a communication error everytime I try to install any roms or the HardSPL. The exact error given is "The ROM Update Utility has encountered communication errors during the update process. The program will guide you step-by-step to recover from the error so you can continue with the update."
While performing the updates, I hear the sound as if my USB disconnects, then it reconnects after it restarts into the multi-colored screen. It shows "Security disabled" at the top of the screen. It proceeds to the loading bar and just sits at 0% until it comes up with the disconnect screen.
I'm using the HTC Touch Pro running WM6.1 on the Sprint network.
Again, sorry if this has already been discussed, I just couldn't find anything on it.
Click to expand...
Click to collapse
Your phone's cdma. This is a gsm forum. I'm assuming that you're trying to brick your phone with the gsm hard spl and not trying to flash the proper hard spl. Stop doing that, your phone is getting pissed at you. Go to ppcgeeks or the cdma (Herman, not Raphael) forum here.
haha leave it to me to find the wrong way to do something. I appreciate your heads up Ted!
rceubanks said:
Hey guys...sorry if this has been covered. I tried searching the forums and can't seem to find anything on it.
All of the roms seem to be plug it in, install it and BLAM, you're ready to go.
My issue is that I get a communication error everytime I try to install any roms or the HardSPL. The exact error given is "The ROM Update Utility has encountered communication errors during the update process. The program will guide you step-by-step to recover from the error so you can continue with the update."
While performing the updates, I hear the sound as if my USB disconnects, then it reconnects after it restarts into the multi-colored screen. It shows "Security disabled" at the top of the screen. It proceeds to the loading bar and just sits at 0% until it comes up with the disconnect screen.
I'm using the HTC Touch Pro running WM6.1 on the Sprint network.
Again, sorry if this has already been discussed, I just couldn't find anything on it.
Click to expand...
Click to collapse
Try here: CDMA Herman
same issue on GSM phone
Hi I have the same problem on a GSM phone.
I get the updating bar on my phone- it stays stuck at 0%.
then a communications error
Thanks in Advance
What is the problem with the RUU update?
I have searched for a solution to the RUU update/upgrade problem; none so far. Apparently, it is a major issue. I am interested in upgrading my Windows CE on my Xperia 6.1 to 6.5. I must have tried over a dozen times. The update process stops at 0% and Error [262] is reported. What can we do to resolve this? Is it compatibility or scalability issue? is it a problem with the software? The fact that it is working for some . . . and not for others is a source of concern about the stability of the software and this has potential implications; or it may well have to do with the hardware limitations of the PDA. Any ideas of a workaround?
You might try the Experia forum. You also might want to try Experia Roms.
I used to experience this issue as well. I simply go into communications and hit the USB to PC connection. Then remove the advanced functionality check. This has resolved many of the communication errors when playing with ROMS. This has been true with both GSM and CDMA devices.
I can confirm the issue. I have a 1st day release Fuze and flashed HardSPL no problem and have been making my roms ever since. But my cousin just got his new AT&T Fuze through his company and it refuses to HardSPL.
I went through several versions of the HardSPL and tried installing new drivers for the phone while in bootmode... all with no luck.
When connected through Activesync or Mobile Center, running the HardSPL brings up a confirmation windows on the phone, allowing reboots the device. It gets stuck at the black screen and times out. I've tried manually putting the phone in bootmode and trying it, but never gets past 0%.
I wonder if newer model TouchPro's are coming out with a revised bootloader?
Dunno if i can link to another forum. If not, appolgize and Admins remove the link than please.
For the 262 error, look here:
http://www.4winmobile.com/forums/windows-mobile-faq/13329-ruu-errors.html
player911 said:
I can confirm the issue. I have a 1st day release Fuze and flashed HardSPL no problem and have been making my roms ever since. But my cousin just got his new AT&T Fuze through his company and it refuses to HardSPL.
I went through several versions of the HardSPL and tried installing new drivers for the phone while in bootmode... all with no luck.
When connected through Activesync or Mobile Center, running the HardSPL brings up a confirmation windows on the phone, allowing reboots the device. It gets stuck at the black screen and times out. I've tried manually putting the phone in bootmode and trying it, but never gets past 0%.
I wonder if newer model TouchPro's are coming out with a revised bootloader?
Click to expand...
Click to collapse
Yes they are coming with a new bootloader. I just got my phone replaced from ATT and the new one came with 1.95 version while originals were 1.90. There is no HARD-SPL out for 1.95.
The way to do it now is to flash an old original AT&T rom with the 1.90 bootloader (since it's original, it won't require HardSPL). Then go ahead and everything should work as described in this forum/wiki.
Interseting. Sounds like a winner. Next time he comes around I'll try this.
Any idea where I can get a AT&T older rom that has the 1.90 HardSLP on it? I am having the same issue with the Error 262 update error.
Thanks
smicale said:
Any idea where I can get a AT&T older rom that has the 1.90 HardSLP on it? I am having the same issue with the Error 262 update error.
Thanks
Click to expand...
Click to collapse
You should probably go to your ATT store and tell them you'd like to get the official Hard SPL update.
I am really struggling with this. Do I have to the FLASH HardSPL or can I just go straight to the flashing my preferred ROM. I can not get get the FLASH HardSPL to work because of this Error 262. Please someone tell me where I am going wrong with this!!!! I am bout to pull my last hair out!
smicale said:
I am really struggling with this. Do I have to the FLASH HardSPL or can I just go straight to the flashing my preferred ROM. I can not get get the FLASH HardSPL to work because of this Error 262. Please someone tell me where I am going wrong with this!!!! I am bout to pull my last hair out!
Click to expand...
Click to collapse
If u want to use not the official rom made for ur provider and phone, hardspl is the only way. Any custom rom needs hardspl. Otherwise ur phone will not accept the rom.
But look here http://forum.xda-developers.com/showthread.php?t=410150
and flash the stock 1.90 SPL first, then u are ready for hardspl.
Description how to do stock spl is in this thread. Its normally meant for going back to stock for repair, but it should also solve ur issue.
NOT SHURE BECAUSE IN THE CDMA SECTION, IS UR PHONE CDMA OR GSM. MY SOLUTIUON IS FOR GSM !!!!!!
U SHOULD CHANGE THE POSTING SECTION IF ITS GSM !!!!!
Try doing the HardSPL in a Windows XP machine (needs .NET Framework 2.0 and ActiveSync). Goodluck.
i had the same problem as you and i maybe have a solution for you
go to your usb settings and look if you have a check box saying something about advanced networking. if it is indeed checked uncheck it and your problem will be gone hopefully
i did it on my telus touch pro and i am now able to upgrade my phone to winmo 6.5

Need some help people...

Hello guys...
first of all, excuse me for my bad english...I'm not an oxford student
I got a topaz from a friend to remove the russian language and flash a german ROM.
He knows that I know much about Android and flashing etc. But I didn't know that it will be harder to understand WinMob than understanding Android.
I'm stuck with the Hard-SPL. How I said before, this phone is Russian and I don't understand anything...The automatic flasher gives me this:
"Sorry, the Hard-SPL process closed early due to an error..."
After that, i copied the necessary file for manual flashing into the phone, executed it and started the manual mode, which gives me the 260 CONNECTION error.
Phone is connected and sync. Installing the enabler*.cab didn't help.
I don't know which information you will need. So, I will now write down what I think could be important.
Tricolor-Screen:
TOPA100 32M
SPL-1.33.0000
Under the battery:
HTC Touch Diamond2 T5353 RUS
White field says "USB", I think this is supposed to be important.
So...What do you suggest? I promised him to bring him his new, cool phone tomorrow... I think I can forget that
What should I do now? Thank you in advance...
geminga said:
Hello guys...
first of all, excuse me for my bad english...I'm not an oxford student
I got a topaz from a friend to remove the russian language and flash a german ROM.
He knows that I know much about Android and flashing etc. But I didn't know that it will be harder to understand WinMob than understanding Android.
I'm stuck with the Hard-SPL. How I said before, this phone is Russian and I don't understand anything...The automatic flasher gives me this:
"Sorry, the Hard-SPL process closed early due to an error..."
After that, i copied the necessary file for manual flashing into the phone, executed it and started the manual mode, which gives me the 260 CONNECTION error.
Phone is connected and sync. Installing the enabler*.cab didn't help.
I don't know which information you will need. So, I will now write down what I think could be important.
Tricolor-Screen:
TOPA100 32M
SPL-1.33.0000
Under the battery:
HTC Touch Diamond2 T5353 RUS
White field says "USB", I think this is supposed to be important.
So...What do you suggest? I promised him to bring him his new, cool phone tomorrow... I think I can forget that
What should I do now? Thank you in advance...
Click to expand...
Click to collapse
the following questions will be about the Automatic mode (not Manual mode):
is the only error you get is the early close error, after pressing "OK" for preparing to flash? if yes, what OS version are you running (and is it physical installation of Windows)? and what do you see on phone screen? also, exact error text = ?
Hi, thank you for your reply.
I'm using Win7 x86, not virtual or something.
After "Preparing to flash, please press OK now and wait" I get a Fatal Error
"Hard-SPL is for non-commercial....." It tells me that I used it before, what I definitively did not.
After that the following pops up:
nobody any idea?
I now flashed
RUU_Topaz_S2_HTC_RUS_2.53.411.3_Radio_Signed_Topaz_61.44etc.25.35_4.49.25.91_Ship
trying Hspl-flasher again...
doesn't work. automatic mode fails the same way, and manual mode comes with congrats for flashing hard-spl once i click the button. but tricolor doesn't show me any hard-spl...
i don't know what to do with this piece of ยง#$X
geminga said:
Hi, thank you for your reply.
I'm using Win7 x86, not virtual or something.
After "Preparing to flash, please press OK now and wait" I get a Fatal Error
"Hard-SPL is for non-commercial....." It tells me that I used it before, what I definitively did not.
After that the following pops up:
Click to expand...
Click to collapse
you need to send a ticket at http://support.htc-unlocks.com/ to get a free license (for personal use). note, when you send it, you should get a confirmation email with the ticket number, be sure to keep that.
Alright, I will check it out, but those tickets are for purchased stuff or not?
geminga said:
Alright, I will check it out, but those tickets are for purchased stuff or not?
Click to expand...
Click to collapse
as said, free for personal use.
Alright, its done.
I there any other way to flash a german ROM on that russian phone?
Soft-spl or something?
geminga said:
Alright, its done.
Click to expand...
Click to collapse
you got reply to your message
HI i got the same problem can u help me 2 but from german to english ??
farooq88 said:
HI i got the same problem can u help me 2 but from german to english ??
Click to expand...
Click to collapse
it would be best to post in the Hard-SPL thread.. please post in that thread telling us: what is your exact issue? did you try Hard-SPL and you had some error? what was it?
thread is here: http://forum.xda-developers.com/showthread.php?t=520312
[/QUOTE]
I'm stuck with the Hard-SPL. How I said before, this phone is Russian and I don't understand anything...The automatic flasher gives me this:
"Sorry, the Hard-SPL process closed early due to an error..."
[/QUOTE]
I'm stuck with the Hard-SPL. How I said before, this phone is Russian and I don't understand anything...The automatic flasher gives me this:
"Sorry, the Hard-SPL process closed early due to an error..."
[/QUOTE][/QUOTE]
can you quote the rest of the message please ?
do u know u can read the rest on the 1st page ????
farooq88 said:
do u know u can read the rest on the 1st page ????
Click to expand...
Click to collapse
so it said "commercial error"?
http://support.htc-unlocks.com/
you have to send us a ticket with the phone's imei to get it enabled - free for personal use.
link: http://support.htc-unlocks.com

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