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I have no idea what's going on with my XDA II. I have not done anything to modify or upgrade it recently. But suddenly the phone froze one day. I tried doing a soft reset but the phone just shut off. Kept pushing power button but nothing worked.
I then tried a hard reset which didn't work either. I finally just removed the battery and the sim card and then replaced them. My phone finally booted up and went through the standard hard reset sequence. I restored my backup information into the phone. Later on it froze again...with the same problem.
I finally got my phone working, but it freezes almost everytime I try to do something. When i do a reset, whether hard or soft, I get stuck at the boot screen with nothing happening. I reset it about 8 or 9 times before i get back into the phone and go through the intro to WM2003 again.
When i do get in, i can maybe make a call or two before the phone freezes up again. Don't know what to do, but really confused. I was going to contact o2 because the phone is still under warranty. However, I have upgraded to the TMobile 1.6 rom.
If anyone has any suggestions on how to fix this please let me know. If not, does anyone have the original o2 rom that I could get a hold of? Thanks for all the help in advanced.
Does the phone freeze after you restore backup or does it do it even when you use it from scratch after hard reset?
It freezes no matter what. Most of the time, it'll refuse a hard reset. I would reset it, hard reset it and the phone will just load up on the Tmobile screen and stay there. Sometimes i'll get that circle thing that shows the phone is doing a process...but it'll go in circles forever.
Sometime down the line it'll actually let me through. Then i'd do the whole WM2003 intro again.
So to answer that question, it's not only on my restore, the phone consistently freezes up.
Looks like it's time to avail of the warranty and have your phone replaced.
I know, but in order to do that I have to get the original rom because i'm on tmobile 1.6 rom.
Mate, did you try to reinstall the 1.6 rom? Maybe download the latest ROM version and try to install it from your dead device...
My phone is just freezing on the boot screen and sometimes i can actually get in and use the phone for a while. Does this still constitute it as dead?
Since I can't get past the boot screen most of the time, I can't connect the phone to the computer to install the 1.6 rom again.
However, I did get past the boot screen once and did manage to sync it with my computer and reinstall the 1.6 rom. No help...same problem...
Ok, i finally got in and managed to update the rom to the new O2 rom. Everything was working fine for a long time. I used the phone and no problems. I left the phone on the sync cradele over night and by morning the phone was frozen. Reset and getting stuck at boot again...
ANyone have any ideas?
i also get this problem.
I have found many ppl got this problem, but no one has solution.
so what is everyone doing about it?
Hello everyone.
I ran into a serious mishap with my brand new work phone. I was handed a HTC radar c110 with Windows phone 7.5 to work with, but the phone had a little issue with calls and I decided to do a factory reset to see if it would sort it out.
So I searched on how to do a factory reset, and took a quick run to the bathroom before I could complete it. But my friend decided to finish it off for me, and somehow mispressed some button I guess, because a screen saying "Omega system loader menu" came up instead, with "FFU method" and 2 options, "MTPz" and "TFTP protocol". She took a blind guess at TFTP protocol, and when I came back the phone wouldn't turn on, it keeps resetting every few seconds and only says "TFTP protocol" on the bottom of the screen. Sometimes an image asking to connect the phone to the pc comes up.
I have tried the factory reset after this a couple of times, but when the phone restarts, this TFTP protocol image still comes up and the phone won't start. My guess is I have effed up the OS. What do I do now? Any guess? I don't want to go to my new job on monday and say that I screwed up the phone they gave me yesterday :S.
Any help is very appreciated. Thank you very much.
EDIT: I can get to USB host mode screen (white screen with "enter usb host mode"), and the white screen where you can "image crc" and "factory reset", not sure if it's called bootloader screen? I'm pretty sure I can get somewhere from one of these screens, but I'm not familiar with rom flashing and bootloaders at all.
EDIT2: I have been investigating further and I can now access the bootloader mode (the factory reset one), update mode (the omega system loader one) and usb host mode. I just need to figure out how to flash a rom (preferably an official one, as it's a company phone) into it now.
EDIT3: I got it fixed, not really sure how, but trying different things ended up booting the phone as normal. I am back to having the same problem as before though, but better than having a bricked phone I guess.
any idea what the solution ended up being?
I think reverting back to my original stock rom might be the answer for me, how did you do it?
I've just managed to do the same..
Any help as to how to sort out this issue? TFTP Protocol appears at the bottom of the screen with all the other symptoms referred above.. PLEASE SOMEONE HELP.
Ok, so I have a serious problem... My phone is locked and when I touch the text bar to enter the password, no keyboard comes up. Important information:
- I just upgraded to jelly bean (the official one that came out today)
- as far as I can tell, everything is working fine, i just can't unlock it
- when I touch the text bar, it makes a noise, but no keyboard comes up
- was working fine immediately after the upgrade
- I got done fixing some settings and locked the screen
- this may have something to do with changing the default keyboard to Google Keyboard (it was acting a little funny immidiately after, like it was crashing)
- I have Android Lost installed, the unlock function isn't working, but others do work
- phone is encrypted
Unless someone has some ideas for me within the next couple hours, I'm going to wipe the phone. Obviously, I would prefer to not do that.
==========================
EDIT:
I've managed to use Android Lost to make some backups of some stuff, but I'm still trying to figure out how to unlock the screen. I've found that I'm able to install apps remotely from google play if that gives gives anyone some ideas.
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EDIT2:
I had another idea. If this is a problem with the keyboard, is there a way for me to change it remotely? Can I install another one via the store?
Alright... I gave up on trying to get passed the lock screen and tried doing a factory reset. I was afraid of the super brick issue, so instead of doing a wipe in recovery mode, I used Kies to reflash it. However, that did nothing. The phone started back up and acted like nothing happened. It asked me for the same password, then got to the lock screen and had the same keyboard issue.
I've tried various roms, but nothing seems to wipe the encrypted information properly. At some point, I got it to forget the password, but it still thinks that one exists. I even rooted it and tried shostock3, but when it boots, it asks for a password. The old password doesn't work, so I can't get passed it. I tried entering the "wrong" password many times and it said it would wipe the phone, but it just restarted to the SAMSUNG boot screen and just sat there. I pulled the battery after half an hour...
I should note that stock gingerbread seems to work fine...
Does anyone have any ideas on how to wipe the encrypted data?
If you can push apps to it, try pushing an app like no lock or something.
Short answer: No.
It is probable that encryption information is stored in the efs (encrypted file system) folder. That's where the imei and other critical stuff is stored. I don't believe anyone who posts here in the I777 forum really has a grasp on how phone encryption works though. I've only seen one other person post here who had an issue with an encrypted phone, and he was unable to solve his problem as far as I know.
If you have a proper backup of the efs partition from before the phone was encrypted, it is possible that you could solve the problem by restoring that partition. But I'm not even sure you could write to that section of the phone memory with adb with the phone in it's current state. Edit: if you can boot into stock gingerbread normally, then you can restore an efs backup, if you have one.
I'm guessing you could send it to Samsung and they could fix it for you probably.
I finally got it working. I'm not sure what combination of things did it, but I had to restore it to stock jelly bean (via kies) to get it to wipe the encryption. I guess the stock rom knows how to properly wipe it when you keep entering the wrong password. After I got it all cleaned up, I put shostock3 back on. When the battery charges back up, I'm going to try encrypting it again (in shostock).
However, now I found another issue (may or may not be a real problem). I wanted to check if the phone was still unlocked, so I dialed *#SIMLOCK# and it says "Connection problem or invalid MMI code."
Tada!
Creepy, my good friend, would be referring to me and as you know SCIU I didn't ever get it to unlock the phone. Oddly enough a stock ICS rom (my mom now has my phone right up the road so I may try this to see if it will work and then go back to ShoStock3) works fine. I have nothing hidden from the phone storage, everything shows up, it is actually unlocked and rooted though not a custom bios err firmware/ROM because when that is put on there the encryption issues come back and the password is asked for. If the correct password is entered (and my KEYBOARD comes up but I didn't change it from the Android/Samsung one) it proceeds to enter whatever it is supposed to (my guess is the POST area like on a computer when it is entering Windows/Linux, etc.) but the screen stays black (ShoStock logo doesn't even appear if I remember correctly or it does show then goes to black loading screen with the Samsung logo and that is it, perm stuck). However I did try flashing back to Gingerbread ROMs and ICS ROMs though not through official KIES.
SCIU I may have to give this a try if my mom don't mind it and see if that helps fix the problem. Thanks for starting this thread. I am sorry I didn't respond to the PM you sent me (my LGOG, Triple OG, OG, TRIPLE OG, Optimus G AT&T Phone has screen cracked twice and is unresponsive on two different phones so I sent that in to warranty repair [rapid heating and cooling issues]) and haven't been on XDA for a week. If there is anything else you need to ask or bounce ideas off of me then I am all for it.
As far as encryption goes, the process works the same as any other encryption algorithms used (MD5/HASH/SHA-!, etc.) using a basic replica of most file systems although mobile storage tends to work a tad differently. Unfortunately, the freezer trick, brute force, nor any other cracking methods I was able to try at home worked to get it to open up. I tried getting into the EFS area of the phone but never could get to the directory or have it display.
Again thanks SCIU and as I stated I may give this a try if my mom don't care.
Eagle
i've the same problem here but i cann't use kies when my phone is locked .... so what can i do??
rawan-omer said:
i've the same problem here but i cann't use kies when my phone is locked .... so what can i do??
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Click to collapse
You can get the full stock jelly bean Odin flashable tar in the Download Repository. See link in my signature. According to sciguy125, flashing stock jb and then inputting repeatedly the wrong password will clear it. I'm not sure how many times it takes, 5 or 10 I think. I've never worked with an encrypted phone. I'm just repeating what I have read others say. I've seen the above posted by at least one other person. You should be able to flash the stock firmware using Odin. The one you want is I777UCMD8
my phone screen is locked (with word password) , Huawei, and the keyboard doesnt show up when i click the box? tried reseting it, cant go to settings whatsoever! i didnt damage my phone in any way either. need help asap!!
moselyy said:
my phone screen is locked (with word password) , Huawei, and the keyboard doesnt show up when i click the box? tried reseting it, cant go to settings whatsoever! i didnt damage my phone in any way either. need help asap!!
Click to expand...
Click to collapse
Friend, this is the forum for the S2 (Samsung), so you won't find anything about Huawei devices here - best to ask your question in the forum for your device.
That being said if you are rooted and have a custom recovery, simply power the device off and boot into recovery and perform a factory reset from there. If that doesn't work do a full wipe (this means wiping /system), then re-flash the ROM/gapps.
me too!!! do you have some tips for me?? i almost fainted when i knew that the keyboard isnt working.... i do have a lot of important files in my phone.
Easy, you fools! JUST KIDDING lol Connect an external keyboard. Restart the phone with the keyboard plugged in and you'll have one chance to input the pass every time you restart. Good luck, bosses!
my phone screen is locked (with word password) , SAMSUNG GALAXY TAB 3V, and the keyboard doesnt show up when i click the box? tried reseting it, cant go to settings whatsoever! i didnt damage my phone in any way either. need help asap!
My sumsang keyboard has stopped I cannot do nothing because is secure by password can you help please
I got the same problem but everything on my phone is fine except it doesn't let me enter the password I dnt wanna factory reset it cause I got important pictures in it any suggestions on how to get my keyboard working.
Solution that worked for me
Hello all,
I usually don't post things around, but something told me to do this, since I don't see any threads talking about this solution.
My solution was the following:
Went to google play store on my computer via chrome. Logged in to the user attached to my play store and re-installed all keyboard apps I have.
That worked beautifully and hope this helps other people!!
my issue is very simple, I bought a galaxy note 3 today and I didn't like all the pages of useless hubs, I downloaded a program called titanium backup, it required routing but i felt voiding the warangy was worth freeing up my phone and making it more usefull... Anyway.. I opend titanium backup and I scrolled all the way to the bottom of the list and deleted the first 5 useless sounding applications, I can't remember what they are called but if I had a screenshot of the list I could pick out exactly wich ones I deleted, my phone got glitchy and I was stuck inside apps, I couldn't exit to the main screen, I turned off my phone.
When i turned it back on i got this message "unfortunatly the process com.android.setupwizard has stopped working"
I turned off the phone again. Rebooted the phone. I got the message again "unfortunatly the process com.android.setupwizard has stopped working", I was able to get into the settings and do a soft reset, after the reset my phone is stuck on the Samsung logo and will not start up, can somone please help me out here
Mr2Mikey said:
my issue is very simple, I bought a galaxy note 3 today and I didn't like all the pages of useless hubs, I downloaded a program called titanium backup, it required routing but i felt voiding the warangy was worth freeing up my phone and making it more usefull... Anyway.. I opend titanium backup and I scrolled all the way to the bottom of the list and deleted the first 5 useless sounding applications, I can't remember what they are called but if I had a screenshot of the list I could pick out exactly wich ones I deleted, my phone got glitchy and I was stuck inside apps, I couldn't exit to the main screen, I turned off my phone.
When i turned it back on i got this message "unfortunatly the process com.android.setupwizard has stopped working"
I turned off the phone again. Rebooted the phone. I got the message again "unfortunatly the process com.android.setupwizard has stopped working", I was able to get into the settings and do a soft reset, after the reset my phone is stuck on the Samsung logo and will not start up, can somone please help me out here
Click to expand...
Click to collapse
I know your new, but try not to double post things man.. Look over in the other thread you posted in and i asked you a few ?'s:good:
ya i did it unintentionally, i figured less people would be in the newbie section and i really need help i figures starting an actual thread and posting in an open thread would get more atention, wont happen again, should i delete this one?
Mr2Mikey said:
ya i did it unintentionally, i figured less people would be in the newbie section and i really need help i figures starting an actual thread and posting in an open thread would get more atention, wont happen again, should i delete this one?
Click to expand...
Click to collapse
No, it's fine just choose which thread you want a response in.. I responded in the newbie thread so lets keep it there..:good:
Mr2Mikey said:
When i turned it back on i got this message "unfortunatly the process com.android.setupwizard has stopped working"
I turned off the phone again. Rebooted the phone. I got the message again "unfortunatly the process com.android.setupwizard has stopped working", I was able to get into the settings and do a soft reset, after the reset my phone is stuck on the Samsung logo and will not start up, can somone please help me out here
Click to expand...
Click to collapse
If you've created a nandroid backup, restore it now. Otherwise you will have to flash another ROM in the recovery mode.
I rooted this phone and used link2sd to move some apps and free up internal memory. I think I moved the dialer app to sd, and shortly after the phone crashed, and restarting it was stuck in a boot loop. I went into recovery mode and did a factory reset. After doing this, it would make it all the way to the Welcome to Z768G screen. It says "Touch the android to begin" and has two buttons at the bottom, Emergency Dial and Change Language. When I touch the android it seems to react to my touch, but nothing happens. If I push Emergency Dial, an error message pops up that says "The application Setup Wizard(process com.android.setupwizard) has stopped unexpectedly. Please try again. With a Force Close button, pushing it brings me back to the Welcome screen with no change.
I've searched around all day reading through any information I can find on this phone, I believe my best chance would be restoring it in recovery mode via an sd card update. I have not had any luck finding an update.zip that will work with this phone. I thought this was the same phone as the Concord (Z768 I think), but using files for it has not helped me, only results in an error message.
Any advice, tips or a swift kick in the butt to get me going in the right direction would be greatly appreciated!
So I contacted customer service. ZTE quickly sent me to straight talk. The poor straight talk guy was even more clueless then I.
I'm at your mercy, I'll continue searching for a solution, if I manage to find anything I'll update this thread in case anyone else runs into this problem.
When all else fails
return it to walmart!
Thanks for those who took the time to read and consider.
Tuluka said:
I rooted this phone and used link2sd to move some apps and free up internal memory. I think I moved the dialer app to sd, and shortly after the phone crashed, and restarting it was stuck in a boot loop. I went into recovery mode and did a factory reset. After doing this, it would make it all the way to the Welcome to Z768G screen. It says "Touch the android to begin" and has two buttons at the bottom, Emergency Dial and Change Language. When I touch the android it seems to react to my touch, but nothing happens. If I push Emergency Dial, an error message pops up that says "The application Setup Wizard(process com.android.setupwizard) has stopped unexpectedly. Please try again. With a Force Close button, pushing it brings me back to the Welcome screen with no change.
I've searched around all day reading through any information I can find on this phone, I believe my best chance would be restoring it in recovery mode via an sd card update. I have not had any luck finding an update.zip that will work with this phone. I thought this was the same phone as the Concord (Z768 I think), but using files for it has not helped me, only results in an error message.
Any advice, tips or a swift kick in the butt to get me going in the right direction would be greatly appreciated!
Click to expand...
Click to collapse
Hi, can ask how you rooted this phone,as I have been searching and haven't found an answer that works yet.
Thanks.
duffnip said:
Hi, can ask how you rooted this phone,as I have been searching and haven't found an answer that works yet.
Thanks.
Click to expand...
Click to collapse
I have the Tracfone version of this phone. I used KangoROOT from my PC, which I wouldn't recommend. Kango claimed that the root was a success, yet rootchecker app said unsuccessful. Now I am in the exact same situation as Tuluka. The only option left is to find a update.zip file for THIS specific phone.. Don't get yourself stuck in this bootloop!