[Q] Lost Contacts with WMDC - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Hi guys i need some help! I had my HD2 leo synced with WMDC and due to a melt down of my OS had to reinstall windows 7! And also due to a bad idea installed a app to my phone which caused major freezes causing me to do a hard reset!
Now i've reinstalled WMDC to my new operating system but cant seem to find where the old WMDC has stored my synced information! can anyone help me?
Where does WMDC store synced information?

it doesn't store the info itself, it syncs with ms outlook, so its that that you need to recover, the outlook .pst files.

Related

need help! contact list wont sync after upgrade to new rom!

Please help! im dying without my contacts. this is what happened (typing with my 8525 so bare with me)
I had black satin on my 8525. I have done a couple rom changes and the contact list always resynced automatically everytime.
I had to reformat my computer but I had saved my WM_James_Klafe2 file.
a few days ago I reflashed my 8525 with a new rom and when I synced the phone to the laptop it created a new phone name and folder WM_Owner
when I try to sync contacts through activsync it says I need to disconnect phone, install outlook, run outlook and resync.
I haven't lost anything from reformatting have I? I had a microsoft office 2000 cd but its all scratched and won't install. I downloaded a trial version of student office but it didn't help my situation at all. and I didn't even see outlook in the office student 2007 edition anyway.
in the name of god please help im lost.
just now, with my 8525 disconnected from my laptop. I changed the name on my 8525 from WM_Owner to WM_James_Klafe2 which is what my cell was before and that's the name on the folder on my pc that is holding all my info.
but everytime I connect my cell to my pc via activesync it defults back to WM_Owner.
any [email protected]
Try this,
Copy the contents of you sync folder to another folder.
delete the partnership and create a new one.
sync with the new partnership.
then copy all the contents that you saved to that folder.
This worked for me....I sync between two laptops and do this quite often.
Hope that helps.....
kpin_it_real said:
Try this,
Copy the contents of you sync folder to another folder.
delete the partnership and create a new one.
sync with the new partnership.
then copy all the contents that you saved to that folder.
This worked for me....I sync between two laptops and do this quite often.
Hope that helps.....
Click to expand...
Click to collapse
still no luck. I tried it and it didn't change anything. still no contacts added to my phone.
I think it has something to do with me not having microsoft outlook installed to my computer but I don't know why it matters. I never used outlook anyway.
on activesync, "contacts" are not one of the "information types" that are sync'ed. On Activesync, when I go to Tools, Options, then try to select Contacts as an item to sync I get a message that says "Activesync cannot synchronize Email, Calander, Contacts, Tasks, and notes, because outlook is not installed on Windows PC. To Sync Email, Calander, Contacts, Tasks, and notes do the following: Disconnect the device, Install and run outlook, and then reconnect the device and try again."
I have outlook express on my pc but that doesn't seem to be good enough.
jimbo69ny said:
I have outlook express on my pc but that doesn't seem to be good enough.
Click to expand...
Click to collapse
Sorry dude - Contacts are stored within a file called "outlook.pst" on your PC and not in the syncronised folder(there is sometimes a backup file too called backup.pst), this is a file for Microsoft Outlook NOT Outlook express and it usually lives somewhere around c:/docs & settings/<profilename>/local settings/application data/outlook (varies a tad from OS to OS)
If you still have this file or a backup *somewhere* on your PC (use your search facility) and can re-install Outlook - then you will be able to import this file into Outlook and your contacts from the outlook.pst file will resync to your phone.
If you have deleted (or no longer have) this file on your PC - and you have not used something like PIMbackup on your Hermes then sorry - they've gone.
For information - Outlook contacts is a 2-way sync - ie, scrub your phone and it gets them from the PC. Scrub your PC and it gets them from your phone. Scrub both and they're gone for good unless you've made a backup of either one or the other. Same goes for email, calendar and tasks.
Mikeapollo said:
Sorry dude - Contacts are stored within a file called "outlook.pst" on your PC and not in the syncronised folder(there is sometimes a backup file too called backup.pst), this is a file for Microsoft Outlook NOT Outlook express and it usually lives somewhere around c:/docs & settings/<profilename>/local settings/application data/outlook (varies a tad from OS to OS)
If you still have this file or a backup *somewhere* on your PC (use your search facility) and can re-install Outlook - then you will be able to import this file into Outlook and your contacts from the outlook.pst file will resync to your phone.
If you have deleted (or no longer have) this file on your PC - and you have not used something like PIMbackup on your Hermes then sorry - they've gone.
For information - Outlook contacts is a 2-way sync - ie, scrub your phone and it gets them from the PC. Scrub your PC and it gets them from your phone. Scrub both and they're gone for good unless you've made a backup of either one or the other. Same goes for email, calendar and tasks.
Click to expand...
Click to collapse
I have same problem withy my trinity!
I constantlly get this message
"To Sync Email, Calander, Contacts, Tasks, and notes do the following: Disconnect the device, Install and run outlook, and then reconnect the device and try again."
Outlook is runing and i have imported contacts in it,but still this message!
I use win xp sp3,outlook express 6,activesync 4.5
On trinity is wm6.1 elegance!
I did soft and hard reset,reinstall activesync but still same situation!
When i open activesync on the trinity and go menu i can click only on Add Server Source,Connections and Connect via Bluetooth.
Options,Schedule and Status are greyed and can`t click on them!
jimbo69ny said:
just now, with my 8525 disconnected from my laptop. I changed the name on my 8525 from WM_Owner to WM_James_Klafe2 which is what my cell was before and that's the name on the folder on my pc that is holding all my info.
Click to expand...
Click to collapse
To fix this you need to go to settings>system>About>device ID. You can change the name of your ppc that way (or you can for the Hermes).
Cheers...
Awsome!
ultramag69 said:
To fix this you need to go to settings>system>About>device ID. You can change the name of your ppc that way (or you can for the Hermes).
Cheers...
Click to expand...
Click to collapse
I was having the same problem as TC, but that did the trick. Thanks Ultra!
sorry to invade this topic but i have a similar problem in the reversed form however .
i recently formatted my PC but being the idiot i am, i forgot to backup the *.pst file from the Outlook folder. now i still have all my contacts in my phone, but i wanted to know how to transfer them over to Outlook.
Resync to pc after installing outlook. When it asks if you wish to combine or replace items on pc pick combine. If you pic replace it will replace with all the contacts in outlook (none) and unless you have pim backup or another backup of your contacts you will loose everything...
Cheers...

HTC X7500 - http://go.microsoft.com/fwlink/?LinkId=72544.

HTC X7500 - http://go.microsoft.com/fwlink/?LinkId=72544.
Hello, I am facing a problem syncing the pocket with my PC.
Syncronization nevers ends due to the above error.
Don't know if tehre is something to do with the fact I have done the foirst connection of the pocket with another PC which is not the one I am using now.
If so, what can i do to correct it
My PC WVista business
My pocket WM6 V4.0
To syncronize I use Active Sync
Can some one give me a hand?
http://www.microsoft.com/windowsmobile/devicecenter.mspx
Windows Vista does not use ActiveSync but instead uses mibile device center. Use the link above to download and install. This will be the method to sync your X7500 with your Vista PC.
raskell said:
http://www.microsoft.com/windowsmobile/devicecenter.mspx
Windows Vista does not use ActiveSync but instead uses mibile device center. Use the link above to download and install. This will be the method to sync your X7500 with your Vista PC.
Click to expand...
Click to collapse
I am sorry Iof course I use WMC not ActiveSync. But the problem is allways. Has somebody the same issue?
I do too
I have this problem too. I've tried checking and unchecking "advanced network functionality" under usb to pc. I've tried deleting partnerships and creating new ones. I've tried changing my device ID. I've tried uninstalling and reinstalling wmdc. I've even gone into the pc registry and tried to delete all wm keys and then reinstalling wmdc. Nothing has worked. I wish someone could figure this out!
Jonathan
1) Delete the partnership on Athena and in the WMDC.
2) Restart the PC.
3) Create a new relationship
4) When the name for the device is suggested CHANGE IT from the one you choose for the last partnership.
5) Don't sync mobile favorites
it shoul be solved
and during sync, if isn't still solved, check opening activesync in you device, what is syncing whein it hangs..
Same problem for me
Dont know if this will help anyone but I have discovered a thing or two about syncing with Vista and Outlook 2007 with Exchange.
In Outlook 2007 you can set flags on emails (you can do this in 2003 as well, I know). Anyway, these flags are linked to Tasks and whilst you can sync ordinary tasks from your Outlook with no problem, as soon as you add a flag to an email, Vistas Mobile Device centre throws a bit of a wobbly and goes in an endless syncing cycle or throws up an error when syncing.
To resolve it is quite simple.....either don't sync tasks......or don't set flags on emails rather right click and drag the email in Outlook 2007 to the Tasks folder where you can create a proper task out of the email.
hope this helps
Sacha

How do you reconcile contacts with Outlook! ARGH!

i already have PIM backup, i also backed up using Outlook itself. so i have 2 copies, one on my SD card from hermes and one on hard drive. both copies of contact listing are the same.
everytime that i switch computers/laptops or if i upgrade ROM on my cellphone, it is a HUGE problem trying to sync contacts between outlook and cellphone. i'm using activesync 4.5 for wxpp. it's the latest software that i can see.
i have set both the cellphone to be the masterlist or outlook to be the masterlist. neither works.
i'd usually end up with a sync error.
does anyone know how to resolve this once and for all? everytime somn changes, there'd a huge deal to get it all working again. i'd like detailed step by steps.

Mega Urgent Outlook sync problem

I was wondering if anyone out there has suffered and resolved the following issue.
I have a Sensation which is running ICS version 4.0.3 and software number 3.32.401.5 the ROM I’m currently using is found here http://forum.xda-developers.com/show....php?t=1529941 the deodexed version.
I use this phone for work and up until 2 weeks ago everything was working without issues but for some unknown reason all of a sudden, HTC Sync has stopped working. I’m now unable to Sync my work calendar to my phone and since the office are often updating my diary via a CRM package I need these changes to be reflected on my phone. I know it’s not the HTC Sync program, as I have the sync software installed on 3 machines. My home laptop, my work laptop and my work desktop and the phone no longer syncs to any of them. I’ve installed and reinstalled (and before anyone asks antivirus was turned off ), still no joy.
Does anyone one know what might have gone wrong or does anyone know of a different app or program I can use to update the calendar? I did try Google calendar sync but that just didn’t sync, no matter what sync interval I used.
I must add I’m only trying to get my outlook appointments to show up on my phone I don’t need a 2 way sync solution.
Thanks in advance for any help and advice given.

Cannot sync using Kies

Hi,
I'm having trouble syncing my Outlook 2010 contacts and calendar using the Kies software. I've tried it on two different machines and it always gets to 40% then just hangs there. While I'm trying to sync for some weird reason Outlook becomes unresponsive.
I'm using Windows 7 X64 and Outlook 2010 32bit. Any advice or help would be greatly appreciate.d
FYI, I have already posted this in Q&A and no one has answered.
Same here... Windows XP Kies 2.3.1.12044_18
I'm trying to synchronise by Samsung agenda with outlook 2007 agenda on a galaxy S3 and it hangs at 40%
Help please....
Thanks!
gadaga said:
Same here... Windows XP Kies 2.3.1.12044_18
I'm trying to synchronise by Samsung agenda with outlook 2007 agenda on a galaxy S3 and it hangs at 40%
Help please....
Thanks!
Click to expand...
Click to collapse
After trying it on different laptops I eventually gave up, I've installed Google calendar sync on my laptop and I've set the calendar on my SGS3 to sync with Google calendar.
Since I did this there has been a few updates to Kies so it may be worth trying again, I myself am not going to try as I'm happy just syncing through Google calendar sync. That way in the future when I get a new phone I'm not dependant on whatever software that phone has.
I have also had a problem syncing with Kies/Outlook. I am running W7 64bit and have Kies installed but I keep getting the "Unable to connect to XXX-XXXX. Failed to retrieve device information". When I connect the device, the ID shows up in Kies, so I would assume it should be connected, but there is still an issue. I have run the "troubleshoot connection error", to no avail.
Kies updated to most current version: Ver.2.3.2.12064_10
I do not want to filter all my calendar through Gmail, and it was so easy to sync my HTC with HTC Sync........I love this phone but this is a major flaw
i've exactly the same problem, when i clicked select contact folder, the process continued but with no respond at all.
and if i forced to sync, it stopped at 40% as well.
using xp, latest kies v2.3.3.12085_7
I had the same problem and by the process of elimination, I found the problem to lie with KIES.
Here's what I did
1. Uninstall the latest version of KIES
2. Install an older version of KIES (Kies_2.3.1.12044_18)
After this, I had no problem with syncing any of my contacts.
I'm using Windows 8 with Microsoft Office Professional 2013.
I allowed the KIES software to update itself, and the problem recurred - ergo - KIES is glitchy.
All the best.

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